7 Vodacom jobs in Midrand

WHAT WE DO

FMT is a Digital Managed Infrastructure Service Provider, delivering connectivity, security, voice, and cloud solutions that are customised, delivered as-a-service, and backed by proactive management and support Our Everything-as-a-Service (XaaS) model helps reduce capital expenditure, simplify IT operations, and support whatever's next. Built for Carriers, ISPs, and WISPs: High-performance IP Transit via six major undersea cables: WACS, EASSy, Seacom, Equiano, SAT-3/SAFE, and ACE. Nationwide NLD backbone with diverse, fully redundant routes across SA.

WHO WE SERVE

We partner with ambitious enterprises, telcos, channel partners, and public sector organisations that refuse to stand still. Whether you're running multi-site operations, delivering essential services, or scaling a mission-critical environment, we keep you connected, consistent, and ready for what's next.

WHAT SETS US APART

We're not just tech experts - we're people who care. People who get excited about solving real problems. People who take pride in the unseen systems your business depends on. Because your success isn't just a metric - it's our motivation. At FMT, innovation happens where heart meets expertise. Everything we do is delivered with precision, dedication, and relentless focus - from design to deployment, to long-term support.

About the Role

We are seeking a highly skilled Senior Network Operations Engineer
to join our team. The purpose of this role is to
design, deploy, maintain, monitor, support, and manage changes
across all customer and core services within the company's portfolio, such as firewalls, telephony, WAN, and LAN.

In addition, this role is responsible for assisting with
new deployments
, as well as
upgrades, downgrades, and structured change requests
on existing services. You will be a key escalation point for Tier 1 and 2 engineers, ensuring issues are resolved quickly and accurately, while also helping to shape improvements that drive stability and customer success.

Key Responsibilities

• Design, deploy, maintain, monitor, support, and manage changes
  for customer and core services, including firewalls, telephony, WAN, and LAN.
• Take ownership of escalations from Tier 1 and 2 engineers, applying advanced troubleshooting to resolve complex incidents.
• Deliver and assist with new deployments, service activations, upgrades, and downgrades.
• Plan, document, and execute changes under formal change control processes
  , including risk assessment, stakeholder communication, approval, and rollback planning.
• Proactively monitor systems and communication platforms to identify, investigate, and mitigate issues before they impact customers.
• Work closely with vendors and internal technical teams to resolve critical faults and ensure service continuity.
• Maintain accurate, detailed documentation of troubleshooting, resolutions, deployments, and changes for reference and knowledge sharing.
• Provide regular updates to customers, vendors, and internal stakeholders to ensure transparency and trust.
• Contribute to process and service improvements by identifying recurring issues and implementing long-term solutions.
• Mentor and support Tier 1 and 2 engineers, helping to build technical capability within the team.
• Ensure all customer engagement, calls, tickets, or escalations are handled professionally, courteously, and with urgency.

Purpose of the Job

Assist with the monitoring and support of the Value Group's information technology infrastructure environment. Responsible for analysing, designing, installing, configuring, maintaining and repairing of network infrastructure and application components. Performs a wide variety of evaluation, maintenance, installation and training tasks to ensure the computer network performance meets company and user satisfaction.

Key Responsibilities

• Monitor Value Logistics network infrastructure
• Monitor and produce daily statistics related to WANLAN performance and capacity
• Maintain a thorough understanding of the basics behind the Internet and its workings DNS, Security, IP Routing, HTTP, VPN, Email Routing, SPAM etc
• Configure and setup Cisco firewalls, VPN concentrators and security appliances for access to vital business applications
• Design, setup and configure complex switching environments
• Design, setup and configure complex wireless networking that supports open or secured access and the ability to support voice and video applications
• Maintain a thorough understanding of Local Area Networking
• Assist in the design of multi-server environments including IP address schemes, DNS, WINS etc.
• Configure and install customer and server network software for upgrading and maintaining network systems
• Maintain multi site network operations and software applications, operating systems and regular maintenance for the entire Value Logistics network
• Monitor assigned projects and programme components to deliver services in accordance with established objectives
• Respond to enquiries from staff, administrators, service providers, site personnel and outside vendors etc and provide technical assistance and support
• Supervise the administration of systems and servers related to the network to ensure availability of services to authorised users
• Troubleshoot malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore services
• Assist in preparation of IT budget pertaining to WAN and LAN infrastructure and relevant environment
• Identify possible risks and implement proactive measures as well as suggest improvements
• Submit reports on request from management
• Be available to be on after hours standby on a rotational basis and to travel to all regional and satellite offices for immediate support
• Assist with the daily running of the infrastructure network team
• Monitor and manage networks and servers, WAN/LAN checks, server checks and documentation
• Incident management, calls resolved timeously, no repeat calls, general call management and prioritisation
• Continuous improvement, training, proactive measures, quality of work
• Specialist focus area, network maintenance/management/optimisation, network and server availability/uptime and standby
• Assist in relevant operations/operational functions as required

Minimum Requirements

• Grade 12
• An appropriate formal network qualification such as CCNA or higher and relevant practical experience
• MCP or MCSE will be an advantage
• Additional certificates/diplomas of competence in the field of Information Technology will be an advantage such as BCom Informatics
• At least 5 years relevant IT experience in WANLANserver environment
• Own transport essential

Skills Requirements

• Ability to lead a team of IT Engineers
• Good troubleshooting skills
• Technical and analytical skills
• Communication and interpersonal skills
• Report writing skills
• Able to liaise with and support end users
• Able to utilise all applicable network tools

Job Type: Full-time

Work Location: In person

Purpose of the role

This role is crucial for designing, implementing, and maintaining customer network infrastructure to support organizational growth and technology advancement.

Role and Responsibilities

• Network Design and Implementation: Design and deploy robust networking solutions that meet the business's scalability, performance, and security requirements.
• Maintenance and Optimization: Regularly assess network performance, troubleshoot complex network issues, and ensure continuous network availability.
• Security Management: Implement and manage network security tools and protocols, such as firewalls, VPNs, and intrusion detection systems.
• Project Management: Lead network-related projects from conception through to completion, including planning, execution, and resource allocation.
• Capacity Planning: Analyze and predict network growth trends to ensure infrastructure scalability and performance.
• Mentorship and Leadership: Mentor junior network engineers, promoting a culture of continuous learning and development within the team.
• Vendor Management: Negotiate with vendors to procure network hardware and software solutions that align with business objectives
• Documentation and Compliance: Maintain comprehensive documentation for network architectures, configurations, processes, and compliance records.

Position Summary
Industry:
IT & Internet

Job category:
Network Administration and Security

Location:
Randburg

Contract:
Permanent

Remuneration:
Market Related

EE position:
Yes

Introduction
Tracker is seeking an individual to lead the design, implementation, and continuous improvement of a secure, scalable, and high-performing network infrastructure that supports the organization's current and future business objectives. This includes providing technical leadership, fostering operational excellence, aligning network strategy with business goals, and ensuring team development, system reliability, and compliance with security and governance standards.

Job Description
Roles and Respinsibilities:

• Design, implement, and maintain secure and resilient network infrastructure (LAN, WAN, SD-WAN, VPN, Wi-Fi
• Ensure high availability and performance of all critical network services.
• Provide day-to-day leadership, mentorship, and technical guidance to network engineers.
• Prepare and document standard operating procedures and protocols.
• Plan and allocate tasks effectively to meet project and operational objectives.
• Oversee resolution of network incidents, outages, and performance issues.
• Ensure adherence to SLAs and effective communication during incidents.
• Implement and maintain network security controls, including firewall rules, segmentation, and access control.
• Collaborate with cybersecurity teams to address vulnerabilities, ensure patching, and support audits.
• Monitor the security of the organization's network from threats originating from inside and outside the organization.
• Track and report on network performance metrics, uptime, and incident trends.
• Identify opportunities for continuous improvement and cost optimization.
• Provide regular updates to IT leadership on network health, risks, and project progress.
• Collaborate with cross-functional teams and vendors to deliver projects on time and within budget. Maintain accurate documentation of network topology, configuration, and assets.
• Evaluate and approve network design changes and upgrades.
• Ensure compliance with internal policies and external regulations (e.g., ISO 27001, GDPR, PCI-DSS).
• Track and report on network performance metrics, uptime, and incident trends.

Minimum Requirements
Education:

• Relevant IT Networking and Security Certifications, plus appropriate Diploma

Training

• Strong knowledge of Cisco, Juniper, Fortinet, or similar enterprise networking platforms.
• Experience with routing protocols (BGP, OSPF), switching, VLANs, and QoS.
• Proficiency in firewall configuration and network security best practices.
• Familiarity with cloud networking (AWS, Azure, or GCP).
• Understanding of SD-WAN, VPN technologies, and wireless networks.

Minimum Experience

• 5–8 years of hands-on networking experience, including 1–2 years in a team lead or senior role.
• Required: CCNA (Cisco Certified Network Associate) or equivalent
• Preferred: CCNP, Fortinet NSE certifications, AWS/Azure Networking certifications, ITIL Foundation

Other Requirements

• Willing to work extended hours
• Willing to travel

Company: Tolcon Head OfficeLocation: Centurion

Main Job Purpose

The IT Network Engineer is responsible for designing, implementing, maintaining, and supporting the companyâ?s network infrastructure. This includes ensuring the integrity of high-availability network infrastructure to provide maximum performance for users and systems. The ideal candidate will be well-versed in network administration and architecture, security best practices, and emerging technologies.

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Organogram

Superior 2nd Level: Group Head of IT

Superior: Group IT Network and Security Specialist

This Position: Group IT Network Engineer

Subordinate 1st Level: None

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Employment Specification

Education (minimum requirements to perform the job):

School: Grade 12

Post School: None

Job Related:

Microsoft Office Products Suite Competent (requirement)

Microsoft Visio Competent (requirement)

CompTIA A+ and N+ Certification (requirement)

CompTIA Security+ Certification (advantage)

Cyber Security Related Certification (advantage)

HP/Aruba and/or Ubiquiti Certification (preferred)

CCNA, CCNP or CCNE (advantage)

FortiGate/FortiOS Certification (advantage)

Linux Administration (advantage)

ITIL Foundation (advantage)

In House: Â In House Induction

Other : Valid Unendorsed Code 08 Drivers License

Experience: At least 5 years IT related experience Â

Required competencies to meet the job outcomes

Proven experience in a similar role.

Excellent writing, documenting, and communication skills in English.

Presentable to our clients and contractors.

Excellent Computer Literacy Skills.

Interpersonal Relationship Skills.

Excellent problem solving and trouble shooting skills.

Excellent planning and follow through of daily activities.

Strong attention to detail.

Ability to work well within a team or alone.

Ability to act quickly in crisis situations and solve problems in stressful situations and under pressure.

Commitment to service delivery, excellent end-user experience and right first-time principles.

Ability to explain technical concepts to inexperienced users.

Time management, self-driven and motivated.

Solid understanding and experience in backup and recovery principles.

Solid UDP/TCP/IP and networking knowledge, inclusive of VLAN, LAN, WLAN and WAN (required).

Linux administration and support skills (advantage).

Solid understanding of network and cybersecurity infrastructure and related best practices.

Hands-on experience with HP/Aruba, Ubiquity and related networking equipment, including configuration and management.

Proficiency with FortiNet devices and related security infrastructure (preferred).

Experience with VoIP systems and familiarity with underlying protocols (advantage).

Working experience with Data Leak Prevention (DLP) technologies and policies (advantage)

Familiarity with international security standards, including ISO 27001 and PCI DSS (advantage).

Experience with firewalls, intrusion detection/prevention systems, and endpoint protection.

Competency with monitoring tools such as PRTG, Wireshark, NESUS or similar.

Understanding VLANs, subnetting, DNS, DHCP, and routing protocols. Â

Physical Demands

Driver of a light motor vehicle

Will require lifting of networking equipment and working in data centres.

Work Environment

Office-based with occasional travel to remote sites (local and international).

Availability for urgent issues outside of regular hours may be required.

Essential Duties and Responsibilities

All duties take place in accordance with the requirements of the client, Occupational Health and Safety Act and other relevant legislation. Duties include the following:

Improves system performance and end user experience by identifying repetitive problem areas and recommending possible changes or improvements.

Ensure security and privacy compliance of end-user, endpoint, network connectivity and computer systems.

Timeously install and configure appropriate software, hardware, and equipment, according to company specifications and best practise standards, ensuring license compliance.

Custodian of the software asset registers; accurate allocation, license renewals and billing verification.

Provide orientation and guidance to users on how to operate software and computer equipment, walk the customer through the problem-solving process.

Provide general remote and onsite hardware support, that includes troubleshooting through diagnostic techniques and pertinent questions to resolve incidents, requests, and problem tickets successfully.

Ensure all user queries, requests, incidents, related troubleshooting steps and resolutions are captured, validated, and triaged for further processing.

Ensure frequent follow-up, continues and timeous updates on tickets, and feedback through ticketing system, managing all user expectations.

Assign unresolved or more complex incidents and/or requests timeously to the next escalation tier stipulated in the technical support escalation matrix.

Manage the full life cycle of assigned incidents and requests logged on the service desk ticketing system and achieve the set service level agreement KPI.

Maintain and control of all IT inventory (Software and Hardware) assets by providing accurate information when installing, moving, or replacing assets, to update asset registers and inventory lists accordingly.

Maintain and control data centre and security access.

Perform, report, and submit all preventative checklists on all systems as per the stipulated procedures.

Perform proactive monitoring of the ICT infrastructure, by troubleshooting, reporting, escalating, and logging of alerts, and preventative maintenance tasks.

Maintain neat and tidy workspace, data centres, and storerooms.

Maintain confidentiality regarding information being stored, processed, or accessed.

Adapts quickly to changing circumstances, new standards, and requests by company management.

Acts quickly in crisis situations for the company to resume normal operations as soon as possible.

Liaising and working closely with 3rd party vendors, suppliers, and ICT providers for specific requirements.

Contributes to the overall operations of the company by writing, updating, and maintaining internal setup operational procedures.

Create, maintain, and update network architecture, deployment and configuration documentation.

Adhere to and follow the Change Control Process, when doing system or configuration changes.

Analyse, evaluate and propose innovative solutions, modifications, upgrades, or changes to improve and optimise the organisationâ?s ICT Infrastructure, business requirements and end-user experience.

Troubleshoot and resolve network and last-mile connectivity issues promptly, in line with internal and external service level agreements (SLAs).

Compile and produce timely Root Cause Analysis (RCA) and Incident Reports for network outages or security incidents.

Design, configure, and implement network infrastructure (LAN, WAN, WLAN, VPN/IPSEC, Firewalls, Switches) according to industry networking and security best practices.

Administer and maintain DNS, DHCP, switches, firewalls, and wireless network (WLAN) infrastructure.

Ensure networking and security device configurations are regularly backed up and securely stored.

Participate in disaster recovery planning and execution related to networking.

Perform regular maintenance and upgrades, including service packs, patches, firmware updates and security configurations, to ensure that networking equipment, monitoring software, related ICT equipment and security posture meet compliance standards.

Ensure the organisationâ?s ICT infrastructure aligns with international security standards.

Accurate, timeous, and neat monthly reports, including but not limited to project progress and timelines. Escalate hurdles or delays affecting delivery to Management timeously.

Responsible for following and adhering to all company policies and procedures.

Other duties as required to ensure the successful operation of the business and services delivered by the IT Department.

Â

This Job Specification indicates only the main duties and responsibilities of the position and therefore is not intended as an exhaustive list.

Kindly note that should you not hear from us within 2 weeks of submitting your application, please consider your application as unsuccessful.

Company: Tolcon Head OfficeLocation: Centurion

Main Job Purpose
The IT Network Engineer is responsible for designing, implementing, maintaining, and supporting the companyâ?s network infrastructure. This includes ensuring the integrity of high-availability network infrastructure to provide maximum performance for users and systems. The ideal candidate will be well-versed in network administration and architecture, security best practices, and emerging technologies.
 
Organogram
Superior 2nd Level: Group Head of IT
Superior: Group IT Network and Security Specialist
This Position: Group IT Network Engineer
Subordinate 1st Level: None
 
Employment Specification

• Education (minimum requirements to perform the job):
• School: Grade 12
• Post School: None
• Job Related:
  • Microsoft Office Products Suite Competent (requirement)
  • Microsoft Visio Competent (requirement)
  • CompTIA A+ and N+ Certification (requirement)
  • CompTIA Security+ Certification (advantage)
  • Cyber Security Related Certification (advantage)
  • HP/Aruba and/or Ubiquiti Certification (preferred)
  • CCNA, CCNP or CCNE (advantage)
  • FortiGate/FortiOS Certification (advantage)
  • Linux Administration (advantage)
  • ITIL Foundation (advantage)
• In House:  In House Induction
• Other : Valid Unendorsed Code 08 Drivers License
• Experience: At least 5 years IT related experience

• Proven experience in a similar role.
• Excellent writing, documenting, and communication skills in English.
• Presentable to our clients and contractors.
• Excellent Computer Literacy Skills.
• Interpersonal Relationship Skills.
• Excellent problem solving and trouble shooting skills.
• Excellent planning and follow through of daily activities.
• Strong attention to detail.
• Ability to work well within a team or alone.
• Ability to act quickly in crisis situations and solve problems in stressful situations and under pressure.
• Commitment to service delivery, excellent end-user experience and right first-time principles.
• Ability to explain technical concepts to inexperienced users.
• Time management, self-driven and motivated.
• Solid understanding and experience in backup and recovery principles.
• Solid UDP/TCP/IP and networking knowledge, inclusive of VLAN, LAN, WLAN and WAN (required).
• Linux administration and support skills (advantage).
• Solid understanding of network and cybersecurity infrastructure and related best practices.
• Hands-on experience with HP/Aruba, Ubiquity and related networking equipment, including configuration and management.
• Proficiency with FortiNet devices and related security infrastructure (preferred).
• Experience with VoIP systems and familiarity with underlying protocols (advantage).
• Working experience with Data Leak Prevention (DLP) technologies and policies (advantage)
• Familiarity with international security standards, including ISO 27001 and PCI DSS (advantage).
• Experience with firewalls, intrusion detection/prevention systems, and endpoint protection.
• Competency with monitoring tools such as PRTG, Wireshark, NESUS or similar.
• Understanding VLANs, subnetting, DNS, DHCP, and routing protocols.

• Driver of a light motor vehicle
• Will require lifting of networking equipment and working in data centres.

Work Environment

• Office-based with occasional travel to remote sites (local and international).
• Availability for urgent issues outside of regular hours may be required.

Essential Duties and Responsibilities
All duties take place in accordance with the requirements of the client, Occupational Health and Safety Act and other relevant legislation.  Duties include the following:

1. Improves system performance and end user experience by identifying repetitive problem areas and recommending possible changes or improvements.
2. Ensure security and privacy compliance of end-user, endpoint, network connectivity and computer systems.
3. Timeously install and configure appropriate software, hardware, and equipment, according to company specifications and best practise standards, ensuring license compliance.
4. Custodian of the software asset registers; accurate allocation, license renewals and billing verification.
5. Provide orientation and guidance to users on how to operate software and computer equipment, walk the customer through the problem-solving process.
6. Provide general remote and onsite hardware support, that includes troubleshooting through diagnostic techniques and pertinent questions to resolve incidents, requests, and problem tickets successfully.
7. Ensure all user queries, requests, incidents, related troubleshooting steps and resolutions are captured, validated, and triaged for further processing.
8. Ensure frequent follow-up, continues and timeous updates on tickets, and feedback through ticketing system, managing all user expectations.
9. Assign unresolved or more complex incidents and/or requests timeously to the next escalation tier stipulated in the technical support escalation matrix.
10. Manage the full life cycle of assigned incidents and requests logged on the service desk ticketing system and achieve the set service level agreement KPI.
11. Maintain and control of all IT inventory (Software and Hardware) assets by providing accurate information when installing, moving, or replacing assets, to update asset registers and inventory lists accordingly.
12. Maintain and control data centre and security access.
13. Perform, report, and submit all preventative checklists on all systems as per the stipulated procedures.
14. Perform proactive monitoring of the ICT infrastructure, by troubleshooting, reporting, escalating, and logging of alerts, and preventative maintenance tasks.
15. Maintain neat and tidy workspace, data centres, and storerooms.
16. Maintain confidentiality regarding information being stored, processed, or accessed.
17. Adapts quickly to changing circumstances, new standards, and requests by company management.
18. Acts quickly in crisis situations for the company to resume normal operations as soon as possible.
19. Liaising and working closely with 3rd party vendors, suppliers, and ICT providers for specific requirements.
20. Contributes to the overall operations of the company by writing, updating, and maintaining internal setup operational procedures.
21. Create, maintain, and update network architecture, deployment and configuration documentation.
22. Adhere to and follow the Change Control Process, when doing system or configuration changes.
23. Analyse, evaluate and propose innovative solutions, modifications, upgrades, or changes to improve and optimise the organisationâ?s ICT Infrastructure, business requirements and end-user experience.
24. Troubleshoot and resolve network and last-mile connectivity issues promptly, in line with internal and external service level agreements (SLAs).
25. Compile and produce timely Root Cause Analysis (RCA) and Incident Reports for network outages or security incidents.
26. Design, configure, and implement network infrastructure (LAN, WAN, WLAN, VPN/IPSEC, Firewalls, Switches) according to industry networking and security best practices.
27. Administer and maintain DNS, DHCP, switches, firewalls, and wireless network (WLAN) infrastructure.
28. Ensure networking and security device configurations are regularly backed up and securely stored.
29. Participate in disaster recovery planning and execution related to networking.
30. Perform regular maintenance and upgrades, including service packs, patches, firmware updates and security configurations, to ensure that networking equipment, monitoring software, related ICT equipment and security posture meet compliance standards.
31. Ensure the organisationâ?s ICT infrastructure aligns with international security standards.
32. Accurate, timeous, and neat monthly reports, including but not limited to project progress and timelines. Escalate hurdles or delays affecting delivery to Management timeously.
33. Responsible for following and adhering to all company policies and procedures.
34. Other duties as required to ensure the successful operation of the business and services delivered by the IT Department.

 
This Job Specification indicates only the main duties and responsibilities of the position and therefore is not intended as an exhaustive list.
Kindly note that should you not hear from us within 2 weeks of submitting your application, please consider your application as unsuccessful.