Senior Consultant : Vodacom Expert Services
Posted today
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Overview
Job title : Senior Consultant : Vodacom Expert Services
Job Location : Gauteng, Johannesburg
Deadline : September 03, 2025
Role Purpose / Business UnitTo provide support, negotiate agreements, compile reports, maintain relationships, manage accounts, and problem resolution, to function as a specialised one-stop shop philosophy to our customers.
Your responsibilities- Receive and analyse requests for support, determine the most appropriate solution and implement accordingly
- Negotiate deals with customers in accordance with policies and procedures within allocated timeframes
- Compile monthly reports on:
- Tariff Optimisation
- Upgrades
- Churn
- Problem solutions
- Monitor the performance of all relevant parties to ensure that agreements are honoured
- Maintain all strategic targets
- Retentions (upgrades, cancellations)
- Call centre Service levels
- Customer Delight Index + NPAS (Net Promoter Score)
- Manage all customer specific bespoke SLA’s and ensure adherence
- Perform end to end support for these accounts
- Conform to ITIL Service Management Standards
- Built one on one relationships with the customer administrators supported
- Close the loop on all customer specific support requests
- Matric is essential
- Relevant Certificate / Diploma is essential
- 2-5 years in the Telecommunications industry in customer service environment dealing with Business Corporate Clients – essential
- Knowledge of Data Applications
- 6 months support account management experience is an advantage
- 3-5 years in Telecommunications industry in customer service environment dealing with Business Corporate Clients – essential
- Knowledge of Data Applications
- 6 months support account management experience is an advantage
- Verbal and written business skills
- Analytical
- Interpersonal
- Decision making
- Business report writing
- Communication
- Networking
- Time Management
- Planning
- Administrative and organisational skills
- Enticing incentive programs and competitive benefit packages
- Retirement funds, risk benefits, and medical aid benefits
- Cell phone and data benefits, fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies
02 September 2025.
#J-18808-LjbffrSenior Consultant: Vodacom Expert Services
Posted 8 days ago
Job Viewed
Job Description
When it comes to putting people first, we're number 1.
The number 1 Top Employer in South Africa.
Certified by the Top Employer Institute 2025.
To provide support, negotiate agreements, compile reports, maintain relationships, manage accounts, and problem resolution, to function as a specialised one-stop shop philosophy to our customers.
Your responsibilities will include:- Receive and analyse requests for support, determine the most appropriate solution and implement accordingly
- Negotiate deals with customers in accordance with policies and procedures within allocated timeframes
- Compile monthly reports on:
- Tariff Optimisation
- Upgrades,
- Churn
- Problem solutions
- Monitor the performance of all relevant parties to ensure that agreements are honoured
- Maintain all strategic targets
- Retentions (upgrades, cancellations)
- Call centre Service levels
- Customer Delight Index + NPAS(Net Promoter Score)
- Manage all customer specific bespoke SLA’s and ensure adherence
- Perform end to end support for these accounts
- Conform to ITIL Service Management Standards
- Built one on one relationships with the customer administrators supported
- Close the loop on all customer specific support requests
- Matric is essential
- Relevant Certificate / Diploma is essential
- 2-5 years in the Telecommunications industry in customer service environment dealing with Business Corporate Clients – essential
- Knowledge of Data Applications
- 6 months support account management experience is an advantage
OR
- Matric is essential
- 3-5 years in Telecommunications industry in customer service environment dealing with Business Corporate Clients – essential
- Knowledge of Data Applications
- 6 months support account management experience is an advantage
Job Related Skills:
- Verbal and written business skills
- Analytical
- Interpersonal
- Decision making
- Business report writing
- Communication
- Networking
- Time Management
- Planning
- Administrative and organisational skills
- Enticing incentive programs and competitive benefit packages
- Retirement funds, risk benefits, and medical aid benefits
- Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies
Closing date for Applications:02 September 2025.
The base location for this role is Vodacom, Midrand Campus.
The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.
Senior Consultant: Vodacom Expert Services
Posted 8 days ago
Job Viewed
Job Description
Vodacom Johannesburg, Gauteng, South Africa
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Vodacom Johannesburg, Gauteng, South Africa
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Get AI-powered advice on this job and more exclusive features.
When it comes to putting people first, we're number 1.
The number 1 Top Employer in South Africa.
Certified by the Top Employer Institute 2025.
Role Purpose/Business Unit:
To provide support, negotiate agreements, compile reports, maintain relationships, manage accounts, and problem resolution, to function as a specialised one-stop shop philosophy to our customers.
Your responsibilities will include:
- Receive and analyse requests for support, determine the most appropriate solution and implement accordingly
- Negotiate deals with customers in accordance with policies and procedures within allocated timeframes
- Compile monthly reports on:
- Tariff Optimisation
- Upgrades,
- Churn
- Problem solutions
- Monitor the performance of all relevant parties to ensure that agreements are honoured
- Maintain all strategic targets
- Retentions (upgrades, cancellations)
- Call centre Service levels
- Customer Delight Index + NPAS (Net Promoter Score)
- Manage all customer specific bespoke SLA’s and ensure adherence
- Perform end to end support for these accounts
- Conform to ITIL Service Management Standards
- Built one on one relationships with the customer administrators supported
- Close the loop on all customer specific support requests
- Matric is essential
- Relevant Certificate / Diploma is essential
- 2-5 years in the Telecommunications industry in customer service environment dealing with Business Corporate Clients – essential
- Knowledge of Data Applications
- 6 months support account management experience is an advantage
- Matric is essential
- 3-5 years in Telecommunications industry in customer service environment dealing with Business Corporate Clients – essential
- Knowledge of Data Applications
- 6 months support account management experience is an advantage
- Verbal and written business skills
- Analytical
- Interpersonal
- Decision making
- Business report writing
- Communication
- Networking
- Time Management
- Planning
- Administrative and organisational skills
- Enticing incentive programs and competitive benefit packages
- Retirement funds, risk benefits, and medical aid benefits
- Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies
The base location for this role is Vodacom, Midrand Campus.
The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion. Seniority level
- Seniority level Not Applicable
- Employment type Full-time
- Job function Other
- Industries Information Services, IT Services and IT Consulting, and Telecommunications
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#J-18808-Ljbffr2026 Vodacom Early Careers Programmes
Posted 9 days ago
Job Viewed
Job Description
2026 Vodacom Early Careers Programmes
Discover Graduate
This is a permanent employment opportunity underpinned by 2 years of skills training programme that is specifically designed for development of future leaders.
The applicants need to have completed at least their under graduate degree or degree equivalent by the end of 2025.
Start date on the programme is 1st February 2026!
The Programme offers graduates a full rounded experience of our business including mentorship and coaching, and on the job training, all whilst earning a full salary and enjoying all the benefits of a full time employee. At the end of the 2 years you will transition into a destination role within the organization. Following successful completion of your graduate programme, there will opportunities to apply for more stretch assignments locally and internationally outside of your comfort zone to build your expertise and leadership capability.
Programme Requirements
- Must have less than 2 years working experience post studies.
- Must be 26 years old or younger.
- South African Citizen by Birth/Naturalizations, or permanent resident. However, citizens of DRC, Kenya, Lesotho, Mozambique, Ethiopia, Egypt and Tanzania are encouraged to apply for consideration in those markets.
- Must have obtained a minimum of 65% aggregate for completed or most recent academic results.
- Must have a minimum of a B-degree (B-Com, BSc & B-Tech) qualification (NQF 7).
- A 3 year National Diploma (NQF 6) will be considered in the following areas only
- Electrical / Electronic Engineering
- Computer Software Engineering and
- Information Systems/Information Technology
2026 Vodacom Early Careers Programmes
Internship
The Vodacom Internship programme is a 12 month fixed term contract which provides workplace experience underpinned by a carefully designed training programme. It allows one to gain valuable work experience, explore career paths, networking with professionals in the field, while earning an income.
This programme is our pipeline into Vodacom Discover Graduate Programme or transition into permanent roles as opportunities arise. The applicants need to have completed at least their undergraduate degree or degree equivalent by the end of 2025. Start dates are 1 February and 1 March 2026.
The Vodacom Internship Programme aims to build a pipeline of skilled talent for the company’s core business areas while offering qualified, unemployed graduates the opportunity to gain hands-on experience and develop key competencies in a fast-evolving digital, technical and telecommunication environment.
Programme Requirements
- South African Citizen by Birth
- Must have 0-1 year working experience post studies.
- Must be 26 years old or younger.
- Must have obtained a minimum of 65% aggregate for completed or most recent academic results.
- Must have a minimum of a B-degree (B-Com, BSc & B-Tech) qualification
(NQF 7). - A 3 year National Diploma (NQF 6) will be considered in the following areas only:
- Electrical / Electronic Engineering
- Computer Software Engineering &
- Information Systems/Information Technology
We’re looking for someone who stands out in these areas!
- Time management
- Interpersonal skills
- Communication skills
- Passion
- Flexibility
- Resilience
- Digital savviness
- Customer obsession
- Innovation
- Complex problem solving
How to apply and what to expect?
Step 1
Before applying, please review and ensure you meet the eligibility criteria for the role you're interested in.
Step 2
Click the red "Apply Now" button to register your Vodacom profile. Use an email address you’ll remember —this helps you track your application and receive updates from the recruitment team. You’ll be asked to upload your resume and provide details about your education, skills, location preferences, etc. at this stage.
Step 3
After submitting your application, if sucessfull, you’ll receive a confirmation email. A separate email from will follow with a link to your online assessment. Once completed, our Resourcing Team will carefully review your application. We’ll keep you updated throughout the process!
Applications close on 31st August, 2025!
Go Ahead apply today - Good Luck!
In case you have any kind of question, please let us know at the following address:
#J-18808-LjbffrNetwork Engineer
Posted today
Job Viewed
Job Description
Reference: NWA -Njabu-3
If you are an experienced Network Engineer who wants to make a difference in a continuously growing company, then APPLY NOW!
The Network Engineer role is responsible for designing, building, maintaining, and documenting the network security infrastructure.
Job Experience & Skills Required:- Relevant IT Networking and Security Certifications, plus appropriate Diploma
- Experience and product-specific training
- 5 Years’ experience
- Willing to work extended hours/shifts
- Willing to travel
- ITIL or Networking certificates (advantageous)
- Administration of Firewalls, Routers, Switches, Intrusion Prevention Systems, Intrusion Detection Systems, Network Access Control (NAC), and Virtual Private Networks (VPN)
If you are interested in this opportunity, please apply directly. If you wish to send your CV via email, forward your CV to and copy the reference number in the subject line of your e-mail.
If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other opportunities that appear for which you might be more suitable.
For more information contact:
Njabulo Ndzimande on
IT Recruitment Consultant
Network Engineer
Posted 4 days ago
Job Viewed
Job Description
Add expected salary to your profile for insights
Ocius Technology is an Australian company dedicated to developing and deploying cutting edge Uncrewed Surface Vehicles (USVs). Our vessel's harness Wind, Solar and Wave power to remain at sea collecting vital data for Defence and Civilian applications.
About the Role
The Network Engineer will work closely with CISO to continually uplift and develop our network capability to ensure continual secure and uninterrupted communication within the organisation and with our fleet of Bluebottle USVs.
The ITServices team is responsible for the Ocius’s day-to-day IT support and network capability. The team are instrumental in ensuring the wider company can function, including ensuring our Bluebottle platforms can function effectively at sea
What You'll Do
Design modern LAN and WAN networks with integrated security.
Deploy and maintain networksusing Infrastructure as Code.
Maintain legacy network infrastructure at Ocius and client locations.
Provide end-to-end network engineering support, from planning and estimating through to post-deployment assistance.
Develop and refine technical documentation for network design, deployment, and ongoing maintenance.
Attend and contribute to meetings with clients and stakeholders as required.
Maintain compliance with Ocius policies and best practices in all network-related work.
Selection Criteria
Bachelor's degree in Information Technology (or related) or equivalent TAFE qualifications with experience.
Proven experience designing and implementing complex networks, ideally using infrastructure as code.
Experience working with virtual infrastructure (cloud or on-premise).
Experience working with remote sites or unreliableconnections, including 4G/5G, satellite and mesh radio systems.
Ability to create clear and concise technical documentation for existing and new networks.
Familiarity with network security best practice, ideally in a defence setting.
If you're an excellent communicator and highly motivated to deliver high performing networks, we encourage you to apply!
Due to the nature of our business, we require Australian Citizenship for all roles and the ability to obtain and maintain an NV1 security clearance.
No recruiters please
Unlock job insightsSalary match Number of applicants Skills match
Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a network engineer? Do you hold Australian Security Clearance? Have you completed a qualification in ICT? Have you worked in a role where you were responsible for authoring and reviewing technical documentation? What's the highest level of Cisco collaboration certification that you have completed?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
#J-18808-LjbffrNetwork Engineer
Posted 22 days ago
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Job Description
Teraco Data Environments
2025/07/03 Gauteng
Job Reference Number: NE_JB1
Department: IT
Business Unit
Industry: Information Technology
Job Type: Permanent
Positions Available: 1
Salary: Market Related
The key function of this position is to be a technical support resource to support the local network for Power Monitoring, IT and Security. Part of the duties will be to travel to the outside stations on an ad hoc basis for upgrades and changes. This role must be available to work after hours and be on standby from a standby roster.
Job Description
PURPOSE OF THE ROLE
The key function of this position is to be a technical support resource to support the local network for Power Monitoring, IT and Security. Part of the duties will be to travel to the outside stations on an ad hoc basis for upgrades and changes. This role must be available to work after hours and be on standby from a standby roster. This role will also need you to be the escalation point for the Tier 1 resource.
Main Functions Of The Job
The main functions of the role are, but are not limited to:
- Remote IT Network troubleshooting and support, predominately layer 2;
- Logging and updating calls via the ticketing system;
- Interaction with other providers and service providers;
- Interactive relationship with management;
- Maintenance of Security, IT and Environmental networks on all sites;
- Maintaining Wi-Fi on all sites including monthly wi-fi health reports;
- Maintain the Network backup tool;
- Involvement in the design of the network & maintain network documentation;
- Configuring, Installing and maintenance of network switches;
- Management & implementation of Clearpass switch configurations & implementation of device configuration updates;
- Comply to all policies and procedures, including strict compliance to Teraco’s information security policies and procedures;
- Identification & escalation of information security risk, as it relates to network and other areas of responsibility;
- Incident response and management; Problem resolution within agreed timelines;
- Afterhours user support, as per the standby roster.
Skills Requirement
- Excellent interpersonal relations.
- Excellent verbal and writing skills.
- Attention to detail imperative.
- Ability to multi-task is essential.
- Able to perform under pressure.
- Ability to adapt to change.
- Open to learning and growth essential.
- Take accountability and ownership.
- Matric;
- Technical qualification /IT Diploma - CCNA/ACMA certified; CCNP advantageous;
- Minimum of 2 years’ work experience in a networking technical support role;
- Accustomed to working in a high-energy environment;
- Windows Server and Windows 10/11 experience - advantageous
- Technical competence and understanding is vital;
- Valid South African Driver’s License;
- Basic understanding of Network Security
- Excellent understanding of switching and routing and their related technologies - TCP/IP, IP Addressing, CIDR and DNS. STP, VPN technologies, OSPF, ZTNA, SDN.
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Network Engineer
Posted today
Job Viewed
Job Description
- Execute network deployment, migration, and upgrades based on design specifications
- Install and configure network equipment
- Participate in structured rollouts and infrastructure refresh projects
- Conduct scheduled preventative maintenance and apply firmware updates
- Monitor and optimize network performance across switching, routing, and firewalls
- Maintain accurate and up-to-date network documentation
- Update diagrams, configurations, and standard procedures
- Generate routine reports on network performance and incidents
Requirements:
- Minimum 3 years of experience supporting enterprise network environments
- Strong understanding of IP networking, routing/switching fundamentals, and firewall configuration
- Certifications:
- CompTIA Network+ or Security+
- Cisco CCNA Security
- PaloAlto PCNSA
- Vendor-specific (e.g., Arista and Mellanox)
- Experience with SD-WAN (VeloCloud preferred)
- VOIP fundamentals, including SIP, RTP, and QoS
- Exposure to cloud networking (Azure or AWS)
- Familiarity with scripting (Python and PowerShell) and network automation
- Hands-on with wireless networking (Meraki)
- Network performance monitoring and management platforms
Apply now !
Network Engineer
Posted 2 days ago
Job Viewed
Job Description
Are you passionate about building and maintaining cutting-edge network systems?Â
Our client is looking for a talented Network Engineer who will collaborate with cross-functional teams, troubleshoot network issues, and implement best practices to optimise network performance and security.
What you’ll do:
- Design and deploy functional networks (LAN, WLAN, WAN).
- Configure and install various network devices and services (routers, switches, firewalls, load balancers).
- Perform network maintenance and system upgrades, including service packs, patches, hotfixes, and security configurations.
- Monitor network performance, analyse network traffic, and optimize network infrastructure.
- Collaborate with vendors and other IT personnel for problem resolution.
- Evaluate and recommend security improvements and system enhancements to optimize network security and performance.
- Create and maintain comprehensive network documentation.
- Provide technical support to end-users and other IT teams.
- Stay up-to-date with current network technologies and industry best practices by attending networking workshops and pursuing certifications.
Your expertise:
- 3+ years proven work experience as a Network Engineer or similar role in network administration.
- In-depth knowledge of network infrastructure, protocols, and security solutions.
- Hands-on experience with networking devices and network diagnostic tools.
- Familiarity with operating systems (Windows, Linux), databases, and virtualisation.
Qualifications:
- Professional Certification such as Cisco Certified Network Professional (CCNP), CompTIA Network+, or equivalent.
Other information applicable to the opportunity:
- Permanent Position
- Location: Centurion
- Work environment: Hybrid (2 Days in Office, 3 Days at Home)
Network Engineer
Posted 11 days ago
Job Viewed
Job Description
· Assist in the configuration, monitoring, and troubleshooting of LAN, WAN, WLAN, and VPN networks.
· Support installation and maintenance of network hardware such as routers, switches, firewalls, and access points.
· Monitor network performance, identify bottlenecks, and provide timely resolutions.
· Ensure network security by applying best practices, updates, and patches.
· Provide Level 1 and Level 2 support for network-related incidents.
· Assist in network documentation, including topology diagrams and configuration records.
· Coordinate with vendors and service providers for network-related issues.
· Participate in implementation of new network solutions and upgrades.
· Support IT team in day-to-day tasks related to infrastructure.
Required Skills & Qualifications:
· Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience).
· 1.52 years of hands-on experience in networking roles.
· Strong understanding of TCP/IP, DNS, DHCP, VLANs, and routing protocols.
· Basic experience with Cisco or similar networking equipment.
· Familiarity with firewalls and network security principles.
· Knowledge of network monitoring tools (e.g., PRTG, SolarWinds, Nagios).
· Good troubleshooting and analytical skills.
· Strong communication and teamwork abilities.
Preferred Qualifications (Good to Have):
· CCNA / CompTIA Network+ or equivalent certification.
· Exposure to cloud networking (AWS, Azure).
· Knowledge of VoIP systems (e.g., 3CX, Cisco Call Manager