11 Sales Team Leader jobs in Kempton Park

Job Description Summary
An exciting leadership opportunity to lead the Urology & Critical Care portfolio based in Johannesburg.

Job Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why join us?
BD is proud to be certified as a Top Employer 2025 in
South Africa
, reflecting our commitment to creating an exceptional working environment.

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a
maker of possible
with us

Our vision for "function or BU" at BD
Urology and Critical Care (UCC) is an established and trusted partner in urinary healthcare, developing complete solutions which optimize the urine drainage process in the Acute Care Hospital setting.

At BD, we're looking for sales professionals that are not content with the status quo, we are building a sales team that want to win and grow the BD market share to Advance the World of HealthTM. Strong command of SFDC CRM is a core requirement at BD. Sales professionals don't just use SFDC—they master it. At BD, if it's not in SFDC, it doesn't exist. We expect every sales associate to use SFDC daily and offer world-class support and training to help you succeed.

About The Role
The Sales Leader, UCC will be responsible to ensure delivery on revenue growth in line with the forecast and agreed strategic priorities, along with leading a team. They will manage all commercial activities including product development, marketing strategy, pricing, promotion, distribution, training, customer support & build and maintain strong relationships with key stakeholders both internally and externally. They will also provide leadership in developing innovative solutions for customers and ensuring that we remain competitive in our markets.

Main Responsibilities Will Include

• Responsible for the strategic oversight and leadership direction in the UCC business.
• Implement strategy, knowledge and necessary tools to achieve budget
• Adapt sales strategies, market trends and opportunities in order to optimize results in the Surgery division.
• Forecast and report results, trends and key activities
• Ensuring that Business Unit is aligned with international strategy
• Ensure correct sales alignment, annual budgets and targets are correctly and fairly assigned to each team member
• Sales Forecasting and ASR
• Operate within the ethical standards and the stringent compliance regulations of the company.
• Overseeing the marketing and promotions for all events and ensuring alignment with compliance, regulatory and medical affair teams.
• Managing and allocating the annual sales and marketing spend budgets
• Managing and overseeing new product launches and product listing with funders and hospital groups

About You

• Bachelor's degree or equivalent experience in the interventional healthcare environment
• 5 years' relevant work experience with managerial responsibilities
• Excellent interpersonal, communication and presentation skills required.
• Demonstrated ability to build and cultivate long term relationships with customers and internal stakeholders.
• Knowledge of sales processes, and marketing principles is essential.
• Ability to analyze data and prepare reports essential.
• Computer literacy (MS Word, Excel & Outlook) is essential.
• Strong organizational and project management skills required.

Click on apply if this sounds like you

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

To learn more about BD visit:

Required Skills
Optional Skills

Primary Work Location

ZAF Sandton

Additional Locations

Work Shift

Key Responsibilities
With regards to the
Motor & Home Sales Team
:

• Generate quotations for short-term insurance policies and other products introduced by the company.
• Manage the quotation and sales process with professionalism, integrity, and product knowledge.
• Ensure adherence to the call centres House Rules and compliance standards.
• Oversee and optimise all lead sources (referrals, cross-sell, etc.).
• Monitor performance through call reviews, reports, and quality checks.
• Coach staff on objection handling and conversion strategies.
• Manage team discipline (login/logout times, breaks, adherence to schedules).
• Improve lead-to-quote and quote-to-sale conversion ratios.
• Ensure high-quality lead transfers with minimal errors and strong script adherence.
• Conduct coaching, skills training, and development sessions.
• Share insights and strategies to continuously enhance team effectiveness.
• Run motivational incentives and build strong team spirit.
• Collaborate effectively with the Sales Support team to address performance gaps.

Qualifications Required

• Minimum NQF 4: Grade 12 or a relevant tertiary qualification
• Regulatory Examination Certificate 5 (RE5)
• A full qualification in Short-Term Insurance (FAIS)
• Compliance with FAIS Fit & Proper criteria (experience, competency requirements, and CPD)

Experience And Skills Required

• Minimum 3 years experience as a Team Leader in a call centre sales environment, managing a team to exceed targets (non-negotiable)
• Minimum 2 years experience managing short-term insurance sales (non-negotiable)
• Strong knowledge of short-term insurance and warranty products, including relevant regulations
• Proven success in short-term insurance sales and services
• Experience in managing high-performance, compliance-driven environments
• Ability to analyse and interpret large data sets with attention to detail
• Strong sales coaching and performance management skills
• Ability to motivate, support, and hold agents accountable through courageous conversations

We're Hiring: Sales Team Leader – Call Center

Company: Exclusive Essentials

Location: Rosebank

Working Hours: Monday to Sunday, 08:00 AM – 05:00 PM (Rotational days off)

Remuneration: R10,000 + Commission + Performance Bonus

Position Type: Full-Time

Are you a strong leader with a passion for performance and people? Exclusive Essentials is looking for an experienced Sales Team Leader to manage and inspire a team of 15–17 high-performing agents in our fast-paced call center environment.

Key Responsibilities

• Lead, manage, and support a team of 15–17 sales agents
• Monitor daily performance and ensure the team meets KPIs and sales targets
• Motivate and coach team members to exceed performance expectations
• Conduct regular team meetings, performance reviews, and one-on-one sessions
• Implement and manage Performance Improvement Plans (PIP) where necessary
• Analyze and report on team metrics, conversion rates, and individual performance
• Collaborate with QA, Training, and Operations for continuous improvement

Requirements

• Minimum 3+ years of experience in a sales team leader role within a call center
• Proven ability to drive sales performance and lead by example
• Strong analytical skills and comfort working with KPIs and metrics
• Familiarity with PIP processes and managing under-performance
• Excellent communication and leadership skills
• Target-driven with a passion for results and people development

What We Offer

• Competitive base salary of R10,000 + commission + bonus
• A results-focused and supportive team environment
• Career growth opportunities in a growing company

To apply, email your CV to:

Job Type: Full-time

Pay: From R10 000,00 per month

Work Location: In person

Role Purpose

Manage and motivate the team in order to deliver an excellent client experience and support the achievement of sales targets.

Requirements

• Matric (grade 12) certificate (essential).
• NQF level 5 qualification approved by FSCA or equivalent relevant qualification (essential).
• Diploma in Business Management and or equivalent relevant qualification (essential).
• 2 years in a sales environment, doing outbound calls and cold calling (desirable).
• Regulatory Exam 5 (essential).
• Minimum 2 years of managerial sales team leader experience supervising financial advice (essential).

Duties and Responsibilities

• Develop plans to achieve sales targets in line with client centric practices.
• Manage the adherence to operational processes, policies and legislative requirements.
• Develop action plans and initiatives to drive sales, motivate team and improve performance.
• Communicate and implement approved team targets within area of responsibility.
• Implement action plans to achieve sales targets and business goals.
• Effectively manage all day-to-day team activities and escalations.
• Collaborate with Quality Assurance and Performance Coaches to guide and coach team to increase productivity, compliance and quality of calls.
• Regularly assess team members' performance against targets and implement actions to increase performance.
• Assess service delivery based on engagements with business, stakeholders and relevant analytics and implement plans for improvement.
• Maintain effective and efficient record keeping on the relevant system.
• Conduct regular engagement with team members in order to cascade information and team objectives.
• Cultivate and manage working relationships with a variety of stakeholders.
• Analyse, identify trends and report on team performance and productivity.
• Implement effective staffing and scheduling models for guaranteed coverage at the lowest possible costs.
• Implement measures to address non-performance within the team.
• Identify operational efficiencies and make recommendations for improvement.
• Drive client service delivery goal achievement in line with predefined standards in order to ensure that clients receive appropriate advice and after sales service.
• Manage client query processes and ensure that queries are tracked, accurately resolved and used as a mechanism to improve client service and business processes.
• Provide regular reports on delivery of services
• Provide authoritative, expertise and advice to clients and stakeholders
• Make recommendations to improve client service and fair treatment of clients within area of responsibility
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
• Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
• Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organisational values.
• Select and recruit suitably qualified talent in line with Employment
• Equity principles and MMI values
• Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness.
• Enable a learning and growth culture whereby information regarding successes, issues, trends and ideas are actively shared between team members.
• Support effective workforce planning practices to ensure that staffing requirements are accurately forecasted
• Identify employee growth and development needs and schedule interventions to enable ongoing development, training and personal growth.
• Effectively manage performance within the team in order to ensure business objectives are achieved
• Encourage innovation, change agility and collaboration within the team
• Control the budget for area, including the authorisation of expenditures and implementation of financial regulations.
• Plan and implement a cycle of medium term improvements to drive pricing of services and products.
• Implement and manage financial risk methodologies, techniques and systems and use to monitor and report on financial activities.
• Implement and provide feedback on the effectiveness of financial policy, practice and procedures: preventing illegal, unethical or improper conduct.
• Implement risk management, governance and compliance policies in own practice area, to identify and manage governance and risk exposure liability.
• Investigate reported wilful acts of non-compliance to organisation policy and practice and report on findings.

As an applicant, please verify the legitimacy of this job advert on our company career page

An Internal Sales Team Leader is responsible for the day-to-day operations of the internal sales department. This includes driving the various systems involved in the sales process, ensuring that quotes are sent to customers accurately and timeously, and creating a comfortable atmosphere for customers to feel welcome. Duties and responsibilities: Supervision of internal sales and support staff to meet set targets; Create and maintain a positive culture, focused on delivering results by providing ongoing coaching and development of internal sales and support staff.

This role provides comprehensive operational support across sales, store, and asset management. The position is responsible for assisting with internal sales processes, customer and project setup, stock and store operations, and the accurate maintenance of fixed asset records and reports.

• Assist the sales team with the preparation of quotations, including obtaining supplier pricing.
• Verify and update customer contact details in the ERP system.
• Create and maintain project notes once prepayments or purchase orders are received.

• Support the Store Manager with daily store operations.
• Receive, check, label, and store incoming inventory.
• Monitor stock levels, track discrepancies, and assist with weekly/monthly stock counts.
• Log goods accurately in systems (item codes, serial numbers, proof of delivery).
• Prepare and process purchase orders, supplier invoices, and related documentation.
• Handle supplier and customer queries related to stock and deliveries.
• Help coordinate store staff activities when delegated.
• Maintain cleanliness, organisation, and safety standards in the store/stockroom.
• Prepare reports on stock levels, movement, and variances.
• Provide backup support in the Store Manager's absence.

• Maintain the Fixed Asset Register by ensuring correct allocation of assets to employees or storage.
• Perform monthly maintenance of the register and reconciliations.
• Compile and submit fixed asset reports as required.

• Strong organisational and multitasking skills.
• Accuracy and attention to detail in record-keeping.
• Ability to work collaboratively across sales, store, and operational teams.
• Good communication and interpersonal skills.
• Proficiency in ERP systems and MS Office (Excel, Word, Outlook).

• Matric / Grade 12 (essential).
• 2–3 years' experience in internal sales support, store/warehouse operations, or asset management (preferred).
• Knowledge of ERP systems or stock management software advantageous.
• Supervisory experience in a store or inventory environment beneficial.