18 Quality Director jobs in Durban

We are hiring!

At Sappi, we are a leading global provider with a reputation for delivering high-quality sustainable Woodfibre products and solutions for the global markets. We lead through our values centred around safety, integrity, courage, making smart decisions which we execute with speed. We are seeking unique people who believe in fostering a diverse and inclusive and safe environment.

We’re on the lookout for an experienced Senior Quality Control System Engineer to oversee and maintain the Quality Control Systems (QCS), Headbox Control Systems, Calendar Control Systems, CD and MD Control Systems for Sappi Mills in compliance with engineering standards whilst implementing best practices, optimize processes, and benchmark against international operations for continuous improvement.

As a Senior Quality Control System Engineer , you will be responsible to:

• Develop QCS maintenance best practice systems, schedules, resource allocation, and budgets to meet production and QCS performance targets, aligning with the regional maintenance strategy and international standards.
• Provide input into determining production targets, including shrinkage, standard deviation, and final product quality, benchmarking against international practices for competitiveness.

• Maintain effective communication of Data and BUS Links between QCS, Distributive Control Systems (DCS), and Programmable Logical Systems (PLC) based on international standards.

• Prioritize and motivate capital expenditure projects for new equipment, technology, or upgrades, ensuring alignment with international best practices.
• Review the performance of all control loops and make improvements as necessary, benchmarking against international benchmarks on a continuous basis
• Maintain a safe working environment for the QCS Engineering team, adhering to the Sappi SHEQ system and international safety standards.
• Monitor compliance with ISO Standards, benchmarking against global quality standards for continuous improvement.
• Coordinate QCS duties and standby duties on all Sappi sites, prioritizing based on the nature of the breakdown and benchmarking against international response times.
• Manage QCS Department T&A, incorporating best practices for efficient workforce management

What are we looking for?

• Recognized Engineering Degree or Diploma (NQF7) e.g., BSc/B Tech/NHD Elect Eng. (LC).
• Minimum 10 years’ experience with Quality Control System Engineering and at least 5 years supervisory experience
• DCS, PLC, and IT experience essential.
• Minimum 10 yearsexperience within Pulp and Paper industry
• Extensive knowledge of Network Platform software and hardware, Smart Platform software and hardware

What’s in it for you?

• Opportunity to work within a global organisation that continues to thrive in a rapidly changing world even after 80 years of existence
• learning and development programmes to fast-track your career within Sappi
• Opportunities to travel (dependent on upon the role)
• Market leading leave benefits
• Employee wellbeing benefits

The primary purpose of this role is to ensure accurate and timely quality checks are conducted, ensuring that stock leaving the factory is in exceptional condition.

Grade 8-10

Quality Control (Q.C) qualification

5 - 10 years in a senior quality control role

Experience in setting up and managing full QC processes, including building structures at:

Factory

ABUs (Area Business Units)

Aligning with customer QC processes

Experience in setting up and managing QC labs (e.g., Loskop & Pinetown)

Proven experience in building QC reporting structures

Experience in managing QC teams

Compliance and audit experience, working closely with Purchasing, Planning, and Brand Managers

Ensure that the quality of finished products aligns with specified standards.

Perform inspections by confirming specifications, conducting visual and measurement tests to identify imperfections (e.g., cuts, scratches, missing pieces, crooked seams).

Reject and return unacceptable materials.

Record received work in the "A" book.

Conduct quality assurance on the production line.

Document inspection results by completing reports and summarizing re-work based on checks.

Discuss inspection outcomes with the Supervisor.

Follow quality control processes and procedures to evaluate products effectively.

Adhere to corporate standards and procedures when handling inventory.

Ensure compliance with company policies and procedures.

Follow all relevant legislation and regulations.

Comply with health and safety policies, including the use of safety equipment as required.

Follow the emergency evacuation plan and adhere to designated assembly points.

Effective quality control processes in place.

Consistency in product quality according to specifications.

Compliance with corporate, legislative, and health and safety standards.

Well-structured QC reporting and management.

Smooth coordination between QC teams and other departments.

This role requires a proactive, detail-oriented professional with strong leadership abilities and a commitment to maintaining high-quality standards.

Note: This role is for one of our clients and is advertised as Quality Coordinator on the site. While we do track apply clicks, you'll need to complete the quick steps on Crayon for your application to be considered.

• Support workshop staff on quality issues and communicate updates across departments
• Manage Non-Conformance queries and investigations
• Liaise with customers and suppliers to resolve quality matters
• Oversee outsourced inspections including Dye Pen, MPI, X-Ray, AIA, and Pressure Testing
• Prepare Quality Control plans and manage the ISIR process
• Conduct internal and supplier audits
• Maintain quality records for traceability and ensure QA processes are adhered to
• Measure products using various instruments and manage inspection equipment calibration
• Provide training on quality control and enforce SOPs
• Perform root cause analysis and implement corrective actions
• Review job requirements and plan inspections/testing
• Lead quality projects and continuous improvement initiatives
• Ensure productivity targets are met and adherence to company policies

• Grade 12
• Minimum 7 years’ experience in a quality/welding environment
• At least 5 years conducting measurements on welded/fabricated products
• 3+ years in a supervisory/management role
• Ability to read mechanical drawings and understand metals & metrology principles
• Knowledge of ISO 9001 & ISO 3834 practices
• Excellent communication, analytical, and problem-solving skills
• Strong leadership, planning, and organisational abilities
• Proficiency in Microsoft Office; MS Projects
• Tertiary qualification in quality assurance/management or welding
• ISO 9001 Quality Management and internal auditing training

• Entry level

• Full-time

• Quality Assurance, Administrative, and Customer Service

• Manufacturing, Engineering Services, and Fabricated Metal Products

Durban, KwaZulu-Natal, South Africa

Job Description

Reporting Skill, Strategic Thinking, and Communication Skill.

• Ability to identify critical quality risks and to communicate them effectively
• Provide quality support for the Product team, ensuring high quality releases
• Maintain all current product operations online by identifying shortfalls and introducing new solutions
• Defining appropriate measures to ensure product quality
• Analyzing and monitoring the performance of products
• Developing and initiating solutions in the form of business request documents and reporting for online developments and bugs
• Reviewing and approving test results
• Developing and tracking test metrics
• Ability to create and execute test cases for software in development
• Strong attention to detail, analytical skills, and problem-solving aptitude
• Identifying new innovations and assessment of Competitors products
• Ensure enhancement of products and improving the functionality for the end users of these applications
• Competitor analysis reporting
• Project lead product testing before releasing to live environment
• Ability to work under pressure
• Identifying and eliminating the factors within the platforms that may pose a risk to the business
• New business ideas and improving current business work practices
• Involvement in making user manuals for system applications
• Any other ad hoc duties that might be required

• Matric
• Degree/Diploma
• Valid driver’s license and own vehicle
• Experience in Quality Assurance Testing (Advantageous)
• Betting knowledge (Advantageous)

Talksure has a fantastic opportunity for Quality Assurance Agents. Do you have the below experience and are you looking for a career in a well-renowned FSP? Then Yes, TALKSURE is the place to be.

DUTIES AND RESPONSIBILITIES

1. Create scorecards providing accurate feedback
2. Listening to and assessing calls
3. Provide accurate feedback
4. Report on any trends or patterns that may be occurring
5. Filter information regarding non-compliance to QA Team Leader
6. Document and maintain scorecard on all assessments conducted
7. Ensure that you meet quantity and quality of calls listened to
8. Random call audits when required

MINIMUM QUALIFICATIONS AND EXPERIENCES

1. Grade 12 – which must be presented at interview stage
2. Must have at least 1 Year Quality Assurance (QA) experience within a contact centre
3. Computer literate – excel skills

CHARACTERISTICS OF THE REQUIRED CANDIDATE

1. Strong administration skills and high attention to detail
2. Ability to communicate on all levels
3. Proactive, punctual, and reliable
4. Well-presented and well-spoken
5. Works effectively within a variety of situations
6. Planning and organisational skills
7. Understands the importance of confidentiality
8. Ability to provide concise, well-written feedback
9. Excellent listening skills
10. Deadline oriented and ability to work well under pressure

Salary: Market related

NB: Thank you for choosing Talksure as your employer of choice. Please note that if you do not hear from us within 14 working days after the closing date of the advert, please regard your application as unsuccessful. We wish you well in your future endeavors.

• Manage Various Audits: System, Process, Supplier audits.
• Third Party & Customer Audits: Preparing for and managing audits conducted by customers or third-party certification bodies.
• Customer and IATF 16949 / VDA 6.3 Self-assessments.
• Manage the site laboratory and its functions.
• Customer Database & Customer-Specific Requirements (CSRs). Managing customer expectations, compliance with CSRs, and tracking customer quality performance metrics (PPM, etc.).
• Develop, maintain and publicise quality records and statistics and ensure that continuous improvement activities are undertaken to focus and improve on negative quality trends or developments.
• Requalification of Products Including Raw Materials. Periodic revalidation of products and raw materials to ensure continued compliance with specifications.
• Assess, respond and ensure effective close out of all Non-Conformances, Corrective Action Plans & Reports and Audit Report Findings.
• Analyse field / customer complaints / trends to establish meaningful preventative and corrective actions to ensure continuous improvement
• Develop and implement functional value-added quality / product training
• Support & Assist site Management with Continuous Improvement Processes, Projects, and trends.
• Timing & Validation plans for product testing and projects.
• Manage Containment activities, Process Deviations and Product Concessions.
• Support with PFMEA / CP requirements.
• Management of PPAP requirements for external customers and suppliers.
• Work closely with suppliers to address quality issues, implement corrective actions, and drive continuous improvement initiatives.

• Bachelors degree in engineering or related field; certification in quality management is a plus.
• Minimum 5 years proven experience in quality engineering or quality management roles within the automotive industry or Minimum 5years in manufacturing industry

• Strong understanding of quality management systems, standards (e.g., ISO/TS 16949, 9001 & 14001), and regulatory requirements applicable to automotive manufacturing.
• Proficiency in quality tools and methodologies such as APQP, PPAP, FMEA, Control Plans, and Statistical Process Control (SPC).
• Excellent analytical and problem-solving skills, with the ability to analyze data, identify root causes, and implement effective corrective actions.
• Strong leadership and interpersonal skills, with the ability to lead and motivate teams to achieve quality objectives and drive continuous improvement.
• Proficiency in relevant software applications (e.g., MS Office, statistical analysis software) and quality management systems (e.g., ERP, QMS).
• High Attention to detail.
• Ability to work independently and collaboratively in a fast-paced manufacturing environment.
• Deadline Driven

An excellent opportunity awaits an individual with the right aura to assist the Quality Assurance team in maintaining Quality and Food Safety Standards throughout the company's Label and Flexible divisions.

If you possess logical, on-your feet thinking, out of the box ideas and pleasant communication skills then there is great possibility for growth.

Must have good people skills and be able to work in a manufacturing / production environment and have the ability to grasp basic technical information.

Candidate should be fit, as we have multiple production sites that require daily oversight in line with Quality and Food Safety Standards.

Candidate would be responsible for supporting the Quality Assurance Manager in maintaining compliance in Safety, Health and Environmental aspects and offer administrative support to the Quality Assurance Manager in support of the daily running of a Global Food Safety accreditation.

Kindly read job specification thoroughly and only reply should you meet criteria. Your application would not be considered otherwise.

CV's must be emailed to Should you not receive feedback from us within 10 working days of application kindly consider your application as unsuccessful.

Emails only, and no telephone calls please.

Kindly respond with reference in Email Subject line: QAA001 / Quality Assurance Administrator

Job Types: Full-time, Temp to perm

Work Location: In person

Must have:

· At least 3 years of experience in the plastic industry.

· Health and safety experience.

· ISO maintenance experience.

· Deep knowledge of quality assurance terminology, methods, and tools.

· Superb computer skills, including database management.

· Excellent analytical, problem-solving, and decision-making skills.

· Proficiency in best practices for testing, version control, and defect management.

· Work experience in a position that requires similar skills.

Duties include:

· To ensure that products and procedures adhere to the company's quality standards and regulations.

· Performing routine inspections and quality tests on products to ensure safety and quality standards are met.

· Documenting inspection outcomes and maintaining historical records of quality assurance activities.

· Assisting in the development and implementation of quality assurance policies and procedures.

· Establishing product specifications and quality attributes, measuring production, and determining operational and performance qualification.

· Quality and inspection reporting as per ISO requirements.

Job Types: Full-time, Permanent

Work Location: In person