85 Administrative Support jobs in Boksburg

At HARTMANN, we’re all in to help , care , protect and grow . We support healthcare professionals, so they can focus on what really matters: to positively impact people’s life. We realise solutions that make a difference. And with your commitment you can grow on your job every day. At HARTMANN we believe in the difference you can make.

Join our team as a Customer Service Consultant in ZAF-Johannesburg. As a Customer Services Consultant you will be responsible for providing excellent customer service to HARTMANN South Africa’s customers through being knowledgeable of products and procedures, friendly and efficient in supporting HARTMANN South Africa to be best in class.

• The primary activity for a customer service consultant is to process orders accurately and efficiently.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• When required escalate queries and complaints to the correct department manager.
• General administrative duties including filing of completed orders and credit notes.
• Preparing correspondence and quotes and providing product knowledge on company products to clients.
• Assuring that back orders are released when stock is booked in and back-order reports completed weekly and sent to stock controller.
• Keeping the out-of-stock notice board up to date.
• Assuring that all returns are actioned accordingly, and that the customer credit gets completed.
• Sorting of post and internal print work.
• Booking out of sample requests and making sure the correct clients receive the samples.
• Building and maintaining a professional relationship with Hartmann customers.
• Maintain customer records by updating account information.

• Grade 12 (Matric)
• Excellent knowledge of SAP and MS Office
• Proficiency in English and Afrikaans
• Ability to multitask and prioritise daily workload
• Exemplary planning and time management skills
• High level verbal and written communications skills

Shape a career that’s focused on healthcare customers, fit for the future and grounded in a culture of trust and openness. Apply now via our online platform.

Your Personal Contact
Tshego Moagi

• Associate

• Full-time

• Other

• Medical Equipment Manufacturing

Select how often (in days) to receive an alert:

At HARTMANN, we’re all in to help , care , protect and grow . We support healthcare professionals, that they can focus on what really matters: to positively impact people´s life. We realise solutions that make a difference. And with your commitment you can grow on your job every day. At HARTMANN we believe in the difference you can make.

Join our team as

Customer Service Consultant

ZAF-Johannesburg

As a Customer Services Consultant you will be responsible for providing excellent customer service to HARTMANN South Africa’s customers through being knowledgeable of products and procedures, friendly and efficient to supporting HARTMANN South Africa to be best in class.

Responsibilities:

• The primary activity for a customer service consultant is to process orders accurately and efficiently.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• When required escalate queries and complaints to the correct department manager.
• General administrative duties including filing of completed orders and credit notes.
• Preparing correspondence and quotes and providing product knowledge on company products to clients.
• Assuring that back orders are released when stock is booked in and back-order reports completed weekly and sent to stock controller.
• Keeping the out-of-stock notice board up to date.
• Assuring that all returns are actioned accordingly, and that the customer credit gets completed.
• Sorting of post and internal print work.
• Booking out of sample requests and making sure the correct clients receive the samples.
• Building and maintaining a professional relationship with Hartmann customers.
• Maintain customer records by updating account information.

Qualifications:

• Grade 12 (Matric)
• Excellent knowledge of SAP and MS Office
• Proficiency in English and Afrikaans
• Ability to multitask and prioritise daily workload
• Exemplary planning and time management skills
• High level verbal and written communications skills

Shape a career that’s focused on healthcare customers, fit for the future and grounded in a culture of trust and openness. Apply now via our online platform.

Select how often (in days) to receive an alert:

At HARTMANN, we’re all in to help , care , protect and grow . We support healthcare professionals, that they can focus on what really matters: to positively impact people´s life. We realise solutions that make a difference. And with your commitment you can grow on your job every day. At HARTMANN we believe in the difference you can make.

Join our team as

Customer Service Consultant

ZAF-Johannesburg

As a Customer Services Consultant you will be responsible for providing excellent customer service to HARTMANN South Africa’s customers through being knowledgeable of products and procedures, friendly and efficient to supporting HARTMANN South Africa to be best in class.

Responsibilities:

• The primary activity for a customer service consultant is to process orders accurately and efficiently.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• When required escalate queries and complaints to the correct department manager.
• General administrative duties including filing of completed orders and credit notes.
• Preparing correspondence and quotes and providing product knowledge on company products to clients.
• Assuring that back orders are released when stock is booked in and back-order reports completed weekly and sent to stock controller.
• Keeping the out-of-stock notice board up to date.
• Assuring that all returns are actioned accordingly, and that the customer credit gets completed.
• Sorting of post and internal print work.
• Booking out of sample requests and making sure the correct clients receive the samples.
• Building and maintaining a professional relationship with Hartmann customers.
• Maintain customer records by updating account information.

Qualifications:

• Grade 12 (Matric)
• Excellent knowledge of SAP and MS Office
• Proficiency in English and Afrikaans
• Ability to multitask and prioritise daily workload
• Exemplary planning and time management skills
• High level verbal and written communications skills

Shape a career that’s focused on healthcare customers, fit for the future and grounded in a culture of trust and openness. Apply now via our online platform.

Overview

Join SignalPET, a cutting-edge technology and AI leader revolutionizing veterinary care worldwide. Leveraging state-of-the-art machine learning and patented technology, SignalPET supports veterinarians in diagnosing and treating companion animals globally.

We are seeking a Technical & Customer Support Specialist to join our dynamic team in Johannesburg. The successful candidate will play a pivotal role in providing top-notch technical assistance and troubleshooting to ensure our customers have a smooth user experience. If you have a passion for technology, problem-solving, and customer service, we want to hear from you!

• Technical Support Responsibilities:
• Provide internal and external IT support, addressing technical issues for both new and existing customers.
• Manage the onboarding process for new customers.
• Collaborate with the R&D team to address technical challenges, reproduce bugs, and support product updates.
• Create and maintain a knowledge base to enhance the customer experience and reduce recurring technical issues.
• Monitor customer accounts, troubleshoot issues, and escalate problems to ensure swift resolution.
• Support the roll-out of new product features and functionalities through testing and validation.

• Customer Service Responsibilities:
• Handle incoming calls and emails, responding to customer queries and directing inquiries to the appropriate departments.
• Resolve customer issues with a focus on delivering timely, accurate, and effective solutions.
• Maintain accurate records of customer interactions to improve service and identify trends.
• Follow up with customers to ensure satisfaction and gather feedback for service improvements.
• Ensure clear, effective communication across all interactions, both verbal and written.

• Education : Degree or Certificate in Computer Science or a related field.
• Experience : Minimum of 3 years in a similar technical support including a customer service role.
• Technical Skills : Proficiency in Microsoft, Mac OS, Cisco, or Linux environments. Familiarity with remote desktop applications and help desk software (e.g., Zendesk).
• Soft Skills : Strong problem-solving abilities, excellent communication skills, and a customer-first mindset.
• Other Requirements : Experience working in a fast-paced environment, attention to detail, and the ability to handle multiple tasks efficiently.

• This is an office-based role in Sandton with a flexible shift roster.
• Shift days may vary during the week, and a roster will be provided in advance.
• This is a 5-day workweek, but some shifts may fall on weekends or public holidays.
• Public holiday work will be required from time-to-time.

• Fluent English Speak, Read and Write (required)
• Discovery Health Medical Aid
• Discovery Retirement Fund

• Location: Johannesburg Metropolitan Area, with specific postings including Sandton, Randburg, Midrand, Bryanston, Kempton Park, and surrounding areas (as listed).

help, care , protect and grow . We support healthcare professionals, that they can focus on what really matters: to positively impact people´s life. We realise solutions that make a difference. And with your commitment you can grow on your job every day. At HARTMANN we believe in the difference you can make.

Join our team as Customer Service Consultant, ZAF-Johannesburg.

Overview

Join SignalPET, a cutting-edge technology and AI leader revolutionizing veterinary care worldwide. Leveraging state-of-the-art machine learning and patented technology, SignalPET supports veterinarians in diagnosing and treating companion animals globally.

We are seeking a Technical & Customer Support Specialist to join our dynamic team in Johannesburg. The successful candidate will play a pivotal role in providing top-notch technical assistance and troubleshooting to ensure our customers have a smooth user experience. If you have a passion for technology, problem-solving, and customer service, we want to hear from you!

• Provide internal and external IT support, addressing technical issues for both new and existing customers.
• Manage the onboarding process for new customers.
• Collaborate with the R&D team to address technical challenges, reproduce bugs, and support product updates.
• Create and maintain a knowledge base to enhance the customer experience and reduce recurring technical issues.
• Monitor customer accounts, troubleshoot issues, and escalate problems to ensure swift resolution.
• Support the roll-out of new product features and functionalities through testing and validation.

• Handle incoming calls and emails, responding to customer queries and directing inquiries to the appropriate departments.
• Resolve customer issues with a focus on delivering timely, accurate, and effective solutions.
• Maintain accurate records of customer interactions to improve service and identify trends.
• Follow up with customers to ensure satisfaction and gather feedback for service improvements.
• Ensure clear, effective communication across all interactions, both verbal and written.

• Education: Degree or Certificate in Computer Science or a related field.
• Experience: Minimum of 3 years in a similar technical support including a customer service role.
• Technical Skills: Proficiency in Microsoft, Mac OS, Cisco, or Linux environments. Familiarity with remote desktop applications and help desk software (e.g., Zendesk).
• Soft Skills: Strong problem-solving abilities, excellent communication skills, and a customer-first mindset.
• Other Requirements: Experience working in a fast-paced environment, attention to detail, and the ability to handle multiple tasks efficiently.

• This is an office-based role in Sandton with a flexible shift roster.
• Shift days may vary during the week, and a roster will be provided in advance.
• This is a 5-day workweek, but some shifts may fall on weekends or public holidays.
• Public holiday work will be required from time to time.

• Fluent English Speak, Read and Write (required)

• Discovery Health Medical Aid
• Discovery Retirement Fund

Join our team and make an impact by delivering excellent technical support while helping our customers thrive!

Overview

About Sutherland

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland
Unlocking digital performance. Delivering measurable results.

Customer Service Consultants in this role get to: Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.

• High school diploma or GED
• Demonstrated ability to perform at a high level, to support our high volume of inbound calls
• Excellent verbal and written communication skills; proficient reading skills required
• Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred
• Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
• Prior customer service experience preferred

All your information will be kept confidential according to EEO guidelines.

Company Description

About Sutherland

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland

Unlocking digital performance. Delivering measurable results.

Customer Service Consultants in this role get to: Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.

Our most successful candidates will have:

• High school diploma or GED
• Demonstrated ability to perform at a high level, to support our high volume of inbound calls
• Excellent verbal and written communication skills; proficient reading skills required
• Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred
• Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
• Prior customer service experience preferred

All your information will be kept confidential according to EEO guidelines.

Join to apply for the Customer Service Supervisor role at ZOLL Medical Corporation

Join to apply for the Customer Service Supervisor role at ZOLL Medical Corporation

Acute Care Technology

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

At ZOLL, you won’t just have a job. You'll have a career—and a purpose.

Join our team. It’s a great time to be a part of ZOLL!

Job Summary

The Customer Service Supervisor will be responsible for processing customer orders in the Oracle ERP system and supporting Sales Representatives with quotes and order updates. Acts as a key contact for customers, providing accurate information on orders, returns, and shipping. Collaborates with internal teams to ensure high service standards and assists in preparing RFP, RFQ, and RFI responses. This role also includes supervising a customer service team to ensure efficient operations and high-quality customer support.

Essential Functions

• Prepare, generate, and modify customer quotes in coordination with Sales Representatives and management.
• Respond promptly and professionally to incoming customer inquiries.
• Accurately process orders received through multiple channels in a timely manner.
• Evaluate and process credit requests, and return authorizations in accordance with company policy.
• Deliver accurate, courteous, and efficient support to customers, sales representatives, and internal teams at all organizational levels.
• Provide order confirmations upon customer request.
• Coordinate with cross-functional teams to gather and organize information required for comprehensive and timely RFP, RFQ, and RFI responses.
• Liaise with other departments to ensure order timelines, service levels, and customer expectations are consistently met.
  
  

• Minimum 3 years of proven experience in a customer service or sales support role, preferably within a capital equipment or medical device sales environment.
  
  

• Excellent verbal and written communication skills in English are required.
• Strong organizational skills with a high level of accuracy and attention to detail.
• Demonstrated ability to learn and apply internal policies, procedures, and operational workflows (including sales order processes, approvals, shipping logistics, and warranty protocols).
• Customer-focused mindset with a proactive approach to problem-solving and service delivery.
• Experience working in a fast-paced, cross-functional environment with multiple stakeholders.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries Medical Equipment Manufacturing

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