SENIOR NETWORK ENGINEER
Posted today
Job Viewed
Job Description
Responsibilities
- Design, implement, and maintain scalable, secure, and high-performing enterprise network infrastructures (LAN, WAN, WLAN, SD-WAN, data centre networks).
- Develop network topology diagrams and documentation for current and future network architecture.
- Ensure continuous network availability, performance monitoring, and system health checks.
- Perform regular maintenance, updates, and patches on all network devices (routers, switches, firewalls, wireless access points).
- Diagnose and resolve complex network issues, under time constraints.
- Provide Level 3 support and serve as the escalation point for network-related incidents.
- Implement and manage network security measures including firewalls, VPNs, IDS / IPS, and access controls.
- Ensure network compliance with organizational policies and external regulations
- Lead or support the implementation of network-related projects (e.g., infrastructure upgrades, data center migrations, office expansions).
- Coordinate with vendors, service providers, and internal teams to deliver projects on time and within scope.
- Maintain accurate and up-to-date network diagrams, configurations, and operational documentation.
- Prepare technical reports, proposals, TORs, and post-implementation reviews.
- Design and maintain network failover and redundancy systems to support business continuity.
- Participate in disaster recovery planning, testing, and execution.
- Provide training and knowledge-sharing sessions to improve team capability.
- Collaborate with IT leadership, cybersecurity teams, business units, and external vendors to align network services with ARC needs.
- Participate in strategic planning and capacity forecasting.
- Ensure compliance to change management and respond to audit finding
Network Engineer III
Posted today
Job Viewed
Job Description
We are seeking a highly skilled and experienced Network Specialist to join our team, with proven expertise in network design, administration, and architecture. The role requires strong technical proficiency in access networking technologies, routers, firewalls. Excellent communication and customer interaction abilities are required, alongside strong collaboration skills to support teamwork and achieve shared goals. The position also requires physical capability for tasks such as hardware installation and the ability to travel with a valid driver’s license and own vehicle.
What you’ll do :- Solid background in network design, administration, implementation and architecture.
- Familiarity with access control models and network security.
- Evaluate designs to determine the most efficient and effective solution.
- Experience in selecting, design engineering, solution engineering, project engineering, integrating, and implementing multi-vendor network architecture and related technologies.
- Excellent knowledge of access networking technologies, routers firewalls, VPN, ZTNA, and SDWAN solutions, Quality of Service, subnetting, etc.
- Installing, configuring, and troubleshooting routers, firewalls, switches, and wireless (able to build configurations and solutions that conform to standards without guidance).
- Demonstrated skills in developing a technology plan including technical strategy and direction as well as the related business case for the use of that technology.
- Essential skills include expertise in network protocols, security best practices, and problem-solving.
- Maintaining accurate and up-to-date network documentation, including diagrams and configurations.
- Identifying and resolving network connectivity issues, ensuring minimal downtime and optimal performance.
- Strong root cause analyses and report writing.
- Strong routing protocol knowledge especially BGP.
- PCI-DSS and ISO 27001 knowledge.
- Python and scripting experience.
- Knowledge of cloud networking concepts.
- At least 10 years of hands‑on experience in network device configuration and troubleshooting
- English - Can converse and has the necessary email skills
- Excellent Customer Interaction with clear, concise, and effective communication skills
- Effectively collaborate with the team to achieve common goals
- Identify and resolve issues effectively.
- National Senior Certificate / Matric / N3 / Grade 12
- Degree or Diploma in Information systems / Computer science
- ITIL Foundation certification
- Aruba (ACSP / ACMP / ACP-Campus Access) / Fortinet NSE7 / JNCIA-Design
- Current Cisco / Juniper / HPE Network / HUAWEI Professional certification (e.g., CCNP, CCDP, JNCIP)
- Permanent position
- Location: Pretoria
- Physical Demands: Long sitting, Rack and stack of hardware equipment, Bending and walking
- Travel: Must have a vehicle and a valid driver’s license.
If the daily grind makes you wonder if there's more to life than work, get ready to discover a professional journey that embraces excellence without compromise.
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding client experiences through sustainable, innovative IT infrastructure solutions that tackle business challenges head‑on. Here you get to partner with clients, helping them conquer their business Goliaths while they focus on scaling their empires.
At our core, we're challengers, disruptors, and innovators. We're a community of skilled professionals with an ambitious spirit dedicated to providing for our clients while finding joy in the process. Our clients are at the heart of everything we do. Their satisfaction fuels our fire and propels us forward. We're talking about brainstorming sessions that sound like TED talks and spontaneous celebrations for achievements, big and small.
iOCO is an equal opportunity employer with an obligation to achieve its own unique EE objectives in the context of Employment Equity targets. Therefore, our employment strategy gives primary preference to previously disadvantaged individuals or groups.
#J-18808-LjbffrSenior Network Engineer
Posted 3 days ago
Job Viewed
Job Description
- Matric required
- It related tertiary qualifications required
- 5+ Years Networking experience required (Fortigate experience required)
- 5+ Years experience with Microsoft Servers required
- Must reside in or around Pretoria North
Network Engineer III
Posted 5 days ago
Job Viewed
Job Description
We are seeking a highly skilled and experienced Network Specialist to join our team, with proven expertise in network design, administration, and architecture. The role requires strong technical proficiency in access networking technologies, routers, firewalls. Excellent communication and customer interaction abilities are required, alongside strong collaboration skills to support teamwork and achieve shared goals. The position also requires physical capability for tasks such as hardware installation and the ability to travel with a valid driver’s license and own vehicle.
What you'll do:
- Solid background in network design, administration, implementation and architecture.
- Familiarity with access control models and network security.
- Evaluate designs to determine the most efficient and effective solution.
- Experience in selecting, design engineering, solution engineering, project engineering, integrating, and implementing multi-vendor network architecture and related technologies.
- Excellent knowledge of access networking technologies, routers firewalls, VPN, ZTNA, and SDWAN solutions, Quality of Service, subnetting, etc.
- Installing, configuring, and troubleshooting routers, firewalls, switches, and wireless (able to build configurations and solutions that conform to standards without guidance).
- Demonstrated skills in developing a technology plan including technical strategy and direction as well as the related business case for the use of that technology.
- Essential skills include expertise in network protocols, security best practices, and problem-solving.Â
- Maintaining accurate and up-to-date network documentation, including diagrams and configurations.
- Identifying and resolving network connectivity issues, ensuring minimal downtime and optimal performance.Â
- Strong root cause analyses and report writing. Â
- Strong routing protocol knowledge especially BGP.
- PCI-DSS and ISO 27001 knowledge.Â
- Python and scripting experience.
- Knowledge of cloud networking concepts.
Your Expertise:
- At least 10 years of hands-on experience in network device configuration and troubleshooting
- English - Can converse and has the necessary email skills
- Excellent Customer Interaction with clear, concise, and effective communication skills
- Effectively collaborate with the team to achieve common goals
- Identify and resolve issues effectively.
Qualifications:
- National Senior Certificate/ Matric/ N3/ Grade 12
- Degree or Diploma in Information systems/Computer scienceÂ
- ITIL Foundation certification
- Aruba (ACSP/ACMP/ACP-Campus Access)/Fortinet NSE7/JNCIA-DesignÂ
- Current Cisco/Juniper/HPE Network/HUAWEI Professional certification (e.g., CCNP, CCDP, JNCIP)
Other information applicable to the opportunity:
- Permanent position
- Location: Pretoria
- Physical Demands: Long sitting, Rack and stack of hardware equipment, Bending and walking
- Travel: Must have a vehicle and a valid driver’s license.
Why work for us?
If the daily grind makes you wonder if there's more to life than work, get ready to discover a professional journey that embraces excellence without compromise.
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding client experiences through sustainable, innovative IT infrastructure solutions that tackle business challenges head-on. Here you get to partner with clients, helping them conquer their business Goliaths while they focus on scaling their empires.
At our core, we're challengers, disruptors, and innovators. We're a community of skilled professionals with an ambitious spirit dedicated to providing for our clients while finding joy in the process. Our clients are at the heart of everything we do. Their satisfaction fuels our fire and propels us forward. We're talking about brainstorming sessions that sound like TED talks and spontaneous celebrations for achievements, big and small.
iOCO is an equal opportunity employer with an obligation to achieve its own unique EE objectives in the context of Employment Equity targets. Therefore, our employment strategy gives primary preference to previously disadvantaged individuals or groups.
Network Engineer III
Posted today
Job Viewed
Job Description
Senior Network Engineer
Posted today
Job Viewed
Job Description
Group IT Network Engineer
Posted today
Job Viewed
Job Description
SUMMARY
Company : Tolcon Head Office
Location : Centurion
POSITION INFO : Main Job PurposeThe IT Network Engineer is responsible for designing, implementing, maintaining, and supporting the company’s network infrastructure. This includes ensuring the integrity of high-availability network infrastructure to provide maximum performance for users and systems. The ideal candidate will be well-versed in network administration and architecture, security best practices, and emerging technologies.
OrganogramSuperior 2nd Level : Group Head of IT
Superior : Group IT Network and Security Specialist
This Position : Group IT Network Engineer
Subordinate 1st Level : None
Employment Specification- Education (minimum requirements to perform the job) :
- School : Grade 12
- Post School : None
- Job Related : Microsoft Office Products Suite Competent (requirement)Microsoft Visio Competent (requirement)CompTIA A+ and N+ Certification (requirement)CompTIA Security+ Certification (advantage)Cyber Security Related Certification (advantage)HP / Aruba and / or Ubiquiti Certification (preferred)CCNA, CCNP or CCNE (advantage)FortiGate / FortiOS Certification (advantage)Linux Administration (advantage)ITIL Foundation (advantage)
- In House : In House Induction
- Other : Valid Unendorsed Code 08 Drivers License
- Experience : At least 5 years IT related experience
- Proven experience in a similar role.
- Excellent writing, documenting, and communication skills in English.
- Presentable to our clients and contractors.
- Excellent Computer Literacy Skills.
- Interpersonal Relationship Skills.
- Excellent problem solving and trouble shooting skills.
- Excellent planning and follow through of daily activities.
- Strong attention to detail.
- Ability to work well within a team or alone.
- Ability to act quickly in crisis situations and solve problems in stressful situations and under pressure.
- Commitment to service delivery, excellent end-user experience and right first-time principles.
- Ability to explain technical concepts to inexperienced users.
- Time management, self-driven and motivated.
- Solid understanding and experience in backup and recovery principles.
- Solid UDP / TCP / IP and networking knowledge, inclusive of VLAN, LAN, WLAN and WAN (required).
- Linux administration and support skills (advantage).
- Solid understanding of network and cybersecurity infrastructure and related best practices.
- Hands-on experience with HP / Aruba, Ubiquity and related networking equipment, including configuration and management.
- Proficiency with FortiNet devices and related security infrastructure (preferred).
- Experience with VoIP systems and familiarity with underlying protocols (advantage).
- Working experience with Data Leak Prevention (DLP) technologies and policies (advantage)
- Familiarity with international security standards, including ISO 27001 and PCI DSS (advantage).
- Experience with firewalls, intrusion detection / prevention systems, and endpoint protection.
- Competency with monitoring tools such as PRTG, Wireshark, NESUS or similar.
- Understanding VLANs, subnetting, DNS, DHCP, and routing protocols.
- Driver of a light motor vehicle
- Will require lifting of networking equipment and working in data centres.
- Office-based with occasional travel to sites (local and international).
- Availability for urgent issues outside of regular hours may be required.
All duties take place in accordance with the requirements of the client, Occupational Health and Safety Act and other relevant legislation. Duties include the following :
- Improves system performance and end user experience by identifying repetitive problem areas and recommending possible changes or improvements.
- Ensure security and privacy compliance of end-user, endpoint, network connectivity and computer systems.
- Timeously install and configure appropriate software, hardware, and equipment, according to company specifications and best practise standards, ensuring license compliance.
- Custodian of the software asset registers; accurate allocation, license renewals and billing verification.
- Provide orientation and guidance to users on how to operate software and computer equipment, walk the customer through the problem-solving process.
- Provide general remote and onsite hardware support, that includes troubleshooting through diagnostic techniques and pertinent questions to resolve incidents, requests, and problem tickets successfully.
- Ensure all user queries, requests, incidents, related troubleshooting steps and resolutions are captured, validated, and triaged for further processing.
- Ensure frequent follow-up, continues and timeous updates on tickets, and feedback through ticketing system, managing all user expectations.
- Assign unresolved or more complex incidents and / or requests timeously to the next escalation tier stipulated in the technical support escalation matrix.
- Manage the full life cycle of assigned incidents and requests logged on the service desk ticketing system and achieve the set service level agreement KPI.
- Maintain and control of all IT inventory (Software and Hardware) assets by providing accurate information when installing, moving, or replacing assets, to update asset registers and inventory lists accordingly.
- Maintain and control data centre and security access.
- Perform, report, and submit all preventative checklists on all systems as per the stipulated procedures.
- Perform proactive monitoring of the ICT infrastructure, by troubleshooting, reporting, escalating, and logging of alerts, and preventative maintenance tasks.
- Maintain neat and tidy workspace, data centres, and storerooms.
- Maintain confidentiality regarding information being stored, processed, or accessed.
- Adapts quickly to changing circumstances, new standards, and requests by company management.
- Acts quickly in crisis situations for the company to resume normal operations as soon as possible.
- Liaising and working closely with 3rd party vendors, suppliers, and ICT providers for specific requirements.
- Contributes to the overall operations of the company by writing, updating, and maintaining internal setup operational procedures.
- Create, maintain, and update network architecture, deployment and configuration documentation.
- Adhere to and follow the Change Control Process, when doing system or configuration changes.
- Analyse, evaluate and propose innovative solutions, modifications, upgrades, or changes to improve and optimise the organisation’s ICT Infrastructure, business requirements and end-user experience.
- Troubleshoot and resolve network and last-mile connectivity issues promptly, in line with internal and external service level agreements (SLAs).
- Compile and produce timely Root Cause Analysis (RCA) and Incident Reports for network outages or security incidents.
- Design, configure, and implement network infrastructure (LAN, WAN, WLAN, VPN / IPSEC, Firewalls, Switches) according to industry networking and security best practices.
- Administer and maintain DNS, DHCP, switches, firewalls, and wireless network (WLAN) infrastructure.
- Ensure networking and security device configurations are regularly backed up and securely stored.
- Participate in disaster recovery planning and execution related to networking.
- Perform regular maintenance and upgrades, including service packs, patches, firmware updates and security configurations, to ensure that networking equipment, monitoring software, related ICT equipment and security posture meet compliance standards.
- Ensure the organisation’s ICT infrastructure aligns with international security standards.
- Accurate, timeous, and neat monthly reports, including but not limited to project progress and timelines. Escalate hurdles or delays affecting delivery to Management timeously.
- Responsible for following and adhering to all company policies and procedures.
- Other duties as required to ensure the successful operation of the business and services delivered by the IT Department.
Kindly note that should you not hear from us within 2 weeks of submitting your application, please consider your application as unsuccessful.
#J-18808-LjbffrBe The First To Know
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Group IT Network Engineer
Posted today
Job Viewed
Job Description
Company & Location
Company: Tolcon Head Office. Location: Centurion.
Main Job PurposeThe IT Network Engineer is responsible for designing, implementing, maintaining, and supporting the company’s network infrastructure. This includes ensuring the integrity of high‑availability network infrastructure to provide maximum performance for users and systems. The ideal candidate will be well‑versed in network administration and architecture, security best practices, and emerging technologies.
Organogram- Superior 2nd Level: Group Head of IT
- Superior: Group IT Network and Security Specialist
- This Position: Group IT Network Engineer
- Subordinate 1st Level: None
- Education (minimum requirements to perform the job):
- School: Grade 12
- Post School: None
- Microsoft Office Products Suite Competent (requirement)
- Microsoft Visio Competent (requirement)
- CompTIA A+ and N+ Certification (requirement)
- CompTIA Security+ Certification (advantage)
- Cyber Security Related Certification (advantage)
- HP / Aruba and / or Ubiquiti Certification (preferred)
- CCNA, CCNP or CCNE (advantage)
- FortiGate / FortiOS Certification (advantage)
- Linux Administration (advantage)
- ITIL Foundation (advantage)
- In House: In House Induction
- Other: Valid Unendorsed Code 08 Drivers License
- Experience: At least 5 years IT related experience
- Proven experience in a similar role.
- Excellent writing, documenting, and communication skills in English.
- Presentable to our clients and contractors.
- Excellent Computer Literacy Skills.
- Interpersonal Relationship Skills.
- Excellent problem solving and troubleshooting skills.
- Excellent planning and follow through of daily activities.
- Strong attention to detail.
- Ability to work well within a team or alone.
- Ability to act quickly in crisis situations and solve problems in stressful situations and under pressure.
- Commitment to service delivery, excellent end‑user experience and right‑first‑time principles.
- Ability to explain technical concepts to inexperienced users.
- Time management, self‑driven and motivated.
- Solid understanding and experience in backup and recovery principles.
- Solid UDP / TCP / IP and networking knowledge, inclusive of VLAN, LAN, WLAN and WAN (required).
- Linux administration and support skills (advantage).
- Solid understanding of network and cybersecurity infrastructure and related best practices.
- Hands‑on experience with HP / Aruba, Ubiquiti and related networking equipment, including configuration and management.
- Proficiency with FortiNet devices and related security infrastructure (preferred).
- Experience with VoIP systems and familiarity with underlying protocols (advantage).
- Working experience with Data Leak Prevention (DLP) technologies and policies (advantage).
- Familiarity with international security standards, including ISO 27001 and PCI DSS (advantage).
- Experience with firewalls, intrusion detection / prevention systems, and endpoint protection.
- Competency with monitoring tools such as PRTG, Wireshark, NESUS or similar.
- Understanding VLANs, subnetting, DNS, DHCP, and routing protocols.
- Driver of a light motor vehicle
- Will require lifting of networking equipment and working in data centres.
- Office‑based with occasional travel to remote sites (local and international).
- Availability for urgent issues outside of regular hours may be required.
All duties take place in accordance with the requirements of the client, Occupational Health and Safety Act and other relevant legislation. Duties include the following:
- Improves system performance and end user experience by identifying repetitive problem areas and recommending possible changes or improvements.
- Ensure security and privacy compliance of end‑user, endpoint, network connectivity and computer systems.
- Timeously install and configure appropriate software, hardware, and equipment, according to company specifications and best practice standards, ensuring license compliance.
- Custodian of the software asset registers; accurate allocation, license renewals and billing verification.
- Provide orientation and guidance to users on how to operate software and computer equipment, walk the customer through the problem‑solving process.
- Provide general remote and onsite hardware support, that includes troubleshooting through diagnostic techniques and pertinent questions to resolve incidents, requests, and problem tickets successfully.
- Ensure all user queries, requests, incidents, related troubleshooting steps and resolutions are captured, validated, and triaged for further processing.
- Ensure frequent follow‑up, continues and timeous updates on tickets, and feedback through ticketing system, managing all user expectations.
- Assign unresolved or more complex incidents and / or requests timeously to the next escalation tier stipulated in the technical support escalation matrix.
- Manage the full life cycle of assigned incidents and requests logged on the service desk ticketing system and achieve the set service level agreement KPI.
- Maintain and control of all IT inventory (Software and Hardware) assets by providing accurate information when installing, moving, or replacing assets, to update asset registers and inventory lists accordingly.
- Maintain and control data centre and security access.
- Perform, report, and submit all preventative checklists on all systems as per the stipulated procedures.
- Perform proactive monitoring of the ICT infrastructure, by troubleshooting, reporting, escalating, and logging of alerts, and preventative maintenance tasks.
- Maintain neat and tidy workspace, data centres, and storerooms.
- Maintain confidentiality regarding information being stored, processed, or accessed.
- Adapts quickly to changing circumstances, new standards, and requests by company management.
- Acts quickly in crisis situations for the company to resume normal operations as soon as possible.
- Liaising and working closely with 3rd party vendors, suppliers, and ICT providers for specific requirements.
- Contributes to the overall operations of the company by writing, updating, and maintaining internal setup operational procedures.
- Create, maintain, and update network architecture, deployment and configuration documentation.
- Adhere to and follow the Change Control Process, when doing system or configuration changes.
- Analyse, evaluate and propose innovative solutions, modifications, upgrades, or changes to improve and optimise the organisation’s ICT Infrastructure, business requirements and end‑user experience.
- Troubleshoot and resolve network and last‑mile connectivity issues promptly, in line with internal and external service level agreements (SLAs).
- Compile and produce timely Root Cause Analysis (RCA) and Incident Reports for network outages or security incidents.
- Design, configure, and implement network infrastructure (LAN, WAN, WLAN, VPN / IPSEC, Firewalls, Switches) according to industry networking and security best practices.
- Administer and maintain DNS, DHCP, switches, firewalls, and wireless network (WLAN) infrastructure.
- Ensure networking and security device configurations are regularly backed up and securely stored.
- Participate in disaster recovery planning and execution related to networking.
- Perform regular maintenance and upgrades, including service packs, patches, firmware updates and security configurations, to ensure that networking equipment, monitoring software, related ICT equipment and security posture meet compliance standards.
- Ensure the organisation’s ICT infrastructure aligns with international security standards.
- Accurate, timeous, and neat monthly reports, including but not limited to project progress and timelines. Escalate hurdles or delays affecting delivery to Management timeously.
- Responsible for following and adhering to all company policies and procedures.
- Other duties as required to ensure the successful operation of the business and services delivered by the IT Department.
This Job Specification indicates only the main duties and responsibilities of the position and therefore is not intended as an exhaustive list.
Kindly note that should you not hear from us within 2 weeks of submitting your application, please consider your application as unsuccessful.
#J-18808-LjbffrGroup IT Network Engineer
Posted 9 days ago
Job Viewed
Job Description
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Main Job Purpose
The IT Network Engineer is responsible for designing, implementing, maintaining, and supporting the companyâs network infrastructure. This includes ensuring the integrity of high-availability network infrastructure to provide maximum performance for users and systems. The ideal candidate will be well-versed in network administration and architecture, security best practices, and emerging technologies.
Group IT Network Engineer
Recruiter:
Tolcon Group (Pty) Ltd
Job Ref:
JHB /RA
Date posted:
Monday, May 26, 2025
Location:
Centurion, South Africa
SUMMARY:
Company: Tolcon Head Office
Location: Centurion
POSITION INFO:
Main Job Purpose
The IT Network Engineer is responsible for designing, implementing, maintaining, and supporting the companyâs network infrastructure. This includes ensuring the integrity of high-availability network infrastructure to provide maximum performance for users and systems. The ideal candidate will be well-versed in network administration and architecture, security best practices, and emerging technologies.
Â
Organogram
Superior 2nd Level: Group Head of IT
Superior: Group IT Network and Security Specialist
This Position: Group IT Network Engineer
Subordinate 1st Level: None
Â
Employment Specification
- Education (minimum requirements to perform the job):
- School: Grade 12
- Post School: None
- Job Related:
- Microsoft Office Products Suite Competent (requirement)
- Microsoft Visio Competent (requirement)
- CompTIA A+ and N+ Certification (requirement)
- CompTIA Security+ Certification (advantage)
- Cyber Security Related Certification (advantage)
- HP/Aruba and/or Ubiquiti Certification (preferred)
- CCNA, CCNP or CCNE (advantage)
- FortiGate/FortiOS Certification (advantage)
- Linux Administration (advantage)
- ITIL Foundation (advantage)
- In House:Â In House Induction
- Other : Valid Unendorsed Code 08 Drivers License
- Experience: At least 5 years IT related experience
Required Competencies To Meet The Job Outcomes
- Proven experience in a similar role.
- Excellent writing, documenting, and communication skills in English.
- Presentable to our clients and contractors.
- Excellent Computer Literacy Skills.
- Interpersonal Relationship Skills.
- Excellent problem solving and trouble shooting skills.
- Excellent planning and follow through of daily activities.
- Strong attention to detail.
- Ability to work well within a team or alone.
- Ability to act quickly in crisis situations and solve problems in stressful situations and under pressure.
- Commitment to service delivery, excellent end-user experience and right first-time principles.
- Ability to explain technical concepts to inexperienced users.
- Time management, self-driven and motivated.
- Solid understanding and experience in backup and recovery principles.
- Solid UDP/TCP/IP and networking knowledge, inclusive of VLAN, LAN, WLAN and WAN (required).
- Linux administration and support skills (advantage).
- Solid understanding of network and cybersecurity infrastructure and related best practices.
- Hands-on experience with HP/Aruba, Ubiquity and related networking equipment, including configuration and management.
- Proficiency with FortiNet devices and related security infrastructure (preferred).
- Experience with VoIP systems and familiarity with underlying protocols (advantage).
- Working experience with Data Leak Prevention (DLP) technologies and policies (advantage)
- Familiarity with international security standards, including ISO 27001 and PCI DSS (advantage).
- Experience with firewalls, intrusion detection/prevention systems, and endpoint protection.
- Competency with monitoring tools such as PRTG, Wireshark, NESUS or similar.
- Understanding VLANs, subnetting, DNS, DHCP, and routing protocols.
Physical Demands
- Driver of a light motor vehicle
- Will require lifting of networking equipment and working in data centres.
- Office-based with occasional travel to remote sites (local and international).
- Availability for urgent issues outside of regular hours may be required.
All duties take place in accordance with the requirements of the client, Occupational Health and Safety Act and other relevant legislation. Duties include the following:
- Improves system performance and end user experience by identifying repetitive problem areas and recommending possible changes or improvements.
- Ensure security and privacy compliance of end-user, endpoint, network connectivity and computer systems.
- Timeously install and configure appropriate software, hardware, and equipment, according to company specifications and best practise standards, ensuring license compliance.
- Custodian of the software asset registers; accurate allocation, license renewals and billing verification.
- Provide orientation and guidance to users on how to operate software and computer equipment, walk the customer through the problem-solving process.
- Provide general remote and onsite hardware support, that includes troubleshooting through diagnostic techniques and pertinent questions to resolve incidents, requests, and problem tickets successfully.
- Ensure all user queries, requests, incidents, related troubleshooting steps and resolutions are captured, validated, and triaged for further processing.
- Ensure frequent follow-up, continues and timeous updates on tickets, and feedback through ticketing system, managing all user expectations.
- Assign unresolved or more complex incidents and/or requests timeously to the next escalation tier stipulated in the technical support escalation matrix.
- Manage the full life cycle of assigned incidents and requests logged on the service desk ticketing system and achieve the set service level agreement KPI.
- Maintain and control of all IT inventory (Software and Hardware) assets by providing accurate information when installing, moving, or replacing assets, to update asset registers and inventory lists accordingly.
- Maintain and control data centre and security access.
- Perform, report, and submit all preventative checklists on all systems as per the stipulated procedures.
- Perform proactive monitoring of the ICT infrastructure, by troubleshooting, reporting, escalating, and logging of alerts, and preventative maintenance tasks.
- Maintain neat and tidy workspace, data centres, and storerooms.
- Maintain confidentiality regarding information being stored, processed, or accessed.
- Adapts quickly to changing circumstances, new standards, and requests by company management.
- Acts quickly in crisis situations for the company to resume normal operations as soon as possible.
- Liaising and working closely with 3rd party vendors, suppliers, and ICT providers for specific requirements.
- Contributes to the overall operations of the company by writing, updating, and maintaining internal setup operational procedures.
- Create, maintain, and update network architecture, deployment and configuration documentation.
- Adhere to and follow the Change Control Process, when doing system or configuration changes.
- Analyse, evaluate and propose innovative solutions, modifications, upgrades, or changes to improve and optimise the organisationâs ICT Infrastructure, business requirements and end-user experience.
- Troubleshoot and resolve network and last-mile connectivity issues promptly, in line with internal and external service level agreements (SLAs).
- Compile and produce timely Root Cause Analysis (RCA) and Incident Reports for network outages or security incidents.
- Design, configure, and implement network infrastructure (LAN, WAN, WLAN, VPN/IPSEC, Firewalls, Switches) according to industry networking and security best practices.
- Administer and maintain DNS, DHCP, switches, firewalls, and wireless network (WLAN) infrastructure.
- Ensure networking and security device configurations are regularly backed up and securely stored.
- Participate in disaster recovery planning and execution related to networking.
- Perform regular maintenance and upgrades, including service packs, patches, firmware updates and security configurations, to ensure that networking equipment, monitoring software, related ICT equipment and security posture meet compliance standards.
- Ensure the organisationâs ICT infrastructure aligns with international security standards.
- Accurate, timeous, and neat monthly reports, including but not limited to project progress and timelines. Escalate hurdles or delays affecting delivery to Management timeously.
- Responsible for following and adhering to all company policies and procedures.
- Other duties as required to ensure the successful operation of the business and services delivered by the IT Department.
This Job Specification indicates only the main duties and responsibilities of the position and therefore is not intended as an exhaustive list.
Kindly note that should you not hear from us within 2 weeks of submitting your application, please consider your application as unsuccessful.
Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Information Technology
- Industries Advertising Services
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#J-18808-LjbffrGroup IT Network Engineer
Posted 12 days ago
Job Viewed
Job Description
The IT Network Engineer is responsible for designing, implementing, maintaining, and supporting the companyâs etwork infrastructure. This includes ensuring the integrity of high-availability network infrastructure to provide maximum performance for users and systems. The ideal candidate will be well-versed in network administration and architecture, security best practices, and emerging technologies.
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Organogram
Superior 2nd Level: Group Head of IT
Superior: Group IT Network and Security Specialist
This Position: Group IT Network Engineer
Subordinate 1st Level: None
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Employment Specification
- Education (minimum requirements to perform the job):
- School: Grade 12
- Post School: None
- Job Related:
- Microsoft Office Products Suite Competent (requirement)
- Microsoft Visio Competent (requirement)
- CompTIA A+ and N+ Certification (requirement)
- CompTIA Security+ Certification (advantage)
- Cyber Security Related Certification (advantage)
- HP/Aruba and/or Ubiquiti Certification (preferred)
- CCNA, CCNP or CCNE (advantage)
- FortiGate/FortiOS Certification (advantage)
- Linux Administration (advantage)
- ITIL Foundation (advantage)
- In House:Â In House Induction
- Other : Valid Unendorsed Code 08 Drivers License
- Experience: At least 5 years IT related experience
Required competencies to meet the job outcomes
- Proven experience in a similar role.
- Excellent writing, documenting, and communication skills in English.
- Presentable to our clients and contractors.
- Excellent Computer Literacy Skills.
- Interpersonal Relationship Skills.
- Excellent problem solving and trouble shooting skills.
- Excellent planning and follow through of daily activities.
- Strong attention to detail.
- Ability to work well within a team or alone.
- Ability to act quickly in crisis situations and solve problems in stressful situations and under pressure.
- Commitment to service delivery, excellent end-user experience and right first-time principles.
- Ability to explain technical concepts to inexperienced users.
- Time management, self-driven and motivated.
- Solid understanding and experience in backup and recovery principles.
- Solid UDP/TCP/IP and networking knowledge, inclusive of VLAN, LAN, WLAN and WAN (required).
- Linux administration and support skills (advantage).
- Solid understanding of network and cybersecurity infrastructure and related best practices.
- Hands-on experience with HP/Aruba, Ubiquity and related networking equipment, including configuration and management.
- Proficiency with FortiNet devices and related security infrastructure (preferred).
- Experience with VoIP systems and familiarity with underlying protocols (advantage).
- Working experience with Data Leak Prevention (DLP) technologies and policies (advantage)
- Familiarity with international security standards, including ISO 27001 and PCI DSS (advantage).
- Experience with firewalls, intrusion detection/prevention systems, and endpoint protection.
- Competency with monitoring tools such as PRTG, Wireshark, NESUS or similar.
- Understanding VLANs, subnetting, DNS, DHCP, and routing protocols.
Physical Demands
- Driver of a light motor vehicle
- Will require lifting of networking equipment and working in data centres.
- Office-based with occasional travel to remote sites (local and international).
- Availability for urgent issues outside of regular hours may be required.
All duties take place in accordance with the requirements of the client, Occupational Health and Safety Act and other relevant legislation. Duties include the following:
- Improves system performance and end user experience by identifying repetitive problem areas and recommending possible changes or improvements.
- Ensure security and privacy compliance of end-user, endpoint, network connectivity and computer systems.
- Timeously install and configure appropriate software, hardware, and equipment, according to company specifications and best practise standards, ensuring license compliance.
- Custodian of the software asset registers; accurate allocation, license renewals and billing verification.
- Provide orientation and guidance to users on how to operate software and computer equipment, walk the customer through the problem-solving process.
- Provide general remote and onsite hardware support, that includes troubleshooting through diagnostic techniques and pertinent questions to resolve incidents, requests, and problem tickets successfully.
- Ensure all user queries, requests, incidents, related troubleshooting steps and resolutions are captured, validated, and triaged for further processing.
- Ensure frequent follow-up, continues and timeous updates on tickets, and feedback through ticketing system, managing all user expectations.
- Assign unresolved or more complex incidents and/or requests timeously to the next escalation tier stipulated in the technical support escalation matrix.
- Manage the full life cycle of assigned incidents and requests logged on the service desk ticketing system and achieve the set service level agreement KPI.
- Maintain and control of all IT inventory (Software and Hardware) assets by providing accurate information when installing, moving, or replacing assets, to update asset registers and inventory lists accordingly.
- Maintain and control data centre and security access.
- Perform, report, and submit all preventative checklists on all systems as per the stipulated procedures.
- Perform proactive monitoring of the ICT infrastructure, by troubleshooting, reporting, escalating, and logging of alerts, and preventative maintenance tasks.
- Maintain neat and tidy workspace, data centres, and storerooms.
- Maintain confidentiality regarding information being stored, processed, or accessed.
- Adapts quickly to changing circumstances, new standards, and requests by company management.
- Acts quickly in crisis situations for the company to resume normal operations as soon as possible.
- Liaising and working closely with 3rd party vendors, suppliers, and ICT providers for specific requirements.
- Contributes to the overall operations of the company by writing, updating, and maintaining internal setup operational procedures.
- Create, maintain, and update network architecture, deployment and configuration documentation.
- Adhere to and follow the Change Control Process, when doing system or configuration changes.
- Analyse, evaluate and propose innovative solutions, modifications, upgrades, or changes to improve and optimise the organisationâs ICT Infrastructure, business requirements and end-user experience.
- Troubleshoot and resolve network and last-mile connectivity issues promptly, in line with internal and external service level agreements (SLAs).
- Compile and produce timely Root Cause Analysis (RCA) and Incident Reports for network outages or security incidents.
- Design, configure, and implement network infrastructure (LAN, WAN, WLAN, VPN/IPSEC, Firewalls, Switches) according to industry networking and security best practices.
- Administer and maintain DNS, DHCP, switches, firewalls, and wireless network (WLAN) infrastructure.
- Ensure networking and security device configurations are regularly backed up and securely stored.
- Participate in disaster recovery planning and execution related to networking.
- Perform regular maintenance and upgrades, including service packs, patches, firmware updates and security configurations, to ensure that networking equipment, monitoring software, related ICT equipment and security posture meet compliance standards.
- Ensure the organisationâ ICT infrastructure aligns with international security standards.
- Accurate, timeous, and neat monthly reports, including but not limited to project progress and timelines. Escalate hurdles or delays affecting delivery to Management timeously.
- Responsible for following and adhering to all company policies and procedures.
- Other duties as required to ensure the successful operation of the business and services delivered by the IT Department.
This Job Specification indicates only the main duties and responsibilities of the position and therefore is not intended as an exhaustive list.
Kindly note that should you not hear from us within 2 weeks of submitting your application, please consider your application as unsuccessful.