20 Research Analyst jobs in Johannesburg

Come join IDC, the premier global technology market research firm, recognized by the Institute for Industry Analyst Relations (IIAR) as the Analyst Firm of the Year – Global 2023 for delivering critical, timely insights around the world, when our customers faced unprecedented challenges. Data is increasingly at the core of all strategic decisions, and we are committed to using IDC's world-class knowledge base to provide our customers with innovative insights leveraging both off-the-shelf and tailor-made solutions. The Verticals Team of IDC Data & Analytics Unit in META is looking for a Senior Research Analyst to support the expansion of its telecom research across META and globally. The focus of the role is around both ongoing syndicated and custom research. The senior analyst will be required to contribute to IDC’s data and analytics products. Responsibilities Collecting data and developing analysis on telecom market spending and business segments to support IDC tracker products within the META region and globally. Delivering both quantitative and qualitative research on telecom market with a special focus on both core telecom and ICT / adjacent services. Taking full ownership of IDC tracker product(s) and timely delivery of those with impeccable quality. Should be willing to travel for business purposes. Supporting specific custom consulting projects, based on IDC data and analysis and on desk research from varied publicly available sources, by building data models to meet client needs, or to capture telecom market behavior and trends. Collaborating with IDC research and consulting teams to ensure successful outcome of consulting projects. Elaborating written descriptions, charts, presentations, or marketing material from the analysis and present them in webinars, to clients, or at IDC events. Developing strong relationships with telecom operators and ICT vendors and improve the visibility and relevance of IDC's research in META and globally. Closely collaborating with IDC sales and consultants to help drive business development. This position calls for someone with experience or interest in working with telecom market research, management consulting, or market intelligence domains, with a good understanding of the broader ICT ecosystem and good exposure to key industry issues and technology developments. She / he has experience in managing datasets, developing sophisticated market models, and formal report writing skills. This role has a data-oriented bias so good data skills will be crucial for the position. Qualifications Strong analytical and data modelling skills. The candidate must possess strong desk research and primary research skills with a strong attitude to identify key business trends based on qualitative analysis. At least 3-4 years' experience in telecom market research, or in relevant practice in an ICT market research or consulting firm. Should be able to network with people within the telecom / ICT industry and forge industry contacts. Outstanding data interpretation and writing skills and being able to provide meaningful recommendations. Good time management and planning skills, ability to conduct several projects in parallel, with complex team structures. Ability to articulate complex concepts in a synthetic prose. Extensive problem-solving skills and positive attitude. Advanced knowledge of MS Office packages (especially MS Excel). University MA / MSc degree in Business, Economics, or STEM subjects (., Science, Technology, Engineering, Mathematics). Professional fluency in written and oral English. Experience in data modelling and forecasting techniques. Candidates with a knowledge of Python / R and Tableau are preferred. Ability of data management, data visualization tools. Previous experience on telecom and Internet of Things projects. Public speaking and good interpersonal communications skills. #J-18808-Ljbffr

Duties & Responsibilities

Results Delivery

• Play a leading role in drawing up a team business plan for complex tasks as well as plans for longer periods (1 year and 3 year)
• Identify weaknesses in all existing index processes, including data, operational and analytic processes
• Provide specialist guidance to staff who needs to escalate issues of complexity and assist with work of the more junior roles if required
• Build an independent opinion on client and broader market needs, problems, opportunities and possibilities for implementation by acting on this opinion (e.g. recommends approaches which are new and different from those requested by the clients) contributing to the sustained relevance of the index service from the JSE

Stakeholder Relationship Management

• Build strategic JSE / Industry/ Global network of thought leaders and relationships, attending and presenting at conferences and training interventions
• Effectively communicate and educate clients at all levels (phone calls, emails and client visits on expressing index related concepts; interpreting and resolving index queries) on index rules and their application to understand specific index changes and interpret and explain index source data and its derivation
• Maintain a positive relationship with clients by managing conflictive situations diplomatically, but firmly; strive for client satisfaction without compromising standards; maintain clear communication with clients regarding mutual expectations; monitor client satisfaction; take personal responsibility for correcting customer-service problems; correct problems promptly and assertively; make self fully available, especially when client is going through a critical period; answer specific queries from clients by applying analytical techniques to data to produce meaningful views
• Ensure good vendor relationships by interacting and collaborating with third party data suppliers and partners (such as FTSE and other internal divisions) in a proficient manner

Process Management

• Ensure the FTSE/JSE End of Day Process is completed accurately by ensuring that all relevant end of day files from FTSE are received; verifying the structure and completeness of all received files; checking that all pre-agreed index changes are applied correctly
• Perform the valuations of all JSE-administrated indices (e.g. JSE Commodities Indices and JSE Money Market Index) by validating input data, calculating the index metrics and testing the reasonability of the result
• Verify end of day data products
• Have a professional understanding of all Bond Market operational processes to be able to drive resolutions in the event of process failure
• Determine and implement corrective action when any aspect of the Bond Market processes does not function correctly by identifying where and in which step it failed, the cause of the failure and how to remedy it
• Ensure that time lines are adhered to by abiding to Bond Market processes SLA times contracted with clients
• Ensure the continuous accuracy of index inputs and published index metrics in protection of JSE reputation by conducting calculations independently
• Ensure that the data and information overseen by the team meets the measure of reasonableness and is finely checked post production and distribution focusing on timelines and data quality standards to ensure that clients base decisions on accurate information and JSE client service is maintained at a high level
• Analyse data discrepancies by understanding the various data inputs and their interactions as well as the necessary formulas and identify and take necessary steps to resolve issues
• Drive out process optimisation and enhancement, with the emphasis on providing improved results at a lower cost, reducing the risk of failure or enhancing sustainability
• Maintain an in-depth understanding of the Index landscape, including knowledge of index users’ business, products and services offered by global index providers and local competitors to provide clients with resolutions and advise
• Understand the importance of accurate indices to the capital markets. Maintain this knowledge through continuous self-learning and interaction with market participants
• Demonstrate a detailed knowledge of the JSE index rules by knowing which rules to apply in specific situations and taking decisions on the specific application of these rules. This requires interpretation of the applicable rules, referencing historic treatment and precedent set in the past, as well as a detailed understanding of the practical impact of index changes on clients and their investment products
• Independently perform the free float review for JSE listed companies by analysing the shareholders of each company, measuring that against a set of rules and drawing inferences to determine the free float
• Identify upcoming corporate actions and determine the appropriate impact on the indices, within the relevant timeline of that corporate action, by referencing the index rules, previous precedent and making the necessary inferences
• Play a meaningful and leading role in the Index Rebalance by collecting and verifying data; calculating various inputs for the review; determining which changes are necessary, based on the data, rules and calculations; preparation and verification of the relevant public output documentation for accuracy; ensure that the rebalance changes are applied correctly
• Take responsibility for the end-to-end index rebalancing process by ensuring that individual tasks are admitted and correct by supervising and mentoring junior colleagues.
• Provide direction and training to junior colleagues by advising on problem resolution and other questions they might have
• Create insightful research papers by producing research outputs that meet independent Advisory Committee standards and meet identified market needs by researching elements of index methodology or new indices to contribute to the ongoing development of new indices (research includes collecting input data; interpret and analyse data collected; formulate recommendation or conclusions; prepare research papers)
• Identify opportunities to refine existing products and developing of innovative new index products to improve quality and range of data products to clients while being cost effective and sustainable
• Contribute to implementation of product developments by creating development plans a year or more in advance
• Assist with the division of divisional action plans into smaller, allocable tasks that can be measured and tracked for allocation of sub-tasks to junior colleagues with set target dates
• Demonstrate professional conduct, concern for customers and a sense of urgency in dealing with them and ensure that client queries are resolved timeously, accurately and comprehensively
• Take responsibility and have a complete view of the JSE structure to ensure queries are escalated to the correct person or department, if necessary
• Assist junior staff in the resolution of queries they are handling by reviewing their responses or answering specific questions they may have
• Independently present an overview of index related information to groups of people or clients, by preparing appropriate visual aids, presenting material and responding to questions
• Take a leading role in routine client meetings by ensuring that client needs are met
• Provide data to the media within the parameters of JSE policies. Be aware of the framework and scope within which questions from the media can be answered
• Assist in the preparation of brochures and marketing material by providing content and quality assurance to ensure clients are kept up to date with new index developments
• Provide input and content to website lay-out and structure to ensure that clients get correct information in the right format

Self-Management

• Improve personal capability and professional growth relating to field of expertise, in line with JSE objectives by discussing development needs and proposed solutions with management
• Keep abreast of changes in legislation or standards by conducting research and utilising networks
• Up skill team and other professionals by sharing knowledge and research results
• Epitomise living the JSE values, displaying professional conduct and adherence to required technical standards

Transformation and Innovation Contribution

• Analyse, research, develop and implement improvement/innovative ideas and value adding solutions contributing to divisional and JSE results

Desired Experience & Qualification

• BCom in Econometrics, Economy of Mathematics, Finance, Investments
• Honours in Mathematics, Investments, Finance, Financial Modelling, Econometrics
• 3 years in financial markets

Knowledge and Skills required

• Intermediate software applications (Outlook, Word, Excel, Access, Internet, Email)
• Divisional service offerings
• Business continuity standard
• Business principles
• Data analysis
• Decision-making process
• Challenging the status quo with a view to improving the environment or peoples understanding
• Giving presentations
• Identifying trends
• Establishing and maintaining collaborative relationships with peers / subordinates / managers
• Adapting behaviour to meet major changes at work
• Adapting to a major organisational change
• Building and maintaining effective relationships with internal and external stakeholders
• Evaluating resource allocation
• Networking and building relationships
• Communicating complex information orally
• Completing a project with constraints
• Conducting a needs analysis
• Developing multiple creative solutions
• Providing professional advice/opinion
• Research

#J-18808-Ljbffr

Reference: JHB -SS-2

Our client, a leading Financial Institution, is looking for an Index Research Analyst to join their team.

Duties & Responsibilities

Job Purpose:

• To accurately calculate, re-balance, manage, and develop indices while assisting clients with index-related information.

Education:

• Essential Qualification - Grade 12 + Degree in Economics, Finance, or Statistics.
• Preferred Qualification - Degree in Economics, Finance, or Statistics.

Experience:

• Financial Service Experience (e.g., Banking, Asset management).
• 2+ years’ experience.
• Excel experience.
• Analyse financial data.
• Track market trends.
• Present findings.
• Responsible for conducting research on various financial instruments and compiling information related to various indices.
• Liaising with clients.
• Experience with key performance indicators.
• Portfolio analysis.
• Data Recon.
• Calculate performance attribution.

Job Content:

• Results Delivery.
• Stakeholder Relationship Management.
• Process Management.
• Self-Management.
• Transformation and Innovation Management.

Technical competencies:

• Administrative procedures and systems.
• Basic software applications (e.g., Outlook, Word, Excel, Access, Internet, Email).

Should you not receive a response from us within one week of your application, your application has unfortunately not been successful.

You can visit our website for more vacancies: / LinkedIn

#J-18808-Ljbffr

Reference: JHB -SS-2 Our client, a leading Financial Institution, is looking for an Index Research Analyst to join their team. Duties & Responsibilities Job Purpose: To accurately calculate, re-balance, manage, and develop indices while assisting clients with index-related information. Education: Essential Qualification - Grade 12 + Degree in Economics, Finance, or Statistics. Preferred Qualification - Degree in Economics, Finance, or Statistics. Experience: Financial Service Experience (e.g., Banking, Asset management). 2+ years’ experience. Excel experience. Analyse financial data. Track market trends. Present findings. Responsible for conducting research on various financial instruments and compiling information related to various indices. Liaising with clients. Experience with key performance indicators. Portfolio analysis. Data Recon. Calculate performance attribution. Job Content: Results Delivery. Stakeholder Relationship Management. Process Management. Self-Management. Transformation and Innovation Management. Technical competencies: Administrative procedures and systems. Basic software applications (e.g., Outlook, Word, Excel, Access, Internet, Email). Should you not receive a response from us within one week of your application, your application has unfortunately not been successful. You can visit our website for more vacancies: / Linked In #J-18808-Ljbffr

Duties & Responsibilities Results Delivery Play a leading role in drawing up a team business plan for complex tasks as well as plans for longer periods (1 year and 3 year) Identify weaknesses in all existing index processes, including data, operational and analytic processes Provide specialist guidance to staff who needs to escalate issues of complexity and assist with work of the more junior roles if required Build an independent opinion on client and broader market needs, problems, opportunities and possibilities for implementation by acting on this opinion (e.g. recommends approaches which are new and different from those requested by the clients) contributing to the sustained relevance of the index service from the JSE Stakeholder Relationship Management Build strategic JSE / Industry/ Global network of thought leaders and relationships, attending and presenting at conferences and training interventions Effectively communicate and educate clients at all levels (phone calls, emails and client visits on expressing index related concepts; interpreting and resolving index queries) on index rules and their application to understand specific index changes and interpret and explain index source data and its derivation Maintain a positive relationship with clients by managing conflictive situations diplomatically, but firmly; strive for client satisfaction without compromising standards; maintain clear communication with clients regarding mutual expectations; monitor client satisfaction; take personal responsibility for correcting customer-service problems; correct problems promptly and assertively; make self fully available, especially when client is going through a critical period; answer specific queries from clients by applying analytical techniques to data to produce meaningful views Ensure good vendor relationships by interacting and collaborating with third party data suppliers and partners (such as FTSE and other internal divisions) in a proficient manner Process Management Ensure the FTSE/JSE End of Day Process is completed accurately by ensuring that all relevant end of day files from FTSE are received; verifying the structure and completeness of all received files; checking that all pre-agreed index changes are applied correctly Perform the valuations of all JSE-administrated indices (e.g. JSE Commodities Indices and JSE Money Market Index) by validating input data, calculating the index metrics and testing the reasonability of the result Verify end of day data products Have a professional understanding of all Bond Market operational processes to be able to drive resolutions in the event of process failure Determine and implement corrective action when any aspect of the Bond Market processes does not function correctly by identifying where and in which step it failed, the cause of the failure and how to remedy it Ensure that time lines are adhered to by abiding to Bond Market processes SLA times contracted with clients Ensure the continuous accuracy of index inputs and published index metrics in protection of JSE reputation by conducting calculations independently Ensure that the data and information overseen by the team meets the measure of reasonableness and is finely checked post production and distribution focusing on timelines and data quality standards to ensure that clients base decisions on accurate information and JSE client service is maintained at a high level Analyse data discrepancies by understanding the various data inputs and their interactions as well as the necessary formulas and identify and take necessary steps to resolve issues Drive out process optimisation and enhancement, with the emphasis on providing improved results at a lower cost, reducing the risk of failure or enhancing sustainability Maintain an in-depth understanding of the Index landscape, including knowledge of index users’ business, products and services offered by global index providers and local competitors to provide clients with resolutions and advise Understand the importance of accurate indices to the capital markets. Maintain this knowledge through continuous self-learning and interaction with market participants Demonstrate a detailed knowledge of the JSE index rules by knowing which rules to apply in specific situations and taking decisions on the specific application of these rules. This requires interpretation of the applicable rules, referencing historic treatment and precedent set in the past, as well as a detailed understanding of the practical impact of index changes on clients and their investment products Independently perform the free float review for JSE listed companies by analysing the shareholders of each company, measuring that against a set of rules and drawing inferences to determine the free float Identify upcoming corporate actions and determine the appropriate impact on the indices, within the relevant timeline of that corporate action, by referencing the index rules, previous precedent and making the necessary inferences Play a meaningful and leading role in the Index Rebalance by collecting and verifying data; calculating various inputs for the review; determining which changes are necessary, based on the data, rules and calculations; preparation and verification of the relevant public output documentation for accuracy; ensure that the rebalance changes are applied correctly Take responsibility for the end-to-end index rebalancing process by ensuring that individual tasks are admitted and correct by supervising and mentoring junior colleagues. Provide direction and training to junior colleagues by advising on problem resolution and other questions they might have Create insightful research papers by producing research outputs that meet independent Advisory Committee standards and meet identified market needs by researching elements of index methodology or new indices to contribute to the ongoing development of new indices (research includes collecting input data; interpret and analyse data collected; formulate recommendation or conclusions; prepare research papers) Identify opportunities to refine existing products and developing of innovative new index products to improve quality and range of data products to clients while being cost effective and sustainable Contribute to implementation of product developments by creating development plans a year or more in advance Assist with the division of divisional action plans into smaller, allocable tasks that can be measured and tracked for allocation of sub-tasks to junior colleagues with set target dates Demonstrate professional conduct, concern for customers and a sense of urgency in dealing with them and ensure that client queries are resolved timeously, accurately and comprehensively Take responsibility and have a complete view of the JSE structure to ensure queries are escalated to the correct person or department, if necessary Assist junior staff in the resolution of queries they are handling by reviewing their responses or answering specific questions they may have Independently present an overview of index related information to groups of people or clients, by preparing appropriate visual aids, presenting material and responding to questions Take a leading role in routine client meetings by ensuring that client needs are met Provide data to the media within the parameters of JSE policies. Be aware of the framework and scope within which questions from the media can be answered Assist in the preparation of brochures and marketing material by providing content and quality assurance to ensure clients are kept up to date with new index developments Provide input and content to website lay-out and structure to ensure that clients get correct information in the right format Self-Management Improve personal capability and professional growth relating to field of expertise, in line with JSE objectives by discussing development needs and proposed solutions with management Keep abreast of changes in legislation or standards by conducting research and utilising networks Up skill team and other professionals by sharing knowledge and research results Epitomise living the JSE values, displaying professional conduct and adherence to required technical standards Transformation and Innovation Contribution Analyse, research, develop and implement improvement/innovative ideas and value adding solutions contributing to divisional and JSE results Desired Experience & Qualification BCom in Econometrics, Economy of Mathematics, Finance, Investments Honours in Mathematics, Investments, Finance, Financial Modelling, Econometrics 3 years in financial markets Knowledge and Skills required Intermediate software applications (Outlook, Word, Excel, Access, Internet, Email) Divisional service offerings Business continuity standard Business principles Data analysis Decision-making process Challenging the status quo with a view to improving the environment or peoples understanding Giving presentations Identifying trends Establishing and maintaining collaborative relationships with peers / subordinates / managers Adapting behaviour to meet major changes at work Adapting to a major organisational change Building and maintaining effective relationships with internal and external stakeholders Evaluating resource allocation Networking and building relationships Communicating complex information orally Completing a project with constraints Conducting a needs analysis Developing multiple creative solutions Providing professional advice/opinion Research #J-18808-Ljbffr

Reference: JHB -SS-2 Our client, a leading Financial Institution, is looking for an Index Research Analyst to join their team. Duties & Responsibilities Job Purpose: To accurately calculate, re-balance, manage, and develop indices while assisting clients with index-related information. Education: Essential Qualification - Grade 12 + Degree in Economics, Finance, or Statistics. Preferred Qualification - Degree in Economics, Finance, or Statistics. Experience: Financial Service Experience (e.g., Banking, Asset management). 2+ years’ experience. Excel experience. Analyse financial data. Track market trends. Present findings. Responsible for conducting research on various financial instruments and compiling information related to various indices. Liaising with clients. Experience with key performance indicators. Portfolio analysis. Data Recon. Calculate performance attribution. Job Content: Results Delivery. Stakeholder Relationship Management. Process Management. Self-Management. Transformation and Innovation Management. Technical competencies: Administrative procedures and systems. Basic software applications (e.g., Outlook, Word, Excel, Access, Internet, Email). Should you not receive a response from us within one week of your application, your application has unfortunately not been successful. You can visit our website for more vacancies: / Linked In #J-18808-Ljbffr

Duties & Responsibilities Results Delivery Play a leading role in drawing up a team business plan for complex tasks as well as plans for longer periods (1 year and 3 year) Identify weaknesses in all existing index processes, including data, operational and analytic processes Provide specialist guidance to staff who needs to escalate issues of complexity and assist with work of the more junior roles if required Build an independent opinion on client and broader market needs, problems, opportunities and possibilities for implementation by acting on this opinion (e.g. recommends approaches which are new and different from those requested by the clients) contributing to the sustained relevance of the index service from the JSE Stakeholder Relationship Management Build strategic JSE / Industry/ Global network of thought leaders and relationships, attending and presenting at conferences and training interventions Effectively communicate and educate clients at all levels (phone calls, emails and client visits on expressing index related concepts; interpreting and resolving index queries) on index rules and their application to understand specific index changes and interpret and explain index source data and its derivation Maintain a positive relationship with clients by managing conflictive situations diplomatically, but firmly; strive for client satisfaction without compromising standards; maintain clear communication with clients regarding mutual expectations; monitor client satisfaction; take personal responsibility for correcting customer-service problems; correct problems promptly and assertively; make self fully available, especially when client is going through a critical period; answer specific queries from clients by applying analytical techniques to data to produce meaningful views Ensure good vendor relationships by interacting and collaborating with third party data suppliers and partners (such as FTSE and other internal divisions) in a proficient manner Process Management Ensure the FTSE/JSE End of Day Process is completed accurately by ensuring that all relevant end of day files from FTSE are received; verifying the structure and completeness of all received files; checking that all pre-agreed index changes are applied correctly Perform the valuations of all JSE-administrated indices (e.g. JSE Commodities Indices and JSE Money Market Index) by validating input data, calculating the index metrics and testing the reasonability of the result Verify end of day data products Have a professional understanding of all Bond Market operational processes to be able to drive resolutions in the event of process failure Determine and implement corrective action when any aspect of the Bond Market processes does not function correctly by identifying where and in which step it failed, the cause of the failure and how to remedy it Ensure that time lines are adhered to by abiding to Bond Market processes SLA times contracted with clients Ensure the continuous accuracy of index inputs and published index metrics in protection of JSE reputation by conducting calculations independently Ensure that the data and information overseen by the team meets the measure of reasonableness and is finely checked post production and distribution focusing on timelines and data quality standards to ensure that clients base decisions on accurate information and JSE client service is maintained at a high level Analyse data discrepancies by understanding the various data inputs and their interactions as well as the necessary formulas and identify and take necessary steps to resolve issues Drive out process optimisation and enhancement, with the emphasis on providing improved results at a lower cost, reducing the risk of failure or enhancing sustainability Maintain an in-depth understanding of the Index landscape, including knowledge of index users’ business, products and services offered by global index providers and local competitors to provide clients with resolutions and advise Understand the importance of accurate indices to the capital markets. Maintain this knowledge through continuous self-learning and interaction with market participants Demonstrate a detailed knowledge of the JSE index rules by knowing which rules to apply in specific situations and taking decisions on the specific application of these rules. This requires interpretation of the applicable rules, referencing historic treatment and precedent set in the past, as well as a detailed understanding of the practical impact of index changes on clients and their investment products Independently perform the free float review for JSE listed companies by analysing the shareholders of each company, measuring that against a set of rules and drawing inferences to determine the free float Identify upcoming corporate actions and determine the appropriate impact on the indices, within the relevant timeline of that corporate action, by referencing the index rules, previous precedent and making the necessary inferences Play a meaningful and leading role in the Index Rebalance by collecting and verifying data; calculating various inputs for the review; determining which changes are necessary, based on the data, rules and calculations; preparation and verification of the relevant public output documentation for accuracy; ensure that the rebalance changes are applied correctly Take responsibility for the end-to-end index rebalancing process by ensuring that individual tasks are admitted and correct by supervising and mentoring junior colleagues. Provide direction and training to junior colleagues by advising on problem resolution and other questions they might have Create insightful research papers by producing research outputs that meet independent Advisory Committee standards and meet identified market needs by researching elements of index methodology or new indices to contribute to the ongoing development of new indices (research includes collecting input data; interpret and analyse data collected; formulate recommendation or conclusions; prepare research papers) Identify opportunities to refine existing products and developing of innovative new index products to improve quality and range of data products to clients while being cost effective and sustainable Contribute to implementation of product developments by creating development plans a year or more in advance Assist with the division of divisional action plans into smaller, allocable tasks that can be measured and tracked for allocation of sub-tasks to junior colleagues with set target dates Demonstrate professional conduct, concern for customers and a sense of urgency in dealing with them and ensure that client queries are resolved timeously, accurately and comprehensively Take responsibility and have a complete view of the JSE structure to ensure queries are escalated to the correct person or department, if necessary Assist junior staff in the resolution of queries they are handling by reviewing their responses or answering specific questions they may have Independently present an overview of index related information to groups of people or clients, by preparing appropriate visual aids, presenting material and responding to questions Take a leading role in routine client meetings by ensuring that client needs are met Provide data to the media within the parameters of JSE policies. Be aware of the framework and scope within which questions from the media can be answered Assist in the preparation of brochures and marketing material by providing content and quality assurance to ensure clients are kept up to date with new index developments Provide input and content to website lay-out and structure to ensure that clients get correct information in the right format Self-Management Improve personal capability and professional growth relating to field of expertise, in line with JSE objectives by discussing development needs and proposed solutions with management Keep abreast of changes in legislation or standards by conducting research and utilising networks Up skill team and other professionals by sharing knowledge and research results Epitomise living the JSE values, displaying professional conduct and adherence to required technical standards Transformation and Innovation Contribution Analyse, research, develop and implement improvement/innovative ideas and value adding solutions contributing to divisional and JSE results Desired Experience & Qualification BCom in Econometrics, Economy of Mathematics, Finance, Investments Honours in Mathematics, Investments, Finance, Financial Modelling, Econometrics 3 years in financial markets Knowledge and Skills required Intermediate software applications (Outlook, Word, Excel, Access, Internet, Email) Divisional service offerings Business continuity standard Business principles Data analysis Decision-making process Challenging the status quo with a view to improving the environment or peoples understanding Giving presentations Identifying trends Establishing and maintaining collaborative relationships with peers / subordinates / managers Adapting behaviour to meet major changes at work Adapting to a major organisational change Building and maintaining effective relationships with internal and external stakeholders Evaluating resource allocation Networking and building relationships Communicating complex information orally Completing a project with constraints Conducting a needs analysis Developing multiple creative solutions Providing professional advice/opinion Research #J-18808-Ljbffr

Duties & Responsibilities

Results Delivery

• Apply cost effectiveness principles in everyday delivery to contribute to achievement of departmental financial targets.
• Create insightful research papers of high quality by researching elements of index methodology or new indices over a 3-6 month period with pre-defined delivery dates.
• Ensure high standard of research output is continuously met by independent Advisory Committee standards, as well as identified market needs being met effectively.
• Research the collecting of input data; interpreting and analysing data collected; conducting market consultation where necessary; formulating recommendations or conclusions; preparing cohesive research papers; presenting results internally and to the advisory committee and then following up on suggestions and hypotheses suggested by committee members.
• Assist in the optimization of index processes by identifying areas in which daily processes can be automated, updated or improved.
• Produce quality output with minimal supervision to meet high standards which are expected by the team and ensure deadlines are met timeously.
• Identify where escalation is required to accommodate client demands and where possible, strive to achieve the level of output expected by senior members.
• Improve the quality of the data products for clients by enhancing the existing products and developing new and innovative index products.
• Produce cost-effective and sustainable product enhancements to increase client service and develop and maintain them.
• Plan product development window for at least a year in advance, or more.
• Have an independent opinion on client and broader market needs, opportunities and possibilities and act on this opinion by suggesting alternative approaches to the ones requested by the clients with the view to build longer term strategic views which contribute to the sustained relevance of the index service from the JSE.

Stakeholder Relationship Management

• Assist senior members of the team (when required) with client visits or phone calls to communicate index-related concepts, interpret and resolve index queries and educate customers on index rules with their application.
• Work with other team members in a cohesive manner by contributing to assigned responsibilities and projects in a joint activity.
• Maintain a positive relationship with clients by managing conflict situations diplomatically.
• Drive excellence by maintaining high standards to achieve client satisfaction by always being on time and producing accurate outputs.
• Maintain clear communication with clients regarding mutual expectations.
• Monitor client satisfaction and be accountable for correcting customer-service issues and correcting problems promptly and assertively.
• Ensure that client queries are resolved timeously, accurately and comprehensively to maintain good relationships with clients.
• Be responsible for having a complete view of the JSE structure thereby ensuring that all queries are escalated to the correct person or department, if necessary.
• Ensure that all information provided to clients is accurate and that it doesn’t breach JSE policies.
• Discuss upcoming topical index news with the team to ascertain at what level they're at by their responses.
• Maintain good vendor relationships by engaging with third party data suppliers and partners (such as FTSE and other internal divisions) in a proficient manner, providing them with data and other requests where necessary.
• Find practical solutions to meet customer needs and where client requests are complex, gather information, clarify the data from multiple sources internally and provide a solution.
• Provide meaningful input to team discussions relating to potential improvements to client services and products and where possible, provide suggestions and consult with other members of the team to develop optimal client products.

Process Management

• Ensure the FTSE/JSE End of Day process is completed accurately by following standard procedures and ensuring that all relevant End of Day files from FTSE are received, verifying the structure and completeness of all received files and checking that all pre-agreed index changes are applied correctly.
• Perform the valuations of all JSE-administered indices (e.g. JSE Commodities Indices and JSE Money Market Index) by validating the input data, calculating the index metrics and testing the reasonability of the result.
• Prepare a comprehensive resolution plan for when an operational process fails by having a good understanding of all JSE operational processes and requesting assistance from other team members and senior members for when corrective-action needs to be implemented and follow their guidance when implementing the solutions while ensuring that timelines are adhered to according to timeframes stipulated in the SLA.
• Ensure accuracy of index inputs and published index metrics and be able to calculate them independently.
• Ensure consistency with JSE information in the public domain, so that there is no room for clients to think they can get more information from one member over another one.
• Analyse data discrepancies by understanding the data input along with the relevant interactions and formulas and take the necessary steps to resolve the issues after identifying them.
• Demonstrate a good understanding of the Index landscape, including knowledge of index users’ business, products and services offered by global index providers and local competitors.
• Understand the importance of accurate indices to the capital markets and maintain this knowledge through continuous self-learning and interaction with senior team members and market participants.
• Demonstrate competent knowledge of the JSE index rules by knowing which rules to apply in specific situations and making decisions on the application of these rules, engaging in group discussions regarding the impact of the application of rules on market participants.
• Independently perform the free float review for JSE listed companies by analysing the shareholders of each company, measuring them against a set of rules and drawing conclusions to ensure that complicated examples are brought to the team at large for support.
• Address all queries and include more senior staff members when resolving more complicated issues so that these issues can be brought to the entire team and be used as a brainstorming exercise to educate the team while resolving the issue at hand.
• Create insightful research papers by producing research outputs that meet independent Advisory Committee standards and meet identified market needs by researching elements of index methodology or new indices to contribute to the ongoing development of new indices.
• Identify opportunities to refine existing products and develop innovative new index products to improve quality and range of data products to clients while being cost effective and sustainable.

Self-Management

• Improve personal capability and professional growth in line with JSE objectives by discussing development needs and proposed solutions with management.
• Be an effective team member encouraging teamwork and freely sharing knowledge.
• Visibly live the JSE values contributing to the achievement of divisional objectives.
• Manage self in terms of development, delivery and act as a self-starter.

Transformation and Innovation Contribution

• Identify, share and implement value-adding improvement/innovative ideas and solutions contributing to divisional and JSE results.

Desired Experience & Qualification

• Degree in Economics, Finance or Statistics.
• No previous experience necessary.

Knowledge and Skills required

• Intermediate software applications (Outlook, Word, Excel, Access, Internet, Email).
• Divisional service offerings.
• Business continuity standard.
• Business principles.
• Data analysis.
• Decision-making process.
• Challenging the status quo with a view to improving the environment or people's understanding.
• Giving presentations.
• Identifying trends.
• Establishing and maintaining collaborative relationships with peers / subordinates / managers.
• Adapting behaviour to meet major changes at work.
• Adapting to a major organisational change.
• Building and maintaining effective relationships with internal and external stakeholders.
• Evaluating resource allocation.
• Networking and building relationships.
• Communicating complex information orally.
• Completing a project with constraints.
• Conducting a needs analysis.
• Developing multiple creative solutions.
• Providing professional advice/opinion.
• Research.

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Duties & Responsibilities Results Delivery Apply cost effectiveness principles in everyday delivery to contribute to achievement of departmental financial targets. Create insightful research papers of high quality by researching elements of index methodology or new indices over a 3-6 month period with pre-defined delivery dates. Ensure high standard of research output is continuously met by independent Advisory Committee standards, as well as identified market needs being met effectively. Research the collecting of input data; interpreting and analysing data collected; conducting market consultation where necessary; formulating recommendations or conclusions; preparing cohesive research papers; presenting results internally and to the advisory committee and then following up on suggestions and hypotheses suggested by committee members. Assist in the optimization of index processes by identifying areas in which daily processes can be automated, updated or improved. Produce quality output with minimal supervision to meet high standards which are expected by the team and ensure deadlines are met timeously. Identify where escalation is required to accommodate client demands and where possible, strive to achieve the level of output expected by senior members. Improve the quality of the data products for clients by enhancing the existing products and developing new and innovative index products. Produce cost-effective and sustainable product enhancements to increase client service and develop and maintain them. Plan product development window for at least a year in advance, or more. Have an independent opinion on client and broader market needs, opportunities and possibilities and act on this opinion by suggesting alternative approaches to the ones requested by the clients with the view to build longer term strategic views which contribute to the sustained relevance of the index service from the JSE. Stakeholder Relationship Management Assist senior members of the team (when required) with client visits or phone calls to communicate index-related concepts, interpret and resolve index queries and educate customers on index rules with their application. Work with other team members in a cohesive manner by contributing to assigned responsibilities and projects in a joint activity. Maintain a positive relationship with clients by managing conflict situations diplomatically. Drive excellence by maintaining high standards to achieve client satisfaction by always being on time and producing accurate outputs. Maintain clear communication with clients regarding mutual expectations. Monitor client satisfaction and be accountable for correcting customer-service issues and correcting problems promptly and assertively. Ensure that client queries are resolved timeously, accurately and comprehensively to maintain good relationships with clients. Be responsible for having a complete view of the JSE structure thereby ensuring that all queries are escalated to the correct person or department, if necessary. Ensure that all information provided to clients is accurate and that it doesn’t breach JSE policies. Discuss upcoming topical index news with the team to ascertain at what level they're at by their responses. Maintain good vendor relationships by engaging with third party data suppliers and partners (such as FTSE and other internal divisions) in a proficient manner, providing them with data and other requests where necessary. Find practical solutions to meet customer needs and where client requests are complex, gather information, clarify the data from multiple sources internally and provide a solution. Provide meaningful input to team discussions relating to potential improvements to client services and products and where possible, provide suggestions and consult with other members of the team to develop optimal client products. Process Management Ensure the FTSE/JSE End of Day process is completed accurately by following standard procedures and ensuring that all relevant End of Day files from FTSE are received, verifying the structure and completeness of all received files and checking that all pre-agreed index changes are applied correctly. Perform the valuations of all JSE-administered indices (e.g. JSE Commodities Indices and JSE Money Market Index) by validating the input data, calculating the index metrics and testing the reasonability of the result. Prepare a comprehensive resolution plan for when an operational process fails by having a good understanding of all JSE operational processes and requesting assistance from other team members and senior members for when corrective-action needs to be implemented and follow their guidance when implementing the solutions while ensuring that timelines are adhered to according to timeframes stipulated in the SLA. Ensure accuracy of index inputs and published index metrics and be able to calculate them independently. Ensure consistency with JSE information in the public domain, so that there is no room for clients to think they can get more information from one member over another one. Analyse data discrepancies by understanding the data input along with the relevant interactions and formulas and take the necessary steps to resolve the issues after identifying them. Demonstrate a good understanding of the Index landscape, including knowledge of index users’ business, products and services offered by global index providers and local competitors. Understand the importance of accurate indices to the capital markets and maintain this knowledge through continuous self-learning and interaction with senior team members and market participants. Demonstrate competent knowledge of the JSE index rules by knowing which rules to apply in specific situations and making decisions on the application of these rules, engaging in group discussions regarding the impact of the application of rules on market participants. Independently perform the free float review for JSE listed companies by analysing the shareholders of each company, measuring them against a set of rules and drawing conclusions to ensure that complicated examples are brought to the team at large for support. Address all queries and include more senior staff members when resolving more complicated issues so that these issues can be brought to the entire team and be used as a brainstorming exercise to educate the team while resolving the issue at hand. Create insightful research papers by producing research outputs that meet independent Advisory Committee standards and meet identified market needs by researching elements of index methodology or new indices to contribute to the ongoing development of new indices. Identify opportunities to refine existing products and develop innovative new index products to improve quality and range of data products to clients while being cost effective and sustainable. Self-Management Improve personal capability and professional growth in line with JSE objectives by discussing development needs and proposed solutions with management. Be an effective team member encouraging teamwork and freely sharing knowledge. Visibly live the JSE values contributing to the achievement of divisional objectives. Manage self in terms of development, delivery and act as a self-starter. Transformation and Innovation Contribution Identify, share and implement value-adding improvement/innovative ideas and solutions contributing to divisional and JSE results. Desired Experience & Qualification Degree in Economics, Finance or Statistics. No previous experience necessary. Knowledge and Skills required Intermediate software applications (Outlook, Word, Excel, Access, Internet, Email). Divisional service offerings. Business continuity standard. Business principles. Data analysis. Decision-making process. Challenging the status quo with a view to improving the environment or people's understanding. Giving presentations. Identifying trends. Establishing and maintaining collaborative relationships with peers / subordinates / managers. Adapting behaviour to meet major changes at work. Adapting to a major organisational change. Building and maintaining effective relationships with internal and external stakeholders. Evaluating resource allocation. Networking and building relationships. Communicating complex information orally. Completing a project with constraints. Conducting a needs analysis. Developing multiple creative solutions. Providing professional advice/opinion. Research. #J-18808-Ljbffr