10 Travel Agencies jobs in Cape Town

The President Hotel is entering an exciting phase of growth and transformation, and we are creating a new opportunity for a Travel Desk Agent to join our Front Office team.

We are seeking a knowledgeable and guest-focused Travel Desk Agent to assist guests with tours, transfers, and travel arrangements while providing exceptional service and personalised recommendations. The ideal candidate will have excellent knowledge of Cape Town and surrounding attractions, a strong network of travel and tour suppliers, and proven hotel travel desk or concierge experience.

• Minimum 2 years experience in a travel desk, concierge, or tourism-related role within a 4- or 5-star hotel environment
• Diploma or certificate in Tourism, Hospitality Management, or Travel advantageous
• Strong knowledge of Cape Towns attractions, tours, restaurants, and cultural experiences
• Excellent customer service and sales skills with the ability to upsell tours and services
• Proficiency in Opera PMS (advantageous) and Microsoft Office
• Ability to liaise with local tour operators, transport providers, and event organisers
• Excellent communication, interpersonal, and organisational skills
• Ability to work flexible shifts, including weekends and public holidays
• South African citizen with a valid ID

• Assist guests with booking tours, excursions, transfers, and restaurant reservations
• Provide professional recommendations on attractions, cultural sites, and local experiences
• Manage guest enquiries promptly and accurately, ensuring memorable guest experiences
• Maintain excellent relationships with local tour operators, suppliers, and transport providers
• Handle reservations, confirmations, payments, and cancellations efficiently
• Promote and upsell hotel facilities, events, and partner experiences to maximise guest satisfaction and revenue
• Work closely with the Front Office and Concierge teams to provide seamless guest services
• Maintain detailed records of bookings, payments, and supplier invoices
• Ensure compliance with hotel policies, service standards, and guest safety requirements

• Must hold a valid South African ID
• Only candidates with relevant hotel/travel desk experience will be shortlisted
• Ensure your CV is 100% updated
• All applicants will attend a virtual introduction interview

The President Hotel is on a journey to be recognised as a true luxury destination.

Our purpose: to create and inspire memorable experiences.

Our vision: to become Cape Towns most loved hotel.

Set in the heart of Bantry Bay, between Cape Towns vibrant city life and the Atlantic Ocean, the hotel offers 349 stylish rooms, suites, and apartments, breathtaking views, a palm-lined infinity pool, world-class dining, and state-of-the-art conference and event venues. The property provides an iconic working environment where excellence meets opportunity.

Closing date: 16 October 2025

Online Applications

We are committed to our Employment Equity Plan in all appointments. Once the advert has closed, well carefully review all applications and be in touch with shortlisted candidates. If you dont hear from us within two weeks of the closing date, please know that your application was not successful this time but we truly appreciate your interest in joining our team.

Reservation Travel Consultant – Senior 

Natural Selection is a collection of owner-operated safari camps and safaris in Botswana, Namibia and South Africa. Our efforts contribute to protecting key habitats and conserving wild areas while using responsible tourism as a force for good.

Main purpose of job

Responsible for providing full reservation travel and sales services for Natural Selection and Associated Products properties and services – to secure business and promote future business and growth for the company.

This is not a remote position — you will be required to work from our Cape Town/Johannesburg office.

Reporting structure:

Reporting to: Reservations manager

Location: Cape Town/Johannesburg 

Key responsibilities :

• Offer a personalised booking service for all bookings whether directly or in the back-up role:
• Responding to trade enquiries efficiently and timeously.
• Communication with clients, offering quick turnaround times and a professional service.
• Responding to all product queries or concerns relating to bookings.
• Providing availability and costs/quotes for bookings.
• Making reservations using Tour Plan/TMIS.
• Managing booking status throughout the reservation process – quote, cancelled, provisional, confirmed and invoiced.
• Obtaining and capturing guest CRM and booking information onto Tour Plan for camps.
• Liaising with product management to ensure best possible services to the guests – in respect of guest information and requirements.
• Providing lodge information and relating documentation to clients where appropriate – WETU itineraries/pre-tour & departure information.
• Managing yield to ensure that we maximise occupancy and the rate achieved.
• Convert sales by offering excellent response times, providing alternative dates/products, offering approved discounts where budget is a constraint.
• Gain knowledge of Natural Selection so you can add value to our clients.
• After-hours standby and emergency duty will be on a rotational basis including after hours.
• Ability to handle group/series and FIT bookings

REQUIREMENTS

Formal education and experience required :

• Minimum of a matric certificate.
• Tertiary certificate in travel related field desirable.
• 3-5 years relevant experience in a similar environment.

Skills and attributes:

• Fluent in speaking and writing in the English language.
• Ability to adapt to a dynamic work environment and support different teams when needed.
• Ability to work fast and accurately.
• Service and detail orientated. 
• Shows empathy, care and understanding when dealing with clients.
• Good interpersonal skills.
• Willingness/ability to share information. 
• Ability to multitask and work under pressure.
• Sales driven.
• IT savvy.
• Be driven by self-motivation and the company values.
• Self-starter with a natural curiosity about travel, strong desire to learn.

Measurement criteria:

• Response times.
• Booking conversions.
• Rate yields.
• Occupancies.
• Satisfied customers and guest
• Successful product and marketing initiatives.

Knowledge :

• Tour Plan system – essential.
• Local and international travel industry (inbound market) – essential.
• Product knowledge – Botswana, Namibia, South Africa and surrounds.

Are you passionate about travel, driven by excellence, and ready to take your career to the next level? An exciting opportunity awaits for a highly skilled Travel Consultant (Inbound) to join a dynamic, fast-paced travel team based in Tyger Valley, Cape Town. This is your chance to become part of a respected travel business that values precision, creativity, and a deep love for exploring Southern Africa. As a Travel Consultant Inbound Cape Town specialist, you will play a vital role in creating seamless travel experiences, managing logistics, and ensuring client satisfaction. With the opportunity to work from home on Fridays, this role blends flexibility with professional growth in one of South Africa’s most vibrant industries. Why This Role Matters This is not just another travel consultant job. It is an opportunity to immerse yourself in the world of Southern African inbound tourism, using your expertise and passion to deliver unforgettable journeys. You’ll use your destination knowledge, supplier relationships, and logistical skills to craft bespoke itineraries that go beyond expectations. Key Responsibilities Design, manage, and coordinate inbound travel itineraries for Southern African destinations. Leverage your strong supplier relationships to secure competitive rates and ensure service excellence. Apply your in-depth knowledge of destinations across borders, ensuring clients receive authentic, well-planned travel experiences. Use Tourplan/NX systems to manage bookings and logistics with accuracy and efficiency. Deliver outstanding service while meeting strict deadlines with a sense of urgency. Collaborate with a passionate team, contributing to the company’s reputation for excellence. Imperative Required Skills To succeed in this role, you must bring: 5+ years’ experience within inbound travel to Southern Africa. Exceptional destination knowledge of Southern Africa. A wide variety of product knowledge across borders. Strong supplier relationship management. A natural inquisitive nature combined with attention to detail. Ability to work under pressure with accuracy and urgency. Tourplan/NX experience (essential). Additional Bonus Skills Fluency in an additional foreign language. A genuine eagerness to explore and grow in the travel industry. Salary Competitive salary package: R15,000 – R30,000 per month CTC, depending on experience. Type of Contract This is a full-time, permanent position based in Tyger Valley, Cape Town, with the benefit of working remotely on Fridays. What We Offer A collaborative and professional team environment. The chance to work in the heart of the Southern African tourism industry. Opportunities for professional growth and development. Flexibility with one day a week remote work. Why Join Us? This is more than just a job—it’s your chance to make an impact in a thriving travel business where your expertise is valued. Every day will bring new challenges, new opportunities, and the reward of helping travelers experience the beauty of Southern Africa. If you are an experienced inbound travel consultant with a passion for Southern Africa, don’t miss this opportunity to elevate your career. Apply today and take the next step in your professional journey!

About the Role

We are seeking a highly organised and customer-focused Travel Desk Consultant to join our team. This is a full-time, office-based role, responsible for delivering exceptional administration, reconciliation, and customer service support especially for point-to-point tours, transfers, and chauffeur-driven services.

Key Responsibilities

• Administer and manage travel-related admin tasks, including reconciliations, data recording, and timely reporting.
• Book and coordinate point-to-point tours, transfers, and chauffeur drives, ensuring seamless and stress-free travel experiences.
• Manage full-cycle booking operations: flights, accommodations, transports, tours, insurance, and related services.
• Research and present tailored travel options based on clients' preferences, budget, and schedules.
• Provide essential travel information passport/visa requirements, local customs, weather, currencies, and regulations.
• Maintain up-to-date knowledge of travel trends and leverage vendor networks for best deals.
• Act as a reliable point of contact during clients' travels to handle changes, cancellations, or unexpected issues proactively.
• Build and maintain strong professional relationships with suppliers chauffeur services, tour operators, accommodation providers, etc.

Requirements

• Strong proficiency in MS Office suite (Word, Excel, PowerPoint, Outlook) and general computer literacy.
• Excellent written and verbal communication skills in English; additional languages a plus.
• Keenly detail-oriented, with strong organizational and multitasking abilities.
• Solid knowledge or background in the Hospitality and Tourism industry.
• Experience or familiarity with booking platforms, reservation systems, or GDS tools preferred.
• Customer service-driven mindset and ability to solve travel-related issues efficiently.

Job Type: Full-time

Pay: R10 000,00 - R14 500,00 per month

Education:

• High School (matric) (Required)

Experience:

• Hospitality: 1 year (Required)

Language:

• Engllish (Required)

Work Location: In person

• Matric
• Proficiency in Microsoft Office Word and Excel
• Experience with Reservations Systems such as Amadeus (Non-Negotiable)
• Minimum 1 years experience in the Travel Industry
• Experience with face-to-face client interactions

• Build and maintain strong relationships with customers to ensure repeat business and referrals
• Design and sell customized travel itineraries to meet individual travel preferences
• Provide expert advice on travel destinations
• Maximize sales opportunities

• The office is open from 8:00 AM to 8:00 PM, Monday to Sunday. Once fully operational, the successful candidate will be rostered to work shifts within these hours. Initially, the working hours will be 8:30 AM to 5:00 PM, Monday to Friday.

Sports Travel Consultant LOCATION: Preferably in Foreshore, Cape Town, or Bryanston, Johannesburg. SALARY: Competitive salary based on relevant experience.

A new opportunity is open for individuals passionate about Marathons!

JOB DESCRIPTION:

KEY RESPONSIBILITIES:

CLIENT RELATIONSHIPS:

TECHNICAL SKILLS:

ADMINISTRATION:

FINANCIAL REPORTING:

TEAMWORK:

SUPPLIER RELATIONSHIPS:

LEARNING AND DEVELOPMENT:

QUALIFICATIONS & EXPERIENCE:

Our client is a luxury African DMC offering superior services and seamless operations to core destinations. Their team has over 50 years of experience in the industry, and is a product of a collective passion for creating one-of-a-kind expeditions to Africa for your clients.

As a B2B Senior Safari Travel Consultant, you will have the opportunity to immerse yourself in the wonders of the African wilderness while helping others create unforgettable travel experiences. Your role will involve crafting bespoke safari itineraries, providing expert guidance on wildlife reserves and conservation efforts, and ensuring that every aspect of your client’s journey is seamless and extraordinary. With your passion for adventure and deep knowledge of safari destinations, you will be instrumental in turning dreams of African safaris into reality for your clients. Get ready to embark on a rewarding journey where your expertise will make a difference in the world of travel.

Requirements:

Job Description:

· Working on annual quotations of different packages & tours

· Arranging block-bookings to suppliers

· Communicating waitlists and booking alternative accommodations

· Dealing with pre-paid quotes and invoices

· Updating departure information and tour status, guide briefings, cancellations

· Researching and monitoring tours

· Informing agents of all relevant updates

Job Type: Permanent

Pay: R12 000,00 - R15 000,00 per month

Ability to commute/relocate:

• Claremont, Western Cape: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have at least two years of travel agency / travel operations experience?

• Do you have knowledge on safari travel destinations and the ability to coordinate logistics for complex tour itineraries?

• Do you live in the Western Cape and have the ability to commute to work daily?

Education:

• Diploma (Required)

Experience:

• Travel Booking: 2 years (Required)

Work Location: In person