2,749 Jobs in Umhlanga Rocks

Senior Solution Architect-API

Durban, KwaZulu Natal Old Mutual

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Job Description

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

THE JOB PROFILE SUMMARY OR PURPOSE OF THE REQUESTED JOB
The key focus for the senior solution architect is to perform planning aligned to business objectives on key solutions and objectives, build and participate the architecture capability building, perform solution architecture and design, manage architecture risk and compliance, provide design and build governance and support and communicate and share knowledge around the architecture practices, guardrails, blueprints and standards related to the solution design.
THE MAIN ACTIVITIES OF THE JOB (DESCRIPTION)
Planning
• Lead solution requirements gathering and ensure alignment with business objectives and constraints.
• Define and refine architecture runways for intentional architecture with the enterprise architect
• Provide input into business cases and costing
• Participate and provide architectural runway requirements into Programme Increment (PI) Planning

Architecture Capability
• Develop and oversee segment architecture views and ensure alignment with enterprise architecture.
• Maintain and oversee the segment and solution artifacts in the set enterprise repository and knowledge portals aligned to the rest of the architecture
• Manage the architecture processes based on the requirements for each architype
• Manage change impact of the architecture with stakeholders
• Develop and participate in the build of the solution architecture practice with embedded architects and engineers including the relevant methods, repository and tools
• Manage the segment and solution architecture considering the business, application, information/data and technology viewpoints
• Establish, enforce and implement standards, guardrails, frameworks, and patterns

Solution Design
• Lead and review conceptual, logical, and detailed designs
• Evaluate and approve solution options and technology selections
• Select appropriate technology, tools and build for the solution
• Oversee and maintain the solution blueprints
• Drive incremental modernisation initiatives in the delivery area

Risk, Governance and Compliance
• Identify, assess, and mitigate risks at a solution architecture level
• Ensure and enforce compliance with policies, standards, and regulations
• Lead architecture reviews and integrate with governance functions
• Integrate with other governance and compliance functions to ensure continuity in managing the investment and risk for the organisation pertaining to the solution architectures
• Establish and provide standards, guidance, and tools to delivery teams.

Implementation Guidance and Collaboration
• Establish and provide solution architecture guidance and tools to delivery teams
• Lead and facilitate collaboration with delivery teams to achieve architecture objectives
• Manage and resolve deviations and ensure up-to-date solution design documentation
• Identify opportunities to optimise delivery of solutions
• Oversee and conduct post-implementation reviews
• Develop code patterns and implementations where required

Communication and Knowledge Sharing
• Communicate the up-to-date views for the architecture
• Communicate and collaborate the relevant standards, practices, guardrails and tools to stakeholders
• Ensure that IT teams are well informed or trained in the respective architecture requirements
• Communicate and collaborate with stakeholders' relevant views on planning, technology assessments, risk, compliance, governance and project assessments
• Drive or participate in the relevant Centres of Excellence (CoEs)
• Communicating technology vision and roadmap aligned to the business strategy
• Participate in the architecture collaboration forums
• Ensure effective participation in the Agile Ceremonies


MINIMUM QUALIFICATIONS/EXPERIENCE (REQUIRED FOR THE JOB)
• Matric
• Degree or diploma in Information Technology, Computer Science, Engineering OR relevant diploma / degree
• Experience: Requires a minimum of 7 years in a technical/solution design role and a minimum of 10 years relevant IT experience
ADDITIONAL QUALIFICATIONS/EXPERIENCE (PREFERRED, NOT A REQUIREMENT)
• TOGAF
• ArchiMate
• Cloud Certifications (AWS, Azure)
• Financial Services experience in Insurance and/or Banking
COMPETENCIES REQUIRED
• Critical thinking/problem solving
• Teamwork/collaboration
• Effective Communication Skills
• Leadership skills
• Knowledge and experience in architecture domains
• Knowledge and experience in architecture methods, frameworks and tools
• Solution Design Experience
• Agile Knowledge and Experience
• Cloud Knowledge and Experience

The Solution Architect primarily works with the product owner team by providing business process alignment and technical leadership to craft a solution that is fit for purpose from a business perspective. The Solution Architect focuses on both smaller and large facet of the solution to make sure that it is engineered and fits the operating mode. Focusses on the technical and business feasibility of a solution and ensure that it fits within well-established patterns and guidelines laid down by the enterprise architects and lead solution architects. Takes responsibility for the quality, commercial compliance and technical integrity of the solution being delivered back into the
business. Works actively with senior technology / platform systems analysts from across the operational space (both internal subject matter experts and those of the chosen suppliers). Work with other domain architects in the programme including cloud
infrastructure, technology and domain specific architects. Monitors adherence to architectural standards for the development, deployment and management of application, information, communication and technology infrastructure

Skills

Adaptive Thinking, Application Development, Building Architecture, Confidentiality, Database Administration, Database Queries, Data Classification, Data Compilation, Data Compression, Data Encoding, Data Modeling, Data Recovery, Design, Enterprise Architecture Framework, Executing Plans, Gateway Servers, Information Technology Strategies, IT Architecture, Solution Architecture, Solutions Design, Test Case Management

Competencies

Education

NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent

Closing Date

23 August 2025 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!

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Head of Resource Planning

Durban, KwaZulu Natal Performability

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Job Description

A leading CX provider, unrivalled in developing and training its people to be the best they can be. This investment in people ensures longest staff retention possible enabling them to best serve client's customer service needs.

This leaders main function is to manage a team of Planners and Resource schedulers. Reporting to the Finance Director this extremely varied role will be to support and develop your team, ensuring that business strategies and processes are aligned utilising best practice to provide accurate and commercially viable resource models. To identify key initiatives and process changes to continually improve the efficiency and performance of the function. Working with the Senior Operations Team and other Department heads you will be responsible for forecasting, planning and scheduling across both customer service and sales teams to ensure the delivery of service excellence across all channels.

You will use short and long-term forecasting models, adherence and rostering patterns to support and review analysis trends. You will be required to use this information to recommend solutions to optimise effectiveness across all channels. Gathering robust data, you will take a proactive approach to identifying skills gaps and providing solutions.

Working collaboratively with the Operational Teams you will ensure all Service Level KPIs and other key operational targets are achieved across the business.

This roll will be accountable for the direction and development of the planning function, developing your own model for the planning department and recommending to the business the strategy for how this is taken forward to ensure that our approach is forward thinking and innovative delivering a first-class service to our clients and customers.

Key stakeholder relationships in this role will be our Senior Operations Team in order to create an effective operational planning relationship and support Directors and Managers across the business with accurate information that to facilitate the correct decisions for our people and clients.

Key Responsibilities

  • Build and Lead a high performing planning team that delivers excellent outcomes for the business.
  • Build strong planning to planning relationships with all clients.
  • Develop resource forecasting models, ensuring that all resource planning forecasts, scenario's and recommendations are based on sound commercial basis, ensuring resources are utilised effectively
  • Analyse future demand and supply forecasts for all clients liaising with relevant departments to ensure that we have enough resource to achieve SLAs
  • Work collaboratively with the Operational Management Teams to plan the daily workflow to ensure all operational SLAs are achieved
  • Managing holidays and shrinkage in line with forecasts.
  • Working with the Operational Management Team to authorise offline activity
  • Making appropriate plans for expected changes in profile and workloads. Investigating potential scenarios and finding solutions to challenges
  • Offer daily operational support across all channels, drive operational excellence and efficiency improvements
  • Work with the Senior Operational Team to shape, define and deliver customer service KPIs around productivity and proactively report and review performance
  • Work with the Senior Operational Team to identify operational, financial and process efficiency's. Produce FTE modelling solutions to drive the most cost effective and efficient solutions for the business
  • Seek opportunities to improve MI, technologies, workforce management tools and roster management
  • Continually monitor and propose effective shift patterns to match business requirements, optimising the performance of all Operational Teams and maximising agent satisfaction by providing flexible options
  • Monitoring and reporting on forecast accuracy, trends and utilisation
  • Provide information, analysis and advice on headcount and pipeline
  • Providing daily, weekly and monthly reports to the Leadership Team as required
  • Ad-hoc duties and projects as required

Key Requirements

Professional Experience :

  • Essential- 3+ year minimum experience in managing a team
  • Proven experience in a Resource & Planning environment
  • Desired- Professional qualification in Resource Planning
  • Previous experience of being in a similar role (essential)
  • Previous experience of forecasting for a multi-channel customer service function, forecasting demand for voice, email, chat and back office tasks (essential)
  • BPO experience ( preferred but not essential)
  • Experience of forecasting and scheduling for complex operations
  • Proven experience of designing and implementing contact centre resource models, impact assessments and scenarios to influence and communicate
  • Advanced use of MS Office suite packages (particularly Microsoft excel)
  • Self-motivated and performance driven with the ability to manage and prioritise a heavy workload
  • Excellent communication, ability to work well with a wide range of people
  • Experience with workforce management system IEX Totalview (NICE) experience preferred but not essential
  • Ability to develop resourcing strategies used to deliver client requirements
  • Previous experience of working in a fast paced, cross-functional group
  • Ability to challenge and question trends to address issues and identify opportunities for financial growth
  • A high level of accuracy and attention to detail
  • Strong analytical, communication, management and organisational skills
  • Awareness of commercial models employed within the accounts and the impacts of their teams decisions on financial performance.

Judgement & Decision Making

  • Ability to make key decisions that impact resource
  • Ability to problem solve and come up with solutions
  • Ability to identify when and how to escalate
  • Understand when and who should be challenged when there are issues
  • Must be able to intuitively execute resource planning strategies
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Financial Director

Durban, KwaZulu Natal Tower Group

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Job Description

Job Purpose

To ensure professional and ethical financial practices and a cohesive finance service offering aligned with business strategy, ensuring the functionality and profitability of the Group. The Financial Director will be responsible for planning, implementing, managing, and controlling all financial activities, playing a strategic role in the overall management of the Group.

Duties and Responsibilities:

  1. Develop and evaluate short- and long-term strategic financial objectives for the Group, aligned with overall business strategy.
  2. Provide input to the Board on the Group’s financial strategy to optimize financial performance and strategic position.
  3. Design, recommend, and manage the Group’s capital structure to maximize shareholder value. Contribute to developing group strategy, challenging assumptions, and providing financial analysis and guidance on activities, plans, targets, and business drivers.
  4. Formulate and implement finance policies and procedures to ensure achievement of financial objectives and monitor compliance.
  5. Ensure that financial systems are robust, compliant, and support current activities and future growth.
  6. Oversee all aspects of the Finance & Accounting functions, ensuring healthy financial management.
  7. Prepare accurate information for Board meetings, sub-committee meetings, presentations, and shareholder meetings.
  8. Deliver all financial reporting requirements in compliance with legislation and regulations, including the Companies Act, JSE requirements, and King IV.
  9. Manage processes for financial forecasting, budgeting, consolidation, and reporting.
  10. Develop systems of internal controls to manage and minimize financial risks.
  11. Implement a risk matrix to assist management in risk management.
  12. Ensure compliance with corporate governance, local and international laws, and financial and tax reporting rules.
  13. Develop and maintain compliance reports to support management in legal compliance.
  14. Establish strong relationships with senior executives to identify needs and provide financial solutions and advice.
  15. Collaborate with the CEO and CFO to design and implement strategies to enhance shareholder returns and growth.
  16. Develop and implement M&A strategies to maximize shareholder value.
  17. Manage relationships with external parties, including customers, advisors, and investors.
  18. Lead and empower team members to achieve optimal results.
  19. Provide ongoing advice, guidance, and support to the Group.

Qualifications & Experience

Chartered Accountant CA (SA)

5-10 years relevant experience, including 3-5 years leading the finance function.

Prior Knowledge

  • In-depth knowledge of IFRS reporting.
  • Thorough knowledge of relevant legislation.
  • Overview understanding of T systems and control environment.
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Senior Software Engineer

Durban, KwaZulu Natal Old Mutual

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Job Description

A seasoned Full-Stack Software Engineer with a strong track record of delivering complex web applications and a passion for mentoring and leadership. The senior full-stack engineer is a leader in the development space across both technical and domain knowledge and plays a key role in teams achieving

As a senior member of Old Mutual’s team, the incumbent will take a leadership role in designing, developing, and maintaining complex web applications, driving architectural decisions, and mentoring junior and intermediate developers.

Key Responsibilities :

  • Full-Stack Development : Lead the end-to-end design, development, and maintenance of web applications, ensuring they meet high standards for functionality, performance, and user experience.
  • Back-End Development : Manage server-side development, including the selection and use of programming languages and frameworks like Node.js, Python, Ruby, Django, etc.
  • Database Management : Design, optimize, and manage database schemas, queries, and interactions using relational and NoSQL databases like MySQL, PostgreSQL, MongoDB, etc.
  • Web Application Frameworks : Utilize specific web application frameworks and libraries to streamline development processes, enhance application functionality, and provide technical leadership.
  • Architecture and System Design : Drive architectural decisions, system design, and code reviews to ensure scalable and maintainable software solutions.
  • Version Control : Lead codebase management using Git or other version control systems, establishing best practices for code collaboration and version tracking.
  • Testing and Debugging : Establish testing strategies, develop unit tests, and provide expertise in debugging and optimizing code for performance and reliability.
  • API Integration : Work on integrating APIs and third-party services, focusing on security, scalability, and efficiency.
  • DevOps and Deployment : Implement DevOps practices, including CI / CD pipelines, containerization, and cloud services to optimize application deployment and scaling.
  • Mentoring and Collaboration : Mentor and collaborate with junior and intermediate developers, contributing to team growth, knowledge sharing, and best practices.

Qualifications :

  • Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent work experience).
  • 8+ years of experience as a Full-Stack Software Engineer, with a track record of delivering complex projects.
  • In-depth knowledge of database systems, including design, optimization, and complex query writing.
  • Strong problem-solving and debugging skills, with a focus on optimizing application performance.
  • Exceptional communication, teamwork, and leadership abilities.
  • Commitment to staying updated with emerging industry trends and technologies.
  • Experience with cloud services (e.g., AWS, Azure, Google Cloud) and microservices architecture.
  • Previous leadership or mentorship experience within a development team.

Design, code, develop, test and implement integration and supporting application development components and systems. Perform business analysis and software analysis. May coordinate projects and perform system maintenance activities.

Skills

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General Manager

Durban, KwaZulu Natal HR Genie

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Job Description

Our client , a leader in the food ingredients manufacturing industry, is seeking a dynamic and experienced General Manager to oversee and drive operational, strategic, and commercial excellence across their business operations.

Responsibilities :

Provide overall leadership and direction for the business, ensuring alignment with strategic goals.

Oversee manufacturing, quality, supply chain, and commercial operations to ensure efficiency and profitability.

Drive continuous improvement in processes, safety, sustainability, and product innovation.

Develop and execute business plans, budgets, and forecasts in collaboration with key stakeholders.

Build and maintain strong customer relationships while identifying opportunities for growth in new and existing markets.

Lead cross-functional teams to ensure a culture of high performance, accountability, and collaboration.

Ensure compliance with industry regulations, health and safety standards, and company policies.

Key Skills :

Strong leadership with the ability to manage diverse teams and complex operations.

In-depth knowledge of manufacturing processes, particularly in the food or ingredients industry.

Proven experience in driving operational efficiency and commercial growth.

Excellent communication, negotiation, and stakeholder management skills.

Strategic thinker with strong business acumen and decision-making capabilities.

Minimum of 10 years of experience in a senior leadership role, preferably within food manufacturing or related sectors.

Qualifications :

Bachelors degree in Food Science, Engineering, Business Management, is preferred.

MBA or equivalent postgraduate qualification is highly advantageous.

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Regional General Manager (Brokers): SanlamConnect:East Coast Region (PG14):Umhlanga

Umhlanga Rocks, KwaZulu Natal Sanlam Limited

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Job Description

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Date: 21 Aug 2025

Location:

Umhlanga, KwaZulu Natal, ZA

Who are we?


SanlamConnect, is dedicated to supporting, growing and empowering clients with affordable, easy and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2,400 tied advisers and 2,000 supporting independent brokers, all dedicated to meet the financial needs of our clients. Our vision: We aspire to be the best at building enduring relationships by connecting clients with Sanlam. We create sustainable value by attracting new clients, supporting ongoing client engagement and providing adaptive solutions designed to answer life’s financial questions. ULTIMATELY, WE EMPOWER PEOPLE TO BE FINANCIALLY CONFIDENT, SECURE AND PROSPEROUS.

Undertake regional leadership for Brokers
• Analyse the regional market changes, competitors, risks, opportunities and threats and create contingency plans to mitigate these in order to protect and grow market share
• Serve on the regional Exco and contribute to the profitability and success of the region with respect to attainment of business plans, decision making, operations, sales, compliance and customer service
• Drive a culture of high performance within the region through present and courageous leadership.

Tactically execute the regional sales strategy through sales management
• Ensure the regional strategy is understood and partner with sales management to formulate the regional business plan
• Ensure Business Managers of Brokers effectively drive and attain sales targets
• Ensure and drive the attainment of Broker manpower targets together with Business Managers in the region
• Work with the Business Managers and specialist resources to identify, support and develop strategies that penetrate new worksites or market segments
• Initiate, drive and promote various sales incentive competitions to encourage sales
• Monitor and track MIS/reporting and undertake corrective actions if required regarding the effectiveness of the strategy execution
• Re-enforce clearly how the different Broker units, including the E-Hub unit need to work collaboratively to achieve the regional strategy and that processes and communication within the region and between teams support this.
• Obtain regular feedback and updates from sales management and teams on sales performance against target. Report analysis to Regional Exco.

Ensure tactical integration of specialist and support resources within the region
Work closely with support and specialist resources within the region and Head Office to ensure these are aligned to the achievement of the regional strategy. Ensure that the sales management teams effectively utilize these resources

Monitor regional expense budgets and profitability
The Regional General Manager is to monitor and report on expenses and profitability

Ensure risk management and compliance within the region (including Key Individual)
• Demonstrate the knowledge and understanding of all relevant regulatory and legislative laws/rules/ frameworks applicable to doing business compliantly.
• Drive ongoing awareness and education of compliance within the region
• Working closely with the Compliance Department/Officer, establish and implement compliance metrics/ measures, structures, monitoring and reporting.
• Evaluate and resolve ‘escalated’ client/broker complaints by collaboration with the Compliance Department by following the prescribed process, undertaking client/intermediary contact and decision making
• Identify areas of risk within the region and ensure there are appropriate management processes, monitoring, reporting and corrective actions in place to minimise or eliminate these.

Build and develop relationships, networks and new markets
• Work closely with the Regional Marketing Manager, Business Managers and different support resources to identify high impact clients, associations and worksites/ companies (public and private sector) to approach and build relationships with
• Partner with the Regional Executive to attend and host selected client engagement opportunities in order to market Sanlam
• Look for opportunities to penetrate less utilized market segments within the region. Formulate creative value propositions and strategies to gain access to, and contract clients/leads working in these markets.

People Management
• Ensure that high potential talent is sourced and selected into the region to support the vision and talent succession needs.
• Embrace transformation in the region. Promote and communicate transformation as a key strategy within the region and support initiatives to achieve DTI targets.
• Align HR practices and decisions within the province, with respect to recruitment and promotion of staff, to support transformation targets
• Ensure all direct reports have development plans, discussions and are suitably trained for their positions
• Undertake performance management and performance discussions with all direct reports
• Undertake staff career development and talent retention strategies.

What will make you successful in this role?

Qualification and Experience


• Sound Financial Services experience at a senior level within the corporate environment. Sales and Distribution exposure. (10+ years)
• Sound management and leadership experience. (10+ years)
• Business, Legal or Commercial Degree/MBA preferred.
• CFP
• RE 5

Knowledge and skills
Business:
• Broad and significant Financial Services Industry knowledge/understanding
• Financial Services Product Knowledge (Sanlam and competitors)
• Profitability/Value of New Business (VNB)
• Distribution Strategy and Models
• Financial and budget/expense management
• Corporate governance/risk management
• Marketing and sales
• Business planning, strategy planning and execution
• Market and client segmentation knowledge
• Relevant regulatory legislation and compliance knowledge within Financial Services/KI
• Good general legal technical knowledge
• Leadership and management principles and governances

• Sales and target driven
• Partnership and relationship builder
• Leadership abilities (vision, courage, values, ethics, connecting with people)
• High energy levels and action orientation with tenacity
• Able to operate, challenge and influence at a strategic/tactical level
• Socially confident and skilled to communicate well
• Able to inspire and motivate others into action
• Results orientation (sales/target focussed)
• Influencing abilities
• Networking and natural relationship builder

Competencies:
• Cultivates Innovation
• Client Focus
• Drives Results
• Collaborates
• Flexibility and Adaptability
• Business Insight
• Financial Acumen
• Decision quality
• Drives engagement
• Organisational Savvy

Process for application
• If you meet the above criteria, and you are interested in applying for this role, please submit your CV.
• The closing date for applications is 28 August2025 .

The recruiter reserves the right to withdraw the advertisement prior to the closing date or to allow further applications to be submitted after the closing date indicated.

Turnaround times
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its business clusters – Sanlam Life and Savings, Sanlam Emerging Markets, Sanlam Investments, Sanlam Corporate Santam, Miway, as well as the Group Office – the group provides many opportunities for growth and development.

The Sanlam Group is committed to transformation and embracing diversity and our employment equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.

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Regional General Manager (Brokers): SanlamConnect:East Coast Region (PG14):Umhlanga

Umhlanga Rocks, KwaZulu Natal Sanlam

Posted 1 day ago

Job Viewed

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Job Description

Who are we?


SanlamConnect, is dedicated to supporting, growing and empowering clients with affordable, easy and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2,400 tied advisers and 2,000 supporting independent brokers, all dedicated to meet the financial needs of our clients. Our vision: We aspire to be the best at building enduring relationships by connecting clients with Sanlam. We create sustainable value by attracting new clients, supporting ongoing client engagement and providing adaptive solutions designed to answer life’s financial questions. ULTIMATELY, WE EMPOWER PEOPLE TO BE FINANCIALLY CONFIDENT, SECURE AND PROSPEROUS.

What will you do?

Undertake regional leadership for Brokers
• Analyse the regional market changes, competitors, risks, opportunities and threats and create contingency plans to mitigate these in order to protect and grow market share
• Serve on the regional Exco and contribute to the profitability and success of the region with respect to attainment of business plans, decision making, operations, sales, compliance and customer service
• Drive a culture of high performance within the region through present and courageous leadership.

Tactically execute the regional sales strategy through sales management
• Ensure the regional strategy is understood and partner with sales management to formulate the regional business plan
• Ensure Business Managers of Brokers effectively drive and attain sales targets
• Ensure and drive the attainment of Broker manpower targets together with Business Managers in the region
• Work with the Business Managers and specialist resources to identify, support and develop strategies that penetrate new worksites or market segments
• Initiate, drive and promote various sales incentive competitions to encourage sales
• Monitor and track MIS/reporting and undertake corrective actions if required regarding the effectiveness of the strategy execution
• Re-enforce clearly how the different Broker units, including the E-Hub unit need to work collaboratively to achieve the regional strategy and that processes and communication within the region and between teams support this.
• Obtain regular feedback and updates from sales management and teams on sales performance against target. Report analysis to Regional Exco.

Ensure tactical integration of specialist and support resources within the region
Work closely with support and specialist resources within the region and Head Office to ensure these are aligned to the achievement of the regional strategy. Ensure that the sales management teams effectively utilize these resources

Monitor regional expense budgets and profitability
The Regional General Manager is to monitor and report on expenses and profitability

Ensure risk management and compliance within the region (including Key Individual)
• Demonstrate the knowledge and understanding of all relevant regulatory and legislative laws/rules/ frameworks applicable to doing business compliantly.
• Drive ongoing awareness and education of compliance within the region
• Working closely with the Compliance Department/Officer, establish and implement compliance metrics/ measures, structures, monitoring and reporting.
• Evaluate and resolve ‘escalated’ client/broker complaints by collaboration with the Compliance Department by following the prescribed process, undertaking client/intermediary contact and decision making
• Identify areas of risk within the region and ensure there are appropriate management processes, monitoring, reporting and corrective actions in place to minimise or eliminate these.

Build and develop relationships, networks and new markets
• Work closely with the Regional Marketing Manager, Business Managers and different support resources to identify high impact clients, associations and worksites/ companies (public and private sector) to approach and build relationships with
• Partner with the Regional Executive to attend and host selected client engagement opportunities in order to market Sanlam
• Look for opportunities to penetrate less utilized market segments within the region. Formulate creative value propositions and strategies to gain access to, and contract clients/leads working in these markets.

People Management
• Ensure that high potential talent is sourced and selected into the region to support the vision and talent succession needs.
• Embrace transformation in the region. Promote and communicate transformation as a key strategy within the region and support initiatives to achieve DTI targets.
• Align HR practices and decisions within the province, with respect to recruitment and promotion of staff, to support transformation targets
• Ensure all direct reports have development plans, discussions and are suitably trained for their positions
• Undertake performance management and performance discussions with all direct reports
• Undertake staff career development and talent retention strategies.

What will make you successful in this role?

Qualification and Experience


• Sound Financial Services experience at a senior level within the corporate environment. Sales and Distribution exposure. (10+ years)
• Sound management and leadership experience. (10+ years)
• Business, Legal or Commercial Degree/MBA preferred.
• CFP
• RE 5

Knowledge and skills
Business:
• Broad and significant Financial Services Industry knowledge/understanding
• Financial Services Product Knowledge (Sanlam and competitors)
• Profitability/Value of New Business (VNB)
• Distribution Strategy and Models
• Financial and budget/expense management
• Corporate governance/risk management
• Marketing and sales
• Business planning, strategy planning and execution
• Market and client segmentation knowledge
• Relevant regulatory legislation and compliance knowledge within Financial Services/KI
• Good general legal technical knowledge
• Leadership and management principles and governances

Personal qualities

• Sales and target driven
• Partnership and relationship builder
• Leadership abilities (vision, courage, values, ethics, connecting with people)
• High energy levels and action orientation with tenacity
• Able to operate, challenge and influence at a strategic/tactical level
• Socially confident and skilled to communicate well
• Able to inspire and motivate others into action
• Results orientation (sales/target focussed)
• Influencing abilities
• Networking and natural relationship builder

Competencies:
• Cultivates Innovation
• Client Focus
• Drives Results
• Collaborates
• Flexibility and Adaptability
• Business Insight
• Financial Acumen
• Decision quality
• Drives engagement
• Organisational Savvy

Process for application
• If you meet the above criteria, and you are interested in applying for this role, please submit your CV.
• The closing date for applications is 28 August2025 .

The recruiter reserves the right to withdraw the advertisement prior to the closing date or to allow further applications to be submitted after the closing date indicated.

Turnaround times
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its business clusters – Sanlam Life and Savings, Sanlam Emerging Markets, Sanlam Investments, Sanlam Corporate Santam, Miway, as well as the Group Office – the group provides many opportunities for growth and development.

The Sanlam Group is committed to transformation and embracing diversity and our employment equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.

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This advertiser has chosen not to accept applicants from your region.
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Fund and Investment Specialist

Durban, KwaZulu Natal Old Mutual

Posted 1 day ago

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Job Description

Lets Write Africas Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

This role is a business development position supporting and influencing tied financial planners to place business with OM (Wealth Max Invest and S&I). The Fund & Investment Specialist (FIS) aims to activate and increase the number of investment planners in the market, secure more business inflows, and boost net client cash flow from these planners. We are looking for a motivated, results-driven candidate to join our KZN team.

Responsibilities

  1. Empowering tied planners to market (sell) Old Mutual's Investment products/platforms to clients.
  2. Developing business development plans for a panel of advisers for up to 1 year.
  3. Supporting planners in their practice (e.g., PGP tool coaching) by assisting sales staff with product knowledge, industry knowledge, competitor insights, product positioning, and market updates.
  4. Identifying business development and product marketing opportunities.
  5. Supporting the execution of efficient administration/processing of business.
  6. Assisting Product Management, Product Marketing, and/or Distribution Marketing with the rollout of product marketing strategies in regions.
  7. Providing input into the design of new products and enhancements to existing products.
  8. Planning and delivering formal presentations to channels, advisors, and clients.
  9. Managing product marketing events to strengthen Old Mutual's profile in regions.
  10. Compiling and controlling regional product development budgets.

Business Development

  1. Participating in formulating strategies and evaluating key transactions to ensure financial health and maximum value creation throughout the product lifecycle.
  2. Handling alliances, collaborations, mergers, acquisitions, licensing initiatives, and other activities.

Customer Needs Clarification

  1. Consulting with customer representatives at various levels to identify required outcomes, introducing internal specialists, and analyzing complex customer data to clarify medium to long-term needs and develop specifications.

Customer Relationship Development / Prospecting

  1. Developing and implementing relationship management plans for strategic accounts to build key relationships at local and national levels.
  2. Coordinating engagement with the organization to ensure effective two-way communication and issue resolution.

Customer Relationship Management (CRM) Data

  1. Maintaining high-quality customer information and monitoring data quality.
  2. Providing input to improve CRM systems to meet business needs.

Sales Opportunities Creation

  1. Developing a network of senior managers in the business sector and representing the organization at events.
  2. Gathering market intelligence to promote the organization and enhance reputation.

Sell Customer Propositions

  1. Leading cross-functional teams to configure tailored products/services solutions and contractual terms.
  2. Negotiating agreements to meet customer needs profitably, reviewing complex sales proposals, and escalating issues when necessary.

Customer Relationship Management / Account Management

  1. Implementing relationship management plans for existing key accounts.
  2. Ensuring effective engagement and satisfaction of key clients and customer relationships.

Operational Compliance

  1. Ensuring business activities comply with external regulations and internal policies to minimize risk and protect the organization's reputation.

Personal Capability Building

  1. Acting as a subject matter expert in technology, policy, regulation, or operational management.
  2. Maintaining professional development through conferences, reading, and certifications.

Qualifications and Experience

  • At least 3 years of experience in financial services (sales, distribution, marketing, or industry-related).
  • Degree or diploma in business, commerce, or financial planning.
  • CFP designation is advantageous.
  • Experience with advice/investment tools, CRM systems, and MIS dashboards.
  • Strong industry knowledge, product knowledge (including competitors), financial planning principles, and regulatory understanding.

Skills

Building trust, client management, needs assessment, consultative selling, customer service, value proposition development, direct selling, sales opportunities identification, closing techniques, sales data management, and sales software proficiency.

Competencies

Action-oriented, network building, business insight, effective communication, customer focus, results-driven, accountability, and trustworthiness.

Education

NQF Level 7 degree, advanced diploma, or postgraduate certificate or equivalent.

Closing Date

13 May 2025 23:59

The appointment will be made in line with Old Mutual South Africa's Employment Equity Plan.

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JNR Warehouse Manager

Durban, KwaZulu Natal Greys Recruitment

Posted 2 days ago

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Job Description

We are currently looking for a JNR Warehouse Manager with a strong Textile background .

Minimum Requirements :

  • Matric (Grade 12) – essential
  • Relevant tertiary qualification in Supply Chain, Logistics, or Warehouse Management – advantageous
  • Minimum 2-3 years of experience in a warehouse environment, preferably in the clothing or textile sector
  • Working knowledge of warehouse management systems (WMS)
  • Strong understanding of stock handling and storage best practices
  • Proficient in Microsoft Excel and inventory software
  • Excellent leadership, communication, and organizational skills
  • Ability to work under pressure and meet deadlines
  • Forklift license – advantageous

Key Responsibilities :

  • Assist in managing warehouse operations, including receiving, storing, picking, and dispatching of clothing and textile stock
  • Oversee accurate inventory control and cycle counts
  • Ensure correct handling of garments and fabrics to maintain quality and avoid damage
  • Maintain a clean, organized, and safe warehouse environment
  • Supervise and guide warehouse assistants, pickers, and general staff
  • Monitor and enforce standard operating procedures (SOPs)
  • Coordinate with production, logistics, and customer service teams to meet delivery timelines
  • Compile daily and weekly operational reports
  • Ensure compliance with company policies and occupational health and safety regulations
  • Support stocktakes and audits
  • Assist in continuous improvement initiatives related to warehouse processes

How to apply :

Follow the link to our jobseeker’s page -

Search for the job title.

Click Apply to submit your CV.

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Store Manager - Stanger Drive Thru

Durban, KwaZulu Natal Pedros Chicken

Posted 2 days ago

Job Viewed

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Job Description

DUTIES AND RESPONSIBILITIES:

  1. Overseeing overall operation of the restaurant/ take-away
  2. Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
  3. Overseeing and managing stock control, purchasing and orders
  4. Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
  5. Maximising profitability and meeting sales and GP% targets, including motivating staff
  6. Managing staff including discipline and work rosters
  7. Work within a team and drive the restaurant/take-away forward
  8. Ensuring compliance with health and safety regulations

REQUIREMENTS:

  1. Restaurant and Fast-Food Service experience. Minimum 1-year related experience required
  2. GAAP/ Micros experience and knowledge - advantageous
  3. Management skills
  4. Organizational skills
  5. Customer Service and good verbal communication skills
  6. Problem-solving skills
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