5 Tourism jobs in Cape Town

Sales Manager – Travel & Tourism Location: Cape Town, South Africa Salary: Competitive (to be discussed) Employment Type: Full-Time

About the Client

The company is a leading luxury travel specialist, offering tailor-made safari experiences across Africa. With a strong focus on personalised itineraries, it provides expert guidance on destinations, accommodations, and wildlife experiences. The company partners with top lodges, game reserves, and conservation initiatives to deliver high-end, sustainable travel experiences for global clients.

Our client, a leading luxury safari and travel company, is seeking a Sales Manager to lead and drive their sales team. This role is ideal for a results-driven professional with a strong background in sales management within the travel and tourism industry. You will be responsible for developing sales strategies, managing a high-performing team, and ensuring outstanding customer experiences.

• Impactful Work – Help create unforgettable travel experiences while contributing to sustainable tourism.
• Career Growth – Be part of an industry-leading company that values development and innovation.
• Attractive Benefits – Competitive remuneration, pension fund contributions, and generous paid leave.
• Exclusive Travel Perks – Access to discounts and travel deals within Africa.

• Lead, mentor, and develop a team of sales consultants to achieve performance targets.
• Monitor critical sales metrics, identify trends, and implement strategies for growth.
• Drive sales through coaching, training, and motivation of the team.
• Oversee the end-to-end client experience, ensuring exceptional service.
• Implement and optimise sales processes and best practices.
• Manage supplier relationships and ensure revenue targets are met.
• Conduct regular performance reviews and training sessions.
• Collaborate with marketing and product teams to enhance sales strategies.
• Prepare weekly and monthly reports on sales performance and team productivity.

• Matric & Diploma in Travel and Tourism (Degree advantageous).
• 5 or more years of experience in Sales Management within the Travel & Tourism industry.
• Strong people management and leadership skills.
• Excellent communication and relationship-building abilities.
• Results-driven, with a strategic and analytical mindset.
• Salesforce & Google Suite proficiency (advantageous).
• Budget management experience (preferred).

The Two Oceans Aquarium is looking for a Tourism Sales Co-ordinator to support the growth of visitor numbers and revenue through the proactive co-ordination of tourism and travel trade sales.

This permanent position plays a key role in developing and maintaining strong relationships with tourism stakeholders, including travel agents, tour operators, destination management companies, and other group organisers. The successful candidate will ensure that the Aquarium remains a top-of-mind destination for both local and international visitors by providing excellent service, coordinating group bookings, and representing the brand within the broader tourism network.

Key requirements are:
•Diploma or degree in tourism, sales, marketing or a related field.
•2–3 years’ experience in a tourism sale, travel trade, or hospitality role.
•Experience working in a visitor attraction, hotel, DMC, or tourism body is advantageous.
•Experience using CRM systems, booking platforms, and Microsoft Office Suite.

Skills and attributes:
•Excellent communication and interpersonal skills.
•Strong customer service ethos with attention to detail.
•Organised, deadline-driven, and able to multitask under pressure.
•Knowledge of the local tourism landscape and international travel trade channels.
•Ability to work independently and as part of a team.
•Flexible availability for occasional after-hours or weekend events.

Responsibilities:
•Build and maintain strong relationships with tour operators, travel agents, DMCs, group organisers, and tourism bodies.
•Manage bookings and enquiries for group visits, and special interest tours.
•Maintain up-to-date records of partners, agents, and operators
•Attend trade shows, sales missions, and tourism networking events, representing the Aquarium professionally.
•Process and confirm group bookings, including issuing quotes and invoices.
•Prepare and update sales materials, rate sheets, and marketing materials.
•Monitor sales performance and produce reports on KPIs, booking trends, and opportunities.
•Assist with planning and co-ordinating site inspections for tourism stakeholders.
•Collaborate with the marketing team on seasonal promotions, packages, and deals.
•Liaise with operations / front-of-house teams to ensure smooth handling of groups and pre-arranged tours or events.
•Communicate specific requirements or operational needs clearly to relevant departments.

The tourism sales co-ordinator will report directly to the head of revenue and guest experience, ensuring that group sales, trade engagement, and visitor experience initiatives are fully aligned in support of overall business growth.

Starting date:  As soon as possible
Salary:  To be discussed at interview

Preference will be given to candidates who will add to the diversity of our organization. The Aquarium reserves the right not to make an appointment in the event that no suitable candidates apply for the position as advertised. If no response is received within 14 days after the closing date, candidates should regard their application as unsuccessful.

Location: Western Cape, South Africa
Industry: Hospitality | Agritourism | HR/People & Culture
Contract Type: Full-Time | On-Site
Salary: Commensurate with experience

About the Role:

A leading, purpose-driven hospitality and agritourism business in the heart of the Cape Winelands is seeking a People Experience Partner to join their People & Culture team.

This is a hands-on, high-impact role that supports the employee experience across a broad spectrum of departments—from accommodation and culinary to guest experiences and farming operations. You will serve as a trusted HR business partner to operational leaders, building capability, enhancing engagement, and ensuring a values-aligned, people-first culture .

Key Responsibilities:

Business Partnering

• Act as the primary HR advisor for hospitality and operational teams

• Support workforce planning, talent management, and organisational design

• Coach managers on team dynamics, structure, and people development

Employee Experience

• Implement engagement and recognition programs

• Facilitate feedback loops and proactive wellbeing initiatives

• Strengthen onboarding and employee lifecycle moments

Performance & Development

• Roll out performance tools and frameworks

• Identify learning needs and support upskilling initiatives

• Champion leadership and career development pathways

Operational HR

• Manage day-to-day HR operations including lifecycle events, wellness, and employee relations

• Collaborate with payroll, recruitment, and HRIS platforms (e.g., Payspace)

• Ensure HR policies and compliance with South African labour legislation

People Projects & DEIB

• Drive people-centric projects: wellness campaigns, long-service recognition, seasonal staffing

• Contribute to diversity, equity, inclusion, and belonging (DEIB) efforts across the business

Requirements:

• 5–7 years HR/People Partner experience in hospitality or service-driven environments

• Solid understanding of South African labour law and HR best practices

• Proven strength in coaching, change management, and conflict resolution

• High EQ with the ability to influence across all levels of the organisation

• Proficiency in HRIS platforms (Payspace an advantage)

• HR, Industrial Psychology, or Hospitality-related degree/diploma

What Sets You Apart:

• You thrive across environments—boardrooms, back-of-house, or vineyards

• You lead with empathy but aren’t afraid of honest conversations

• You see culture as a living system , not a checklist

• Strong problem-solving skills , calm under pressure

• You’re people-first , practical, and purpose-driven

To Apply

Please submit a copy of your updated CV and a recent profile photo. Only shortlisted applicants will be contacted.

Do you thrive on building strong relationships and driving strategic success? A leading travel solutions provider is looking for a Junior Key Accounts Executive to join their team in Cape Town.

As a Junior Key Accounts Executive, you will play a pivotal role in managing strategic client relationships within the corporate and government sectors. Reporting to senior management, you will be responsible for client retention, business expansion, and delivering exceptional travel program management.

Key Responsibilities
Client Relationship Management – Develop and maintain multi-level relationships with travel bookers, procurement teams, and senior stakeholders.
Strategic Account Growth – Identify opportunities for revenue growth and enhance travel service offerings.
Action Plan Implementation – Conduct scheduled meetings, workshops, and bi-annual client reviews, ensuring client objectives are met.
Internal Collaboration – Work closely with operations and finance teams to streamline travel processes and optimize efficiency.
Sales & Expansion – Maximize business opportunities by promoting value-added services, such as Forex solutions and online check-in tools.

What We’re Looking For
Strong relationship management and negotiation skills
Experience in corporate account management, in the travel industry
Analytical mindset with the ability to generate strategic client reports
Ability to work proactively and independently within a dynamic environment