123 IT Support Specialist jobs in Johannesburg

Minimum Requirements

• Must have a minimum of 5 years experience in the Mining Industry with the focus on Equipment and Machinery
• Bachelors Degree in Engineering Required | Mining specialization an advantage
• Established Network in the Mining Industry an advantage
• Willing to travel Nationally when required
• Valid Driver's License and own Transport required
• Contactable references and payslips required

• Basic Salary negotiable based on experience
• Benefits

Please only apply if you meet the above minimum requirements

We have an exciting new role for an Automation Support Specialist to join our Enterprise Automation team. The successful candidate will be responsible for ensuring the smooth operation, reliability, and value delivery of our automation solutions – including bots, workflows, and scripts – while contributing to the bank’s broader automation strategy.

• Provide proactive support (monitoring, maintenance, prevention of issues) and reactive support (troubleshooting and resolving incidents) for automation solutions.
• Manage automation solutions across their entire lifecycle – from setup and deployment to upgrades, ongoing support, and eventual retirement.
• Ensure the reliability, stability, and sustained operation of automation tools and processes.
• Monitor performance of automations, ensuring alignment with business cases (e.g., cost savings, efficiency, productivity).
• Collaborate with both business and technical teams to ensure automations comply with the bank’s enterprise automation strategy, standards, and governance frameworks .
• Identify areas for improvement in existing automations and recommend enhancements .
• Maintain detailed documentation of processes, fixes, and best practices for knowledge sharing and governance .
• Proactively manage credential validity in Blue Prism.
• Assist with set-up and maintenance of Blue Prism schedules .
• Facilitate all virtual employee retirements on Blue Prism (Process sheet & Alfabet).
• Automation Data Maintenance
• Study and familiarize approved SDDs for RBB and ensure the information are loaded onto Alfabet.

• Proven experience in supporting automation technologies (e.g., UiPath, Blue Prism, Automation Anywhere, workflow automation platforms).
• Strong problem-solving and troubleshooting skills.
• Knowledge of system monitoring and production support environments.
• Hands-on experience working across the automation lifecycle (deployment, upgrades, support, retirement).
• Familiarity with financial services processes (advantageous).
• Excellent communication, collaboration, and stakeholder engagement skills.

• Automation support experience (RPA or workflow-based).
• Strong background in automation operations and maintenance .
• Knowledge of IT governance and compliance frameworks.

• Qualification: National Certificate

• Mid-Senior level

• Contract

• Information Technology

• IT Services and IT Consulting and Financial Services

We are looking for an Automation Support Specialist to join our enterprise automation team. In this role, you will help ensure that our automation solutions (such as bots, workflows, and scripts) run smoothly, deliver value to the business, and support our overall automation strategy.

• Provide both proactive support (monitoring, maintenance, and prevention of issues) and reactive support (troubleshooting and fixing problems) for automation solutions.
• Manage automation solutions throughout their entire lifecycle from setup and deployment to upgrades, ongoing support, and retirement when no longer required.
• Ensure the reliability and sustained operation of automation tools and processes.
• Monitor performance and align solutions to the business case (making sure promised benefits like cost savings and efficiency are realized).
• Collaborate with business and technical teams to ensure automations align with the banks enterprise automation strategy , standards, and governance requirements.
• Identify opportunities to improve existing automations and recommend enhancements.
• Document processes, fixes, and best practices for knowledge sharing.

• Experience supporting automation technologies (RPA tools such as UiPath, Blue Prism, Automation Anywhere, or workflow automation platforms).
• Strong problem-solving and troubleshooting skills.
• Knowledge of monitoring and maintaining systems in a production environment.
• Ability to work across the full automation lifecycle.
• Familiarity with financial services processes (advantageous).
• Strong communication and collaboration skills.

• An opportunity to work with enterprise-level automation solutions at one of South Africas leading banks.
• A collaborative, innovative environment where automation is a key strategic focus.
• Career growth within a large-scale digital and technology-driven transformation program.

Join SignalPET, a cutting-edge technology and AI leader revolutionizing veterinary care worldwide. Leveraging state-of-the-art machine learning and patented technology, SignalPET supports veterinarians in diagnosing and treating companion animals globally.

As part of our rapidly growing team, we are seeking dynamic individuals to fill the role of Customer Support Representative. In this position, you will play a crucial role in addressing and resolving customer queries through phone calls and emails, directing inquiries to the appropriate channels and ensuring that each customer's concerns are addressed and closed out.

This is a unique opportunity to be part of a forward-thinking company at the forefront of innovation in the veterinary field.

If you are passionate about technology, customer satisfaction, and contributing to the advancement of veterinary care, we invite you to join us in shaping the future of SignalPET.

NOTE THE REQUIREMENTS FOR THIS ROLE AS IT IS VERY SPECIFIC

• Receiving Calls and Emails: Customer Service Representatives are responsible for handling incoming calls and emails from customers seeking assistance, information, or resolution to their queries.
• Directing Inquiries: They direct customer inquiries to the right department or individual within the organization, understanding the nature of the inquiry and routing it to the appropriate person or team.
• Problem Resolution: They work towards resolving customer issues, answering questions, and providing solutions, collaborating with other departments as needed.
• Communication Skills: Effective communication; articulate information clearly, listen to customer concerns, and convey solutions in an understandable manner.
• Record Keeping: Keeping accurate records of customer interactions, inquiries, and resolutions to track trends and improve processes.
• Follow-up: After directing an inquiry or resolving an issue, follow up with customers to ensure satisfaction, gather feedback, and confirm resolution.
• Time Management: Manage multiple inquiries concurrently and prioritize to ensure timely attention.
• Continuous Improvement: Proactively identify areas for improvement in customer service processes and suggest enhancements.
• Role impact: This role is crucial in maintaining positive customer relationships and ensuring inquiries are handled efficiently and effectively.

• 1+ years’ experience in inbound call handling
• Comfortable with phone calls and email communication
• Aptitude to manage numerous requests and time demands concurrently while achieving production goals from an assigned territory or set of accounts
• Attention to detail, organized and excellent follow up
• Great communication skills. Both oral and written
• A team player with strong motivation to succeed

• Matric

• Fluent English Speak, Read and Write (required)

• Full time Office Based - Sandton, Johannesburg, South Africa - Not Negotiable

PLEASE NOTE!

• SignalPET operates 24/7 and 365 days a year. Shifts are on a rotational basis that are sometimes over weekends, during public holidays and through the night.

• Entry level

• Full-time

• Customer Service and Administrative

• Veterinary Services

We are looking for a Business Support Specialist for a 6 month FTC. Below skills and requirements are non-negotiable:

1. Critical Incident Management and/or Reporting
2. SLA Management
3. 4+ years working experience with ESH and/or ESG processes (a must have)

Responsibilities include:

• HR Services, Recruitment & Selection