28 Hospitality jobs in Durban

DEPARTMENT OF HOSPITALITY AND TOURISM MANAGEMENT: HOTEL SCHOOL (RITSON CAMPUS) Senior Lecturer - Hospitality Management (REF:155) Minimum Requirements

• PhD and undergraduate qualification majoring in Hospitality or any Hospitality related qualification (e.g., Food and Beverage/Professional Cookery/Accommodation Management).
• At least 5 years lecturing experience of teaching hospitality modules at both undergraduate and postgraduate levels.
• At least 3 publications in national and/ or international DHET-accredited journals within the last 3 years.
• Successful supervision of at least one postgraduate student at Masters level.
• Proven evidence of leadership in academic and administrative committees within Higher Education.
• A proven track record of research with having produced/published a research output in the preceding three years. Evidence of publication including articles or book chapters.
• Active participation in professional, industry and or community
• Evidence of active membership of national/regional/international economics professional bodies or scholarly societies.
• In depth knowledge in the theory and application of the Hospitality discipline
• Above average competency in quantitative software (SPSS, EViews, Stata, etc.) and qualitative software (NVivo)
• Ability to work with both primary and secondary quantitative data (cross-sectional, time-series, panel data).

The successful candidate will be expected to:

• Teach and examine Hospitality and Catering related modules as required.
• Teach, supervise and examine undergraduate and postgraduate students.
• Develop materials, including for online learning.
• Contribute towards the Department’s research plan.
• Participate in agreed departmental/faculty projects or committees.
• Undertake duties as assigned by the HoD.

• Sound understanding of modern theories of teaching and learning in Higher Education and well-developed teaching skills.
• Good communication and interpersonal skills.
• Organisational and planning skills.
• Good research skills.
• Presentation skills.
• Strong team orientation.
• Analytical and problem-solving skills.
• Administration and management skills.
• Continuous learning perspective.
• Strong learner focus.
• Professional/technical knowledge and skills.

Publication: external notice board

Contact Person: Miss MN Mthembu, Tel

Please complete an official application for employment form and send a detailed CV and a covering letter with the exact name of the post you are applying for to:

Application form obtainable from our website Communication will be entered into with short-listed candidates only.

Only applications made on our application for employment form will be considered.

CLOSING DATE: 31 JULY 2025

“While DUT strives for equal opportunities, preference will be in terms of the University’s equity policy”

“The University reserves the right not to appoint”

Our client is seeking a Customer Service Consultant for their team in Cape Town North.

Location: Cape Town Northern Suburbs

Requirements:

• Grade 12
• At least 2 years’ experience in a call centre/customer support environment
• Computer literate – MS Outlook, Excel, Word & Internet
• Professional communication skills in both Afrikaans and English
• Formal business writing skills
• Own reliable transport and preferably reside in the Northern Suburbs

About:

• Strong administration, organising, problem-solving and time management skills
• Ability to remain calm, objective and self-controlled under pressure
• Provide professional and exceptional support to both internal and external customers
• Advise and educate customers on the company procedures for different product models
• Handle monthly account queries via telephone, WhatsApp chatbot and company ticketing system
• Create, assign, escalate, follow up and resolve tickets
• Build positive relationships with customers and collaborate with team members to ensure top-tier service
• Perform administrative duties such as follow-up of failed communications, updating customer profiles, and reporting
• Send bulk emails and SMS to customers

Salary: R15,000 per month

Death & Disability Cover

How to Apply: via our website

Overview

Do you have a flair for International Inbound Customer Service?

• As the primary point of contact for our clients, the Customer Support Specialist must provide exemplary customer service.
• Quickly identify hardware, operating system and networking issues during clients interactions.
• Help update knowledge base by identifying and reporting issues.
• Resolve client problems in a professional manner, escalating issues as required.
• Maintain customer records by updating account information in the database.
• Contribute to team effort by accomplishing related results as needed.
• Requirements and Skills
• What do you need to bring to the table? Here's what we're looking for:
• Proven experience as Financial Customer Support Specialist - 1 + year in the role.
• Flexibility to work rotating 8- hour shifts, including evening and weekends.
• Familiarity with CRM systems and practices. You know your way around a database and understand the importance of keeping records up-to-date.
• Customer orientation and ability to adapt/respond to different types of characters. You're a people person. You can handle all kinds of customers and still keep your cool.
• Ability to multitask, prioritize, and manage time effectively. You're a pro at juggling tasks and can get things done in a fast-paced environment.
• Strong verbal and written communication skills and problem-solving skills.
• Patient and cool under pressure.

• Mon to Friday 7:30 am to 8:30pm EST (MonFri: 1:30 pm 2:30 am)
• Saturday 10:00am to 4:00pm EST (Saturday: 4:00 pm 10:00 pm)

Thank you for applying with RAREcruit!


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