16 Computer Systems jobs in Durban

These jobs were popular with other job seekers The purpose of this role is to support the IT department in implementing Robotic Process Automation (RPA) solutions within organizations. They are responsible for analysing business processes, conducting complexity analysis, identifying automation opportunities, and designing efficient workflows. Duties & Responsibilities Requirement Gathering: You work closely with business stakeholders to understand their requirements for automation. This involves identifying repetitive tasks, manual processes, and opportunities for efficiency improvements. Process Analysis: You analyze existing company and Group business processes to determine their suitability for automation. You assess factors such as volume, frequency, complexity, and potential ROI (Return on Investment). Solution Design: Based on the requirements and process analysis, you design RPA solutions using appropriate tools and technologies. This includes defining workflows, logic, data handling, error handling, and integration points. Tool Selection: You evaluate different RPA platforms and tools to select the most suitable ones for specific automation tasks. This involves considering factors like scalability, compatibility, ease of use, and cost-effectiveness. Development and Configuration: You either develop or configure RPA bots using selected tools. This may involve scripting, coding, or using visual workflow designers depending on the chosen platform. Testing: You conduct thorough testing of RPA solutions to ensure they meet quality standards and fulfil business requirements. This includes unit testing, integration testing, user acceptance testing, and regression testing. Deployment: You oversee the deployment of RPA bots into production environments. This involves coordinating with IT teams to ensure proper setup, configuration, and security measures. Monitoring and Maintenance: Once deployed, you monitor the performance of RPA bots and address any issues or errors that arise. You also perform regular maintenance tasks such as updating workflows, handling exceptions, and optimizing automation processes. Documentation and Training: You document RPA solutions, processes, and best practices for future reference. Additionally, you may provide training and support to business users or other team members on using and managing RPA tools. Continuous Improvement: You continuously seek opportunities to improve existing automation solutions and identify new areas for automation within the organization. This involves staying updated on latest RPA trends, technologies, and best practices. Overall, as an RPA Systems Analyst, your goal is to leverage automation technologies to streamline business processes, increase efficiency, and drive digital transformation within the organization. Desired Experience & Qualification Matric / Grade 12 Certificate BSc Software Engineering or relevant equivalent tertiary qualification complete 7+ years of IT work experience These include a few very specific IT skills: Practical knowledge of high-level programming languages Knowledge and Skill At least 3 years in software development experience incl. Transforming business processes into automated solutions using workflow, SOA Integration frameworks & techniques, Web frameworks e.g. Angular will be beneficial Business management skills Financial services industry knowledge and experience. Understanding of the overall dynamics of the insurance and financial services industries. Sound understanding of the business of Short-term insurance brokers. Strong leadership abilities decisive, influential and inspirational. Good communication including verbal and business writing skills. Strong analytical skills. Process driven in terms of planning and organising skills. A combination of initiation, integration skills. Aptitude and dedication to thrive in a dynamic and deadline-oriented environment. Ability to work across business units with varying stakeholders HR Services, Recruitment & Selection These jobs were popular with other job seekers #J-18808-Ljbffr

These jobs were popular with other job seekers The purpose of this role is to support the IT department in implementing Robotic Process Automation (RPA) solutions within organizations. They are responsible for analysing business processes, conducting complexity analysis, identifying automation opportunities, and designing efficient workflows. Duties & Responsibilities Requirement Gathering: You work closely with business stakeholders to understand their requirements for automation. This involves identifying repetitive tasks, manual processes, and opportunities for efficiency improvements. Process Analysis: You analyze existing company and Group business processes to determine their suitability for automation. You assess factors such as volume, frequency, complexity, and potential ROI (Return on Investment). Solution Design: Based on the requirements and process analysis, you design RPA solutions using appropriate tools and technologies. This includes defining workflows, logic, data handling, error handling, and integration points. Tool Selection: You evaluate different RPA platforms and tools to select the most suitable ones for specific automation tasks. This involves considering factors like scalability, compatibility, ease of use, and cost-effectiveness. Development and Configuration: You either develop or configure RPA bots using selected tools. This may involve scripting, coding, or using visual workflow designers depending on the chosen platform. Testing: You conduct thorough testing of RPA solutions to ensure they meet quality standards and fulfil business requirements. This includes unit testing, integration testing, user acceptance testing, and regression testing. Deployment: You oversee the deployment of RPA bots into production environments. This involves coordinating with IT teams to ensure proper setup, configuration, and security measures. Monitoring and Maintenance: Once deployed, you monitor the performance of RPA bots and address any issues or errors that arise. You also perform regular maintenance tasks such as updating workflows, handling exceptions, and optimizing automation processes. Documentation and Training: You document RPA solutions, processes, and best practices for future reference. Additionally, you may provide training and support to business users or other team members on using and managing RPA tools. Continuous Improvement: You continuously seek opportunities to improve existing automation solutions and identify new areas for automation within the organization. This involves staying updated on latest RPA trends, technologies, and best practices. Overall, as an RPA Systems Analyst, your goal is to leverage automation technologies to streamline business processes, increase efficiency, and drive digital transformation within the organization. Desired Experience & Qualification Matric / Grade 12 Certificate BSc Software Engineering or relevant equivalent tertiary qualification complete 7+ years of IT work experience These include a few very specific IT skills: Practical knowledge of high-level programming languages Knowledge and Skill At least 3 years in software development experience incl. Transforming business processes into automated solutions using workflow, SOA Integration frameworks & techniques, Web frameworks e.g. Angular will be beneficial Business management skills Financial services industry knowledge and experience. Understanding of the overall dynamics of the insurance and financial services industries. Sound understanding of the business of Short-term insurance brokers. Strong leadership abilities decisive, influential and inspirational. Good communication including verbal and business writing skills. Strong analytical skills. Process driven in terms of planning and organising skills. A combination of initiation, integration skills. Aptitude and dedication to thrive in a dynamic and deadline-oriented environment. Ability to work across business units with varying stakeholders HR Services, Recruitment & Selection These jobs were popular with other job seekers #J-18808-Ljbffr

Job Description

Data analysis, research, and use data ensuring the accuracy, security, and integrity of HR information systems to help the company make better strategic business decisions. Assess the company’s HR and data systems using knowledge of HR processes with the goal of reaching simpler, smarter conclusions, and use their technical expertise to stress test the data for quality and accuracy.

Responsibilities:

• Support and partner with HR teams across the enterprise.
• Support and contribute to data collection efforts, as needed.
• Verify data quality to ensure accurate analysis and reporting.
• Help identify the business data needed to produce the most useful insights and future analytics.
• Utilize data to make actionable recommendations for HR processes.
• Ensure seamless data flow between HR systems and other business applications.
• Communicate insights and recommendations effectively to the broader team.
• Monitor data management processes to ensure data quality, security, and consistency.
• Monitor system performance, data integrity, and usage metrics.
• Contribute to data documentation, standards, training, and ongoing updates.

Qualifications and Experience:

• Matric
• Bachelor’s degree in business, computer science, information systems, human resources, or equivalent.
• 5-10 Years in a similar HR Data Analyst/BI Analyst role
• Power BI
• Reading and writing experience with Oracle Database and MS SQL Server
• Problem solving
• Relationship Management
• Reporting
• HR information systems and database knowledge
• Comfortable with statistics, datasets, and machine learning exercises.
• Strong critical thinking skills and attention to detail.
• Has consulting experience and ability to assist with problem solving and debugging.
• A leader and critical thinker with time management skills.

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Job Description Data analysis, research, and use data ensuring the accuracy, security, and integrity of HR information systems to help the company make better strategic business decisions. Assess the company’s HR and data systems using knowledge of HR processes with the goal of reaching simpler, smarter conclusions, and use their technical expertise to stress test the data for quality and accuracy. Responsibilities: Support and partner with HR teams across the enterprise. Support and contribute to data collection efforts, as needed. Verify data quality to ensure accurate analysis and reporting. Help identify the business data needed to produce the most useful insights and future analytics. Utilize data to make actionable recommendations for HR processes. Ensure seamless data flow between HR systems and other business applications. Communicate insights and recommendations effectively to the broader team. Monitor data management processes to ensure data quality, security, and consistency. Monitor system performance, data integrity, and usage metrics. Contribute to data documentation, standards, training, and ongoing updates. Qualifications and Experience: Matric Bachelor’s degree in business, computer science, information systems, human resources, or equivalent. 5-10 Years in a similar HR Data Analyst/BI Analyst role Power BI Reading and writing experience with Oracle Database and MS SQL Server Problem solving Relationship Management Reporting HR information systems and database knowledge Comfortable with statistics, datasets, and machine learning exercises. Strong critical thinking skills and attention to detail. Has consulting experience and ability to assist with problem solving and debugging. A leader and critical thinker with time management skills. #J-18808-Ljbffr

Job Description

Data analysis, research and use data ensuring the accuracy, security and integrity of HR information systems to help the company make better strategic business decisions. Assess the company’s HR and data systems using knowledge of HR processes with the goal of reaching simpler, smarter conclusions, and use their technical expertise to stress test the data for quality and accuracy.

Responsibilities:

1. Support and partner with HR teams across the enterprise.
2. Support and contribute to data collection efforts, as needed.
3. Verify data quality to ensure accurate analysis and reporting.
4. Help identify the business data needed to produce the most useful insights and future analytics.
5. Utilize data to make actionable recommendations for HR processes.
6. Ensure seamless data flow between HR systems and other business applications.
7. Communicate insights and recommendations effectively to the broader team.
8. Monitor data management processes to ensure data quality, security and consistency.
9. Monitor system performance, data integrity and usage metrics.
10. Contribute to data documentation, standards, training, and ongoing updates.

Qualifications and Experience:

1. Matric
2. Bachelor’s degree in business, computer science, information systems, human resources or equivalent.
3. 5-10 Years in a similar HR Data Analyst/BI Analyst role
4. Power BI
5. Reading and writing experience with Oracle Database and MS SQL Server
6. Problem solving
7. Relationship Management
8. Reporting
9. HR information systems and database knowledge
10. Comfortable with statistics, datasets, and machine learning exercises.
11. Strong critical thinking skills and attention to detail.
12. Has consulting experience and ability to assist with problem solving and debugging.
13. A leader and critical thinker with time management skills.

#J-18808-Ljbffr

Job Description Data analysis, research and use data ensuring the accuracy, security and integrity of HR information systems to help the company make better strategic business decisions. Assess the company’s HR and data systems using knowledge of HR processes with the goal of reaching simpler, smarter conclusions, and use their technical expertise to stress test the data for quality and accuracy. Responsibilities: Support and partner with HR teams across the enterprise. Support and contribute to data collection efforts, as needed. Verify data quality to ensure accurate analysis and reporting. Help identify the business data needed to produce the most useful insights and future analytics. Utilize data to make actionable recommendations for HR processes. Ensure seamless data flow between HR systems and other business applications. Communicate insights and recommendations effectively to the broader team. Monitor data management processes to ensure data quality, security and consistency. Monitor system performance, data integrity and usage metrics. Contribute to data documentation, standards, training, and ongoing updates. Qualifications and Experience: Matric Bachelor’s degree in business, computer science, information systems, human resources or equivalent. 5-10 Years in a similar HR Data Analyst/BI Analyst role Power BI Reading and writing experience with Oracle Database and MS SQL Server Problem solving Relationship Management Reporting HR information systems and database knowledge Comfortable with statistics, datasets, and machine learning exercises. Strong critical thinking skills and attention to detail. Has consulting experience and ability to assist with problem solving and debugging. A leader and critical thinker with time management skills. #J-18808-Ljbffr

Job Summary

Network engineer II are responsible for supporting and maintaining an efficient communications infrastructure for internal and national communication to customer sites and devices.

Job Specification

• Relevant Diploma/Degree in Information Technology and/or vender specific certifications
• 5+ years’ experience with Juniper Routing and Switching
• 5+ years’ experience with FortiGate or Equivalent Technologies
• 5+ years’ experience with F5 or Equivalent Technologies
• Intermediate Knowledge of BGP, OSPF and other routing mechanisms
• Intermediate Knowledge of Layer 2 technologies including STP, VLAN (Tagging QinQ), VxLan and link aggregation protocols.
• Implementing and Supporting in a LAN, WAN and Multi Site Environment
• IPSec VPN and NAT Applications
• Load Balancing Work Loads.
• Understanding of WAF Technologies
• Implementing Layer 3 Security Controls
• Understanding enterprise DNS and DHCP protocols.

Job Responsibilities

• Project Implementation
• Daily Network related calls.
• Implementing Firewall Objects and Policies.
• Firmware Upgrade and Patching.
• Troubleshooting LAN/WAN issues and identifying problem areas.
• Wireless troubleshooting and design.
• Rack, Stack and cabling of Datacentre equipment.
• Perform requests assigned through internal tracking system, work orders, special projects as assigned by Team.
• Maintain national Data Centres
• Work closely with 3rd party service providers.
• Work closely with the Infrastructure PMO and Operations teams to determine network and server needs.
• Develop and document conceptual, logical, or physical cabinet and equipment layout designs.
• Participates in network and server technology upgrade or expansion projects.
• Research new technology and components.

Living the spirit

• In the dynamic world of network management, we value authenticity. We recognize the importance of each team member's unique perspective, skills, and creativity. By daring to be ourselves, we foster an environment where original ideas and innovative solutions thrive.
• We approach each day with a sense of adventure, embracing the opportunity to solve complex problems, optimize network performance, and adapt to evolving technologies.
• We firmly believe that teamwork is the foundation of our success. We actively engage in knowledge sharing, support one another, and work harmoniously with colleagues from diverse departments. We encourage and embrace the idea of Team work makes the dream work as we all work together to achieve business goals.
• We are dedicated to ensuring that our network systems maintain the highest levels of availability and uptime. We achieve this by consistently offering our assistance to fellow team members whenever it is needed.

Please note that only candidates who meet the stipulated minimum requirements will be considered. If you have not been contacted within 30 days, kindly consider your application to be unsuccessful.

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Job Title:
Network Engineer II
Job Description
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today's hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Join us and be part of this journey towards greater opportunities and brighter futures.
The Network Engineer's role is to support and secure infrastructure throughout the Concentrix EMEA enterprise. This includes planning,
installing, configuring, maintaining, supporting and optimizing all network and security hardware software and communication links and
involved in the next wave of security offerings. The Network Engineer will report to our Group Manager in Global Network.
Main Responsibilities:
- Positive contribution on knowledge transfer, investing extra time and energy to inspire in building more creative and higher performing team
- Network Support scope for EMEA locations on weekly time Monday to Friday, 24x7x365 support with regional on call monthly rotation
- Provide support framework for our teams and provide in-depth technical support on wide range of Cisco, Palo Alto, Fortigate hardware
implementation within Concentrix.
- Design and implement new network and security related products and work with the Core Network team to understand the existing core
network, and to ensure new services are integrated correctly.
- Document completed services and perform a handover to other departments for in-service delivery
- Follow Service Transition and Change Control procedures for production platforms and services
- Adherence to all internal policies associated with PCI and ISO27001 certification standards Compliance with our internal client's procedures
- Handling and protection of Our Client information - Reporting of security events - Implementing appropriate procedures
- Network administration of technical changes to the Cisco, Fortinet, Palo Alto hardware and software components
- Perform capacity planning for management reviews of the network overall performance/health
- Keep up-to-date with data and voice security standards and best practices
- Manage Cisco routers & switches, Fortinet, Cisco, Palo ALto UTM firewalls.
What you need to have:
2-5 years of experience with multi vendors either Cisco ASA, Fortigate, Palo alto along with additional other vendors hands-on experience
- 2-5 years of experience in core network technologies including Cisco and Fortinet
- 2-5 years of experience with routing protocols including OSPF,EIGRP and BGP
- 2-5 years of experience with of Service Level Agreement, QOS. 2-5 years of experience with LAN environment including VSS, STP ,
Stackwise virtual and various trunking protocols and security features, SIP and Voice related services.
- Cisco certification CCNA , CCNP would be advantageous
- Bachelor's Degree
Location:
ZAF Durban - 2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

Principal Engineer - IT Infrastructure and Network

Job Purpose Statement

The Principal Engineer plays a pivotal role in providing technical leadership and guidance to ensure the alignment of strategies and services with the objectives of our customers, the company, and regulatory standards. This position is charged with the responsibility of overseeing high-impact, complex, time-sensitive, or critical challenges and orchestrating cross-departmental collaboration and execution to achieve successful outcomes.

As a Principal Engineer, you are entrusted with leading the development of innovative technical methods, techniques, and strategies in line with our business plans. Your industry-recognised expertise positions you as a mentor and influencer, offering guidance and knowledge transfer to technical staff within your specialised discipline.

Duties & Responsibilities

Technical Ability and Escalations

• Provide expert service delivery to clients
• Lead by example with administrative tasks such as ensuring logs are up to date and time is accounted for in systems as per the company policy
• Oversee and manage the design, development, and implementation of technical solutions
• Analyse technical challenges and develop solutions
• Research and recommend new technologies, processes, and procedures
• Proactively identifies opportunities to reuse or generalise existing services and product features
• Exposes technology and organisational needs throughout the field.
• Solves technical problems of the highest scope, complexity, and ambiguity for their customers and peers.
• Interfaces with Senior Management and enables techs to engage on department-level aspects of larger initiatives
• Looks for innovation opportunities between several teams
• Proposes initial technical implementation to support architectural changes
• Ensures company-wide goals are aligned across the technical team
• Provides a point of escalation for complex technical challenges
• Attain a measurable impact on the work of the technical team
• Interact with customers and other external stakeholders
• Exposes the work of the technical team and their business impact internally
• Knowledgeable in all specialties practiced within the company
• Provides clear and effective guidance for technical approaches to accomplish certification of designs by employing methodologies that bring the greatest overall value to the company
• Provides technical review and approval of technical designs, especially those that are of high risk or new technology
• Establishes and maintains relationships with essential internal and external technical experts to ensure technical expertise is available and program requirements are being achieved
• Develop and maintain disaster recovery and business continuity plans.
• Be aware of scope creep and ensure that work effort is aligned with quotes and services
• Be an escalation point for senior engineers (L4)
  
  

Training and Development of Staff

• Monitor and assess the performance of the technical team and provide feedback to Senior Management for growth and learning opportunities
• Teach, mentor, grow, and provide advice and guidance to engineers and service staff
• Provide technical leadership and mentoring of technical staff
• Partner with management and HR to assist in recruiting, hiring, training, and employee performance evaluations
• Assist with identifying new and existing talent to be introduced to the business
  
  

Project Management

• Lead and manage technical projects from conception to completion as and when required
• Align with the business technical methods, approaches, and products that meet the solution requirement
• Take a leading role in projects that require thought leadership and guidance
• Ensure we are on track regarding project tasks, providing assistance where required to project managers
• Provides input and guidance during all phases of programs to solve challenging technical issues
• Strive to meet project milestones on time in accordance with the project plan
  
  

Review and Audit Checks on Client Accounts

• Conduct reviews and audits of clients to ensure compliance with technical standards and client requirements
• Collaborate with internal teams to address any discrepancies or issues identified during the audit process
• Provide technical input and guidance to rectify audit findings and ensure client satisfaction
• Ensure customer technical documentation is up to date at all times and is accurate
  
  

Self Training and Development

• Maintain architect level certifications in products and vendors that align with the organisation's vision.
• Actively grow your leadership and management skillset
• Continuous development of leadership and management skills through various training interventions both through the company and personally.
  
  

General

• Work closely with pre-sales department and sales department ensuring constant alignment
• Communicate effectively via company communication tools (WhatsApp, Teams, CRM, Service Desk)
• Lead by example always
• Work with engineers to help them achieve their work targets
• Ensure that you are in the office 3 days a week to assist the team and lead by example.
• Be generous with your after-hours time to help your colleagues develop and learn from you
• We are aware of and manage your stress levels to ensure you have a composed and calm demeanor always
• Have a constant improvement mindset
  
  

Performance

• Achieve your billable hours-based targets
• Account for 100% of your time at the service desk
• Ensure administration is always up to date in systems
• Respond to work communications quickly and effectively
• Have a "get it done now" attitude
• Ensure sufficient diligence prior to escalation to management
• Ensure matters that are escalated are done so timeously
• Take accountability and responsibility for your role and duties
  
  

Job Requirements

• Minimum of 10 years of experience in engineering or a related field
• Proven experience in progressively responsible technical roles, including leadership positions
• Senior experience in system design, architecture, and implementation
• Proven track record of successful project management
• Strong technical and analytical skills
• Excellent problem-solving and critical-thinking skills
• Excellent communication and interpersonal skills
• Able to work as part of a team and independently
• Knowledge of best practices and secure design principles
• Able to work effectively in stressful situations
• Open minded to personal growth and development
• A "can do now" mindset

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