57 Project Delivery jobs in South Africa
Project Delivery Engineer
Posted today
Job Viewed
Job Description
Company Description
Why Babble?
Babble is a Customer Experience-led growth business. As the ultimate Trusted Advisor for cloud-based technologies, we specialize in empowering businesses with the best solutions from the world's leading providers.
We are specialists in:
- Microsoft Modern Work
- Cybersecurity
- Contact Centre Technology
- Mobile Solutions
- Communications & Connectivity
With nearly 15,000 customers, we're just scratching the surface of our potential. Many of our clients currently benefit from one or two of our technologies, presenting an incredible opportunity to introduce them to our full suite of market-leading solutions.
Join us on this exciting journey and let's achieve greatness together
About Us | Leading UK Cloud Solutions Provider | Babble
Job Description
Join Our Dynamic Team as a Project Delivery Engineer
Are you passionate about technology? Do you thrive in a fast-paced, innovative environment? At Babble, we're on a mission to to be our customer's most trusted advisor for cloud-based technologies. We're looking for passionate and talented individuals to join our dynamic team. If so, we have the perfect opportunity for you
What will you be doing?
Working within the Solution Delivery team, implementing customer projects, ranging from Office 365, Azure and network migrations to Mimecastsetups. Working with cutting edge technology, providing best in breed solutions, and supporting implementations from start to finish. You will be responsible for your own workload, having ownership of projects; from scoping, through implementation and go live, ensuring delivery to agreed timelines and to a high-quality standard. Part of the role involves working alongside consultants and solution architects to perform user/device migrations and end-user project support amongst others.
Accountabilities and Deliverables:
- Joining the projects team working technically on deployments and migrations
- End-user and device migrations/project support.
- The role will involve delivery of projects start to finish, and liaising with the customer
- Strong communication and time management skills are therefore required in addition to the technical experience
- Scoping of technical project requirements and creation of project related documentation such as SoW's, and technical handover documents
- Handing over to support teams for BAU
- Updating of project statuses in internal project management system
- Provide exceptional service - you will conduct yourself in a helpful and proactive manner ensuring clients concerns are listened to and addressed accordingly
Core Competencies:
- Prioritise multiple responsibilities and deliver on commitments, must be comfortable working in a fast-paced dynamic environment
- Ability to operate with minimal guidance; must be able to exercise sound judgement and decision making in challenging situations
- Solid organizational skills including attention to detail and multi-tasking capabilities
- Ability to work under pressure and respond to tight deadlines
- Ability to use own initiative and work in a methodical manner
- You will be counted on to manage your own workload in a timely and professional manner dealing with all manner of queries
What else looks good for this role:
- Outgoing personality.
- Prepared to take ownership of a task and see it through to the end.
- Vendor knowledge with Sophos, Mimecast and Acronis.
- Microsoft MS-102 (Microsoft 365 Administrator)
- Microsoft AZ-104 (Azure Administrator Associate)
- Microsoft MD-102 (Endpoint Administrator Associate)
Qualifications
- Experience working on projects
- Previous experience working within IT solutions/MSP industry
- 3rd line technical experience or equivalent
- Office365 migrations (Email/SharePoint etc)
- Knowledge of Microsoft Intune, Defender, Entra ID
- Networking (Firewalls, Switches, LAN, VLAN, DNS)
- Windows Server (Active Directory, Group Policy, DNS, Exchange)
Additional Information
Why work for Babble?
- Risk cover; covering Life Cover, Critical Illness Cover, funeral benefits and some Disability benefits
- 22 days holiday Balance PLUS UK Bank Holidays - with increased annual leave based on length of service
- 5% allowance based on basic salary that can be towards Medical Aid.
- UPS provided to assist with load shedding (2-4hrs power for a laptop)
- Babble issued laptop
- Annual Company Celebrations
Home-Working Policy
- Your location will be home based, and you will require stable internet connection.
- It will be your responsibility to have a solution in place to mitigate loadshedding to ensure you are able to work your normal shifts effectively, working from a public space is not deemed a acceptable solution.
- As a home worker we expect you to have a suitable work set up, desk and a chair in a quiet space.
The recruitment journey
We want to fill this role quickly, but we want to get the right person. The recruitment process will consist of a screening call. If you proceed past this then you will have an interview over Teams and possibly a follow up interview and competency testing depending on the role requirements.
Direct Candidates Only
Babble | Leading UK Cloud Solutions Provider
Is this job a match or a miss?
Project Delivery Engineer
Posted today
Job Viewed
Job Description
Babble is a Customer Experience-led growth business. As the ultimate Trusted Advisor for cloud-based technologies, we specialize in empowering businesses with the best solutions from the world's leading providers.
We are specialists in:
- Microsoft Modern Work
- Cybersecurity
- Contact Centre Technology
- Mobile Solutions
- Communications & Connectivity
With nearly 15,000 customers, we're just scratching the surface of our potential. Many of our clients currently benefit from one or two of our technologies, presenting an incredible opportunity to introduce them to our full suite of market-leading solutions.
Join us on this exciting journey and let's achieve greatness together
Join Our Dynamic Team as a Project Delivery Engineer
Are you passionate about technology? Do you thrive in a fast-paced, innovative environment? At Babble, we're on a mission to be our customer's most trusted advisor for cloud-based technologies. We're looking for passionate and talented individuals to join our dynamic team. If so, we have the perfect opportunity for you
What will you be doing?
Working within the Solution Delivery team, implementing customer projects, ranging from Office 365, Azure and network migrations to Mimecast setups. Working with cutting edge technology, providing best in breed solutions, and supporting implementations from start to finish. You will be responsible for your own workload, having ownership of projects; from scoping, through implementation and go live, ensuring delivery to agreed timelines and to a high-quality standard. Part of the role involves working alongside consultants and solution architects to perform user/device migrations and end-user project support amongst others.
Accountabilities and Deliverables:
- Joining the projects team working technically on deployments and migrations
- End-user and device migrations/project support.
- The role will involve delivery of projects start to finish, and liaising with the customer
- Strong communication and time management skills are therefore required in addition to the technical experience
- Scoping of technical project requirements and creation of project related documentation such as SoW's, and technical handover documents
- Handing over to support teams for BAU
- Updating of project statuses in internal project management system
- Provide exceptional service - you will conduct yourself in a helpful and proactive manner ensuring clients concerns are listened to and addressed accordingly
Core Competencies:
- Prioritise multiple responsibilities and deliver on commitments, must be comfortable working in a fast-paced dynamic environment
- Ability to operate with minimal guidance; must be able to exercise sound judgement and decision making in challenging situations
- Solid organizational skills including attention to detail and multi-tasking capabilities
- Ability to work under pressure and respond to tight deadlines
- Ability to use own initiative and work in a methodical manner
- You will be counted on to manage your own workload in a timely and professional manner dealing with all manner of queries
What else looks good for this role:
- Outgoing personality.
- Prepared to take ownership of a task and see it through to the end.
- Vendor knowledge with Sophos, Mimecast and Acronis.
- Microsoft MS Microsoft 365 Administrator)
- Microsoft AZ Azure Administrator Associate)
- Microsoft MD Endpoint Administrator Associate)
Qualifications
- Experience working on projects
- Previous experience working within IT solutions/MSP industry
- 3rd line technical experience or equivalent
- Office365 migrations (Email/SharePoint etc)
- Knowledge of Microsoft Intune, Defender, Entra ID
- Networking (Firewalls, Switches, LAN, VLAN, DNS)
- Windows Server (Active Directory, Group Policy, DNS, Exchange)
Why work for Babble?
- Risk cover; covering Life Cover, Critical Illness Cover, funeral benefits and some Disability benefits
- 22 days during probation and will increase to 25 days upon passing probation (plus standard UK public holidays).
- 5% allowance based on basic salary that can be towards Medical Aid.
- UPS provided to assist with load shedding (2-4hrs power for a laptop)
- Babble issued laptop
- Annual Company Celebrations
Home-Working Policy
- Your location will be home based, and you will require stable internet connection.
- It will be your responsibility to have a solution in place to mitigate loadshedding to ensure you are able to work your normal shifts effectively, working from a public space is not deemed an acceptable solution.
- As a home worker we expect you to have a suitable work set up, desk and a chair in a quiet space.
The recruitment journey
We want to fill this role quickly, but we want to get the right person. The recruitment process will consist of a screening call. If you proceed past this then you will have an interview over Teams and possibly a follow up interview and competency testing depending on the role requirements.
Apply on our careers page below:
Babble Cloud Project Delivery Engineer | SmartRecruiters
Is this job a match or a miss?
Project Delivery Manager, Fintech
Posted today
Job Viewed
Job Description
Optasia
is a fully-integrated B2B2X financial technology platform covering scoring, financial decisioning, disbursement & collection. We provide a versatile AI Platform powering financial inclusion, delivering responsible financing decision-making and driving a superior business model & strong customer experience.
Since company's inception, over a decade ago, we have grown to become a global leader in the Fintech fields, constantly expanding and adding new solutions, offerings, and untapped monetization opportunities for all our partners and clients
.
As member of the
Project Delivery
team in
Optasia
, your primary objective is to be responsible for the delivery of multiple simultaneous clients facing VAS projects within the telecommunication industry. The role is reporting to Project Delivery Director.
What You Will Be Doing
- Take full ownership of the project delivery. This includes requirements gathering & design, technical delivery, quality assurance and go to market activities.
- Ensure that all projects are delivered on-time, within scope and budget.
- Assist product management team in developing service description and project scope.
- Create and maintain a high level and detailed level project plan in line with company standards.
- Perform pro-active risk management, to identify and remediate risks in an early stage.
- Clear and accurate reporting to all stakeholders throughout the project, reporting progress against the project plan.
- Ensure company processes and best practices are enforced during the execution of your project.
- Manage and support multiple internal and external departments during project lifecycle.
- Collect, manage and communicate to all stakeholders any technical requirements and solution specifics
- Actively participate in the project acceptance phase
- Build and maintain strong relationships with key internal and external stakeholders
- Mentoring and participating in the development of the project delivery team
What You Will Bring
- At least 5 years' experience in Project Management in the telecommunications & IT sectors.
- Bachelor's or Master's Degree in Engineering, Information Technology, Telecommunications or any related course
- Project management certification required. (PMP, Prince2 Practitioner, PM2)
- IPMA, MSP, Six-Sigma, ITIL practitioner, or agile certification are a big advantage.
- Proven track record in delivery of complex projects with MNOs.
- Telecom VAS system integration experience required.
- Charging & Billing, Mediation, SMS, USSD, IVR, GGSN/SGSN
- CRM, Revenue Assurance
- Good understanding of telecommunication networks
- Experience in go to market activities
- Willingness to travel up to 100% during project implementation phases
Your key attributes
- Very strong analytical skills and excellent command in both written and verbal communication
- Attitude to deliver with quality on time. Client-centric and result-oriented individual
- Possesses multi-tasking, planning and organizational skills on tactical and strategic levels
- Fluent in English
- Fluent in French will considered as plus
Why you should apply
What We Offer
Competitive remuneration package
Extra day off on your birthday
Performance-based bonus scheme
Comprehensive private healthcare insurance
All the tech gear you need to work smart
Optasia's Perks
Be a part of a multicultural working environment
Meet a very unique and promising business and industry
Gain insights for tomorrow market's foreground
Continuous training and access to online training platforms
Optasia's Values
#1 Drive to Thrive:
Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset:
We go above and beyond to meet our partners' and clients' expectations.
#3 Bridge the Gap:
Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit:
We are results oriented. We identify any shortcomings that hold us back and step up to do what's needed.
#5 Together we will do it:
We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
Is this job a match or a miss?
SATIC -Project delivery Coordinator
Posted today
Job Viewed
Job Description
Project Delivery Driver – Senior Associate
About SATIC
South African Technology & Innovation Centre (SATIC) is the latest part of PwC, a global brand delivering services for the biggest clients in the world. PwC leads the way in human led, technology enabled professional services, working with clients to transform their business and make it fit for the future.
We are looking for candidates who bring in-depth market experience, who see technology as a way to enable and drive human innovation and who want to be a part of a community of solvers, to tackle the biggest challenges in society.
The role
We are looking to recruit a number of Senior Associates to join our newly established delivery hub in South Africa supporting PWC UK Tax Directors and their teams. This is an exciting opportunity to be part of a fast growing and high-performing area of the business, working on projects across a wide range of UK clients.
As a 'Tax project Delivery Driver' you will work remotely with UK colleagues, helping to manage client portfolios and ensuring the efficient delivery of projects. You will develop skills in project management, financial oversight and client service while contributing to the smooth running of a varied portfolio of engagements.
Key responsibilities
− Supporting with the delivery of multiple client projects, ensuring deadlines and quality
standards are met
− Supporting UK Directors with project planning, reporting and documentation
− Preparing and maintaining dashboards, trackers and management information
Assisting with budget tracking, billing support and risk management processes
− Coordinating meetings, drafting communications and managing follow-up actions
− Building strong working relationships with UK teams and stakeholders
− Identifying process improvements
Essential skills and experience
-3-4 years project management coordination experience within a Consulting environment
− Strong organisational skills and attention to detail
− Ability to manage competing priorities and deadlines
− Excellent written and verbal communication skills
− Agility with the ability to adapt to fast changing circumstances
− Proactive approach with the ability to work independently and virtually within a team
− Confidence using the Microsoft suite and other business tools
Desirable skills and experience
− Project management experience in large organisations
− Previous experience in tax, audit, finance, or professional services
Why join us?
As part of PwC's Operate business, you'll join a network of over 3,000 professionals across
South Africa, the UK and India. You'll gain exposure to a wide range of UK clients, build
transferable skills and contribute to the delivery of high-quality, efficient client service in a
collaborative environment
Is this job a match or a miss?
Manager: Stakeholder Management
Posted today
Job Viewed
Job Description
Minimum Requirements:
- Grade 12;
- Degree in Customer Relations/Marketing/Public Relations/Communications/Journalism or related field (NQF level 7);
- 5 - 7 years’ relevant, related experience at senior practitioner level;
- Valid driver’s license.
Primary Function :
- Lead and manage communications and stakeholder engagement and liaison, including the provision of high-quality and responsive information for all stakeholders. Develop approaches to engagements, collaboration, and innovation that create improved value for the City/Region and its stakeholders.
Key Performance Areas:
- Render an efficient and effective stakeholder engagement management and liaison service in the designated region;
- Perform specific tasks/activities associated with the provision of internal communications services;
- Perform specific tasks/activities associated with the provision of external communications services;
- Provide marketing support;
- Perform specific tasks and activities associated with the provision of effective and efficient stakeholder management and liaison;
- Conduct planning and development activities;
- Optimise process for efficiency;
- Management of assets entrusted into specialist area;
- Conduct governance and risk activities;
- Monitor and report on work/projects achieve.
- Media / Advertising / Branding jobs
Is this job a match or a miss?
Project and Delivery Manager
Posted today
Job Viewed
Job Description
Company Description
Publicis Groupe is a global leader in communication.
The Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation.
Company Values
TRUST
Trust is the cornerstone upon which we build our relationships. We hold ourselves to the highest standards of how a partner should behave. We treat our people and our clients with respect, transparency and honesty
TALENT
This is first and foremost a people business. We are committed to ensuring Publicis Groupe is a destination for the best talent in our industry. We value people as individuals, growing ourselves as we grow our client's business
TRANSFORMATION
True transformation comes when we stop managing change, and instead initiate change. We believe in our purpose to be the admired force for business transformation. We believe that focusing on performance and results has the power to transform client business
Overview
The Project and Delivery Manager will manage internal projects, as well as provide support to client managers on client work. This role is instrumental in ensuring continuous organization and communication at the project level, coordinating with various internal and client departments to drive project milestones and manage output of deliverables efficiently.
Responsibilities
Project Management of Inter-Agency Tasks:
- Be the main point of contact for interagency projects, filtering requests, and working with the operations controller to set up costs, and with the resource manager to assign work. Facilitate the smooth running of interagency requests, keeping the production and partner agency stakeholders updated.
- Review briefs to make sure that the information is correct and complete.
- Ensure organized project files and documentation, ensuring easy access and retrieval for all team members.
Project Management of External Client Projects and New Business Requests
- Liaise directly with clients on project requests, working within the client systems and processes.
- Assist client manager with keeping reporting, timings and costs up to date, tracking reverts and scope creep.
- During busy periods, assist with project management tasks across business units, ensuring that all projects have cost estimates, project plans, and resource plans.
Internal Communication Coordination
- Work with Resource Manager to facilitate communication between Studio departments, ensuring that all internal teams are coordinated and informed on a project basis.
- Collaborate closely with department leads to align on project objectives and execution strategies.
Timings Management
- Oversee the management of project timings, ensuring that project plans are maintained and all stakeholders are kept informed.
- Coordinate with clients and all stakeholders to align on timing expectations and address any scheduling conflicts.
- Adjust project timelines as necessary, communicating changes effectively to all parties involved.
Costs Management
- Closely track spend against costs, as informed by the weekly reports from the operations controller, and feedback on timing and costs implications to project stakeholders.
Delivery Management
- Ensure correct, on time and on budget delivery of assets.
Qualifications
- Qualification in Business Administration, Project Management, or a related field.
- 3-5 years' experience in project management, administrative support, and scheduling within a fast-paced environment. Production and agency experience advantageous.
- Strong organizational skills with an attention to detail and ability to manage multiple tasks simultaneously.
- Excellent communication skills to facilitate smooth collaboration and coordination across teams.
- Proficiency with project management and scheduling tools, such as Chase, MS Projects, Smartsheets or similar.
- Ability to work with and interface with senior operations and client service leads, as well as comfort to interact with clients when necessary.
- Accountable, responsible, approachable, willing to learn, and to think on your feet.
Is this job a match or a miss?
Service Delivery Project Coordinator FTTB
Posted today
Job Viewed
Job Description
Company Description
Frogfoot is a licensed open access fibre network provider with 15 years of experience in the telecoms industry, known for its technical excellence. Frogfoot focuses on building and maintaining fibre networks to empower service providers with their own fibre backbones on a shared network.
Role Description
This is a full-time hybrid role for a Service Delivery Project Coordinator FTTB located in Cape Town, with some work from home flexibility. The Project Coordinator will oversee the day-to-day coordination of fibre-to-the-business (FTTB) service delivery projects. Responsibilities include managing project timelines, liaising with internal and external stakeholders, ensuring project milestones are met, and addressing any project-related issues promptly. The coordinator will also monitor project budgets, prepare project reports, and ensure compliance with relevant regulations and standards.
Qualifications
- Coordination, and planning skills
- Experience with telecoms and fibre network operations
- Strong communication and stakeholder management skills
- Problem-solving and analytical skills
- Knowledge of relevant regulations and standards in the telecoms industry
- Ability to work independently and as part of a team
Is this job a match or a miss?
Be The First To Know
About the latest Project delivery Jobs in South Africa !
Service Delivery and Project Manager
Posted today
Job Viewed
Job Description
TenacIT Solutions is a managed service provider dedicated to providing ICT solutions that are tailor-made for our clients. By using world-leading technologies, we pride ourselves on improving the way our clients do business.
TenacIT Solutions is seeking an experienced Service Delivery and Project Manager to coordinate in-house and outsourced projects. The Service Delivery Manager will be expected to complete the sales cycle upon handover from the Business Developer(s) by overseeing project deliverables and establishing SLA structures for long-term clients.
They will work with the Business Developer(s) and department managers/team leads to oversee and ensure project deliverables. Furthermore, they will be expected to manage the communication of the project scope and deliverables to the technical team and to drive deadline goals around project deliverables. Another key responsibility, in addition to special projects, but also relating to general service delivery, will be facilitating clear lines of communication between technicians and clients.
Required skills / Experience:
- Experience implementing and managing workstreams
- Good organisational skills with experience using software platforms for project management
- Ability to toggle between client liaison and operational delivery
- Computer literacy and proficiency in quoting and costing systems
Responsibilities:
- Managing project deliverables together with team leads
- Managing escalations from clients within the relevant technical work groups
- Working closely with the company director and team leads to ensure operational tasks are completed and communicated to the relevant stakeholders
- Partner with team leads to manage quality, time and scope of deliverables whilst tracking progress and velocity
- Be a key contributor to the overall project delivery schedule in conjunction with the lead technicians/department managers
- Cooperating with Engineering teams to define and maintain estimates and plans, track progress and manage project issues, risks and opportunities
- Organise and lead regular correspondence to keep all stakeholders informed about project progress, issues, and resolutions
- Administrative sales support in the form of contract administration
Personal qualities
- Excellent time management skills
- Excellent verbal and written communication skills
- Confident presenter
- Strong analytical skills
- Able to work independently as well as part of a team with a hands-on, sleeves-rolled-up approach
- Meticulous attention to project details and the ability to manage the administrative requirements thereof
Reporting directly to:
- Company director
Working closely with:
- Various technical teams
- Business Developer(s)
- Senior management team
- Office Administrator & client liaison team
Qualifications:
- Undergraduate degree
- +3 years of work experience in a relevant field
- Proficient in project management tools and methodologies
Perks and benefits:
- Medical insurance contribution
- Umbrella fund (provident and life insurance) contribution
- Work-from-home
- Internet line and VoIP phone
- Hybrid work environment
- Location: Within commutable distance from Claremont, Cape Town
Is this job a match or a miss?
Vice President of Project Execution
Posted today
Job Viewed
Job Description
Our client is a leading renewable energy developer, committed to driving the energy transition across Africa.
The Role
We are seeking a highly experienced
Vice President of Project Execution
to lead the delivery of large-scale solar projects in South Africa. Based in Cape Town, this senior leadership role will oversee the full execution lifecycle, from construction through commissioning, ensuring projects are delivered safely, on time, and within budget.
Key Responsibilities
- Lead project execution strategy for utility-scale solar projects.
- Oversee EPC contractors and ensure compliance with technical, commercial, and safety standards.
- Manage project budgets, timelines, and risk mitigation.
- Build and mentor a high-performing project delivery team.
- Liaise with internal stakeholders, investors, and external partners to ensure alignment and smooth delivery.
- Champion health, safety, and environmental standards across all projects.
About You
- Proven track record delivering large-scale renewable energy or infrastructure projects in Africa (solar experience strongly preferred).
- Strong commercial and contractual knowledge, particularly with EPC and O&M agreements.
- Exceptional stakeholder management and leadership skills.
- Relevant degree in Engineering, Project Management, or similar.
Location
: Cape Town, South Africa (with regional travel as required).
Why Join?
- Lead landmark solar projects driving South Africa's clean energy transition.
- Be part of a mission-driven developer with ambitious growth plans.
- Competitive senior-level package with long-term career progression.
Apply Now
If you're an experienced project leader passionate about renewable energy, we'd love to hear from you. Submit your CV to -
Is this job a match or a miss?
Executive Head: Delivery Management
Posted today
Job Viewed
Job Description
When it comes to putting people first, we're number 1.
The number 1 Top Employer in South Africa.
Certified by the Top Employer Institute 2025.
- The Executive Head of Delivery for Vodacom Business (VB) is a senior leadership position responsible for the end-to-end delivery of products and solutions across all Business Units representing total revenue for VB. The role's mandate is to ensure that all contracted client commitments are delivered per client requirements, timeously, profitably and client satisfied. The role will be responsible for both implementation and post implementation operations contracts, and mitigating delivery risks through robust contract and partner management. The incumbent will be accountable for achieving operational excellence, sustaining client satisfaction, and ensuring compliance with service-level agreements (SLAs) by leveraging internal capabilities and, where necessary, engaging external partners or subcontractors.
- To the extent that established delivery structures are already in place in mature Business Units, the executive head will partner with both Mobile and Vodacom Business Technology delivery teams to establish ways of work; accountability metrics; operational performance metrics, escalation metrics, and management routines. However, for complex multiple BU solutions, beyond mobile or for ventures or partner-delivered solutions, the Executive Head is responsible for setting up a delivery operating model comprised of a combination of internal resources (consolidation of what is already in the business) or partnership models with ventures or external partners. The executive head is accountable for the strategic governance, orchestration, and operational excellence of complex solution delivery across Vodacom's Mobile, Fixed, and Beyond Connectivity portfolios.
- The role acts as a critical bridge between product teams, internal delivery units, and external partners to shape and uphold delivery frameworks that enhance customer experience and prevent downstream issues.
1. Strategy Formulation & Execution:
- Strategic Delivery Oversight: Ensure the delivery of all Vodacom Business products and solutions, in alignment with sold commercials and client requirements.
2. Business Enablement
- Develop and track key performance indicators (KPIs) to measure the impact of interventions and identify areas for continuous improvement Lead the integration of delivery and operational criteria into product design governance, ensuring that every product is conceived with scalability, feasibility, and supportability in mind.
- Ensure that service models, escalation paths, and documentation standards are embedded into every product, enabling seamless transition into in-life operations and customer support.
- Lead the stabilization phase post-launch, ensuring that knowledge transfer, training, and early issue resolution are executed with precision and accountability.
- Lead the feedback loop between delivery, operations, and product teams to ensure continuous improvement and future-readiness of product governance frameworks.
- Ensure the co-ordination of complex delivery across Vodacom Business, Partners and Subsidiaries and manages stakeholders to ensure on time delivery by upholding contractual obligations.
- Develop and implement a robust system for identifying and prioritising major customer delivery and in-life challenges.
- Enable data usage to identify trends, predict potential future challenges, and proactively implement preventative measures.
- Collaborates with Sales to ensure customer success across Vodacom Business in the delivery of large scale, complex technology projects to key customers.
- Contract Management: Negotiate, execute, and oversee back-to-back contracts with partners or subcontractors to ensure fulfilment of client SLAs and mitigation of delivery risks through collaboration with Supply Chain Management
- Partner & Subcontractor Management: Identify, engage, and manage third-party partners, Subsidiaries or subcontractors, maintaining quality and compliance standards.
Risk Mitigation: Proactively identify delivery risks and implement controls to ensure business continuity and contractual compliance.
Risk Mitigation: Proactively identify delivery risks and implement controls to ensure business continuity and contractual compliance.
- Manage programme budgets, business cases, and cost controls to maximise value delivered to the business and customers.
- Support commercial due diligence and investment decisions for new and in-life solutions.
- Focused on achieving the following business performance on:
- On-time, on-budget delivery of all projects and contracts
- Compliance with client SLAs and zero critical delivery escalations
- Beyond connectivity contract retention rates
- Effective risk mitigation and absence of unmitigated delivery failures
- Client satisfaction scores and contract renewal rates
- Successful management of partner and subcontractor relationships
3. Stakeholder Management
- Lead, inspire, and develop a high-performing team delivering complex solutionsacross product and service lifecycles.
- Build strong relationships with key delivery partners, internal stakeholders, and executive sponsors.
- Build collaborative partnerships and alliances for business success.
- Collaborate with other departments (e.g., product, marketing) to improve bid competitiveness: Ensure alignment on offerings, pricing, and value proposition.
- Collaborate, champion and enable effective leadership and cross-functional working relationships to create a unique, superior customer experience based on leadership practice.
- Provide specialised and technical support to internal and external stakeholders to ensure achievement of functional and organisational objectives
- Establish and monitor healthy, diverse internal relations and implement remedial actions where required, in the achievement of organisational goals.
- Collaborate, champion and enable effective leadership and cross-functional working relationships to create a unique, superior customer experience based on leadership practice. Connect and leverage the skills of various functional teams to generate synergy across all the different customer touch points
4. Delivering through People:
- Set team goals and objectives aligned with overall business objectives.
- Build a high performance & diverse organisation, focused on generating growth opportunities from clients and prospects, and driving unique growth and development opportunities in line with relevant revenue & margin targets to be achieved.
- Support and enable the team to succeed by driving skills development and future fit talent in line with business strategy
- Oversee the activities of the team to ensure effective delivery of business outcomes.
- Support and enable the team to succeed by encourage frequent knowledge sharing between team members, amongst other enablement initiatives.
- Develop a high performing team by embedding formal performance management process, informal coaching and continuous 1:1 performance discussion
- Embed the Spirit of Vodacom by living the Spirit behaviours and culture codes, ensuring consistently high Spirit engagement levels.
- When required, initiate disciplinary processes for team members calling on support from HR when required
- Resolve grievances raised by team members and escalate only if required
- Motivate team members and ensure that their efforts are recognised by using Vodafone Stars platform.
- Encourage a culture of collaboration, accountability, and continuous improvement
- Bachelor's degree in business, Engineering, Information Technology, or related field (master's preferred).
- Postgraduate qualifications/MBA (Desirable)
- Minimum 8 years' experience in delivery management, with at least 5 years in a senior leadership role overseeing multi-disciplinary teams.
- Proven track record of managing large-scale projects and long-term support contracts within the mobile, ISP, or technology sectors.
- Strong commercial acumen and contract negotiation skills.
- Experience in partner management and risk mitigation within complex delivery environments.
- Excellent communication, stakeholder management, and leadership skills.
- +5 years of management consulting and people management experience overseeing multi-disciplinary teams.
Technical Competencies
- Strategic mindset and out-of-the-box thinking
- Experience in solution selling within enterprise customers
- Deep understanding of the customer's business, its market, and industry alongside key decision-makers and influencers in account organisation
- Ability to translate customers' objectives and strategy into relevant Vodacom Business propositions
- Robust understanding of account P&L
- Experience working in a multinational matrix organisation
- Successful track record of managing multi-industry sales teams and demonstrating profitable revenue growth
- Strategic Thinking: Effectively delivers against assigned strategy, exceeding expectations. Translates strategy into clear areas of focus and priorities
Behavioural Competencies
- Customer Focus: Prioritizing customer needs and delivering excellent service
- Accountability: seeks feedback and identifies opportunities for improvement or innovation
- Collaboration: Actively fosters collaboration, seeks input and effectively partners
- Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self improvement and has a growth mindset
- Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
- People Management: Ensure team work together to deliver on their responsibilities creating accountability and ownership
- Organizational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy.
Closing date for Applications: 21 October 2025.
The base location for this role is Vodacom, Midrand Campus.
The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.
Is this job a match or a miss?