4,953 Jobs in Umhlanga Rocks

Hotel Manager

Durban, KwaZulu Natal Professional Career Services

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Job Description

Employer Description

5-star Luxury Hotel in Durban

Job Description

Our client is seeking a seasoned Hotel Manager to uphold and evolve its legacy of excellence. This high-impact executive role is ideal for a hospitality professional with deep operational expertise, strategic vision and a passion for delivering world-class guest experiences.

Key Responsibilities
  • Lead and oversee all hotel operations, ensuring seamless coordination across departments including Rooms Division, F&B, Spa and Guest Services
  • Champion service excellence and brand standards in every guest interaction, driving consistent 5-star experiences
  • Collaborate closely with the GM on strategic planning, budgeting, and long-term growth initiatives
  • Analyze performance metrics and implement data-driven improvements across revenue, cost control and guest satisfaction
  • Foster a high-performance culture through mentorship, training and succession planning
  • Ensure full compliance with health, safety and hospitality regulations, maintaining the hotel’s reputation for excellence
Qualifications
  • Minimum 10–15 years of progressive leadership experience in luxury hospitality, with at least 5 years in a senior hotel management role – NON NEGOTIABLE
  • Proven success managing 4/5-star properties with complex operational structures
  • Bachelor’s degree or diploma in Hospitality Management, Hotel Administration, Business Management, or a related field (postgraduate qualifications advantageous)
Skills
  • Strong commercial acumen with a track record of driving profitability and guest loyalty
  • Exceptional leadership, communication, and stakeholder management skills
  • Proficiency in leading PMS, CRM and operational systems (e.g., Opera, Protel, or similar)
Salary/Package

R90 000

Benefits
  • Medical Aid
  • Provident Fund

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Netsuite Techno Functional Consultant

Durban, KwaZulu Natal Optimal Growth Technologies

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We are seeking an experienced NetSuite Techno-Functional Consultant with a strong background in both technical development and functional business process consulting. The ideal candidate will be a NetSuite Certified Developer with over 8 years of hands-on experience in designing, developing, implementing, and supporting NetSuite ERP solutions across multiple modules.

This role requires a blend of technical expertise in SuiteScript development and functional knowledge of business processes.

Key Responsibilities:
  • Analyze business requirements and translate them into scalable NetSuite solutions.
  • Design, develop, and deploy customizations using SuiteScript, SuiteTalk (Web Services), SuiteFlow, and SuiteAnalytics.
  • Manage end-to-end NetSuite implementations including configuration, customization, integration, and data migration.
  • Collaborate with business stakeholders to optimize NetSuite modules.
  • Develop and maintain SuiteScripts for automating business processes and enhancing user experience.
  • Troubleshoot and resolve issues related to workflows, scripts, integrations, and configurations.
  • Support NetSuite upgrades and ensure seamless transition of customizations.
  • Provide functional guidance on NetSuite best practices and business process improvements.
  • Develop and maintain technical documentation, including design specifications, test plans, and user manuals.
  • Collaborate with cross-functional teams (Finance, Operations, IT) to ensure alignment with business objectives.
  • Conduct user training and support change management initiatives.
Required Skills & Qualifications:
  • 8+ years of experience as a NetSuite Techno-Functional Consultant.
  • NetSuite Certified Developer is mandatory.
  • Strong experience in SuiteScript, SuiteTalk (SOAP/REST integrations), and SuiteFlow.
  • Functional expertise in key NetSuite modules.
  • Hands-on experience in NetSuite integrations with third-party applications and external systems.
  • Strong knowledge of NetSuite customization frameworks and development methodologies.
  • Experience with data migration, CSV imports, saved searches, dashboards, and reporting.
  • Ability to manage multiple projects simultaneously with minimal supervision.
  • Excellent analytical, problem-solving, and communication skills.
  • Experience working in agile environments is advantageous.
Nice to Have:
  • Experience with NetSuite ARM (Advanced Revenue Management) or WMS (Warehouse Management System).
  • Exposure to SuiteCommerce or NetSuite E-commerce integrations.
  • Familiarity with ERP implementation methodologies (SuiteSuccess or similar).
  • Knowledge of governance and compliance standards (SOX, GAAP).

We are an equal opportunities employer and welcome applications from all qualified candidates.

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Branch Manager (IT Distribution)

Durban, KwaZulu Natal Performit Personnel

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Branch Manager (IT Distribution) job vacancy in Durban.

We are looking for an experienced Branch Manager for an IT Distribution Company in Durban.

Basic Salary: R25 000 per month.

Requirements and skills:

  • At least 2 years’ experience managing an IT sales team
  • At least 5 years’ experience in IT product sales
  • Solid experience within the IT Distribution Industry
  • Staff Management experience is essential
  • Matric qualification
  • Valid Driver’s License and Own vehicle

Responsibilities:

  • Manage the day to day operations with weekly meetings in each department: Sales, Stores, Technical
  • Setting and managing sales targets
  • Maintain a fluent business process and plan
  • Consistently build the Company’s Brand as well as the brand agencies
  • Business Development
  • Gathering of customer data and needs
  • Analysis of actual sales compared to budgets and targets
  • Customer visits through the Nelspruit region
  • Grow depth and breadth of product through our Customer Base
  • Present and report branch performance Weekly, Monthly and Yearly etc.

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Head of Operations (South Africa)

Umhlanga Rocks, KwaZulu Natal Black & White Recruitment

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Job Description

Are you a dynamic leader passionate about customer experience and operational excellence? My client is seeking a Senior Leader to drive, develop, and manage the performance of their Contact Centre Operation based in Durban, South Africa. This role offers an incredible opportunity for career growth in an exciting, rapidly expanding company. If you have a strong background in customer service and are ready for a new challenge, we want to hear from you!

Job Summary:

You will be responsible for leading and optimising the customer experience across all channels in a complex environment overseeing 500 FTE. Your strategic leadership will be crucial in ensuring that performance targets are met, costs are managed efficiently, and customer satisfaction is consistently high.

Your Role:

As the Head of Contact Centre Operations, you will lead and promote contact centre performance and customer experience, aligned with the company's CX strategy. You will manage and monitor commercial and budgetary performance, driving opportunities and minimising costs. Your role includes coaching and developing teams to maximise their potential, ensuring governance and compliance standards are met, and maintaining positive stakeholder relationships.

About You:

You are an experienced leader with a proven track record in customer service at a senior level. Your excellent people management, leadership, and coaching skills enable you to engage and motivate your teams effectively. You thrive in a fast-paced environment and can manage multiple tasks and priorities simultaneously. Your ability to challenge and influence stakeholders, along with your commercial acumen, will be key to your success in this role.

Some Bullet Points About You:

  • Extensive experience in delivering customer service at a senior level
  • Strong people management, leadership, and motivational skills
  • Ability to thrive in a fast-paced environment
  • Proven track record in communication and engagement at multiple levels
  • Experience with onshore and offshore contact centres
  • Excellent root cause analysis and problem-solving skills
  • Insurance experience
  • Master's degree required for a visa in South Africa

Salary and Benefits:

  • Competitive salary: £65-75k
  • 50% Bonus
  • Relocation package including flights and accommodation for at least 1 month
  • Travel back to the UK every 3 months

How to Apply: If you are ready to take on this exciting challenge and drive success in a dynamic environment, please submit your application with your CV detailing your relevant experience. We look forward to hearing from you!

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Store Manager (45hr) - Totalsports - Secunda Mall

Durban, KwaZulu Natal TFG (The Foschini Group)

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Job Description

Responsibilities

  • Driving turnover to ensure the achievement of targets
  • Controlling expenses
  • Managing stock losses to ensure shrinkage is in line with the Company standard
  • People management, including recruitment, development of staff, employee relations, performance management
  • Executing in-store merchandising strategy and standards
  • Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Experience
  • A Matric certificate.
  • Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills
  • Builds Customer Loyalty
  • Customer Service Delivery
  • Customer Value Management
  • Customer-Focused Approach
  • Effectively Presents Solutions
  • Initiates Compelling Sales Conversations
  • Knows the Buying Influences
  • Leverages Digital Communications with Customers
  • Manages Resistance
  • Managing the Sales Process
  • Navigates Customer Challenges
  • Negotiation & Selling
  • Planning & Organizing
  • Policy & procedures
  • Strategic Sales Planning
  • Leadership
Behaviors
  • Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
  • Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
  • Customer Focus - understands, anticipates, and meets the needs and expectations of customers
  • Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
  • Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
  • Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
  • Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
  • Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

About The Team

At Totalsports we’re all about PERFORMANCE, we INSPIRE, we’re AUTHENTIC, we’re MOTIVATING, we INNOVATE, and we are REAL. We are looking for a team player who embodies a passion for sports and keeping fit and healthy, as well as an individual who develops, inspires, motivates and drives a high-performance.

We’re the #HomeofSport, join our commitment to inspire & unlock potential by making sport & fitness accessible to everyone.

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Senior Projects Consultant

Durban, KwaZulu Natal Hollywoodbets

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Job Description

Responsibilities

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars. We have an amazing opportunity for a Senior Projects Consultant to be based in Mpumalanga. Do you think you have what it takes to be our newest Purple Star?

With Hollywoodbets You Will

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring

  • Project Management
  • Office design
  • Building management

What You’ll Do For The Brand

  • Project Planning & Coordination: Develop detailed project plans, timelines, and schedules; coordinate with architects, engineers, and consultants; allocate resources and manage procurement of materials; manage the design development of each project; implement approved floor plans
  • Budget & Cost Management: Prepare and manage project budgets; track expenses and ensure cost-effective solutions; review invoices and manage variations
  • Team & Contractor Management: Manage subcontractors and site personnel; lead project meetings and assign tasks; ensure all teams adhere to timelines and specifications
  • Quality & Compliance: Ensure work meets building codes, safety regulations, and quality standards; conduct regular site inspections and quality checks; resolve technical and on-site issues promptly
  • Reporting and Communication: Act as the main point of contact for all stakeholders; provide regular progress updates and manage expectations; compile daily and weekly reports
  • Risk Management & Problem Solving: Identify project risks and implement mitigation strategies; respond to unforeseen challenges or delays effectively
What You’ll Bring To The Team
  • Strong verbal and written skills
  • Interprets organizational strategy and translates this into tactical action plans
  • Follow process in order to ensure high quality output
  • Approaches own work with dedication and high sense of responsibility
  • Consistently delivers required business results and meets deadlines
  • Budget and cost control skills
  • Ability to project plan and coordinate
  • High attention to detail
  • Good communication and reporting skills

So, are you ready to level up, learn, and perform at your best? Apply now!

Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.

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Area Phlebotomy Manager | Westridge

Durban, KwaZulu Natal Ampath Laboratories

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Job Description

As the Area Phlebotomy Manager, you are entrusted with leading a cluster of Care Centres, ensuring operational excellence, quality assurance, and people development. This role is pivotal in shaping a high-performance culture by empowering Phlebotomy Leads, enhancing patient experiences, and driving continuous improvement across all touchpoints. You are not just managing operations—you are cultivating a thriving environment where leadership, learning, and engagement intersect to deliver exceptional care.

Job Overview
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Phlebotomy Management
  • Industry: Hospitals and Health Care

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Club Experience Manager

Durban, KwaZulu Natal Virgin Active South Africa Ltd

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Job Description

Your Purpose.

  • To change people's lives for the better through wellness, by delivering on OUR PROMISE, which is to welcome and know our members. Be the host whilst owning every interaction and make the member experience memorable.

  • To drive a social wellness club by having a natural service orientation with a deep passion for wellness and desire to make a positive difference every day.

  • The Club Experience Manager is a dynamic and customer-experienced focused person who will be responsible for ensuring an exceptional experience at Virgin Active. The role involves leading customer experiences, executing strategies that will enhance members' satisfaction, and leading a team dedicated to providing outstanding service.

Your Duties and Responsibilities.

Member Experience Management:

  • Monitor and enhance all aspects of the member experience, ensuring they meet established business standards.
  • Analysing member feedback and ensuring corrective action plans are put in place to enhance member experience.
  • Address member feedback proactively to continuously improve service delivery, actively managing complaints and resolutions times in club.
  • Manage access and usage of the facilities in all areas.

Support and Interaction with Members:

  • Be the custodian of escalated member queries and complaints, and ensure that queries and complaints are dealt with effectively and timeously, keeping in mind Our Promise pillar of "own every interaction".
  • Facilitate effective communication channels for member inquiries and concerns.
  • Ensure collaboration across all functions within the club and regional support teams to ensure effective resolution of delivery of club experience expectations.

Execution of Wellness Vision:

  • Implement the established wellness philosophy and ensure all member experiences reflect this vision.
  • Communicate the importance of wellness to both staff and members, promoting a culture of health and vitality.

Enhancement of Physical Spaces:

  • Oversee the maintenance and presentation of physical spaces and facilities, ensuring they are welcoming and conducive to wellness activities.
  • Collaborate with facilities management to address any issues affecting member experience.

Social Wellness Program Implementation:

  • Execute wellness programs, events, and initiatives that engage members and promote healthy lifestyles whilst ensuring this drives member retention.
  • Collaborate with facilities management to address any issues affecting member experience.

Community Engagement:

  • Encourage social interaction among members to build a strong community within the club.
  • Identify opportunities for partnerships with local wellness organizations to enhance member offerings.

Performance Monitoring:

  • Monitor Service delivery through setting performance standards.
  • Track member satisfaction and engagement metrics, using data to inform continuous improvement efforts.
  • Report regularly on the success of implemented initiatives to leadership.

People Management:

  • Recruit, develop and foster a culture of community and service by ensuring everyone has exceptional service and hosting skills.
  • Onboarding and retention of people.
  • Create an engaging and inspiring environment by living our People Promise (Be Yourself, Go Together, Work Hard, & Dream Big) as a leader.

Our Minimum Requirements.

  • Matric/grade 12 qualification.
  • Qualification in sports management, health and wellness, business administration or related field advantageous.
  • Minimum of 2-4 years in a management role with the health and fitness industry or customer-focused environment.
  • Proven experience in digital engagement platforms.
  • Proven experience in managing member experiences, activations and events.
  • Background in wellness programs, community engagement or similar initiatives.
  • VASA Product Academy or Product Qualification.
  • Proactive Solution orientation.
  • Train the Trainer VASA.

We’d like you to have.

  • Adaptability (must be able to adapt to a fast-paced, changing environment).
  • Be curious (must be willing to succeed, seek opportunities to learn and grow).
  • Have a winning mentality (must be willing to go over and above to achieve success).
  • Must be motivated to achieve success.
  • A commitment to making a difference in people’s lives.
  • A Growth mindset.
  • The ability to work independently.
  • Trustworthiness (must always act in doing the right thing).
  • A drive to create moments of magic for our members.
  • The ability to make decisions and take ownership and responsibility for the decision.
  • Action orientation.

We'd love you to have.

  • Wellness knowledge, beyond the health club.
  • The ability to make quick and bold decisions.
  • The ability to be agile.
  • The ability to be collaborative.
  • High Interpersonal skills (EQ).

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Head of Planning Sheet Street

Durban, KwaZulu Natal Mr Price Group

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Job Description

We are recruiting a Head of Planning for Sheet Street, reporting to the MD.

Through constant innovation, your core responsibility would be to lead the merchandise, location and online planning function by developing and overseeing the execution of planning strategies, data analytics, and system and process improvements.

Responsibilities

Strategy:

Lead the development and execution of planning (product and location) strategies (short and long term) to achieve targeted KPI's in line with strategic business objectives.

Contribute to the development and adjustment of business, product and resource strategies by providing direction & guidance on maximizing profits whilst optimizing stock.

Accountable for the delivery of adequately thought through post seasonal analysis to support the forwards strategy.

Identify product extension opportunities that have scale and profit opportunities aligned to the overall product offering and target customer

Forecast future market sales relative to our own growth strategies to identify market share opportunities

Business Growth & Profitability:

Direct the development of seasonal financial plans that ensures the balance between value, pricing, margin requirements and markdown management to maximize profit opportunities whilst mitigating risks.

Lead in-season business reviews and reaction processes to ensure that trading is executed effectively.

Drive the evaluation, enhancement and development of planning/merchandise systems and procedures to achieve current and future business imperatives.

Own the process of annual budget creation ensuring aligned to annual strats and followed through into the merchandise process

Product Review:

Lead & oversee balanced assortment planning (aligned to seasonal strategies) across categories & attributes to meet sales plans & targets across product and location hierarchies. This includes width & depth planning aligned to store profiles.

Analysis & Reporting:

Lead the development and improvement of performance analysis & reporting (with regards to purchase planning, stock ratios etc.) to understand & project merchandise sales, margin & expense performance.

Accountable for ensuring the execution of the product assortment is in line with approved strategies.

Oversee the financial accuracy of sales forecasts/plans (across brands & departments), accounting of historic missed opportunities and future trend changes (across products, stores, channels & countries) to provide direction; achieve sales targets and compile board reports.

Stock Management:

Direct stock planning, allocation, replenishment & control processes to:

  • Ensure alignment to planned sales levels,
  • Account for store requirements & developments,
  • Maximize distribution / supplier efficiencies and
  • Prevent overstock, stock ageing, markdowns & the financial impact of stock depreciation.

Leadership & Team Management:

Lead and drive the team by setting clear direction and transparent expectations, to exhibit the culture and values of the business and achieve / exceed KPIs.

Identify and drive succession planning, structure, talent management, training and development requirements to ensure teams are competent and skilled to perform their required functions.

Qualifications

  • Post graduate level degree
  • 8 - 10 years’ experience including 5 years in a senior management position, having a strong fashion sense and awareness of the competitive landscape
  • Ability to innovate change through visionary thinking and strategic management
  • An extraordinary leader of people, experienced in leading high performing teams through passion to continuously develop talent at all levels
  • Exceptional communication, influencing and negotiating skills
  • High intelligence with a true entrepreneurial risk mentality
  • A charismatic, extremely confident (but humble) professional who is poised and has a great sense of enthusiasm enabling them to develop extraordinary relationships within the business while at the same time able to make tough decisions
  • A strong sense of approachability and humility
  • Strategic thinker that enables organizational agility

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.

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Liquor Store Manager

Durban, KwaZulu Natal The Shoprite Group of Companies

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Overview

Liquor Store Manager role at The Shoprite Group of Companies.

Responsibilities
  • Supporting, monitoring, co-ordinating the effective management of the liquor shop staff
  • Minimising shrinkage and wastage
  • Meeting and exceeding customer expectations
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Sales and Business Development
Industries
  • Retail
Location

Durban, KwaZulu-Natal, South Africa

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