What Jobs are available for Operations Manager in Edenvale?

One of my clients that is based in the East Rand is looking for an Operational Financial Manager to join their team. Experience in the Financial Services, Banking industry is not negotiable

Responsibilities:

Analysis

Budgeting

Forecasting

Projects

Implement and improve controls

Strategy

Planning

Process improvement

People management

Qualification/ Skills:

Finance Degree

8-10 years' experience

Operational Finance experience

Team management experience

Projects

Experience in the Financial services/ Insurance industry

Fund management experience

Process improvement

Minimum Requirements
Minimum Formal Qualifications:

• B.Sc./ B.Com / B-Tech in IT or related field.
• Certification required: ITIL Foundation Certificate, Agile Scrum Master Certificate or Certified Scrum Master (SCM)Certificate is required

Minimum Years Of Experience

• Minimum 5 years' experience in an ICT Infrastructure and Services operations environment of which at least 3 years at a managerial level
• Certification in at least one Virtual Hypervisor Platform will be an advantage
• Certificate with one of the Cloud Infrastructure Provisioning Vendors will be an advantage
• Linux Skills will be an advantage
• Certified Information Systems Auditor (CISA) will be an advantage
• Certified Network Associate Certificate (CCNA or HCNA) will be an advantage

Business Unit: Discovery Insure

Function: Call Center / Contact Center

Date: 27 Oct 2025

Discovery – Insure

Manager |Operations – Short Term Insurance

About Discovery

Discovery's core purpose is to make people healthier and to enhance and protect their lives. We invest in exceptional individuals who align with our values and thrive in our fast-paced, dynamic environment. As global thought leaders, we are committed to innovation that drives financial success and creates meaningful societal impact.

About Discovery Insure

Discovery Insure is South Africa's fastest-growing short-term insurance provider, offering comprehensive motor and home insurance solutions. Through our Shared-value Insurance model and the award-winning Vitality Drive programme, we incentivise and reward clients for driving well. With a growing footprint in Europe and the Middle East, we are building a nation of great drivers and better businesses. Our team of over 900 professionals is dedicated to delivering innovative solutions and exceptional service to our clients and financial advisers.

Key Purpose of the Role

To lead and manage operations teams within the Short-Term Insurance Servicing Call Centre, including all related administrative and support functions. The role is responsible for implementing strategy, achieving performance targets, and ensuring high-quality service delivery to customers and stakeholders.

Key Responsibilities

• Oversee and manage service levels and standard operating procedures across the call centre and associated functions.
• Perform full line management duties within the scope of the role.
• Analyse operational trends and identify improvement opportunities.
• Manage relationships with internal and external stakeholders.
• Drive staffing efficiency and optimise operational performance.
• Review and align processes and SOPs regularly.
• Manage operating costs in line with budgetary constraints.
• Implement and monitor strategic objectives and performance targets.
• Mentor, coach, and develop direct reports.
• Handle escalated queries from various stakeholders.
• Provide regular reporting to business stakeholders.
• Foster a culture aligned with Discovery's values.
• Conduct monthly one-on-one meetings and performance reviews.

Candidate Requirements

Education

• Matric (Essential)
• FAIS full qualification – Short Term Insurance (Essential)
• RE5 certification (Essential)
• CPD certificate (Essential and/or advantageous)
• Relevant tertiary qualification (Advantageous)
• Degree (Advantageous)

Experience

• Minimum 3 years' experience in a call centre (inbound or outbound) within client servicing teams in the short-term insurance industry (Essential)
• Minimum 4 years' experience in a leadership role within a call centre environment (Essential)

EMPLOYMENT EQUITY

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Operations Manager – East Rand, Gauteng

We are looking to employ an experienced Operations Manager who will oversee three filling stations in Tembisa. The successful individual must be self-driven and results driven, with strong leadership qualities.

The Operations Manager will be expected to optimise growth in fuel, convenience store and food service sales. They will work with site supervisors to ensure smooth day-to-day operations, excellent customer service, training and development, and ensure regulatory compliance.

Responsibilities:

• Operations management – Lead a team of three site supervisors to ensure efficient and profitable operations in each filling station. Identify opportunities for growth and improvement.
• Financial oversight – Monitor sales volumes and profit margins across all three filling stations. Analyse financial reports to identify underperforming areas and implement corrective actions.
• Regulatory Compliance - Ensuring adherence to all health and safety requirements and all regulatory standards.
• Customer service – Lead initiatives to uphold excellent customer service across all sites.
• Staff management – Support the site supervisors in driving staff performance and continuous training and development. Ensure efficient roster management across all the sites.

Qualifications and Experience:

• Matric / Grade 12
• Diploma/Degree Business Management or Operations Management
• Minimum of 8 years' experience in fuel industry and/or retail (Essential)
• Minimum of 5 years' experience in management or supervisory roles
• Proficiency with Microsoft Excel and Word

Key Skills:

• Excellent communication and interpersonal skills
• Ability to work under pressure
• Excellent organisational and analytical skills
• Strong people management and leadership skills
• Must have reliable transport

If you have not received a response within two weeks, please consider your application to be unsuccessful.

Job Type: Full-time

Pay: R15 000,00 - R21 000,00 per month

Application Question(s):

• How many years have you worked in the fuel or retail industry?
• How many years' experience do have you in management positions?

Work Location: In person

About Us:

Jalusi Corporation is a dynamic and growing company that specializes in providing digital and business solutions to businesses. We are seeking an experienced and passionate Operations Manager to join our team and help us take our business to the next level.

Job Summary:

We are looking for a highly skilled and motivated Operations Manager to oversee the day-to-day operations of our company. The successful candidate will have a strong background in business and finance, with a passion for growing small businesses into macro-level organizations. The Operations Manager will work closely with the Managing Director to develop and implement strategies to drive business growth, improve efficiency, and enhance profitability.

Key Responsibilities:

• Develop and implement operational strategies to achieve business objectives

• Manage and optimize business processes to improve efficiency and productivity

• Analyze financial data and provide insights to inform business decisions

• Develop and manage budgets and forecasts

• Provide advice to the Managing Director on operational matters

• Lead and manage a diverse team of employees

• Foster a culture of innovation, collaboration, and continuous improvement

Requirements:

• Degree in Business, Finance, or a related field

• Proven experience in operations management, preferably in a growing business

• Strong financial management and analysis skills

• Excellent leadership and management skills

• Ability to work with a diverse group of employees

• Passion for growing small businesses into macro-level organizations

• Strong communication and interpersonal skills

What We Offer:

• Competitive salary between R R48 000 and production bonus

• Opportunity to work with a dynamic and growing company

• Collaborative and innovative work environment

• Professional development and growth opportunities

How to Apply:

• If you are a motivated and experienced operations professional with a passion for growing businesses, please submit your application, including your resume and a cover letter, to We look forward to hearing from you

Job Description

Hello Future Operations Manager

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in as a Operations Manager, where you will manage the design and implementation of appropriate and sustainable solutions and ensure effective collaboration and integration across product houses, business units and segments where you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious.

Now's the time to imagine your potential in a team where experts come together and ignite effective change

As part of our team in our space, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.

• Contribute to overall business improvement
• Identify and implement processes aligned to strategic objectives
• Customer Experience & Customer Service strategic alignment
• Leading all the respective teams (As per structure above)
• Making sure that the business achieves its strategic objectives related to customer (includes service, experience)
• Functions pertaining to management (people, production, customer, and finance)
• Responsible for people management - includes talent management, change leadership.
• Align technology to business needs
• Operational efficiency and quality
• Provide operational and best practice context for internal environment.
• Build relationships with peers and or colleagues that impact across business areas.
• Ensures compliance to system and operational controls
• KRI indicators, client treatment with emphasis on compliance to legislation,
• Statistical reporting on performance
• Effective budget management - Deliver the allocated part of the operations within agreed budgets, service levels and business targets.
• Collaborate and work with the HR and IT teams to deliver required service levels.
• Actively share information with other team members regarding successes, issues, trends, and ideas.

Education and Experience

• Grade 12 (Matric)
• Degree
• 3 + years of experience dealing with Complaints
• Experience in a collection team (Advantageous)
• 2-3 years in Management

Key Component:

• Leadership and team management
• Strategic planning
• Customer Experience enhancement
• Business & Process improvement
• Performance Management
• Reporting Stakeholder engagement (Including ownership and accountability for SLA with Associates)

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

11/10/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Alligator Manufacturing is a major supplier of branded products and clothing to both corporates and retailers. We are leaders in design, manufacturing and sourcing, supplying uniforms and merchandise to clients throughout Africa.

We are seeking a highly organized and strategic Operations Manager to oversee and optimize our end-to-end operational functions. This role is pivotal in ensuring seamless coordination across Supply Chain, Logistics, CMT Production, IT Infrastructure, Health & Safety, People Management, and Cost Control. The ideal candidate will be a hands-on leader with a strong background in operational excellence, cross-functional team management, and continuous improvement.

Key Responsibilities:

Supply Chain Management

· Oversee the Procurement Controller that is responsible for sourcing, procurement, and order execution

processes.

· Support them to build and maintain supplier relationships and negotiate contracts.

· Ensure that inventory levels are monitored and ensure timely replenishment of raw materials and

finished goods.

Logistics & Warehousing

· Oversee the Logistics Managers who are responsible for receiving, warehousing, picking & packing,

dispatch, and quality control.

· Optimize warehouse layout and processes for efficiency and safety.

· Ensure accurate and timely order fulfilment.

· Track KPIs such as dispatch accuracy and on-time delivery rates.

· Resolve courier issues and customer complaints.

· Enforce logistics SOPs and safety protocols.

· Mentor and upskill logistics staff.

CMT Production Oversight

· Supervise the Procurement Controller, Logistics Manager and Quality Controller who are responsible

for raw materials control, goods receipting, BOM assembly, production quality control, and finished

goods management.

· Collaborate with production teams to meet output targets and maintain product standards.

IT Infrastructure

· Onsite link between Head Office and Branch in terms of communication of any issues with IT systems,

including equipment, telephones, printers, and network infrastructure.

· Liaise with Head Office IT support and external vendors to ensure issues are resolved timeously.

Health & Safety

· With the help of the Logistics Managers, ensure compliance with health and safety regulations across

warehouse and office environments.

· Conduct regular self-audits and implement corrective actions where necessary.

· Maintain PPE standards, fire safety equipment, and first aid readiness.

· Assist HR with IOD Cases

People Management

· Lead and develop the cross-functional operations team in line with the same standards as the CPT

Branch.

· Foster a culture of accountability, collaboration, and continuous improvement.

· Manage staffing, training, and performance evaluations.

Cost Control & Efficiency

· Monitor operational budgets and identify cost-saving opportunities.

· Implement process improvements to enhance productivity and reduce waste.

· Track KPIs and report on operational performance.

Essential Requirements:

· Relevant Qualification in Operations Management, Supply Chain, Industrial Engineering, or related field.

· Minimum 3–5 years of experience in a similar operations role.

· Proven experience managing multi-disciplinary teams and complex workflows.

· Experience in the Promotional Goods industry will be an advantage.

· Knowledge of Procurement, Logistics and Production Processes.

· Strong analytical, problem-solving, and decision-making skills.

· Proficiency in ERP systems (Acumatica), warehouse management software, and Microsoft Office Suite

(MS Excel Intermediate).

· Good project management skills;

· Strong focus on process implementation, training and continuous improvement.

· Knowledge of setting and tracking KPIs and compiling Reports for various functional areas (Stock,

Sales, Costs etc.)

· Driver's license Code B

CLOSING DATE: Monday, 06 October 2025

All applications should be emailed to

Should you not receive a response within 1 week of the closing date, please consider your application unsuccessful. The selection process will be guided by the EE targets of the company. No late applications will be accepted.

About Prime SA

At Prime, we aim to reshape the motor vehicle insurance industry by providing the best possible insurance, delivered with humanity, simplicity, and compassion.

The Role

In this role, you'll be the engine behind operational excellence and quality delivery. You'll play a critical role in empowering our professionals and supervisors by ensuring accuracy, elevating coaching practices, and translating insights into action. This role is perfect for a purpose-driven leader who thrives in fast-paced environments, loves solving problems with data, and can coach teams to consistently deliver high performance. This is more than just a quality check role, it's a springboard into strategic leadership. You'll help shape the future of the department while making a measurable difference in operational performance and customer impact.

Main Responsibilities and Key Deliverables

• Operational Pulse & Execution:
  Start each day with precision, finalising and sharing daily performance stats before operations start. Ensure assessments, Quality Assurance tickets, and queue maintenance are processed timeously each morning. Lead daily stand-ups, floor walks, and check-ins to energise the team and align on priorities.
• Quality Intelligence:
  Conduct spot checks on assessments to uphold scoring accuracy, compliance, and feedback consistency. Spot and act on patterns, escalating recurring issues or opportunities for coaching and process refinement. Champion clarity by ensuring every Collaborative Insights professional understands expectations, scorecards, and required improvements.
• Coaching & Talent Development:
  Deliver dynamic, data-informed coaching sessions to uplift individual and team performance. Facilitate buddy systems and interdepartmental training to close knowledge gaps. Track coaching impact through documentation, feedback loops, and learning reinforcement.
• Strategic Stakeholder Alignment:
  Collaborate daily with your Senior Manager to align on trends, risks, and strategic priorities. Host and contribute to tactical sessions with internal and cross-functional teams to keep quality at the forefront. Act as a Collaborative Insights ambassador, driving a culture of excellence, accountability, and continuous improvement across the business.
• Insight-Driven Reporting & Analytics:
  Maintain real-time visibility with hourly performance stats and rapid issue escalation. Submit comprehensive end-of-day summaries to keep leadership and teams informed. Analyse dispute trends, Quality Assurance tickets, and feedback data to influence decision-making and process updates.
• Queue & Workflow Management:
  Keep the engine running, manage assessment queues and Quality Assurance tickets with efficiency and ownership. Wrap up each day with intention: clear admin, action plans, and readiness for tomorrow.
• Collaboration:
  Collaborate effectively with various internal stakeholders to drive continuous improvement across various business functions

Key Deliverables

• Real-time and end-of-day performance dashboards
• Quality Assurance spot-check outcomes and audit trails
• Coaching records and feedback analysis
• Dispute logs and quality escalation reports
• Collaborative Insight team touchpoints (floor walk notes, check-in highlights)

Personal Attributes and Skills

• Meticulous attention to detail and process optimisation
• Confident communicator and engaging facilitator
• Natural coach and mentor, able to uplift others with clarity and empathy
• Analytical thinker who leverages data to improve performance
• Expert at juggling multiple priorities and staying calm under pressure
• Proficient in Quality Assurance tools such as Excel, and operational dashboards

Qualification & Experience

• 2–3 years of experience in quality assurance, coaching, or operations (ideally in insurance or call centres)
• A proven track record of performance management and feedback delivery
• Regulatory awareness (FAIS, POPIA, TCF) is a strong plus
• Ability to work in a fast-paced environment, meet set targets and availability for early-morning stats prep and after-hours wrap-ups during high-volume periods

Ready to embark on an exciting career journey with us? Apply now