7 Conflict Resolution jobs in Johannesburg

Location: ZA, GP, Johannesburg, Baker Street 30

To provide support to the Dispute Resolution team and facilitate the continuance of day-to-day activities by investigating, retrieving, and collating information and reporting on disputes/cases.

Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Legal Experience Required
Dispute Resolution 5-7 years of proven experience in case planning, development and management, legal research, drafting and analysing legal documents, with at least 3 years within the legal and/or financial sectors, or a law firm in a dispute resolution role. #J-18808-Ljbffr

Ourclient is seeking a seasoned professional to act as a senior representative for our client’s long-term insurance division, engaging with various Ombudsman offices and regulatory authorities. This role focuses on alternative dispute resolution, providing expert guidance on legal and risk management matters to internal stakeholders. The successful candidate will play a key role in ensuring effective, compliant responses to client concerns and maintaining positive industry relationships.

Key Responsibilities:

• Actively support our client’s culture-building and transformation initiatives, including staff engagement activities and surveys.
• Participate in corporate social responsibility programs to advance business objectives.
• Identify and recommend process, system, and policy improvements, supporting the rollout of new practices.
• Ensure all complaints are accurately logged in the CRM database, providing a clear reference for tracking and resolution.
• Maintain thorough documentation for each complaint by recording physical and electronic copies as needed.
• Drive improvements in client service by identifying process gaps and ensuring regulatory compliance.
• Work closely with business units to provide timely and satisfactory responses to complaints, monitoring progress to ensure optimal outcomes.
• Mitigate reputational and financial risks by addressing service gaps and compliance issues.
• Stay informed of relevant legislative updates and industry changes to ensure compliance and effectiveness in the role.
• Foster a growth-oriented environment by engaging in professional development and training to enhance skills and career growth.
• Share insights and knowledge with team members, maintaining a collaborative and informed workplace.
• Respond promptly to client and regulatory queries, ensuring accurate documentation, timely responses, and well-negotiated recommendations.
• Support claims processing by delivering necessary documentation and evidence for client claims.
• Develop and sustain effective relationships through workshops, forums, and regular updates on regulatory requirements.
• Engage proactively with the Ombudsman and regulatory bodies, ensuring timely and thorough responses to complaints to prevent penalties.
• Convey Ombudsman recommendations to the relevant business units, coordinating with unit managers to drive appropriate action.

Qualifications:

• Matric / Grade 12 / National Senior Certificate
• Advanced Diploma/National First Degree
• Admitted Attorney
• RE 5 Certification

Experience Required:

• A minimum of 5 years’ experience in long-term insurance dispute resolution with a focus on Ombudsman liaison and regulatory compliance.

Ourclient is seeking a seasoned professional to act as a senior representative for our client’s long-term insurance division, engaging with various Ombudsman offices and regulatory authorities. This role focuses on alternative dispute resolution, providing expert guidance on legal and risk management matters to internal stakeholders. The successful candidate will play a key role in ensuring effective, compliant responses to client concerns and maintaining positive industry relationships.

Key Responsibilities:

• Actively support our client’s culture-building and transformation initiatives, including staff engagement activities and surveys.
• Participate in corporate social responsibility programs to advance business objectives.
• Identify and recommend process, system, and policy improvements, supporting the rollout of new practices.
• Ensure all complaints are accurately logged in the CRM database, providing a clear reference for tracking and resolution.
• Maintain thorough documentation for each complaint by recording physical and electronic copies as needed.
• Drive improvements in client service by identifying process gaps and ensuring regulatory compliance.
• Work closely with business units to provide timely and satisfactory responses to complaints, monitoring progress to ensure optimal outcomes.
• Mitigate reputational and financial risks by addressing service gaps and compliance issues.
• Stay informed of relevant legislative updates and industry changes to ensure compliance and effectiveness in the role.
• Foster a growth-oriented environment by engaging in professional development and training to enhance skills and career growth.
• Share insights and knowledge with team members, maintaining a collaborative and informed workplace.
• Respond promptly to client and regulatory queries, ensuring accurate documentation, timely responses, and well-negotiated recommendations.
• Support claims processing by delivering necessary documentation and evidence for client claims.
• Develop and sustain effective relationships through workshops, forums, and regular updates on regulatory requirements.
• Engage proactively with the Ombudsman and regulatory bodies, ensuring timely and thorough responses to complaints to prevent penalties.
• Convey Ombudsman recommendations to the relevant business units, coordinating with unit managers to drive appropriate action.

Qualifications:

• Matric / Grade 12 / National Senior Certificate
• Advanced Diploma/National First Degree
• Admitted Attorney
• RE 5 Certification

Experience Required:

• A minimum of 5 years’ experience in long-term insurance dispute resolution with a focus on Ombudsman liaison and regulatory compliance.

Job title : Associate / Senior Associate (Employment) – Dispute Resolution - Johannesburg, South Africa

Job Location : Gauteng, Johannesburg Deadline : August 21, 2025 Quick Recommended Links

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Job Description

• Bowmans’ Employment and Benefits team is looking for a qualified employment lawyer to join its prestigious team.
• This is an opportunity to join a leading Employment & Benefits Department, with outstanding lawyers who are invested in shaping the practice’s jurisprudence across Africa and beyond.
• Therefore, the successful candidate will have diverse exposure to the various litigious and non-litigious work, with tremendous opportunities to grow professionally.

Experience and Qualifications

• 3-5 years’ post articles experience in Employment Law, experience in corporate law and litigation will be advantageous
• LLB degree from a recognized South African tertiary institution
• Must be an admitted attorney
• Excellent command of the English language is essential
• Strong research and practical skills
• Strong academic track record

Job Accountabilities

• A strong command of legal and / or technical issues
• Drafting and reviewing legal documents, including pleadings, agreements, contracts, policies, etc.
• Furnishing legal opinions on various areas of employment law
• Providing strategic and commercial employment advice tailored to clients
• Conducting investigations and preparing investigation reports
• Providing employment advice relating to transactions and assisting with due diligence investigations
• Initiating disciplinary proceedings for client
• Consultations with clients and Counsel
• Preparing CCMA and / or Court documents, including briefs to Counsel
• Ability and desire to appear at the CCMA, Labour Court and other forums
• Conducting accurate research in support of senior lawyers
• Assisting with training for clients
• Contributing to knowledge management and business development of the Practice
• Effective delegation to and management of candidate legal practitioners and / or associates
• Assist with the day to day running of a busy practice, including file management and time management
• Taking part in Firm initiatives such as Pro Bono work and ongoing trainings
• Legal Technical and Commercial Skill
• Legal technical knowledge, including the understanding and practical application of legal knowledge
• Ability to provide strategic and commercially driven advice
• Legal drafting and communication (verbal and written) in a manner tailored for various audiences
• Business awareness and / or acumen
• Project management
• Teamwork
• Good interpersonal skills
• Effective communication and collaboration with various stakeholders
• Giving and receiving feedback
• Delegation and development of juniors
• Business Development and Knowledge Management
• Develop, nurture and leverage on internal and external networks
• Client engagement, including drafting fee estimates and pitch documents
• Writing technical articles, presentations, etc.
• Participate in Knowledge initiatives, including the Practice’s thought leadership
• Attend and contribute to learning and development

Personal Attributes

• Initiative : self-starting, proactive, taking action to achieve goals beyond what is required
• Perseverance : be able to work well under pressure without compromising work quality or standards; be able to take constructive feedback; ability to handle high volumes and meet tight deadlines
• Work Standards : sets own high goals and performance standards, producing work timeously, accurately and of a consistently high standard
• Creative : contribute to innovative outcomes, displaying good understanding of clients’ needs, produce practical solutions, business savvy
• Team player : work together with colleagues and staff to enhance the team’s overall performance, take advantage of team synergies and ensure a productive, efficient and caring work environment
• Ethical : display honesty and integrity at all times.

• Mid-Level Associate and a Senior Associate – Dispute Resolution

The Role

We are looking for a Mid-Level Associate and a Senior Associate to join our global International Arbitration and Investigations practice in Johannesburg. This is a unique opportunity to work on high-profile, cross-border disputes and investigations as part of a globally integrated team. You will be involved in matters spanning multiple jurisdictions and industries, offering exposure to some of the most complex and cutting-edge legal challenges in the field.

You will advise clients on international commercial arbitrations, investment treaty disputes, and investigations. The role requires advanced legal analysis, strategic thinking, and the ability to operate effectively across diverse legal systems and cultural contexts.

Key Responsibilities, Experience and Skills Required

Key Responsibilities

Experience

• Strong experience in international dispute resolution or investigations, gained through legalpractice, judicial clerkships, or academic research at mid-level or senior associate level
• We welcome applications from both attorneys and advocates with relevant training andexpertise

Academic and Professional Background

• A strong academic record in law
• Additional qualifications in international law, arbitration, or related fields are advantageous
• Candidates returning from international roles or studies are encouraged to apply

Skills and Attributes

• Excellent analytical and drafting skills, with the ability to distil complex legal and factual issues
• Strong oral advocacy skills or a demonstrated interest in developing them
• Commercial awareness and the ability to deliver practical, business-oriented advice
• A global mindset and sensitivity to different legal systems and cultural context

Why Join Us?

Baker McKenzie is a truly global law firm. Founded in 1949, we advise many of the world’s most dynamic and successful business organisations through our 13,200 people in 78 offices in 46 countries. Yet big does not mean impersonal. We work hard to ensure that everyone knows their role and has the support they need to perform it to the highest standard. Our culture encourages this - how we work, think and behave in a collaborative and fulfilling way.
In Johannesburg you will be part of an office with over 100 people. Originally opened in 2012, Baker McKenzie South Africa is well established in South Africa as a leading international law firm and is regularly involved in some of the country's most high-profile legal matters. We can offer you the work,pride and experience of being part of a leading law firm but in a local office environment that is hardworking, yet friendly and supportive.

There are regular opportunities for secondments with clients and to other offices under the firm's associate exchange programme.

We offer a highly competitive, market-related salary based on experience, along with a comprehensive benefits package and exceptional professional development opportunities.

To Apply

Please click on the Apply button on this advertisement to complete the application form and include:

Your CV, academic transcripts and cover letter outlining your interest in international arbitration and investigations.
For more information about this position or to discuss any adjustments you may require during the process please contact, in confidence, Boipelo Soko, Recruitment Manager on

NO AGENCIES PLEASE

Please note that Baker McKenzie does not accept unsolicited CVs.

Our Commitment to Diversity & Inclusion

Baker McKenzie has a culture of diversity and inclusion in its DNA – since our beginning, the differences of our people have helped us to work fluently across borders, cultures and practices. This is intrinsic to everything we do and underpins Baker McKenzie's vision to be the global law firm of choice. Weunderstand that organisations work best when people with different backgrounds and points of view are brought together. We also know people perform at their best when they can be themselves at work. Baker McKenzie is committed to serving our clients with innovative solutions brought about by a diverse talent pool and an inclusive community.

The Johannesburg office mirrors the wider firm in encouraging the best people, regardless of race, culture, religion or belief (if any), gender, gender identity and expression, disability, sexual orientation or age, to fulfil their professional aspirations with us so as to create an exciting and diverse legal environment.

• Mid-Level Associate and a Senior Associate – Dispute Resolution

The Role

We are looking for a Mid-Level Associate and a Senior Associate to join our global International Arbitration and Investigations practice in Johannesburg. This is a unique opportunity to work on high-profile, cross-border disputes and investigations as part of a globally integrated team. You will be involved in matters spanning multiple jurisdictions and industries, offering exposure to some of the most complex and cutting-edge legal challenges in the field.

You will advise clients on international commercial arbitrations, investment treaty disputes, and investigations. The role requires advanced legal analysis, strategic thinking, and the ability to operate effectively across diverse legal systems and cultural contexts.

Key Responsibilities, Experience and Skills Required

Key Responsibilities

• Working on multi-jurisdictional investigations involving regulatory authorities, internal compliance, and asset recovery
• Drafting pleadings, witness statements, and expert submissions
• Examining witnesses and presenting oral arguments before international tribunals
• Collaborating with colleagues across our global network on cross-border matters

Experience

• Strong experience in international dispute resolution or investigations, gained through legalpractice, judicial clerkships, or academic research at mid-level or senior associate level
• We welcome applications from both attorneys and advocates with relevant training andexpertise

Academic and Professional Background

• A strong academic record in law
• Additional qualifications in international law, arbitration, or related fields are advantageous
• Candidates returning from international roles or studies are encouraged to apply

Skills and Attributes

• Excellent analytical and drafting skills, with the ability to distil complex legal and factual issues
• Strong oral advocacy skills or a demonstrated interest in developing them
• Commercial awareness and the ability to deliver practical, business-oriented advice
• A global mindset and sensitivity to different legal systems and cultural context

Why Join Us?

Baker McKenzie is a truly global law firm. Founded in 1949, we advise many of the world’s most dynamic and successful business organisations through our 13,200 people in 78 offices in 46 countries. Yet big does not mean impersonal. We work hard to ensure that everyone knows their role and has the support they need to perform it to the highest standard. Our culture encourages this - how we work, think and behave in a collaborative and fulfilling way.
In Johannesburg you will be part of an office with over 100 people. Originally opened in 2012, Baker McKenzie South Africa is well established in South Africa as a leading international law firm and is regularly involved in some of the country's most high-profile legal matters. We can offer you the work,pride and experience of being part of a leading law firm but in a local office environment that is hardworking, yet friendly and supportive.

There are regular opportunities for secondments with clients and to other offices under the firm's associate exchange programme.

We offer a highly competitive, market-related salary based on experience, along with a comprehensive benefits package and exceptional professional development opportunities.

To Apply

Please click on the Apply button on this advertisement to complete the application form and include:

Your CV, academic transcripts and cover letter outlining your interest in international arbitration and investigations.
For more information about this position or to discuss any adjustments you may require during the process please contact, in confidence, Boipelo Soko, Recruitment Manager on

NO AGENCIES PLEASE

Please note that Baker McKenzie does not accept unsolicited CVs.

Our Commitment to Diversity & Inclusion

Baker McKenzie has a culture of diversity and inclusion in its DNA – since our beginning, the differences of our people have helped us to work fluently across borders, cultures and practices. This is intrinsic to everything we do and underpins Baker McKenzie's vision to be the global law firm of choice. Weunderstand that organisations work best when people with different backgrounds and points of view are brought together. We also know people perform at their best when they can be themselves at work. Baker McKenzie is committed to serving our clients with innovative solutions brought about by a diverse talent pool and an inclusive community.

The Johannesburg office mirrors the wider firm in encouraging the best people, regardless of race, culture, religion or belief (if any), gender, gender identity and expression, disability, sexual orientation or age, to fulfil their professional aspirations with us so as to create an exciting and diverse legal environment.