67 Desktop Support jobs in Johannesburg

Job Description

We are looking for a talented and multi-skilled Desktop Support Engineer to join our dynamic team of IT professionals. The successful candidate should have a passion for IT and be extremely comfortable supporting Windows Desktop environments. He/she should ideally reside in the Northern suburbs of Johannesburg, have their own reliable transport, and be willing and available for emergency standby and after-hours support when required.

Duties and Responsibilities:

• Responsible for all 1st line Support of the Windows desktop environments for all South African offices.
• Procurement of desktops, laptops, and other IT equipment for the SA offices.
• Liaising with suppliers of IT equipment, IT services, etc.
• Setup and configuration of all desktops and laptops for the SA offices.
• Triage and adhere strictly to the SLAs of the IT ticketing system. Responsible for ensuring all tickets do not go out of SLA.
• Monitoring of Internet links at all SA offices and ensuring any issues are logged, followed up, and resolved as soon as possible.
• Regularly reviewing and updating of IT processes, procedures, and documentation as required.
• Regular checks of IT systems to ensure optimal uptime.
• Monthly recons of all IT expenses.
• Compiling reports on employee productivity and access control as required.
• Reviewing of CCTV footage and compiling evidence as required.
• Conducting IT training for all new staff.

Skills and Qualifications:

• Must have done Pure Mathematics at Matric level with Computer Science/IT an advantage.
• Must be passionate about IT and Technology.
• Minimum of A+ (Must have passed international exams)
• Network+ or Security+ an advantage (Must have passed international exams)
• 1 - 2 years hands-on working experience supporting local and remote Windows Desktop environments.
• Support experience with Virtual and Cloud environments advantageous e.g., VMWare, Hyper-V, AWS, Digital Ocean, Google Cloud, Azure.
• Must possess an extremely high level of attention to detail in his/her work.
• Eager to learn and adapt to a fast-moving, high-stress environment.
• Good command of the English language both written and spoken.
• Must have reliable own transport.
• Must be willing to work long hours and after hours/standby when required.

Package & Remuneration

Market related - Monthly

#J-18808-Ljbffr

Job Description We are looking for a talented and multi-skilled Desktop Support Engineer to join our dynamic team of IT professionals. The successful candidate should have a passion for IT and be extremely comfortable supporting Windows Desktop environments. He/she should ideally reside in the Northern suburbs of Johannesburg, have their own reliable transport, and be willing and available for emergency standby and after-hours support when required. Duties and Responsibilities: Responsible for all 1st line Support of the Windows desktop environments for all South African offices. Procurement of desktops, laptops, and other IT equipment for the SA offices. Liaising with suppliers of IT equipment, IT services, etc. Setup and configuration of all desktops and laptops for the SA offices. Triage and adhere strictly to the SLAs of the IT ticketing system. Responsible for ensuring all tickets do not go out of SLA. Monitoring of Internet links at all SA offices and ensuring any issues are logged, followed up, and resolved as soon as possible. Regularly reviewing and updating of IT processes, procedures, and documentation as required. Regular checks of IT systems to ensure optimal uptime. Monthly recons of all IT expenses. Compiling reports on employee productivity and access control as required. Reviewing of CCTV footage and compiling evidence as required. Conducting IT training for all new staff. Skills and Qualifications: Must have done Pure Mathematics at Matric level with Computer Science/IT an advantage. Must be passionate about IT and Technology. Minimum of A+ (Must have passed international exams) Network+ or Security+ an advantage (Must have passed international exams) 1 - 2 years hands-on working experience supporting local and remote Windows Desktop environments. Support experience with Virtual and Cloud environments advantageous e.g., VMWare, Hyper-V, AWS, Digital Ocean, Google Cloud, Azure. Must possess an extremely high level of attention to detail in his/her work. Eager to learn and adapt to a fast-moving, high-stress environment. Good command of the English language both written and spoken. Must have reliable own transport. Must be willing to work long hours and after hours/standby when required. Package & Remuneration Market related - Monthly #J-18808-Ljbffr

Mid-level Desktop Support Engineer – Bryanston, Johannesburg.

THE MAIN RESPONSIBILITIES OF THE JOB ARE:

The most frequent duties for this job are set out below, but the job may include other or occasional duties and responsibilities:

• Install, configure and support all Microsoft desktop and server operating systems.
• Install, configure and support all Microsoft and other application software (desktop and server).
• Install, configure and support Hyper-V / VMWare
• General hardware installation and troubleshooting (desktop and server).
• General troubleshooting on all IT related equipment.
• Respond to and resolve support calls at customer sites.
• Respond to and resolve support calls via remote connection (desktop and server).
• Assist customers telephonically.
• Remote administration of servers and workstations.
• Design, Scope & Implement AD / Exchange / Office365 migrations.
• Compile desktop and server configuration documentation for client sites.
• Execute orders and follow up service and repairs with external suppliers.
• Identify possible risks or problems and escalate to senior engineer.
• Assist with management of the support team and provide 1st line escalation for technical issues (from support engineers).

Qualifications

• At least a Matriculation certificate.
• International MCSE or MCSA
• Windows Server 2016
• A+, Server+, N+, Security+ or similar qualification an advantage.

Knowledge and experience

• Excellent understanding of Windows Event logs and how to identify problems.
• Knowledge of backup solutions like Veeam, Windows Backup, Altaro and similar applications (configuration, use and troubleshooting).
• Be familiar with SCCM
• Experience with remote support applications and techniques (e.g. VPN, RDP and Team Viewer).
• Working knowledge of Active Directory administration: creating user accounts, resetting passwords, disabling and deleting users.
• Experience with server maintenance and health checks on Windows Server.
• Experience with the configuration and administration of Office 365.
• Experience with logging and following up calls with external suppliers and service providers.
• Advanced knowledge of Firewalls, NATs & Routing.
• Excellent knowledge of hardware components and hardware troubleshooting procedures (desktop and server).
• Working knowledge of server hardware systems such as RAID.
• Working knowledge of PowerShell.
• Working knowledge of Storage (SAN, NAS, DAS)
• Excellent knowledge of Microsoft desktop operating systems and desktop software.
• Excellent knowledge of Virtualization. (Hyper-V / VMWare)
• Good working knowledge of all Microsoft Office applications e.g. Word and Excel.
• Good knowledge of TCPIP networking is required.
• Good knowledge of server software and systems.
• Experience with configuring routers and wireless access points.
• Minimum least 5 years concurrent IT work Experience
• At least two years server support and maintenance experience.

Attributes

• An organized individual that can work unsupervised and effectively manage time and multiple tasks.
• An analytical thinker that works methodically and always pays attention to detail.
• An individual that always thinks before they act.
• An individual who enjoys studying and improving their knowledge.
• Ability to follow checklists and procedures accurately and adhere to company standards.
• Someone who sees the bigger picture and understands and has a passion for technology and IT
• A self-starter that is able to work alone or in a team.
• Ability to work under pressure and remain focused.
• A well-presented individual with excellent communication and inter-personal skills.
• A motivated individual with a passion for technology.
• Ability to follow checklists and procedures accurately and adhere to company standards.
• Ability to identify, assess and solve desktop hardware and software problems innovatively.
• Must have own transport and the ability to work after hours (on short notice) when required.
• An individual that enjoys completing detailed technical documentation.

Remuneration

• Cost to company between R18 000 and R28000 p/m.
• Dependent upon qualifications, experience and skill level.
• Medical aid (50% paid by company, 50% by employee).
• Reimbursement for company travel.
• Overtime pay in the form of commission.
• Company provided laptop.

#J-18808-Ljbffr

Mid-level Desktop Support Engineer – Bryanston, Johannesburg. THE MAIN RESPONSIBILITIES OF THE JOB ARE: The most frequent duties for this job are set out below, but the job may include other or occasional duties and responsibilities: Install, configure and support all Microsoft desktop and server operating systems. Install, configure and support all Microsoft and other application software (desktop and server). Install, configure and support Hyper-V / VMWare General hardware installation and troubleshooting (desktop and server). General troubleshooting on all IT related equipment. Respond to and resolve support calls at customer sites. Respond to and resolve support calls via remote connection (desktop and server). Assist customers telephonically. Remote administration of servers and workstations. Design, Scope & Implement AD / Exchange / Office365 migrations. Compile desktop and server configuration documentation for client sites. Execute orders and follow up service and repairs with external suppliers. Identify possible risks or problems and escalate to senior engineer. Assist with management of the support team and provide 1st line escalation for technical issues (from support engineers). Qualifications At least a Matriculation certificate. International MCSE or MCSA Windows Server 2016 A+, Server+, N+, Security+ or similar qualification an advantage. Knowledge and experience Excellent understanding of Windows Event logs and how to identify problems. Knowledge of backup solutions like Veeam, Windows Backup, Altaro and similar applications (configuration, use and troubleshooting). Be familiar with SCCM Experience with remote support applications and techniques (e.g. VPN, RDP and Team Viewer). Working knowledge of Active Directory administration: creating user accounts, resetting passwords, disabling and deleting users. Experience with server maintenance and health checks on Windows Server. Experience with the configuration and administration of Office 365. Experience with logging and following up calls with external suppliers and service providers. Advanced knowledge of Firewalls, NATs & Routing. Excellent knowledge of hardware components and hardware troubleshooting procedures (desktop and server). Working knowledge of server hardware systems such as RAID. Working knowledge of Power Shell. Working knowledge of Storage (SAN, NAS, DAS) Excellent knowledge of Microsoft desktop operating systems and desktop software. Excellent knowledge of Virtualization. (Hyper-V / VMWare) Good working knowledge of all Microsoft Office applications e.g. Word and Excel. Good knowledge of TCPIP networking is required. Good knowledge of server software and systems. Experience with configuring routers and wireless access points. Minimum least 5 years concurrent IT work Experience At least two years server support and maintenance experience. Attributes An organized individual that can work unsupervised and effectively manage time and multiple tasks. An analytical thinker that works methodically and always pays attention to detail. An individual that always thinks before they act. An individual who enjoys studying and improving their knowledge. Ability to follow checklists and procedures accurately and adhere to company standards. Someone who sees the bigger picture and understands and has a passion for technology and IT A self-starter that is able to work alone or in a team. Ability to work under pressure and remain focused. A well-presented individual with excellent communication and inter-personal skills. A motivated individual with a passion for technology. Ability to follow checklists and procedures accurately and adhere to company standards. Ability to identify, assess and solve desktop hardware and software problems innovatively. Must have own transport and the ability to work after hours (on short notice) when required. An individual that enjoys completing detailed technical documentation. Remuneration Cost to company between R18 000 and R28000 p/m. Dependent upon qualifications, experience and skill level. Medical aid (50% paid by company, 50% by employee). Reimbursement for company travel. Overtime pay in the form of commission. Company provided laptop. #J-18808-Ljbffr

Reference: JHB -TR-1

We are recruiting for a Desktop Support Technician.

Duties & Responsibilities

1. Provide general IT support to all company users;
2. Attend to LAN, WAN and Mobile devices calls;
3. Troubleshoot hardware and software errors;
4. Resolve connectivity issues;
5. Asset Management processes and procedures for IT equipment;
6. Setup and configure desktops, printers and mobile devices to the network;
7. Install application programs requested by the user;
8. Setup training environments when requested;
9. Deploy software patches and updates;
10. Provide laptop support;
11. Re-imaging of desktops, laptops and mobile devices as required;
12. Basic printer troubleshooting and support;
13. Problem determination and resolution;
14. Bandwidth monitoring, usage and statistics;
15. Liaise with Telkom on day-to-day running of the VSAT, ME and VPN networks to all offices;
16. Ensure that all invoices submitted by service providers are accurate;
17. Liaise and coordinate with Telkom engineers on office movements, installations and relocations of VSAT and landline as applicable;
18. Liaise with engineers regarding PC, printer and peripheral repairs and call outs;
19. Switch maintenance and management at HO, PEO, warehouse, Backup Site and MEO offices;
20. Identification, reporting and removal of rogue devices connected to the Commission’s network;
21. Shipping all computer related equipment to relevant locations;
22. Maintain database of WAN infrastructure;
23. Monitoring and Management of APN (Access Point Names);
24. Monitoring and Management of MDM (Mobile Device Management).

Skills Requirements

1. Deep skills and experience in mobile and desktop support of Microsoft Operating Systems (Windows) and Microsoft applications (Office, Outlook, Internet Explorer, WSUS, etc);
2. Experience in troubleshooting and problem solving technical issues;
3. Knowledge of HP/Cisco switches and routers;
4. Certifications;
5. Deep knowledge and understanding of video conferencing solutions, including both physical and online and virtual based solutions like Skype for Business, MS Teams and Zoom;
6. Good documentation and administration skills;
7. Deep knowledge and understanding of configuring Android devices;
8. Good knowledge and understanding of Mobile Device Management tools;
9. Good knowledge and understanding of configuring APs.

#J-18808-Ljbffr

Job Description

We are looking for a talented and multi-skilled Desktop Support Engineer to join our dynamic team of IT professionals. The successful candidate should have a passion for IT and be extremely comfortable supporting Windows Desktop environments. He/she should ideally reside in the Northern suburbs of Johannesburg, have their own reliable transport, and be willing and available for emergency standby and after-hours support when required.

Duties and Responsibilities:

• Responsible for all 1st line Support of the Windows desktop environments for all South African offices.
• Procurement of desktops, laptops, and other IT equipment for the SA offices.
• Liaising with suppliers of IT equipment and IT services.
• Setup and configuration of all desktops and laptops for the SA offices.
• Triage and adhere strictly to the SLAs of the IT ticketing system. Responsible for ensuring all tickets do not go out of SLA.
• Monitoring of Internet links at all SA offices and ensuring any issues are logged, followed up, and resolved as soon as possible.
• Regularly reviewing and updating of IT processes, procedures, and documentation as required.
• Regular checks of IT systems to ensure optimal uptime.
• Monthly recons of all IT expenses.
• Compiling reports on employee productivity and access control as required.
• Reviewing of CCTV footage and compiling evidence as required.
• Conducting IT training for all new staff.

Skills and Qualifications:

• Must have done Pure Mathematics at Matric level with Computer Science/IT an advantage.
• Must be passionate about IT and Technology.
• Minimum of A+ (Must have passed international exams).
• Network+ or Security+ an advantage (Must have passed international exams).
• 1 - 2 years hands-on working experience supporting local and remote Windows Desktop environments.
• Support experience with Virtual and Cloud environments advantageous e.g., VMWare, Hyper-V, AWS, Digital Ocean, Google Cloud, Azure.
• Must possess an extremely high level of attention to detail in his/her work.
• Eager to learn and adapt to a fast-moving, high-stress environment.
• Good command of the English language both written and spoken.
• Must have reliable own transport.
• Must be willing to work long hours and after hours/standby when required.

Package & Remuneration

Market related - Monthly

#J-18808-Ljbffr

Job Description We are looking for a talented and multi-skilled Desktop Support Engineer to join our dynamic team of IT professionals. The successful candidate should have a passion for IT and be extremely comfortable supporting Windows Desktop environments. He/she should ideally reside in the Northern suburbs of Johannesburg, have their own reliable transport, and be willing and available for emergency standby and after-hours support when required. Duties and Responsibilities: Responsible for all 1st line Support of the Windows desktop environments for all South African offices. Procurement of desktops, laptops, and other IT equipment for the SA offices. Liaising with suppliers of IT equipment and IT services. Setup and configuration of all desktops and laptops for the SA offices. Triage and adhere strictly to the SLAs of the IT ticketing system. Responsible for ensuring all tickets do not go out of SLA. Monitoring of Internet links at all SA offices and ensuring any issues are logged, followed up, and resolved as soon as possible. Regularly reviewing and updating of IT processes, procedures, and documentation as required. Regular checks of IT systems to ensure optimal uptime. Monthly recons of all IT expenses. Compiling reports on employee productivity and access control as required. Reviewing of CCTV footage and compiling evidence as required. Conducting IT training for all new staff. Skills and Qualifications: Must have done Pure Mathematics at Matric level with Computer Science/IT an advantage. Must be passionate about IT and Technology. Minimum of A+ (Must have passed international exams). Network+ or Security+ an advantage (Must have passed international exams). 1 - 2 years hands-on working experience supporting local and remote Windows Desktop environments. Support experience with Virtual and Cloud environments advantageous e.g., VMWare, Hyper-V, AWS, Digital Ocean, Google Cloud, Azure. Must possess an extremely high level of attention to detail in his/her work. Eager to learn and adapt to a fast-moving, high-stress environment. Good command of the English language both written and spoken. Must have reliable own transport. Must be willing to work long hours and after hours/standby when required. Package & Remuneration Market related - Monthly #J-18808-Ljbffr

Reference: JHB -TR-1 We are recruiting for a Desktop Support Technician. Duties & Responsibilities Provide general IT support to all company users; Attend to LAN, WAN and Mobile devices calls; Troubleshoot hardware and software errors; Resolve connectivity issues; Asset Management processes and procedures for IT equipment; Setup and configure desktops, printers and mobile devices to the network; Install application programs requested by the user; Setup training environments when requested; Deploy software patches and updates; Provide laptop support; Re-imaging of desktops, laptops and mobile devices as required; Basic printer troubleshooting and support; Problem determination and resolution; Bandwidth monitoring, usage and statistics; Liaise with Telkom on day-to-day running of the VSAT, ME and VPN networks to all offices; Ensure that all invoices submitted by service providers are accurate; Liaise and coordinate with Telkom engineers on office movements, installations and relocations of VSAT and landline as applicable; Liaise with engineers regarding PC, printer and peripheral repairs and call outs; Switch maintenance and management at HO, PEO, warehouse, Backup Site and MEO offices; Identification, reporting and removal of rogue devices connected to the Commission’s network; Shipping all computer related equipment to relevant locations; Maintain database of WAN infrastructure; Monitoring and Management of APN (Access Point Names); Monitoring and Management of MDM (Mobile Device Management). Skills Requirements Deep skills and experience in mobile and desktop support of Microsoft Operating Systems (Windows) and Microsoft applications (Office, Outlook, Internet Explorer, WSUS, etc); Experience in troubleshooting and problem solving technical issues; Knowledge of HP/Cisco switches and routers; Certifications; Deep knowledge and understanding of video conferencing solutions, including both physical and online and virtual based solutions like Skype for Business, MS Teams and Zoom; Good documentation and administration skills; Deep knowledge and understanding of configuring Android devices; Good knowledge and understanding of Mobile Device Management tools; Good knowledge and understanding of configuring APs. #J-18808-Ljbffr

Join a global IT Management Services company in a Technical Support opportunity! This IT Company has been around for over 30 years, and has offices all over the world! This exciting Czech IT Desktop Support speaker job offers an industry topping salary, and allows you to use your foreign language skills based in the company’s offices in Woodmead, Johannesburg . Most importantly, there are no shifts!

In this exciting Czech IT Desktop Support speaker job , you will be working in 1st and 2nd line technical support, logging and tracking incidents and requests. You will be offering remote support to customers and troubleshooting network related issues, particularly pertaining to LAN, WAN and telephone related issues.

To apply for Czech IT Desktop Support job you will need:

1. Fluent in Czech and English (Essential!)
2. Ideally IT / Technical skills
3. Ideally you will have SA ID, Permanent Residence or Spousal Permit

If you are fluent in Czech and meet the above requirements then this IT Desktop Support job is for you! Please email an updated CV to

#J-18808-Ljbffr