Customer Service Associate

Roodepoort, Gauteng R18000 - R240000 Y VL

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Job Description

General Description

The duties include handling many inbound and outbound messages to and from patients, providers,

facilities, coordinating basic needs, retrieving records and using an EHR as needed.

ROLES AND RESPONSIBILITIES


• Manages inbound and outbound calls, text messages, emails and faxes in a timely manner.


• Responds to customer questions, issues and/or concerns and relays information to the concerned

parties.


• Dispatches messages to proper individual and follows up on needed actions.


• Follows communication "scripts" and general workflows when handling different topics.


• Identifies customers' needs, clarifies information, research emerging issues and provides

solutions.


• Schedules new patients and completes patient charts and intake forms.


• Keeps records of all conversations in command center database in a HIPAA-compliant manner.


• Securely and accurately documents all customer information and completes


• Ensures that work assignments and information gathered from day-to-day work is not shared with

anyone and maintains HIPAA standards of privacy and confidentiality.


• Meets personal/team qualitative and quantitative targets.


• Other administrative tasks as needed.

QUALIFICATIONS


• Strong communication and interpersonal skills and ability to speak clearly and concisely to

customers, vendors, physicians, and care team members.


• Strong customer service skills


• Attention to detail and good ability to handle multiple tasks and requests.


• Organized with confidential client material, appointment tracking, and caseloads.


• Ability to build relationships with customers, work colleagues & vendors.


• Committed, responsible, and abides by high ethical and moral standards.

EDUCATION AND EXPERIENCE:


• Preference for 1-3 years of case management or customer service experience in a healthcare

setting.


• Strong understanding of cultural competency with the target population.


• Experience helping people with health problems – either as employee or fulfilling family

obligations.


• Computer literacy necessary (Microsoft Suite)


• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.

Ability to multi-task, organize, and prioritize work.

R CTC)

Requirement: Own Vehicle & License

Monday to Friday - Shift Work (ESTTime)

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Legal Collections Customer Service Administrator

Soweto, Gauteng R300000 - R450000 Y Caterpillar

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Job Description

Career Area:

Finance

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Cat Financial

Cat Financial is a subsidiary of Caterpillar Inc., the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat dealers for machines, engines, Solar gas turbines, genuine Cat parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe, and Africa. Visit to learn more about Cat Financial.

Role summary

We have a great opportunity for a Legal Collections Customer Service Administrator to join our dynamic team in South Africa. In this role you will be responsible for managing and resolving overdue accounts with clients, while ensuring compliance with legal and regulatory standards. This role combines customer service expertise with knowledge of debt collection, focusing on negotiating payment arrangements, maintaining accurate records, and supporting legal processes related to collections. The successful incumbent will act as a liaison between the company, clients, and legal teams to facilitate timely and ethical debt recovery.

What you will do:

  • Addressing and resolving customer issues and inquiries. Ensuring all customer communication is clearly documented.
  • Identifying issues and determining appropriate course of action for effective resolution.
  • Execution of customer service standard processes.
  • Maintaining customer accounts and relationships.

Skill you will have:

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.

Consulting: Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyse situations and reach productive decisions based on informed judgment.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviours.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

What will put you forward:

  • A completed Diploma or Degree in a related field.
  • 2-5 years' experience in a similar role and environment.
  • Strong communication and Administrative skills.
  • Knowledge of legal collection procedures and relevant regulations.
  • High attention to detail and organizational skills.
  • Ability to handle sensitive financial conversations with professionalism and empathy.

What We Offer:

From day one, you're set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance, and the growth opportunities you expect with a Fortune 100 company.

You power our success, and we are committed to empowering yours. After all, when your work can impact the entire world, it's important to do work that matters.

Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed

Additional Information

  • Onsite, five days a week.
  • Relocation will not be supported.

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

Caterpillar is an Equal Opportunity Employer and considers applicants for all positions. Caterpillar commits itself to the realization of employment equity goals as envisaged in the South-African Employment Equity Act and policies relating to workplace equality. Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

For more information, visit

Caterpillar takes data privacy seriously and is committed to compliance with The Protection of Personal Information Act in South Africa. Candidate CVs are used for the limited purpose of evaluating suitability for this job role and deleted from our database when it is no longer needed for the purpose as soon as it is practicable. For more information on Caterpillar's privacy practices, please visit our Global Data Privacy Statement.

Follow us on Twitter, Facebook, LinkedIn, and YouTube.

NB: The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.

Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.

How We Support You (Employee Benefits)

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus and additional benefits.

We value authenticity and encourage candidates to submit original, personally crafted responses throughout our hiring process. Use of AI-generated content may disadvantage your application

Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

Not ready to apply? Join our Talent Community.

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Business Development Manager

Roodepoort, Gauteng HR-Simplified (Pty) Ltd

Posted 5 days ago

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Job Description

About the Company



The company offers cost-effective and sustainable leasing solutions to companies and institutions, helping them finance and purchase the technology they need to run their businesses efficiently and keep their IT equipment up to date.



About the Role



Our Business Development Manager (BDM) is responsible for finding quality leads and converting them into successful product, service or solutions deals. They need to achieve consistent growth in the company’s customer base and sales figures by (i) achieving the sales/revenue target so that business growth is achieved and, ultimately, the success of the company and the achievement of its strategic objectives. The BDM has to build long-term client relationships and cultivate service opportunities by leveraging the company’s portfolio to deliver breakthrough results to clients within their industries.



Key Responsibilities



Business Development Management



Achievement of the annual revenue/sales target

Lead demand-generating sales activities in the assigned market for the assigned product, service or solution.

Convert sales opportunities to wins and invoices. Track billing and survey customer satisfaction

Source and distribute relevant thought leadership and marketing material to customers.

Advise the Pricing and Decision Support function on the most appropriate solution Pricing

Schedules to be applied during bid/proposal/quote development.

Collate detail on new business (pipeline, pending and actual new business) and present the progress and successes of performance against the Business Development objectives, targets, as well as against competitive benchmarks.

Attract new relationships with new customers by supporting collaborative sales efforts.

Collaborate with the group of Companies to leverage opportunities in our chosen industries.

Actively drive and follow through on qualified opportunities. Establish ongoing productive and professional relationships with key personnel in assigned new customer accounts; and provide continuous, accurate and consistent feedback to prospective customers.

Ensure an in-depth understanding of the business unit strategy, growth plan, value drivers (revenue and profit trends), and risks.

Collaborate with executive and senior leadership across business units to initiate and integrate the design and development of new solutions to grow the business or terminate those that are no longer viable.

Identify and assess market opportunities and new ideas within the company and for collaboration with other business units.

Drive collaboration across industries and service lines, including collaboration, performance, cross and upsell opportunities.

Governance, Risk and Business Continuity Management



Stay up-to-date on new trends and innovations in operations.

Manage business risk through continuous internal and external monitoring of business impact and changes in stakeholder needs.

Lead and guide improvement projects that will increase profits or protect against risks in the function.

Establish and maintain the highest ethical standards in operations practices.

External Parties and Relationship Management



Oversee relationships with service providers and partners and ensure all services are delivered properly. Evaluate consultants’ performance and report any deviations to the relevant department for corrective action.

Communications & Working Relationships



Internal



Head of Sales and Exco

Head of Business Unit Functions within the company

Reasons for Interaction



Aligning and coordinating relevant sales initiatives

Drive collaborative partnerships and innovation within the company

External



Clients and Partners

Consultants and Service Providers (external consultants from service providers/vendors etc.)

External advisors/consultants (Subject matter experts)

Reasons for Interaction



Negotiate terms and conditions

Provide thought leadership

Drive collaborative partnerships and innovation

Candidate Requirements



Educational Qualifications



Business Management/Financial Management degree or equivalent NQF 7 qualifications.

Sales Related Training

Years of Experience



At least 5 years of sales experience with a documented successful track record in selling IT solutions in the relevant industries.

Other Requirements



Good Business Acumen

Corporate Governance

Auditing processes

Solution Sales Methodologies

Relevant Industry/Domain knowledge

Assertiveness

Attention to detail

Conflict management

Presentation

Entrepreneurial

Customer relationship management

Behavioural Competencies



Communicating and Informing

Results Driven

Intellectually capable

Complex solution Sales & Support

Thought Leadership

Learned Competencies



Differentiation, Justification and Powers of Persuasion

Prospecting

Channel Key Account Management

Product/Service knowledge

Selling Against Competition

Hygiene Factors



Copes with Change

Desire to Develop & Grow

Integrity, Values & Trust

Logical Thinker

Passion for customers & Excellence
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Business Development Specialist

Roodepoort, Gauteng R80000 - R120000 Y SolarWash Co.

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Job Description

SolarWash Company is expanding into the commercial & industrial solar O&M space and we're looking for an entry/mid-Level Business Development Specialist to drive this growth.

This is a hands-on role where you'll work independently to build and convert a pipeline of commercial clients.

Responsibilities

  • Cultivate strong business relationships with key decision makers
  • Proactively identify new opportunities and deliver innovative solutions to customers
  • Develop market strategies by researching lists of high potential prospects

Requirements

  • 1 -3 years' experience in business development, client acquisition, or B2B sales
  • Excellent written and verbal communication skills
  • Motivated, resilient, and able to work independently
  • Quick learner with a strong interest in the renewable energy sector
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Business Development Representative

Soweto, Gauteng R80000 - R120000 Y INFUSE

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OUR HIRING PROCESS:

  • We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
  • We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
  • At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
  • From there on, it's decision time If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.

INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy

We're looking for a results-driven, people-focused
Business Development Representative
to join our growing team in South Africa. Your role will be all about connecting with marketing leaders, starting meaningful conversations, and booking qualified meetings that open doors to new business opportunities.

This is the perfect role if you're curious, ambitious, and ready to grow fast in the world of sales. We'll set you up with training, mentorship, and a clear career path.

What you'll do

  • Reach out to potential clients, spark conversations, and book meetings.
  • Share our story and show how we can help businesses grow.
  • Hit your weekly/monthly goals while learning the ropes of sales.
  • Collaborate with your teammates and bring positivity every day.

What we're looking for

  • Someone motivated, curious, and excited about sales + tech.
  • Great communication skills (you're confident speaking and writing).
  • Resilient – you don't let "no" slow you down.
  • Team player with a growth mindset and desire to overachieve on targets.
  • Any previous sales or customer-facing experience is a bonus (but not a must).

What's in it for you

  • Base salary + uncapped commission.
  • A chance to learn, grow
  • Be part of an international team with career growth opportunities.
  • Training, mentorship, and support to help you succeed.

We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

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Business Development Manager

Roodepoort, Gauteng R80000 - R120000 Y VIP Technologies Pty Ltd

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Job Description:

Our business development manager would ideally be more of a hunter type that embraces a sales culture. The candidate would be required to identify new business opportunities for our product offering and manage the sales process with the support of the sales manager.

The ideal candidate would develop an understanding of the VIPT offering – Copiers ; Telephony ; IT and CCTV to ensure a customized and end to end solution for customers.The BDM will have the ability to sell all the above solutions allowing for a greater chance of success.

Ideal candidate would require:

1-2 years minimum outbound sales experience ( OA, IT & Telecoms experience advantageous)

Own vehicle

Own cell phone

Motivated and hungry to earn

Tech savy

MS Office proficient

Confident

Want to grow your sales ability

A day in the role of a BDM

· Meeting new customers

· Being customer facing everyday

· Setting up meetings for introduction and proposals

· Presenting solutions to clients

· Follow up on leads

· Manage administration

  • · Building solutions & Proposals
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Business Development Specialist

Roodepoort, Gauteng R360000 - R420000 Y Universal Knowledge Software

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Job Description

Johannesburg (West), South Africa

Salary: R30,000 – R35,000 (negotiable based on experience)

Industry: IT / Software Solutions

Universal Knowledge Software is seeking a mature, results-driven Business Development Specialist to work directly with the CEO. This role blends strategic client engagement with hands-on sales execution—ideal for someone who thrives in high-trust environments and has a proven ability to convert leads into long-term business relationships.

This is not a cold-calling role. It's about intelligent growth, product fluency, and supporting leadership in driving revenue through meaningful engagement.

Key Responsibilities


• CEO Support in Lead Conversion & Sales Execution: Source, qualify, and convert leads into signed clients. Drive the full sales cycle from initial contact to deal closure.


• Client Engagement & Support: Serve as a trusted liaison between the CEO and clients, ensuring clear communication, timely follow-ups, and high satisfaction.


• Product Insight: Develop a deep understanding of the company's software offerings to support client conversations and internal feedback loops.


• Account Management: Maintain and grow relationships with existing clients, conduct reviews, and identify upsell/cross-sell opportunities.


• Sales Strategy & Reporting: Track pipeline activity, forecast revenue, and maintain CRM records (Pipedrive) to support strategic decisions.


• Internal Coordination: Collaborate with project teams to ensure smooth handovers, demo scheduling, and onboarding processes.

Ideal Candidate Profile


• Minimum 5 years of B2B sales experience in IT/software


• Demonstrated success in converting leads and closing deals


• Strong understanding of solution-based selling and client needs analysis


• Excellent communication, negotiation, and presentation skills


• Familiarity with CRM systems (especially Pipedrive)


• Professional, composed, and self-directed


• Confident working closely with executive leadership


• Mature, emotionally intelligent, and commercially astute

Why This Role Stands Out


• Direct exposure to strategic decision-making alongside the CEO


• A respectful, collaborative culture focused on long-term client success


• No cold calling—just meaningful engagement and intelligent growth


• Competitive salary and room to grow within a dynamic environment

Preference may be given to candidates in line with the company's Employment Equity plan.

If you are interested, please send your CV to

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Business Development Manager

New
Roodepoort, Gauteng HR-Simplified (Pty) Ltd

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Job Description

full-time

About the Company The company offers cost-effective and sustainable leasing solutions to companies and institutions, helping them finance and purchase the technology they need to run their businesses efficiently and keep their IT equipment up to date. About the Role Our Business Development Manager (BDM) is responsible for finding quality leads and converting them into successful product, service or solutions deals. They need to achieve consistent growth in the company’s customer base and sales figures by (i) achieving the sales/revenue target so that business growth is achieved and, ultimately, the success of the company and the achievement of its strategic objectives. The BDM has to build long-term client relationships and cultivate service opportunities by leveraging the company’s portfolio to deliver breakthrough results to clients within their industries. Key Responsibilities Business Development Management Achievement of the annual revenue/sales target Lead demand-generating sales activities in the assigned market for the assigned product, service or solution. Convert sales opportunities to wins and invoices. Track billing and survey customer satisfaction Source and distribute relevant thought leadership and marketing material to customers. Advise the Pricing and Decision Support function on the most appropriate solution Pricing Schedules to be applied during bid/proposal/quote development. Collate detail on new business (pipeline, pending and actual new business) and present the progress and successes of performance against the Business Development objectives, targets, as well as against competitive benchmarks. Attract new relationships with new customers by supporting collaborative sales efforts. Collaborate with the group of Companies to leverage opportunities in our chosen industries. Actively drive and follow through on qualified opportunities. Establish ongoing productive and professional relationships with key personnel in assigned new customer accounts; and provide continuous, accurate and consistent feedback to prospective customers. Ensure an in-depth understanding of the business unit strategy, growth plan, value drivers (revenue and profit trends), and risks. Collaborate with executive and senior leadership across business units to initiate and integrate the design and development of new solutions to grow the business or terminate those that are no longer viable. Identify and assess market opportunities and new ideas within the company and for collaboration with other business units. Drive collaboration across industries and service lines, including collaboration, performance, cross and upsell opportunities. Governance, Risk and Business Continuity Management Stay up-to-date on new trends and innovations in operations. Manage business risk through continuous internal and external monitoring of business impact and changes in stakeholder needs. Lead and guide improvement projects that will increase profits or protect against risks in the function. Establish and maintain the highest ethical standards in operations practices. External Parties and Relationship Management Oversee relationships with service providers and partners and ensure all services are delivered properly. Evaluate consultants’ performance and report any deviations to the relevant department for corrective action. Communications & Working Relationships Internal Head of Sales and Exco Head of Business Unit Functions within the company Reasons for Interaction Aligning and coordinating relevant sales initiatives Drive collaborative partnerships and innovation within the company External Clients and Partners Consultants and Service Providers (external consultants from service providers/vendors etc.) External advisors/consultants (Subject matter experts) Reasons for Interaction Negotiate terms and conditions Provide thought leadership Drive collaborative partnerships and innovation Candidate Requirements Educational Qualifications Business Management/Financial Management degree or equivalent NQF 7 qualifications. Sales Related Training Years of Experience At least 5 years of sales experience with a documented successful track record in selling IT solutions in the relevant industries. Other Requirements Good Business Acumen Corporate Governance Auditing processes Solution Sales Methodologies Relevant Industry/Domain knowledge Assertiveness Attention to detail Conflict management Presentation Entrepreneurial Customer relationship management Behavioural Competencies Communicating and Informing Results Driven Intellectually capable Complex solution Sales & Support Thought Leadership Learned Competencies Differentiation, Justification and Powers of Persuasion Prospecting Channel Key Account Management Product/Service knowledge Selling Against Competition Hygiene Factors Copes with Change Desire to Develop & Grow Integrity, Values & Trust Logical Thinker Passion for customers & Excellence

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Junior Business Development Representative

Krugersdorp, Gauteng R120000 - R180000 Y Insodus Technologies

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Job Description

Responsible for identifying, developing, and nurturing new business opportunities to drive company growth. You will bridge the gap between market opportunities and business solutions, understanding both client needs and our technology offerings.

This position is based in Krugersdorp and surrounding areas, requiring onsite work for the initial 6 months, with the opportunity to transition to remote work based on performance progress and achievement of key milestones.

KEY RESPONSIBILITIES:

  • Lead Generation: Identify and research potential clients, partners, and market opportunities through various channels, including cold calling, email marketing, social media, and networking events.
  • Relationship Building: Develop and maintain strong relationships with prospects, clients, partners, and key stakeholders to foster long-term business growth.
  • Market Research: Conduct comprehensive market analysis to identify trends, competitor activities, and new business opportunities within the technology sector.
  • Sales Support: Assist in the sales process by qualifying leads, conducting initial client meetings, and supporting senior team members in proposal development and presentations.
  • Client Communication: Maintain regular communication with prospects and clients to understand their needs, provide updates, and manage expectations throughout the sales cycle.
  • Partnership Development: Identify and evaluate potential strategic partnerships that could enhance our service offerings and market reach.
  • Proposal Preparation: Support the creation of business proposals, presentations, and responses to RFPs (Request for Proposals) to secure new projects and partnerships.
  • CRM Management: Maintain accurate records of all business development activities, client interactions, and pipeline progress in our customer relationship management system.
  • Event Participation: Attend industry events, trade shows, and networking functions to represent the company and generate new business opportunities.
  • Performance Tracking: Monitor and report on key performance indicators including lead generation, conversion rates, and revenue targets.
  • Competitive Analysis: Analyze competitor offerings, pricing strategies, and market positioning to identify competitive advantages and opportunities.
  • Cross-functional Collaboration: Work closely with technical teams, marketing, and senior management to ensure alignment between business development efforts and company capabilities.
  • Client Needs Assessment: Conduct initial discovery calls and meetings to understand client requirements and pain points.
  • Follow-up Activities: Implement systematic follow-up processes with prospects to maintain engagement and move opportunities through the sales pipeline.
  • Territory Management: Manage assigned geographic territory (Krugersdorp and surrounding areas) to maximize market penetration and business opportunities.

QUALIFICATIONS AND SKILLS:

Required skills and qualifications

  • Minimum 2 years of work experience, preferably in the technology sector
  • Fluency in both Afrikaans and English (written and verbal)
  • Strong aptitude for technology and ability to understand technical concepts
  • Excellent communication and interpersonal skills
  • Demonstrated ability to build and maintain professional relationships
  • Results-oriented mindset with focus on achieving targets

Preferred skills and qualifications

  • Bachelor's degree in Business, Marketing, or related field
  • Previous experience in B2B sales or business development
  • Knowledge of CRM systems (Salesforce, HubSpot, etc.)
  • Experience with lead generation tools and techniques
  • Understanding of technology solutions and services
  • Social media marketing experience
  • Project management experience or certification

HARD SKILLS:

  • Communication and Presentation: Exceptional verbal and written communication skills with the ability to present ideas clearly and confidently to diverse audiences, from technical teams to C-level executives.
  • Research and Analysis: Proficiency in conducting market research, analysing data, and evaluating market trends to identify new business opportunities and competitive positioning.
  • Sales and Lead Generation: Strong skills in prospecting, lead qualification, and nurturing prospects through various channels, including cold calling, email campaigns, and social media outreach.
  • Negotiation and Persuasion: Ability to find mutually beneficial solutions while advocating for company interests and securing favourable terms in partnerships and deals.
  • Technology Aptitude: Understanding of technology concepts and ability to quickly learn about new tech solutions, software, and digital platforms relevant to our business.
  • Business Acumen: Understanding of business processes, financial principles, and market dynamics to make informed decisions and provide strategic insights.

SOFT SKILLS:

  • Strategic Thinking: Ability to see the big picture, analyse market trends, and develop long-term plans that align with business objectives and revenue goals.
  • Relationship Building: Natural ability to connect with people, build trust, and maintain professional relationships with clients, partners, and internal stakeholders.
  • Adaptability and Resilience: Flexibility to adapt to changing market conditions, new technologies, and client preferences while maintaining resilience in the face of rejection and setbacks.
  • Emotional Intelligence: Strong self-awareness and ability to understand and manage emotions, both your own and others', to build effective professional relationships.
  • Communication and Presentation: Exceptional verbal and written communication skills with the ability to present ideas clearly and confidently to diverse audiences, from technical teams to C-level executives

LEVEL OF JOB:

Entry

SALARY RANGE: R13,000 – R15,000 per month

Additional Benefits:

  • Opportunity for remote work transition after a successful 6-month onsite period
  • Professional development and training opportunities
  • Career advancement pathway within a growing technology company

COMPANY CULTURE:

At Insodus, we're passionate about leveraging technology to solve complex business challenges and drive innovation. We believe in fostering a collaborative environment where every team member contributes to our collective success. Our culture is built on the principles of continuous learning, adaptability, and results-driven performance.

We value individuals who are curious about technology, enthusiastic about building relationships, and committed to delivering exceptional results for our clients. As a growing company in the technology sector, we offer excellent opportunities for professional development and career advancement for those who demonstrate initiative and achieve their targets.

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Senior Business Development Executive

Krugersdorp, Gauteng R104000 - R130878 Y nCino

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Job Description

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.

We are looking for an experienced Senior Business Development Executive to join our team

This role will focus on driving new business sales by qualifying suitable leads, conducting demos (online and face-to-face) and closing deals. You will be working closely with the sales team to maximize opportunities and ensure we achieve sales targets consistently.

You will need to be an ambitious, proven new business development specialist with a passion for technology and showcasing the unique opportunities this presents for our clients.

But we only hire the best. Is this you? We are looking forward to getting to know you better.

About Us
nCino KYC Africa is on a mission to make money laundering impossible. We are a team of curious, committed and passionate individuals who love building extraordinary things while being the best partners our clients will ever have. With offices in South Africa and the US, our Software as a Service platform and compliance service offerings are being used by a range of accountable institutions globally, from attorney groups and asset managers to foreign exchange firms, and financial advisors - and we are still growing

We dream big, are unreasonably ambitious and pride ourselves on humble confidence. As a team we are helpful, transparent, authentic, have fun and always give that little bit extra in the pursuit of excellence. Our dynamic environment enables smart, self-driven team players to be themselves and bring their best

How can you make a difference?
To be successful in this role, you should have previous experience in software or solution sales, presenting to corporate customers, negotiating pricing and closing deals. You will use your communication skills to cultivate strong relationships with customers, from the first point of contact, until the deal is handed over to the customer success team. You will also ensure proper follow up on leads built in the pipeline to maintain a constant flow of opportunities.

If you are self- motivated, results-driven and enjoy working in a team environment, we could potentially be a good fit.

Responsibilities

  • Achieving sales targets by taking responsibility for new business development throughout the entire sales cycle. From lead development, presenting solutions, negotiation, through to deal closure.
  • Although inbound leads are created by marketing and an SDR team, you will still be responsible for developing key strategic leads in our chosen markets.
  • Proactive learning and education of our product content guides, and services provided by the business to ensure we are always providing accurate information.
  • Work closely with prospective clients to identify their needs and answer key questions in order to facilitate rapid evaluation of our product and thus quicker sales processes.
  • Nurture your pipeline effectively, with a focus on flow and pace, and constant projection to revenue target achievement.
  • Meet with prospective clients to demo the product, using innovative approaches where required.
  • Collaborate with our development team to provide feedback from the market and provide input to assist in guiding the product road map.
  • Collaborate with the leadership team to put together and submit quotations to prospective clients.
  • Educate customers on the solution in a consultative way, resulting in successful negotiations and contracts submitted for signature.
  • Continue to maintain excellent relationships with all prospective clients, as well as internal team members and leadership team.
  • Successfully drive revenue growth, ensuring revenue target achievement.

Requirements

  • Minimum 4 years B2B sales experience (Non negotiable).
  • Completed Degree (commerce or technical).
  • Excellent communicator, verbal and written - with a passion for sales.
  • Excellent presentation skills to individuals and groups.
  • Proven experience in cold-calling and lead generation.
  • Technology focused and highly passionate about the benefits of technology for businesses.
  • Proven ability to build new relationships quickly (across levels) and generate new business from these.
  • Self-starter with ability to work independently without micro-management but is also a team player.

Ideal candidate

  • A hunter, not a farmer, and thrives on finding and closing new business deals (not account management and relationship management).
  • Experience or knowledge of the financial services industry.
  • Experience with selling software to businesses, preferably SaaS software
  • Smart and a fast learner.

If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino.
nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at

Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.

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