334 Hotel jobs in South Africa

Overview

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!

Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers dont manage managers, we are all simply doers. Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We dont need to or want to wait for approval. We recruit on experience but promote on values — the core of which is rigor, disciplined thought and disciplined thinking.

As a Hotel Accountant you are responsible for all financial and reporting admin at the property including but not limited to, Finance Admin, Housekeeping Admin, Facilities Admin, Kitchen Admin, Front Office Admin, Procurement Admin Food & Beverage Admin and General Admin.

Support to Internal Auditor, Procurement Finance and Support Office Finance.

• Matric
• 2-4 years’ experience as an Accountant / Assistant Financial Manager / Financial Manager
• Accounting qualification - BCom Accounting / CIMA / CASA
• Computer literate
• Advanced level of Excel
• Good interpersonal skills
• Ability to multi-task
• Good crisis management skills
• Ability to work as part of a team, as well as independently
• Effective communication with members of staff as well as Guests of the Hotel
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable and well spoken
• Team Player who leads by example
• Proactive in approach
• Interpersonal skills
• Leadership skills

Please note that relocation costs will be for your own expense should your application be successful and you reside outside of the city where the Hotel is located.

• Develop and build guest relationships, promptly respond to guest needs
• Maintain efficient Check in procedures
• To ensure effective liaison between Reservations and Front office Staff, as well as other departments
• Ensure that accounts are balanced daily
• Ensure effective and accurate check out facilities
• Ensure company policy is maintained withing the housekeeping department.
• Maintain exclusivity procedures of the hotel
• Carry out systematic checks of all Front of House and guests
• Reporting faults to maintenance and follow up
• Repairs to be actioned without delay 100% facilities
• Ensure maximum security in all areas under your control
• Conduct monthly asset counts
• Understand your kitchen and restaurant Man Plans
• Manage daily cash-ups to avoid risk
• Ensure your service is of a high quality
• No variations from the agreed standards of food presentation from the Food Consultant
• Ensure cleanliness of restaurants/bars/public areas
• Monitor daily variance reports and action shortages
• Monitor void reports and manage
• Understand the ownership roles and levels of responsibility in your team
• The custodians list should be regularly updated and evaluated
• Update your Aesthetics and Facilities files monthly
• Ensure Asset list is updated and signed off monthly and updated in your Facilities file
• Regularly check procedures for luggage storage and key control
• Procedures, Standard office procedures and luggage procedures.
• Maintain Uniform standards in all departments
• Implementation of Company Standard Operating procedures, and ensure it is maintained.
• To carry out, or ensure that regular on the job training is conducted to maintain standards
• Monthly and weekly rosters and follow up on-time attendance
• Progressive discipline where applicable
• Considers impact on business
• Demonstrates a sincerely positive attitude toward getting things done
• Understands and addresses group objectives
• Develops solutions that improve organisational performance

• Initiatives to increase revenue
• Debtors control no open accounts
• Travel Platform Management manage commission structure
• Sign all front desk and housekeeping purchase orders
• Achieve targeted Food and Beverage Costs
• Sign off income statement monthly

• Manage your staff through their HR files know where they live, who is the street committees, hobbies, and passions.
• Maintain staff files
• Work in conjunction with HR to ensure the most effective appointments.
• Hold regular performance appraisals with all staff, identifying areas for development and training needs, and ensuring that this training is effective.
• Participate in the progressive discipline in conjunction with HR office

• Guest and review driven
• Understand and capitalise on the key guest demographic
• Deadline Driven
• Innovative
• Focus on keeping the hotel informed on current hospitality trends but have a discerning eye to be a trendsetter and not a trend follower

Join Our 5-Star Team as a Hotel Driver!

Are you passionate about delivering exceptional guest experiences? Do you take pride in safe, professional driving and top-tier service? If so, we invite you to embark on a rewarding journey with us as our Hotel Driver!

What You’ll Do

• Be the Face of Hospitality: Greet guests warmly and professionally, ensuring every interaction reflects our 5-star standards.
• Safe & Reliable Transport: Drive guests to and from designated locations, always prioritizing safety and comfort.
• Valet & Luggage Assistance: Provide seamless valet parking and assist with guest luggage during arrivals and departures.
• Vehicle Care: Keep our hotel vehicles spotless, well-maintained, and ready for service. Conduct daily inspections and report any issues promptly.
• Record Keeping: Accurately log mileage, fuel usage, and trip details.
• Local Expertise: Share knowledge about the hotel and local attractions, enhancing the guest experience.
• Team Player: Support the Front Office and management with additional duties as needed.

What Sets You Apart

• Valid South African Driver’s License with PDP (Professional Driving Permit) and Code 10 (minimum)
• Tour Guide License (advantageous)
• Previous experience in a hotel or hospitality environment
• Excellent interpersonal and communication skills
• Strong knowledge of local routes and traffic patterns
• Professional appearance and attitude
• Physically fit – able to lift and carry luggage
• Flexible availability (including weekends, evenings, and public holidays)

Why Join Us?

• Be part of a world-class team dedicated to creating memorable guest experiences.
• Enjoy a supportive, dynamic work environment where your contributions are valued.
• Opportunities for growth and development within the hospitality industry.

Ready to take the wheel and make every guest’s journey unforgettable? Apply today!

JOB TITLE : Receptionist

REPORTS TO : Front-office Manager

DUTIES & RESPONSIBILITES

· Ensure that all company policies, procedures & SOPs are adhered to

· Assists Front Office Manager in processing of the reception procedure using the appropriate systems and procedures as supplied

· Record, process & file all information relating to in-house guests

· Maintains the appearance of the Front Office Department with regards tidiness and the safekeeping of all correspondence, dockets & registration details

· Allocate rooms to arrivals in such a way as to facilitate good relationships between Reception and Housekeeping

· Receives Guests in a manner, which is polite, friendly & efficient

· Ensures that guests complete Registration Forms correctly & that the information completed is in accordance with the Reservation information systems requirements and that payments are guaranteed

· Liaise with hall porters to make sure that the guests' luggage is moved from the lobby area to their room

· Ensures Front Office System is in accordance with Housekeeping Report

· Prints contingency report when requested

· Prints reports for use in Reception and for Hotel departments and ensures that they are circulated

· Adheres to the Company Credit Policy

· Completes End of Shift procedures in accordance with the company policy and procedures

· Maintain a smart, clean and tidy personal appearance at all times

· Prepares in advance for the arrival of groups

· Performs additional duties as & when requested

CORE COMPETENCIES

· Excellent command of English – both written & verbal

· Customer service

· Attention to Detail

· Good team player

· Act in good faith & in the best interest of the Company at all times

· Knowledge of Opera Cloud would be an advantage

· Ability to work shifts, week-ends & public holidays

Job Types: Full-time, Permanent

Experience:

• Hotel Reception: 2 years (Required)
• Opera: 1 year (Required)

Work Location: In person

VACANT POSITION – HOTEL RECEPTIONIST (Front Office Team)

Recreation Africa Leisure Industries (PTY) Ltd. Requires the services of a Hotel Receptionist.

Company Description:

Recreation Africa Leisure Industries is a leading hotel group in South Africa, with properties, including Misty Hills Country Hotel, Conference Centre & Spa and the Carnivore Restaurant in Muldersdrift, Gauteng. The group is committed to preserving the environment and promoting African art, culture, cuisine, and hospitality in all its properties, which feature authentic African materials and furnishings. Recreation Africa focusses on detail, personal service, and beautiful surroundings to provide an unforgettable experience for guests.

We are seeking a friendly, professional, and service-driven Hotel Receptionist to be the first point of contact for our guests. The successful candidate will provide a warm welcome, ensure smooth check-in and check-out processes, and assist with all guests needs to deliver a seamless hotel experience.

Key Responsibilities:

• Greet and welcome all guests with professionalism and warmth.
• Handle check-in, check-out, and payment procedures efficiently and accurately.
• Manage accommodation bookings, guest enquiries, and confirmations.
• Assist with restaurant and spa bookings where required.
• Ensure the front desk area is always presentable and organized.
• Handle guest complaints and feedback professionally, escalating where necessary.
• Maintain effective communication with housekeeping, reservations, and other departments to ensure excellent service delivery.

Requirements:

• Excellent command of spoken and written English.
• Strong communication and interpersonal skills with a guest-first attitude.
• Computer literacy with knowledge of booking systems (experience with hotel PMS an advantage).
• Professional grooming and presentation.
• Flexibility to work weekends, shifts, and public holidays as part of hotel operations.
• Previous hotel or customer service experience will be an advantage, but not essential.

We Offer:

• A professional and supportive work environment.
• Training and career development opportunities.
• The chance to be part of a dynamic hospitality team that thrives on creating exceptional guest experiences.
• Remuneration: Entry Level (Minimum Wage)

If you have the passion for people and service excellence, we would love to hear from you

Please send your CV to Linda O'Dwyer at by no later than 18 October 2025.

Only shortlisted applicants will be contacted. Should you have not received a response within 14 days, please consider your application as having been unsuccessful

Job Types: Full-time, Temp to perm

Work Location: In person

Application Deadline: 2025/10/18

Responsibilities
Welcome, assist and direct guests correctly in a friendly and polite way

Provide high quality customer service at all times

Check the guests in / out, take payments

Manage telephones, emails and reservations in a prompt and professional manner

Ensure that all correspondence are recorded and filed accurately

Ensure that all bookings are guaranteed and no show charges / late cancellation charges are applied where appropriate

Reviewing guest special requests and ensure that they are met or exceeded

Handle problems that arise in an effective professional manner

Working with all hotel departments to ensure guest expectations met or exceeded. For more information call or whatsapp our Recruitment Agency Team on

Person Specification Essential

Experience of managing customer relations face to face and via phone

High level of spoken and written English

Customer Service Skills e.g. face to face, telephone, email etc.

Desirable

Proven experience in hospitality, reception and admin or similar customer facing role

Cash handling

Familiarity with Opera software

Sala Beach House is looking for an inspiring 
Hotel Manager
 to join our boutique sanctuary on KwaZulu-Natal's Dolphin Coast.

Role Summary

Reporting to the General Manager, this hands-on leadership role calls for a true all-rounder with both Food & Beverage expertise and Rooms management experience. Success in this role means creating seamless guest journeys, leading a motivated team, driving operational excellence, and ensuring sustainable profitability – all while reflecting the barefoot luxury and coastal elegance of Sala Beach House.

Responsibilities

• Create unforgettable guest experiences that embody Sala's values of warmth, wellness, and barefoot luxury
• Oversee and manage event planning, including liaising with wedding and event planners to deliver flawless special occasions
• Lead day-to-day operations across Rooms, Food & Beverage, Wellness, and Guest Services
• Inspire, mentor, and support a high-performing team culture rooted in excellence
• Manage financial performance, optimising resources while maintaining quality
• Uphold operational standards, compliance, and sustainability commitments
• Collaborate closely with the General Manager to deliver on strategic goals

Qualifications

• Proven leadership in luxury or boutique hospitality
• Strong background in both Food & Beverage and Rooms operations
• Experience in managing weddings, events, or special occasions at a luxury property
• Excellent communication and interpersonal skills
• Ability to balance guest satisfaction with operational profitability
• Relevant hospitality qualifications or certifications an advantage

If you're ready to shape the next chapter of Sala's story, we'd love to hear from you.

HOTEL RESERVATIONIST (FIT)

We are currently seeking a hotel reservationist to join our dynamic reservations team. Please note the following skill requirements:

MUST HAVE HOTEL EXPERIENCE

1. Greets guests over the phone in a friendly, courteous manner

2. Records reservation information accurately; identifies and records group and transient business codes

3. Informs other departments of VIP arrivals

4. Identifies commissionable reservations and secures required information

5. Records and processes deposit information

6. Identifies and records special billing instructions

7. Files all reservations in a systematic order for easy referral

8. Contributes to maximum occupancy of the hotel by assisting in maintaining accurate inventory control for rooms

9. Records requests for special accommodations and suites

10. Assists with the preparation of the four-day forecast and VIP list

11. Achieves maximum occupancy and average rate by utilizing yield management

12. Uses up-selling techniques

13. Handles all special requests appropriately

14. Pre-blocks all special requests or VIP accommodations accurately

15. Utilizes guest history files for personalized service at the hotel

16. Maximizes customer satisfaction and hotel revenue by promoting hotel restaurants and other services and facilities to guests

17. Deals with assigned incoming correspondence and reservation messages in a timely and accurate manner

18. Monthly Comp report to be done for the Revenue Manager

19. Ensure correct market segments are attached to all reservations & correct when necessary

20. Ensure correct Nationalities are attached & checked for all bookings, correct when necessary

21. Ensure correct rate codes & rates are being charged, prior to guests arrival

22. Ensure the follow up of No Show's & Cancellations are done daily

Job Type: Full-time

Application Question(s):

• Current & Desired Salary?

Experience:

• Hotel FIT Reservationist: 3 years (Required)

Work Location: In person

The President Hotel is on a journey to be considered luxury.

Our purpose is simple yet powerful: to create and inspire memorable experiences.

Our vision: to become Cape Towns most loved hotel.

Set in the heart of Bantry Bay, between Cape Towns vibrant city life and the Atlantic Ocean, The President Hotel is renowned as the Mother Citys most loved destination hotel. With 349 stylish rooms, apartments, and suites, breathtaking views, a palm-lined infinity pool, world-class restaurants, and state-of-the-art conference and event venues, The President offers an iconic working environment where excellence meets opportunity.

Were seeking a warm, professional, and detail-oriented Receptionist with Opera experience to join our Front Office team and deliver exceptional guest experiences. As the first and last impression of the hotel, you will play a key role in ensuring seamless arrivals, departures, and lobby interactions while upholding five-star service standards.

Guest Engagement & Service Excellence

Greet guests with a genuine smile, proactively engage in the lobby, escort VIPs, and personalize every interaction.

Arrivals & Departures

Handle check-ins and check-outs efficiently, ensure billing accuracy, and coordinate luggage assistance with care.

Daily Operations & Shift Procedures

Manage emails, reports, credit checks, loyalty enrolments, adjustments, and manual postings while maintaining a neat and organized reception desk.

Team Communication & Handover

Attend briefings, provide clear updates, liaise with Housekeeping and Porters, and ensure accurate handovers at every shift.

Breaks & End-of-Shift Protocol

Follow structured schedules, complete all final checks, and hand over pending matters to ensure smooth operations.

Guest-Focused Attitude Warm, engaging, and professional

Attention to Detail Accurate billing, reservations, and admin

Well-Spoken & Presentable Clear communication & polished appearance

Time Management Efficient multitasking in a dynamic environment

Tech Proficiency Prior working experience on Opera PMS essential, plus Microsoft Office

Must hold a valid South African ID

Previous hotel reception experience required (Opera PMS essential)

Ensure your CV is 100% updated

Recruitment aligns with the companys Employment Equity Plan.

Join The President Hotel and become part of a team where excellence meets passion. Help shape the guest journey by delivering unforgettable service in one of Cape Towns leading hotels.