6 Dimension Data jobs in Johannesburg

Senior Manager, Network Partner Solutions (Banking and Cross Border Payments)

What a Senior Manager, Network Partner Solutions does at Visa: The Network Partner Management team is responsible for the global commercial strategy for the Visa Direct Network, identifying and acquiring network partners and owning the partner relationships for Visa Direct around the world. Aligned with Visa Direct’s global strategic objectives, this team plays a critical role in enabling growth of the cross-border payments offering. You will be working closely with our Banking and Fintech Partners as well as our Product, Treasury, Operations and Implementation teams to define solutions that support our commercial needs. Our work starts with developing an end-to-end solution that enables a key network route, leveraging our existing capabilities as well as identifying opportunities to build new and innovative product features. The role is externally facing and requires a good understanding of the transaction banking and the international payments landscape. Excellent oral and written communication is a must as well as the ability to convey complex solutions to Partners and internal stakeholders. We expect the successful candidate to become a trusted advisor to Partners and establish strong partnerships with product, sales, and Implementation peers.

This role will report to the Director, Network Partner Solutions.

• Location: Randburg/Roodepoort
• Type: Permanent
• Employment: Full Time
• Published: 1 week ago
• EE/AA, Non EE/AA

The Account Manager will be required to perform two primary roles:

1. Account Management: Day-to-day management and smooth running of their Accounts, delighting clients with good customer service in all aspects of administration and delivery of service.
2. Account Development: Partner with customers to clearly understand their needs, add value, and provide support and excellent customer service in order to grow existing accounts.

Account Operations Management:

1. Identify and facilitate sales and business growth opportunities and keep the commercial goals on the operations leadership team’s radar.
2. Communicate with clients to understand their needs and explain product value.
3. Build strong client relationships to maintain old business and acquire new business.
4. Collaborate with various internal departments to ensure the fulfilment of all customer requests.
5. Act as the client’s representative in the organisation to ensure that their demands are met with a focus on improving the customer experience.
6. Ensure the effective implementation of strategies and plans through thought leadership to achieve the highest level of performance and meet objectives.
7. Maintain an extensive network of internal and external contacts to ensure that key accounts are optimally managed.
8. Lead relationship building initiatives with principal vendors, including negotiations regarding pricing, procurement, and inventory control.

Governance, Risk and Business Continuity Management:

1. Stay up-to-date on new trends and innovations in operations.
2. Manage business risk through continuous internal and external monitoring of business impact and changes in stakeholder needs.
3. Lead and guide improvement projects that will increase profits or protect against risks in the function.
4. Establish and maintain the highest ethical standards in operations practices.

External Parties and Relationship Management:

1. Oversee relationships with service providers and partners, ensuring all services are delivered properly, and evaluate the performance of consultants.

Communications & Working Relationships:

Internal: Head of Sales, Exco, and Head of Business Unit Functions within the company.

External: Clients, Partners, Consultants, and Service Providers.

1. At least 5 years progressive experience within a professional services business, including the demonstrated ability to manage, deliver, and grow accounts.
2. At least 5 years’ experience in Asset Financing or technology solutions sales with a successful track record in selling high-end services & solutions in the relevant industry.
3. Experience with large enterprise clients.
4. Tertiary qualification, preferably an IT background.
5. Sales-related training.
6. Good business acumen.
7. Corporate governance knowledge.
8. Familiarity with auditing processes.
9. Relevant industry/domain knowledge.
10. Leadership skills.
11. Conflict management capabilities.
12. Professionalism.
13. Presentation skills.
14. Customer relationship management experience.

• Location: Randburg/Roodepoort
• Type: Permanent
• Employment: Full Time
• Published: 1 week ago
• EE/AA, Non EE/AA

The Account Manager will be required to perform two primary roles:

1. Account Management: Day-to-day management and smooth running of their Accounts, delighting clients with good customer service in all aspects of administration and delivery of service.
2. Account Development: Partner with customers to clearly understand their needs, add value, and provide support and excellent customer service in order to grow existing accounts.

Account Operations Management:

1. Identify and facilitate sales and business growth opportunities and keep the commercial goals on the operations leadership team’s radar.
2. Communicate with clients to understand their needs and explain product value.
3. Build strong client relationships to maintain old business and acquire new business.
4. Collaborate with various internal departments to ensure the fulfilment of all customer requests.
5. Act as the client’s representative in the organisation to ensure that their demands are met with a focus on improving the customer experience.
6. Ensure the effective implementation of strategies and plans through thought leadership to achieve the highest level of performance and meet objectives.
7. Maintain an extensive network of internal and external contacts to ensure that key accounts are optimally managed.
8. Lead relationship building initiatives with principal vendors, including negotiations regarding pricing, procurement, and inventory control.

Governance, Risk and Business Continuity Management:

1. Stay up-to-date on new trends and innovations in operations.
2. Manage business risk through continuous internal and external monitoring of business impact and changes in stakeholder needs.
3. Lead and guide improvement projects that will increase profits or protect against risks in the function.
4. Establish and maintain the highest ethical standards in operations practices.

External Parties and Relationship Management:

1. Oversee relationships with service providers and partners, ensuring all services are delivered properly, and evaluate the performance of consultants.

Communications & Working Relationships:

Internal: Head of Sales, Exco, and Head of Business Unit Functions within the company.

External: Clients, Partners, Consultants, and Service Providers.

1. At least 5 years progressive experience within a professional services business, including the demonstrated ability to manage, deliver, and grow accounts.
2. At least 5 years’ experience in Asset Financing or technology solutions sales with a successful track record in selling high-end services & solutions in the relevant industry.
3. Experience with large enterprise clients.
4. Tertiary qualification, preferably an IT background.
5. Sales-related training.
6. Good business acumen.
7. Corporate governance knowledge.
8. Familiarity with auditing processes.
9. Relevant industry/domain knowledge.
10. Leadership skills.
11. Conflict management capabilities.
12. Professionalism.
13. Presentation skills.
14. Customer relationship management experience.