427 Reporting On Sales Performance jobs in Johannesburg
Sales Operations Analyst
Posted 4 days ago
Job Viewed
Job Description
About Our Team
LexisNexis Legal & Professional serves customers in over 150 countries with 11,800 employees worldwide. As part of RELX, we provide information-based analytics and decision tools for professional and business customers. We lead in deploying AI and advanced technologies to improve productivity and transform the legal market, using ethical and powerful generative AI solutions tailored to each legal use case
About the role: We are looking for a detail-oriented Sales Operations Analyst to join our Sales Enablement team. This role focuses on optimizing the sales process, driving data-informed strategies, and supporting revenue generation through reporting, analysis, and systems improvement. You will work cross-functionally to provide actionable insights that enhance sales performance.
Key Responsibilities- Analyze and interpret sales data to identify trends, gaps, and opportunities. Develop and maintain dashboards, reports, and performance KPIs to support leadership decisions.
- Partner with Sales Leaders on forecasting and pipeline analysis to support strategic decision-making.
- Identify inefficiencies in the sales process and recommend operational improvements.
- Manage and optimize CRM and system tools (e.g., Salesforce) ensuring accurate data and user adoption.
- Monitor and report on compensation plans, quotas, and performance incentives, leveraging automation to improve accuracy and efficiency.
- Contribute to strategic planning and quarterly business reviews.
- Collaborate with cross-functional teams (e.g., Marketing, Finance, Customer Success) to align on go-to-market initiatives.
- Experience in Sales Operations, Business Analytics, or related roles.
- Proficiency in CRM platforms (e.g., Salesforce) and BI tools (e.g., Power BI, Tableau).
- Strong command of Excel (e.g., pivot tables, data modeling). Excellent analytical, organizational, and communication skills.
- Ability to manage multiple projects and stakeholders concurrently. Ability to undertake ad hoc analyses and responsibilities as required.
- Commitment to continuous learning and improvement.
- Ability to work effectively in a diverse and inclusive team environment
- Medical Aid
- Retirement Plan inclusive of Risk Benefits (Disability, Critical Illness, Life Cover & Funeral Cover)
- Modern family benefits, including adoption and surrogacy
- Study Leave
About The Business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
#J-18808-LjbffrSales & Operations Executive
Posted 4 days ago
Job Viewed
Job Description
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SUMMARY:
Our client, a national medical devices and consumables distribution company, currently seeks your exceptional sales & operations experience for the Gauteng area, focusing on the Government Sector.
Recruiter:
SHARON NUROCK RECRUITMENT CC
Job Ref:
DUR /NA
Date posted:
Monday, July 14, 2025
Location:
Johannesburg, South Africa
SUMMARY:
Our client, a national medical devices and consumables distribution company, currently seeks your exceptional sales & operations experience for the Gauteng area, focusing on the Government Sector.
POSITION INFO:
Minimum Requirements:
- Grade 12.
- Previous Government Sector / Retail Pharmaceutical/Medical sales experience.
- Experience in a Medical background, an advantage.
- Sales drive and goal-orientated.
- Own transport essential.
- Proficient in written and verbal English. Second and third language beneficial.
- Ability to travel.
- Planning and organising.
- Strong communicator.
- Customer service skills.
- Negotiating and listening skills.
- Effective verbal and written communication.
- Ability to manage time effectively.
- Computer proficient.
- Able to work independently.
- Professional outlook and appearance.
- Respectable behaviour.
- High level of self-motivation.
- Honesty and integrity.
- Good analytical and problem-solving skills.
- Results orientated.
- Team player.
- Confident and energetic.
- Call on key customers, selling in accordance to set sales targets.
- Maintain product knowledge and relevant medical terminology.
- Build and maintain excellent customer relations.
- Assess competitor activities.
- Plan and promote the products as given by the company in order to achieve sales targets within the region.
- Train and maintain companyâs products to customers.
- Seniority level Entry level
- Employment type Full-time
- Job function Sales and Business Development
- Industries Advertising Services
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#J-18808-LjbffrSales Operations Coordinator
Posted 13 days ago
Job Viewed
Job Description
Overview
This is a position within Haldren and not with one of its clients.
This role is a dynamic, account-focused, and analytically-minded position that drives operational excellence in our growing organization. The position combines support, partnership development with significant opportunities for growth. The ideal candidate will thrive in a fast-paced environment.
Responsibilities- Lead Management & Communication:
- Handle inbound emails from leads promptly and professionally.
- Engage via email with potential clients to understand their needs and align them with our solutions.
- Use CRM (HighLevel and ClickUp - training provided) to track and manage data effectively.
- Operational Support:
- Collaborate with the operations team to ensure seamless workflow.
- Assist in process improvement initiatives to enhance efficiency.
- Sales Process Analysis: (Training provided, no experience necessary)
- Review sales call recordings and videos to evaluate performance.
- Provide constructive feedback to the sales team and management to optimize sales techniques.
- Assist in training sessions to improve team effectiveness.
- Partnership Development (Training provided, no experience necessary)
- Assist a business development manager in identifying and establishing partnerships with other recruitment companies, primarily in the European market.
- Collaborate with partners to expand our reach and enhance service offerings.
- Coordinate cross-border collaboration initiatives
- Maintain ongoing relationships to ensure mutual success and growth
- Strategic Support:
- Collaborate with leadership on sales strategy development
- Contribute to process improvement initiatives
- Support training and development programs for sales team members
There aren't any specific technical requirements for the role. We are looking for the following:
- Outgoing Personality: An extroverted individual who excels in building relationships.
- Highly Intelligent: Quick learner with the ability to understand complex concepts.
- Tech-Savvy: Proficient with modern software tools and quick to adapt to new technologies.
- Excellent Communicator: Strong verbal and written communication skills.
- Proactive & Solution-Oriented: Ability to identify issues independently and implement effective solutions.
- Flexible Schedule: Willingness to work some evenings when necessary to engage with international partners
- Medical Aid
- This position is not commission only.
- All South African Public Holidays Observed
- Paid Annual Leave
- Paid Sick Leave
- Significant opportunities for personal growth, skill development, and career advancement.
- Supportive, inclusive, and diverse work environment that values collaboration and innovation.
- The change to make a meaningful impact by connecting top talent with life-changing opportunities.
Sales Operations Analyst
Posted 24 days ago
Job Viewed
Job Description
About Our Team
LexisNexis Legal & Professional serves customers in over 150 countries with 11,800 employees worldwide. As part of RELX, we provide information-based analytics and decision tools for professional and business customers. We lead in deploying AI and advanced technologies to improve productivity and transform the legal market, using ethical and powerful generative AI solutions tailored to each legal use case
About the role: We are looking for a detail-oriented Sales Operations Analyst to join our Sales Enablement team. This role focuses on optimizing the sales process, driving data-informed strategies, and supporting revenue generation through reporting, analysis, and systems improvement. You will work cross-functionally to provide actionable insights that enhance sales performance.
Key Responsibilities:
- Analyze and interpret sales data to identify trends, gaps, and opportunities. Develop and maintain dashboards, reports, and performance KPIs to support leadership decisions.
- Partner with Sales Leaders on forecasting and pipeline analysis to support strategic decision-making.
- Identify inefficiencies in the sales process and recommend operational improvements.
- Manage and optimize CRM and system tools (e.g., Salesforce) ensuring accurate data and user adoption.
- Monitor and report on compensation plans, quotas, and performance incentives, leveraging automation to improve accuracy and efficiency.
- Contribute to strategic planning and quarterly business reviews.
- Collaborate with cross-functional teams (e.g., Marketing, Finance, Customer Success) to align on go-to-market initiatives.
Qualifications:
- Experience in Sales Operations, Business Analytics, or related roles.
- Proficiency in CRM platforms (e.g., Salesforce) and BI tools (e.g., Power BI, Tableau).
- Strong command of Excel (e.g., pivot tables, data modeling). Excellent analytical, organizational, and communication skills.
- Ability to manage multiple projects and stakeholders concurrently. Ability to undertake ad hoc analyses and responsibilities as required.
- Commitment to continuous learning and improvement.
- Ability to work effectively in a diverse and inclusive team environment
Work in a Way That Works for You
We promote a healthy work/life balance with numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals. We offer flexible working hours to help you fit everything in and work when you are most productive.
About the Business
RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organizations. With a presence in 25 countries across 42 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX.
Equal Opportunity Employer
RELX is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you need accommodation or adjustment, please let us know by completing our Applicant Request Support Form or contacting .
Does this look good to you?
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
#J-18808-LjbffrSales Operations Manager
Posted today
Job Viewed
Job Description
Job Description
Hello Future Sales Operations Manager
Welcome to WesBank, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our talent team in WB Delear Sales, The Sales Operations Manager is responsible for the management of processes and resources that support the business objective in the Corporate and Motor business.The incumbent is accountable for business continuity through the implementation of operational plans, the allocation of resources and management of productivity of the teams that report to them
Are you someone who can:
- Implements operational plans
- Promotes diversity within the team
- Ensures continuous process improvement to enable effective operational processes
- Requests budget and controls expenditure
- Compiles and distributes operational reports
- Provides input to Business Continuity Planning
- Ensures compliance to policies and procedures in the Business Unit
- Ensures Cost Management within area of responsibility
- Participates in planned activities that are appropriate for own and staff development
- Ensures customer service solutions are aligned to the operational business plan
- Creates solutions to meet customer demands
- Manages people performance in the area of responsibility
You will be an ideal candidate if you:
- Matric / Grade 12 is essential.
- A bachelor's degree in business administration, Sales, Marketing, or a related field is highly preferred.
- 5+ years in sales operations, business development, or a similar role.
- At least 3 years in a team leadership or management capacity.
- Proven success in managing large bids and tenders, especially with corporate or government clients.
- Experience with Internal platforms including reporting, user management, and data accuracy.
Additional Skills:
- Strategic Thinking: Ability to align operations with business goals.
- Data Analysis: Strong analytical skills for interpreting sales data and forecasting.
- Leadership: Capable of motivating and managing diverse teams.
- Communication: Excellent verbal and written skills.
- Negotiation: Skilled in handling contracts and client relationships.
- Tech Proficiency: Intermediate level in MS Office Suite; Internal systems expertise.
Apply now if you are interested in taking the next step. We look forward to engaging with you
WesBank respects your privacy and will process the information you have provided to us in accordance with our privacy notice.
This notice highlights what information we collect, why we collect it, how we use it, who we may disclose it to and your rights regarding personal information. Please visit our website to view this notice.
Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
12/09/25
All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Sales Operations Analyst

Posted 24 days ago
Job Viewed
Job Description
LexisNexis Legal & Professional serves customers in over 150 countries with 11,800 employees worldwide. As part of RELX, we provide information-based analytics and decision tools for professional and business customers. We lead in deploying AI and advanced technologies to improve productivity and transform the legal market, using ethical and powerful generative AI solutions tailored to each legal use case
About the role: We are looking for a detail-oriented Sales Operations Analyst to join our Sales Enablement team. This role focuses on optimizing the sales process, driving data-informed strategies, and supporting revenue generation through reporting, analysis, and systems improvement. You will work cross-functionally to provide actionable insights that enhance sales performance.
Key Responsibilities:
+ Analyze and interpret sales data to identify trends, gaps, and opportunities. Develop and maintain dashboards, reports, and performance KPIs to support leadership decisions.
+ Partner with Sales Leaders on forecasting and pipeline analysis to support strategic decision-making.
+ Identify inefficiencies in the sales process and recommend operational improvements.
+ Manage and optimize CRM and system tools (e.g., Salesforce) ensuring accurate data and user adoption.
+ Monitor and report on compensation plans, quotas, and performance incentives, leveraging automation to improve accuracy and efficiency.
+ Contribute to strategic planning and quarterly business reviews.
+ Collaborate with cross-functional teams (e.g., Marketing, Finance, Customer Success) to align on go-to-market initiatives.
Qualifications:
+ Experience in Sales Operations, Business Analytics, or related roles.
+ Proficiency in CRM platforms (e.g., Salesforce) and BI tools (e.g., Power BI, Tableau).
+ Strong command of Excel (e.g., pivot tables, data modeling). Excellent analytical, organizational, and communication skills.
+ Ability to manage multiple projects and stakeholders concurrently. Ability to undertake ad hoc analyses and responsibilities as required.
+ Commitment to continuous learning and improvement.
+ Ability to work effectively in a diverse and inclusive team environment
Work in a Way That Works for You
We promote a healthy work/life balance with numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals. We offer flexible working hours to help you fit everything in and work when you are most productive.
About the Business
RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organizations. With a presence in 25 countries across 42 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX.
Equal Opportunity Employer
RELX is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you need accommodation or adjustment, please let us know by completing our Applicant Request Support Form or contacting .
Does this look good to you?
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Sales Operations Executive
Posted 20 days ago
Job Viewed
Job Description
About Us
We’re a vibrant and fast-growing cleaning agency based in the UK, dedicated to providing top-tier service to our clients. As our business continues to expand, we’re seeking a motivated, personable, and high-energy Sales Operations Executive with a background in the cleaning industry or wider service sectors. If you excel in relationship-building, closing deals, and hitting ambitious targets, we want to connect with you!
Main Responsibilities
Proactively reach out to prospective clients to present and promote our suite of cleaning services.
Identify each customer’s unique needs to offer customised cleaning solutions.
Convert warm and hot leads into confirmed appointments by clearly showcasing the benefits of our offerings.
Maintain a thorough understanding of our service range to confidently respond to inquiries.
Build and nurture strong client connections to encourage loyalty and referrals.
Strive to meet—and consistently exceed—monthly sales goals and KPIs.
Keep detailed, accurate records of client communications and sales progress in our CRM system.
Handle follow-ups, answer questions, and manage concerns in a professional, solution-focused manner.
What You Bring to the Role
At least 2 years of sales experience, preferably within the cleaning or general service industry (e.g., move-out cleans, deep cleaning, carpet services).
A solid record of achieving or surpassing sales targets.
Strong communication skills (verbal and written), with a customer-centric mindset.
Highly driven, organised, and comfortable working independently in a remote setup.
Access to a dependable laptop, stable internet connection, and backup power/connection options.
Familiarity with CRM software for managing pipelines and client interactions.
Composed under pressure with a talent for addressing objections.
Proficient with Microsoft Office tools like Word, Excel, and Outlook.
Confident negotiator who handles client concerns with professionalism and empathy.
What’s in It for You
Basic monthly salary of R8,000, plus unlimited commission potential.
Generous leave policy with 40 paid days off annually.
A collaborative, positive work culture with ongoing training and professional development.
Think You’ve Got What It Takes?
If you’re confident, persuasive, and driven—and can sell with charisma—we’d love to have you join the team!
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About the latest Reporting on sales performance Jobs in Johannesburg !
Head of Sales Operations SSA
Posted 10 days ago
Job Viewed
Job Description
Overview
JOB TITLE: HEAD OF SALES OPERATIONS
DEPARTMENT: Sales
BRANCH: Sub-Saharan Africa
REPORTS TO: Sales Director SSA
PURPOSE OF POSITION:
The Head of Sales Operations plays a strategic and cross-functional leadership role within the Sub-Saharan Africa region. The incumbent is responsible for overseeing and directing all aspects of new vehicle logistics, sales planning, demand forecasting, incentive management, and sales performance tracking across the SSA region.
The role is tailored to ensure:
• Seamless vehicle logistics and order processing
• Accurate and data-driven demand planning to support wholesale and retail sales targets
• Execution of targeted sales initiatives and incentive programs to drive performance
• Optimization of sales processes, logistics workflows, and lower-funnel activity to improve retail delivery efficiency
• Continuous improvement across operations through cross-functional collaboration, tool development, and KPI tracking.
This role serves as a key enabler of the SSA regional growth strategy and will require the ability to integrate multiple operational streams into a high-performance, delivery-focused environment.
Minimum Qualifications- Post graduate degree in business Studies or other related field
- Min 5 years automotive experience
- Experience in sales, marketing, carflow & data analysis
- Strategic Planning: Ability to develop, align, and execute planning strategies that support business objectives in the SSA automotive environment.
- Leadership: Proven ability to lead cross-functional teams across diverse markets in Sub-Saharan Africa, promoting high performance and collaboration.
- Extensive experience in logistics, sales planning, and supply chain management, preferably in the automotive industry within SSA markets.
- Demonstrated experience in leading planning or logistics teams across multiple countries or distributors.
- Hands-on knowledge in demand forecasting, inventory planning, stock flow management, and delivery execution.
- Deep experience managing logistics processes (warehousing, transportation, customs/port release coordination in SSA).
- Proven success in vendor management and negotiating contracts for transport, warehousing, and logistics services.
- Familiarity with SSA regulatory environments, compliance requirements, and automotive retail networks.
- Strong experience in developing and reporting on KPIs, dashboards, and sales funnel metrics.
- Exposure to retail marketing initiatives including campaign localization based on SSA market dynamics and seasonal trends.
- Carflow management and Sub Sahara market experience
Strategic Sales & Business Planning
- Develop and execute comprehensive sales and business planning strategies across the SSA region for the XF, XP, and LEAP brands.
- Lead programming cycles, manage vehicle ordering processes, and ensure accurate sales forecasts (retail & wholesale) based on market intelligence.
- Monitor performance against budget targets and implement corrective actions to ensure alignment with commercial objectives.
- Oversee XP and XF forecast insertions (CCF, NVDR, AAAM files) and retail submissions in coordination with zone managers.
Car Flow Preparation and Maintenance
- Prepare and manage SSA carflow data, ensuring accurate REF/PO submissions and monthly updates.
- Conduct KPI tracking and gap analysis across major SSA players (e.g., CFAO, Kalmoni, Mauritius, DPan, Caetano).
- Coordinate with Brand/Market Managers to ensure new models/versions are correctly entered into systems and carflow cycles.
- Align carflow processes with production, shipping, and budget requirements.
Vehicle Logistics and Distribution
- Oversee end-to-end logistics including truck dispatch, shipping follow-up, and coordination with transport providers.
- Monitor vehicle inventory, ensure on-ground stock accuracy, and align deliveries with market requirements.
- Optimize inbound/outbound logistics efficiency and implement tracking tools to increase delivery speed and cost efficiency.
- Manage third-party logistics partners and ensure SLA compliance.
Sales Development & Campaigns
- Drive initiatives to enhance sales efficiency through strategic campaign planning and localized market activations.
- Develop and manage incentive schemes, discount structures (VME), and campaign performance analysis.
- Support dealers and importers with retail marketing strategies based on local TIV trends and product availability.
- Lead activities to boost sales power using tools, reporting dashboards, and sales effectiveness training.
Sales Administration & Reporting
- Manage vehicle order centre operations and ensure accurate documentation of transactions and orders.
- Coordinate weekly commercial reporting including KPIs, stock alignment, and performance outlooks.
- Consolidate and present sales performance metrics to senior management for strategic review.
- Maintain dealer stock and sales files, including AAAM and Statnet reporting.
Sales Development
- Lead sales development initiatives, exploring new markets, customer segments, and strategic partnerships to boost overall sales.
Variable Margin Discount (VME)
- Implement and oversee Variable Margin (discount) strategies, optimizing pricing structures to enhance competitiveness and drive sales.
Financial & Pricing Controls
- Verify pricing strategies across importers including XP billing aligned with incoterms and applicable pricing.
- Monitor wholesale forecast based on production data and ensure financial coverage validation.
- Handle debit notes (NDD), FHB validation, EOTP monitoring, and final price checks.
Cross-Functional Collaboration & Stakeholder Management
- Act as key liaison between sales, production, supply chain, pricing, and logistics teams.
- Build strong working relationships with GDs, importers, logistics providers, and other regional partners.
- Lead key forums including SSA weekly meetings, KPI reviews, Control Tower discussions (XP), and dealer stock alignment sessions.
Sales Power
- Engage monthly with General Distributors (GDs) to gather updated Total Industry Volume (TIV) data.
- Prepare quarterly and Y+1 sales forecasts for internal and external reporting (e.g., Statnet).
Diversity & Inclusion
At Stellantis, we assess candidates based on qualifications, merit and business needs.
We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams, will allow us to better meet the evolving needs of our customers and care for our future.
#J-18808-LjbffrHead of Sales Operations SSA
Posted 10 days ago
Job Viewed
Job Description
Overview
JOB TITLE: HEAD OF SALES OPERATIONS
DEPARTMENT: Sales
BRANCH: Sub-Saharan Africa
REPORTS TO: Sales Director SSA
PURPOSE OF POSITION:
The Head of Sales Operations plays a strategic and cross-functional leadership role within the Sub-Saharan Africa region. The incumbent is responsible for overseeing and directing all aspects of new vehicle logistics, sales planning, demand forecasting, incentive management, and sales performance tracking across the SSA region.
The role is tailored to ensure:
• Seamless vehicle logistics and order processing
• Accurate and data-driven demand planning to support wholesale and retail sales targets
• Execution of targeted sales initiatives and incentive programs to drive performance
• Optimization of sales processes, logistics workflows, and lower-funnel activity to improve retail delivery efficiency
• Continuous improvement across operations through cross-functional collaboration, tool development, and KPI tracking.
This role serves as a key enabler of the SSA regional growth strategy and will require the ability to integrate multiple operational streams into a high-performance, delivery-focused environment.
Minimum Qualifications- Post graduate degree in business Studies or other related field
- Min 5 years automotive experience
- Experience in sales, marketing, carflow & data analysis
- Strategic Planning: Ability to develop, align, and execute planning strategies that support business objectives in the SSA automotive environment.
- Leadership: Proven ability to lead cross-functional teams across diverse markets in Sub-Saharan Africa, promoting high performance and collaboration.
- Extensive experience in logistics, sales planning, and supply chain management, preferably in the automotive industry within SSA markets.
- Demonstrated experience in leading planning or logistics teams across multiple countries or distributors.
- Hands-on knowledge in demand forecasting, inventory planning, stock flow management, and delivery execution.
- Deep experience managing logistics processes (warehousing, transportation, customs/port release coordination in SSA).
- Proven success in vendor management and negotiating contracts for transport, warehousing, and logistics services.
- Familiarity with SSA regulatory environments, compliance requirements, and automotive retail networks.
- Strong experience in developing and reporting on KPIs, dashboards, and sales funnel metrics.
- Exposure to retail marketing initiatives including campaign localization based on SSA market dynamics and seasonal trends.
- Carflow management and Sub Sahara market experience
Strategic Sales & Business Planning
- Develop and execute comprehensive sales and business planning strategies across the SSA region for the XF, XP, and LEAP brands.
- Lead programming cycles, manage vehicle ordering processes, and ensure accurate sales forecasts (retail & wholesale) based on market intelligence.
- Monitor performance against budget targets and implement corrective actions to ensure alignment with commercial objectives.
- Oversee XP and XF forecast insertions (CCF, NVDR, AAAM files) and retail submissions in coordination with zone managers.
Car Flow Preparation and Maintenance
- Prepare and manage SSA carflow data, ensuring accurate REF/PO submissions and monthly updates.
- Conduct KPI tracking and gap analysis across major SSA players (e.g., CFAO, Kalmoni, Mauritius, DPan, Caetano).
- Coordinate with Brand/Market Managers to ensure new models/versions are correctly entered into systems and carflow cycles.
- Align carflow processes with production, shipping, and budget requirements.
Vehicle Logistics and Distribution
- Oversee end-to-end logistics including truck dispatch, shipping follow-up, and coordination with transport providers.
- Monitor vehicle inventory, ensure on-ground stock accuracy, and align deliveries with market requirements.
- Optimize inbound/outbound logistics efficiency and implement tracking tools to increase delivery speed and cost efficiency.
- Manage third-party logistics partners and ensure SLA compliance.
Sales Development & Campaigns
- Drive initiatives to enhance sales efficiency through strategic campaign planning and localized market activations.
- Develop and manage incentive schemes, discount structures (VME), and campaign performance analysis.
- Support dealers and importers with retail marketing strategies based on local TIV trends and product availability.
- Lead activities to boost sales power using tools, reporting dashboards, and sales effectiveness training.
Sales Administration & Reporting
- Manage vehicle order centre operations and ensure accurate documentation of transactions and orders.
- Coordinate weekly commercial reporting including KPIs, stock alignment, and performance outlooks.
- Consolidate and present sales performance metrics to senior management for strategic review.
- Maintain dealer stock and sales files, including AAAM and Statnet reporting.
Sales Development
- Lead sales development initiatives, exploring new markets, customer segments, and strategic partnerships to boost overall sales.
Variable Margin Discount (VME)
- Implement and oversee Variable Margin (discount) strategies, optimizing pricing structures to enhance competitiveness and drive sales.
Financial & Pricing Controls
- Verify pricing strategies across importers including XP billing aligned with incoterms and applicable pricing.
- Monitor wholesale forecast based on production data and ensure financial coverage validation.
- Handle debit notes (NDD), FHB validation, EOTP monitoring, and final price checks.
Cross-Functional Collaboration & Stakeholder Management
- Act as key liaison between sales, production, supply chain, pricing, and logistics teams.
- Build strong working relationships with GDs, importers, logistics providers, and other regional partners.
- Lead key forums including SSA weekly meetings, KPI reviews, Control Tower discussions (XP), and dealer stock alignment sessions.
Sales Power
- Engage monthly with General Distributors (GDs) to gather updated Total Industry Volume (TIV) data.
- Prepare quarterly and Y+1 sales forecasts for internal and external reporting (e.g., Statnet).
Diversity & Inclusion
At Stellantis, we assess candidates based on qualifications, merit and business needs.
We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams, will allow us to better meet the evolving needs of our customers and care for our future.
#J-18808-LjbffrHead of Sales Operations SSA
Posted today
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Job Description
JOB TITLE: HEAD OF SALES OPERATIONS
DEPARTMENT: Sales
BRANCH: Sub-Saharan Africa
REPORTS TO: Sales Director SSA
PURPOSE OF POSITION:
The Head of Sales Operations plays a strategic and cross-functional leadership role within the Sub-Saharan Africa region. The incumbent is responsible for overseeing and directing all aspects of new vehicle logistics, sales planning, demand forecasting, incentive management, and sales performance tracking across the SSA region.
The role is tailored to ensure:
• Seamless vehicle logistics and order processing
• Accurate and data-driven demand planning to support wholesale and retail sales targets
• Execution of targeted sales initiatives and incentive programs to drive performance
• Optimization of sales processes, logistics workflows, and lower-funnel activity to improve retail delivery efficiency
• Continuous improvement across operations through cross-functional collaboration, tool development, and KPI tracking.
This role serves as a key enabler of the SSA regional growth strategy and will require the ability to integrate multiple operational streams into a high-performance, delivery-focused environment.
MINIMUM QUALIFICATIONS:
• Post graduate degree in business Studies or other related field
• Min 5 years automotive experience
• Experience in sales, marketing, carflow & data analysis
COMPETENCIES AND SKILLS:
• Strategic Planning: Ability to develop, align, and execute planning strategies that support business objectives in the SSA automotive environment.
• Leadership: Proven ability to lead cross-functional teams across diverse markets in Sub-Saharan Africa, promoting high performance and collaboration.
EXPERIENCE:
- Extensive experience in logistics, sales planning, and supply chain management, preferably in the automotive industry within SSA markets.
- Demonstrated experience in leading planning or logistics teams across multiple countries or distributors.
- Hands-on knowledge in demand forecasting, inventory planning, stock flow management, and delivery execution.
- Deep experience managing logistics processes (warehousing, transportation, customs/port release coordination in SSA).
- Proven success in vendor management and negotiating contracts for transport, warehousing, and logistics services.
- Familiarity with SSA regulatory environments, compliance requirements, and automotive retail networks.
- Strong experience in developing and reporting on KPIs, dashboards, and sales funnel metrics.
- Exposure to retail marketing initiatives including campaign localization based on SSA market dynamics and seasonal trends.
- Carflow management and Sub Sahara market experience
KEY DUTIES AND RESPONSIBILITIES:
Strategic Sales & Business Planning
o Develop and execute comprehensive sales and business planning strategies across the SSA region for the XF, XP, and LEAP brands.
o Lead programming cycles, manage vehicle ordering processes, and ensure accurate sales forecasts (retail & wholesale) based on market intelligence.
o Monitor performance against budget targets and implement corrective actions to ensure alignment with commercial objectives.
o Oversee XP and XF forecast insertions (CCF, NVDR, AAAM files) and retail submissions in coordination with zone managers.
Car Flow Preparation and Maintenance:
o Prepare and manage SSA carflow data, ensuring accurate REF/PO submissions and monthly updates.
o Conduct KPI tracking and gap analysis across major SSA players (e.g., CFAO, Kalmoni, Mauritius, DPan, Caetano).
o Coordinate with Brand/Market Managers to ensure new models/versions are correctly entered into systems and carflow cycles.
o Align carflow processes with production, shipping, and budget requirements.
Vehicle Logistics and Distribution:
o Oversee end-to-end logistics including truck dispatch, shipping follow-up, and coordination with transport providers.
o Monitor vehicle inventory, ensure on-ground stock accuracy, and align deliveries with market requirements.
o Optimize inbound/outbound logistics efficiency and implement tracking tools to increase delivery speed and cost efficiency.
o Manage third-party logistics partners and ensure SLA compliance.
Sales Development & Campaigns:
o Drive initiatives to enhance sales efficiency through strategic campaign planning and localized market activations.
o Develop and manage incentive schemes, discount structures (VME), and campaign performance analysis.
o Support dealers and importers with retail marketing strategies based on local TIV trends and product availability.
o Lead activities to boost sales power using tools, reporting dashboards, and sales effectiveness training.
Sales Administration & Reporting:
o Manage vehicle order centre operations and ensure accurate documentation of transactions and orders.
o Coordinate weekly commercial reporting including KPIs, stock alignment, and performance outlooks.
o Consolidate and present sales performance metrics to senior management for strategic review.
o Maintain dealer stock and sales files, including AAAM and Statnet reporting.
Sales Development:
o Lead sales development initiatives, exploring new markets, customer segments, and strategic partnerships to boost overall sales.
Variable Margin Discount (VME):
o Implement and oversee Variable Margin (discount) strategies, optimizing pricing structures to enhance competitiveness and drive sales.
Financial & Pricing Controls:
o Verify pricing strategies across importers including XP billing aligned with incoterms and applicable pricing.
o Monitor wholesale forecast based on production data and ensure financial coverage validation.
o Handle debit notes (NDD), FHB validation, EOTP monitoring, and final price checks.
Cross-Functional Collaboration & Stakeholder Management:
o Act as key liaison between sales, production, supply chain, pricing, and logistics teams.
o Build strong working relationships with GDs, importers, logistics providers, and other regional partners.
o Lead key forums including SSA weekly meetings, KPI reviews, Control Tower discussions (XP), and dealer stock alignment sessions.
Sales Power:
o Engage monthly with General Distributors (GDs) to gather updated Total Industry Volume (TIV) data.
o Prepare quarterly and Y+1 sales forecasts for internal and external reporting (e.g., Statnet).
"At Stellantis, we assess candidates based on qualifications, merit and business needs.
We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams, will allow us to better meet the evolving needs of our customers and care for our future."