Customer Service Associate

Roodepoort, Gauteng R18000 - R240000 Y VL

Posted today

Job Viewed

Tap Again To Close

Job Description

General Description

The duties include handling many inbound and outbound messages to and from patients, providers,

facilities, coordinating basic needs, retrieving records and using an EHR as needed.

ROLES AND RESPONSIBILITIES


• Manages inbound and outbound calls, text messages, emails and faxes in a timely manner.


• Responds to customer questions, issues and/or concerns and relays information to the concerned

parties.


• Dispatches messages to proper individual and follows up on needed actions.


• Follows communication "scripts" and general workflows when handling different topics.


• Identifies customers' needs, clarifies information, research emerging issues and provides

solutions.


• Schedules new patients and completes patient charts and intake forms.


• Keeps records of all conversations in command center database in a HIPAA-compliant manner.


• Securely and accurately documents all customer information and completes


• Ensures that work assignments and information gathered from day-to-day work is not shared with

anyone and maintains HIPAA standards of privacy and confidentiality.


• Meets personal/team qualitative and quantitative targets.


• Other administrative tasks as needed.

QUALIFICATIONS


• Strong communication and interpersonal skills and ability to speak clearly and concisely to

customers, vendors, physicians, and care team members.


• Strong customer service skills


• Attention to detail and good ability to handle multiple tasks and requests.


• Organized with confidential client material, appointment tracking, and caseloads.


• Ability to build relationships with customers, work colleagues & vendors.


• Committed, responsible, and abides by high ethical and moral standards.

EDUCATION AND EXPERIENCE:


• Preference for 1-3 years of case management or customer service experience in a healthcare

setting.


• Strong understanding of cultural competency with the target population.


• Experience helping people with health problems – either as employee or fulfilling family

obligations.


• Computer literacy necessary (Microsoft Suite)


• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.

Ability to multi-task, organize, and prioritize work.

R CTC)

Requirement: Own Vehicle & License

Monday to Friday - Shift Work (ESTTime)

This advertiser has chosen not to accept applicants from your region.

Legal Collections Customer Service Administrator

Soweto, Gauteng R300000 - R450000 Y Caterpillar

Posted today

Job Viewed

Tap Again To Close

Job Description

Career Area:

Finance

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Cat Financial

Cat Financial is a subsidiary of Caterpillar Inc., the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat dealers for machines, engines, Solar gas turbines, genuine Cat parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe, and Africa. Visit to learn more about Cat Financial.

Role summary

We have a great opportunity for a Legal Collections Customer Service Administrator to join our dynamic team in South Africa. In this role you will be responsible for managing and resolving overdue accounts with clients, while ensuring compliance with legal and regulatory standards. This role combines customer service expertise with knowledge of debt collection, focusing on negotiating payment arrangements, maintaining accurate records, and supporting legal processes related to collections. The successful incumbent will act as a liaison between the company, clients, and legal teams to facilitate timely and ethical debt recovery.

What you will do:

  • Addressing and resolving customer issues and inquiries. Ensuring all customer communication is clearly documented.
  • Identifying issues and determining appropriate course of action for effective resolution.
  • Execution of customer service standard processes.
  • Maintaining customer accounts and relationships.

Skill you will have:

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.

Consulting: Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyse situations and reach productive decisions based on informed judgment.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviours.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

What will put you forward:

  • A completed Diploma or Degree in a related field.
  • 2-5 years' experience in a similar role and environment.
  • Strong communication and Administrative skills.
  • Knowledge of legal collection procedures and relevant regulations.
  • High attention to detail and organizational skills.
  • Ability to handle sensitive financial conversations with professionalism and empathy.

What We Offer:

From day one, you're set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance, and the growth opportunities you expect with a Fortune 100 company.

You power our success, and we are committed to empowering yours. After all, when your work can impact the entire world, it's important to do work that matters.

Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed

Additional Information

  • Onsite, five days a week.
  • Relocation will not be supported.

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

Caterpillar is an Equal Opportunity Employer and considers applicants for all positions. Caterpillar commits itself to the realization of employment equity goals as envisaged in the South-African Employment Equity Act and policies relating to workplace equality. Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

For more information, visit

Caterpillar takes data privacy seriously and is committed to compliance with The Protection of Personal Information Act in South Africa. Candidate CVs are used for the limited purpose of evaluating suitability for this job role and deleted from our database when it is no longer needed for the purpose as soon as it is practicable. For more information on Caterpillar's privacy practices, please visit our Global Data Privacy Statement.

Follow us on Twitter, Facebook, LinkedIn, and YouTube.

NB: The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.

Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.

How We Support You (Employee Benefits)

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus and additional benefits.

We value authenticity and encourage candidates to submit original, personally crafted responses throughout our hiring process. Use of AI-generated content may disadvantage your application

Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

Not ready to apply? Join our Talent Community.

This advertiser has chosen not to accept applicants from your region.

Sales Representative

Roodepoort, Gauteng Nova Life

Posted today

Job Viewed

Tap Again To Close

Job Description

About Nova Life

Nova Life is a fast-growing company that prioritizes monetary, personal, and career growth, employing individuals from various backgrounds and qualifications.

We believe in innovative thinking and operate with an open-door policy.

What we offer:

* Ample growth opportunities

* Mentorship programs and specialized training classes

* Pension fund after 6 months

* Cancer policy after 3 months

* Flexible working hours

* Leads provided - no cold calling required

* Above market-related salary

* Full paid training provided

* Performance rewards, incentives, and competitions

* No Cold-calling as we have a lead generation department

Role Description:

This is a full-time,
on-site
role for a Tele-Sales Representative based in Roodepoort.

The
Tele-Sales
Representative will be responsible for:

* Communicating with potential and existing clients

* Handling customer inquiries

* Providing excellent customer service

* Supporting sales efforts

* Following up on leads (no cold calling required)

* Maintaining accurate client records

* Selected candidates will receive full training and will not be required to work on public holidays.

Requirements:


• Fluent in Afrikaans an English


• Completed Matric


• 20 years and older

Skills Required:

* Customer support and communication skills

* Strong phone etiquette and sales ability

* Excellent verbal communication skills

* Ability to work effectively in a dynamic, fast-paced environment

This advertiser has chosen not to accept applicants from your region.

Sales Representative

Krugersdorp, Gauteng R400000 - R600000 Y PepsiCo

Posted today

Job Viewed

Tap Again To Close

Job Description

Overview
About PepsiCo
PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes Lay's, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.

Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people. For more information, visit

Responsibilities
What we're looking for:
Maintain, develop and grow the industrial customer base across all categories by achieving revenue and volume targets as per Annual Operating Plan and drive the Industrial strategy plan.

  • Achievement of revenue and volume target as per Annual Operating Plan.
  • Achievement of 100% customer call rate.
  • Achieve 90% strike rate - potential customer business.
  • Obtain new business as per the Annual Operating Plan.
  • Manage debtors and stock.
  • Pull, analyze reports to drive continuous improvement on route.
  • Advise production units on demand changes and buffer stock levels.
  • Support company cost control through efficient driving of own vehicle.
  • Comply with all functional and non-functional company policies and procedures, e.g., Sales, Health and Safety, etc.
  • Housekeeping and maintenance of company assets, e.g. Handheld Computers, Uniform, Mobile phone, etc.

Qualifications
What will qualify you for the role
:

  • Minimum Matric Education.
  • Fluent in the English language.
  • 2/3 years Business or Commercial Tertiary Qualification, an advantage.
  • 5 years working experience in FMCG environment, with 3 years in a selling role/selling experience.
  • Previous sales experience withing bakery environment is a definite advantage.
  • Valid Code B driver's license & OWN CAR.

"PepsiCo is an Equal Opportunity Employer in line with the Employment Equity Act"

This advertiser has chosen not to accept applicants from your region.

Sales Representative

Florida Glen, Gauteng R120000 - R180000 Y Affinity Health Insurance

Posted today

Job Viewed

Tap Again To Close

Job Description

Looking for tele sales from places around Florida Roodepoort/Benoni side who speaks Afrikaans and English

* Matric

*12 months telesales experience

* RE 5 and qualification if out of Dofa

Kindly send cv's to

Job Type: Full-time

Experience:

  • Sales: 1 year (Required)

Work Location: In person

This advertiser has chosen not to accept applicants from your region.

Sales Representative

Protea Ridge, Gauteng R40000 - R60000 Y THE BUILDING COMPANY

Posted today

Job Viewed

Tap Again To Close

Job Description

The main purpose of the job is to ensure fast, efficient processing and fulfilling of customer orders, being ever mindful of company standards of appearance and behavior.

  1. Maintain Stock levels
  2. Attend to Customer requirements
  3. Customer Queries resolution
  4. Managing the delivery of customer goods
  5. Manage Admin function
  6. Orders
  7. Manage Non-stock items quotations
  8. Meet Deliveries deadlines
  9. Customer service
  10. To uphold and promote the company values and culture:

  11. Living and promoting the Company values by always performing duties with:

  12. Honesty
  13. Respect
  14. Accountability
  15. Resourcefulness
  16. Energy

  17. Living and displaying the company culture through behaviours such as:

  18. customer centricity
  19. effective self-management and teamwork

JOB REQUIREMENTS

  • Grade 12
  • 3 year's retail sales experience, in building/construction environment
This advertiser has chosen not to accept applicants from your region.

Sales Representative

Protea Ridge, Gauteng R40000 - R60000 Y Buco

Posted today

Job Viewed

Tap Again To Close

Job Description

2025/08/29

Reference Number

Description

The main purpose of the job is to ensure fast, efficient processing and fulfilling of customer orders, being ever mindful of company standards of appearance and behavior.

  1. Maintain Stock levels
  2. Attend to Customer requirements
  3. Customer Queries resolution
  4. Managing the delivery of customer goods
  5. Manage Admin function
  6. Orders
  7. Manage Non-stock items quotations
  8. Meet Deliveries deadlines
  9. Customer service
  10. To uphold and promote the company values and culture:

  11. Living and promoting the Company values by always performing duties with:

  12. Honesty
  13. Respect
  14. Accountability
  15. Resourcefulness
  16. Energy

  17. Living and displaying the company culture through behaviours such as:

  18. customer centricity
  19. effective self-management and teamwork

Requirements

JOB REQUIREMENTS

  • Grade 12
  • 3 year's retail sales experience, in building/construction environment

Work Level

Skilled

Job Type

Permanent

Salary

Market Related

EE Position

No

Location

Protea Glen

This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Retail sales associate Jobs in Randfontein !

External Sales Representative

Soweto, Gauteng R120000 Y Wantech Electronics (PTY) LTD

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Responsibilities – External Sales Representative (Electronic Accessories)

  • 1. Sales & Business Development

Actively promote and sell electronic accessories to new and existing customers.

Identify and pursue new business opportunities to expand the customer base.

Meet or exceed monthly and annual sales targets.

  • 2. Customer Relationship Management

Build and maintain strong, long-term relationships with retailers, distributors, and resellers.

Conduct regular client visits to understand customer needs and ensure satisfaction.

Provide product knowledge, demonstrations, and technical support when needed.

  • 3. Market & Product Knowledge

Stay updated on industry trends, competitor products, and pricing.

Advise customers on the latest electronic accessories and upsell additional products.

Gather market intelligence and provide feedback to management.

  • 4. Territory Management

Plan and manage sales routes effectively to maximize coverage.

Monitor stock levels at customer outlets and assist with replenishment orders.

Maintain accurate records of sales activities, leads, and follow-ups.

  • 5. Reporting & Administration

Prepare and submit weekly/monthly sales reports.

Record all customer interactions, orders, and payments accurately.

Work with the internal sales/admin team to ensure smooth order processing and delivery.

  • 6. Marketing & Promotion

Assist in implementing marketing campaigns and product launches.

Participate in trade shows, exhibitions, and promotional events.

Represent the company brand professionally in all interactions.

  • 7. After-Sales Support

Handle customer queries, complaints, and warranty claims effectively.

Provide training to customers on product features and usage.

Ensure a high level of customer retention and loyalty.

Package includes basic, comm, company car, cell phone and laptop.

Job Type: Full-time

Pay: From R10 000,00 per month

Work Location: In person

This advertiser has chosen not to accept applicants from your region.

Counter Sales Representative

Soweto, Gauteng R60000 - R70800 Y Nnacefieldpaints

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Title: Counter Sales Representative

Location: Lesley Street, Vereeniging

About the Role:

We are seeking a motivated Counter Sales Representative to join our team. This role is customer-facing and requires someone who is friendly, efficient, and able to provide excellent service while handling sales at the counter. You will assist customers with product enquiries, process sales, and ensure a smooth, professional experience.

Key Responsibilities:

  • Greet and assist walk-in customers with product knowledge and advice.
  • Process sales transactions accurately using the Omni Point of Sales system.
  • Handle invoices, receipts, and daily cash-up procedures.
  • Assist account customers with queries, including how to read and understand their statements.
  • Manage quotations, orders, and ensure follow-ups are done on time.
  • Ensure stock availability and coordinate with despatch where needed.
  • Provide friendly and professional customer service at all times.
  • Support sales growth by meeting and exceeding counter sales expectations.

Skills & Attributes:

  • Strong customer service skills with a positive, approachable attitude.
  • Ability to work well under pressure and manage busy counter periods.
  • Quick thinker with problem-solving abilities.
  • Knowledge of invoicing, receipts, and account customer processes.
  • Experience in daily cash-up procedures and balancing.
  • Ability to read and explain customer statements clearly.
  • Computer literacy with prior Omni POS experience (advantageous).
  • Good communication, organisation, and teamwork skills.

Requirements:

  • Previous experience in counter sales, invoicing, or customer service.
  • Familiarity with Omni POS or similar sales systems preferred.
  • Reliable, punctual, and professional.
  • Strong sense of responsibility and accuracy with cash handling.

Job Type: Full-time

Pay: R5 000,00 - R5 800,00 per month

License/Certification:

  • drivers license (Required)

Work Location: In person

This advertiser has chosen not to accept applicants from your region.

Technical Sales Representative

Roodepoort, Gauteng R80000 - R140000 Y Quest Staffing Solutions

Posted today

Job Viewed

Tap Again To Close

Job Description

Our client in the office automation and business solutions industry is currently looking for a salesperson to assist in finding leads & selling photocopiers, corporate faxes, laser printers, light production copiers and scanners to potential business clients.

  • Sales Experience – preference for industry knowledge (PABX/Copiers etc)
  • PABX experience will have a lead list to work from
  • Car license and own car
  • Directors will provide support for 1st three months by going with to new client meetings

Key Responsibilities

Engage with clients to promote and sell
PABX systems
, copiers, printers, and other office automation solutions.

Use provided
lead lists
to initiate sales activities, cold calling, and appointment setting.

Conduct
client needs analysis
and propose customized solutions.

Prepare and present quotations, proposals, and product demonstrations.

Maintain an up-to-date knowledge of product offerings and technological trends.

Build and maintain strong customer relationships and follow up on service delivery.

Meet or exceed monthly and quarterly sales targets.

Maintain accurate records of sales activities using CRM tools or internal reporting systems.

Coordinate with technical teams for system installation, training, and after-sales support.

Key Skills & Experience

  • Minimum 1 years of sales experience
    in the PABX, copier, or office automation industry.
  • Solid understanding of
    PABX systems
    , VoIP, networking basics, and office automation solutions
    (Advantageous)
  • Strong interpersonal, negotiation, and communication skills.
  • Proven track record of meeting sales targets.
  • Must have a
    valid driver's license
    and
    own reliable vehicle
    (travel to client sites required).
  • Able to work independently and manage time effectively.

  • Contract: Perm role

  • Roodeport - Johannesburg
  • Salary:
    Jnr R8k – more experienced R12k – R14k and 40% of profit after basic has been made up)
  • Work Model: Onsite Monday to Friday 8am to 4.30pm

Various Locations in South Africa

NB. Should you be interested, you can apply directly through LinkedIn and state the Town that you are applying for or email directly and in the subject line, insert
"Technical Sales Representative"

to

This advertiser has chosen not to accept applicants from your region.
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Retail Sales Associate Jobs View All Jobs in Randfontein