480 IT Support jobs in Johannesburg

IT Desktop Support Engineer required in Johannesburg.

An established and reputable managed IT solutions partner, based in Sandton, is seeking a skilled and proactive Mid-Senior Level Desktop Support Engineer to join our team.

We specialize in providing end-to-end IT infrastructure solutions and support for South African SMEs, ensuring our clients can focus on their core business without the burden of technology challenges. Our mission is to deliver seamless connectivity, innovative software, and robust security, and we are looking for a professional who shares our commitment to excellence.

This role is for a dedicated individual who can provide desktop and server support and troubleshoot a wide range of IT-related issues. You will be a key point of contact for clients, handling responsibilities from system installation to remote administration.

Key Responsibilities:

• Client Support: Deliver support to customers on-site and remotely, assisting with both desktop and server-related issues.
• System and Software Management: Install, configure, and support all Microsoft desktop and server operating systems and application software.
• Troubleshooting: Perform hardware installation and troubleshooting for both desktops and servers, and handle general troubleshooting on all IT equipment.
• Remote Administration: Conduct remote administration of client servers and workstations.
• Administration and Supplier Management: Create configuration documentation for client sites and execute orders, service, and repairs with external suppliers.
• Problem Identification: Identify potential risks or problems and escalate them to a senior engineer as needed.

Qualifications and Experience:

• A matriculation certificate is required.
• An International MCSE or MCSA certification is advantageous, as is experience with Windows Server 2016 and above.
• You must hold an A+, Server+, N+, or similar qualification.
• At least 3 to 5 years of IT work experience is essential.
• At least two years of server support and maintenance experience is required.
• You should have knowledge of backup solutions like Veeam, Windows Backup, and Altaro.
• Experience with remote support applications (e.g., VPN, RDP, Team Viewer) and a working knowledge of Active Directory and Office 365 administration are necessary.
• A good understanding of TCP/IP networking, server hardware (including RAID), and troubleshooting procedures is required.
• Experience configuring routers and wireless access points is also necessary.

Required Attributes:

• The ideal candidate is an organized and analytical thinker who can work effectively both independently and as part of a team.
• You should be a self-starter with a passion for technology, capable of working under pressure while maintaining a methodical approach and attention to detail.
• Excellent communication and interpersonal skills, along with a professional and well-presented demeanor, are a must.

Compensation & Benefits:

• Cost to company (CTC) between R18,000 and R28,000, dependent on qualifications, experience, and skill level.
• The company contributes 50% to your medical aid.
• You will receive reimbursement for company travel and a company-provided laptop.
• Overtime is compensated in the form of commission.

The role requires you to have your own transport and the ability to work after hours on short notice when required.

About Us

Khozer0 Projects Pty Ltd is a leading ICT solutions provider, delivering reliable and innovative technology services. We are seeking an experienced 
Senior Desktop Support Technician
 to strengthen our support team and ensure smooth IT operations for our clients.

Key Responsibilities

• Provide advanced desktop support and resolve complex technical issues.
• Install, configure, and maintain hardware, software, and peripheral devices.
• Troubleshoot system errors, connectivity, and user issues.
• Mentor and provide technical guidance to junior desktop support technicians.
• Ensure compliance with ITIL best practices and company standards.
• Maintain accurate documentation of incidents, problems, and solutions.
• Collaborate with other IT teams to ensure efficient service delivery.

Minimum Requirements

• Degree/National Diploma
   or equivalent qualification in 
  ICT
  .
• Minimum of 
  4 years' experience
   as a Desktop Support Technician.
• Microsoft Certified Desktop Support Technician (MCDST)
   or similar qualification.
• A+ / N+ certification
   (CompTIA).
• ITIL v3 Foundation Certification
   (advantageous).
• Strong technical knowledge of Windows OS, Microsoft Office, and ICT environments.
• Excellent problem-solving, communication, and customer service skills.

What We Offer

• Competitive salary package.
• Professional development and certification support.
• A dynamic, collaborative work environment with opportunities for growth.

How to Apply

Send your CV and supporting documents to 

with the subject line:

• Senior Desktop Support Technician Application – Khozer0 Projects Pty Ltd

We are recruiting for a Desktop Support Technician.

1. Provide general IT support to all company users;
2. Attend to LAN, WAN and Mobile devices calls;
3. Troubleshoot hardware and software errors;
4. Resolve connectivity issues;
5. Asset Management processes and procedures for IT equipment;
6. Setup and configure desktops, printers and mobile devices to the network;
7. Install application programs requested by the user;
8. Setup training environments when requested;
9. Deploy software patches and updates;
10. Provide laptop support;
11. Re-imaging of desktops, laptops and mobile devices as required;
12. Basic printer troubleshooting and support;
13. Problem determination and resolution;
14. Bandwidth monitoring, usage and statistics;
15. Liaise with Telkom on day-to-day running of the VSAT, ME and VPN networks to all offices;
16. Ensure that all invoices submitted by service providers are accurate;
17. Liaise and coordinate with Telkom engineers on office movements, installations and relocations of VSAT and landline as applicable;
18. Liaise with engineers regarding PC, printer and peripheral repairs and call outs;
19. Switch maintenance and management at HO, PEO, warehouse, Backup Site and MEO offices;
20. Identification, reporting and removal of rogue devices connected to the Commission’s network;
21. Shipping all computer related equipment to relevant locations;
22. Maintain database of WAN infrastructure;
23. Monitoring and Management of APN (Access Point Names);
24. Monitoring and Management of MDM (Mobile Device Management).

1. Deep skills and experience in mobile and desktop support of Microsoft Operating Systems (Windows) and Microsoft applications (Office, Outlook, Internet Explorer, WSUS, etc);
2. Experience in troubleshooting and problem solving technical issues;
3. Knowledge of HP/Cisco switches and routers;
4. Certifications;
5. Deep knowledge and understanding of video conferencing solutions, including both physical and online and virtual based solutions like Skype for Business, MS Teams and Zoom;
6. Good documentation and administration skills;
7. Deep knowledge and understanding of configuring Android devices;
8. Good knowledge and understanding of Mobile Device Management tools;
9. Good knowledge and understanding of configuring APs.

We are looking for a talented and multi-skilled Desktop Support Engineer to join our dynamic team of IT professionals. The successful candidate should have a passion for IT and be extremely comfortable supporting Windows Desktop environments. He/she should ideally reside in the Northern suburbs of Johannesburg, have their own reliable transport, and be willing and available for emergency standby and after-hours support when required.

• Responsible for all 1st line Support of the Windows desktop environments for all South African offices.
• Procurement of desktops, laptops, and other IT equipment for the SA offices.
• Liaising with suppliers of IT equipment and IT services.
• Setup and configuration of all desktops and laptops for the SA offices.
• Triage and adhere strictly to the SLAs of the IT ticketing system. Responsible for ensuring all tickets do not go out of SLA.
• Monitoring of Internet links at all SA offices and ensuring any issues are logged, followed up, and resolved as soon as possible.
• Regularly reviewing and updating of IT processes, procedures, and documentation as required.
• Regular checks of IT systems to ensure optimal uptime.
• Monthly recons of all IT expenses.
• Compiling reports on employee productivity and access control as required.
• Reviewing of CCTV footage and compiling evidence as required.
• Conducting IT training for all new staff.

• Must have done Pure Mathematics at Matric level with Computer Science/IT an advantage.
• Must be passionate about IT and Technology.
• Minimum of A+ (Must have passed international exams).
• Network+ or Security+ an advantage (Must have passed international exams).
• 1 - 2 years hands-on working experience supporting local and remote Windows Desktop environments.
• Support experience with Virtual and Cloud environments advantageous e.g., VMWare, Hyper-V, AWS, Digital Ocean, Google Cloud, Azure.
• Must possess an extremely high level of attention to detail in his/her work.
• Eager to learn and adapt to a fast-moving, high-stress environment.
• Good command of the English language both written and spoken.
• Must have reliable own transport.
• Must be willing to work long hours and after hours/standby when required.

Market related - Monthly

Reference: HC -Moipo-1
Employment: Full Time (Shift based)

Job Purpose
As an ISP Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts related to service outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as the primary point of contact for customer queries or complaints, extending support beyond technical issues to encompass sales, construction, and billing inquiries.

Key Responsibilities:

1. Troubleshoot internet-related incidents, including fiber, wireless, desktop, email, and hosting support.
2. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle with us.
3. Collaborate with internal teams and external vendors to resolve escalated infrastructure incidents.
4. Participate in project onboarding of new customers and upgrades.
5. Ensure incidents are resolved within SLA and update incident information accurately in the company's ITSM.
6. Contribute to the development and maintenance of the company's Knowledge Base.

Minimum Requirements:

1. Certification as IT Technician preferred.
2. A+ / N+ certification.
3. CCNA / HCNA certification.
4. Microsoft Certified IT Professional preferred.
5. Experience with monitoring systems such as Nagios or PRTG.
6. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers.
7. Valid driver's license and own transport.
8. Ability to work shifts.
9. Proven experience in an ISP Engineer or similar customer support role.
10. Working knowledge of VoIP technology.
11. Familiarity with network cabling, classification, and topology.

Overview

Join a global IT Management Services company in a Technical Support opportunity! This IT Company has been around for over 30 years, and has offices all over the world! This exciting Czech IT Desktop Support speaker job offers an industry topping salary, and allows you to use your foreign language skills based in the company’s offices in Woodmead, Johannesburg . Most importantly, there are no shifts!

In this exciting Czech IT Desktop Support speaker job, you will be working in 1st and 2nd line technical support, logging and tracking incidents and requests. You will be offering remote support to customers and troubleshooting network related issues, particularly pertaining to LAN, WAN and telephone related issues.

• Fluent in Czech and English (Essential!)
• Ideally IT / Technical skills
• Ideally you will have SA ID, Permanent Residence or Spousal Permit

If you are fluent in Czech and meet the above requirements then this IT Desktop Support job is for you! Please email an updated CV to

If you wish to view additional Czech language jobs in Johannesburg , South Africa please click through to our job section