474 Sales Processes jobs in Sandton

Minimum Requirements

• Grade 12.
• Previous Government Sector / Retail Pharmaceutical / Medical sales experience.
• Experience in a Medical background, an advantage.
• Sales drive and goal-orientated.
• Own transport essential.
• Proficient in written and verbal English. Second and third language beneficial.
• Ability to travel.

• Planning and organising.
• Strong communicator.
• Customer service skills.
• Negotiating and listening skills.
• Effective verbal and written communication.
• Ability to manage time effectively.
• Computer proficient.
• Able to work independently.
• Professional outlook and appearance.
• Respectable behaviour.
• High level of self-motivation.
• Honesty and integrity.
• Good analytical and problem-solving skills.
• Results orientated.
• Team player.
• Confident and energetic.

• Call on key customers, selling in accordance to set sales targets.
• Maintain product knowledge and relevant medical terminology.
• Build and maintain excellent customer relations.
• Assess competitor activities.
• Plan and promote the products as given by the company in order to achieve sales targets within the region.
• Train and maintain companyâs products to customers.

Overview

Sales Operations Specialist. Location: ZA-Johannesburg; alternative office location. The role will interact with customers both internal and external, requiring strong communication and problem-solving skills, attention to detail, and experience in order processing validation and customer services. Validate all customer purchase orders prior to the order entry process, resolving discrepancies and moving customer orders through the ERP system to be shipped and invoiced. Responsible for driving excellence pre and post invoice customer service by responding to requests and queries in a timely and professional manner. Works directly with Sales, Service Delivery, Finance, Purchasing and warehouse representatives.

• Order Management (Pre-Invoice)
• Respond to customer/sales requests promptly in a professional, polite and friendly manner.
• Obtain and evaluate all relevant information to handle inquiries in a prioritized manner.
• Build and maintain business relationships with sales, ensuring actions are processed promptly and accurately.
• Deal directly with sales either by telephone, electronically or face to face.
• Direct requests and unresolved issues to the designated resource through workflow tools.
• Keep records of customer interactions, transactions, inquiries and comments.
• Record details of actions taken using workflow tools.
• Manage order-related administration.
• Establish productive sales relations to ensure quality of service to customers.
• Own all order-related issues to the satisfaction of the customer and the business.
• Managing and releasing holds.
• Managing the Automation Process and updating the Automation Notification Board daily.
• Finance queries and incident management/resolution with finance.
• Validate customer purchase orders and place orders with the vendor.
• Manage and maintain aging on Ship not Billed Report.

• Customer Service (Post-Invoice)
• Respond to customers' requests promptly in a professional, polite and friendly manner.
• Obtain and evaluate all relevant information to handle inquiries and complaints in a prioritized manner.
• Build and maintain business relationships with customers, ensuring actions are processed promptly and accurately.
• Deal directly with customers either by telephone, electronically or face to face.
• Direct requests and unresolved issues to the designated resource through workflow tools.
• Keep records of customer interactions, transactions, inquiries, comments and complaints.
• Record details of actions taken using workflow tools.
• Manage administration.
• Keep customers up to date with the status of their query.
• Coordinate with internal departments such as Business Development to effectively support the customer.

• Customer Service Activities
• Creating and Managing Non-RMA’s and RMA’s.
• Finance queries and incident management/resolution with finance.
• Resolving delivery issues.
• Providing product information e.g. serial numbers.

• POS/Vendor Rejections
• Daily/Weekly POS checks and updates.
• Vendor Rejections managed daily with the Vendor Credit Team.

• Education / Qualifications
• Matric
• BCom Financial

• Knowledge
• Computer literate with Microsoft Office, Microsoft Outlook and Microsoft Excel; Cloud Billing Systems knowledge

• Experience
• Previous experience in advanced Customer Service, Order Management or Sales environment and Cloud billing systems
• Accounting/Finance Experience
• SAP Experience

• Desired Skills and Abilities
• Strong communication and negotiation skills
• Detail oriented with a high degree of accuracy
• Ability to multitask
• Ability to handle stressful and difficult situations
• Ability to work effectively under pressure
• Handles confidential financial and personal information appropriately
• Strong problem-solving skills
• Accurately captures customer information
• Good interpersonal and listening skills
• Willing to be flexible

• Busy global sales environment

• Responding to sales/customers within set guidelines
• Meeting sales/customer expectations for queries, issues, and order resolution
• Accuracy on every transaction end-to-end at 95% or better

Demonstrates and embraces Westcon-Comstor values of Ambition, Integrity, Partnership and Accountability.

About Us

Applications Close Date: 29 Sep 2025

Seniority level: Entry level

Employment type: Full-time

Job function: Sales and Business Development

Industries: IT Services and IT Consulting

Sales Operations Analyst – M-KOPA South Africa

Location: Johannesburg, South Africa
Function: Sales Operations
Type: Contract

We are looking for a proactive and detail-oriented Sales Operations Analyst to support our Sales team in driving operational efficiency and ensuring seamless execution of sales processes. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and has a keen eye for process improvement.

This role offers an exciting opportunity to work closely with our Sales team, influence key operational processes, and contribute to the overall growth and efficiency of the department. If you are organized, proactive, and passionate about optimizing sales operations, we’d love to hear from you!

• Act as a liaison between Sales and other functions to resolve complaints and identify opportunities for improvement.
• Maintain and update the DSR database, ensuring accurate and timely registration of all DSRs.
• Organize regular meetings and coordinate logistics to support Sales team activities.
• Manage sales-related communications, including calls and SMS to DSRs regarding promotions, updates, and engagement initiatives.
• Monitor non-selling DSRs to maintain a churn rate below 10%.
• Ensure DSR complaints are escalated and resolved within agreed timelines.
• Manage the Sales department’s leave schedule and coordinate DSR-related activities.
• Prepare and deliver accurate reports on Sales Operations metrics and other required administrative data.
• Ensure all registered DSRs have signed contract forms.

• Bachelor’s degree or Higher National Diploma in a relevant field.
• Minimum of 2 years’ experience in a corporate environment; exposure to CRM systems is preferred.
• Strong Excel skills with the ability to analyze and interpret data.
• Fluency in English and Pidgin.
• Process-oriented mindset with excellent attention to detail.
• Strong presentation, communication, coaching, and interpersonal skills.
• Excellent planning, organization, and time-management skills.
• Ability to remain calm and perform effectively under pressure.

If you’re energised by the idea of shaping sales operations in South Africa while driving impact across communities, we’d love to hear from you.

Apply now and be part of the team that’s powering progress with M-KOPA.

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.

Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.

Important Notice

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.

M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for recruitment fees, processing fees, interview fees, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.

Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.

Overview

This is a position within Haldren and not with one of its clients.

This role is a dynamic, account-focused, and analytically-minded position that drives operational excellence in our growing organization. The position combines support, partnership development with significant opportunities for growth. The ideal candidate will thrive in a fast-paced environment.

• Lead Management & Communication:
• Handle inbound emails from leads promptly and professionally.
• Engage via email with potential clients to understand their needs and align them with our solutions.
• Use CRM (HighLevel and ClickUp - training provided) to track and manage data effectively.

• Operational Support:
• Collaborate with the operations team to ensure seamless workflow.
• Assist in process improvement initiatives to enhance efficiency.

• Sales Process Analysis: (Training provided, no experience necessary)
• Review sales call recordings and videos to evaluate performance.
• Provide constructive feedback to the sales team and management to optimize sales techniques.
• Assist in training sessions to improve team effectiveness.

• Partnership Development (Training provided, no experience necessary)
• Assist a business development manager in identifying and establishing partnerships with other recruitment companies, primarily in the European market.
• Collaborate with partners to expand our reach and enhance service offerings.
• Coordinate cross-border collaboration initiatives
• Maintain ongoing relationships to ensure mutual success and growth

• Strategic Support:
• Collaborate with leadership on sales strategy development
• Contribute to process improvement initiatives
• Support training and development programs for sales team members

There aren't any specific technical requirements for the role. We are looking for the following:

• Outgoing Personality: An extroverted individual who excels in building relationships.
• Highly Intelligent: Quick learner with the ability to understand complex concepts.
• Tech-Savvy: Proficient with modern software tools and quick to adapt to new technologies.
• Excellent Communicator: Strong verbal and written communication skills.
• Proactive & Solution-Oriented: Ability to identify issues independently and implement effective solutions.
• Flexible Schedule: Willingness to work some evenings when necessary to engage with international partners

• Medical Aid
• This position is not commission only.
• All South African Public Holidays Observed
• Paid Annual Leave
• Paid Sick Leave
• Significant opportunities for personal growth, skill development, and career advancement.
• Supportive, inclusive, and diverse work environment that values collaboration and innovation.
• The change to make a meaningful impact by connecting top talent with life-changing opportunities.

About Our Team

LexisNexis Legal & Professional serves customers in over 150 countries with 11,800 employees worldwide. As part of RELX, we provide information-based analytics and decision tools for professional and business customers. We lead in deploying AI and advanced technologies to improve productivity and transform the legal market, using ethical and powerful generative AI solutions tailored to each legal use case

About the role: We are looking for a detail-oriented Sales Operations Analyst to join our Sales Enablement team. This role focuses on optimizing the sales process, driving data-informed strategies, and supporting revenue generation through reporting, analysis, and systems improvement. You will work cross-functionally to provide actionable insights that enhance sales performance.

Key Responsibilities:

• Analyze and interpret sales data to identify trends, gaps, and opportunities. Develop and maintain dashboards, reports, and performance KPIs to support leadership decisions.
• Partner with Sales Leaders on forecasting and pipeline analysis to support strategic decision-making.
• Identify inefficiencies in the sales process and recommend operational improvements.
• Manage and optimize CRM and system tools (e.g., Salesforce) ensuring accurate data and user adoption.
• Monitor and report on compensation plans, quotas, and performance incentives, leveraging automation to improve accuracy and efficiency.
• Contribute to strategic planning and quarterly business reviews.
• Collaborate with cross-functional teams (e.g., Marketing, Finance, Customer Success) to align on go-to-market initiatives.

Qualifications:

• Experience in Sales Operations, Business Analytics, or related roles.
• Proficiency in CRM platforms (e.g., Salesforce) and BI tools (e.g., Power BI, Tableau).
• Strong command of Excel (e.g., pivot tables, data modeling). Excellent analytical, organizational, and communication skills.
• Ability to manage multiple projects and stakeholders concurrently. Ability to undertake ad hoc analyses and responsibilities as required.
• Commitment to continuous learning and improvement.
• Ability to work effectively in a diverse and inclusive team environment

Work in a Way That Works for You

We promote a healthy work/life balance with numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals. We offer flexible working hours to help you fit everything in and work when you are most productive.

About the Business

RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organizations. With a presence in 25 countries across 42 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX.

Equal Opportunity Employer

RELX is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you need accommodation or adjustment, please let us know by completing our Applicant Request Support Form or contacting .

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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SUMMARY:

Our client, a national medical devices and consumables distribution company, currently seeks your exceptional sales & operations experience for the Gauteng area, focusing on the Government Sector.

Recruiter:

SHARON NUROCK RECRUITMENT CC

Job Ref:

DUR /NA

Date posted:

Monday, July 14, 2025

Location:

Johannesburg, South Africa

SUMMARY:

Our client, a national medical devices and consumables distribution company, currently seeks your exceptional sales & operations experience for the Gauteng area, focusing on the Government Sector.

POSITION INFO:

Minimum Requirements:

• Grade 12.
• Previous Government Sector / Retail Pharmaceutical/Medical sales experience.
• Experience in a Medical background, an advantage.
• Sales drive and goal-orientated.
• Own transport essential.
• Proficient in written and verbal English. Second and third language beneficial.
• Ability to travel.
  
  

• Planning and organising.
• Strong communicator.
• Customer service skills.
• Negotiating and listening skills.
• Effective verbal and written communication.
• Ability to manage time effectively.
• Computer proficient.
• Able to work independently.
• Professional outlook and appearance.
• Respectable behaviour.
• High level of self-motivation.
• Honesty and integrity.
• Good analytical and problem-solving skills.
• Results orientated.
• Team player.
• Confident and energetic.
  
  

• Call on key customers, selling in accordance to set sales targets.
• Maintain product knowledge and relevant medical terminology.
• Build and maintain excellent customer relations.
• Assess competitor activities.
• Plan and promote the products as given by the company in order to achieve sales targets within the region.
• Train and maintain companyâs products to customers.
  
  
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Sales and Business Development
• Industries Advertising Services

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Job Description

Hello Future Sales Operations Manager

Welcome to WesBank, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team in WB Delear Sales, The Sales Operations Manager is responsible for the management of processes and resources that support the business objective in the Corporate and Motor business.The incumbent is accountable for business continuity through the implementation of operational plans, the allocation of resources and management of productivity of the teams that report to them

Are you someone who can:

• Implements operational plans
• Promotes diversity within the team
• Ensures continuous process improvement to enable effective operational processes
• Requests budget and controls expenditure
• Compiles and distributes operational reports
• Provides input to Business Continuity Planning
• Ensures compliance to policies and procedures in the Business Unit
• Ensures Cost Management within area of responsibility
• Participates in planned activities that are appropriate for own and staff development
• Ensures customer service solutions are aligned to the operational business plan
• Creates solutions to meet customer demands
• Manages people performance in the area of responsibility

You will be an ideal candidate if you:

• Matric / Grade 12 is essential.
• A bachelor's degree in business administration, Sales, Marketing, or a related field is highly preferred.
• 5+ years in sales operations, business development, or a similar role.
• At least 3 years in a team leadership or management capacity.
• Proven success in managing large bids and tenders, especially with corporate or government clients.
• Experience with Internal platforms including reporting, user management, and data accuracy.

Additional Skills:

• Strategic Thinking: Ability to align operations with business goals.
• Data Analysis: Strong analytical skills for interpreting sales data and forecasting.
• Leadership: Capable of motivating and managing diverse teams.
• Communication: Excellent verbal and written skills.
• Negotiation: Skilled in handling contracts and client relationships.
• Tech Proficiency: Intermediate level in MS Office Suite; Internal systems expertise.

Apply now if you are interested in taking the next step. We look forward to engaging with you

WesBank respects your privacy and will process the information you have provided to us in accordance with our privacy notice.

This notice highlights what information we collect, why we collect it, how we use it, who we may disclose it to and your rights regarding personal information. Please visit our website to view this notice.

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

12/09/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

About Us
We’re a vibrant and fast-growing cleaning agency based in the UK, dedicated to providing top-tier service to our clients. As our business continues to expand, we’re seeking a motivated, personable, and high-energy Sales Operations Executive with a background in the cleaning industry or wider service sectors. If you excel in relationship-building, closing deals, and hitting ambitious targets, we want to connect with you!

Main Responsibilities

• Proactively reach out to prospective clients to present and promote our suite of cleaning services.

• Identify each customer’s unique needs to offer customised cleaning solutions.

• Convert warm and hot leads into confirmed appointments by clearly showcasing the benefits of our offerings.

• Maintain a thorough understanding of our service range to confidently respond to inquiries.

• Build and nurture strong client connections to encourage loyalty and referrals.

• Strive to meet—and consistently exceed—monthly sales goals and KPIs.

• Keep detailed, accurate records of client communications and sales progress in our CRM system.

• Handle follow-ups, answer questions, and manage concerns in a professional, solution-focused manner.

What You Bring to the Role

• At least 2 years of sales experience, preferably within the cleaning or general service industry (e.g., move-out cleans, deep cleaning, carpet services).

• A solid record of achieving or surpassing sales targets.

• Strong communication skills (verbal and written), with a customer-centric mindset.

• Highly driven, organised, and comfortable working independently in a remote setup.

• Access to a dependable laptop, stable internet connection, and backup power/connection options.

• Familiarity with CRM software for managing pipelines and client interactions.

• Composed under pressure with a talent for addressing objections.

• Proficient with Microsoft Office tools like Word, Excel, and Outlook.

• Confident negotiator who handles client concerns with professionalism and empathy.

What’s in It for You

• Basic monthly salary of R8,000, plus unlimited commission potential.

• Generous leave policy with 40 paid days off annually.

• A collaborative, positive work culture with ongoing training and professional development.

Think You’ve Got What It Takes?
If you’re confident, persuasive, and driven—and can sell with charisma—we’d love to have you join the team!