58 Program Management jobs in Johannesburg

Optasia is a fully-integrated B2B2X financial technology platform covering scoring, financial decisioning, disbursement & collection. We provide a versatile AI Platform powering financial inclusion, delivering responsible financing decision-making and driving a superior business model & strong customer experience.

Since the company's inception over a decade ago, we have grown to become a global leader in the Fintech industry, constantly expanding and adding new solutions, offerings, and untapped monetization opportunities for our partners and clients.

As a member of the Project Delivery team at Optasia, your primary responsibility is to deliver multiple simultaneous client-facing VAS projects within the telecommunication industry. The role reports to the Project Delivery Director.

1. Take full ownership of project delivery, including requirements gathering & design, technical delivery, quality assurance, and go-to-market activities.
2. Ensure all projects are delivered on time, within scope, and within budget.
3. Assist the product management team in developing service descriptions and project scope.
4. Create and maintain detailed project plans in line with company standards.
5. Proactively manage risks to identify and mitigate issues early.
6. Report progress clearly and accurately to all stakeholders throughout the project lifecycle.
7. Enforce company processes and best practices during project execution.
8. Manage and support multiple internal and external departments during project lifecycle.
9. Gather, manage, and communicate technical requirements and solutions to stakeholders.
10. Participate actively in the project acceptance phase.
11. Build and maintain strong relationships with key stakeholders.
12. Mentor and contribute to the development of the project delivery team.

1. At least 5 years of project management experience in telecommunications & IT sectors.
2. Bachelor’s or Master’s Degree in Engineering, IT, Telecommunications, or related field.
3. Project management certification such as PMP, Prince2 Practitioner, or PM2.
4. Additional certifications like IPMA, MSP, Six-Sigma, ITIL, or Agile are advantageous.
5. Proven track record in delivering complex projects with MNOs.
6. Experience with Telecom VAS system integration, including Charging & Billing, Mediation, SMS, USSD, IVR, GGSN / SGSN.
7. Knowledge of CRM and Revenue Assurance.
8. Good understanding of telecommunication networks.
9. Experience in go-to-market activities.
10. Willingness to travel up to 100% during project phases.

1. Strong analytical skills and excellent communication skills.
2. Client-centric, result-oriented, and committed to delivering quality on time.
3. Excellent multitasking, planning, and organizational skills at tactical and strategic levels.
4. Fluent in English; proficiency in French is a plus.

What we offer:

• Competitive remuneration package
• Extra day off on your birthday
• Performance-based bonus scheme
• Comprehensive private healthcare insurance
• All the tech gear you need to work smart

Optasia’s Perks:

• Multicultural working environment
• Unique and promising industry insights
• Continuous training and access to online platforms

1. Drive to Thrive : Fully dedicated to evolving, welcoming challenges and learning opportunities.

2. Customer-First Mindset : Going above and beyond to meet partners’ and clients’ expectations.

3. Bridge the Gap : Sharing knowledge, exchanging information, and valuing opinions.

4. Go-Getter Spirit : Results-oriented, identifying shortcomings, and stepping up to address them.

5. Together we will do it : Supporting each other, respecting different perspectives, and aiming for common goals.

Bayobab City of Johannesburg, Gauteng, South Africa

Bayobab City of Johannesburg, Gauteng, South Africa

Get AI-powered advice on this job and more exclusive features.

At Bayobab, we are Lead with Care, Can-do with Integrity, Collaborate with Agility, Serve with Respect and Act with Inclusion.

Bayobab formerly MTN GlobalConnect is a Pan-African digital wholesale and infrastructure services company founded in 2017, and an operating company in the MTN Group. Bayobab formerly MTN GlobalConnect manages MTN's international and national major wholesale activities, in addition to offering reliable wholesale and infrastructure solutions for fixed connectivity and wholesale mobility solutions that include international mobile services, Voice, SMS, signaling, roaming and interconnect.

Mission/ Core purpose of the Job:

We are seeking an experienced Project Manager to lead the end-to-end delivery of complex subsea cable connectivity and terrestrial fibre infrastructure projects. The role requires deep knowledge of international fibre networks, terrestrial construction, permitting, and stakeholder management across technical, regulatory, and commercial domains.

The successful candidate will be responsible for managing multi-disciplinary teams, vendors, and stakeholders through all phases of the project lifecycle—from feasibility and planning through to implementation, testing, and handover.

Key Performance Areas:

The Manager, Fixed Network Project delivery key responsibilities include:

• Lead the planning, execution, and delivery of subsea cable landing projects and associated terrestrial fibre builds, ensuring alignment with strategic business objectives.
• Manage full project lifecycle activities including scope, budget, schedule, risk, quality, and resource management.
• Develop and maintain detailed project plans, Gantt charts, milestone tracking, and project reporting dashboards.
• Coordinate with internal and external stakeholders, including network engineering, legal, finance, operations, vendors, local authorities, and marine contractors.
• Oversee route survey, permitting, route engineering, and cable installation activities.
• Ensure compliance with all regulatory, environmental, and safety requirements for both subsea and terrestrial works.
• Drive contract and vendor management, including RFPs, negotiations, SLAs, and performance oversight.
• Facilitate stakeholder meetings, provide regular project updates, and manage executive reporting.
• Identify and proactively manage project risks and issues, developing mitigation and contingency strategies.
• Champion continuous improvement, standardisation, and best practices in subsea and fibre infrastructure delivery

Job Requirements:

Education:

• Minimum B.Tech/B.Eng. /B.Sc. Computer Science or similar.
• PMP, PRINCE2, or equivalent Project Management certification will be an advantage.

Experience:

• 5+ years of project management experience, with at least 3 years in subsea or terrestrial fibre optic cable infrastructure.
• Demonstrated success managing large, complex, and multi-stakeholder projects.
• Deep understanding of fibre network architecture, route acquisition, ROW, permitting, and construction logistics.
• Experience in cross-border projects, particularly in jurisdictions with complex regulatory frameworks.

Skills:

• Strong leadership, communication, and stakeholder engagement skills.
• Excellent organizational, analytical, and problem-solving abilities.
• Proficiency with project management tools (MS Project, Primavera, Jira, etc.).
• Financial acumen for budgeting, forecasting, and cost control.
• Ability to work under pressure and manage competing priorities in dynamic environments.
• Familiarity with terrestrial telecom deployments in urban and rural settings.
• Multilingual abilities or experience in international project delivery.

In a typical fibre network infrastructure project – whether terrestrial or subsea - the stakeholders span technical, regulatory, commercial, and operational domains. Below is a breakdown of the key internal and external stakeholders :

Key internal stakeholders:

• Network Engineering and Planning Team
• Operations and Maintenance Teams
• Legal and Regulatory Affairs
• Finance / Procurement
• IT / Systems Integration Team
• Sales and Commercial Teams

Key external stakeholders:

• Construction and Civil Engineering Contactors
• Equipment Vendors and Suppliers
• Government and Municipal Authorities
• Regulatory Bodies / Telecoms Regulators
• Landowners and Landlords
• Utility Companies / Infrastructure Providers
• Marina Survey and Cable Installation Companies (for subsea projects)
• Customers
• Community Representatives / Environmental Groups

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Project Management
• Industries Telecommunications

Referrals increase your chances of interviewing at Bayobab by 2x

Get notified about new Network Project Manager jobs in City of Johannesburg, Gauteng, South Africa .

Johannesburg, Gauteng, South Africa 1 week ago

City of Johannesburg, Gauteng, South Africa 4 weeks ago

City of Johannesburg, Gauteng, South Africa 2 days ago

Midrand, Gauteng, South Africa 7 hours ago

Johannesburg, Gauteng, South Africa 4 days ago

Sandton, Gauteng, South Africa 2 weeks ago

Johannesburg, Gauteng, South Africa 2 days ago

Johannesburg, Gauteng, South Africa 1 day ago

Sandton, Gauteng, South Africa 1 year ago

Sandton, Gauteng, South Africa 1 year ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Do you want to make a bigger and more significant impact? Are you looking to take on more responsibility, and help us deliver better service and solutions to our clients?

The Senior Manager role might be your next big challenge and a step up for your career.

We are looking for a Senior Manager: Client Relations and Project Delivery to join our team in Cape Town. The role implies being responsible for delivering innovative software solutions to our financial services clients.

1. Main focus:
2. Project & solution delivery - project management, driving priorities, managing constraints, open & efficient communication channels, quality focus
3. Client engagement & relations - building out true long-standing relationships based on trust and quality service
4. Team lead and people management - mentoring people, one-on-one’s, career discussions - challenging and developing our people
5. Business development - always looking to improve service & expand our offering to new business areas - exploring new business and tech themes
6. Technical lead and expert - growing and leading from an expert tech base - and tapping tech resources in our environment
7. Business insight - utilize and grow subject matter knowledge of our client’s business - providing better business solutions and consulting

We are looking for individuals who we can build a genuine relationship with, based on integrity and trust. People with a focus on Quality and Innovation, who display Enthusiasm and Commitment.

1. B.Sc, B.Eng or B.Com degree with IT related subjects as majors.
2. From one of the following universities: UCT, Stellenbosch, Wits, Pretoria, North West (Potchefstroom campus), Free State, KZN, Nelson Mandela, Johannesburg
3. With above average results. Guideline is 60% average at university.
4. Matric results – above average for Mathematics
5. Excellent communication skills - interpersonal, written and public speaking
6. Strong and proven organizational skills
7. Excellent analytical and problem-solving skills with a strong automation mindset
8. Critical thinker with quality focus

Desired Experience

1. At least 5 years’ worth of professional experience
2. Have a strong technical background with experience in software engineering and project management leadership
3. Significant experience leading projects from engagement through implementation and covering the full project lifecycle
4. Implementing scalable solutions and building enterprise-wide systems
5. Implementing and working with solutions for; system integration, middleware, automation, data migration, application interface, workflow & business process management
6. Technical delivery experience through scoping, design, configuration, system testing, deployment & ongoing refactoring
7. Business analysis, system analysis and requirements facilitation aspects of projects
8. Hands-on experience with application support
9. Knowledge of professional software engineering practices, including coding standards, code reviews, source control management, build processes and testing
10. Experience in different delivery methodologies with agile leadership desirable
11. Leading and mentoring other team members such as software engineers and analysts
12. A proven track record of success in project delivery, preferably working in a regulated Financial Services environment
13. Knowledge and experience of Financial Services business processes and functions. Preferably finance and operational processes such as money management, accounting, payments & collections, order management, reconciliation, data integrity control, system and data migration
14. Key coordinator and liaison with clients, business stakeholders, subject matter experts, project coordinators and delivery teams
15. Ability to understand systems from all levels: from the “big picture” enterprise-level view to the detailed level technical view

The Service Delivery Project Manager oversees strategic partner accounts, ensuring effective communication and the successful execution of critical initiatives. This role focuses on optimizing network performance, upholding service standards, and strengthening infrastructure reliability. Responsibilities include managing maintenance processes, contractor partnerships, and cost efficiencies while ensuring precise data reporting and adherence to service agreements. The individual will also devise and execute strategies to reduce mean time to repair, improve backup power systems, and support the national maintenance framework for sustained network dependability.

• Conduct weekly touch-base meetings with stakeholders.
• Clearly communicate progress on monthly and quarterly initiatives to internal and external parties.
• Forecast and monitor key account metrics to drive performance.
• Analyze customer usage patterns of products.
• Collaborate with the Sales team to onboard and integrate existing maintenance clients while nurturing ongoing client relationships.

• Ensure network availability exceeds 92% and maintain a 96% SLA in both public and private domains.
• Oversee accuracy of SLA ticket tagging and typing for month-end calculations.
• Manage and ensure precision in network monitoring and maintenance reporting systems.
• Establish and enforce service level agreements with maintenance providers.
• Develop and implement maintenance procedures for public and private spaces, including new technologies.
• Upgrade and standardize infrastructure (e.g., transitioning from LTE to Fibre or stabilizing electrical connections) to enhance network reliability.
• Lead teams to reduce mean time to repair for tickets.
• Maintain strong relationships with contractors and service providers.
• Handle maintenance contractor billing, invoicing, and repair cost management.
• Analyze top outage tickets to minimize recurrence.
• Contribute to the development of the National Maintenance Strategy.

• Ensure QuickBase data accurately reflects field equipment.
• Supervise the Quality Assurance team to maintain infrastructure (new and existing) to high standards and specifications.

• Oversee backup power installations.
• Identify and address poles with failing backup power.
• Manage stock tracking and updates in QuickBase.
• Enhance backup power solutions for improved reliability.
• Ensure all power management units report accurately with reliable data.

• Bachelors degree in Project Management or a related field preferred; PMP or equivalent certification is an advantage.
• Over 5 years of experience as a Project Manager in a relevant industry.

• Proficient in project management software and tools; experience with QuickBase is a plus.
• Strong leadership, communication, and interpersonal abilities.
• Adept at managing multiple priorities in a dynamic, fast-paced setting.
• Skilled in problem-solving and decision-making.

Cost Management Effective Communication Service Providers Calculations Service Delivery Typing Assurance Partnerships Invoicing Decision-Making Account Management Metrics Reliability Quality Assurance Infrastructure Availability Contractors Specifications Strategy Software Maintenance Project Management Leadership Sales Communication Management

MAIN PURPOSE OF THE ROLE:

To provide administrative support, assist with the coordination and management of Customer Experience projects, and drive the execution of projects across all key work streams.

MINIMUM EDUCATION AND EXPERIENCE:

• Diploma in Project Management
• Grade 12
• 3 years of working experience in a Collections environment

ROLE RESPONSIBILITIES:

Administration

• Gather required information and prepare business requirement documents for various requests.
• Interpret information related to projects, conduct basic research, collate data, and format it appropriately.
• Obtain quotes from suppliers, compare them, and seek authorization.
• Prepare project plans outlining requirements and involvement of key stakeholders.
• Follow up regularly on projects in the Call Centre and report progress.
• Arrange appointments, organize meetings (including logistics), take minutes, distribute information, and maintain records.
• Assist in organizing meetings and events, manage invitations, find venues, set up functions, and send relevant information.

Customer Relations

• Create and maintain productive relationships with internal teams and clients by providing support.
• Keep clients informed about project progress through written communication, phone calls, or face-to-face meetings.
• Build a positive image by exceeding client expectations.
• Maintain professionalism and treat internal customers fairly.

Document and Information Management

• File all incoming and outgoing documents in a manageable and retrievable system.
• Retain all records confidentially.
• Submit expense claims promptly with supporting vouchers.
• Provide content updates to the Collections Call Centre, Learning and Development, and Senior Operational Managers.

Office Management

• Order stationery as needed.
• Ensure all office equipment is operational and report issues promptly.
• Maintain an up-to-date list of contact numbers.
• Monitor policies and reports as required.
• Assist in maintaining the department's central library of reports and projects.
• Capture and update departmental information.
• Assist with printing, binding, and distributing documents.

• Assist in the development of project execution plans, schedules, and budgets.
• Coordinate pre-construction activities including site assessments, permit applications, and contractor onboarding.
• Maintain project documentation including meeting minutes, schedules, and progress reports.
  
  

• Act as a liaison between internal teams (e.g., Operations, Technical Standards, Finance) and external team members (e.g., contractors, consultants, local authorities).
• Facilitate regular project meetings and ensure timely communication of updates, risks, and changes.
  
  

• Monitor site progress and ensure alignment with project milestones and safety protocols.
• Support the Construction Manager in managing contractor performance and resolving on-site issues.
• Track and process change orders, RFIs, and contractor submittals.
  
  

• Track project expenditures and assist in cost forecasting and reporting.
• Identify potential delays or cost overruns and escalate to the Construction Manager with recommended actions.
  
  

• Ensure all construction activities comply with company standards, local regulations, and HSSE requirements.
• Support audits, inspections, and quality assurance processes.
  
  

• Strong organizational and time management skills.
• Excellent written and verbal communication.
• Proficiency in MS Project, Excel, and document control systems.
• Working knowledge of construction drawings, contracts, and regulatory requirements.
• Ability to lead multiple priorities in a fast-paced environment.
  
  

• Diploma, Degree or equivalent experience in Construction Management, Civil Engineering, or related field.
  
  

• 4 years' experience in construction or project coordination (retail or fuel station environment advantageous)
• Understanding of construction project lifecycles and retail fit-out timelines
• Familiarity with health & safety, and environmental compliance processes
  
  

The Department of Transport appointed Taxi Recapitalisation South Africa to create and execute
commercial solutions that will enhance the financial sustainability of the minibus taxi industry.

We are looking for a Project Specific Coordinator to provide support to the PMO and its project portfolio. This function is specific to working closely with Project Managers to manage the coordination and efficient delivery of assigned project activities within the agreed deadlines and with limited supervision. The coordination activities will include the use and management of key resources. The incumbent is expected to travel as and when required. The role reports to the Project Manager .

• Coordinate and execute assigned project activities in accordance with the implementation plan for all project activities
• Ensure timely allocation and effective utilisation of project resources, and information to ensure alignment with project deliverables
• Coordination of project meetings, prepare Agendas, record Attendance as well as meeting Minutes
• Prepare project presentations as and when required
• Serving as a liaison between the project team & stakeholders ensuring full and complete communication throughout the project
• Track project activity progress and budgets/expenses, prepare and distribute project activity reports
• Develop corrective measures when project activities and tasks fall behind schedule
• Monitor project risks and escalate to the project manager
• Maintaining an awareness of potential interdependencies with other projects and their impact
• Information management – ensure that all project data and information including documentation, digital, audio, and other media are added to the PMO central repository
• Perform Project ad-hoc functions as required from time-time by the PMO Head
• Diploma in Project Management, Business Administration or equivalent
• 3-5 years’ experience in project coordination or a similar role
• Experience in the public transport sector would be advantageous
• Experience with project management software tools would be advantageous
• Multilingualism in South African languages

If you possess the above qualification, experience and qualities, take the next step today to launch your new career!

Should you not receive a response from us within 14 days, please consider your application unsuccessful.

Closing Date: 14 August2025

Advert Reference No: PC-25

Remuneration: The remuneration will be based on skills and experience.

By submitting any Personal Information to TRSA in any form you acknowledge that such conduct constitutes areasonable unconditional, specific, and voluntary consent to the processing and storing of such PersonalInformation by our company and/or our clients and/or verification information suppliers. You voluntarily consentthat for the purposes of potentially gaining future employment opportunities, through background screening whichmay include but will not be limited to criminal, fraud, ITC, and employment reference checks may be conducted.Should you have not been contacted within 14 days, please consider your application unsuccessful. You have theright to “Opt-Out” of electronic communications from us at any time and you also have the right to request us todelete your personal information by contacting us.

Santam Segment Solutions is seeking a Project Coordinator to join their team. This position is based in Sandton, Johannesburg.

Finance Support Functions:

• Assist in coordinating, compiling and communicating various activities relating to Budgeting activities.
• Assist in coordinating, compiling and communicating various activities relating to Forecasting activities.
• Monthly checking and reconciliations in relation to BUSINESS UNIT Line of Business reporting.
• Investigating variances and dealing with queries.
• Tracking and reporting on Expense variances.
• Involvement in tracking and remediating issues relating to Credit Control functions impacting Age Analysis and Cancellation Reserve.
• All of the above will require building and maintaining close relationships and collaboration with our Santam Broker Solutions Finance colleagues.

Project Support Functions:

• Project management (accurate budgeting, actuals tracking, forecast projections, monitoring and control of expenses, invoicing, journals, general ledger queries and payments).
• Create and maintain comprehensive documentation, including project plans, task lists, progress reports, and meeting minutes.
• Create various dashboards and presentations.
• Assist the team in planning, organising, and executing project activities, ensuring adherence to project timelines, objectives, and scope.
• Understand and champion the strategic and holistic needs of the business unit.
• Assist with Change Management requirements and activities as needed.
• Schedule and organise meetings and workshops.
• All of the above will require building and maintaining relationships with our Business Change colleagues.

Other Operational Responsibilities:

• Produce and distribute routine and ad-hoc reports to internal and external stakeholders.
• Assist with any Regulatory, Risk or Governance activities that fall within the Ops Team’s area of responsibility (e.g., incident logging and tracking, preparing stats for COB reporting, Business Continuity Plans, activities supporting Internal and External audits, Due Diligence requirements and processes).
• Participate/assist with Data Audits.
• Support with creation of process flows and SOP’s (Standard Operating Procedures).
• Assist with any activities relating to VOX (Voice of Experience) surveys.
• Update business unit operational directives.

General Administration:

• Arrange and/or attend meetings (internal and/or external) as and when required.
• Attend to daily administrative routine tasks in accordance with organisational standards, processes and procedures.
• Attend to the production of general correspondence if and when necessary.
• Managing set-up and maintenance of MS Teams Groups and Channels.

• Bachelor’s degree (or equivalent)
• 3 - 5 years experience in the Insurance Industry
• Ability to engage at Senior Management level
• Excellent MS Excel knowledge and Experience (Advanced Level)
• PowerPoint knowledge and experience (Advanced Level)

• Strong analytical skills and logical reasoning
• Strong attention to detail
• Strong client service orientation
• Ability to work under pressure
• Deadline driven
• Planning and organising
• Learning and researching
• Applying expertise and technology
• Problem-solving skills
• Self-Confidence & Assertiveness
• Pro-active approach
• Producing innovative solutions
• Adapting to changing environment
• Excellent Communication/interpersonal skills
• Adhering to principles and values
• Working well in diverse environment
• Delivering results and managing customer expectations
• A commitment to maintaining confidentiality and professionalism.

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.

Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.

At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.