21 Parts Specialists jobs in Durban
Truck Parts Salesman
Posted 2 days ago
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Job Description
Responsibilities
- Ensure first quotation is correct.
- Listen to the customer’s explanation and have a clear understanding of part of component location.
- Handling of telephonic queries for the Sales department when required.
- Show interest in personal development and willingness to learn more about the product.
- Assist in keeping parts department clean and orderly.
- Ensure that all parts used are recorded on the job cards.
- When working the parts counter, follow prescribed cash, credit and cheque processing procedures, warranties, and new return merchandise as required at a point of sale.
- Follow up on shortages and expedite by reporting to Dealer Principal.
- Ensure that the correct items have been picked the first time.
- Understanding of office dynamics.
- To deal with suppliers of consumables and record them accurately.
- To contribute to departmental and dealership marketing plans as required.
- To secure stores from fire, damage, or theft by implementing company policies.
- To ensure full valuation received for items returned for credit.
- Monitor supplier’s prices and report significant changes to dealer principal.
- Matric Certificate
- Code 8 License
- Minimum 2-3 years’ experience in similar role
- Read & Write English
- Team Player
- Excellent Human Relation
- Confident and Proactive approach – Anticipates issues and requirements
Parts Manager – Pinetown
Posted 24 days ago
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Job Description
A vacancy for a Parts Manager exists at our automotive dealer client based in Pinetown.
This position will be suited to an experienced person who will assist the company’s customers in receiving the replacement parts they need. In this position, the candidate will have the responsibility to oversee the entire parts department. This involves managing employees, checking inventory, and ordering new parts when necessary.
The candidate will also directly handle customer service when an issue needs extra support. Our ideal applicant has several years of experience working with auto parts, preferably with some leadership or management experience. The candidate must have strong customer service and communication skills. The candidate needs to provide excellent customer service and maintain high levels of customer satisfaction on an ongoing basis.
The candidate for this position will be responsible for managing inventory based on demand and cost targets. They must be able to maintain stock at a level that enables internal servicing and repair departments to complete their work without delay. However, they must also avoid the costs of carrying excessive inventory
Specific Role Responsibilities:
The responsibilities of a Parts Manager include the following tasks:
• Handling and managing customer complaints and issues in a timely manner.
• Ensuring the inventory levels are maintained accurately.
• Make a list of the parts that need to be purchased.
• Selling manufactured parts to the customers.
• Supervising the shipment issues of the parts ordered.
• Managing the team members and delegating tasks to them.
• Overseeing the replacements procedures.
• Looking out for new suppliers offering better quality products.
• Assisting the HR department in hiring new employees.
• Providing training sessions to the new team members.
• Resolving any inconsistencies for all the purchase orders.
• Maintaining a strong relationship with the vendors and suppliers.
• Planning and creating promotional campaigns for parts on sale.
• Ensuring the customers are provided with excellent customer service and satisfaction.
• Preparing monthly and annual sales part reports.
• Adhering to all the rules and regulations of the company.
Qualifications and Experience:
Minimum Qualifications and Experience needed:
• Matric
• Management qualification would be advantageous
• 3+ Years’ Experience as a Parts Manager
• Valid Driver’s Licence
•
Skills and Personal Attributes:
Minimum requirement:
• Computer literate
• Strong Parts Retail experience
• Sound knowledge and understanding of inventory monitoring principles.
• Demonstrate good leadership skills.
• Good oral and written communication skills.
• Ability to maintain a positive working environment.
• Outstanding sales and organizational skills.
• Ability to maintain the store records accurately.
• Ability to demonstrate good administrative skills.
• Ability to offer exceptional customer service.
• A keen eye for details for accuracy.
• Excellent team management abilities.
• Ability to solve problems instantly.
• Quick decision-making skills.
• Good inventory management
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#J-18808-LjbffrSpare Parts Manager
Posted 8 days ago
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Job Description
Youll lead a high-performing team, manage spare parts sales and procurement strategies, and oversee supplier development and logistics functions. You'll drive customer satisfaction, improve supply chain efficiency, and support the business in reaching revenue and profitability targets across Southern Africas aluminium sector.
Requirements:
- National Diploma or higher in Mechanical, Electrical, or Industrial Engineering
- 5+ years in technical sales, procurement, or customer management
- Strong leadership experience in an engineering environment
- SAP experience and supply chain/logistics knowledge
- Background in aluminium smelters or heavy industry is a strong advantage
Apply now!
Spare parts manager
Posted today
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Parts manager – pinetown
Posted today
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Job Description
Junior Sales Engineer - Industrial Printing Parts
Posted 5 days ago
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Job Description
PARTS SALESPERSON - COMMERCIAL TRUCK (PINETOWN)
Posted today
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Parts salesperson - commercial truck (pinetown)
Posted today
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Minimum of 1-2 years' experience in Parts Sales within the automotive industry.
Valid Code 8 driver's license.
Excellent human relations skills, with the ability to engage with customers professionally.
Confident and proactive approach to problem-solving and customer service.
In-depth knowledge of automotive parts and accessories.
Familiarity with inventory management systems and point-of-sale software.
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Customer Service Supervisor
Posted 8 days ago
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Job Description
- Assist passengers with ticket sales, bookings and flight changes;
- Handle issues such as delays, cancellations, and other operational challenges;
- Explain processes to customers and provide assistance where necessary;
- Supervise Ticket Sales staff;
- Supervise ticket sales representatives, including their training, coaching, and performance evaluation;
- Ensure that all ticket sales representatives adhere to FlySafair policies and procedures, including pricing, ticketing, and refund policies;
- Resolve customer complaints and issues related to ticket sales;
- Oversee the day-to-day operations of the ticket sales department, including managing staff, scheduling and shifts;
- Ensure that all ticket sales are handled efficiently and accurately without any errors or discrepancies;
- Liaise with customers and maintain a visible, accessible presence for both staff and passengers at all times.
- Grade 12 or equivalent (Essential);
- Travel Degree or Diploma (Advantageous);
- Minimum of 2-4 years' experience in an Airline/Aviation environment (Passenger Services and/or Ramp Services and/or Baggage Handling);
- No criminal or credit record;
- Must be willing to work on weekends and public holidays;
- Excellent understanding and experience of delivering great customer service;
- Proficient in the use of Microsoft Office (Word, Excel and Outlook);
- Excellent communication skills (verbal and written);
- Conflict resolution skills;
- Excellent phone etiquette;
- Must be willing to work shifts.
- Professional;
- High integrity;
- Punctual;
- High degree of patience and assertiveness;
- Reliable and dependable;
- Ability to deal with confidential information;
- Team player;
- Immaculate time keeping;
- The ability to work well under pressure.
- Email applications will not be accepted;
- Preference will be given to members of under-represented designated groups;
- Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.
- Not to proceed with this vacancy;
- To appoint the selected candidates based on its operational requirements.
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Customer Service Consultant
Posted 11 days ago
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Job Description
Our client is seeking a Customer Service Consultant for their team in Cape Town North.
Location: Cape Town Northern Suburbs
Requirements:
- Grade 12
- At least 2 years’ experience in a call centre/customer support environment
- Computer literate – MS Outlook, Excel, Word & Internet
- Professional communication skills in both Afrikaans and English
- Formal business writing skills
- Own reliable transport and preferably reside in the Northern Suburbs
About:
- Strong administration, organising, problem-solving and time management skills
- Ability to remain calm, objective and self-controlled under pressure
- Provide professional and exceptional support to both internal and external customers
- Advise and educate customers on the company procedures for different product models
- Handle monthly account queries via telephone, WhatsApp chatbot and company ticketing system
- Create, assign, escalate, follow up and resolve tickets
- Build positive relationships with customers and collaborate with team members to ensure top-tier service
- Perform administrative duties such as follow-up of failed communications, updating customer profiles, and reporting
- Send bulk emails and SMS to customers
Salary: R15,000 per month
Death & Disability Cover
How to Apply: via our website
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