224 Operations Analyst jobs in South Africa
Operations Analyst
Posted 7 days ago
Job Viewed
Job Description
Job Title: Operations Analyst
About Our Client
Our client is a trusted investment partner with investment capabilities spanning global, private, and listed asset classes. They continually strive for investment excellence and to deliver high-quality returns to their investors, a mission they have upheld since their inception in 2003.
At the heart of everything our client does is the purpose of enriching the lives of all stakeholders. They believe that their business is a tool enabling them to help each stakeholder, through their dealings, be in a better position to live their individual or collective callings.
They deliver on this purpose through five core values: Excellence, Integrity, Growth, Real Relationships, and Family. They strive to live these values every day and trust that these values will drive every action or decision made in the best interest of all stakeholders.
The Role
Enrich the lives of all stakeholders by contributing to the organisation's growth and success and deepening relationships with various stakeholders. Our client is a leading financial services firm committed to delivering exceptional investment solutions.
The team works closely with the Portfolio Managers, Distribution Team, Risk Team, the Trading Desk, and external service providers on a day-to-day basis to achieve the highest level of impact by utilizing a combined knowledge base and skill set. The role requires a deep understanding of financial markets and instruments, as well as the ability to contribute to and promote robust operating procedures to create an efficient, responsive, and process-driven operations team. The Operations Analyst will report to the Operations Manager, who reports to the Chief Operating Officer.
Main Duties and Responsibilities
Process:
- Contribute to and promote robust operating procedures across the investment management business to create an efficient, responsive, and process-driven operations team.
- Improve business understanding of operations processes and procedures.
- Establish and promote enhanced business processes that ensure efficient and effective stakeholder delivery within set expectations and agreed performance standards in the area of accountability and the overall optimization of the value chain for the business, including:
- Performance of reconciliations.
- Exception handling, investigation of significant variances, and effective resolution of reconciliation breaks and ad hoc challenges.
- Monitoring of the operations mailbox and timely execution of stakeholder requests.
- Take responsibility for daily operational activities.
- Liaise with stakeholders, run daily operational activities, receive and execute requests promptly.
- Ensure timely and accurate recording of transactions.
- Liaise with stakeholders to keep them fully apprised of the progress of queries.
- Reconciliation of trade and fund dealing activity, corporate action and Proxy voting management, cash management and spot FX instruction, reconciliation of cash, positions, and performance.
People:
- Share and transfer product, process, and systems knowledge to colleagues.
- Collaborate and work with internal teams to deliver required service levels.
- Ensure achievement of own performance objectives.
- Share information with other team members regarding successes, issues, trends, and ideas.
- Participate in own professional development and career path.
Ideal Qualifications
- BCom (Hons) preferred or appropriate finance qualification.
Ideal Experience
- 5 years of experience in a related role within the financial services industry (preferably experience working in operations in the fund management industry).
- Experience with reconciliations and cash management.
- Relevant computer skills and system experience.
- Experience in a programming language would be advantageous, but not required.
- Knowledge of working with custodians would be advantageous.
- Relevant market knowledge.
Competencies and Desired Attributes
- Strong analytical skills and attention to detail.
- Ability to problem-solve.
- Ability to work independently (self-starter) and collaboratively in a fast-paced environment.
- Proactive: Takes initiative to anticipate and address issues before they arise.
- Detail-Oriented: Ensures accuracy and thoroughness in all tasks.
- Output-Focused: Demonstrates a strong commitment to understanding and meeting the needs of stakeholders (internal or external).
- Collaborative: Works effectively in managing relationships with both internal teams and external stakeholders and service providers, fostering strong relationships.
- Exceptional verbal and written communication skills, with the ability to engage confidently with teams and stakeholders.
- Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word).
Location: Bellville.
Salary offered: Market related and depending on experience.
Type: Full time permanent position, based in office.
#J-18808-LjbffrPayment Operations Analyst
Posted 1 day ago
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Job Description
Overview
Payment Operations Analyst: Our client is seeking an experienced Payment Operations Analyst to manage the financial operations of their mobile wallet payment systems across Kenya, Uganda, Zambia, and Tanzania. This is a business-focused finance role responsible for reconciliation, compliance, and the commercial management of high-volume mobile money transactions, including M-Pesa, MTN Mobile Money, and Airtel Money. The role requires strong financial analysis skills, regulatory compliance knowledge, and the ability to manage relationships with multiple payment providers across four African markets. You will ensure accurate financial reporting, maintain compliance with payment regulations, and optimize payment operations from a commercial perspective.
Key Responsibilities Financial Operations & Reconciliation- Perform daily reconciliation of mobile wallet transactions across M-Pesa, MTN Mobile Money, Airtel Money, and other providers.
- Investigate and resolve payment discrepancies within 24-hour cycles.
- Maintain reconciliation accuracy across all payment channels.
- Prepare monthly settlement reports and variance analyses.
- Manage exception queues and ensure timely resolution of failed transactions.
- Ensure compliance with payment regulations in Kenya, Uganda, Zambia, and Tanzania.
- Prepare and submit regulatory reports to central banks in each jurisdiction.
- Maintain AML/KYC compliance for mobile money transactions.
- Monitor transactions for suspicious activity and file required reports.
- Maintain audit-ready documentation for all payment operations.
- Monitor Service Level Agreements (SLAs) with mobile wallet providers.
- Manage chargeback disputes and compile evidence for resolution.
- Coordinate with payment providers on commercial issues and escalations.
- Track provider performance metrics and settlement timeframes.
- Produce daily, weekly, and monthly payment performance reports.
- Analyze payment trends and identify optimization opportunities.
- Support month-end financial close processes.
- Prepare management dashboards for payment KPIs.
- Assist with quarterly audits and financial statement preparation.
- Bachelor’s degree in Finance, Accounting, or Business Administration (preferred).
- 2–4 years’ experience in payment operations, financial reconciliation, or a related field.
- Experience with mobile money or digital payment systems (highly advantageous).
- Knowledge of East African payment regulations (advantageous).
- Advanced Excel skills including VLOOKUP, pivot tables, and complex formulas (highly advantageous).
- Experience with accounting software (advantageous).
- Strong understanding of financial controls and audit procedures.
- Knowledge of AML/KYC principles in the payments industry.
- Excellent analytical and problem-solving abilities.
- High attention to detail with the ability to manage high-volume transactions.
- Experience with reconciliation software (advantageous).
- Understanding of iGaming or betting industry regulations (highly advantageous).
- Knowledge of cross-border payment regulations.
- Strong written and verbal communication skills.
- Shift Work Required: Must be available for rotational shifts including nights, weekends, and public holidays.
- Peak Periods: Extended hours during major sporting events and month-end processes.
- On-Call: Participation in on-call rotation for payment emergencies.
System Operations Analyst
Posted 2 days ago
Job Viewed
Job Description
Overview
Our client a well-established institution is seeking the services of a Senior System Operations Analyst. This role is suited for a seasoned IT professional to focus on system operations and performance. The team supports complex enterprise platforms used across a wide user base and this role plays a key part in making sure those systems continue running at their best.
As the Senior Operations Analyst you will be diving into system performance analysis issue resolution and continuous improvement with a balance between hands-on work collaboration and strategic addition to monitoring dashboards this contract role is suited to someone who is analytical innovative inquisitive and wants their work to make a measurable difference.
Responsibilities
- Collaborate with technical and functional teams to define system goals and troubleshoot recurring issues
- Analyse system data to monitor performance prevent failures and recommend improvements
- Build models reports flow diagrams or specs that help guide implementation or optimisation efforts
- Research and evaluate new tools upgrades or architecture improvements
- Test new and updated systems in collaboration with end users
- Document methodologies that make it easier for others to build on your work
- Offer informal guidance to junior team members or peers when needed
- This is a hybrid position. Youll need to work effectively from a stable remote setup but also attend in-person meetings when called for; typically based on team rhythm or project needs
The ideal background includes
- Relevant experience in system operations analysis or technical business analysis
- A solid understanding of how enterprise systems function including databases performance tuning and systems integration
- Experience with data extraction reporting or visualisation tools
- The ability to turn technical findings into structured outputs that drive decisions
- Comfort working across technical and non-technical teams and a proactive detail-driven mindset
Experience and qualifications required
- A degree (NQF 7) in computer science information systems or a related field and 18 months experience as a System Operations Analyst or similar; OR
- A relevant diploma (NQF 6) and at least 4 years experience as a System Operations Analyst or similar; OR
- A certificate or equivalent qualification (NQF 4-5) with 8 years in similar roles
This role gives you a chance to work within a mature well-resourced IT structure with clear processes and opportunities to shape how systems evolve and perform.
Required Experience
Key Skills
SQL,System Design,.NET,Crystal Reports,EDI,Windows,Microsoft SQL Server,Visio,Visual Basic,SDLC,Systems Analysis,Oracle
Employment Type : Contract
Experience : years
Vacancy : 1
#J-18808-LjbffrTrade Operations Analyst
Posted 2 days ago
Job Viewed
Job Description
Overview
A fantastic opportunity has arisen for a Trade Operations Analyst to join a leading global private equity and investment advisory firm in Cape Town.
As a Trade Operations Analyst , you will play a pivotal role in supporting the firm's credit business, which manages billions in assets and operates across Europe and North America.
You will be empowered to act as the subject matter expert for trade-related activities , collaborating with international teams and external partners to ensure seamless trade processing and settlement.
Key qualifications and experience- From internship level up to 2 years of proven experience in an investment or banking environment
- Understanding of bond settlements processes
- Experience working with trade data
- Ability to establish and maintain strong relationships , both internally and externally
- Ensure accurate daily review and maintenance of trade data within firm systems.
- Identify and resolve trade discrepancies promptly by collaborating with internal teams and external parties.
- Manage the full lifecycle of loan and bond trades, including confirmations, transfer certificates, pricing letters, and settlements.
- Monitor and address trade date exceptions swiftly in coordination with relevant stakeholders.
- Work closely with Fund Accountants to prioritise timely trade settlements.
- Prepare reports on unsettled trades, unallocated trades, and short positions with actionable insights for management.
- Build and maintain strong relationships with internal teams and external vendors.
- Process amendments and corporate actions while ensuring procedural compliance.
- Excellent interpersonal skills
- Ability to work autonomously as well as within teams
- Highly organised with strong prioritisation and multitasking abilities
- Consistently delivers results within tight deadlines
- Able to thrive in a dynamic, fast-paced environment
If you are a “go-getter” finance professional looking to join a world-renowned private equity and investment advisory firm, we encourage you to get in touch for a discussion about this position.
About the job- Contract Type: Perm
- Focus: Private Equity
- Workplace Type: Hybrid
- Experience Level: Entry Level
- Location: Cape Town
- Industry: Financial Services
- Salary: Negotiable
Sales Operations Analyst
Posted 2 days ago
Job Viewed
Job Description
About Our Team
LexisNexis Legal & Professional serves customers in over 150 countries with 11,800 employees worldwide. As part of RELX, we provide information-based analytics and decision tools for professional and business customers. We lead in deploying AI and advanced technologies to improve productivity and transform the legal market, using ethical and powerful generative AI solutions tailored to each legal use case
About the role: We are looking for a detail-oriented Sales Operations Analyst to join our Sales Enablement team. This role focuses on optimizing the sales process, driving data-informed strategies, and supporting revenue generation through reporting, analysis, and systems improvement. You will work cross-functionally to provide actionable insights that enhance sales performance.
Key Responsibilities:
- Analyze and interpret sales data to identify trends, gaps, and opportunities. Develop and maintain dashboards, reports, and performance KPIs to support leadership decisions.
- Partner with Sales Leaders on forecasting and pipeline analysis to support strategic decision-making.
- Identify inefficiencies in the sales process and recommend operational improvements.
- Manage and optimize CRM and system tools (e.g., Salesforce) ensuring accurate data and user adoption.
- Monitor and report on compensation plans, quotas, and performance incentives, leveraging automation to improve accuracy and efficiency.
- Contribute to strategic planning and quarterly business reviews.
- Collaborate with cross-functional teams (e.g., Marketing, Finance, Customer Success) to align on go-to-market initiatives.
Qualifications:
- Experience in Sales Operations, Business Analytics, or related roles.
- Proficiency in CRM platforms (e.g., Salesforce) and BI tools (e.g., Power BI, Tableau).
- Strong command of Excel (e.g., pivot tables, data modeling). Excellent analytical, organizational, and communication skills.
- Ability to manage multiple projects and stakeholders concurrently. Ability to undertake ad hoc analyses and responsibilities as required.
- Commitment to continuous learning and improvement.
- Ability to work effectively in a diverse and inclusive team environment
Work in a Way That Works for You
We promote a healthy work/life balance with numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals. We offer flexible working hours to help you fit everything in and work when you are most productive.
About the Business
RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organizations. With a presence in 25 countries across 42 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX.
Equal Opportunity Employer
RELX is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you need accommodation or adjustment, please let us know by completing our Applicant Request Support Form or contacting .
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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#J-18808-LjbffrSales Operations Analyst
Posted 3 days ago
Job Viewed
Job Description
Sales Operations Analyst – M-KOPA South Africa
Location: Johannesburg, South Africa
Function: Sales Operations
Type: Contract
We are looking for a proactive and detail-oriented Sales Operations Analyst to support our Sales team in driving operational efficiency and ensuring seamless execution of sales processes. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and has a keen eye for process improvement.
About the roleThis role offers an exciting opportunity to work closely with our Sales team, influence key operational processes, and contribute to the overall growth and efficiency of the department. If you are organized, proactive, and passionate about optimizing sales operations, we’d love to hear from you!
Key Responsibilities:- Act as a liaison between Sales and other functions to resolve complaints and identify opportunities for improvement.
- Maintain and update the DSR database, ensuring accurate and timely registration of all DSRs.
- Organize regular meetings and coordinate logistics to support Sales team activities.
- Manage sales-related communications, including calls and SMS to DSRs regarding promotions, updates, and engagement initiatives.
- Monitor non-selling DSRs to maintain a churn rate below 10%.
- Ensure DSR complaints are escalated and resolved within agreed timelines.
- Manage the Sales department’s leave schedule and coordinate DSR-related activities.
- Prepare and deliver accurate reports on Sales Operations metrics and other required administrative data.
- Ensure all registered DSRs have signed contract forms.
- Bachelor’s degree or Higher National Diploma in a relevant field.
- Minimum of 2 years’ experience in a corporate environment; exposure to CRM systems is preferred.
- Strong Excel skills with the ability to analyze and interpret data.
- Fluency in English and Pidgin.
- Process-oriented mindset with excellent attention to detail.
- Strong presentation, communication, coaching, and interpersonal skills.
- Excellent planning, organization, and time-management skills.
- Ability to remain calm and perform effectively under pressure.
If you’re energised by the idea of shaping sales operations in South Africa while driving impact across communities, we’d love to hear from you.
Apply now and be part of the team that’s powering progress with M-KOPA.
Why M-KOPA?At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.
Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.
Financial Times recognized M-KOPA as one of Africa's fastest growing companies (2022, 2023, 2024, 2025) and TIME100 Most influential companies in the world (2023 and 2024). We have served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.
Important Notice: M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.
M-KOPA explicitly prohibits the use of forced or child labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.
M-KOPA does not collect or charge any money as a pre-employment or post-employment requirement. This means that we never ask for recruitment fees, processing fees, interview fees, or any other money in exchange for offer letters or interviews at any time during the hiring process.
Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.
#J-18808-LjbffrSales Operations Analyst
Posted 10 days ago
Job Viewed
Job Description
Canonical Cape Town, Western Cape, South Africa
Join or sign in to find your next jobJoin to apply for the Sales Operations Analyst role at Canonical
Canonical Cape Town, Western Cape, South Africa
Join to apply for the Sales Operations Analyst role at Canonical
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring Sales Operations Analysts to join a team of experts who help Canonical sales teams achieve their business goals. The Sales Operations team drives continuous process and data quality improvement to ensure orders are processed correctly. The successful candidate will be a leader who shows initiative in improving the way the team works, maintaining compliance and associated governance.
The success of the role is measured against increasing the velocity of deals and the quality of Customer Relationship Management (CRM) data used to drive key business decisions. The ideal candidate will be a proactive problem solver and team player who is passionate about the opportunity to partner with sales leadership, is also passionate about our role in the technology industry bringing open source to a wider audience of innovators and enterprises, and will design and drive programs in support of Canonical's continued success.
Location: These roles will be based remotely in the EMEA and Americas regions.
The role entails
- Support all aspects of the day-to-day operations of the sales function globally
- Review opportunities for accuracy and provision orders on successful closure of a deal
- Support the Sales Operations Manager to improve sales data quality and processes
- Report on data quality metrics to executive level stakeholders
- Implement surveys and define metrics for executive level stakeholders
- Support the sales team globally on CRM and other sales operations systems
- Deliver sales metrics, dashboards and other ad-hoc analytical tasks
- Lead automation and streamline the Lead to Order process
- An exceptional academic track record from high school and university
- Experience in a sales operations/sales order processing role
- Experience in a technology subscription-based business
- Experience driving data quality improvement
- Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes
- Excellent problem-solving and analytical skills
- Ability to work productively with stakeholders at all levels of the organization on a global scale
- Ability to manage across boundaries and communicate effectively, particularly working with Sales, Legal, Finance and Marketing teams
- Experience with Salesforce or similar CRM
- Ability to travel internationally twice a year, for company events up to two weeks long
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Business Development and Sales
- Industries Software Development
Referrals increase your chances of interviewing at Canonical by 2x
Get notified about new Sales Operations Analyst jobs in Cape Town, Western Cape, South Africa .
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Sales Operations Analyst
Posted 10 days ago
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Job Description
Canonical Cape Town, Western Cape, South Africa
Join or sign in to find your next jobJoin to apply for the Sales Operations Analyst role at Canonical
Canonical Cape Town, Western Cape, South Africa
Join to apply for the Sales Operations Analyst role at Canonical
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring Sales Operations Analysts to join a team of experts who help Canonical sales teams achieve their business goals. The Sales Operations team drives continuous process and data quality improvement to ensure orders are processed correctly. The successful candidate will be a leader who shows initiative in improving the way the team works, maintaining compliance and associated governance.
The success of the role is measured against increasing the velocity of deals and the quality of Customer Relationship Management (CRM) data used to drive key business decisions. The ideal candidate will be a proactive problem solver and team player who is passionate about the opportunity to partner with sales leadership, is also passionate about our role in the technology industry bringing open source to a wider audience of innovators and enterprises, and will design and drive programs in support of Canonical's continued success.
Location: These roles will be based remotely in the EMEA and Americas regions.
The role entails
- Support all aspects of the day-to-day operations of the sales function globally
- Review opportunities for accuracy and provision orders on successful closure of a deal
- Support the Sales Operations Manager to improve sales data quality and processes
- Report on data quality metrics to executive level stakeholders
- Implement surveys and define metrics for executive level stakeholders
- Support the sales team globally on CRM and other sales operations systems
- Deliver sales metrics, dashboards and other ad-hoc analytical tasks
- Lead automation and streamline the Lead to Order process
- An exceptional academic track record from high school and university
- Experience in a sales operations/sales order processing role
- Experience in a technology subscription-based business
- Experience driving data quality improvement
- Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes
- Excellent problem-solving and analytical skills
- Ability to work productively with stakeholders at all levels of the organization on a global scale
- Ability to manage across boundaries and communicate effectively, particularly working with Sales, Legal, Finance and Marketing teams
- Experience with Salesforce or similar CRM
- Ability to travel internationally twice a year, for company events up to two weeks long
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Business Development and Sales
- Industries Software Development
Referrals increase your chances of interviewing at Canonical by 2x
Get notified about new Sales Operations Analyst jobs in Cape Town, Western Cape, South Africa .
City of Cape Town, Western Cape, South Africa 1 week ago
Cape Town, Western Cape, South Africa 3 weeks ago
Cape Town, Western Cape, South Africa 2 months ago
Cape Town, Western Cape, South Africa 1 month ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrSales Operations Analyst
Posted 10 days ago
Job Viewed
Job Description
Canonical Cape Town, Western Cape, South Africa
Join or sign in to find your next jobJoin to apply for the Sales Operations Analyst role at Canonical
Canonical Cape Town, Western Cape, South Africa
Join to apply for the Sales Operations Analyst role at Canonical
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring Sales Operations Analysts to join a team of experts who help Canonical sales teams achieve their business goals. The Sales Operations team drives continuous process and data quality improvement to ensure orders are processed correctly. The successful candidate will be a leader who shows initiative in improving the way the team works, maintaining compliance and associated governance.
The success of the role is measured against increasing the velocity of deals and the quality of Customer Relationship Management (CRM) data used to drive key business decisions. The ideal candidate will be a proactive problem solver and team player who is passionate about the opportunity to partner with sales leadership, is also passionate about our role in the technology industry bringing open source to a wider audience of innovators and enterprises, and will design and drive programs in support of Canonical's continued success.
Location: These roles will be based remotely in the EMEA and Americas regions.
The role entails
- Support all aspects of the day-to-day operations of the sales function globally
- Review opportunities for accuracy and provision orders on successful closure of a deal
- Support the Sales Operations Manager to improve sales data quality and processes
- Report on data quality metrics to executive level stakeholders
- Implement surveys and define metrics for executive level stakeholders
- Support the sales team globally on CRM and other sales operations systems
- Deliver sales metrics, dashboards and other ad-hoc analytical tasks
- Lead automation and streamline the Lead to Order process
- An exceptional academic track record from high school and university
- Experience in a sales operations/sales order processing role
- Experience in a technology subscription-based business
- Experience driving data quality improvement
- Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes
- Excellent problem-solving and analytical skills
- Ability to work productively with stakeholders at all levels of the organization on a global scale
- Ability to manage across boundaries and communicate effectively, particularly working with Sales, Legal, Finance and Marketing teams
- Experience with Salesforce or similar CRM
- Ability to travel internationally twice a year, for company events up to two weeks long
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Business Development and Sales
- Industries Software Development
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#J-18808-LjbffrSales Operations Analyst
Posted 10 days ago
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Job Description
Canonical Cape Town, Western Cape, South Africa
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Canonical Cape Town, Western Cape, South Africa
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Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring Sales Operations Analysts to join a team of experts who help Canonical sales teams achieve their business goals. The Sales Operations team drives continuous process and data quality improvement to ensure orders are processed correctly. The successful candidate will be a leader who shows initiative in improving the way the team works, maintaining compliance and associated governance.
The success of the role is measured against increasing the velocity of deals and the quality of Customer Relationship Management (CRM) data used to drive key business decisions. The ideal candidate will be a proactive problem solver and team player who is passionate about the opportunity to partner with sales leadership, is also passionate about our role in the technology industry bringing open source to a wider audience of innovators and enterprises, and will design and drive programs in support of Canonical's continued success.
Location: These roles will be based remotely in the EMEA and Americas regions.
The role entails
- Support all aspects of the day-to-day operations of the sales function globally
- Review opportunities for accuracy and provision orders on successful closure of a deal
- Support the Sales Operations Manager to improve sales data quality and processes
- Report on data quality metrics to executive level stakeholders
- Implement surveys and define metrics for executive level stakeholders
- Support the sales team globally on CRM and other sales operations systems
- Deliver sales metrics, dashboards and other ad-hoc analytical tasks
- Lead automation and streamline the Lead to Order process
- An exceptional academic track record from high school and university
- Experience in a sales operations/sales order processing role
- Experience in a technology subscription-based business
- Experience driving data quality improvement
- Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes
- Excellent problem-solving and analytical skills
- Ability to work productively with stakeholders at all levels of the organization on a global scale
- Ability to manage across boundaries and communicate effectively, particularly working with Sales, Legal, Finance and Marketing teams
- Experience with Salesforce or similar CRM
- Ability to travel internationally twice a year, for company events up to two weeks long
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Business Development and Sales
- Industries Software Development
Referrals increase your chances of interviewing at Canonical by 2x
Get notified about new Sales Operations Analyst jobs in Cape Town, Western Cape, South Africa .
City of Cape Town, Western Cape, South Africa 1 week ago
Cape Town, Western Cape, South Africa 3 weeks ago
Cape Town, Western Cape, South Africa 2 months ago
Cape Town, Western Cape, South Africa 1 month ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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