Sales Operations Analyst

Johannesburg, Gauteng LexisNexis

Posted 25 days ago

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Job Description

About Our Team

LexisNexis Legal & Professional serves customers in over 150 countries with 11,800 employees worldwide. As part of RELX, we provide information-based analytics and decision tools for professional and business customers. We lead in deploying AI and advanced technologies to improve productivity and transform the legal market, using ethical and powerful generative AI solutions tailored to each legal use case

About the role: We are looking for a detail-oriented Sales Operations Analyst to join our Sales Enablement team. This role focuses on optimizing the sales process, driving data-informed strategies, and supporting revenue generation through reporting, analysis, and systems improvement. You will work cross-functionally to provide actionable insights that enhance sales performance.

Key Responsibilities:

  • Analyze and interpret sales data to identify trends, gaps, and opportunities. Develop and maintain dashboards, reports, and performance KPIs to support leadership decisions.
  • Partner with Sales Leaders on forecasting and pipeline analysis to support strategic decision-making.
  • Identify inefficiencies in the sales process and recommend operational improvements.
  • Manage and optimize CRM and system tools (e.g., Salesforce) ensuring accurate data and user adoption.
  • Monitor and report on compensation plans, quotas, and performance incentives, leveraging automation to improve accuracy and efficiency.
  • Contribute to strategic planning and quarterly business reviews.
  • Collaborate with cross-functional teams (e.g., Marketing, Finance, Customer Success) to align on go-to-market initiatives.

Qualifications:

  • Experience in Sales Operations, Business Analytics, or related roles.
  • Proficiency in CRM platforms (e.g., Salesforce) and BI tools (e.g., Power BI, Tableau).
  • Strong command of Excel (e.g., pivot tables, data modeling). Excellent analytical, organizational, and communication skills.
  • Ability to manage multiple projects and stakeholders concurrently. Ability to undertake ad hoc analyses and responsibilities as required.
  • Commitment to continuous learning and improvement.
  • Ability to work effectively in a diverse and inclusive team environment

Work in a Way That Works for You

We promote a healthy work/life balance with numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals. We offer flexible working hours to help you fit everything in and work when you are most productive.

About the Business

RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organizations. With a presence in 25 countries across 42 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX.

Equal Opportunity Employer

RELX is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you need accommodation or adjustment, please let us know by completing our Applicant Request Support Form or contacting .

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Investment Operations Analyst

Johannesburg, Gauteng Strategic Personnel

Posted today

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Job Description

Candidate must have a completed Honours (Investment Management). A further qualification in support of your Investment career journey ie CFA / Masters / Post Grad Diploma in Investment Management is advantageous.

Strong academics in both Matric and University are essential.

The candidate must have a minimum of 1-3 years working experience from within an investment management company / asset management environment.

Working experience should be from the operations space and it is essential that the candidate has a desire to remain in the Operations space.

Duties will involve:
  • Monitoring and instructing rebalances of investor accounts using the companies proprietary technology
  • Designing, implementing, and monitoring all business processes, including ensuring the accurate implementation of investment mandates and client instruction via the financial advisers and onto the underlying platforms
  • Continuous improvement of processes using technology where required. All processes within the organisation are built to be scalable with minimal human intervention
  • Working closely with the Asset Management team to notify them of flows into the funds
  • Scrutinising the underlying charges within the funds and reconciling to ensure they are in line with expectations
  • Developing trusted relationships with investment platforms, advisers and clients (as applicable) and be prepared to engage socially where beneficial
  • A safe pair of hands within the core operations team to oversee and deliver on business-wide projects
  • Develop and maintain expertise, skill and technical knowledge required to add valuable input across the companys business and investment proposition
The candidate must be able to work well within a small, entrepreneurial team.

Only shortlisted candidates will be contacted. If you have not heard back from us by the end of October 2025, please consider your application unsuccessful.
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Financial Operations Analyst

New
Bryanston, Gauteng R900000 - R1200000 Y Prime Investments

Posted today

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Who We Are

Prime Investments is a distinguished, award-winning financial services group, regulated and operating across South Africa, Guernsey, Mauritius, and Botswana. With a team of over 85 professionals—spanning offices in the above jurisdictions, we specialise in fund services including administration, accounting, investor services, and multi-jurisdictional distribution. Our expertise supports both traditional and alternative fund structures and mandates, ensuring tailored solutions for a diverse client base.

What Sets Us Apart

At Prime Investments, we believe that exceptional service begins with empowered people. We foster a culture where trust, autonomy, and collaboration are paramount. We don't track time or micromanage—we work with capable, committed individuals and trust them to deliver their best. Our environment is transparent, supportive, and driven by a shared enthusiasm for excellence—both in how we serve our clients and how we support one another.

Function Overview

This role provides essential support to the Financial Operations (FinOps) team, with a focus on all financial activities related to CIS trading and banking, as well as other pooled portfolios. The function is responsible for ensuring the completeness and accuracy of financial transactions, maintaining regulatory compliance, and contributing to process improvements that enhance operational efficiency. A strong emphasis is placed on delivering high-quality client service and meeting critical deadlines.

Key Responsibilities:

  • All payments both locally and offshore and monitoring the settlement thereof.
  • Portfolio cash management.
  • Processing investment and/or disinvestment instructions both locally and offshore.
  • Unit Reconciliation of underlying third-party statements.
  • Query resolution.
  • Setup of trade accounts.
  • Improving of processes and controls within the CIS trading and banking environment.
  • Assist with the linking of CIS instruments via Finswitch and Calastone.
  • Review and assess risk areas in the CIS trading and banking and drive resolution of these in a timely manner.
  • Ongoing monitoring of the CIS trading and banking function and problem resolution.
  • Review monthly reports and controls.
  • Relationship management of internal clients, trustees/custodians (CIS), external clients and regulators for all matters relating to CIS trading and banking.
  • Providing support to the FinOps team leader and broader team.
  • Any other task that may be required in support of the administration of CIS trading and banking.

Required Skills & Experience:

  • Bachelor of Commerce (BCom), finance related.
  • Minimum 1-3 years Unit Trust Administration experience.
  • Fluent in English (both formal and verbal)

Preferred Attributes:

  • Understanding of industry knowledge and movements
  • Building and maintaining ongoing relationships with clients.
  • Ensure appropriate standard processes are followed and actioned
  • Detailed systems observation
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Sales Operations Analyst

Johannesburg, Gauteng RELX INC

Posted 25 days ago

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Job Description

About Our Team
LexisNexis Legal & Professional serves customers in over 150 countries with 11,800 employees worldwide. As part of RELX, we provide information-based analytics and decision tools for professional and business customers. We lead in deploying AI and advanced technologies to improve productivity and transform the legal market, using ethical and powerful generative AI solutions tailored to each legal use case
About the role: We are looking for a detail-oriented Sales Operations Analyst to join our Sales Enablement team. This role focuses on optimizing the sales process, driving data-informed strategies, and supporting revenue generation through reporting, analysis, and systems improvement. You will work cross-functionally to provide actionable insights that enhance sales performance.
Key Responsibilities:
+ Analyze and interpret sales data to identify trends, gaps, and opportunities. Develop and maintain dashboards, reports, and performance KPIs to support leadership decisions.
+ Partner with Sales Leaders on forecasting and pipeline analysis to support strategic decision-making.
+ Identify inefficiencies in the sales process and recommend operational improvements.
+ Manage and optimize CRM and system tools (e.g., Salesforce) ensuring accurate data and user adoption.
+ Monitor and report on compensation plans, quotas, and performance incentives, leveraging automation to improve accuracy and efficiency.
+ Contribute to strategic planning and quarterly business reviews.
+ Collaborate with cross-functional teams (e.g., Marketing, Finance, Customer Success) to align on go-to-market initiatives.
Qualifications:
+ Experience in Sales Operations, Business Analytics, or related roles.
+ Proficiency in CRM platforms (e.g., Salesforce) and BI tools (e.g., Power BI, Tableau).
+ Strong command of Excel (e.g., pivot tables, data modeling). Excellent analytical, organizational, and communication skills.
+ Ability to manage multiple projects and stakeholders concurrently. Ability to undertake ad hoc analyses and responsibilities as required.
+ Commitment to continuous learning and improvement.
+ Ability to work effectively in a diverse and inclusive team environment
Work in a Way That Works for You
We promote a healthy work/life balance with numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals. We offer flexible working hours to help you fit everything in and work when you are most productive.
About the Business
RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organizations. With a presence in 25 countries across 42 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX.
Equal Opportunity Employer
RELX is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you need accommodation or adjustment, please let us know by completing our Applicant Request Support Form or contacting .
Does this look good to you?
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
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Senior operations analyst - hybrid

Sandton, Gauteng ExecutivePlacements.com - The JOB Portal

Posted today

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permanent
Join to apply for the Senior Operations Analyst - Hybrid role at Executive Placements.com - The JOB Portal 1 week ago Be among the first 25 applicants Position Info: Our client is searching for a Senior Operations Analyst to join their team in Sandton (Hybrid). Job Description: The primary function of this role is to provide operational support within the operations environment with a focus on collections, reconciliations, problem solving & solution implementation. Requirements: Related Degree or equivalent qualification in Business / Management or a related field. 5+ years’ experience in MS Office (Advanced Excel ability). 5+ years working within Collections, including transactional processing, experience with Debi Check, RM, and Mandates, and process submissions to banks. Up-to-date with industry developments (Payshap, RM). Knowledge of Payment Services policies, regulations, and practices at industry level. PASA Foundation certification or higher. Ability to manage and streamline complex reconciliations. Proficient in online banking platforms. Own transport. Role Responsibilities: Advanced reconciliation and data analysis. Problem solving and troubleshooting. Solution design and monitoring. Releasing payments via banking platforms. Financial calculations (Float management). System testing and management reports. SLA management, system configuration, and documentation management. Personality Attributes: Customer-focused with good communication skills. Strong analytical, interpersonal, and problem-solving skills. Technical inclination and ability to work independently. Confidentiality, time management, and organizational skills. Trustworthy, team player, good presentation skills, and able to work under pressure. Additional Details: Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Manufacturing Industry: Advertising Services This job posting appears to be active. Apply now to increase your chances of securing this role. #J-18808-Ljbffr
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Operations Quality Analyst

New
Boksburg, Gauteng R90000 - R120000 Y Tiger Brands

Posted today

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It's fun to work in a company where people truly BELIEVE in what they're doing

Operations Quality Analyst for vegetable unit- Maternity Cover

Manage non-conformance process. (Register, product status decision making). Verifying physical stock on hold on floor and updating on hold tracker. Raise non conformances, Drive investigations of non-conformance and update the tracker.

Facilitate problem solving and root cause analysis. Attend daily MDT sessions for RCAs on top 3 plant issues.

Conduct process audits and verify packaging compliance. Validate weights, TDS, Vacuum, product and processing Temperatures. Populate review.

Ensure execution of HACCP (Housekeeping checks (Daily), Fo Controls (Weekly), Glass Breakage (Weekly), Waste Management, Pest Control, chemical controls. cleaning and sanitation).

Develop and conduct training (PRP, CCP, OPRR, SOP, Work Instructions).

Lead investigation and develop lessons learnt (Complaints & Warehouse Internal & External Warehouse rejects). Attend to warehouse issues, conduct investigation and formulate a detailed reports for incidents.

Daily review of manufacturing/ process and finished product vrs specifications (Trends).

Interpret results (accept or reject)- Lab results, incubation results and do product release for labelling or external warehouses.

Drive quality gate keeping in innovation.

Participate in factory trials

In accordance with the employment equity plan of Tiger Brands and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.

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Compliance Operations Senior Analyst

Johannesburg, Gauteng Mimecast Limited

Posted 3 days ago

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Compliance Operations Senior Analyst page is loaded# Compliance Operations Senior Analystlocations: South Africa - Johannesburgtime type: Full timeposted on: Posted Todayjob requisition id: R6006About the positionMimecast Legal is looking for a Corporate Compliance Operations Manager to join our dynamic and fast-paced, global team. This role will support Mimecast in driving compliance initiatives that support and strengthen our ethical culture, align with international regulatory standards and contractual commitments, and reinforce our commitment to a respectful workplace.As a key member of our Legal team supporting Mimecast’s global operations, you’ll need strong attention to detail, analytical skills, excellent communication skills, and the ability to work to a high standard within tight deadlines within an energetic, solution-driven environment.Key Responsibilities:The responsibilities for this role will include, but are not limited to, supporting the Company’s ethical workforce and Company initiatives by:**Training & Awareness*** Coordinate the preparation and global rollout of corporate compliance training programs, ensuring content is up to date, engaging, and aligned with company values.* Manage logistics for live and virtual training sessions, including scheduling, communications, and tracking completion rates.* Monitor training effectiveness through compliance metrics and other reporting methods.**Policy Management*** Facilitate policy reviews and updates in collaboration with the Chief Compliance Officer, outside legal counsel, and other relevant stakeholders to ensure accuracy, accessibility, and global applicability.* Maintain a centralized policy repository and oversee employee acknowledgment workflows.**Regulatory Monitoring & Engagement*** Coordinate guidance from local counsel to stay informed on global regulatory updates.* Recommend operational adjustments to compliance program and reporting processes.* Assist in preparing compliance reports and presentations for senior leadership and regulators, as needed.**Compliance Operations & Tracking*** Oversee systems and processes to track employee attendance, training completion, and policy affirmations.* Provide regular reports to leadership, identifying trends, risk areas, and opportunities for improvement.* Support audit and internal review processes, ensuring evidence of compliance is accurate, current, and well-organized.* Provide general support the Company’s general compliance program.Essential Skills and Experience:* Experience coordinating global training programs and policy management processes;* Strong organizational and project management skills, with the ability to juggle multiple priorities;* Strong communication skills, both written and verbal, with the ability to convey complex compliance topics in clear, practical terms;* Hold the highest standards of ethics, discretion, professional integrity, and commitment to fostering a culture of respect and compliance;* Excellent interpersonal skills and ability to work within cross-functional teams;* Ability to work independently and be self-driven to meet objectives, often in ambiguous, fast-paced environments;* Exercise sound business judgment, risk assessment, and critical thinking for driving solutions;* Contribute to achievement of departmental goals with direct impact on results;* Ability to prioritize and manage a number of complex projects that have a significant and long-lasting impacts under tight deadlines;* Flexibility and willingness to work on a broad variety of legal and compliance matters as well as learn and develop as your career progresses; and* Excellent written and verbal communication as well as problem-solving and analytical, skills;Qualifications:* Bachelor’s degree in Legal Studies, Business, Compliance, or a related field preferred;* 2-4 years of relevant experience in compliance, legal operations, or risk management, preferably within cybersecurity, SaaS, or another highly regulated industry; and* As a global company with offices all over the world, candidates should be comfortable in a global operating environment, have the ability to travel internationally, and be able to function in a global time-zone environment.*The RSA base salary range for this position is base R400 000,00 - R600 000,00 + benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for bonus, and other related benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered*#LI-YK1**Belonging at Mimecast**Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.*Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.*
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About the latest Operations analyst Jobs in Johannesburg !

Now Open: IFC Operations Analyst Job Opportunity in Johannesburg, South Africa

Johannesburg, Gauteng AMERICA-MIDEAST EDUCATIONAL AND TRAINING SERVICES, INC.

Posted 5 days ago

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Now Open: IFC Operations Analyst Job Opportunity in Johannesburg, South Africa

IFC is seeking an Operations Analyst to support project teams in the preparation, administration, and supervision of client projects, working in close collaboration with project leads and specialists managing client relationships.

When is the Application Deadline?

Table of Contents

Tell Me About the Job:

The International Finance Corporation (IFC), a member of the World Bank Group, is hiring an Operations Analyst to support project teams in client project preparation, administration, and supervision. The role involves business development support, portfolio management, finance and budgeting, and strategy coordination.

Type:
Full-time employment (Local Recruitment) – 3-year term.

Who Can Apply?

Candidates with a Bachelor’s degree and at least 3-5 years of relevant experience in consulting, development institutions, or financial institutions. Strong analytical, organizational, and communication skills are required.

How are Applicants Selected?
Candidates will be assessed based on their financial sector knowledge, analytical skills, communication abilities, and experience with business development, budgeting, and project management. Proficiency in English is required; French is a plus.

Which Countries Are Eligible?
Open to applicants who are eligible to work in South Africa.

Where Will the Job Be Taken?
Johannesburg, South Africa – IFC Country Office.

How Many Positions Are Available?
One position.

What is the Benefit of the Job?
  • Competitive salary and benefits package
  • Medical, life, and disability insurance
  • Paid leave, including parental leave
  • Career growth in an international financial institution

How Long Will the Job Last?
The contract duration is three (3) years, with the possibility of renewal based on performance and organizational needs.

How to Apply:

Interested candidates should submit their applications through the IFC careers portal before the deadline.

#J-18808-Ljbffr
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Security Operations Centre Analyst II

New
Randburg, Gauteng R400000 - R800000 Y FirstRand

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Job Description

Hello Future SOC Analyst II

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.

Overview of the role and requirements:

  • To protect the organization by pro-actively monitoring for Cyber Security Events. This includes the Identification, Analysis, Triage and Response
  • Administer and Configure Policies on FNB's Security Products.
  • Guidance of L1 SOC Analyst's

What you will need:

  • Minimum 2 years' experience in a SOC Analyst Role (SOC operations experience)
  • Security Product Knowledge
  • Cisco Products (AMP, Stealthwatch)
  • Microsoft Products (Azure, ATA and ATP, BitDefender)
  • Understanding of common network services (web, mail, DNS, authentication)
  • Knowledge of host-based firewalls, Anti-Malware
  • General Desktop OS and Server OS knowledge
  • TCP/IP, Internet Routing, UNIX / LINUX & Windows
  • Understanding of modern malware threats
  • SANS Knowledge
  • Familiarity with system log information and what it means
  • Threat Intelligence Research

You will be responsible for:

Incident Monitoring and Response

  • Review and analyse all alerts and respond according to prescribed processes
  • Guidance of L1 SOC Analysts
  • Create incidents in our change management system for other teams to take remediation actions when required.

Remediation Recommendations

  • Provide mitigation recommendations for each identified security incident where applicable
  • Based on the types of alerts and actions being taken identify root causes and recommend ways to improve the protection capabilities of the organization (e.g. upload malicious URL to tools to security controls, and manage indicators of compromise)

Case Management

  • Update the alert/case information with closure information (All fields that are required to be updated when the alert/case is closed)

Reporting

  • Run, Analyse and Interpret reports on different platforms.

Manage and Administer Technical Controls

  • Create, configure and deploy policies and signatures on technical security controls

Perform Threat Hunts

  • Document the outcome of the hunt with recommendation if any IOC's picked up.

Oversight of Level 1 SOC Analysts

  • Assisting L1's during investigations and review the recommendations made
  • Guiding and Mentoring of Level 1 SOC Analysts

Participate in Cyber Security War Rooms (P1 and P2 Incidents)

Responsible for logging changes to update the security products to pro-actively block potentially malicious actions (e.g. URL's, phishing emails, etc)

Playbooks

  • Feedback into the Detection Engineering team around tuning of playbooks or input into potential new playbooks

We can be a match if you have:

  • Bachelor's Degree in Technical Field (Computer Science/Computer Security/Computer Networking)
  • Enterprise Security Product Certification
  • Analysis and Attention to Detail
  • Problem Solving
  • Time and Self-Management
  • Knowledge Sharing
  • Drive and Results Orientated
  • Teamwork
  • Self-motivated with ability to work without supervision
  • Outcomes Driven ("Can Do" Attitude)

You will have access to:

  • Opportunities to network and collaborate.
  • Challenging Work.
  • Opportunities to innovate.
Post
FNB
LI-NN2

Are you interested to take the step? We look forward to engaging with you further. Apply now

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

28/08/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

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Analyst - cial Operations SA

New
Roodepoort, Gauteng R900000 - R1200000 Y MTN

Posted today

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1. Mission/ Core purpose of the Job

The Business Analyst's mission is to serve as the critical bridge between business needs and technical delivery, ensuring that projects deliver real value by translating stakeholder objectives into clear, actionable requirements. In this role, the BA partners closely with cross-functional teams, facilitating ideation through design thinking, decomposing high-level objectives into user stories, and validating solutions against agreed success factors. By maintaining rigorous requirements governance and leveraging AI-powered tools to enhance productivity, the BA ensures that each initiative is aligned with strategic goals, delivered on time, and measured against meaningful KPIs.

Key Mission Elements:

  • Elicit, clarify and document business requirements, user stories, and acceptance criteria.
  • Partner with stakeholders and technical teams to drive end-to-end solution delivery.
  • Define project success factors and metrics to track achievement of business objectives.
  • Lead design thinking workshops to foster innovative, fit-for-purpose solutions.
    Validate and manage requirements throughout the delivery lifecycle, including UAT facilitation.

2. Context (Global influences, environmental / industry demands, organisational mission etc.)

  • Highly dynamic and fluctuating telecommunications industry
  • Highly competitive market with new and established competitors
  • Fast moving industry
  • Legislative changes
  • Changes in the global GSM and ICT market affects developments in future revenue environments
  • Interdependency of systems and the need to understand other systems
  • Changes in the business, will impact on the business plan, processes, and reporting
  • High cross-functional dependency to deliver timeously
  • Compliance requirements from MTN Group for the various disciplines that include planning, reporting, commissions management and revenue accounting and assurance
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