80 Travel Agencies jobs in South Africa

Planning Travel Consultant Inbound

7100 Cape Town, Western Cape Red Ember Recruitment (PTY) Ltd

Posted 113 days ago

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Job Description

Permanent
Red Ember recruitment is looking for a Travel Cruise Consultant. The Cruise Division of our client handles bookings that originate from direct relationships with various cruise agents worldwide.  For cruise business the division manages the entire booking process from sending out proposals, to making the reservations to looking after the clients when in country to customer service after travel.Build close relationships with all Agents and Cruise Sales Team. Include a minimum of 20% new touring options per proposal and ensure that the proposal is prepared as per agreed processes and communication around the proposal is clear, engaging and sales orientated.Ensuring high attention to detail is always maintainedStrive towards successfully converting RFPsPrepare and design creative itineraries & proposals.Prepare excel costings.Focus on delivery excellence in customer service to agents and guests (speed to replies/accuracy/creativity/file handling).Striving towards exceeding and maximizing revenue.Applying processes: rate negotiations, negotiate terms and conditions, booking accommodation and services as requiredCreate and update tracking documentsEnsuring proficiency in that all files are quoted and operated at an acceptable margin and profit level according to the company margin strategy.Ensure VIP’s receive appropriate attention.Assist with all other reasonable requests where required.Ability to work un-supervised and under pressure.RequirementsTourism QualificationTour consultant experience at a senior level in an inbound tour-operating environment for a minimum of 5 years. Excel experience is an advantageCreative itinerary design, quoting & sales.Excellent relationship building skills.Team- work and be able work autonomous when required.Good product knowledge of Southern Africa.Good office/administration skillsUnderstanding of on the ground operations and excellent quality control.Good English communication verbal and written.ZR_2037_JOBBenefitsMedical Aid, Group life Cover, Prov fund and 13th Cheque 
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Independent Travel Agent

R104000 - R130878 Y Abroadscope Group

Posted today

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Job Description

Visas Abroad

Location:
Remote / Worldwide
Job Type:
Partnership / Commission-Based

The Opportunity

Are you a travel agent or hospitality professional looking to elevate your service and boost your revenue? We know that navigating the visa process for your clients can be a major source of stress and a time-consuming administrative burden.

Visas Abroad is seeking proactive, client-focused partners to join our affiliate program. This is not a traditional job; it's a strategic partnership designed to provide a seamless, value-added visa service to your clients while creating a new revenue stream for your business.

What You'll Do

  • Refer your clients to Visas Abroad for expert short-term visa assistance.
  • Act as a trusted partner, offering a premium visa solution as part of your service package.
  • Focus on what you do best—creating incredible travel experiences—while we handle the visa complexities.

Who We're Looking For

  • A passionate travel agent, tour operator, or hospitality professional with an established client base.
  • Someone dedicated to providing a stress-free, end-to-end service for their clients.
  • A professional eager to grow their business and earn additional income.

Benefits of Partnership

  • Earn Commission:
    Receive a competitive commission for every successful visa referral.
  • Save Time & Reduce Stress:
    Free yourself from the administrative burden of visa paperwork.
  • Increase Client Loyalty:
    Enhance your brand's reputation by providing a complete, worry-free travel solution.
  • Expand Your Market:
    Open up the range of clients you can serve by confidently handling their visa needs.
  • Partner with a Leader:
    Collaborate with a trusted, professional visa specialist with a proven track record.

Ready to Partner Up?

If you're ready to transform your service and add a powerful new benefit for your clients, we want to hear from you.

  • Apply now to learn more about our affiliate program.
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Travel Desk Agent

Bantry Bay, Western Cape R45000 - R60000 Y President Hotel

Posted today

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Job Description

The President Hotel is entering an exciting phase of growth and transformation, and we are creating a new opportunity for a Travel Desk Agent to join our Front Office team.

We are seeking a knowledgeable and guest-focused Travel Desk Agent to assist guests with tours, transfers, and travel arrangements while providing exceptional service and personalised recommendations. The ideal candidate will have excellent knowledge of Cape Town and surrounding attractions, a strong network of travel and tour suppliers, and proven hotel travel desk or concierge experience.

Experience & Requirements
  • Minimum 2 years experience in a travel desk, concierge, or tourism-related role within a 4- or 5-star hotel environment
  • Diploma or certificate in Tourism, Hospitality Management, or Travel advantageous
  • Strong knowledge of Cape Towns attractions, tours, restaurants, and cultural experiences
  • Excellent customer service and sales skills with the ability to upsell tours and services
  • Proficiency in Opera PMS (advantageous) and Microsoft Office
  • Ability to liaise with local tour operators, transport providers, and event organisers
  • Excellent communication, interpersonal, and organisational skills
  • Ability to work flexible shifts, including weekends and public holidays
  • South African citizen with a valid ID
Duties & Responsibilities
  • Assist guests with booking tours, excursions, transfers, and restaurant reservations
  • Provide professional recommendations on attractions, cultural sites, and local experiences
  • Manage guest enquiries promptly and accurately, ensuring memorable guest experiences
  • Maintain excellent relationships with local tour operators, suppliers, and transport providers
  • Handle reservations, confirmations, payments, and cancellations efficiently
  • Promote and upsell hotel facilities, events, and partner experiences to maximise guest satisfaction and revenue
  • Work closely with the Front Office and Concierge teams to provide seamless guest services
  • Maintain detailed records of bookings, payments, and supplier invoices
  • Ensure compliance with hotel policies, service standards, and guest safety requirements
Important Application Notes
  • Must hold a valid South African ID
  • Only candidates with relevant hotel/travel desk experience will be shortlisted
  • Ensure your CV is 100% updated
  • All applicants will attend a virtual introduction interview
About the Hotel

The President Hotel is on a journey to be recognised as a true luxury destination.

Our purpose: to create and inspire memorable experiences.

Our vision: to become Cape Towns most loved hotel.

Set in the heart of Bantry Bay, between Cape Towns vibrant city life and the Atlantic Ocean, the hotel offers 349 stylish rooms, suites, and apartments, breathtaking views, a palm-lined infinity pool, world-class dining, and state-of-the-art conference and event venues. The property provides an iconic working environment where excellence meets opportunity.

Application Process

Closing date: 16 October 2025

Online Applications

PLEASE NOTE

We are committed to our Employment Equity Plan in all appointments. Once the advert has closed, well carefully review all applications and be in touch with shortlisted candidates. If you dont hear from us within two weeks of the closing date, please know that your application was not successful this time but we truly appreciate your interest in joining our team.

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Travel Visa Agent

R120000 - R360000 Y Visa Time

Posted today

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Job Description

Job Opportunity: Vias Agent

Visa Time is looking for a tech-savvy, reliable agent to support a small but busy visa consultancy. This is a remote and in person position, perfect for someone who is detail-oriented, works well under pressure, and can time-sensitive workloads.

What we're looking for:


• Strong computer literacy (email, PDF editing, online forms, etc.)


• Ability to learn fast and follow detailed instructions


• Available at short notice when urgent work comes in


• Good communication skills and a calm, can-do attitude

MUST HAVE:

Experience in admin, immigration/visa processes, or customer service.

If you're driven, organised, efficient, and ready to jump, we'd love to hear from you.

To apply, send your CV and explain why you would be perfect for this role to

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Travel Sales Agent

R40000 - R60000 Y Club Med

Posted today

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Job Description

About Club Med
Established in 1950, Club Med is the pioneer and leader of premium all-inclusive holidays for families and active couples. Our aim is to become the most desirable lifestyle travel brand.

Club Med has been continuously innovating within the travel, lifestyle and hospitality fields over the last 75 years and now operates close to 70 sun and snow resorts across the globe offering unique travel experiences. We offer unparalleled experiences to customers seeking luxury, adventure, and relaxation. Our commitment to excellence and customer satisfaction is at the heart of everything we do.

Job Overview
Club Med is seeking a dynamic, results-oriented Travel Sales Agent to join our vibrant call centre team located in Johannesburg. Although this position is based in South Africa, you will be responsible for assisting travel agents from the UK, Ireland, and Scandinavian markets, with shift patterns organized to support these markets.

As a Travel Sales Agent (Indirect) at Club Med, you will be the first point of contact for travel agents, delivering expert advice, customized travel solutions, and seamless booking experiences. This role combines sales prowess with high-level customer service, requiring an in-depth understanding of our travel agents and their end customers' needs and preferences. Whether seeking a beach escape, a luxurious ski resort, or a family adventure, you will play a crucial role in realizing their requests.

Key Responsibilities

  • Promoting Club Med packages: Promote Club Med packages and offers to travel agents using various communication channels, including phone, email, WhatsApp, and more.
  • Inbound and Outbound Contacts: Handle inbound calls and written communication from travel agents who are interested in Club Med holidays, addressing their questions, concerns and special requests. Make outbound calls to follow up on enquiries, promote special offers, support modification and strengthen relationship with travel agents.
  • Providing information: Be knowledgeable in all aspects of Club Med Terms & Conditions and Club Med resorts, including destinations, accommodation, activities, transport and pricing, to provide accurate information to travel agents and address their queries.
  • Making Sales: Convert inquiries into sales by effectively communicating the value proposition of Club Med and persuading travel agents to make bookings while encouraging and accompanying them in using their dedicated online platform "Club Med Travel Agent" portal.
  • Meeting Sales Targets: Aim to achieve or exceeding sales targets through effective sales techniques and relationship management.
  • Process Bookings: Assist travel agents with the booking process, ensuring all necessary information is collected accurately, internal sales tools are used correctly, processes followed and payments are processed efficiently.

7
. Upselling:
Upsell additional services or amenities to travel agents, such as spa treatments, excursions, or room upgrades, to enhance customers' holiday experience and increase revenue.

  • Customer Service: Provide excellent customer service at any stage in the booking process aligned with Club Med standards and terms and conditions.
  • Maintaining Records: Maintain accurate records of agent interactions, booking details, and sales transactions using company sales tools.
  • Continuous Learning and Improvement: Remain updated on terms and conditions, promotions, and procedures related to Club Med resorts, sales techniques and tools. Identify opportunities for booking management process improvements and provide feedback for optimization.

Education level

  • Bachelor's degree or equivalent

Experience

  • Solid knowledge of the travel and tourism industry
  • Experience in a similar position and sector
  • Mastery of sales technics and negotiation skills
  • Familiarity with ski travel is advantageous
  • Knowledge of Amadeus is also beneficial

Languages

  • Fluency in spoken and written English is mandatory.

Benefits

  • Smartworking – Work from home policy / 90 days per year
  • 3 weeks of Club Med vacations per year under Club Med policy - after one year of seniority
  • 13th cheques payable in December
  • Private healthcare insurance
  • Employer contribution to the Allan Gray Retirement Fund
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Product and Planning Manager - Travel/Tours

Greys Personnel

Posted 9 days ago

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Job Description

Requirements:
  • Strong knowledge of Southern Africa (East Africa experience a plus).
  • Proficiency in Tourplan and Wetu .
  • 810 years experience in the Inbound Tourism Industry .
  • Creative flair with a sharp eye for detail and market trends.
  • Ability to work independently while being a proactive team player.
Key Responsibilities:
Develop innovative, market-ready travel products and itineraries. and research new destinations, experiences, and suppliers across Southern & East Africa.

How to apply:
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Swedish speaking Travel Support Agent

2196 Johannesburg, Gauteng Language Recruiters

Posted 415 days ago

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Job Description

Permanent

Calling all young, Swedish  speaking wanderlusts! Are you ready to turn your language skills into a ticket to an exciting new adventure? A leading travel company are looking for a Swedish speaking Travel Support Agent  to join their team in Johannesburg, South Africa .  They need a travel enthusiast who will help their Swedish  speaking clients plan the trip of a lifetime! Does this job  sound like the perfect challenge for you? Keep reading!

Your key job  responsibilities as the Swedish speaking Travel Support Agent  in Johannesburg, South Africa  will include:

Respond to customer inquiries via phone and emailProvide accurate and timely information about our travel products and servicesAssist customers with booking and planning their tripsBuild and maintain positive relationships with customersRequirements

Requirements for this Swedish speaking Travel Support Agent job  in Johannesburg, South Africa :

Fluency in  Swedish  and EnglishStrong communication and customer service skillsPassion for travel and helping others plan their dream vacationsPositive attitude and desire to learn and grow

If you meet the above requirements for this Swedish speaking Travel Support Agent job  in Johannesburg, South Africa , we would love to hear from you! Please send your CV through today!

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Senior Tour Operator - Group & Group Series

2021 Johannesburg, Gauteng RMV Solutions Pty Ltd

Posted 468 days ago

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Job Description

Permanent
Our client operates as a comprehensive destination management company, specializing in inbound travel to various African countries like South Africa, Namibia, Kenya, Tanzania, and Uganda. They provide tailored services and personalized consultations for both individual travelers (FIT) and group leisure segments.Responsibilities: Evaluate client requirements based on special interests, needs, and budget constraintsProvide timely quotations for all requested servicesMake reservations for all requested servicesAcknowledge and respond to written requests from agentsMaintain communication with agents regarding reservation status, payment terms, deadlines, and booking conditionsOrganize Meet and Greets when necessaryManage documentation for all reservations including itinerary planning, travel packs, vouchers, rooming lists, and filingEnsure timely invoicing of clients and address any account queriesArrange tour guide services as neededNegotiate the best rates with preferred suppliers

Qualifications:

Matric / Grade 12Preferably a qualification in Travel & Tourism

Experience:

3 years of experience handling group travel within the tourism industry

Competencies:

Proficiency in written and spoken German would be a great advantageAbility to understand complex group itineraries and costingFamiliarity with Tourplan software is advantageousKnowledge of group bookings, quotations, and costingsStrong negotiation skills with suppliersUnderstanding of customer needs and productsExcellent knowledge of South African and regional geographyStrong product and logistical knowledge.
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Travel Call Centre Agent

R200000 - R400000 Y Bryte Insurance Company Limited

Posted today

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Job Description

Bryte Insurance Company Limited is the premier, proactive commercial risk specialist in Southern Africa. Applying our unparalleled sector insights, proven expertise and foresight, we partner with customers and brokers to protect their businesses and improve their risk profile across the continent. Bryte Insurance Company Limited approaches customer risk with purpose, proactively working with brokers and customers to enable better risk decisions.

Key Tasks & Accountabilities

  • Manage volume of incoming calls and emails.
  • Manage and process all email correspondence with customers. This includes scheduling customer appointments, where necessary, to process payments via a secure payment system.
  • Manage and process all email correspondence with travel agents on products.
  • Assist all direct customers and travel agents with advice on the Bryte Travel products and services.
  • Processing of all confirmations of cover referrals.
  • Responding to all clients whilst maintaining a high quality of service and performance standard.
  • Facilitate quotations and sales of travel insurance products.
  • Facilitate amendments and cancellations to existing travel insurance policies.
  • Adhere to the Quality Assurance requirements set out by management.
  • Administer all customer complaints and ensure timely resolution within the required guidelines.
  • Where possible use email templates provided to ensure consistent compliance with standards.
  • Perform follow up outbound calls when required.
  • Ensure optimal level of client satisfaction at all times.

Qualifications & Experience

  • Matric
  • Must be FAIS Compliant and have acquired RE5 for Representatives (Regulatory Exam)
  • Ensure CPD (continuous professional development) points are up to date
  • Proficient in relevant computer applications (MS Suite e.g., excel, word, outlook etc.)
  • Required language proficiency – English and Afrikaans preferably
  • Knowledge of customer service principles and practices
  • Knowledge of call centre telephony and technology
  • Experience in a call centre sales and customer services environment
  • Experience in an inbound sales and service-related role
  • Ability to capture information accurately and efficiently

Key Competencies

  • Strong sales and upselling skills
  • Verbal and written communication skills
  • Listening skills
  • Problem analysis and problem solving
  • Customer service orientation
  • Organizational skills
  • Attention to detail
  • Judgment
  • Adaptability
  • Teamwork
  • Stress tolerance
  • Resilience

Working hours

Monday – Friday: 08:00 - 17:00

Closing date: 22 October 2025

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Travel Consultant

Sure Mithas Travel

Posted today

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Job Description

Job Summary:

The Travel Sales Consultant is responsible for selling travel products and services to clients, ensuring that each client receives an outstanding experience. The consultant will focus on providing expert advice on leisure travel, including destinations, flights, accommodation, tours, and packages. This role requires excellent communication skills, the ability to work under pressure, and strong sales acumen to meet targets.

Requirements:

Minimum 3 years of experience in international leisure travel sales.

Proficiency in GDS systems (e.g., Amadeus, Sabre) for booking flights and other travel services.

Strong communication and customer service skills.

Sales-driven with proven ability to meet and exceed targets.

Good knowledge of international travel destinations, airlines, and accommodation options.

Ability to work independently and as part of a team.

Strong attention to detail and organizational skills.

Familiarity with CRM systems is advantageous

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