451 Reporting On Sales Performance jobs in Johannesburg
Sales Operations Supervisor
Posted 9 days ago
Job Viewed
Job Description
Objective:
To supervise the development of the phone agents within their team, assuring the compliance of the performance and quality indicators established by the client.
Main Activities:
- Elaborate weekly productivity reports.
- Take escalation calls according to the line of business being supervised.
- Monitor and audit calls for the correct follow-up of the procedures and guideline established by the client.
- Coordinating calibration sessions with the phone agents while listening to calls and sharing the best practices.
- Providing weekly feedback (or according to the necessity) to the agents under their management about the areas of opportunity or the compliance of the procedures.
- Providing follow-up to the permits, medical leaves, or requests for administrative documents.
- Provide support on the integration and training of new hires.
Requirements:
Education & Experience
- Matric Certificate (bachelor’s degree preferred)
- English B2 - C1 Berlitz or business
- Availability to commit to a schedule Monday - Sunday (5 days work week) Multiple Schedules
- Minimum 2-3 years of experience in a call center environment
- Proven experience as a supervisor or team lead in a call center environment
- Experienced in sales (minimum of 1-2 years).
Skills & Competencies:
- Strong leadership and team management skills.
- Sales campaign management or support
- Excellent verbal and written communication abilities.
- Proficiency with call center technology (e.g., CRM systems, dialers, performance monitoring
- tools).
- Ability to analyze performance metrics and generate actionable insights.
- Strong problem-solving and conflict-resolution skills.
- Ability to multitask, prioritize, and adapt in a fast-paced environment.
- Customer-focused with a commitment to delivering exceptional service
All suitably qualified applicants will be considered based on their qualifications, experience, and the competencies relevant to the role. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other characteristic protected under applicable law.
REDIAL BPO will never request any form of
Sales Operations Analyst
Posted 13 days ago
Job Viewed
Job Description
About Our Team
LexisNexis Legal & Professional serves customers in over 150 countries with 11,800 employees worldwide. As part of RELX, we provide information-based analytics and decision tools for professional and business customers. We lead in deploying AI and advanced technologies to improve productivity and transform the legal market, using ethical and powerful generative AI solutions tailored to each legal use case
About the role: We are looking for a detail-oriented Sales Operations Analyst to join our Sales Enablement team. This role focuses on optimizing the sales process, driving data-informed strategies, and supporting revenue generation through reporting, analysis, and systems improvement. You will work cross-functionally to provide actionable insights that enhance sales performance.
Key Responsibilities:
- Analyze and interpret sales data to identify trends, gaps, and opportunities. Develop and maintain dashboards, reports, and performance KPIs to support leadership decisions.
- Partner with Sales Leaders on forecasting and pipeline analysis to support strategic decision-making.
- Identify inefficiencies in the sales process and recommend operational improvements.
- Manage and optimize CRM and system tools (e.g., Salesforce) ensuring accurate data and user adoption.
- Monitor and report on compensation plans, quotas, and performance incentives, leveraging automation to improve accuracy and efficiency.
- Contribute to strategic planning and quarterly business reviews.
- Collaborate with cross-functional teams (e.g., Marketing, Finance, Customer Success) to align on go-to-market initiatives.
Qualifications:
- Experience in Sales Operations, Business Analytics, or related roles.
- Proficiency in CRM platforms (e.g., Salesforce) and BI tools (e.g., Power BI, Tableau).
- Strong command of Excel (e.g., pivot tables, data modeling). Excellent analytical, organizational, and communication skills.
- Ability to manage multiple projects and stakeholders concurrently. Ability to undertake ad hoc analyses and responsibilities as required.
- Commitment to continuous learning and improvement.
- Ability to work effectively in a diverse and inclusive team environment
Work in a Way That Works for You
We promote a healthy work/life balance with numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals. We offer flexible working hours to help you fit everything in and work when you are most productive.
About the Business
RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organizations. With a presence in 25 countries across 42 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX.
Equal Opportunity Employer
RELX is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you need accommodation or adjustment, please let us know by completing our Applicant Request Support Form or contacting .
Does this look good to you?
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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#J-18808-LjbffrSales & Operations Executive
Posted 21 days ago
Job Viewed
Job Description
Join to apply for the Sales & Operations Executive role at ExecutivePlacements.com - The JOB Portal
2 days ago Be among the first 25 applicants
Join to apply for the Sales & Operations Executive role at ExecutivePlacements.com - The JOB Portal
SUMMARY:
Our client, a national medical devices and consumables distribution company, currently seeks your exceptional sales & operations experience for the Gauteng area, focusing on the Government Sector.
Recruiter:
SHARON NUROCK RECRUITMENT CC
Job Ref:
DUR /NA
Date posted:
Monday, July 14, 2025
Location:
Johannesburg, South Africa
SUMMARY:
Our client, a national medical devices and consumables distribution company, currently seeks your exceptional sales & operations experience for the Gauteng area, focusing on the Government Sector.
POSITION INFO:
Minimum Requirements:
- Grade 12.
- Previous Government Sector / Retail Pharmaceutical/Medical sales experience.
- Experience in a Medical background, an advantage.
- Sales drive and goal-orientated.
- Own transport essential.
- Proficient in written and verbal English. Second and third language beneficial.
- Ability to travel.
- Planning and organising.
- Strong communicator.
- Customer service skills.
- Negotiating and listening skills.
- Effective verbal and written communication.
- Ability to manage time effectively.
- Computer proficient.
- Able to work independently.
- Professional outlook and appearance.
- Respectable behaviour.
- High level of self-motivation.
- Honesty and integrity.
- Good analytical and problem-solving skills.
- Results orientated.
- Team player.
- Confident and energetic.
- Call on key customers, selling in accordance to set sales targets.
- Maintain product knowledge and relevant medical terminology.
- Build and maintain excellent customer relations.
- Assess competitor activities.
- Plan and promote the products as given by the company in order to achieve sales targets within the region.
- Train and maintain companyâs products to customers.
- Seniority level Entry level
- Employment type Full-time
- Job function Sales and Business Development
- Industries Advertising Services
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New MarketsSales & Operations Executive
Posted today
Job Viewed
Job Description
- Grade 12.
- Previous Government Sector / Retail Pharmaceutical/Medical sales experience.
- Experience in a Medical background, an advantage.
- Sales drive and goal-orientated.
- Own transport essential.
- Proficient in written and verbal English. Second and third language beneficial.
- Ability to travel.
- Planning and organising.
- Strong communicator.
- Customer service skills.
- Negotiating and listening skills.
- Effective verbal and written communication.
- Ability to manage time effectively.
- Computer proficient.
- Able to work independently.
- Professional outlook and appearance.
- Respectable behaviour.
- High level of self-motivation.
- Honesty and integrity.
- Good analytical and problem-solving skills.
- Results orientated.
- Team player.
- Confident and energetic.
- Call on key customers, selling in accordance to set sales targets.
- Maintain product knowledge and relevant medical terminology.
- Build and maintain excellent customer relations.
- Assess competitor activities.
- Plan and promote the products as given by the company in order to achieve sales targets within the region.
- Train and maintain companyâs products to customers.
Sales Operations Analyst
Posted 27 days ago
Job Viewed
Job Description
LexisNexis Legal & Professional serves customers in over 150 countries with 11,800 employees worldwide. As part of RELX, we provide information-based analytics and decision tools for professional and business customers. We lead in deploying AI and advanced technologies to improve productivity and transform the legal market, using ethical and powerful generative AI solutions tailored to each legal use case
About the role: We are looking for a detail-oriented Sales Operations Analyst to join our Sales Enablement team. This role focuses on optimizing the sales process, driving data-informed strategies, and supporting revenue generation through reporting, analysis, and systems improvement. You will work cross-functionally to provide actionable insights that enhance sales performance.
Key Responsibilities:
+ Analyze and interpret sales data to identify trends, gaps, and opportunities. Develop and maintain dashboards, reports, and performance KPIs to support leadership decisions.
+ Partner with Sales Leaders on forecasting and pipeline analysis to support strategic decision-making.
+ Identify inefficiencies in the sales process and recommend operational improvements.
+ Manage and optimize CRM and system tools (e.g., Salesforce) ensuring accurate data and user adoption.
+ Monitor and report on compensation plans, quotas, and performance incentives, leveraging automation to improve accuracy and efficiency.
+ Contribute to strategic planning and quarterly business reviews.
+ Collaborate with cross-functional teams (e.g., Marketing, Finance, Customer Success) to align on go-to-market initiatives.
Qualifications:
+ Experience in Sales Operations, Business Analytics, or related roles.
+ Proficiency in CRM platforms (e.g., Salesforce) and BI tools (e.g., Power BI, Tableau).
+ Strong command of Excel (e.g., pivot tables, data modeling). Excellent analytical, organizational, and communication skills.
+ Ability to manage multiple projects and stakeholders concurrently. Ability to undertake ad hoc analyses and responsibilities as required.
+ Commitment to continuous learning and improvement.
+ Ability to work effectively in a diverse and inclusive team environment
Work in a Way That Works for You
We promote a healthy work/life balance with numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals. We offer flexible working hours to help you fit everything in and work when you are most productive.
About the Business
RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organizations. With a presence in 25 countries across 42 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX.
Equal Opportunity Employer
RELX is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you need accommodation or adjustment, please let us know by completing our Applicant Request Support Form or contacting .
Does this look good to you?
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Revenue & sales operations manager
Posted today
Job Viewed
Job Description
Revenue & sales operations manager
Posted today
Job Viewed
Job Description
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Business Development Director/Business Development Manager
Posted 5 days ago
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Job Description
Business Development Director/Business Development Manager
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com
About our Team
Are you looking to join an industry-leading sales organisation? Our sales team is dedicated to partnering with organisations to address and solve complex risk problems. At LexisNexis Risk Solutions, we pride ourselves in providing solutions that directly impact our customers' ability to mitigate and manage risk.
About the Role
We are seeking an accomplished Business Development Director/Business Development Manager to join our team.
In this role, you will be responsible for achieving revenue targets and driving business growth through effective sales strategies, in collaboration with a Field
Business development director/business development manager
Posted today
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Job Description
Business Development Director
Posted 21 days ago
Job Viewed
Job Description
Join to apply for the Business Development Director role at TLC Worldwide
3 days ago Be among the first 25 applicants
Join to apply for the Business Development Director role at TLC Worldwide
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WE ARE HIRING A BUSINESS DEVELOPMENT DIRECTOR
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