1,276 Client Retention jobs in South Africa
Senior Client Retention Manager
Posted 25 days ago
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Job Description
Our client, a leading logistics company is seeking a Senior Client Retention Manager to join their team.
The main purpose of this role is manage and head up the Client Retention Team and to drive KPIs, business processes and support the commercial team.
Location: Cape Town
Job type: Permanent Position – on site
Duties and Responsibilities
- Manage and support the Key Account Management team
- Support business requirements
- Drive and deliver on growth targets within the Retention Client Base
- Drive efficiencies and identify, manage and mitigate risk
- Managing people’s performance and growth to create a sustainable business environment
- Develop and initiate industry, product relevant solutions and best practices
- Ensure service excellence by recruiting and developing high performance team members.
- Compile budgets in order to forecast accurately and plan for sales and operational planning.
- Lead the retention team in line with the company's strategic initiatives within and across business units.
- Effectively interact / liaise with relevant stakeholders in order to achieve excellent service levels to the client
Minimum Requirements
- Gr12
- Tertiary Qualification will be an advantage
- Minimum of 8 years’ experience in Freight Forwarding
- Must have at least 5 years of senior management & people experience
- 2 years Client facing experience
- Must have financial experience e.g. Rates and Debtors
- Experience in estimates an advantage
- Valid driver’s license with own reliable vehicle
- Understanding of accounts and international freight forwarding across all modes of transport
- Sales & Commercial training Courses
- Risk experience
- Presentation Experience
- Conflict resolution
- Must be fluent in English and Afrikaans, both written and verbal
Skills Required
- Must have a high standard of business writing skills
- Forward Thinking
- Solution Orientated
- Strong Interpersonal skills and the ability to communicate at all levels
- Assertive
Should meet the above criteria, we invite you to apply directly to the advertisement. Should you not hear back from us within 2 weeks of application, kindly consider your application as unsuccessful
New Business Development and Client Retention Manager
Posted 1 day ago
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- Primary objective is to generate New Business for the Company (both Facultative & Treaty).
- You will oversee the facultative business
- Ongoing Client Servicing & Entertainment
- Assist with client relationships and retention
- You will be part of the management Team (Manco) and included in the monthly management meetings, where you will be required to add value to the company and management team
- Maintain Calendar & Client Database/s
- Develop & Maintain Relationships with both Clients & Reinsurers
- Gather Information from Clients & Reinsurers for Renewal Negotiations and assist in the renewal process
- Provide Training to Clients/Staff as necessary
- Keep Accurate Records
- Maintain Files & Filing
- Accurately Record Written & Verbal Correspondence with Clients & Reinsurers
- Assist Clients & Reinsurers with their Queries
- Annual budgeting will be required by yourself
- Assist with Presentations & Reports
- Assist clients with their Reinsurance Program analysis
- Handle & Finalize Renewals
- Preparation of Placing Slips, Cover Notes & Wordings with assistance from our Broker support team
- Marketing & Networking with New, Existing & Potential Clients
- Assist with Research on New Clients
- Assist with Research on New Products
- Continually Seek Opportunities in Order to Secure New Business
- Annual budgeting for income / expenses / travel
- Travel to territories where the Company wishes to conduct business, and service and entertain both clients and markets accordingly
- Commission incentives will be firmed up on arrival
- Additional responsibilities will be agreed and discuss with yourself either prior to or after your arrival
Client Retention & Renewals Manager - Property
Posted 13 days ago
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Job Description
Cape Town, South Africa | Posted on 07/08/2025
Inospace is a leading owner and operator of serviced logistics parks. We have established ourselves as a leader in providing a network of innovative spaces and solutions. With logistics solutions, fulfilment centres, on-site facilities and value-added services, Inospace addresses entrepreneurs' most critical challenges when managing and growing their businesses
We’re looking for a dynamic, client-obsessed professional to lead ourretention and lease renewals function across our Cape Town business parks.
AtInospace , we don’t just lease space—we build communities. Your job? Keep those communities thriving by ensuring our clients stay, grow, and succeed with us.
Key Responsibilities
Own client relationships : Be the trusted point of contact for existing clients—understand their business, solve their issues, and support their growth.
Lead the renewals engine : Track lease expiries, negotiate extensions, and maintain high occupancy across our parks.
Enhance client satisfaction : Act fast on service issues, coordinate with ops/finance/facilities, and keep things seamless behind the scenes.
Activate the community : Collaborate with our marketing and park teams to build events and initiatives that drive engagement.
Keep us informed : Maintain up-to-date renewal dashboards, client feedback logs, and key retention reports.
5+ years in thecommercial or industrial property sector
Proven ability to managerenewals, retention, and client satisfaction KPIs
A calm, solutions-oriented style when things get busy or clients escalate
Exceptional attention to detail and strong administrative skills
Experience working with property management systems (e.g. MDA) and Excel
A hands-on, entrepreneurial mindset—you get things done
Must be South African citizen
Reliable transport and valid drivers license
Willing to be office base with site visit as requirement
#J-18808-LjbffrClient retention & renewals manager - property
Posted today
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BUSINESS DEVELOPMENT
Posted 25 days ago
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BUSINESS DEVELOPMENT MANAGER
Experienced with MINING, ENGINEERING or MANUFACTURING Sectors
TENDER Documentation & Submission experience - ESSENTIAL
* Minimum 8-10 Year's experience in SALES & MARKETING
* Willingness to Travel into Africa and Aboard
* Strong Background in SALES MANAGEMENT
* Proficient in CRM Tools, Microsoft Office & Digital Lead
Generation Platforms
Duties include:
* Sales Target Achievement
* New Business Acquisition
* Market Research & Analysis
* Developing growth strategies
* Identifying new business opportunities
* Maintaining Client Relationships
* Presentations/Pitches
* Proposal & Contract Management
* Experienced in TENDER Documentation & Submission -
Compulsory
* CLEAN CRIMINAL RECORD - will be verified
Business development
Posted today
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Business Development Director
Posted 13 days ago
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Join to apply for the Business Development Director role at TLC Worldwide
3 days ago Be among the first 25 applicants
Join to apply for the Business Development Director role at TLC Worldwide
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WE ARE HIRING A BUSINESS DEVELOPMENT DIRECTOR
Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets?
If so, you’ve probably experienced a TLC Worldwide campaign - without even knowing it.
At TLC, we help the world’s biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love – at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys.
We’ve spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands.
We’re 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive.
Why Us?
We're not just any company – TLC’s team thrives on innovation, creativity, and bold ideas. You’ll be at the forefront of our expansion, shaping the future of our success - we’ll make sure you grow as fast as we do!
- Work with the world’s biggest brands to create amazing campaigns
- Competitive salary + uncapped commission structure!
- Collaborative and dynamic team culture –every win is celebrated
- Excellent learning & development opportunities
- Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients
- Weekly webinars to support your development through our People Academy
- Annual TLC Wellness Week and programmes throughout the year
- TLC Culture Club - including seasonal social events, tasty lunches & more
- TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave
- TLC Rise - supporting and empowering women into leadership roles
- 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits
- TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme
- Build and own your pipeline through outreach and networking
- Win high-value deals with global brands across key sectors
- Close tactical campaigns and strategic loyalty programs
- Lead senior-level client conversations and pitches
- Apply proven strategies to unlock market growth
- Collaborate cross-functionally to deliver tailored, data-driven proposals
- Grow accounts through upsell and long-term partnerships
- Thrive independently in a fast-paced, scale-up environment
- Own your performance, report on pipeline, forecasts, and targets
- Proven closer of 6–7 figure deals
- Expert in outbound sales and pipeline growth
- Commercially sharp with loyalty & retention know-how
- Confident with senior stakeholders and C-suite
- Entrepreneurial, proactive, and target-driven
- Owns pipeline and delivers results
- Consultative, curious, and solutions-focused
- Team player who thrives in cross-functional pitches
- Performs under pressure in fast-paced environments
- Ambitious, impact-driven, and growth-minded
A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.
If you're excited by everything we've told you, then it's time to apply! Seniority level
- Seniority level Director
- Employment type Full-time
- Job function Business Development and Sales
- Industries Advertising Services
Referrals increase your chances of interviewing at TLC Worldwide by 2x
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About the latest Client retention Jobs in South Africa !
Business Development Consultant
Posted today
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- Interested in working for an innovative company that has been in operation for 30 years?
- With a friendly, relaxed, and supportive culture?
- Clear career paths and professional development opportunities?
Opportunity details
This is a junior position for a graduate with some b2b sales or a motivated sales executive looking to move into a more consultative sales role. The right candidate will have some sales experience, likely in some form of b2b sales role, approximately 1-2 years max.
Starting as the junior sales executive in an established team, you will work alongside other Sales leaders.
What You’ll Do
- Source and identify brand new clients.
- Engage new clients by face to face.
- Work within a team of senior sales leaders to hit and exceed targets.
- At least one year’s sales experience in a B2B setting.
- Hard working and committed with an excellent work ethic.
- Pro-active, persuasive & confident.
- An ability to understand client’s needs and adopt a tailored approach.
- Excellent verbal communication skills.
- Exceptional income structure.
- First-rate training, support and guidance with daily exposure to leadership development.
- Flat structure with excellent career progression - promotion is invariably internal.
- Relaxed, work hard, play hard environment.
Business Development Manager
Posted today
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About Us
Integrity360 is the largest independent cyber security provider in Europe, with a growing international presence spanning the UK, Ireland, mainland Europe, Africa and the Caribbean. With over 700 employees, across 12 locations, and six Security Operations Centres (SOCs)—including locations in Dublin, Sofia, Stockholm, Madrid, Naples and Cape Town—we support more than 2,500 clients across a wide range of industries.
Over 80% of our team are technical experts, focused on helping clients proactively identify, protect, detect and respond to threats in an ever-evolving cyber landscape. Our security-first approach positions cyber resilience as a business enabler, empowering organisations to operate with confidence.
At Integrity360, people come first. We invest heavily in learning, development and progression, fostering a dynamic culture where innovation, collaboration and continuous growth are at the heart of what we do. If you're ready to take your cyber security career to the next level, we’d love to hear from you.
Do you have great relationships, do you excel at opening doors, building pipelines, and closing strategic deals?
We're seeking a results-driven, ambitious, and dynamic Enterprise Sales Executive to join our high-performance team. If you're passionate about cybersecurity and thrive in a fast-paced, high-growth environment, this is your opportunity to make a real impact.
Responsibilities
- Drive new business development across enterprise clients in South Africa.
- Build and maintain strong, long-term customer relationships with decision-makers and key stakeholders.
- Understand and align with each customer’s cybersecurity strategy and procurement processes.
- Manage the end-to-end sales cycle, from lead generation to close.
- Collaborate with vendors, distributors, and internal teams to deliver tailored, best-fit security solutions.
- Maintain a healthy and accurate sales pipeline with regular forecasting and reporting.
- Create and present compelling proposals and value propositions.
- Conduct regular business reviews and strategy sessions with key accounts to drive opportunity and expansion.
- Meet and exceed quarterly and annual revenue and margin target.
Requirements
- 5+ years' proven track record in enterprise sales within high-end IT, technology, or cybersecurity solutions
- Self-motivated, target-driven, and relentless in pursuit of new opportunities
- Strong presentation and communication skills, both written and verbal
- Proficient in MS Office and CRM tools (Salesforce)
- Ability to work both independently and collaboratively within a team environment
- Existing network and strong client relationships across enterprise or corporate sectors
- Experience selling solutions such as Crowdstrike, Microsoft, Netskope, Next-Gen Firewall technologies, or similar is a strong advantage
- If not already in cybersecurity, a genuine passion for the field and a solid understanding of the industry is required.
Business Development Manager
Posted today
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Our continued success is fueling new opportunities! We're looking for a Business Development Manager to join our growing team. Apply today or share this opportunity.
Triz Engineering Solutions is looking for a Business Development Manager to form part of our engineering team, with the ability to fit into the DNA of our company culture that is dynamic and embraces change. Apart from a contained and well-rounded person with a high EQ level, he/she will be required to deal with complexity in a fast-paced environment. The person needs to be a self-starter with attention to detail and bring positive energy to the work environment, with a willingness to excel in their role.
Triz Engineering Solutions ( is a premium product engineering and development company specializing in end-to-end turn-key commercial vehicle development.
We provide end to end engineering services for commercial vehicle engineering and development from feasibility and conceptualization, through productionization and service support. Our solutions include zero emissions such as battery electric- and fuel cell- as well as hybrid- or conventional powered products. We also offer solutions for other advanced vehicle technologies such as ADAS, vehicle autonomy and telematics. Our services are turnkey solutions that are validation tested and ready for mass production.
Our product development expertise includes medium and heavy-duty commercial vehicles in applications such as delivery, bus, motorhome, off highway, refuse and several other specialized and vocational vehicle markets.
Position Summary:
We are seeking a highly driven and strategic Business Development Manager with a strong focus on sales and marketing to drive revenue growth, expand market share, and enhance brand presence. This role requires a dynamic professional who can develop and execute strategies to identify new business opportunities, build strong client relationships, and enhance marketing initiatives to support sales objectives.
Education & Qualifications:
- Minimum: Bachelor’s degree in engineering (preferably BEng).
- Preferred: MBA or equivalent business qualification (beneficial but not required).
Experience:
- 5–10 years of experience in Business Development, Sales, or a related field within the automotive, heavy-duty truck, or engineering sector.
- Proven track record in identifying and securing new business opportunities, expanding market share, and driving revenue growth.
- Experience in developing and executing sales strategies, marketing initiatives, and strategic partnerships.
- Strong understanding of commercial vehicle product development and engineering solutions.
Skills & Competencies:
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook, Word).
- Strong analytical, planning, and organizational skills to drive business development strategies effectively.
- Excellent negotiation, communication, and interpersonal skills to build and maintain client relationships.
- Ability to analyse financial statements and market trends to inform business decisions.
- Experience in brand development, digital marketing strategies, and market research.
- Self-starter with the ability to work independently and adapt to a fast-paced, dynamic work environment.
- Willing to travel both domestically and internationally as required for business opportunities, client meetings, and industry events.
Key Responsibilities:
- Sales & Business Development:
- Identify, pursue, and secure new business opportunities through prospecting, networking, and relationship-building.
- Develop and manage a pipeline of leads and opportunities to meet and exceed sales targets.
- Establish and maintain strong relationships with key clients, partners, and stakeholders.
- Negotiate and close high-value deals that align with the company’s growth objectives.
- Conduct market research and competitive analysis to identify trends and potential areas for expansion.
- Marketing & Brand Development:
- Collaborate with the marketing team to create and execute campaigns that generate leads and enhance brand awareness.
- Develop compelling value propositions and messaging to position the company effectively in the market.
- Work closely with digital marketing teams to optimize online presence, social media, and content marketing strategies.
- Represent the company at industry events, trade shows, and conferences to promote brand visibility and establish connections.
- Strategic Planning & Execution:
- Develop and implement a comprehensive business development strategy aligned with company goals.
- Identify strategic partnerships and alliances that can accelerate growth.
- Provide insights and recommendations to leadership on market dynamics and potential business opportunities.
- Track and analyse key performance metrics to optimize sales and marketing efforts.
Remuneration:
We offer a competitive remuneration package.
Only shortlisted candidates will be contacted.
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