73 Training jobs in Eastern Cape

Overview

As a Training Specialist at DotActiv, you will play an integral role in knowledge assimilation, documentation and distribution. Put plainly you will be responsible for making sure that the right knowledge is transferred to the right people at the right time and in the right format. You will also play a key role in shaping the "learning organisation" culture of DotActiv. You will report to the Training Manager and play an integral part in the overall HR Department within the business.

At DotActiv, we pride ourselves on providing the global retail market with high-quality category management software and advisory services that improve the in-store shopping experience for everyone. Our deeply integrated all-in-one category management software reduces the complexity of the interdependent nature of data-driven clustering, assortment, floor and shelf planning. Meanwhile, our talented people and highly refined processes enable us to deliver stress-free speed to impact with unrivalled convenience and efficiency. With DotActiv, you get integrated all-in-one software that empowers you with unrivalled support, regular updates and proactive monthly guidance from our customer success team. Want to learn more about DotActiv?

Internal: Ensure that staff have high levels of knowledge regarding our products, services, consulting, processes, policies and critical thinking. This is to ensure that they are equipped to market, sell, deliver, support and think critically about our products, services and consulting as the case may be. Importantly, internal knowledge needs to be captured in various forms of engaging content.

External: Ensure that customers have the required levels of knowledge regarding our products, services and consulting to maximise the value potential of their DotActiv purchases. Software customers require a different kind of learning when compared to services customers.

To play an integral role in changing the culture to a "learning organisation". Staff must not rely purely on learning interventions but must also take it upon themselves to proactively go out and consume content that is available, think critically about it and challenge / stress test our core theory and principles.

The format knowledge transfer will take place remotely using a continuously evolving set of online tools. The reason for not going with classroom learning is not because that is not an engaging way to learn but rather because DotActiv's staff are located in over 12 locations across South Africa and users are located in over 90 countries. Therefore online learning offers the most efficient and logical method. The current set of salient tools which will be your responsibility to "champion" are summarised below:

• Academy.dotactiv.com - this is an online community with learning at its core. It includes selfservice courses, discussion forums, newsfeed and member connection features. Anyone can register for free including staff, customers, partners and prospects
• Powerbase.dotactiv.com - this is an online knowledgebase where staff, customers, partners and prospects can search for quick answers to specific questions about our products and services
• Insiderbase.dotactiv.com - this is an internally focused knowledgebase where only staff can search for quick answers to specific questions about our policies, standpoints, processes and any other subject matter which will help them succeed in their job. It also contains internal focussed self-service courses
• Video Conferencing - the toolset above will not always have the appropriate content for every scenario therefore there is a place for customised live one-on-one learning interventions. This learning will almost always take place via video conferencing tools such as Google Meet, Skype, Zoom or similar

It is important to note that DotActiv is currently experiencing rapid change due to growth and geographic expansion, therefore, this list of duties is not exhaustive and is also subject to reasonable function related changes as may be required:

• Align training focus areas with the company strategy
• Identify gaps in our training courses
• Develop engaging training content (written, video, tests etc)
• Analyse engagement data and plan content additional / updated content accordingly
• Maintain DotActiv Academy and Insiderbase user database as needed
• Maintain and update DotActiv Academy, Powerbase and Insiderbase
• Assist Training Manager with personal development plans for all staff
• Track, manage and encourage external user learning
• Conduct live one-on-one training via video conferencing when needed
• Support the IT team by communicating updated or new features through informative content
• Support the Operations team by understanding training roadblocks and providing solutions accordingly
• Facilitate new staff onboarding
• Assist HR with recruitment
• Conduct Software testing when there are updates and new releases

• Passion for sharing knowledge and helping others succeed with online learning models
• A relevant degree: Postgraduate commerce degree / Masters in Education / Masters in consumer sciences / Other relevant degrees*
• Excellent verbal and written communication skills

We are looking to pay a starting monthly salary of R12 000 to R15 000 for this role.

• Experience within the role is rewarded in an objective manner as detailed by our Job grading (this can be explained during the interview process)
• Qualifications and experience will determine the final starting salary
• The company aims to pay a 13th cheque (bonus) at the end of each year however this is based on individual and company performance. Minimum requirements apply including a minimum 1-year tenure and a positive track record

Overview

As a Training Specialist at DotActiv, you will play an integral role in knowledge assimilation, documentation and distribution. Put plainly you will be responsible for making sure that the right knowledge is transferred to the right people at the right time and in the right format. You will also play a key role in shaping the "learning organisation" culture of DotActiv. You will report to the Training Manager and play an integral part in the overall HR Department within the business.

At DotActiv, we pride ourselves on providing the global retail market with high-quality category management software and advisory services that improve the in-store shopping experience for everyone. Our deeply integrated all-in-one category management software reduces the complexity of the interdependent nature of data-driven clustering, assortment, floor and shelf planning. Meanwhile, our talented people and highly refined processes enable us to deliver stress-free speed to impact with unrivalled convenience and efficiency. With DotActiv, you get integrated all-in-one software that empowers you with unrivalled support, regular updates and proactive monthly guidance from our customer success team. Want to learn more about DotActiv?

Internal: Ensure that staff have high levels of knowledge regarding our products, services, consulting, processes, policies and critical thinking. This is to ensure that they are equipped to market, sell, deliver, support and think critically about our products, services and consulting as the case may be. Importantly, internal knowledge needs to be captured in various forms of engaging content.

External: Ensure that customers have the required levels of knowledge regarding our products, services and consulting to maximise the value potential of their DotActiv purchases. Software customers require a different kind of learning when compared to services customers.

To play an integral role in changing the culture to a "learning organisation". Staff must not rely purely on learning interventions but must also take it upon themselves to proactively go out and consume content that is available, think critically about it and challenge / stress test our core theory and principles.

The format knowledge transfer will take place remotely using a continuously evolving set of online tools. The reason for not going with classroom learning is not because that is not an engaging way to learn but rather because DotActiv's staff are located in over 12 locations across South Africa and users are located in over 90 countries. Therefore online learning offers the most efficient and logical method. The current set of salient tools which will be your responsibility to "champion" are summarised below:

• Academy.dotactiv.com - this is an online community with learning at its core. It includes selfservice courses, discussion forums, newsfeed and member connection features. Anyone can register for free including staff, customers, partners and prospects
• Powerbase.dotactiv.com - this is an online knowledgebase where staff, customers, partners and prospects can search for quick answers to specific questions about our products and services
• Insiderbase.dotactiv.com - this is an internally focused knowledgebase where only staff can search for quick answers to specific questions about our policies, standpoints, processes and any other subject matter which will help them succeed in their job. It also contains internal focussed self-service courses
• Video Conferencing - the toolset above will not always have the appropriate content for every scenario therefore there is a place for customised live one-on-one learning interventions. This learning will almost always take place via video conferencing tools such as Google Meet, Skype, Zoom or similar

It is important to note that DotActiv is currently experiencing rapid change due to growth and geographic expansion, therefore, this list of duties is not exhaustive and is also subject to reasonable function related changes as may be required:

• Align training focus areas with the company strategy
• Identify gaps in our training courses
• Develop engaging training content (written, video, tests etc)
• Analyse engagement data and plan content additional / updated content accordingly
• Maintain DotActiv Academy and Insiderbase user database as needed
• Maintain and update DotActiv Academy, Powerbase and Insiderbase
• Assist Training Manager with personal development plans for all staff
• Track, manage and encourage external user learning
• Conduct live one-on-one training via video conferencing when needed
• Support the IT team by communicating updated or new features through informative content
• Support the Operations team by understanding training roadblocks and providing solutions accordingly
• Facilitate new staff onboarding
• Assist HR with recruitment
• Conduct Software testing when there are updates and new releases

• Passion for sharing knowledge and helping others succeed with online learning models
• A relevant degree: Postgraduate commerce degree / Masters in Education / Masters in consumer sciences / Other relevant degrees*
• Excellent verbal and written communication skills

We are looking to pay a starting monthly salary of R12 000 to R15 000 for this role.

• Experience within the role is rewarded in an objective manner as detailed by our Job grading (this can be explained during the interview process)
• Qualifications and experience will determine the final starting salary
• The company aims to pay a 13th cheque (bonus) at the end of each year however this is based on individual and company performance. Minimum requirements apply including a minimum 1-year tenure and a positive track record

Reporting Structure: Training Consultant will report directly to the HR HOD / HR Manager.

Minimum Requirements:

• Matric / Grade 12
• National Diploma in Human Resource Management or relevant Qualification (advantageous)
• 2+ years' experience in an HR / Training environment/role
• Valid Driver’s License + own vehicle (Code 8 unendorsed – must be willing to travel to the Company's stores nationally)
• SDF / Training Certifications (advantageous)
• Health and Safety Training Capabilities / Accreditation (advantageous)

Main Responsibilities:

• Evaluate existing training and development programs within the business.
• Ensure training material is relevant and in line with the needs of the business and current market trends.
• Revise, modify and update training materials within the business.
• Collaborate with internal departments and HODs to develop training materials that achieve defined learning outcomes and meet the needs within the business.
• Create course materials and teaching aids that support content delivery and skills assessments.
• Conduct training sessions across the business with relevant content to various levels of employees within the business.
• Conduct effective training in person and via electronic means.
• Co-ordinate training interventions within the business including logistics and planning.
• Provide day-to-day guidance and leadership to employees within the organisation.
• Deploy feedback tools to assess the effectiveness of the training curriculum and content.
• Track training outcomes and ensure alignment with business objectives.
• Identify individual and organizational obstacles to learning and facilitating training interventions.
• Respond to trainee questions and adjust course content to align with needs of learners / training audience.
• Develop evaluation and feedback channels.
• Ad Hoc duties assigned within an HR department environment.

Brand Ambassador:

• Enhance the company’s external brand and image through building relationships and partnering with key stakeholders in the training and development sectors to create and promote an attractive employer brand.
• Drive word-of-mouth employer brand awareness.

Reporting:

• Compile regular weekly, monthly and ad hoc project reports on training interventions / needs / requirements / roll-outs.
• Report on training interventions that will benefit the business and/or are relevant within the retail industry.
• Determine metrics to track and monitor the effectiveness and efficiency of the training function within the business.

Key Skills and Competencies:

• Ability to work under pressure.
• Ability to use own initiative and make decisions.
• Creative and Forward Thinking.
• Excellent communication Skills on all levels.
• Team Player.
• Accuracy and good attention to detail.
• Willingness to learn.
• Excellent people skills and ability to interact with persons on all levels.
• Organized and Driven.
• Problem-solving ability.
• Market Research Skills.
• Ability to Present as an Ambassador of the Business.

Overview

Grow With Us as a Training & Onboarding Specialist (Remote) at TalentPop App. At TalentPop App, we help top eCommerce brands around the world build high-performing customer service teams—and it all starts with strong training and onboarding. We’re looking for a Training & Onboarding Specialist who’s excited to shape the learning experience of new team members and guide them toward success from day one. This is your chance to make a real impact, support growth across the organization, and be part of a collaborative, fully remote team that values people development.

• Lead interactive virtual training sessions via Zoom on tools, processes, and best practices (expect to be on camera 50–70% of the time).
• Facilitate onboarding programs that prepare new hires for their roles and evaluate their readiness to advance.
• Deliver one-on-one and group coaching on topics like email marketing, customer support systems, eCommerce operations, SEO, and data analytics.
• Develop and update training materials to meet the evolving needs of different teams.
• Partner closely with team leads and managers to assess training effectiveness and identify improvement opportunities.

• 1–2 years of experience in training, onboarding, or related people development roles.
• Experience as a virtual assistant is a plus.
• Working knowledge of at least two of the following: email marketing, eCommerce website management, or data reporting/analytics.
• Hands-on experience with Shopify, Klaviyo, or similar tools.
• Strong communication and facilitation skills—you know how to guide, inspire, and support others.
• Bonus points for familiarity with Canva, Trainual, and Loom.
• A self-starter mindset with sharp attention to detail and a team-first attitude.

• Computer or laptop with at least an i5 processor (or equivalent).
• Stable internet connection with a minimum of 20 Mbps upload and download speeds.

• Fully remote work setup with flexible collaboration.
• Paid time off to rest, recharge, and stay balanced.
• Health and dental coverage to keep you feeling your best (or a monthly health stipend).
• Recognition programs and growth opportunities within the team.
• Exciting holiday incentives and other team rewards.
• Competitive hourly pay with performance-based annual increases.
• Clear career advancement pathways in a fast-growing company.
• A supportive, high-performing team that values transparency and collaboration.

We’re not just building strong onboarding — we’re building long-term success stories. Ready to be part of ours?

Overview

Grow With Us as a Training & Onboarding Specialist (Remote) at TalentPop App

At TalentPop App, we help top eCommerce brands around the world build high-performing customer service teams—and it all starts with strong training and onboarding. We’re looking for a Training & Onboarding Specialist who’s excited to shape the learning experience of new team members and guide them toward success from day one. This is your chance to make a real impact, support growth across the organization, and be part of a collaborative, fully remote team that values people development.

• Lead interactive virtual training sessions via Zoom on tools, processes, and best practices (expect to be on camera 50–70% of the time).
• Facilitate onboarding programs that prepare new hires for their roles and evaluate their readiness to advance.
• Deliver one-on-one and group coaching on topics like email marketing, customer support systems, eCommerce operations, SEO, and data analytics.
• Develop and update training materials to meet the evolving needs of different teams.
• Partner closely with team leads and managers to assess training effectiveness and identify improvement opportunities.

• 1–2 years of experience in training, onboarding, or related people development roles.
• Experience as a virtual assistant is a plus.
• Working knowledge of at least two of the following: email marketing, eCommerce website management, or data reporting/analytics.
• Hands-on experience with Shopify, Klaviyo, or similar tools.
• Strong communication and facilitation skills—you know how to guide, inspire, and support others.
• Bonus points for familiarity with Canva, Trainual, and Loom.
• A self-starter mindset with sharp attention to detail and a team-first attitude.

• Computer or laptop with at least an i5 processor (or equivalent).
• Stable internet connection with a minimum of 20 Mbps upload and download speeds.

• Fully remote work setup with flexible collaboration.
• Paid time off to rest, recharge, and stay balanced.
• Health and dental coverage to keep you feeling your best (or a monthly health stipend).
• Recognition programs and growth opportunities within the team.
• Exciting holiday incentives and other team rewards.
• Competitive hourly pay with performance-based annual increases.
• Clear career advancement pathways in a fast-growing company.
• A supportive, high-performing team that values transparency and collaboration.

We’re not just building strong onboarding — we’re building long-term success stories. Ready to be part of ours?

• Location: Durban, KwaZulu-Natal, South Africa
• Compensation: $1,800.00-$2,500.00
• Posted: 5 days ago

Overview

Grow With Us as a Training & Onboarding Specialist (Remote) at TalentPop App

At TalentPop App, we help top eCommerce brands around the world build high-performing customer service teams—and it all starts with strong training and onboarding. We’re looking for a Training & Onboarding Specialist who’s excited to shape the learning experience of new team members and guide them toward success from day one. This is your chance to make a real impact, support growth across the organization, and be part of a collaborative, fully remote team that values people development.

• Lead interactive virtual training sessions via Zoom on tools, processes, and best practices (expect to be on camera 50–70% of the time).
• Facilitate onboarding programs that prepare new hires for their roles and evaluate their readiness to advance.
• Deliver one-on-one and group coaching on topics like email marketing, customer support systems, eCommerce operations, SEO, and data analytics.
• Develop and update training materials to meet the evolving needs of different teams.
• Partner closely with team leads and managers to assess training effectiveness and identify improvement opportunities.

• 1–2 years of experience in training, onboarding, or related people development roles.
• Experience as a virtual assistant is a plus.
• Working knowledge of at least two of the following: email marketing, eCommerce website management, or data reporting/analytics.
• Hands-on experience with Shopify, Klaviyo, or similar tools.
• Strong communication and facilitation skills—you know how to guide, inspire, and support others.
• Bonus points for familiarity with Canva, Trainual, and Loom.
• A self-starter mindset with sharp attention to detail and a team-first attitude.

• Computer or laptop with at least an i5 processor (or equivalent).
• Stable internet connection with a minimum of 20 Mbps upload and download speeds.

• Fully remote work setup with flexible collaboration.
• Paid time off to rest, recharge, and stay balanced.
• Health and dental coverage to keep you feeling your best (or a monthly health stipend).
• Recognition programs and growth opportunities within the team.
• Exciting holiday incentives and other team rewards.
• Competitive hourly pay with performance-based annual increases.
• Clear career advancement pathways in a fast-growing company.
• A supportive, high-performing team that values transparency and collaboration.

We’re not just building strong onboarding — we’re building long-term success stories. Ready to be part of ours?

• Location: Durban, KwaZulu-Natal, South Africa
• Compensation: $1,800.00-$2,500.00
• Posted: 5 days ago

Overview

Grow With Us as a Training & Onboarding Specialist (Remote) at TalentPop App

At TalentPop App, we help top eCommerce brands around the world build high-performing customer service teams—and it all starts with strong training and onboarding. We’re looking for a Training & Onboarding Specialist who’s excited to shape the learning experience of new team members and guide them toward success from day one. This is your chance to make a real impact, support growth across the organization, and be part of a collaborative, fully remote team that values people development.

• Lead interactive virtual training sessions via Zoom on tools, processes, and best practices (expect to be on camera 50–70% of the time).
• Facilitate onboarding programs that prepare new hires for their roles and evaluate their readiness to advance.
• Deliver one-on-one and group coaching on topics like email marketing, customer support systems, eCommerce operations, SEO, and data analytics.
• Develop and update training materials to meet the evolving needs of different teams.
• Partner closely with team leads and managers to assess training effectiveness and identify improvement opportunities.

• 1–2 years of experience in training, onboarding, or related people development roles.
• Experience as a virtual assistant is a plus.
• Working knowledge of at least two of the following: email marketing, eCommerce website management, or data reporting/analytics.
• Hands-on experience with Shopify, Klaviyo, or similar tools.
• Strong communication and facilitation skills—you know how to guide, inspire, and support others.
• Bonus points for familiarity with Canva, Trainual, and Loom.
• A self-starter mindset with sharp attention to detail and a team-first attitude.

• Computer or laptop with at least an i5 processor (or equivalent).
• Stable internet connection with a minimum of 20 Mbps upload and download speeds.

• Fully remote work setup with flexible collaboration.
• Paid time off to rest, recharge, and stay balanced.
• Health and dental coverage to keep you feeling your best (or a monthly health stipend).
• Recognition programs and growth opportunities within the team.
• Exciting holiday incentives and other team rewards.
• Competitive hourly pay with performance-based annual increases.
• Clear career advancement pathways in a fast-growing company.
• A supportive, high-performing team that values transparency and collaboration.

We’re not just building strong onboarding — we’re building long-term success stories. Ready to be part of ours?

• Location: Durban, KwaZulu-Natal, South Africa
• Compensation: $1,800.00-$2,500.00
• Posted: 5 days ago

Overview

Grow With Us as a Training & Onboarding Specialist (Remote) at TalentPop App. At TalentPop App, we help top eCommerce brands around the world build high-performing customer service teams—and it all starts with strong training and onboarding. We’re looking for a Training & Onboarding Specialist who’s excited to shape the learning experience of new team members and guide them toward success from day one. This is your chance to make a real impact, support growth across the organization, and be part of a collaborative, fully remote team that values people development.

• Lead interactive virtual training sessions via Zoom on tools, processes, and best practices (expect to be on camera 50–70% of the time).
• Facilitate onboarding programs that prepare new hires for their roles and evaluate their readiness to advance.
• Deliver one-on-one and group coaching on topics like email marketing, customer support systems, eCommerce operations, SEO, and data analytics.
• Develop and update training materials to meet the evolving needs of different teams.
• Partner closely with team leads and managers to assess training effectiveness and identify improvement opportunities.

• 1–2 years of experience in training, onboarding, or related people development roles.
• Experience as a virtual assistant is a plus.
• Working knowledge of at least two of the following: email marketing, eCommerce website management, or data reporting/analytics.
• Hands-on experience with Shopify, Klaviyo, or similar tools.
• Strong communication and facilitation skills—you know how to guide, inspire, and support others.
• Bonus points for familiarity with Canva, Trainual, and Loom.
• A self-starter mindset with sharp attention to detail and a team-first attitude.

• Computer or laptop with at least an i5 processor (or equivalent).
• Stable internet connection with a minimum of 20 Mbps upload and download speeds.

• Fully remote work setup with flexible collaboration.
• Paid time off to rest, recharge, and stay balanced.
• Health and dental coverage to keep you feeling your best (or a monthly health stipend).
• Recognition programs and growth opportunities within the team.
• Exciting holiday incentives and other team rewards.
• Competitive hourly pay with performance-based annual increases.
• Clear career advancement pathways in a fast-growing company.
• A supportive, high-performing team that values transparency and collaboration.

We’re not just building strong onboarding — we’re building long-term success stories. Ready to be part of ours?

Overview

Grow With Us as a Training & Onboarding Specialist (Remote) at TalentPop App. At TalentPop App, we help top eCommerce brands around the world build high-performing customer service teams—and it all starts with strong training and onboarding. We’re looking for a Training & Onboarding Specialist who’s excited to shape the learning experience of new team members and guide them toward success from day one. This is your chance to make a real impact, support growth across the organization, and be part of a collaborative, fully remote team that values people development.

• Lead interactive virtual training sessions via Zoom on tools, processes, and best practices (expect to be on camera 50–70% of the time).
• Facilitate onboarding programs that prepare new hires for their roles and evaluate their readiness to advance.
• Deliver one-on-one and group coaching on topics like email marketing, customer support systems, eCommerce operations, SEO, and data analytics.
• Develop and update training materials to meet the evolving needs of different teams.
• Partner closely with team leads and managers to assess training effectiveness and identify improvement opportunities.

• 1–2 years of experience in training, onboarding, or related people development roles.
• Experience as a virtual assistant is a plus.
• Working knowledge of at least two of the following: email marketing, eCommerce website management, or data reporting/analytics.
• Hands-on experience with Shopify, Klaviyo, or similar tools.
• Strong communication and facilitation skills—you know how to guide, inspire, and support others.
• Bonus points for familiarity with Canva, Trainual, and Loom.
• A self-starter mindset with sharp attention to detail and a team-first attitude.

• Computer or laptop with at least an i5 processor (or equivalent).
• Stable internet connection with a minimum of 20 Mbps upload and download speeds.

• Fully remote work setup with flexible collaboration.
• Paid time off to rest, recharge, and stay balanced.
• Health and dental coverage to keep you feeling your best (or a monthly health stipend).
• Recognition programs and growth opportunities within the team.
• Exciting holiday incentives and other team rewards.
• Competitive hourly pay with performance-based annual increases.
• Clear career advancement pathways in a fast-growing company.
• A supportive, high-performing team that values transparency and collaboration.

We’re not just building strong onboarding — we’re building long-term success stories. Ready to be part of ours?