3 Customer Service Manager jobs in Randfontein
Customer Service Manager Honeydew
Posted today
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Job Description
Our client, a plant equipment manufacturer in Honeydew, is looking to employ a CS Sales Manager.
Duties & Responsibilities- Customer understanding: Identifies and understand customer needs.
- Segment specific development of customers. Observe market trend in own cluster (e.g. competitive landscape, customer landscape).
- Relationship management: Together with the team, the CS sales manager manages customer relationships with the main focus on CS topics.
- Responsible for sales in the non-food business in chain conveyor and components.
- Sales and Quotation support: Responsible for initiating the quotation process for CS offering.
- Generates sales leads for equipment/plant business.
- Support the ASM in the specific business.
- CRM: Utilization and responsibility for dedicated data set.
- Develop CS Business in the BU related in order to reach the budget.
- Minimum 5 years of sound professional experience.
- External: Former plant, maintenance, operations manager.
- Basic Mechanical / Industrial engineering education.
- Fundamentals of business administration and marketing.
- Tools: MS Office + Internal software: Intranet (B-World, SAP Quotation, CRM, etc.).
- Business Knowledge: Knowledge of major value drivers of customer P&L, and ability to explain the impact of the company's services (ROI).
- Technical knowledge to understand customer needs: Sufficient technical background (depends on market) to understand client processes, not only machines but overall transformation process and operations processes.
- Knowledge of sales and service in process engineering operations.
- Knowledge of mining / energy sector.
Service Manager
Posted today
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Job Description
Our client based in the West Rand is looking for an experienced Workshop Manager/Service Manager to join their team! Motorcycle and Vehicle license is essential.
Minimum requirements:
- Grade 12 certificate.
- Motorcycle & Vehicle license (Code A & B).
- Industry experience and strong technical knowledge.
- Computer literate.
- Willing to work Saturdays and attend race events as needed.
Responsibilities:
- Lead and motivate our workshop/service team to deliver exceptional results.
- Ensure adherence to company policies and procedures.
- Provide outstanding customer service at every opportunity.
- Communicate effectively with customers and the sales team, providing accurate and timely information.
- Maintain a quality-focused approach to all tasks.
- Demonstrate strong administration skills to streamline operations.
Please note that only candidates with the required experience will be considered and contacted. If you are not contacted, kindly consider your application unsuccessful.
Apply ONLINE now at:
SYDSEN RECRUIT (Follow us on Facebook, Instagram and LinkedIn)
#J-18808-LjbffrService Manager West Rand
Posted today
Job Viewed
Job Description
Our client based in the West Rand is looking for an experienced Workshop Manager/Service Manager to join their team! Motorcycle and Vehicle license is essential.
Minimum Requirements- Grade 12 certificate.
- Motorcycle & Vehicle license (Code A & B).
- Industry experience and strong technical knowledge.
- Computer literate.
- Willing to work Saturdays and attend race events as needed.
- Lead and motivate our workshop/service team to deliver exceptional results.
- Ensure adherence to company policies and procedures.
- Provide outstanding customer service at every opportunity.
- Communicate effectively with customers and the sales team, providing accurate and timely information.
- Maintain a quality-focused approach to all tasks.
- Demonstrate strong administration skills to streamline operations.
Please note that only candidates with the required experience will be considered and contacted. If you are not contacted, kindly consider your application unsuccessful.
Apply ONLINE now at:
SYDSEN RECRUIT (Follow us on Facebook, Instagram and LinkedIn)
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