2 Retail jobs in Port Shepstone
Store Manager (45hr) - The Fix - Port Shepstone
Posted 1 day ago
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Job Description
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Experience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Negotiation & Selling
- Policy & procedures
- Strategic Sales Planning
- Leadership
Behaviors
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.
We’re the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?
About the TeamShape the Future of Fashion with The FIX!
Join The FIX and be at the forefront of fashion innovation. We're dedicated to delivering the latest trends and we need passionate individuals to help us stay ahead. If you're excited about fashion and want to make a real impact in a dynamic fast-paced environment, The FIX is the perfect place for you to thrive & innovate!
#J-18808-LjbffrRetail Team Leader
Posted 18 days ago
Job Viewed
Job Description
Specialising in premium pet foods and accessories, Absolute Pets is the leading pet retailer in South Africa with over 170 stores across the country.
Our team of experts is looking for a passionate and driven Team Leader to join the Absolute Pets family at one of our growing stores in Shelly Beach.
If you want to join our team, these are a few of the key areas that you will need to be responsible for as a Team Leader:
Sales
- Achieve store sales and GP targets
- Visual merchandising management
Service
- Showing what World Class service looks like and help others to provide the World Class service
Stock
- Ensuring store is fully stocked and order placed accordingly.
- Execute all admin duties fully and efficiently
- Limit stock loss and shrinkage to below target levels
- Execute admin efficiently and completely.
- Oversee and responsible for all admin functions
Staff
- Management of all staff so that they are performing what is expected of them.
- Proud brand ambassador: Leading by Example
- Have expert knowledge on all products, imparting the knowledge to all staff.
- Developing self and team by pursuing own development and growth using the Individual Development plans (IDP)
- Act in accordance with the Absolute Pets culture and Values.
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