18 Inspector jobs in Durban

Job Description

PRIMARY RESPONSIBILITIES

To report on inspections of mineral commodities in accordance with instructions received from the Site Supervisor.

• Train staff on site regarding sampling procedures.
• Administer risk assessments before inspections.
• Monitor field auditors and samplers for efficiency of activities.
• Check timesheets for Blu staff based on staff supervision.
• Compile field reports, photographs, and inspection details, then upload to SharePoint.

RESPONSIBILITIES

• Maintain quality, efficiency, and confidentiality of services.
• Liaise with the site supervisor to allocate staff efficiently, limiting overtime and promoting safety.
• Continuously improve the quality of services offered.
• Establish, direct, and review systems for application, recording, certification, filing, sample storage, and field auditing.
• Coordinate with sample preparation supervisors to achieve turnaround times.
• Assign duties and assist in coordinating shipments and other fieldwork.
• Compile and update spreadsheets of results daily and report to clients.
• Assist in the administrative operations of the office as instructed.
• Implement cost control measures, especially regarding staff allocation and PPE usage.
• Liaise with warehouse and port personnel for inspections.
• Ensure compliance with inspection orders and risk assessments.
• Keep the supervisor informed of progress and non-conformance, and implement corrective actions.
• Upgrade service quality to minimize client complaints and claims.
• Perform general office duties.
• Ensure proper implementation of SIR and other SGS platforms for inspections.
• Oversee inspection operations of mineral cargoes following international standards and company policies.
• Supervise weighing operations if required.
• Perform other tasks as assigned by the line manager.
• Train staff to ensure quality in inspection services.
• Manage permits to work for new jobs and ensure communication on site.
• Provide H&S training and awareness to staff.
• Inspect PPE and ensure staff use correct PPE; address deficiencies.
• Complete risk assessments for tasks and communicate outcomes.
• Conduct last-minute risk assessments before daily tasks.
• Report unsafe acts, conditions, incidents, and near misses promptly.
• Prepare travel management plans for trips.

SPECIFIC AUTHORITIES

• Coordinate and report inspections timely.
• Communicate inspection findings honestly with clients.
• Guide and assist junior staff and samplers.

Qualifications

• Matric (minimum), preferably with Maths and Science.
• Post-matric qualification in sampling and inspection services.
• Proficiency in English (reading, speaking, writing).
• Additional languages are an advantage.
• Typing skills and computer literacy in Word and Excel.
• Strong calculation skills for accurate scoring.
• Technical report writing ability.
• Experience of more than 5 years in the field.

Key Performance Indicators

• 100% usage of SIR.
• Timely reporting of inspections.
• Minimal customer complaints.
• Inspections executed in line with MO & RAM.
• Monitoring staff time on site.

To administer compulsory specifications and technical regulations on behalf of Minister of Trade, Industry and Competition by monitoring compliance through inspections and/or evaluation.

• Monitor Compliance with Compulsory Specifications and Technical Regulations;
• Apply appropriate sanctions for non-compliance;
• Process Applications for Letters of Authority, Sales Permits and Certificates;
• Manage NRCS Quality Management System (QMS);
• Build and maintain stakeholder relationships;
• Perform market surveillance inspections in line with set targets as per Annual Performance Plan;
• Plan, organize and control functions;
• Prepare and submit reports according to departmental procedures;
• Conduct sampling in line with standard operating procedures;
• Focus on construction materials with an emphasis on cement.

• National Diploma (NQF Level 6) in Chemical or Analytical Chemistry or Health or Natural Sciences.
• Must be willing to travel.
• Will be required to undergo training for 18 – 24 months.

Knowledge of the NRCS Act and Regulations, compulsory specifications related to the area of specialty, general understanding of SANS 17020, and related legislation impacting the work of NRCS.

Report writing skills; ability to use judgment; problem-solving; planning and organizing; action-oriented; deadline-driven; and excellent communication skills – written and verbal.

• Preferred candidate is African Female & People with Disabilities in order to meet NRCS EE targets as per our EE plan.
• Suitable qualified candidates will be subjected to employment and criminal checks.
• Applications must be submitted on a signed AS 83 form and should be accompanied by a comprehensive Curriculum Vitae (preferably in word format) and 3 months certified copies of qualifications and ID copy in order to be considered.
• All applications must be submitted to the relevant Recruitment Response Email address stated on each advert.
• Applications will also be accepted via Post (NRCS, Private Bag X25, Brooklyn, 0075) or hand delivery (SABS Campus, 1 Dr Lategan Road, Groenkloof, Pretoria).
• All applicants will receive an automated acknowledgment message; if you do not receive this message, please contact the NRCS as indicated below or on the website.
• Correspondence will only be limited to shortlisted candidates; if you do not hear from us within 90 days after the closing date, consider your application as unsuccessful.
• Please quote the Position you are applying for and the Reference No. on the subject line of your email when applying for any vacancy.
• People with disabilities are encouraged to apply.
• Late submissions will be automatically disqualified.
• It is the applicant's responsibility to ensure that foreign qualifications have been evaluated by SAQA.
• Applicants are advised to take note that emails from untrusted sources (i.e. Unsafe Internet Shops, Domain Names, etc.) will be rejected due to our ICT Security measures that are in place to strengthen our organizational Cyber resilience programme.
• For any other enquiries: Human Resource, Mr. Mhaka Baloyi, Tel .
• Closing date for applications: 18 August 2022.
• NB!
• Please take note that the Organization is currently undergoing Organizational redesign, which might impact on any of the positions advertised.
• By submitting your CV/Application for this position, you hereby grant the NRCS permission to use your personal information in line with the purpose it is intended to and within the provisions of the Protection of Personal Information Act, Act no 4 of 2013 and the revised amendment dated 2021.

Talksure has a fantastic opportunity for Quality Assurance Agents. Do you have the below experience and are you looking for a career in a well-renowned FSP? Then Yes, TALKSURE is the place to be.

DUTIES AND RESPONSIBILITIES

1. Create scorecards providing accurate feedback
2. Listening to and assessing calls
3. Provide accurate feedback
4. Report on any trends or patterns that may be occurring
5. Filter information regarding non-compliance to QA Team Leader
6. Document and maintain scorecard on all assessments conducted
7. Ensure that you meet quantity and quality of calls listened to
8. Random call audits when required

MINIMUM QUALIFICATIONS AND EXPERIENCES

1. Grade 12 – which must be presented at interview stage
2. Must have at least 1 Year Quality Assurance (QA) experience within a contact centre
3. Computer literate – excel skills

CHARACTERISTICS OF THE REQUIRED CANDIDATE

1. Strong administration skills and high attention to detail
2. Ability to communicate on all levels
3. Proactive, punctual, and reliable
4. Well-presented and well-spoken
5. Works effectively within a variety of situations
6. Planning and organisational skills
7. Understands the importance of confidentiality
8. Ability to provide concise, well-written feedback
9. Excellent listening skills
10. Deadline oriented and ability to work well under pressure

Salary: Market related

NB: Thank you for choosing Talksure as your employer of choice. Please note that if you do not hear from us within 14 working days after the closing date of the advert, please regard your application as unsuccessful. We wish you well in your future endeavors.

Join to apply for the Quality Assurance Agent role at Talksure .

Talksure has a fantastic opportunity for Quality Assurance Agents. Do you have the experience listed below and are you looking for a career in a well-renowned FSP? Then Yes, TALKSURE is the place to be.

• Create scorecards providing accurate feedback
• Listening to and assessing calls
• Provide accurate feedback
• Report on any trends or patterns that may be occurring
• Filter information regarding non-compliance to QA Team Leader
• Document and maintain scorecards on all assessments conducted
• Ensure that you meet quantity and quality of calls listened to
• Conduct random call audits when required

• Grade 12 – which must be presented at interview stage
• Must have at least 1 year of Quality Assurance (QA) experience within a contact centre
• Computer literate – Excel skills

• Strong administration skills and high attention to detail
• Ability to communicate on all levels
• Proactive, punctual, and reliable
• Well-presented and well spoken
• Works effectively within a variety of situations
• Planning and organisational skills
• Understands the importance of confidentiality
• Ability to provide concise, well-written feedback
• Excellent listening skills
• Deadline-oriented and ability to work well under pressure

NB: Thank you for choosing Talksure as your employer of choice. Please note that if you do not hear from us within 14 working days after the closing date of the advert, please regard your application as unsuccessful. We wish you well in your future endeavors.

• Entry level

• Full-time

• Sales and Business Development

Referrals increase your chances of interviewing at Talksure by 2x.

Location: Durban, KwaZulu-Natal, South Africa

• 1-year Customer Service Experience
• 1-year Quality Assurance Experience.
  
  

• Degree/Diploma in related field.
• Coaching and analysis experience.
  
  

• Ad hoc listening to call recordings in line with QA scorecard to ensure that ratings are accurate
• Monitor and evaluate customer interactions (calls, emails, chats) for quality and adherence to company standards.
• Calibration participation and attending to help align self and others with QA standards.
• Collate QA reports and statistics for the campaigns, highlighting trends and training opportunities.
• Work closely with the contact centre training division to convert training insights into learning and development modules in Moodle.
• Identify trends and effectively alert the respective departmental management team
• Assist in developing and updating quality assurance guidelines and procedures.
• Customer complaints resolution – extraction and evaluation of call recordings based on customer complaints. Conduct root cause analysis.
• Any other ad hoc duties that might be required
  
  

• Strong Quality Focus
• Good coaching ability
• Customer Service Excellence.
• Exceptional reporting skills.
• Attention to detail
  
  

Join to apply for the Quality Assurance Coach role at Hollywoodbets

Join to apply for the Quality Assurance Coach role at Hollywoodbets

Job Description

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

Job Description

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for a Quality Assurance Coach to be based in Umhlanga. Do you think you have what it takes to be our newest Purple Star?

The successful candidate will be responsible for monitoring and evaluating customer interactions to ensure adherence to company policies, quality standards, and service excellence. This role involves assessing contact (email, chat, voice & other) quality, providing feedback to agents, and identifying areas for improvement to enhance overall customer satisfaction

With Hollywoodbets You Will

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring

• 1-year Customer Service Experience
• 1-year Quality Assurance Experience.
  
  

• Degree/Diploma in related field.
• Coaching and analysis experience.
  
  

• Ad hoc listening to call recordings in line with QA scorecard to ensure that ratings are accurate
• Monitor and evaluate customer interactions (calls, emails, chats) for quality and adherence to company standards.
• Calibration participation and attending to help align self and others with QA standards.
• Collate QA reports and statistics for the campaigns, highlighting trends and training opportunities.
• Work closely with the contact centre training division to convert training insights into learning and development modules in Moodle.
• Identify trends and effectively alert the respective departmental management team
• Assist in developing and updating quality assurance guidelines and procedures.
• Customer complaints resolution – extraction and evaluation of call recordings based on customer complaints. Conduct root cause analysis.
• Any other ad hoc duties that might be required
  
  

• Strong Quality Focus
• Good coaching ability
• Customer Service Excellence.
• Exceptional reporting skills.
• Attention to detail
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Gambling Facilities and Casinos

Referrals increase your chances of interviewing at Hollywoodbets by 2x

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Guided by its purpose to provide products for patients to alleviate pain and suffering and improve their quality of life, NBI’s vision is to be the leading African manufacturer and supplier of quality therapeutic proteins and diagnostic products.

National Bioproducts Institute NPC has a vacancy for the role of Quality Assurance(QA) Systems Lead. The successful incumbent will be required to :

Ensure excellence in the Quality Assurance departmental operations by leading technical initiatives and maintaining compliance with industry standards through :

Ensuring excellence in the Quality Assurance (QA) department and organisational compliance with cGMP, ISO13485 and regulatory requirements, through effective performance of quality management (QMS) functions by :

• Co-ordinating the annual internal, external and vendor audit programmes, through planning, executing and reporting.
• Implementation and management of systems and tools.
• Ensure that process risk assessments are planned and conducted.
• Ensure all changes at NBI are documented and processed.
• Ensure all documents and records are effectively controlled.
• The maintenance, reporting and frequent review of the various QMS systems, processes and procedures that are in keeping with the QA department objectives and industry standards.
• Identifying and reporting on quality metrics for each system at review meetings and forums.
• Implementing continuous improvement measures in the QA department.

Applications are invited from suitably qualified and experienced candidates.

We’re partnering with a leading pharmaceutical manufacturer to find a Quality Assurance (QA) Systems Lead, a role that’s critical to ensuring compliance with cGMP , ISO13485 , and industry standards while driving a culture of continuous improvement.

What You’ll Do:

• Lead and mentor a QA team, fostering a quality-focused culture.
• Manage and improve QMS systems including SAP QM and document control (SAP DMS, SharePoint).
• Oversee audits, change control, and risk assessments .
• Report on quality metrics and drive continuous improvement initiatives.
• Stay ahead of regulatory changes and align internal practices.

What We’re Looking For:

• Bachelor’s in Chemical Engineering, Chemistry, Biochemistry, Pharmaceutical Sciences or similar.
• 5+ years’ experience in pharmaceutical QA with QMS, audits, and compliance exposure.
• 2+ years in a leadership/supervisory role.
• Proven audit experience (ISO9001 / ISO13485 / GMP ).
• Experience with ISO13485:2016 is an advantage.
• Strong leadership, analytical, and problem-solving skills.

This is your chance to step into a pivotal role where quality truly meets purpose, shaping systems that directly impact patient care and safety.

#QualityAssurance #PharmaceuticalJobs #Leadership #LifeSciences #ISO13485 #GMP #QualityManagement #HiringNow

Guided by its purpose to provide products for patients to alleviate pain and suffering and improve their quality of life, NBI’s vision is to be the leading African manufacturer and supplier of quality therapeutic proteins and diagnostic products.

Position: Quality Assurance (QA) Systems Lead

National Bioproducts Institute NPC has a vacancy for this role. The successful candidate will be responsible for:

• Ensuring excellence in the QA department's operations by leading technical initiatives and maintaining compliance with industry standards.
• Leading the implementation and management of quality management systems (QMS) in accordance with cGMP, ISO 13485, and regulatory requirements.
• Coordinating internal, external, and vendor audit programs, including planning, execution, and reporting.
• Managing systems and tools related to quality assurance.
• Planning and conducting process risk assessments.
• Documenting and processing all changes within NBI.
• Controlling all documents and records effectively.
• Maintaining, reporting, and reviewing QMS systems, processes, and procedures to ensure alignment with departmental objectives and industry standards.
• Identifying and reporting quality metrics during review meetings and forums.
• Implementing continuous improvement initiatives within the QA department.

Applications are invited from suitably qualified and experienced candidates.