Customer Relationship Manager

Johannesburg, Gauteng City Logistics

Posted 10 days ago

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Job Description

Job category: Transport, Logistics and Freight

Location: Johannesburg

Contract: Permanent

Remuneration: Market Related

EE position: No

About our company

City Logistics understands supply chains and the importance of adding maximum value, as well as providing cost-effective solutions and the highest service levels. Our extensive network throughout Southern Africa has been developed over 30 years, offering an exclusive supply chain solution, specializing in client and fleet requirements. This typically consists of a dedicated pool of vehicles and staff customized to the client’s operational needs, enabling the client to share the benefits of our procurement, maintenance and risk management capacity. We are passionate about what we do, passionate about Retail and service excellence. Let us be part of your solution.

Introduction

We currently have an opportunity for a Customer Relationship Manager to join our dynamic team, Fastway Couriers.

Purpose of the position:

To create, build and maintain successful relationships with existing customers in order to ensure that service level agreements (SLA’s) are adhered to, that customers receive the highest quality service and that customers are retained. The role involves resolving customers’ queries timeously and with accuracy and completeness, and also assists with invoicing queries and outstanding payments, thereby supporting the short and medium-term profitability of Fastway.

Key Responsibilities:
  • Customer Management
  • Contracts Management
  • Administration and Reporting
Minimum Requirements:
  • Diploma (NQF level 6) in Customer Care / Customer Services / Administration / Sales
  • Excellent elocution in English and presentation capabilities
  • MS Office (Excel, Word, PowerPoint, Outlook)
  • Minimum 3 years’ experience in a client care / client management environment
  • Available to be called out at any hour of the day or night to assist with situations
  • Previous experience with Contract Management, Customer Care, Customer Relationship Management, Financial Management and Policies and Procedures
  • Valid driver’s license with own reliable motor vehicle
  • Respect and Care: Always show respect, care for and treat everyone fairly, put people first
  • Integrity and Loyalty: Display loyalty, display integrity, do the right thing always!
  • Can Do: Must have a can-do attitude, believe in yourself, and live out our values always.
  • Continuous Improvement: Must be dedicated to continuous improvement, be innovative and constantly learning to keep ahead.
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Customer Relationship Management Specialist

Johannesburg, Gauteng Profession Hub

Posted 2 days ago

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Job Description

A Customer Relationship Management Specialist role involves daily client engagement to strengthen customer relationships and ensure outstanding service delivery.We are looking for a passionate, self-driven, and detail-oriented team player dedicated to customer success. The role involves nurturing existing client relationships and identifying new business opportunities by implementing strategic initiatives.

Location : Bryanston

Responsibilities :

  • Serve as the main point of contact for key account stakeholders
  • Build and maintain strong advisory relationships with clients, customer stakeholders, and internal teams
  • Prepare and deliver accurate monthly, quarterly, and annual sales forecasts

Requirements :

  • Previous short-term insurance experience is advantageous
  • Bachelor’s degree or equivalent experience in Business
  • Minimum of 3 years’ relevant work experience
  • Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint, etc.)
  • Strong written and verbal communication skills
  • Required documents : ID, 3 months’ payslips, Matric Certificate, Degree or Diploma with transcripts, and a letter confirming own transport and availability to work Monday to Friday, 8am–5pm
  • This role is office-based
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    Customer Relationship Manager - Gauteng

    Johannesburg, Gauteng OLX Group

    Posted 10 days ago

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    Job Description

    Johannesburg, South AfricaProperty24 – Sales / Full-time / On-siteExcellent opportunity for an experienced, driven and ambitious Customer Relationship Manager. You must have a can-do, mature attitude and be willing to go the extra mile. Must be able to create and nurture long-term relationships with customers and resolve any issues that arise to ensure customers are satisfied with our services.Our Employment Equity goals will be taken into account in our selection process.

    Responsibilities

    • Market Property24 products and establish a strong brand and product presence in your allocated area
    • Create and manage a sales pipeline in combination with calling programme
    • Build relationships with existing and new customers
    • Reaching individual sales targets

    Requirements

    • Matric, relevant tertiary qualification would be an advantage
    • 3 to 5 years’ experience in sales
    • Good working knowledge of MS Office
    • Good command of English and Afrikaans (written and verbal)
    • Valid driver’s license and own reliable vehicle
    • Excellent interpersonal, communication, marketing and negotiations skills
    • Self-motivator
    • A customer-oriented attitude
    • Persuasiveness and selling ability
    • Strong achievement orientation

    Remuneration

    • Marker related basic salary plus monthly commission
    • Fuel and cellphone allowance
    • Use of company laptop
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    Customer Relationship Manager • Johannesburg, South Africa

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    Customer Relationship Manager - Gauteng

    Johannesburg, Gauteng OLX

    Posted 10 days ago

    Job Viewed

    Tap Again To Close

    Job Description

    Excellent opportunity for an experienced, driven and ambitious Customer Relationship Manager. You must have a can-do, mature attitude and be willing to go the extra mile. Must be able to create and nurture long-term relationships with customers and resolve any issues that arise to ensure customers are satisfied with our services.

    Our Employment Equity goals will be taken into account in our selection process.


    Responsibilities
    • Market Property24 products and establish a strong brand and product presence in your allocated area
    • Create and manage a sales pipeline in combination with calling programme
    • Build relationships with existing and new customers
    • Reaching individual sales targets
    Requirements
    • Matric, relevant tertiary qualification would be an advantage
    • 3 to 5 years’ experience in sales
    • Proven sales track record
    • Good working knowledge of MS Office
    • Good command of English and Afrikaans (written and verbal)
    • Valid driver’s license and own reliable vehicle
    • Excellent interpersonal, communication, marketing and negotiations skills
    • Self-motivator
    • A customer-oriented attitude
    • Persuasiveness and selling ability
    • Strong achievement orientation
    • Self-discipline
    Remuneration
    • Marker related basic salary plus monthly commission
    • Fuel and cellphone allowance
    • Use of company laptop

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    Customer Relationship Manager - Gauteng

    Johannesburg, Gauteng OLX

    Posted 10 days ago

    Job Viewed

    Tap Again To Close

    Job Description

    Join to apply for the Customer Relationship Manager - Gauteng role at OLX

    Join to apply for the Customer Relationship Manager - Gauteng role at OLX

    Get AI-powered advice on this job and more exclusive features.

    Excellent opportunity for an experienced, driven and ambitious Customer Relationship Manager. You must have a can-do, mature attitude and be willing to go the extra mile. Must be able to create and nurture long-term relationships with customers and resolve any issues that arise to ensure customers are satisfied with our services.

    Our Employment Equity goals will be taken into account in our selection process.

    Responsibilities

    • Market Property24 products and establish a strong brand and product presence in your allocated area
    • Create and manage a sales pipeline in combination with calling programme
    • Build relationships with existing and new customers
    • Reaching individual sales targets

    Requirements

    • Matric, relevant tertiary qualification would be an advantage
    • 3 to 5 years’ experience in sales
    • Proven sales track record
    • Good working knowledge of MS Office
    • Good command of English and Afrikaans (written and verbal)
    • Valid driver’s license and own reliable vehicle
    • Excellent interpersonal, communication, marketing and negotiations skills
    • Self-motivator
    • A customer-oriented attitude
    • Persuasiveness and selling ability
    • Strong achievement orientation
    • Self-discipline

    Remuneration

    • Marker related basic salary plus monthly commission
    • Fuel and cellphone allowance
    • Use of company laptop

    Seniority level
    • Seniority level Mid-Senior level
    Employment type
    • Employment type Full-time
    Job function
    • Job function Sales and Business Development
    • Industries Software Development

    Referrals increase your chances of interviewing at OLX by 2x

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    Microsoft Dynamics Customer Relationship Management Developer

    Johannesburg, Gauteng JNS Cloud Solutions

    Posted 10 days ago

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    Job Description

    Microsoft Dynamics Customer Relationship Management Developer Microsoft Dynamics Customer Relationship Management Developer

    1 day ago Be among the first 25 applicants

    Get AI-powered advice on this job and more exclusive features.

    HIRING! AT JNS, A CRM DEVELOPER Microsoft Dynamics CRM Isn’t Just a Tool—It’s a Battlefield. We’re Hiring a Veteran.

    (CRM Developer | Hybrid | Johannesburg | Contract)

    At JNS, we don’t throw people at problems.

    We hire specialists who’ve been in the trenches—and who know how to turn a CRM from “barely working” into “business advantage.”

    Right now, we’re looking for a Microsoft Dynamics CRM Developer who’s fluent in configuration, dangerous with custom plugins, and allergic to clunky systems.

    What You’ll Actually Be Doing:
    • Customizing Dynamics 365 to make the system work for the business—not the other way around
    • Building workflows, plugins, and integrations that hold up under pressure
    • Migrating data like a pro, ensuring it lands clean
    • Connecting CRM to other platforms via APIs or middleware
    • Troubleshooting like you’ve seen every error message twice
    • Owning performance, security, and documentation so the next person doesn’t curse your name
    Your Toolkit Should Include:
    • C#, .NET, JavaScript, SQL Server
    • Deep experience with Microsoft Dynamics 365 CRM
    • Solid grasp of API integrations and complex workflows
    • 3+ years in CRM development (not just admin work)
    • CRM certifications? Great. Real-world experience? Even better.
    Details That Matter:
    • Based in Randburg (Hybrid: min. 3 days onsite per week)
    • 6-month contract , high chance of extension
    • It’s for someone who’s ready to build—not babysit systems

    If you’ve ever looked at someone’s CRM setup and thought,

    “Who built this—and why weren’t they arrested?” We want to talk.

    Apply Now Here!

    Drop you Cv here, if the application box is full:

    — Neville

    BDM @ JNS

    We don’t hire for headcount. We hire to win.

    #MicrosoftDynamics #CRMDeveloper #ContractJobs #SouthAfricaTech #SmartHiring #NevilleSays #JNSGroup #Dynamics365 #CRMSpecialist

    Seniority level
    • Seniority level Mid-Senior level
    Employment type
    • Employment type Contract
    Job function
    • Job function Engineering and Information Technology
    • Industries IT Services and IT Consulting

    Referrals increase your chances of interviewing at JNS Cloud Solutions by 2x

    Sign in to set job alerts for “Customer Relationship Management Developer” roles. Ultra Luxury Relationship Manager – Dubai

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    Customer Service Relationship Consultant

    Johannesburg, Gauteng Pro Personnel

    Posted today

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    Job Description

    Our client, is a leading debt counselling firm in South Africa, dedicated to helping individuals regain control of their finances. With a strong reputation for ethical practices and client-focused solutions, they provide expert guidance and support to those struggling with debt, ensuring long-term financial stability and peace of mind. They are looking for Customer Service Relationship Consultant based in Gauteng, Kempton Park

    POSITION INFO :

    Purpose of the Role :

    Our client is seeking a highly motivated and personable Customer Service Relationship Consultant. This role serves as the primary point of contact for customers, ensuring their needs are met with professionalism and efficiency. The successful candidate will be responsible for building strong customer relationships, resolving issues promptly, and delivering exceptional service that supports customer satisfaction and loyalty.

    Key Responsibilities :

    • Act as the first point of contact for customer inquiries via phone, email, and chat.
    • Develop and maintain positive relationships with customers to ensure high levels of satisfaction and retention.
    • Identify customer needs and provide tailored solutions to enhance their experience with the services offered.
    • Resolve customer issues efficiently and escalate complex matters when necessary.
    • Maintain accurate records of customer interactions, transactions, feedback, and complaints.
    • Collaborate with internal departments (e.g., operations) to meet customer needs and improve service delivery.
    • Proactively follow up with customers to ensure continued satisfaction.
    • Provide insights and feedback to management regarding customer trends, service improvements, and potential areas for process enhancement.
    • Consistently meet or exceed performance metrics, including response time, resolution time, and customer satisfaction.

    Requirements

    • Matric
    • Registered Debt Counsellor
    • Demonstrated experience in customer service, client relations, or a related role
    • Strong communication and interpersonal skills
    • Excellent problem-solving capabilities and attention to detail
    • Proficiency in Microsoft Office applications
    • Ability to multitask, prioritize, and manage time effectively
    • Empathy, patience, and a strong customer-first attitude
    • Bilingual proficiency in English and Afrikaans

    In this role, the Customer Service Relationship Consultant will play a key part in maintaining the reputation of our client’s business while contributing to the overall success of their debt counselling services through excellent service delivery and relationship management

    Salary : Negotiable as per the current earning

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