13 Product Demonstrations jobs in Durban

Overview

• Reporting
• Communication
• Strategic Thinking

• Ensuring the delivery of exceptional customer service
• Act as point of contact for customer complaints and escalate issues as appropriate
• Assist customers in determining which product is most suitable for them.
• Ensures the demonstration of the product functionality is delivered accurately and completely.
• Accurately communicates all technical specifications
• Ensuring compliance with the companies’ guidelines
• Ensure that all customer information is logged for continuation and progression.
• Ensure continuous follow up and regular engagement with potential customers
• Effectively propose related products and services to new customers
• Navigate research and troubleshoot cases.
• Continuous research of processes and new functionality or solutions to unique customer requests.
• Answer end-user support calls and emails
• Escalate cases to development for investigation
• Using system tools (Triage) to monitor incoming cases for trends and items requiring urgent attention/escalation.
• Drive quality assurance front end testing on products and client releases
• Drive the adoption of processes within the team which consider and meet the expectations of technical throughput rates and responses; effective resource utilization during operation and Collaborate with internal teams to address customer needs.
• Demonstrate initiative by understanding, acquiring and implementing new knowledge and skills both within team and to the wider group.
• Pursue self-improvement through mentoring and coaching from senior team members
• Produce documentation for end-users and internal use
• Identify team members requiring a specific knowledge, skill or understanding and seek ways to impart or upskill the junior team members through coaching and mentorship
• Verify the knowledge has been imparted successfully and if not, take steps to rectify gaps in transfer of the knowledge.

• Matric or equivalent required; college degree preferred
• 2 -3 years’ work experience with a proven track record in a product specialist role.
• Excellent communication and negotiation skills.
• Sales or Business experience
• Marketing and Experience in tracking relevant KPI’s (e.g. Customer satisfaction)
• Customer Service Experience
• Sports Betting & Casino Gaming industry knowledge
• A customer-oriented/obsession attitude
• Ability to work well with a team

Job Specification.

Develop and grow the sales and market share of BMG's product offering covering Material Handling, by engaging with the BMG branch network and customers.

Job Purpose and Key Responsibilities:

• Meet sales targets against specific product price lists in accordance with divisional strategy and set budgets.
• Stock management in accordance with company and divisional procedures.
• Maintain a regular calling schedule with BMG branch representatives to customers.
• Identify a set of key accounts to target and grow to an agreed budget.
• Follow up on open enquiries.
• Offer technical support.
• Develop and maintain product literature.
• Form and maintain relationships and regular communication with existing suppliers.
• Source new suppliers and products in line with divisional strategy.
• Customer surveys and troubleshooting undertaken on site.
• Product failure analysis and failure report writing.
• Product identification.
• 20% Office Bound & 80% Travel

Education and Experience:

• Matric/Grade 12.
• Sales/Commercial diploma or equivalent.
• 3-5 Years Technical and Sales experience.
• Computer literate essential.
• Product knowledge (Material Handling).

If you have not received notification regarding your application within 2 weeks after closing date, please accept that your application was unsuccessful.

Job Types: Full-time, Permanent

Experience:

• Material Handling Technical and Sales : 3 years (Required)

License/Certification:

• Drivers License (Required)

Work Location: In person

Window Blinds & Shutters Retail Outlet is looking for a Sales Representative for Durban & surrounding areas.

Responsibilities:

1. Provide excellent customer service and sales support.
2. Accurate measuring of products in mm.
3. Work towards sales targets and commission goals.

Minimum Requirements:

1. Minimum 2 - 3 years sales experience in the Décor / Home industry.
2. Own car is essential.
3. Ability to start immediately.

Compensation:

Basic salary + Car Allowance + Cell Allowance. Commission Driven.

Responsibilities

• Manage the poker product lifecycle including ideation, specification, testing, launch, and performance optimization.
• Monitor poker performance metrics (GGR, player activity, margins, etc.) and implement strategies to optimize engagement and profitability.
• Analyze odds accuracy and relevance for poker-related offerings.
• Perform full-cycle testing of poker features, functionality, and odds.
• Drive marketing campaigns for poker across digital and retail channels.
• Serve as the key liaison between software developers, betting traders, and business teams for all poker-related matters.
• Investigate and address risk, fraud, and high-risk player behavior within the poker ecosystem.
• Lead BRD development for poker enhancements and integrations.
• Market awareness and strong Relationship Management abilities.

• Maintain and enhance all current betting platforms (mobisite, website, USSD) by identifying shortfalls and introducing new features.
• Provide leadership and direction in the development of software projects, including scope definition, milestone tracking, and issue resolution.
• Assist software architects with application flows, UX/UI suggestions, and user journeys to enhance the overall customer experience.
• Conduct and supervise group testing of all poker and betting-related applications before go-live.
• Identify and eliminate the factors within the applications that may pose a risk to the business.
• Evaluate user behavior and brand perception to recommend improvements to poker and broader product features.

• Collaborate with compliance teams to ensure poker product approval across all regulatory provinces. Conduct market research and competitor analysis to identify new innovations and opportunities.
• Conduct market research and competitor analysis to identify new innovations and opportunities.

• Engage with internal departments to identify work process inefficiencies and support automation or development improvements.
• Handle client queries related to poker products and ensure timely resolution.
• Adhoc tasks and projects as required.

• Matric
• Degree/Diploma
• Valid Driver’s License and own Vehicle
• 3 Years’ experience in a product specialist role or management role within the gaming industry
• Reporting experience
• Sports Betting knowledge

Job Summary

Join Absa as a Cash Specialist in a role where you will take full responsibility of selling physical cash solutions offering to potential customers and drive acquisition of new to bank and new to segment Business Banking and Enterprise customers with a primary focus on acquiring new business as well as switching physical cash management solutions from competitor banks. To build and maintain professional relationships and drive sales via sales campaigns, leads and cold calling and achieve sales and turnover targets. Ensure the execution of the sales capability that delivers excellent customer service and relationship management for our cash customers and internal business partners.

Revenue and merchant growth through sales enablement

• Identify sales opportunities and offer solutions appropriate for customers’ physical cash needs, goal and objectives by using the tools which outlines the products customers currently have and the propensity for new product take-up.
• Adopt a commercial approach to appropriate cost to serve versus value generation.
• Achieve the agreed new business turnover, new business and other revenue targets as agreed.

• Agree relevant sales plans, campaigns and targets with team manager as well as other internal sales units that will achieve the business plan objectives and STP.
• Monitor individual sales performance on a daily/weekly/monthly/quarterly and annual basis and provide feedback to direct manager on how to improve performance.
• Create and execute opportunities and prospects for new business by working through potential customer lists and find new innovative ways of selling other than the normal channels.

• Reposition the Physical Cash Solution regional stakeholder management in order to improve key relationships and change the acquisition methodology with internal business partners.
• Establish stakeholder needs and expectations in order to develop effective stakeholder engagement plans.
• Manage the relationship with top physical cash customers in the region and ensures that an effective and efficient relationship model is in place to retain cash customers within the allocated portfolio.

• Execute on the business unit's Customer Experience strategy and ensure that customer experience is a valuable differentiator within the value chain.
• Work closely with the direct manager to drive a focused customer experience agenda that will help the region achieve its' sales and after sales support objectives.
• Ensure smooth and effective migration and on-boarding of new merchant relationships.
• Use the feedback of the internal and external customer experience measurements to drive change and improvement that will benefit the sales strategy of the region.

• Maximize sustainable risk by adjusted portfolio contribution.
• Work closely with the Risk and Control Assurance team and line manager to determine appropriate RCA's and adherence to RCA requirements.
• Review risk and controls that exist in the region and own the adherence to control assurance.
• Embed legislation affecting Sales and Sales procedures.

• NQF level 7 qualification (Finance, Sales, Commerce) – preferred
• 3 years' experience within a client facing role (commercial/or financial industry)
• 3 years relationship management experience in a financial services industry

Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Are you driven by the pursuit of excellence? Do you thrive in environments where meticulous attention to detail is paramount? If so, we invite you to consider a pivotal role within our organization as a Product Catalogue Specialist. Your primary responsibility will be to manage the Group's catalogue and product master databases to the highest standards. This entails managing product information across all brands and regions, including RSA, Africa, and ANZ, ensuring that our catalogue remains unparalleled in its comprehensiveness and accuracy.

Group Catalogue and Master Data Maintenance:

• Take the lead in managing our product catalogue system to uphold best-in-class standards.
• Ensure the integrity and accuracy of product information across all brands and regions.
• Drive continuous improvement initiatives to elevate the quality of our catalogue and product master data.

Range Fill:

• Ensure that range fill targets are consistently met for each brand.
• Conduct thorough market research to identify new opportunities and potential gaps in our product range.
• Collaborate closely with Product Specialists to analyze range fill data and identify trends for improvement.
• Maintain the integrity of external market data platforms and consolidate data sources for internal analysis.
• Utilize tools such as TecDoc, Lightstone, and NAAMSA to gather actionable insights for strategic decision-making.

Price List Management:

• Ensure accurate and up-to-date pricing across all products and group price lists.
• Collaborate with relevant stakeholders to communicate price list updates effectively.

Stakeholder Communication:

• Serve as a key liaison between the organization and customers, ensuring timely communication of product introductions and updates.
• Build and maintain strong relationships with internal and external stakeholders to align business objectives.

• Matric
• 3-year degree/diploma in Marketing, Computer Science, or Data Analytics
• 5 years of experience in Database maintenance, Market research, Data analysis, Automotive aftermarket
• Proficiency in Excel (Advanced) and PowerPoint (Intermediate)
• Familiarity with cataloguing software
• Knowledge of cataloguing software and database maintenance
• Knowledge of application coding would be advantageous
• Experience with tools such as TecDoc, Lightstone, JDE, Oscar (ANZ catalogue software), and HaynesPro

Join Hollywoodbets as a Product Marketing Specialist (Casino) .

Being part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom.

We have an amazing opportunity for a Product Marketing Specialist (Casino) to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?

With Hollywoodbets You Will

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring

• Valid driver’s license and own vehicle
• 1-2 years’ experience in project management
• 1-2 years’ experience in betting/ product knowledge
• 1-2 years’ experience in sales and Marketing

A Bonus To Have

• Degree/Diploma

What You’ll Do For The Brand

• Engage with Product suppliers, and manage relationships with all product suppliers.
• Maintain all current betting platforms (mobisite, website, USSD) by identifying shortfalls and introducing new features and solutions
• Identifying new innovations, promotions/ competitions and ways in which to market your product.
• Ensure enhancement of the Company product(s) and Improving the functionality for the end users of these applications.
• Competitor analysis reporting and market research.
• Project lead product testing before releasing to live environment.
• Market awareness and strong Relationship Management abilities.
• Ability to work under pressure.
• Management of various projects across the Ibranch Business.
• Identify root causes of customer and audit queries and look at ways and initiatives to reduce specific customer/audit queries where appropriate, based on the nature of the query.
• Assist and advise the business on what needs are to be met and dictate the flow and user interface to determine what the users must see by providing them with Business Requirement Documents.
• Conduct quality assurance tests.
• New business ideas and improving current business work practices.
• Responsible for reporting on allocated product to the business as per operational requirements.
• Work closely with various stakeholders to achieve objectives related to allocated product in order to achieve growth and visibility in the market place.
• Develop and curate engaging content for social media platforms.
• Assist in the development and management of social media platforms and influencer marketing strategy.
• Manage and maintain a CMS system of Hollywoodbets with uploading of daily and weekly content.
• Any other ad hoc duties that might be required

What You’ll Bring To The Team

• Ability to think strategically
• Good communication skills
• Strong reporting skills
• High sense of accountability to one’s work
• Consistently delivers required business results
• Ability to achieve goals and meet deadlines

If you have not been contacted within 30 days, kindly consider your application to be unsuccessful.

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for a Product Marketing Specialist (Online Gaming) to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?

With Hollywoodbets You Will

Innovate and create as part of a like-minded, authentic Team eager to achieve goals. Embrace challenges and the thrill of working in a vibrant and fast-paced industry. Grow with our development plans and culture that allows you to further your career.

• Valid driver’s license and own vehicle
• 1-2 years’ experience in project management
• 1-2 years’ experience in betting/ product knowledge
• 1-2 years’ experience in sales and Marketing

• Diploma/Degree

• Engage with Product suppliers, and manage relationships with all product suppliers.
• Maintain all current betting platforms (mobisite, website, USSD) by identifying shortfalls and introducing new features and solutions
• Identifying new innovations, promotions/ competitions and ways in which to market your product.
• Ensure enhancement of the Company product(s) and Improving the functionality for the end users of these applications.
• Competitor analysis reporting and market research.
• Project lead product testing before releasing to live environment.
• Market awareness and strong Relationship Management abilities.
• Ability to work under pressure.
• Management of various projects across the Ibranch Business.
• Identify root causes of customer and audit queries and look at ways and initiatives to reduce specific customer/audit queries where appropriate, based on the nature of the query.
• Assist and advise the business on what needs are to be met and dictate the flow and user interface to determine what the users must see by providing them with Business Requirement Documents.
• Conduct quality assurance tests.
• New business ideas and improving current business work practices.
• Responsible for reporting on allocated product to the business as per operational requirements.
• Work closely with various stakeholders to achieve objectives related to allocated product in order to achieve growth and visibility in the market place.
• Develop and curate engaging content for social media platforms.
• Assist in the development and management of social media platforms and influencer marketing strategy.
• Manage and maintain a CMS system of Hollywoodbets with uploading of daily and weekly content.
• Any other ad hoc duties that might be required

• Strong verbal and written skills
• Ability to think strategically
• Follow process in order to ensure high quality output
• Approaches own work with dedication and high sense of responsibility
• Consistently delivers required business results and meet deadlines
• High attention to detail
• Good communication skills

So, are you ready to level up, learn, and perform at your best? Apply now!

Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.

Overview

Join the dynamic team at Agrimark Operations Ltd, a growth-focused business and subsidiary of KAL Group Ltd, proudly listed on the Johannesburg Stock Exchange (JSE). Spanning over 100 locations across South Africa and a growing ecommerce presence, Agrimark Operations Ltd offers high-quality farming supplies, solutions, and a broad range of retail products to a diverse customer base that shares the same love of the land, sense of community, and can-do attitude.

Job Specification Reporting to the Branch Manager, the main purpose of this versatile post, based in Hazyview, is the marketing of agricultural and retail supplies in Hazyview and surrounding areas.

• Grade 12 with supportive in-house sales courses or NQF5 Diploma
• 4 years related experience
• Experience with negotiating is preferred
• Your own transport and a valid driver’s license are an inherent requirement

The GOLD business imperatives displayed below are to be used as key indicators in sourcing competent candidates for this critical role.

• Engaging and maintaining productive and value-adding relationships with customers as well as internal and external stakeholders
• Market Research

• Reporting functional information and administration (QlikView)
• Good governance in all aspects of the marketing environment
• Enhancing relationships by providing supportive technical advice
• Marketing of agricultural and retail products
• Logistic capabilities regarding deliveries

• Utilise business networks for new business opportunities
• Liaising with clients to determine their optimal needs
• Provide advice and quotations to clients on product offerings, application and after-sales service

• Using digital technologies to create new or modify existing business processes, culture, and customer experiences to meet changing business and market requirements

• Ability to progress and add continuous incremental value
• Dealing with complexity
• Sound pragmatic judgement
• Self-awareness
• Achievement orientation

As part of the KAL Group Ltd – a diversified JSE-listed retail group that operates in agricultural retail, fuel & convenience, and manufacturing markets – you will join a group of companies with more than 270 operating units across South Africa and Namibia. You will have an opportunity to grow your career and thrive in an accelerating performance environment that values resilience and customer service, and embraces communication, alignment, and relationships. We are committed to providing our employees with opportunities within the KAL Group Ltd to take on new challenges.

If this excites you, learn more about Agrimark Operations Ltd and KAL Group Ltd here:

Candidates who are not contacted within 14 working days of the closing date can accept that their application was unsuccessful. Agrimark Operations Ltd applies the principles of equal employment in line with our company’s Employment Equity objectives. Please note that in order to consider your application or interest, KAL Group Ltd will have to process your personal information and that such processing will be subject to the KAL Group HR Processing notice which can be accessed by viewing it on the KAL Group Ltd website under the hyperlink: