68 Pick N Pay jobs in Johannesburg

Kounsel is looking for a dynamic and results-driven Sales Representative to join our growing team! If you thrive in sales, enjoy building relationships and want uncapped earning potential, this role is for you!

Identify and target potential clients who need services through our user-friendly app.

Understand client needs and present tailored solutions.

Build and maintain long-lasting relationships with new and existing clients.

Negotiate and close sales effectively.

Identify and prospect new business opportunities through networking, cold calling, and lead generation.

Conduct product demos and provide consultations on the benefits of our app and services.

Track sales activities and client communications in CRM.

Work independently to manage your pipeline and close deals.

Meet or exceed monthly sales targets and commission goals.

Stay informed about industry trends, competitors, and market conditions.

What we are looking for:

5+ years business development, Sales experience (Healthcare/Health-Insurance/Technology preferred).

Strong negotiation, communication, and relationship-building skills.

Self-motivated, goal-oriented, and independent in managing leads.

A passion for sales, healthcare, and achieving results.

Must have a laptop, reliable internet, and a quiet workspace.

Uncapped earnings – the more you sell, the more you earn!

Competitive commission structure with higher rates for larger deals.

Performance-based bonuses & incentives.

Work remotely, US Business (EST/PST/CST/MST) hours.

Be part of a fast-growing healthcare tech company.

Company Overview

Based in San Francisco, Kounsel isn't your typical tech startup. We're on a mission to revolutionize counseling services with cutting-edge technologies and AI-driven projects, offering a wide array of expertise in health, law, veterinary, and more.

At Kounsel, innovation drives everything we do. With a keen focus on customer satisfaction, we continuously refine our product using cutting-edge technology to deliver exceptional services.

Our team is an international, diverse blend of talents united by a shared commitment to honesty, hard work, and creativity.

OBJECTIVES (main duties and responsibilities)

Client Acquisition and Relationship Management :

• Identify, engage, and develop relationships with prospective clients in the fresh produce industry.
• Conduct thorough market research to identify potential areas and clients for business expansion.
• Travel extensively to meet with prospective clients, understanding their needs and presenting tailored solutions.

Sales Process Management :

• Manage the entire sales cycle from lead generation to closing deals, ensuring a seamless and effective process.
• Develop and deliver compelling sales presentations and product demonstrations.
• Negotiate contract terms and conditions to meet both client and company requirements.

CRM Utilisation :

• Use HubSpot CRM to track and manage all sales activities, ensuring accurate and up-to-date records of client interactions, sales progress, and forecasts.
• Generate and analyse sales reports from HubSpot to identify trends, measure performance, and make data-driven decisions.

Customer Support and Follow-Up :

• Provide exceptional post-sale support to ensure customer satisfaction and retention.
• Follow up with clients to ensure they are effectively using the SaaS platform and address any issues or concerns promptly.

Collaboration and Communication :

• Work closely with the account operational team to ensure a clear handover and implementation of new clients.
• Collaborate with the product development team to relay client feedback and contribute to product improvement.
• Maintain clear and consistent communication with the sales manager and other team members regarding sales activities, challenges, and successes.

Market and Industry Knowledge :

• Stay up-to-date with industry trends, market conditions, and the competitive landscape in the fresh produce sector.
• Attend industry conferences, trade shows, and networking events to expand industry knowledge and network.

Training and Development :

• Participate in ongoing training and development programs to enhance sales skills and product knowledge.
• Include non-client facing employees in sales meetings and client visits to increase their knowledge of the fresh produce industry.

ROLE REQUIREMENTS

Formal Qualifications

• Bachelor’s degree in Business, Marketing, Agricultural Economics or a related field.
• Driver’s licence (This role will include travelling).

Knowledge, Skills & Experience

• Strong negotiation and closing skills.
• Self-motivated with a strong work ethic and ability to work independently.
• Excellent communication and interpersonal skills.
• Proficient in using CRM tools, specifically HubSpot.
• Excellent problem solving and organisational ability.
• Ability to travel extensively and manage a travel schedule effectively.
• Proven ability to be part of a team and collaborate across departments.
• Ability to work under pressure.
• Proven verbal and written communications skills in English and Afrikaans.
• Excellent attention to detail.

Job Related Experience

• 2 - 3 years’ experience in an Agritech or agricultural company, logistics provider, perishable commodity agent / retailer or commercial farming company in a planning, operational, logistics or solutions role.
• Experience in sales, preferably in a SaaS company.

Languages

English

Afrikaans (Beneficial)

Clothing Store: Businesswoman Uses Tablet Computer, Talks to Visual Merchandising Specialist, Collaborate To Create Stylish Collection. Small Business Fashion Shop Sales Manager Talks to Designer.

Location: Sandton, Gauteng
Position Type: Part-Time (120 hours per month)
Posted: Recently – Apply before the deadline

Totalsports is seeking an energetic, people-oriented Sales Associate to join its Sandton team. This is a great opportunity to grow your career with one of South Africa’s top athletic and lifestyle retail brands. If you’re passionate about sports fashion and delivering top-notch customer service, this job is for you.

As a Sales Associate, you’ll contribute to the store’s success through:

Providing excellent customer service and product recommendations

Maintaining a fully stocked and visually appealing store

Reaching individual sales goals and contributing to team targets

Staying up to date with the latest trends in fashion and sportswear

Restocking shelves and ensuring store cleanliness

Identifying new ways to engage with potential customers

To qualify, you should have:

Matric / Grade 12 certificate

Excellent communication skills (verbal and written)

A customer-first attitude and willingness to assist

Goal-driven mindset and ability to work under pressure

Strong multitasking and organizational abilities

Confidence to work independently and take initiative

Keen attention to detail and professionalism

The successful candidate should show:

Accountability in decision-making

Proactive planning and task management

Confidence in handling challenging customer interactions

Willingness to continuously improve and streamline tasks

If you thrive in a retail environment and enjoy working with people, submit your application online before the closing date. Only shortlisted applicants will be contacted.

Your email address will not be published. Required fields are marked *

Comment *

Name *

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1) Does your grocery store experience include:

• Stock take, ordering of stock, and stock management.
• Daily cashups.
• GRVs.
• Buying and merchandising for the store.
• Store marketing and advertising.
• Target setting, budgeting, store performance, and store management.
• Expense controls and shrinkage controls.
• Daily sales budgeting and reports.
• Loss control and risk management.
• Health, safety, and hygiene.
• HR management and recruitment for the store.
• Store finance administration.

2) Desired Experience & Qualifications:

• 5 to 8+ years of experience as a Store Manager in a large Food and Groceries Wholesale/Retail store.
• Experience within the Food and Groceries Retail/Wholesale Industry, with companies such as Cash and Carry, Spar, Boxer Superstores, Makro, etc.
• A proven successful employment record with notable achievements.
• A valid driver’s license.

3) Salary Range: R50,000 to R60,000 total cost to the company per month (salary depends on the candidate's current job level, industry experience, etc.).

If interested, please email your CV to us.

Thank you.

Kourie Recruitment

Note: If you have applied or received communication from us and do not hear back within 30 days, please consider your application unsuccessful.

Required Experience: Manager

Key Skills: ASP.NET, Corporate Sales, Creative Production, ABAP, Field Sales, Jni

Employment Type: Full-Time

Experience: years

Vacancy: 1

Store Manager • Johannesburg, Gauteng, South Africa

TransUnion City of Johannesburg, Gauteng, South Africa

TransUnion City of Johannesburg, Gauteng, South Africa

This role requires that you leverage your proven consultative selling skills and financial acumen to drive revenue and market share growth for TransUnion within one of the following verticals i.e. Financial Services/ Emerging Markets/ Insurance/ Auto/ RoA Vertical. Through your innovative sales approach you will work with clients to identify critical business issues (CBIs), focusing on opportunities to secure revenue growth from existing and new clients, while also entrenching the TransUnion brand within the client space and the market at large. You will bring your creative energy to a team that values innovative thinking and use your skills to drive the business forward.

The Team’s Focus

Beyond the traditional business of furnishing credit reports for consumer lending, TransUnion provides clients with leading data, analytics and risk management solutions that help make efficient, informed and accurate decisions. We offer a broad array of solutions customized to each aspect of our clients’ business: credit risk management, background investigations, marketing segmentation, fraud and ID management. We pride ourselves on our ability to bring innovative ideas and solutions to market, leveraging our extensive experience in credit data and analytics. Our team represents a dynamic blend of industry experience, risk management solutions and analytics expertise.

How You’ll Contribute

• Develops sales strategies to grow revenue from existing and new sales opportunities. The role is predominantly focused on driving net new revenue.
• As the primary client contact, with strong expertise in identifying CBIs, you will work with clients to understand CBI's and position TU as partner to jointly solve problems.
• Facilitate ideation and white boarding sessions with clients to optimize share shift opportunities.
• Maintains an agile market and competitor awareness to identify opportunities and maximize penetration in markets held by the competition and foster partnerships with new and existing customers
• Research the clients’ business, financials and market to identify and capitalise on net new revenue opportunities. Engages in dialogue with clients sharing newsworthy insights and articulate customer value drivers in light of our value proposition.
• Become a subject matter expert in TU Africa solutions & products.
• Interacts across all levels in the client organization.
• Understands TU's workflow and value chain in order to build successful internal relationships to aid client delivery.
• Maintain knowledge of current industry trends and business needs to proactively work with clients to identify and understand CBI's. Understand competitive landscape and offerings to differentiate the value of TU's solutions.
• Consistently shares newsworthy insights about the market, educating clients on new issues and outcomes.
• Understands TU workflow and value chain, understand internal client delivery processes in order to ensure client satisfaction.
• Work closely with Product, Analytics, Sales and other departments to influence product strategy and roadmap to best support client account initiatives.
• Maintains all customer records in Salesforce CRM database.
• Develops and manages a 30 day forecast and 60-90-120 day pipeline within CRM.
• Provides weekly and monthly forecasts to management.
• Performs other duties as assigned.

What You’ll Bring

• Degree or Diploma will proven solution selling experience within the financial sector. 4-5 years of progressive experience in a consultative selling context and business development.
• Demonstrated sales experience in selling data driven solutions.
• Proven experience in developing and implementing key account plans.
• Eagerness to learn complex solutions to enable successful development of sales opportunities.
• Must be well organized with excellent negotiating skills, combined with superior oral and written communication skills, with a temperament to aggressively represent, persuade others and negotiate in the best interests of the company.
• Ability to manage and prioritize multiple projects with varying due dates and requirements.
• PC literacy – Microsoft – specifically PowerPoint and Excel.

What We Offer

We aim high — and are reaching for new heights every day. This is a terrific time to join our team as we build on our commitment to integrity, people, customers and innovation. These values stand behind the decisions we make every day, as well as our relationships at work and with the customers we serve. We believe in the power to achieve and are taking it in bold new directions.

Who We Are

A global leader in credit information and information management services, TransUnion gives businesses, consumers and the global community the power to achieve their goals. Businesses count on us to better manage risk and customer relationships. Consumers are able to better manage credit to achieve their financial goals. And in communities around the world we help build strong economies and give people the power to achieve their dreams.

Exceptional opportunities are coming as we build on this strong foundation. Our ambitious growth strategy includes substantial new investment worldwide, a wide range of new solutions to help our customers succeed like never before, and new ideas for expanding our reach in every part of our dynamic and fast-moving industry. We’re on an exciting journey and you can be a part of it.

Please note this advert is for the purpose of creating Talent Pool - We will be in contact only when we have shortlisted and we have open related roles.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Sales and Business Development
• Industries Financial Services and IT Services and IT Consulting

Referrals increase your chances of interviewing at TransUnion by 2x

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

TransUnion City of Johannesburg, Gauteng, South Africa

TransUnion City of Johannesburg, Gauteng, South Africa

Focusing on the management and growth of TransUnion’s Financial Services/ Emerging Markets/ Insurance/ Auto/ ROA/ Commercial Vertical, you should be passionate about driving your innovative sales approach to identify and understand client’s business issues, focusing on opportunities to secure existing revenue and growth through effective strategic solutions that drive incremental and new revenue opportunities. Through strategic planning, marketing, business development, thought leadership and ongoing management of relationships you will drive revenue through the deployment of innovative solutions.

The Team’s Focus:

Beyond the traditional business of furnishing credit reports for consumer lending, TransUnion provides clients with leading data, analytics and risk management solutions that help make efficient, informed and accurate decisions. We offer a broad array of solutions customized to each aspect of our clients’ business: credit risk management, background investigations, marketing segmentation, fraud and ID management. We pride ourselves on our ability to bring innovative ideas and solutions to market, leveraging our extensive experience in credit data and analytics. Our team represents a dynamic blend of industry experience, risk management solutions and analytics expertise.

How You’ll Contribute:

• Focus is on new business development and growing TU’s market share in strategic industries with little to no re-occurring revenue responsibility.
• Develops sales strategies to grow revenue from existing and new sales opportunities.
• Participates in and/or ensure quality in customer engagements with the most strategic customers and deliver increased customer satisfaction and better opportunities for TU.
• Responsible for achieving revenue quotas for large strategic, complex opportunity clients by hunting for new opportunities, client acquisitions, additional solution sales at enterprise or large sized clients.
• Drives forward client adoption of TransUnion solutions through a deep understanding of strategic and reseller partnerships.
• Develops three year strategic view of client base detailing transformational ideas.
• Facilitates ideation, white boarding sessions to optimize share shift opportunities.
• Understands competitor awareness to maximize penetration in markets held by the competition and foster partnerships with new and existing customers.
• Understands client’s financials to co-create effective strategies to identify opportunities.
• Owns the C-Suite relationship.
• Understands TU workflow and value chain, understand internal client delivery processes in order to ensure C-Suite satisfaction.
• Creates opportunities to provide a unique or contrarian perspective during commercial conversations.
• Contributes to TU’s thought leadership by constantly synthesizing the customer experiences into content and methodologies that can be leveraged.
• Works with clients to understand CBI's and positions TU as partner to jointly solve problems.
• Has diverse commercial and deal structuring acumen.
• Develops sales tactical plans and ensures effective pipeline management.
• Reviews client industry standards, follow industry trends.
• Acts consistently with the organizations values and ensures that words and actions are consistent
• You will work closely with Product, Analytics, Sales and other departments to influence product strategy and roadmap to best support client account initiatives.
• Maintains all customer records in Salesforce CRM database.
• Develops and manages a 30 day forecast and 60-90-120 day pipeline within CRM.
• Provides weekly and monthly forecasts to management.
• Participates in marketing events such as seminars, trade shows, and webinar marketing events.
• Conducts early customer engagement and registering of opportunities with key vendor partners early in the sales cycle to get special pricing for developing the opportunity.
• May manage sales activities and provide development and guidance to the team.
• Works with the respective teams to devise strategic sales plans, forecasts and manage the sales teams to execute effectively to achieve revenue goals.
• Ensures teams adhere to sales processes and procedures consistently.
• Performs other duties as assigned.

What You’ll Bring:

• Degree or Diploma with eight to ten years of solution-selling experience.
• Proven history of meeting/exceeding yearly quotas.
• Demonstrated sales experience in selling data driven solutions.
• Must have the ability to engage with “C” suite level audience.
• Focused, ambitious self-starter who exhibits attention to detail with excellent organizational skills.
• Eagerness to learn complex solutions to enable successful development of sales opportunities.
• A team player capable of working within a collaborative environment and making contributions when appropriate.
• Experience in structuring large business deals with knowledge of different commercial constructs and how these can be used.
• Demonstrate outstanding analytical and problem solving skills, and strong management consulting skills to influence thinking or gain acceptance of multiple customer constituencies.
• Strategic Thinker
• Deep Industry knowledge /case studies and trends
• Influential network

Who We Are:

A global leader in credit information and information management services, TransUnion gives businesses, consumers and the global community the power to achieve their goals. Businesses count on us to better manage risk and customer relationships. Consumers are able to better manage credit to achieve their financial goals. And in communities around the world we help build strong economies and give people the power to achieve their dreams.

Exceptional opportunities are coming as we build on this strong foundation. Our ambitious growth strategy includes substantial new investment worldwide, a wide range of new solutions to help our customers succeed like never before, and new ideas for expanding our reach in every part of our dynamic and fast-moving industry. We’re on an exciting journey and you can be a part of it.

Please note this advert is for the purpose of creating Talent Pool - We will be in contact only when we have shortlisted and we have open related roles.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Business Development and Sales
• Industries IT Services and IT Consulting and Financial Services

Referrals increase your chances of interviewing at TransUnion by 2x

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Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Associate Sales Compensation Specialist is an entry level subject matter expert, accountable for providing support on sales compensation and territory and quota planning policy, process, tools, systems and reporting.

The Associate Sales Compensation Specialist is responsible for participating in and supporting sales compensation and quota planning and management (sales performance) projects and initiatives, reporting and administrative activities.

This role operates in a multi-faceted environment, encompassing various regional and global units, and global practices, and involves collaborating with cross-functional teams.

The Associate Sales Compensation Specialist contributes to the implementation of business activities and processes that help the sales organization run effectively and efficiently in support of business strategies and objectives.

What you'll be doing

Key Responsibilities :

• Sales compensation Play a supporting role in the cyclical sales compensation plan(s) design process and performs project administrative activities.Create a detailed process to record all Executive decisions made and approvals obtained during the sales compensation design process for auditing purposes. Maintain accurate records of all sales compensation plan(s) documentation i.e. manage and maintain the global sales compensation plan(s) library to ensure it contains the most up-to-date plans, enablement materials and approved exception forms and update the exception form tracker.Develop the knowledge and skill to build sales compensation calculators in Excel used by our salesforce (quota-bearing employees) to calculate estimated earnings and used to create illustrative earning examples inserted in the sales compensation plan documents.Develop the knowledge and skill to perform sales compensation cost modelling.Maintain accurate SAP ICM license records (or any other system of record) from a business perspective to ensure alignment with IT.
• Quota planning and management Perform administrative activities related to quota planning and management reporting including, but not limited to, following up with the Units and Practices on the issue (allocation / communication) of sales quotas to quota-bearing employees and requesting detailed records as required.Maintain accurate records of all quota templates and planning documentation i.e. manage and maintain the global territory and quota planning (s) library to ensure it contains the most up-to-date information and enablement materials.Ensure the latest version of the Territory and Quota Playbook or any related documentation are updated on all relevant SharePoint sites.
• Sales compensation and quota reports and analytics Gather data for sales compensation and quota planning reporting.Perform administrative activities and support the preparation of monthly and quarterly reports related to sales compensation and quota planning.Under the guidance and direction of the Senior Director : Sales Compensation and Quota Planning, create reports that provides actionable insights and a view of performance against agreed metrics.
• Continuous improvement Contribute to continuous improvement by identifying opportunities to enhance efficiencies in current processes and ways of work.
• Ad-hoc Provide support for ad-hoc business requirements.Provide ad-hoc and regular reporting and analysis for consumption by the Senior Director : Sales Compensation and Quota Planning.
• Best practice, compliance and staying abreast of company changes Develop knowledge of industry and internal trends and best practices in sales compensation and quota planning and management.Manage sensitive and confidential information, ensuring it is handled securely and in compliance with the organization's policies and procedures.Stay abreast of company changes to ensure reports and analytics accurately reflect the changes.
• Ad-hoc Provide support for ad-hoc business requirements.Provide ad-hoc and regular reporting and analysis for consumption by the Senior Director : Sales Compensation and Quota Planning.

Best practice, compliance and staying abreast of company changes

Develop knowledge of industry and internal trends and best practices in sales compensation and quota planning and management.Manage sensitive and confidential information, ensuring it is handled securely and in compliance with the organization's policies and procedures.Stay abreast of company changes to ensure reports and analytics accurately reflect the changes.

Knowledge and Attributes :

• Detail orientated with a strong focus on accuracy.
• Demonstrated problem solving skills.
• Ability to work independently and part of a team and perform well under pressure.
• Passionate, naturally curious and proactive in learning.
• Strong interpersonal and communication skills, verbal and written.
• Comfortable working with various levels within the organization and ability to effectively collaborate with cross-functional teams.
• Academic Qualifications and Certifications
• Bachelor's degree or equivalent

Required Experience

• 3+ years working experience, ideally in a project support role.
• Demonstrated proficiency in Excel including Excel functions, calculations, creation of tables and charts, and formatting.
• Experience in sales compensation and sales performance management an advantage.
• Demonstrated experience in taking initiative and delivering on assigned key performance indicators.
• Proficiency in Word and PowerPoint.
• Exceptional work ethic.

Workplace Type

• Initial 6 months full time in the office, with a view to agree a hybrid model that allows for continued high performance.

Workplace type : Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

• At least 2 years of experience in a Customer Service Agent role
• Ability and willingness to work shift work

We are seeking a proactive, enthusiastic Customer Service Agent to join our dynamic team in the iGaming industry. This individual will provide excellent customer support to ensure players have seamless gaming experience, answering queries, resolving issues, and maintaining high standards of service. The ideal candidate has a passion for helping others, thrives in fast-paced environments, and is excited to be part of a vibrant, customer-centric team.

• Provide World-Class Service: Deliver exceptional customer service to players across agreed communication channels including email and live chat.
• First Contact Resolution: Strive for immediate resolution of all player queries and concerns, aiming for satisfaction on first contact.
• Handle Player Queries: Manage incoming player queries, ensuring responses are timely, professional, and aligned with company service standards.
• Monitor Player Satisfaction: Keep track of player engagement and satisfaction, ensuring their experience is continually enhanced by identifying improvements and making recommendations to the CS Manager and/or Team Lead.
• Internal Collaboration: Work closely with senior agents, managers, and other departments to resolve player-related issues and escalate when necessary.
• Real-time Systems: Awareness of internal systems and notify management of any potential issues, ensuring all systems run smoothly during each shift.
• Competitor Analysis: Conduct competitor analysis on customer service practices and propose improvements to maintain the company’s competitive edge.
• Quality Assurance: Ensure all communications with players meet the highest quality standards and comply with company policies and procedures.
• Documentation and Reporting: Ensure all player interactions and feedback are accurately documented and reported in internal systems, following company protocols.

This job description is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties to achieve business objectives.

• Experience within Customer Service.
• Flexibility: Ability to work shifts, weekends, and holidays as required, ensuring 24/7 support coverage
• Team player: Collaborative mindset, with experience working with cross-functional teams (e.g., product, marketing, and compliance teams).
• Fluent English – both written and spoken.
• Proven planning and organisational skills.
• Experience in customer service within a large volume call center environment, experience in gaming or a related industry is an advantage.
• Strong passion for customer service and creating lasting relationships with players
• Ability to stay informed about industry trends and competitors
• Energetic, dynamic, and enthusiastic about providing excellent service
• Familiarity with CRM software, live chat platforms, and basic troubleshooting; experience with iGaming platforms is advantageous

• The ideal candidate will be a self-motivated energetic individual
• Requires a target driven individual
• Effective and well-developed communication skills are a prerequisite for the role, both written and verbal
• Innovation and ability to think “outside the box”
• Strong work ethic
• Ability to thrive in a fast-paced environment and value attention to detail
• Candidates have a level of understanding people maintaining a positive, empathetic attitude toward players and team members
• Change management: Ability to deal with high levels of change and continuing to stay motivated, focused and results driven
• FUN and high energy!

• Managerially Accountable to: Customer Service Manager and CS Team Leads

Join to apply for the Customer Service Representative role at Concentrix Limited Company

Join to apply for the Customer Service Representative role at Concentrix Limited Company

Job Description

salary of R9,524.

• Have a minimum of 6 months international Contact Centre experience (essential)
• Have a minimum of 6 months target driven sales experience (essential) OR have a minimum of 12 months local telecommunication Contact Centre experience
• Matric
• Ability to work shifts aligned to US business hours (Night shift)
• Proficient in English verbal communication
• Are self-motivated and highly responsible
  
  

• Have a minimum of 6 months international Contact Centre experience (essential)
• Have a minimum of 6 months target driven sales experience (essential) OR have a minimum of 12 months local telecommunication Contact Centre experience
• Matric
• Ability to work shifts aligned to US business hours (Night shift)
• Proficient in English verbal communication
• Are self-motivated and highly responsible
  
  

• A monthly salary of R9,524(including campaign & night-shift allowances) T&Cs apply
• Fantastic Employee Assistance Programme (EAP)
• Additional bonus earning potential up to R4,500
• Medical aid for main member/Medical Insurance for main member and two dependents
• Subsidized transport
• Provident/Pension Fund
  
  

• Taking ownership of high profile, escalated cases from beginning to resolution
• Manage work order within business SLA's
• Consistently applying agreed behavioural and compliance standards
• Sharing knowledge and skills with other members of the team
• Communicating new information that is relevant to the campaign to colleagues, customers and managers
• Developing and maintaining current knowledge of the campaign
• Ensuring first contact resolution at all times
• Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes
• Providing excellent customer experiences at all times
• Verifying and updating customer information
• Proactively offer solutions to any issues or concerns that customers might face
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries IT Services and IT Consulting

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