Manager, MIS & Process Improvement

Johannesburg, Gauteng Standard Bank of South Africa Limited

Posted 25 days ago

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Job Description

Business Segment: Corporate & Investment Banking

Location: ZA, GP, Johannesburg, Simmonds Street 5

Provision of reporting, insights and analytics for a portfolio across multiple products and/or segments across the product lifecycle (e.g. originations, account management, collections) in order to inform business decision making & strategy formulation. To enable the business to access and interpret reports and dashboards, and to efficiently and effectively utilise the available reporting tools. To drive the automation of relevant production reports to ensure efficiency and accuracy of reports. To drive process improvement across the products and segments.

Qualifications

Type of Qualification: First Degree
Field of Study: Information Technology

Experience Required

This role requires at least 7 years of experience in customer data and information lifecycle with an understanding of BI technologies and practices.

Operations

1-2 years:

  • Experience in business analysis, process flow and business process improvement.

5-7 years:

  • Experience in Data analytics and BI technologies.
Additional Information
  • Adopting Practical Approaches
  • Challenging Ideas
  • Documenting Facts
  • Examining Information
  • Exploring Possibilities
  • Interacting with People
  • Interpreting Data
  • Taking Action
  • Team Working
  • Data Analysis
  • Data Integrity
  • Business Intelligence using Qlik Sense
  • Knowledge of Banking & Financial Service
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Consultant - RAFM Strategy Planning and Operations Management.

Roodepoort, Gauteng MTN

Posted 2 days ago

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Job Description

Job title

Consultant - RAFM Strategy Planning and Operations Management.

Job Location

Gauteng, Roodepoort

Deadline

September 08, 2025

Responsibilities

Strategic Planning Support

  • Provide support to the lead role with regard to the Group RAFM strategy in relation to large-scale transformational changes from an execution planning perspective including program design, capacity, costs, benefits, timelines and quality considerations.
  • Support the Lead role in managing the business planning cycle for RAFM Group and Operating companies to align the delivery of key strategic imperatives and resource planning.
  • Interact with and engage the key RAFM managers in obtaining inputs to the strategic plan on an annual basis, including consideration for historical performance, industry requirements and trends, management priorities and OPCO inputs.
  • Develop business cases for strategic transformational projects presenting it to Functional Lead for approval.
  • Assist with the preparation and the dissemination of draft strategic plans for RAFM in each calendar year, with the management team.
  • Support with the dissemination of the execution plan to all affected and interested stakeholders.

Operational Delivery

  • Monitor, review and report on the RAFM strategic initiatives and projects across the group.
  • Ensure integration of RAFM strategic initiatives into budget and business plan.
  • Support the Lead in assessing and approving the Group RAFM strategic goals to be cascaded to OPCOs.
  • Support the Lead in defining the workstream scope required to achieve a given set of strategic program objectives.
  • Support line manager in creating the detailed work plan to deliver the scope of the RAFM strategic initiatives and projects.
  • Support line manager to facilitate the change management and capability building needed to achieve the RAFM strategy.
  • Ensure that reports are available for submission to Executive with timelines and deliverables on the strategic initiatives.
  • Maintain relationships with external industry experts to identify market trends, competitive dynamics, acquisition and partnership ideas.
  • Define and develop the end-to-end value chain for RAFM strategy planning processes, with both the business and rules of engagement.
  • Prepare the RAFM strategy and execution planning documentation that will be used to engage and communicate with key stakeholders.
  • Support line manager and HR to formalise and socialise a future fitting integrated RAFM talent strategy through learning and development programmes.

Stakeholder Management

  • Identify and manage key stakeholders and customers relating to RAFM strategic delivery.
  • Oversee relevant framework development for the supply and performance of services from and to customer and stakeholders.
  • Build tactical and operational relationships with management within customer and stakeholder communities to ensure performance is regularly reviewed, improved and managed.
  • Support to the line manager to create positive change in awareness and engagement levels of key stakeholders and all staff in supporting the design of a revenue responsible organisation.

Key Deliverables

  • Effective diary and calendar management
  • Tracking of forum engagements and actions
  • Effective Document management

Role Dependencies

  • Active support from Senior Manager : RAFM Strategy & Transformation Office
  • Understanding of Opco RAFM teams
  • Understanding of Internal systems and tools

Qualifications

Education :

  • Bachelor’s degree – BCom / B.Sc. or related
  • Project Management qualification or certification – Prince / PMBOK
  • Change Management certification advantageous
  • Preferable - CISA / CISM / CGEIT certifications advantageous
  • Regional and international travel (if required)

Experience :

  • At least 5 years of strategy planning and operations experience in a complex, technology-oriented industry
  • At least 3 to 5 years of transformational programme / project experience.
  • A good working knowledge of telecommunications technology principles and application.
  • At least 5 years of working knowledge with internal control and governance systems and environments
  • Working experience in a Group company environment is beneficial

Capabilities :

  • Conceptual Thinker, Problem Solver, Improvement Driver
  • Culture and Change Champion, Supportive People Manager, Relationship Manager
  • Results Achiever, Operationally Astute

Functional Competencies :

  • Service Excellence
  • Technical Assurance
  • Revenue Assurance Operations
  • Fraud Management

Competencies :

  • Manages multiple initiatives and projects simultaneously with strong organisational skills and the ability to prioritises effectively under pressure.
  • Works collaboratively across teams, embraces change, and approaches challenges with a proactive and solution-oriented mindset.
  • In-depth awareness of macro-environmental trends

Apply Before 09 / 04 / 2025

  • Administrative / Management jobs

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Data Operations Analyst | Investment Management | Sandton

Sandton, Gauteng The Recruitment Council

Posted 25 days ago

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Job Description

Our client, a leading Asset Management Firm, is looking for a qualified Data Operations Analyst. As a Data Operations Analyst, you will:

  1. Maintain relationships with Portfolio Managers, Dealers, and Performance & Risk, Client Operations and Reporting teams. Understand their queries and the impact a data issue has on their function/process, manage their expectations, and consider changes to avoid a recurrence.
  2. Have a key relationship with Investment Operations and assist in data queries which arise in that team.
  3. Maintain relationship with Data team as well as assist in the oversight of that team.
  4. Maintain relationship with other data providers (Benchmark Data Provider) and assist in oversight of that team, ensuring quality of benchmark data.
  5. Create securities required for trading.
  6. Maintain security static data.
  7. Perform daily system and data reconciliations.
  8. Review NAV reconciliations, investigate breaks and communicate to impacted business users of the data.
  9. Assist with the implementation of new products and new instruments from a data operations perspective.
  10. Continually review and update processes and procedures to reduce risk and improve efficiency.

Qualifications:

  • BCom / BBus Sci or other similar degrees.

Experience:

  • At least 3-5 years relevant industry and operational experience.
  • Experience of liaising with individuals at all levels and across business.
  • Bloomberg experience.
  • Basic SQL experience.
  • Strong Excel knowledge.

Attributes:

  • The ability to build and maintain meaningful relationships.
  • The ability to ‘approach and own’ and continuously look for opportunities to develop.
  • Ability to analyse, interpret and assimilate information.
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Data operations analyst | investment management | sandton

Sandton, Gauteng The Recruitment Council

Posted today

Job Viewed

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Job Description

permanent
Our client, a leading Asset Management Firm, is looking for a qualified Data Operations Analyst. As a Data Operations Analyst, you will: Maintain relationships with Portfolio Managers, Dealers, and Performance & Risk, Client Operations and Reporting teams. Understand their queries and the impact a data issue has on their function/process, manage their expectations, and consider changes to avoid a recurrence. Have a key relationship with Investment Operations and assist in data queries which arise in that team. Maintain relationship with Data team as well as assist in the oversight of that team. Maintain relationship with other data providers (Benchmark Data Provider) and assist in oversight of that team, ensuring quality of benchmark data. Create securities required for trading. Maintain security static data. Perform daily system and data reconciliations. Review NAV reconciliations, investigate breaks and communicate to impacted business users of the data. Assist with the implementation of new products and new instruments from a data operations perspective. Continually review and update processes and procedures to reduce risk and improve efficiency. Qualifications: BCom / BBus Sci or other similar degrees. Experience: At least 3-5 years relevant industry and operational experience. Experience of liaising with individuals at all levels and across business. Bloomberg experience. Basic SQL experience. Strong Excel knowledge. Attributes: The ability to build and maintain meaningful relationships. The ability to ‘approach and own’ and continuously look for opportunities to develop. Ability to analyse, interpret and assimilate information. #J-18808-Ljbffr
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Chief Operations Officer (COO) - Business Management & Development

Johannesburg, Gauteng The Legends Agency

Posted 2 days ago

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Job Description

South Africa (with international travel)

Reporting To : Job Overview :

My client is seeking a highly skilled and dynamic Chief Operations Officer to serve as the CEO's right hand in driving strategic initiatives, overseeing daily operations, and expanding our presence within the aviation industry. The ideal candidate will possess a strong background in business and financial management, excellent negotiation skills, and extensive contacts within the aviation sector. This role requires a charismatic leader with exceptional presentation, networking abilities, and the ability to work closely with the CEO to implement strategic vision and operational excellence.

Key Responsibilities :

Strategic Leadership & Implementation :

Support the CEO in executing the company's vision and strategic plans, ensuring alignment across all operational facets.

Operational Management :

Oversee day-to-day business operations, ensuring efficiency, quality, and consistency in service delivery.

Manage budgets, financial planning, and reporting, ensuring profitability and cost control.

Business Development & Networking :

Cultivate and leverage contacts within the aviation industry, negotiate deals, and identify new business opportunities.

Maintain a deep understanding of the aviation sector, including market trends, regulatory requirements, and competitive landscape.

Travel & Representation :

Represent the company at global networking events, conferences, and industry gatherings.

Lead and motivate teams, fostering a culture of excellence and professionalism.

Brand & Marketing Coordination :

Collaborate with marketing teams to enhance brand presence, leveraging your insights and industry connections.

Compliance & Risk Management :

Ensure all operations adhere to industry standards, legal requirements, and safety protocols.

Qualifications & Skills :

Proven experience in senior business management, ideally within the aviation industry.

Strong financial acumen and experience managing budgets and financial reports.

Extensive contacts within the aviation sector and excellent negotiation skills.

Demonstrated leadership and team management capabilities.

Excellent presentation, communication, and interpersonal skills.

Ability to operate with a high level of professionalism and presence.

Strategic thinker with the ability to implement complex initiatives.

Experience or background in marketing management is advantageous.

Willingness to travel internationally on a regular basis.

Fluency in English; additional languages are a plus.

Requirements :

Bachelor's degree in Business Administration or a similar qualification is preferred.

Minimum of 8-10 years of relevant experience.

Strong network within the aviation industry.

Ability to work independently and report directly to the CEO.

Valid passport and willingness to travel globally.

What They Offer :

An exciting opportunity to shape and grow a forward-thinking company within the aviation sector.

Competitive salary and performance-based incentives.

International exposure and networking opportunities.

Dynamic and entrepreneurial work environment.

Create a job alert for this search #J-18808-Ljbffr
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Chief operations officer (coo) - business management & development

Johannesburg, Gauteng The Legends Agency

Posted today

Job Viewed

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Job Description

permanent
South Africa (with international travel) Reporting To : Job Overview : My client is seeking a highly skilled and dynamic Chief Operations Officer to serve as the CEO's right hand in driving strategic initiatives, overseeing daily operations, and expanding our presence within the aviation industry. The ideal candidate will possess a strong background in business and financial management, excellent negotiation skills, and extensive contacts within the aviation sector. This role requires a charismatic leader with exceptional presentation, networking abilities, and the ability to work closely with the CEO to implement strategic vision and operational excellence. Key Responsibilities : Strategic Leadership & Implementation : Support the CEO in executing the company's vision and strategic plans, ensuring alignment across all operational facets. Operational Management : Oversee day-to-day business operations, ensuring efficiency, quality, and consistency in service delivery. Manage budgets, financial planning, and reporting, ensuring profitability and cost control. Business Development & Networking : Cultivate and leverage contacts within the aviation industry, negotiate deals, and identify new business opportunities. Maintain a deep understanding of the aviation sector, including market trends, regulatory requirements, and competitive landscape. Travel & Representation : Represent the company at global networking events, conferences, and industry gatherings. Lead and motivate teams, fostering a culture of excellence and professionalism. Brand & Marketing Coordination : Collaborate with marketing teams to enhance brand presence, leveraging your insights and industry connections. Compliance & Risk Management : Ensure all operations adhere to industry standards, legal requirements, and safety protocols. Qualifications & Skills : Proven experience in senior business management, ideally within the aviation industry. Strong financial acumen and experience managing budgets and financial reports. Extensive contacts within the aviation sector and excellent negotiation skills. Demonstrated leadership and team management capabilities. Excellent presentation, communication, and interpersonal skills. Ability to operate with a high level of professionalism and presence. Strategic thinker with the ability to implement complex initiatives. Experience or background in marketing management is advantageous. Willingness to travel internationally on a regular basis. Fluency in English; additional languages are a plus. Requirements : Bachelor's degree in Business Administration or a similar qualification is preferred. Minimum of 8-10 years of relevant experience. Strong network within the aviation industry. Ability to work independently and report directly to the CEO. Valid passport and willingness to travel globally. What They Offer : An exciting opportunity to shape and grow a forward-thinking company within the aviation sector. Competitive salary and performance-based incentives. International exposure and networking opportunities. Dynamic and entrepreneurial work environment. Create a job alert for this search #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Chief operations officer (coo) - business management & development

Johannesburg, Gauteng The Legends Agency

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
South Africa (with international travel) Reporting To : Job Overview : My client is seeking a highly skilled and dynamic Chief Operations Officer to serve as the CEO's right hand in driving strategic initiatives, overseeing daily operations, and expanding our presence within the aviation industry. The ideal candidate will possess a strong background in business and financial management, excellent negotiation skills, and extensive contacts within the aviation sector. This role requires a charismatic leader with exceptional presentation, networking abilities, and the ability to work closely with the CEO to implement strategic vision and operational excellence. Key Responsibilities : Strategic Leadership & Implementation : Support the CEO in executing the company's vision and strategic plans, ensuring alignment across all operational facets. Operational Management : Oversee day-to-day business operations, ensuring efficiency, quality, and consistency in service delivery. Manage budgets, financial planning, and reporting, ensuring profitability and cost control. Business Development & Networking : Cultivate and leverage contacts within the aviation industry, negotiate deals, and identify new business opportunities. Maintain a deep understanding of the aviation sector, including market trends, regulatory requirements, and competitive landscape. Travel & Representation : Represent the company at global networking events, conferences, and industry gatherings. Lead and motivate teams, fostering a culture of excellence and professionalism. Brand & Marketing Coordination : Collaborate with marketing teams to enhance brand presence, leveraging your insights and industry connections. Compliance & Risk Management : Ensure all operations adhere to industry standards, legal requirements, and safety protocols. Qualifications & Skills : Proven experience in senior business management, ideally within the aviation industry. Strong financial acumen and experience managing budgets and financial reports. Extensive contacts within the aviation sector and excellent negotiation skills. Demonstrated leadership and team management capabilities. Excellent presentation, communication, and interpersonal skills. Ability to operate with a high level of professionalism and presence. Strategic thinker with the ability to implement complex initiatives. Experience or background in marketing management is advantageous. Willingness to travel internationally on a regular basis. Fluency in English; additional languages are a plus. Requirements : Bachelor's degree in Business Administration or a similar qualification is preferred. Minimum of 8-10 years of relevant experience. Strong network within the aviation industry. Ability to work independently and report directly to the CEO. Valid passport and willingness to travel globally. What They Offer : An exciting opportunity to shape and grow a forward-thinking company within the aviation sector. Competitive salary and performance-based incentives. International exposure and networking opportunities. Dynamic and entrepreneurial work environment. Create a job alert for this search #J-18808-Ljbffr
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