22 Gateway Theatre Of Shopping jobs in Umhlanga Rocks
Customer Service Consultant
Durban, KwaZulu Natal
Yellosa
Posted 11 days ago
Job Viewed
Job Description
Our client is seeking a Customer Service Consultant for their team in Cape Town North.
Location: Cape Town Northern Suburbs
Requirements:
- Grade 12
- At least 2 years’ experience in a call centre/customer support environment
- Computer literate – MS Outlook, Excel, Word & Internet
- Professional communication skills in both Afrikaans and English
- Formal business writing skills
- Own reliable transport and preferably reside in the Northern Suburbs
About:
- Strong administration, organising, problem-solving and time management skills
- Ability to remain calm, objective and self-controlled under pressure
- Provide professional and exceptional support to both internal and external customers
- Advise and educate customers on the company procedures for different product models
- Handle monthly account queries via telephone, WhatsApp chatbot and company ticketing system
- Create, assign, escalate, follow up and resolve tickets
- Build positive relationships with customers and collaborate with team members to ensure top-tier service
- Perform administrative duties such as follow-up of failed communications, updating customer profiles, and reporting
- Send bulk emails and SMS to customers
Salary: R15,000 per month
Death & Disability Cover
How to Apply: via our website
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
0
Customer Service Consultant
Durban, KwaZulu Natal
Ignition Group
Posted 19 days ago
Job Viewed
Job Description
Overview
Do you have a flair for International Inbound Customer Service?
- Competitive basic salary
- Lucrative commission structures
- Access to medical aid
- Tenure increases ? the longer you stay, the more you earn!
- Nightshift allowances
- Attendance allowances
- Paid training.
- And so much more!
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Specialist
Durban, KwaZulu Natal
RareCruit
Posted 2 days ago
Job Viewed
Job Description
We're seeking a highly motivated Customer Support Specialist with financial background to join our client's dynamic team. This role will be the first point of contact for the customers, ensuring they receive top-notch service and support. The ideal candidate is a problem-solver who thrives in a fast-paced environment.
Core Responsibilities (include, but not limited too)
Core Responsibilities (include, but not limited too)
- As the primary point of contact for our clients, the Customer Support Specialist must provide exemplary customer service.
- Quickly identify hardware, operating system and networking issues during clients interactions.
- Help update knowledge base by identifying and reporting issues.
- Resolve client problems in a professional manner, escalating issues as required.
- Maintain customer records by updating account information in the database.
- Contribute to team effort by accomplishing related results as needed.
- Requirements and Skills
- What do you need to bring to the table? Here's what we're looking for:
- Proven experience as Financial Customer Support Specialist - 1 + year in the role.
- Flexibility to work rotating 8- hour shifts, including evening and weekends.
- Familiarity with CRM systems and practices. You know your way around a database and understand the importance of keeping records up-to-date.
- Customer orientation and ability to adapt/respond to different types of characters. You're a people person. You can handle all kinds of customers and still keep your cool.
- Ability to multitask, prioritize, and manage time effectively. You're a pro at juggling tasks and can get things done in a fast-paced environment.
- Strong verbal and written communication skills and problem-solving skills.
- Patient and cool under pressure.
- Mon to Friday 7:30 am to 8:30pm EST
- Saturday 10:00am to 4:00pm EST
Working hours : South African Time
- MonFri: 1:30 pm 2:30 am
Saturday: 4:00 pm 10:00 pm
Thank you for applying with RAREcruit!
Follow us on social media for the latest jobs, trends and market insight:
Website:
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Specialist
Durban, KwaZulu Natal
RareCruit
Posted 3 days ago
Job Viewed
Job Description
We're seeking a highly motivated Customer Support Specialist with financial background to join our client's dynamic team. This role will be the first point of contact for the customers, ensuring they receive top-notch service and support. The ideal candidate is a problem-solver who thrives in a fast-paced environment.
Core Responsibilities (include, but not limited too)
Core Responsibilities (include, but not limited too)
- As the primary point of contact for our clients, the Customer Support Specialist must provide exemplary customer service.
- Quickly identify hardware, operating system and networking issues during clients interactions.
- Help update knowledge base by identifying and reporting issues.
- Resolve client problems in a professional manner, escalating issues as required.
- Maintain customer records by updating account information in the database.
- Contribute to team effort by accomplishing related results as needed.
- Requirements and Skills
- What do you need to bring to the table? Here's what we're looking for:
- Proven experience as Financial Customer Support Specialist - 1 + year in the role.
- Flexibility to work rotating 8- hour shifts, including evening and weekends.
- Familiarity with CRM systems and practices. You know your way around a database and understand the importance of keeping records up-to-date.
- Customer orientation and ability to adapt/respond to different types of characters. You're a people person. You can handle all kinds of customers and still keep your cool.
- Ability to multitask, prioritize, and manage time effectively. You're a pro at juggling tasks and can get things done in a fast-paced environment.
- Strong verbal and written communication skills and problem-solving skills.
- Patient and cool under pressure.
- Mon to Friday 7:30 am to 8:30pm EST
- Saturday 10:00am to 4:00pm EST
- MonFri: 1:30 pm 2:30 am
- Saturday: 4:00 pm 10:00 pm
Thank you for applying with RAREcruit!
Please send your CV to:
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Specialist
Durban, KwaZulu Natal
RareCruit
Posted 3 days ago
Job Viewed
Job Description
We're seeking a highly motivated Customer Support Specialist with financial background to join our client's dynamic team. This role will be the first point of contact for the customers, ensuring they receive top-notch service and support. The ideal candidate is a problem-solver who thrives in a fast-paced environment.
Core Responsibilities (include, but not limited too)
Core Responsibilities (include, but not limited too)
- As the primary point of contact for our clients, the Customer Support Specialist must provide exemplary customer service.
- Quickly identify hardware, operating system and networking issues during clients interactions.
- Help update knowledge base by identifying and reporting issues.
- Resolve client problems in a professional manner, escalating issues as required.
- Maintain customer records by updating account information in the database.
- Contribute to team effort by accomplishing related results as needed.
- Requirements and Skills
- What do you need to bring to the table? Here's what we're looking for:
- Proven experience as Financial Customer Support Specialist - 1 + year in the role.
- Flexibility to work rotating 8- hour shifts, including evening and weekends.
- Familiarity with CRM systems and practices. You know your way around a database and understand the importance of keeping records up-to-date.
- Customer orientation and ability to adapt/respond to different types of characters. You're a people person. You can handle all kinds of customers and still keep your cool.
- Ability to multitask, prioritize, and manage time effectively. You're a pro at juggling tasks and can get things done in a fast-paced environment.
- Strong verbal and written communication skills and problem-solving skills.
- Patient and cool under pressure.
- MonFri: 1:30 pm 2:30 am
- Saturday: 4:00 pm 10:00 pm
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Specialist
Durban, KwaZulu Natal
RareCruit
Posted 3 days ago
Job Viewed
Job Description
We're seeking a highly motivated Customer Support Specialist with financial background to join our client's dynamic team. This role will be the first point of contact for the customers, ensuring they receive top-notch service and support. The ideal candidate is a problem-solver who thrives in a fast-paced environment.
Core Responsibilities (include, but not limited too)
Core Responsibilities (include, but not limited too)
- As the primary point of contact for our clients, the Customer Support Specialist must provide exemplary customer service.
- Quickly identify hardware, operating system and networking issues during clients interactions.
- Help update knowledge base by identifying and reporting issues.
- Resolve client problems in a professional manner, escalating issues as required.
- Maintain customer records by updating account information in the database.
- Contribute to team effort by accomplishing related results as needed.
- Requirements and Skills
- What do you need to bring to the table? Here's what we're looking for:
- Proven experience as Financial Customer Support Specialist - 1 + year in the role.
- Flexibility to work rotating 8- hour shifts, including evening and weekends.
- Familiarity with CRM systems and practices. You know your way around a database and understand the importance of keeping records up-to-date.
- Customer orientation and ability to adapt/respond to different types of characters. You're a people person. You can handle all kinds of customers and still keep your cool.
- Ability to multitask, prioritize, and manage time effectively. You're a pro at juggling tasks and can get things done in a fast-paced environment.
- Strong verbal and written communication skills and problem-solving skills.
- Patient and cool under pressure.
- Mon to Friday 7:30 am to 8:30pm EST
- Saturday 10:00am to 4:00pm EST
Thank you for applying with RAREcruit!
Follow us on social media for the latest jobs, trends and market insight:
Website:
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Specialist
Durban, KwaZulu Natal
RareCruit
Posted 3 days ago
Job Viewed
Job Description
We're seeking a highly motivated Customer Support Specialist with financial background to join our client's dynamic team. This role will be the first point of contact for the customers, ensuring they receive top-notch service and support. The ideal candidate is a problem-solver who thrives in a fast-paced environment.
Core Responsibilities (include, but not limited too)
Core Responsibilities (include, but not limited too)
- As the primary point of contact for our clients, the Customer Support Specialist must provide exemplary customer service.
- Quickly identify hardware, operating system and networking issues during clients interactions.
- Help update knowledge base by identifying and reporting issues.
- Resolve client problems in a professional manner, escalating issues as required.
- Maintain customer records by updating account information in the database.
- Contribute to team effort by accomplishing related results as needed.
- Requirements and Skills
- What do you need to bring to the table? Here's what we're looking for:
- Proven experience as Financial Customer Support Specialist - 1 + year in the role.
- Flexibility to work rotating 8- hour shifts, including evening and weekends.
- Familiarity with CRM systems and practices. You know your way around a database and understand the importance of keeping records up-to-date.
- Customer orientation and ability to adapt/respond to different types of characters. You're a people person. You can handle all kinds of customers and still keep your cool.
- Ability to multitask, prioritize, and manage time effectively. You're a pro at juggling tasks and can get things done in a fast-paced environment.
- Strong verbal and written communication skills and problem-solving skills.
- Patient and cool under pressure.
- Mon to Friday 7:30 am to 8:30pm EST
- Saturday 10:00am to 4:00pm EST
Thank you for applying with RAREcruit!
Follow us on social media for the latest jobs, trends and market insight:
Website:
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Specialist
Durban, KwaZulu Natal
Posted today
Job Viewed
Job Description
We're seeking a highly motivated Customer Support Specialist with financial background to join our client's dynamic team. This role will be the first point of contact for the customers, ensuring they receive top-notch service and support. The ideal candidate is a problem-solver who thrives in a fast-paced environment. Core Responsibilities (include, but not limited too) As the primary point of contact for our clients, the Customer Support Specialist must provide exemplary customer service. Quickly identify hardware, operating system and networking issues during clients interactions. Help update knowledge base by identifying and reporting issues. Resolve client problems in a professional manner, escalating issues as required. Maintain customer records by updating account information in the database. Contribute to team effort by accomplishing related results as needed. Requirements and Skills What do you need to bring to the table? Here's what we're looking for: Proven experience as Financial Customer Support Specialist - 1 year in the role. Flexibility to work rotating 8- hour shifts, including evening and weekends. Familiarity with CRM systems and practices. You know your way around a database and understand the importance of keeping records up-to-date. Customer orientation and ability to adapt/respond to different types of characters. You're a people person. You can handle all kinds of customers and still keep your cool. Ability to multitask, prioritize, and manage time effectively. You're a pro at juggling tasks and can get things done in a fast-paced environment. Strong verbal and written communication skills and problem-solving skills. Patient and cool under pressure. Working Hours: MonFri: 1:30 pm 2:30 am Saturday: 4:00 pm 10:00 pm
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Specialist
Durban, KwaZulu Natal
Posted today
Job Viewed
Job Description
We're seeking a highly motivated Customer Support Specialist with financial background to join our client's dynamic team. This role will be the first point of contact for the customers, ensuring they receive top-notch service and support. The ideal candidate is a problem-solver who thrives in a fast-paced environment. Core Responsibilities (include, but not limited too) As the primary point of contact for our clients, the Customer Support Specialist must provide exemplary customer service. Quickly identify hardware, operating system and networking issues during clients interactions. Help update knowledge base by identifying and reporting issues. Resolve client problems in a professional manner, escalating issues as required. Maintain customer records by updating account information in the database. Contribute to team effort by accomplishing related results as needed. Requirements and Skills What do you need to bring to the table? Here's what we're looking for: Proven experience as Financial Customer Support Specialist - 1 year in the role. Flexibility to work rotating 8- hour shifts, including evening and weekends. Familiarity with CRM systems and practices. You know your way around a database and understand the importance of keeping records up-to-date. Customer orientation and ability to adapt/respond to different types of characters. You're a people person. You can handle all kinds of customers and still keep your cool. Ability to multitask, prioritize, and manage time effectively. You're a pro at juggling tasks and can get things done in a fast-paced environment. Strong verbal and written communication skills and problem-solving skills. Patient and cool under pressure. Working Hours: Mon to Friday 7:30 am to 8:30pm EST Saturday 10:00am to 4:00pm EST Thank you for applying with RAREcruit! Follow us on social media for the latest jobs, trends and market insight: Website:
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Representative
Durban, KwaZulu Natal
Purdon
Posted today
Job Viewed
Job Description
Our client in the Label Printing industry requires a dynamic Customer Service Representative to join their team in Cornubia. Must have relevant industry experience and can work under pressure. Matric with a relevant tertiary qualification and at least 3 years in a similar role is required. Own reliable transport is essential. Responsibilities include: Creating quotes and supporting external sales in achieving sales targets Managing purchase orders from receipt to delivery including SLA agreed turnaround times Customer feedback on orders and dealing with returns and complaints Liaising with production regards orders Stock management (back orders, aged stock) Sales forecasts (weekly and monthly) Preparation for sales reports 3 years in a similar role is required. Own reliable transport is essential. Experience working for a labeling company is essential.
This advertiser has chosen not to accept applicants from your region.
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