9 Dimension Data jobs in Johannesburg

• Location: Randburg/Roodepoort
• Type: Permanent
• Employment: Full Time
• Published: 1 week ago
• EE/AA, Non EE/AA

The Account Manager will be required to perform two primary roles:

1. Account Management: Day-to-day management and smooth running of their Accounts, delighting clients with good customer service in all aspects of administration and delivery of service.
2. Account Development: Partner with customers to clearly understand their needs, add value, and provide support and excellent customer service in order to grow existing accounts.

Account Operations Management:

1. Identify and facilitate sales and business growth opportunities and keep the commercial goals on the operations leadership team’s radar.
2. Communicate with clients to understand their needs and explain product value.
3. Build strong client relationships to maintain old business and acquire new business.
4. Collaborate with various internal departments to ensure the fulfilment of all customer requests.
5. Act as the client’s representative in the organisation to ensure that their demands are met with a focus on improving the customer experience.
6. Ensure the effective implementation of strategies and plans through thought leadership to achieve the highest level of performance and meet objectives.
7. Maintain an extensive network of internal and external contacts to ensure that key accounts are optimally managed.
8. Lead relationship building initiatives with principal vendors, including negotiations regarding pricing, procurement, and inventory control.

Governance, Risk and Business Continuity Management:

1. Stay up-to-date on new trends and innovations in operations.
2. Manage business risk through continuous internal and external monitoring of business impact and changes in stakeholder needs.
3. Lead and guide improvement projects that will increase profits or protect against risks in the function.
4. Establish and maintain the highest ethical standards in operations practices.

External Parties and Relationship Management:

1. Oversee relationships with service providers and partners, ensuring all services are delivered properly, and evaluate the performance of consultants.

Communications & Working Relationships:

Internal: Head of Sales, Exco, and Head of Business Unit Functions within the company.

External: Clients, Partners, Consultants, and Service Providers.

1. At least 5 years progressive experience within a professional services business, including the demonstrated ability to manage, deliver, and grow accounts.
2. At least 5 years’ experience in Asset Financing or technology solutions sales with a successful track record in selling high-end services & solutions in the relevant industry.
3. Experience with large enterprise clients.
4. Tertiary qualification, preferably an IT background.
5. Sales-related training.
6. Good business acumen.
7. Corporate governance knowledge.
8. Familiarity with auditing processes.
9. Relevant industry/domain knowledge.
10. Leadership skills.
11. Conflict management capabilities.
12. Professionalism.
13. Presentation skills.
14. Customer relationship management experience.

• Location: Randburg/Roodepoort
• Type: Permanent
• Employment: Full Time
• Published: 1 week ago
• EE/AA, Non EE/AA

The Account Manager will be required to perform two primary roles:

1. Account Management: Day-to-day management and smooth running of their Accounts, delighting clients with good customer service in all aspects of administration and delivery of service.
2. Account Development: Partner with customers to clearly understand their needs, add value, and provide support and excellent customer service in order to grow existing accounts.

Account Operations Management:

1. Identify and facilitate sales and business growth opportunities and keep the commercial goals on the operations leadership team’s radar.
2. Communicate with clients to understand their needs and explain product value.
3. Build strong client relationships to maintain old business and acquire new business.
4. Collaborate with various internal departments to ensure the fulfilment of all customer requests.
5. Act as the client’s representative in the organisation to ensure that their demands are met with a focus on improving the customer experience.
6. Ensure the effective implementation of strategies and plans through thought leadership to achieve the highest level of performance and meet objectives.
7. Maintain an extensive network of internal and external contacts to ensure that key accounts are optimally managed.
8. Lead relationship building initiatives with principal vendors, including negotiations regarding pricing, procurement, and inventory control.

Governance, Risk and Business Continuity Management:

1. Stay up-to-date on new trends and innovations in operations.
2. Manage business risk through continuous internal and external monitoring of business impact and changes in stakeholder needs.
3. Lead and guide improvement projects that will increase profits or protect against risks in the function.
4. Establish and maintain the highest ethical standards in operations practices.

External Parties and Relationship Management:

1. Oversee relationships with service providers and partners, ensuring all services are delivered properly, and evaluate the performance of consultants.

Communications & Working Relationships:

Internal: Head of Sales, Exco, and Head of Business Unit Functions within the company.

External: Clients, Partners, Consultants, and Service Providers.

1. At least 5 years progressive experience within a professional services business, including the demonstrated ability to manage, deliver, and grow accounts.
2. At least 5 years’ experience in Asset Financing or technology solutions sales with a successful track record in selling high-end services & solutions in the relevant industry.
3. Experience with large enterprise clients.
4. Tertiary qualification, preferably an IT background.
5. Sales-related training.
6. Good business acumen.
7. Corporate governance knowledge.
8. Familiarity with auditing processes.
9. Relevant industry/domain knowledge.
10. Leadership skills.
11. Conflict management capabilities.
12. Professionalism.
13. Presentation skills.
14. Customer relationship management experience.

Overview

Join our client's team as a Senior Solutions Architect. Create a comprehensive architecture for a solution and provide strategic direction throughout the design and deployment process. This role will be accountable for the solution design approval at the customer pre-order stage. You will partner with Customers, sales, engineering, and product teams to craft scalable, flexible and resilient architectures that address Customer business problems and accelerate the adoption of Company products and solutions. In collaboration with sales, you will drive revenue growth across a broad set of Customers. The role will also involve the RFP / RFI process as well as bespoke solutions in collaboration with Product, commercial and sales teams from the quote to delivery processes, ensuring accurate verification, technical design vetting and overall quality for the correct design and implementation. This role will be leveraged as a key stakeholder for both the development and delivery lifecycles to plan and execute on scalable solutions and products. A Junior Solution Architect will report into this role.

• Customer Engagement
• Pre-sales
• Provide technical leadership and guidance to project teams
• RFP / RFI document design
• Leverage and influence cross functional teams

• TOGAF
• Minimum of a CCNP qualification (CCIE or CCDA will be ideal)
• Business related degree will be an advantage
• 5 or more years' of proven success in influencing senior technology leaders to drive change in a pre-sales, customer, or solutions focused role
• 5 or more years' of proven experience with Enterprise Architecture or Network Architecture pre-sales in a Network vendor or professional services environment.
• Good understanding of Cloud based solutions. Hyperscale and Private cloud
• Experience with sd-wan overlay vendors such as Juniper, Velo, Fortigate, etc.

• Knowledge

• Excellent understanding of the architectural principles for software defined networks (SDN / SDWAN) and cloud-based platforms
• Familiar with Enterprise and Industry Architecture frameworks
• Understanding of contract management and governance models

• Technical expertise in network services solution and product and including SDN, Cloud, MPLS and IP
• Design, implement and manage advanced architectures in an networking domain and integrate multiple systems or platforms
• Able to present architecture concepts, designs, and goals to Customers at all levels.

• Able to build business relationships, able to simplify complex concepts into compelling customer proposals
• Results driven
• Out-of-the-box innovative thinking, excellent problem-solving skills
• Passionate about researching current and emerging technologies and developing innovative solutions

• Must have own transport

If you meet the above mentioned requirements and are passionate about Technology and thrive in a dynamic environment, we would love to hear from you!

Should you not have received a response to your application within 30 days of applying

• Customer Engagement
• Pre-sales
• Provide technical leadership and guidance to project teams
• RFP / RFI document design
• Leverage and influence cross functional teams

• TOGAF
• Minimum of a CCNP qualification (CCIE or CCDA will be ideal)
• Business related degree will be an advantage
• 5 or more years' of proven success in influencing senior technology leaders to drive change in a pre-sales, customer, or solutions focused role
• 5 or more years' of proven experience with Enterprise Architecture or Network Architecture pre-sales in a Network vendor or professional services environment.
• Good understanding of Cloud based solutions. Hyperscale and Private cloud
• Experience with sd-wan overlay vendors such as Juniper, Velo, Fortigate, etc.

• Excellent understanding of the architectural principles for software defined networks (SDN/ SDWAN) and cloud-based platforms
• Familiar with Enterprise and Industry Architecture frameworks
• Understanding of contract management and governance models

• Technical expertise in network services solution and product and including SDN, Cloud, MPLS and IP
• Design, implement and manage advanced architectures in an networking domain and integrate multiple systems or platforms
• Able to present architecture concepts, designs, and goals to Customers at all levels.

• Able to build business relationships, able to simplify complex concepts into compelling customer proposals
• Results driven
• Out-of-the-box innovative thinking, excellent problem-solving skills
• Passionate about researching current and emerging technologies and developing innovative solutions

• Must have own transport

Architect, Solutions (Technology Services) (Corporate & Investment Banking)

Job Overview

Business Segment: Corporate & Investment Banking

Location: ZA, GP, Johannesburg, 5 Simmonds Street

To define, develop, and maintain solution architectures and designs for specific business areas, aligned to initiatives, while providing high-level roadmaps for implementing these solutions in alignment with a common technical direction. Ensure the successful delivery of these roadmaps by guiding the technical teams working on related projects and initiatives, offering thought leadership throughout the program. This role requires an understanding of emerging technologies, including Generative AI (Gen-AI), to drive digital transformation and enhance customer experiences.

Qualifications

Additional Information

Experience Required: Enterprise Technology & Solutions Architecture

5-7 years: Good understanding of Agile working practices and LEAN and SCRUM proficiency and working collaboratively across teams. Experience gained in the management of platforms and operating systems

8-10 years: In-depth experience in designing innovative solutions within technology businesses such as Authentication Systems, System, Platform, and Account Migrations, Enterprise Solution Architecture (ESA), Business Architecture, Information Architecture, Application Architecture or Technology Architecture with a balanced mix of skills covering technologies and industry knowledge.

8-10 years: Work experience in one or more Technology areas including but not limited to: IT architecture, infrastructure, and cloud development, engineering and software architecture design, Business analysis, DevOps, Project and product management

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on or