Store Manager (40hr) - Exact - Table Bay - Western Cape

Cape Town, Western Cape TFG Limited

Posted 15 days ago

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Store Manager (40hr) - Exact - Table Bay - Western Cape

Western Cape, South Africa

Job Description Responsibilities
  • Driving turnover to ensure the achievement of targets
  • Controlling expenses
  • Managing stock losses to ensure shrinkage is in line with the Company standard
  • People management, including recruitment, development of staff, employee relations, performance management
  • Executing in-store merchandising strategy and standards
  • Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Experience
  • A Matric certificate.
  • Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills
  • Builds Customer Loyalty
  • Customer Service Delivery
  • Customer Value Management
  • Customer-Focused Approach
  • Effectively Presents Solutions
  • Knows the Buying Influences
  • Leverages Digital Communications with Customers
  • Manages Resistance
  • Managing the Sales Process
  • Negotiation & Selling
  • Policy & procedures
  • Strategic Sales Planning
  • Leadership
Behaviors
  • Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
  • Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
  • Customer Focus - understands, anticipates, and meets the needs and expectations of customers
  • Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
  • Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
  • Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
  • Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
  • Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

About the Team

Exact offers great value everyday essentials and is renowned for its trend-appropriate range of quality, well-priced contemporary fashion for the whole family.

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Full Time Sales Consultant - iStore Table Bay, Cape Town

Cape Town, Western Cape iStore South Africa

Posted 1 day ago

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Overview

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 41 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.

We are looking for tech savvy, retail inclined individuals with great communication skills to join our team. Our iStore Sales Consultant is responsible to maximise the sales opportunity in the iStore. You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences. We will give you all the knowledge and tools around all our iStore products for you to be successful in the role. If you thrive on teamwork and great customer service. This position might just be for you.

Min Requirements
  • Completed Matric/National Senior Certificate (Minimum Requirement)
  • 1+ years of experience in retail as a sales consultant
  • Passion and knowledge of Apple Products

Please apply today!

Please note: If your application is successful, we will proceed with background checks. These include a criminal record check, credit check, ID verification, Matric certificate verification, and reference checks with two previous managers or supervisors.

Apply

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Festive Season Contract - Cape Union Mart Table Bay (120 hour Monthly)

Cape Town, Western Cape Cape Union Mart International Ltd

Posted today

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Duties and Responsibilities: Greet customers at the door in a warm and welcoming manner Exceed customer expectations by practicing customer selling techniques. Adhere to stock loss controls in store. Ensure individual targets are met consistently. Ability to maximise and drive sales by identifying opportunities to increase Maintain housekeeping, uphold our visual merchandising standards to optimise sales. Create an inspiring work environment and have fun. Behavioural Requirements: Honesty in dealing with cash and finances. Building & maintaining relationships Innovation & change management Thinking adaptability Taking ownership Minimum Requirement. Desirable: 6 months of retail experience Desirable: Matric or Equivalent Clear Criminal record Proficiency in English Ability to communicate effectively. Customer service focus Friendly, helpful, confident, and engaging personality Availability to work Monday to Sunday, including regular store hours and extended hours during peak festive seasons
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COPYWRITER – 5 STAR HOTEL – CAMPS BAY

Cape Town, Western Cape Tych Business Solutions

Posted 25 days ago

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Job Overview

COPYWRITER – 5 STAR HOTEL – CAMPS BAY

Location: Camps Bay

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Qualifications
  • Grade 12 or equivalent
  • 2-3 years’ experience in the same or similar position
  • Communications – must be a strong communicator in verbal and written forms
  • Above average efficiency in Microsoft Excel
  • A passion for Hospitality, and guest and client experiences
Job Details
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  • Date Posted: Posted 2 months ago
  • Location: Camps Bay
  • Job Title: COPYWRITER – 5 STAR HOTEL – CAMPS BAY
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FACILITIES MANAGER – 5 STAR HOTEL – CAMPS BAY

Cape Town, Western Cape Tych Business Solutions

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STRATEGY AND RESOURCE PLANNING

  • Engage with executives and various departmental managers to gain insight into business operations changes, trends and outlook, align or position resources accordingly.
  • Formulate a baseline facilities roadmap for the property.
  • Mobilise internal and external resources to support facilities activities.
  • Ensure regulatory and corporate compliance by establishing relevant structures, benchmarking and monitoring tools.
GARDENS & GROUNDS
  • Hotel gardens to be immaculately manicured and maintained.
  • Irrigation system to be efficiently operational.
  • Plan the growing, harvesting and planting of flora depending on crop & season.
  • Ensure gardens and nursery are aesthetically pleasing.
  • All pathways are clear of any obstructions and plant debris.
  • Prune and trim all trees, scrubs and hedges.
  • Gather the litter/debris and ensure that it is taken to the dump.
  • Ensuring plants in the rooms are up to standard and regularly looked after.
  • Assist the kitchen in the vegetable and herb gardens – ensuring it’s maintained and always has plants available.
  • Maintain all garden equipment and store securely.
  • Establish suitable controls for energy and water conservation.
PROPERTY MAINTENANCE
  • Conduct annual Conditioning Surveys.
  • Initiate, monitor and control Preventative Maintenance Programs.
  • Developing and planning of all alterations to ensure more efficient operations.
  • Daily walkabouts through property to ensure all areas are neat and clean, nothing is out of place and all work is on track.
  • Ensure all rooms are in 100% working condition prior to guest’s arrival.
  • Back-of-house areas to be at same standard as front-of-house areas.
  • Set in place and manage the asset register to ensure effective asset control.
STORES
  • Store securely all tools in a safe place to prevent loss or damage to equipment.
  • Know what are standard stock items and in which group store they are kept.
  • To ensure that all stocks and supplies are timeously requested, correct stock levels are maintained and stock ordered under optimum conditions.
  • Repair damaged equipment or construct new equipment when so required, within reason, to ensure the smooth running and operation of all areas in the property.
  • Ensure that Storekeeping procedures are always followed.
  • Conduct monthly stock takes and sign off asset list.
MANAGEMENT
  • Plan, organize, direct and control all aspects of the maintenance/facilities department.
  • Daily issue of work allocations, then monitor to ensure correctness and completion thereof and that work areas are left in a clean and tidy state.
  • Ensure logbook is kept of snags picked up from operations team.
  • Monitor that Project Management Books are used for all work completed and staff always carry one.
  • Understand our standard specs on all wood and metal items.
  • To ensure effective communication by attending meetings as required and holding regular departmental meetings to impart information.
  • To carry out any reasonable task requested by senior/top management.
  • Deal with guests in a friendly and polite manner, offering a high standard at all times.
  • To further your own knowledge of management methods and principles to ensure further upgrading in management standards and maintenance procedures.
  • To be available to perform other duties which may not reflect in this document.
  • To be available to assist with Duty Management shifts.
  • To be available for Relief Management.
  • To work overtime as required.
  • To be available via telephone when not at work.
FINANCES AND CONTROLS
  • Ensure that only Approved Suppliers are used for contract work.
  • Have brief documented and signed off before having outside contractors carry out projects.
  • Always check and sign off work completed by contractors before they leave the site.
  • Ensure Purchase Order Procedures are followed – quote, authorization, delivery, payment.
  • Control monthly budget and investigate ways to reduce costs on electricity, gas, water, etc.
  • Contract, SLA Management of technical and soft services.
  • Prepare CAPEX and OPEX budget for exco approval.
HEALTH, SAFETY AND SECURITY
  • Be aware of all fire safety and emergency procedures and that the team is fully trained.
  • Ensure the team consists of qualified emergency personnel – Fire Fighters, Health & Safety Officers, First Aiders.
  • Ensure all fire prevention equipment is serviced regularly.
  • Ensure all security equipment is in 100% working condition.
  • Ensure Key Procedures are adhered to.
  • Lead in disaster recovery and emergency planning.
  • Ensuring that safety procedures on property is followed by all staff (including access to the property, CCTV, access to the units)
HUMAN RESOURCES
  • Understand and maintain your manplan while staffing according to occupancy and projects.
  • Ensure that Recruitment Process is followed and team consists of efficiently skilled staff.
  • To hold regular on-the-job training and coaching sessions to ensure that staff perform their duties effectively and efficiently.
  • Conduct probationary and performance reviews timeously.
  • Accurately complete HR Status forms and submit them before the deadline.
  • Ensures that all staff are always attired in their full and correct uniform.
  • Maintain accurate attendance records of all maintenance staff.
  • Ensure that fair and equitable discipline is applied.
  • Maintain an effective roster.
  • Manage staff files.
QUALIFICATIONS
  • Grade 12 or equivalent
  • Diploma/Certificate in project management/facilities management
  • Valid driver’s licence essential
  • Valid First Aid certification advantageous
  • Valid Fire Marshall and Evacuation certification advantageous
EXPERIENCE
  • Previous experience in the same or similar position in a 4/5-star hotel
  • Familiar with all duties and procedures in the Maintenance Department
  • Third language is advantageous

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HOTEL MANAGER – 5 STAR HOTEL – CAMPS BAY

Cape Town, Western Cape Tych Business Solutions

Posted 6 days ago

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Job Description

The Hotel Manager will lead the daily operations, financial performance, and overall success of our esteemed hotel. The ideal candidate will possess a strong understanding of our discerning, well-travelled, and contemporary guests, with a focus on delivering an exceptional guest experience. With a dedication to maintaining the highest standards, you will ensure that every guest’s stay is nothing short of extraordinary, embodying the excellence our property is known for

Minimum Requirements:

  • Grade 12 or Equivalent
  • Must speak, read, write and understand English at a professional level
  • Computer literate level 2 minimum experience in Microsoft Office (Word, Excel, PowerPoint and Outlook in particular)
  • Drivers’ license
  • Financial Diploma (Advantageous)
  • Previous experience in the same or similar position in a 4/5 star hotel
  • Familiar with all duties and procedures in Front Office / Reservations Department
  • MS Office (Word, Excel and Email) is essential
  • Strong Food and Beverage experience
  • Opera experience is essential
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GROUP PROJECT MANAGER – 5 STAR HOTEL – CAMPS BAY

Cape Town, Western Cape Tych Business Solutions

Posted 6 days ago

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Job Description

GROUP PROJECT MANAGER

Minimum Requirements:

  • A minimum of 5-8 years of experience in project management with a strong understanding of construction.
  • Proven track record of successfully managing projects from start to finish, including experience with budgeting, financial planning, and cost control.
  • Excellent planning and organizational skills, with the ability to manage multiple projects simultaneously and meet tight deadlines.
  • Strong communication and leadership skills to effectively manage teams, collaborate with stakeholders, and report to senior executives.
  • Ability to adapt to changing priorities.
  • A bachelor’s degree in construction management, Business Administration, or a related field is preferred.
  • Proficiency in project management software and MS Office Suite.
  • Project management of projects costing at least R 20 million.
  • Monitor project deliverables.
  • Update relevant stakeholders or team members on the project progress.
  • Coach and support project team members with tasks you assign them.

Skills and Qualifications:

Hard kills:

  • Bachelor’s degree in construction management, civil engineering, architecture, or a related field.
  • Project Management: Strong understanding of and proficiency in project management software and tools.
  • Asset Management: Knowledge of asset management principles and best practices.
  • Technical Skills: Proficiency in relevant software and tools.

Soft Skills:

  • Communication & Interpersonal Skills: Excellent communication, interpersonal, and negotiation skills.
  • Analytical & Problem-Solving Skills: Ability to analyse data, identify problems, and develop solutions.
  • Organizational & Time Management Skills: Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Industry Knowledge: Familiarity with the specific industry or sector in which the organization operates. Understanding of relevant regulations and standards.
  • Leadership Skills: Ability to lead and motivate teams.

Key Responsibilities:

  • Project Planning & Scope Management:
  • Develop and maintain detailed project plans, including timelines, budgets, and resource allocation.
  • Identify and manage project risks and issues proactively.
  • Ensure projects adhere to established asset management policies and procedures.
  • Collaborate with architects, engineers, and other stakeholders to define project scope and requirements.
  • Conduct feasibility studies and risk assessments.
  • Asset Management Focus:
  • Manage projects related to asset acquisitions, disposals, maintenance, and enhancement.
  • Ensure accurate asset data and records are maintained.
  • Monitor and report on project performance and asset health.
  • Budget Management:
  • Develop and manage project budgets, ensuring projects stay within allocated resources.
  • Monitor project costs and identify potential cost overruns.
  • Negotiate contracts with subcontractors and suppliers.
  • Schedule Management:
  • Develop and maintain project schedules, ensuring timely completion of all project tasks.
  • Monitor project progress and identify potential delays.
  • Implement strategies to mitigate delays and ensure projects stay on schedule.
  • Team Management:
  • Lead and motivate project teams, including subcontractors and site staff.
  • Assign tasks and responsibilities to team members.
  • Provide regular feedback and coaching to team members.
  • Quality Control:
  • Ensure that all construction work meets required quality standards.
  • Conduct regular inspections and audits of project work.
  • Implement corrective actions to address quality issues.
  • Risk Management:
  • Identify and assess project risks.
  • Develop and implement risk mitigation strategies.
  • Monitor project risks and take corrective action as needed.
  • Stakeholder Management:
  • Communicate project progress, issues, and risks to stakeholders.
  • Manage stakeholder expectations and ensure their needs are met.
  • Facilitate meetings and workshops to gather input and resolve issues.
  • Financial Management:
  • Develop and manage project budgets.
  • Monitor project costs and ensure they remain within budget.
  • Prepare financial reports and forecasts.
  • Quality Assurance:
  • Ensure projects meet quality standards and requirements.
  • Implement quality control measures and procedures.
  • Conduct project audits and reviews.
  • Team Leadership (if applicable):
  • Lead and motivate project teams.
  • Provide guidance and support to team members.
  • Ensure team members are trained and competent.
  • Client Communication:
  • Maintain regular communication with clients, providing updates on project progress and addressing client concerns.
  • Manage client expectations and ensure client satisfaction.
  • Contract Management:
  • Review and manage project contracts.
  • Ensure that all project activities comply with contract requirements.
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SENIOR SOUS CHEF – 5 STAR HOTEL – CAMPS BAY

Cape Town, Western Cape Tych Business Solutions

Posted today

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Job Description

Main objectives

  • Responsible for the development and implementation of innovative, creative menus and recipes that are of the highest quality, presentation and flavour that suits the mark of the property within the price range set by Group Services.
  • Excellent guest satisfaction can only be achieved through the smooth running of an extremely hygienic kitchen and preparation area, waste and stock control and well-trained employees.
Qualifications and Experience
  • Culinary Diploma / Professional Cookery Certificate
  • Matric
  • At least 2 years’ experience at senior level in the same or similar environment
  • Familiar with all the duties and procedures in the kitchen of a hotel
Duties and responsibilities Operations
  • Directs the operations within the kitchen to ensure the smooth running of all aspects of the culinary department.
  • Develops recipes that can be consistently prepared by staff that are of the highest quality, well-presented, flavourful, creative, and innovative.
  • Develops menus that suit the mark of the property within the price ranges set up by Group Services
  • Ensures that Hygiene protocols are comprehensive and leaves no risk to the kitchen staff or guests.
  • Deals with the Culinary Guest Complaints efficiently and effectively.
Management
  • Displays exceptional leadership by providing a positive work environment, counselling employees as appropriate and demonstrating a resolute and professional approach to management.
  • Maintain the management of the supervisors within the kitchen with regards to performance management, discipline, coaching and development
  • Ensure effective communication amongst the individuals of the kitchen as well as the other departments in the property.
  • Ensure that all the information is cascaded down from Group Services to staff.
  • Ensure that Group Support Services is aware of incidents or changes on the property that might affect other parts of the company or other properties.
Human Resources
  • Trains, develops, and motivates all staff within the kitchen to meet and exceed established food preparation standards on a consistent basis.
  • Ensure that the correct recruitment process is followed for all new recruits within the kitchen.
  • Conduct probationary and performance reviews timeously.
  • Accurately complete HR status forms and submit them before the deadline.
  • Ensure that kitchen dress code is adhered to.
  • To ensure that fair and equitable discipline is applied.
  • Manage of operational staff files
Finance
  • Ensure waste management programs are put in to place and implemented to reduce unnecessary costs.
  • Ensure that food costs are kept within the boundaries set by Group Support Services
  • Ensure that the menu items are priced competitively according to the revenue of the property.
  • Ensure that purchase order procedures are followed – quote – authorization – delivery and payment.
  • Ensure that the Package Potentials and Headcounts within your division are always at optimum levels to ensure maximum productivity within the budget.
Administration
  • Ensure that stores are managed, classified, labelled, secured, and packed as per the set standards.
  • Ensure orders are placed timeously and with sufficient quantities to avoid wastage and out of stocks.
  • Compare the prices and quality of suppliers to always ensure the best products are used in recipes.

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REPAIR & MAINTENANCE MANAGER – 5 STAR HOTEL – CAMPS BAY

Cape Town, Western Cape Tych Business Solutions

Posted today

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Job Description

Repair and Maintenance Manager

Minimum Requirements:

  • Grade 12 Certificate essential.
  • Tertiary Qualification in Maintenance Management not essential but preferred
  • Project Management Qualification (preferred)
  • OHAS Qualification (advantageous)
  • Minimum of 3 -5 years’ experience in the same or similar position
  • Project Management or Supervisory experience (essential)
  • Previous experience in hospitality sector (advantageous)
  • Demonstrated ability mentor personnel and manage supplier relationships
  • Extensive technical, practical and leadership experience in the relevant field including experience in projects and maintenance
  • Site and facilities experience preferred and experience in leading and managing a multi-disciplinary team
  • A sound knowledge of architectural drawings and layouts, OHAS and related acts/regulations will be very advantageous

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ASSISTANT HOTEL MANAGER – 5 STAR HOTEL – CAMPS BAY

Cape Town, Western Cape Tych Business Solutions

Posted today

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Job Description

Position objective

To manage and control the operational and accounting aspects of Front Office, maintenance and housekeeping department and ensure smooth operation of the hotel. Ensure a memorable experience for all guests. Add entertainment value for our guests.

To succeed in this role, you will need:
  • Matric
  • Hotel Management diploma advantageous
  • At least 3 – 5 years, experience in the same or similar position in a 4/5star environment
  • Sound OPERA experience
  • Micros (advantageous)
Advantages of working for us:
  • Competitive Salaries
  • Career Advancement
  • Fast paced and exciting environment
Main responsibilities
  • Liaison between Reservations and Front Office Departments
  • Balance accounts daily
  • Carry out daily checks f all front of house, back of house, guest areas for maintenance requirements, repairs, to ensure that these are actioned without delay
  • Debtors control
  • Travel platform management
  • Achieve targeted food and beverage costs
  • Ensure high service standards
  • Follow recruitment procedures
  • Regular performance appraisals
  • On the job training
  • Participate in progressive disciplinary action as needed
  • Liaise with all departments for special offers and cross selling
  • Due to the large volumes of applications received, only candidates that meet the minimum requirements will be contacted.

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