Planning Travel Consultant Inbound

7100 Cape Town, Western Cape Red Ember Recruitment (PTY) Ltd

Posted 113 days ago

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Job Description

Permanent
Red Ember recruitment is looking for a Travel Cruise Consultant. The Cruise Division of our client handles bookings that originate from direct relationships with various cruise agents worldwide.  For cruise business the division manages the entire booking process from sending out proposals, to making the reservations to looking after the clients when in country to customer service after travel.Build close relationships with all Agents and Cruise Sales Team. Include a minimum of 20% new touring options per proposal and ensure that the proposal is prepared as per agreed processes and communication around the proposal is clear, engaging and sales orientated.Ensuring high attention to detail is always maintainedStrive towards successfully converting RFPsPrepare and design creative itineraries & proposals.Prepare excel costings.Focus on delivery excellence in customer service to agents and guests (speed to replies/accuracy/creativity/file handling).Striving towards exceeding and maximizing revenue.Applying processes: rate negotiations, negotiate terms and conditions, booking accommodation and services as requiredCreate and update tracking documentsEnsuring proficiency in that all files are quoted and operated at an acceptable margin and profit level according to the company margin strategy.Ensure VIP’s receive appropriate attention.Assist with all other reasonable requests where required.Ability to work un-supervised and under pressure.RequirementsTourism QualificationTour consultant experience at a senior level in an inbound tour-operating environment for a minimum of 5 years. Excel experience is an advantageCreative itinerary design, quoting & sales.Excellent relationship building skills.Team- work and be able work autonomous when required.Good product knowledge of Southern Africa.Good office/administration skillsUnderstanding of on the ground operations and excellent quality control.Good English communication verbal and written.ZR_2037_JOBBenefitsMedical Aid, Group life Cover, Prov fund and 13th Cheque 
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Travel Desk Agent

Bantry Bay, Western Cape R45000 - R60000 Y President Hotel

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Job Description

The President Hotel is entering an exciting phase of growth and transformation, and we are creating a new opportunity for a Travel Desk Agent to join our Front Office team.

We are seeking a knowledgeable and guest-focused Travel Desk Agent to assist guests with tours, transfers, and travel arrangements while providing exceptional service and personalised recommendations. The ideal candidate will have excellent knowledge of Cape Town and surrounding attractions, a strong network of travel and tour suppliers, and proven hotel travel desk or concierge experience.

Experience & Requirements
  • Minimum 2 years experience in a travel desk, concierge, or tourism-related role within a 4- or 5-star hotel environment
  • Diploma or certificate in Tourism, Hospitality Management, or Travel advantageous
  • Strong knowledge of Cape Towns attractions, tours, restaurants, and cultural experiences
  • Excellent customer service and sales skills with the ability to upsell tours and services
  • Proficiency in Opera PMS (advantageous) and Microsoft Office
  • Ability to liaise with local tour operators, transport providers, and event organisers
  • Excellent communication, interpersonal, and organisational skills
  • Ability to work flexible shifts, including weekends and public holidays
  • South African citizen with a valid ID
Duties & Responsibilities
  • Assist guests with booking tours, excursions, transfers, and restaurant reservations
  • Provide professional recommendations on attractions, cultural sites, and local experiences
  • Manage guest enquiries promptly and accurately, ensuring memorable guest experiences
  • Maintain excellent relationships with local tour operators, suppliers, and transport providers
  • Handle reservations, confirmations, payments, and cancellations efficiently
  • Promote and upsell hotel facilities, events, and partner experiences to maximise guest satisfaction and revenue
  • Work closely with the Front Office and Concierge teams to provide seamless guest services
  • Maintain detailed records of bookings, payments, and supplier invoices
  • Ensure compliance with hotel policies, service standards, and guest safety requirements
Important Application Notes
  • Must hold a valid South African ID
  • Only candidates with relevant hotel/travel desk experience will be shortlisted
  • Ensure your CV is 100% updated
  • All applicants will attend a virtual introduction interview
About the Hotel

The President Hotel is on a journey to be recognised as a true luxury destination.

Our purpose: to create and inspire memorable experiences.

Our vision: to become Cape Towns most loved hotel.

Set in the heart of Bantry Bay, between Cape Towns vibrant city life and the Atlantic Ocean, the hotel offers 349 stylish rooms, suites, and apartments, breathtaking views, a palm-lined infinity pool, world-class dining, and state-of-the-art conference and event venues. The property provides an iconic working environment where excellence meets opportunity.

Application Process

Closing date: 16 October 2025

Online Applications

PLEASE NOTE

We are committed to our Employment Equity Plan in all appointments. Once the advert has closed, well carefully review all applications and be in touch with shortlisted candidates. If you dont hear from us within two weeks of the closing date, please know that your application was not successful this time but we truly appreciate your interest in joining our team.

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Reservation Travel Consultant

Cape Town, Western Cape Natural Selection Safaris

Posted 8 days ago

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Job Description

permanent

Reservation Travel Consultant – Senior 

Natural Selection is a collection of owner-operated safari camps and safaris in Botswana, Namibia and South Africa. Our efforts contribute to protecting key habitats and conserving wild areas while using responsible tourism as a force for good.

Main purpose of job

Responsible for providing full reservation travel and sales services for Natural Selection and Associated Products properties and services – to secure business and promote future business and growth for the company.

This is not a remote position — you will be required to work from our Cape Town/Johannesburg office.

Reporting structure:

Reporting to: Reservations manager

Location: Cape Town/Johannesburg 

Key responsibilities :

  • Offer a personalised booking service for all bookings whether directly or in the back-up role:
  • Responding to trade enquiries efficiently and timeously.
  • Communication with clients, offering quick turnaround times and a professional service.
  • Responding to all product queries or concerns relating to bookings.
  • Providing availability and costs/quotes for bookings.
  • Making reservations using Tour Plan/TMIS.
  • Managing booking status throughout the reservation process – quote, cancelled, provisional, confirmed and invoiced.
  • Obtaining and capturing guest CRM and booking information onto Tour Plan for camps.
  • Liaising with product management to ensure best possible services to the guests – in respect of guest information and requirements.
  • Providing lodge information and relating documentation to clients where appropriate – WETU itineraries/pre-tour & departure information.
  • Managing yield to ensure that we maximise occupancy and the rate achieved.
  • Convert sales by offering excellent response times, providing alternative dates/products, offering approved discounts where budget is a constraint.
  • Gain knowledge of Natural Selection so you can add value to our clients.
  • After-hours standby and emergency duty will be on a rotational basis including after hours.
  • Ability to handle group/series and FIT bookings

REQUIREMENTS

Formal education and experience required :

  • Minimum of a matric certificate.
  • Tertiary certificate in travel related field desirable.
  • 3-5 years relevant experience in a similar environment.

Skills and attributes:

  • Fluent in speaking and writing in the English language.
  • Ability to adapt to a dynamic work environment and support different teams when needed.
  • Ability to work fast and accurately.
  • Service and detail orientated. 
  • Shows empathy, care and understanding when dealing with clients.
  • Good interpersonal skills.
  • Willingness/ability to share information. 
  • Ability to multitask and work under pressure.
  • Sales driven.
  • IT savvy.
  • Be driven by self-motivation and the company values.
  • Self-starter with a natural curiosity about travel, strong desire to learn.

Measurement criteria:

  • Response times.
  • Booking conversions.
  • Rate yields.
  • Occupancies.
  • Satisfied customers and guest
  • Successful product and marketing initiatives.

Knowledge :

  • Tour Plan system – essential.
  • Local and international travel industry (inbound market) – essential.
  • Product knowledge – Botswana, Namibia, South Africa and surrounds.
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Travel Consultant Inbound Tyger Valley Cape Town

Cape Town, Western Cape The Recruitment Agency South Africa (TRASA)

Posted today

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Job Description

Are you passionate about travel, driven by excellence, and ready to take your career to the next level? An exciting opportunity awaits for a highly skilled Travel Consultant (Inbound) to join a dynamic, fast-paced travel team based in Tyger Valley, Cape Town. This is your chance to become part of a respected travel business that values precision, creativity, and a deep love for exploring Southern Africa.



As a Travel Consultant Inbound Cape Town specialist, you will play a vital role in creating seamless travel experiences, managing logistics, and ensuring client satisfaction. With the opportunity to work from home on Fridays, this role blends flexibility with professional growth in one of South Africa’s most vibrant industries.



Why This Role Matters



This is not just another travel consultant job. It is an opportunity to immerse yourself in the world of Southern African inbound tourism, using your expertise and passion to deliver unforgettable journeys. You’ll use your destination knowledge, supplier relationships, and logistical skills to craft bespoke itineraries that go beyond expectations.

Key Responsibilities



Design, manage, and coordinate inbound travel itineraries for Southern African destinations.



Leverage your strong supplier relationships to secure competitive rates and ensure service excellence.



Apply your in-depth knowledge of destinations across borders, ensuring clients receive authentic, well-planned travel experiences.



Use Tourplan/NX systems to manage bookings and logistics with accuracy and efficiency.



Deliver outstanding service while meeting strict deadlines with a sense of urgency.



Collaborate with a passionate team, contributing to the company’s reputation for excellence.



Imperative Required Skills



To succeed in this role, you must bring:



5+ years’ experience within inbound travel to Southern Africa.



Exceptional destination knowledge of Southern Africa.



A wide variety of product knowledge across borders.



Strong supplier relationship management.



A natural inquisitive nature combined with attention to detail.



Ability to work under pressure with accuracy and urgency.



Tourplan/NX experience (essential).



Additional Bonus Skills



Fluency in an additional foreign language.



A genuine eagerness to explore and grow in the travel industry.



Salary



Competitive salary package: R15,000 – R30,000 per month CTC, depending on experience.

Type of Contract



This is a full-time, permanent position based in Tyger Valley, Cape Town, with the benefit of working remotely on Fridays.

What We Offer



A collaborative and professional team environment.



The chance to work in the heart of the Southern African tourism industry.



Opportunities for professional growth and development.



Flexibility with one day a week remote work.



Why Join Us?



This is more than just a job—it’s your chance to make an impact in a thriving travel business where your expertise is valued. Every day will bring new challenges, new opportunities, and the reward of helping travelers experience the beauty of Southern Africa.



If you are an experienced inbound travel consultant with a passion for Southern Africa, don’t miss this opportunity to elevate your career. Apply today and take the next step in your professional journey!
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Travel Consultant Inbound Tyger Valley Cape Town

Cape Town, Western Cape The Recruitment Agency South Africa (TRASA)

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Job Description

full-time

Are you passionate about travel, driven by excellence, and ready to take your career to the next level? An exciting opportunity awaits for a highly skilled Travel Consultant (Inbound) to join a dynamic, fast-paced travel team based in Tyger Valley, Cape Town. This is your chance to become part of a respected travel business that values precision, creativity, and a deep love for exploring Southern Africa. As a Travel Consultant Inbound Cape Town specialist, you will play a vital role in creating seamless travel experiences, managing logistics, and ensuring client satisfaction. With the opportunity to work from home on Fridays, this role blends flexibility with professional growth in one of South Africa’s most vibrant industries. Why This Role Matters This is not just another travel consultant job. It is an opportunity to immerse yourself in the world of Southern African inbound tourism, using your expertise and passion to deliver unforgettable journeys. You’ll use your destination knowledge, supplier relationships, and logistical skills to craft bespoke itineraries that go beyond expectations. Key Responsibilities Design, manage, and coordinate inbound travel itineraries for Southern African destinations. Leverage your strong supplier relationships to secure competitive rates and ensure service excellence. Apply your in-depth knowledge of destinations across borders, ensuring clients receive authentic, well-planned travel experiences. Use Tourplan/NX systems to manage bookings and logistics with accuracy and efficiency. Deliver outstanding service while meeting strict deadlines with a sense of urgency. Collaborate with a passionate team, contributing to the company’s reputation for excellence. Imperative Required Skills To succeed in this role, you must bring: 5+ years’ experience within inbound travel to Southern Africa. Exceptional destination knowledge of Southern Africa. A wide variety of product knowledge across borders. Strong supplier relationship management. A natural inquisitive nature combined with attention to detail. Ability to work under pressure with accuracy and urgency. Tourplan/NX experience (essential). Additional Bonus Skills Fluency in an additional foreign language. A genuine eagerness to explore and grow in the travel industry. Salary Competitive salary package: R15,000 – R30,000 per month CTC, depending on experience. Type of Contract This is a full-time, permanent position based in Tyger Valley, Cape Town, with the benefit of working remotely on Fridays. What We Offer A collaborative and professional team environment. The chance to work in the heart of the Southern African tourism industry. Opportunities for professional growth and development. Flexibility with one day a week remote work. Why Join Us? This is more than just a job—it’s your chance to make an impact in a thriving travel business where your expertise is valued. Every day will bring new challenges, new opportunities, and the reward of helping travelers experience the beauty of Southern Africa. If you are an experienced inbound travel consultant with a passion for Southern Africa, don’t miss this opportunity to elevate your career. Apply today and take the next step in your professional journey!

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Travel Desk Consultant

Foreshore, Western Cape R120000 - R210000 Y LZ Travel

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About the Role

We are seeking a highly organised and customer-focused Travel Desk Consultant to join our team. This is a full-time, office-based role, responsible for delivering exceptional administration, reconciliation, and customer service support especially for point-to-point tours, transfers, and chauffeur-driven services.

Key Responsibilities

  • Administer and manage travel-related admin tasks, including reconciliations, data recording, and timely reporting.
  • Book and coordinate point-to-point tours, transfers, and chauffeur drives, ensuring seamless and stress-free travel experiences.
  • Manage full-cycle booking operations: flights, accommodations, transports, tours, insurance, and related services.
  • Research and present tailored travel options based on clients' preferences, budget, and schedules.
  • Provide essential travel information passport/visa requirements, local customs, weather, currencies, and regulations.
  • Maintain up-to-date knowledge of travel trends and leverage vendor networks for best deals.
  • Act as a reliable point of contact during clients' travels to handle changes, cancellations, or unexpected issues proactively.
  • Build and maintain strong professional relationships with suppliers chauffeur services, tour operators, accommodation providers, etc.

Requirements

  • Strong proficiency in MS Office suite (Word, Excel, PowerPoint, Outlook) and general computer literacy.
  • Excellent written and verbal communication skills in English; additional languages a plus.
  • Keenly detail-oriented, with strong organizational and multitasking abilities.
  • Solid knowledge or background in the Hospitality and Tourism industry.
  • Experience or familiarity with booking platforms, reservation systems, or GDS tools preferred.
  • Customer service-driven mindset and ability to solve travel-related issues efficiently.

Job Type: Full-time

Pay: R10 000,00 - R14 500,00 per month

Education:

  • High School (matric) (Required)

Experience:

  • Hospitality: 1 year (Required)

Language:

  • Engllish (Required)

Work Location: In person

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Travel Consultant - Tygervalley

Tyger Valley, Western Cape Status Staffing

Posted 5 days ago

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Job Description

A recent professional profile photo is to accompany your application
EMPLOYMENT TYPE : Permanent
SECTOR : Leisure / Travel
BASIC SALARY : R + Commission
START DATE : A.S.A.P / Immediate

REQUIREMENTS:
  • Matric
  • Proficiency in Microsoft Office Word and Excel
  • Experience with Reservations Systems such as Amadeus (Non-Negotiable)
  • Minimum 1 years experience in the Travel Industry
  • Experience with face-to-face client interactions

DUTIES:
  • Build and maintain strong relationships with customers to ensure repeat business and referrals
  • Design and sell customized travel itineraries to meet individual travel preferences
  • Provide expert advice on travel destinations
  • Maximize sales opportunities
HOURS:
  • The office is open from 8:00 AM to 8:00 PM, Monday to Sunday. Once fully operational, the successful candidate will be rostered to work shifts within these hours. Initially, the working hours will be 8:30 AM to 5:00 PM, Monday to Friday.
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Sports Travel Consultant (Marathons)

7100 Delft, Western Cape RMV Solutions Pty Ltd

Posted 594 days ago

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Job Description

Permanent

Sports Travel Consultant LOCATION: Preferably in Foreshore, Cape Town, or Bryanston, Johannesburg. SALARY: Competitive salary based on relevant experience.

A new opportunity is open for individuals passionate about Marathons!

JOB DESCRIPTION:

Design, quote, book, and manage inbound and outbound journeys for the Sport and Leisure division with a focus on Marathons.Provide exclusive services to clients.Assist in Product Development to ensure current products meet market demand.Exceed client expectations, meet operational deadlines, and achieve sales targets.

KEY RESPONSIBILITIES:

CLIENT RELATIONSHIPS:

Ensure client expectations are met with top-notch service.Offer runners/clients the best prices and products.Introduce creative ideas and review client offerings.Build and maintain relationships with clients and staff.Communicate effectively with clients and staff.Follow up with clients and leads.Manage and lead guests during travel.Travel with Marathon groups as needed.Understand the Marathon environment.Manage all ITOs appointed by the client.

TECHNICAL SKILLS:

Adhere to client policies and specifications.Utilize Tourplan and Amadeus Ticketing.Understand marathon/runners' needs.Comply with client policies and procedures.Prepare quotations and costings.Manage documentation for groups.Improve margins and lead operations positively.Provide exceptional customer care.Manage Zoho.

ADMINISTRATION:

Understand and follow divisional procedures.Submit timely reports and maintain confidentiality.Ensure accurate costings for best value.

FINANCIAL REPORTING:

Provide weekly and monthly financial reports.Monitor profitability and activity.Manage debtor and creditor payments.

TEAMWORK:

Build relationships with division teams.Coach, motivate, and develop teams.Support all business units.Collaborate with sales and marketing.

SUPPLIER RELATIONSHIPS:

Build relationships with preferred partners.Secure the best rates and understand supplier products.Source new products and negotiate client requirements.

LEARNING AND DEVELOPMENT:

Develop product knowledge and attend industry events.Stay informed about industry trends.Attend relevant exhibitions and trade shows.

QUALIFICATIONS & EXPERIENCE:

Matric certificate.Travel & Tourism qualification. 3-5 years of experience in the Tourism Industry. Knowledge of the Marathon World is essential. Experience with Tourplan is required.
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B2B Senior Safari Travel Consultant

7100 Delft, Western Cape RMV Solutions Pty Ltd

Posted 616 days ago

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Job Description

Permanent

Our client is a luxury African DMC offering superior services and seamless operations to core destinations. Their team has over 50 years of experience in the industry, and is a product of a collective passion for creating one-of-a-kind expeditions to Africa for your clients.

As a B2B Senior Safari Travel Consultant, you will have the opportunity to immerse yourself in the wonders of the African wilderness while helping others create unforgettable travel experiences. Your role will involve crafting bespoke safari itineraries, providing expert guidance on wildlife reserves and conservation efforts, and ensuring that every aspect of your client’s journey is seamless and extraordinary. With your passion for adventure and deep knowledge of safari destinations, you will be instrumental in turning dreams of African safaris into reality for your clients. Get ready to embark on a rewarding journey where your expertise will make a difference in the world of travel.

Requirements:

Experience within the East African travel industry is essential.Sales experience is required.Fluent English is required for this job.Strong relationship-building, communication, and negotiation skills.Ability to work independently.Problem-Solving Skills.Ability to multitask and manage time effectively.Excellent communication.
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Travel Groups Consultant

Claremont, Western Cape R144000 - R180000 Y Earthview Lighting

Posted today

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Job Description

Job Description:

· Working on annual quotations of different packages & tours

· Arranging block-bookings to suppliers

· Communicating waitlists and booking alternative accommodations

· Dealing with pre-paid quotes and invoices

· Updating departure information and tour status, guide briefings, cancellations

· Researching and monitoring tours

· Informing agents of all relevant updates

Job Type: Permanent

Pay: R12 000,00 - R15 000,00 per month

Ability to commute/relocate:

  • Claremont, Western Cape: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Do you have at least two years of travel agency / travel operations experience?
  • Do you have knowledge on safari travel destinations and the ability to coordinate logistics for complex tour itineraries?

  • Do you live in the Western Cape and have the ability to commute to work daily?

Education:

  • Diploma (Required)

Experience:

  • Travel Booking: 2 years (Required)

Work Location: In person

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