Client Relations Specialist (Investment Management)

Durban, KwaZulu Natal Strategic Personnel

Posted 8 days ago

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Job Description

Highly successful, international investment management company seeks a dynamic Client Relations specialist with relevant client relations experience in Investment management / Asset management / Unit Trust management

The candidate must have a completed BCom (Honours) (Investment Management) and minimum 3 years client relations experience (assisting Clients and Financial Advisors) within an Asset management / Investment firm / Financial planning environment. Post Grad in Financial planning is an advantage.

Outgoing personality and excellent communication skills are essential. Strong academics and a history of academic and work success are important.

Your duties will include:
  • Develop trusted relationships with clients and becoming an expert resource
  • Provide expert initial and ongoing training on their custom IT system
  • Provide comprehensive, structured input to specific problems/requests in the advice process that lead to increased investment with the company.
  • Manage and leverage internal resources to meet deliverables
  • Proactively cultivate relations and be prepared to engage socially where beneficial
  • Develop and maintain expertise, skill and technical knowledge required to add valuable input across the business and investment proposition
  • Work closely with the other members of the global investment, operations, sales, software development and support teams to resolve clients concerns
  • Provide first line support to clients via phone, email, online and face to face meetings (occasional travel required)
  • Strategic and creative thinking to suggest improvements to productivity, service quality and processes
  • Record and relay client feedback and insights to internal teams such as tech, marketing, operations and asset management in order to constantly improve the client experience
  • Maintain an expert-level knowledge of their investment processes and internal tools as well as curiosity and awareness of new initiatives within the industry.
  • Assist with ad hoc inter-function projects as required
Only shortlisted candidates will be contacted. If you have not heard from us by mid September 2025, please consider your application unsuccessful.
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Co-Ordinator (Asset Management)

Durban, KwaZulu Natal eThekwini Municipality

Posted 9 days ago

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Job Description

Job Purpose

Apply the fundamentals of the Integrated Asset Management System to provide an Asset Management service that incorporates best practices, processes, systems, techniques, and the transfer of knowledge and skills to all relevant branches.

Key Responsibility Areas

  • Identify work orders within the Enterprise Asset Management System (e.g., ellipse) where scoping is required.
  • Attend weekly work planning and control meetings.
  • Utilize previous electrical reticulation experience to support project tasks as needed.
  • Support the updating of Standards / Codes of Practice.
  • Actively promote safety and accident prevention.
  • Manage technical information effectively.
  • Accept appointments under the Occupational Health & Safety Act (1993) and regulations, as required by the Head of Electricity.
  • Undertake other related duties as assigned.

Competencies

  • Technology Usage
  • Managing Work
  • Problem Solving
  • Planning and Organising
  • Workplace Safety
  • Discipline Specific Skills
  • Interpersonal Relationships
  • Communication
  • Resilience
  • Team Orientation

Essential Requirements

  • Trade Tested Electrician
  • Possession of an NTC2 or NCV3 in Electrical Engineering from a registered Further Education and Training College with the Department of Education
  • Valid First Aid Certificate or training within 6 months of appointment
  • Valid motor vehicle driving license
  • At least 3 years of relevant post-apprenticeship experience in the electricity distribution and transmission industry

Preferred Requirements

  • 4 years of relevant post-apprenticeship experience in electrical distribution and transmission supply
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Asset Management : Regional Sales Manager KZN

Durban, KwaZulu Natal Nedbank Private Wealth

Posted 2 days ago

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Job Description

Job ID

Closing Date : 31 August 2025

Leadership Pipeline

Manage Others

FAIS Affected

FAIS Affected - Yes

Job Purpose

To manage the KZN Sales Team further develop the region and deliver sales teams results through enabling others and ensure alignment to Nedgroup Investments strategic focus areas.

Job Responsibilities

Client Relationship Management Build and maintain strong relationships with

both existing and new clients in KZN.

Identify stakeholder needs and provide regular meaningful feedback.

Market existing products and collaborate with internal teams (Best of Breed Multi-Manager and Core

teams) to enhance product positioning.

Strategic Collaboration & Asset Growth Identify opportunities for collaboration to

support asset-raising efforts through technical marketing.

Work closely with internal resources to drive sales and growth initiatives.

Ensure clear accountability of team members in achieving business objectives.

Team Leadership & Management Ensure resource capacity aligns with business

needs.

Allocate responsibilities effectively across key focus areas :

40% Sales

10% Strategic Initiatives

20% Client Relationship Initiatives

10% Marketing Initiatives

20% Team Management & Leadership

Oversee team development tracking progress against performance goals.

Provide mentorship coaching and leadership to enhance team effectiveness.

Manage recruitment onboarding and talent retention efforts.

Operational Excellence & Growth

Ensure financial targets are met through consistent monitoring and evaluation.

Set and review sales targets for the team ensuring alignment with business objectives.

Oversee budget management ensuring costs remain within allocated constraints.

Drive continuous improvement by identifying and addressing non-performing areas.

Ensure quality sales standards and service excellence are achieved and maintained.

Culture & Transformation

Contribute to a culture of transformation by participating in Nedbanks culture-building initiatives

business strategies and CSI programs.

Stay updated on industry trends and ensure ongoing personal and professional development.

Lead by example in embracing Nedbanks vision and values.

Encourage innovation and knowledge sharing within the team.

Foster a client-centric culture through various interventions and engagement efforts.

Essential Qualifications - NQF Level

  • Matric / Grade 12 / National Senior Certificate
  • Advanced Diplomas / National 1st Degrees

Preferred Qualification

  • Relevant Bachelor Degree or Diploma.
  • Essential Certifications

    Preferred Certifications

  • CFP Holds a financial post graduate degree
  • CFA CA MBA desirable
  • Minimum Experience Level

  • Minimum 3 years in a sales leadership role
  • Minimum 10 years experience in the investment industry
  • Knowledge of clients investment products communication principles and marketing techniques
  • Investment knowledge

    Technical / Professional Knowledge

  • Business administration and management
  • Client service management
  • Employee training / development
  • Financial Accounting Principles
  • Governance Risk and Controls
  • Organisational systems
  • Principles of project management
  • Relevant Nedbank product knowledge
  • Staff resource planning
  • Management information and reporting principles tools and mechanisms
  • Behavioural Competencies

  • Becoming a Business Advisor
  • Building the Sales Team
  • Building Trusting Relationships
  • Coaching the Sales Team
  • Driving for Results
  • High-Impact Communication
  • Making Sales Operations Decisions
  • Motivating the Sales Team
  • Please contact the Nedbank Recruiting Team at

    Required Experience :

    Manager

    Key Skills

    Sales Experience,Direct Sales,Management Experience,Territory Management,Hospice Care,Home Care,Salesforce,Outside Sales,Sales Management,CRM Software,Enterprise Sales,negotiation

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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