107 Hotel jobs in South Africa

We are looking for an experienced Hotel Operations Manager with a minimum of 3 years’ experience as a Duty Manager and at least 3 years in an operations management position within a 4/5 Star Hotel.

The successful candidate will be responsible for managing the operational areas to ensure customer satisfaction. This includes assisting with guest queries and complaints as the management on duty, effectively managing all staff, and creating and maintaining relationships with guests.

The Hotel Operations Manager will also be responsible for managing the entire establishment in the absence of the General Manager.

Emporium Bela-Bela, Limpopo, South Africa

5 days ago Be among the first 25 applicants

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Location: Limpopo

Salary: R pm – R pm (Live-in) (NO COUPLES) (Fixed Term)

We are looking for an experienced Hotel Operations Manager.

• Manage the operational area to ensure customer satisfaction.
• Assist with guest queries and complaints – management on duty.
• Effectively manage all staff.
• Create and maintain relationships with guests.
• Manage the entire establishment in the absence of the GM.

• Matric qualification.
• Minimum of 3 years’ experience as a Duty Manager.
• Minimum of 3 years’ experience in an Operations Management position in a 4/5 Star Hotel.

Closing Date: 9 May 2025

To apply, send your CV in MS Word format to (email address) and include "POS25102 – Hotel Operations Manager (Limpopo)" in the subject line.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Retail

The Hotel Operations Manager is responsible for overseeing the daily operations of the hotel, ensuring smooth running of all departments and delivering exceptional guest experiences. Key duties include:

• Managing and coordinating all hotel departments, including front desk, housekeeping, food and beverage, and maintenance.
• Developing and implementing operational policies and procedures to enhance efficiency and guest satisfaction.
• Overseeing staff scheduling, training, and performance evaluations.
• Managing budgets, financial plans, and controlling costs.
• Ensuring compliance with health, safety, and licencing regulations.
• Handling guest feedback and resolving any issues in a professional manner.

• Proven experience in hotel management or a similar role.
• Excellent leadership and communication skills.
• Strong organisational and problem-solving abilities.
• Ability to work well under pressure and manage multiple tasks simultaneously.

• Degree or diploma in Hospitality Management or related field.
• Minimum of 5 years' experience in hotel operations.
• Sound knowledge of hotel management software and MS Office.
• Understanding of revenue management, sales, and marketing principles.

• Certification in Hotel Administration or related field.
• Additional language skills, particularly in local dialects.
• Experience working in a remote or luxury hotel setting.

• This role requires the individual to live on-site in provided accommodation.
• Frequent interaction with guests, staff, and suppliers.
• May involve working irregular hours, including weekends and public holidays.

Hotel Operations Manager (POS25102)
LIMPOPO
R20 000.00 pm R30 000.00 pm (Live-in) (NO COUPLES) (Fixed Terem)
Purpose:
We are looking for an experienced Hotel Operations Manager
Responsibilities
Management of the operational area in such a manner that customer satisfaction is achieved.
Assist with queries and guests complaints management on duty.
Effective management of all staff.
Create and maintain relationship with guests.
Management of the entire establishment in the absence of the GM.
Requirements
Matric
Minimum of 3 years experience as a Duty Manager
Minimum of 3 years experience in an Operations Management position in a 4/5 Star Hotel.
Closing Date: 9 May 2025

We are looking for an experience Hotel Operations Manager Minimum of 3 years’ experience as Duty Manager, as well as a minimum of 3 years’ experience in an operations Management position is a 4/5 Star Hotel. Will be responsible for the management of the operational area in such a manner that customer satisfaction is achieved. Assist with queries and guests’ complaints – management on duty. Effective management of all staff. Create and maintain relationship with guests. Responsible for the management of the entire establishment in the absence of the GM.

Recruiter:

Phoenix Recruitment

Job Ref:

JHB000469/DB

Date posted:

Wednesday, June 25, 2025

Location:

Ballito, South Africa

Salary:

Monthly

SUMMARY:

A 5-star Boutique Hotel in Ballito is seeking a Hotel Manager . The Hotel Manager will support the General Manager in supervising all hotel departments to ensure smooth operations aligned with the hotel leadership's plans and standards. The role involves ensuring team members develop professionally and uphold the standards of competence, professionalism, excellence, protocol, and etiquette.

The Hotel Manager is responsible for implementing and monitoring systems that enable departments to deliver outstanding hospitality, anticipate guest needs, and respond effectively to individual guest requirements. They will ensure that departmental standards are consistently met and assist in executing daily organizational plans.

**Position Responsibilities:**

Front Office: Manage reception operations, guest greeting, check-in/out procedures, reservation accuracy, communication, and safety protocols.

Food & Beverage: Oversee F&B operations, guest interactions, billing, and inventory management.

Housekeeping: Maintain high cleanliness standards, room servicing, and stock checks.

Maintenance: Follow up on urgent issues, log work orders, and ensure completion.

Health & Safety: Conduct audits, hold meetings, and address concerns.

Human Resources: Assist with staff recruitment, training, and file management.

Administration: Ensure compliance with policies, monitor budgets, manage rostering, and report submissions.

**Requirements:**
- Grade 12
- Diploma in Hotel Management or related field
- 2+ years in a luxury Hotel Manager role
- Experience leading small operational teams
- Proficiency in Microsoft Office, Opera & ESS
- Strong communication, leadership, and change management skills

3 days ago Be among the first 25 applicants

POSITION INFO:

Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Where exceptional people and exceptional opportunity awaits.

Recruiter:

Career Custodians

Job Ref:



Date posted:

Tuesday, April 15, 2025

Location:

Camps Bay, South Africa

SUMMARY:

POSITION INFO:

Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Where exceptional people and exceptional opportunity awaits.

Who We're Looking For:

Camps Bay Retreat is a hidden gem set against the backdrop of the Twelve Apostles Mountain Range and the Atlantic Ocean, offering a perfect blend of luxury and nature in the heart of Camps Bay. This boutique hotel is surrounded by expansive gardens, ancient trees, and flowing waterfalls, providing an oasis of calm.

As the Hotel Manager, you’ll work closely with our guests, anticipating their needs, managing daily operations, and supporting the seamless delivery of our high standards. Whether it’s a luxurious wedding, a high-profile corporate event, or an intimate gathering, you’ll ensure each experience is personalized and unforgettable. Your role will involve coordinating with different departments, overseeing operations, and creating an environment where every detail is expertly executed. With a passion for hospitality and a commitment to excellence, you’ll be the friendly face guests rely on, providing guidance, support, and genuine care. If you’re ready to help create lasting memories, we would love to welcome you to our team at Camps Bay Retreat.

What Is Required:

The Hotel Manager will lead the daily operations, financial performance, and overall success of our esteemed hotel. The ideal candidate will possess a strong understanding of our discerning, well-travelled, and contemporary guests, with a focus on delivering an exceptional guest experience. With a dedication to maintaining the highest standards, you will ensure that every guest's stay is nothing short of extraordinary, embodying the excellence our property is known for

Minimum Requirements:

• Grade 12 or Equivalent
• Must speak, read, write and understand English at a professional level
• Computer literate level 2 minimum experience in Microsoft Office (Word, Excel, PowerPoint and Outlook in particular)
• Drivers’ license
• Financial Diploma (Advantageous)
• Previous experience in the same or similar position in a 4/5 star hotel
• Familiar with all duties and procedures in Front Office / Reservations Department
• MS Office (Word, Excel and Email) is essential
• Strong Food and Beverage experience
• Opera experience is essential
  
  

• Seniority level Mid-Senior level

• Employment type Temporary

• Job function Management and Manufacturing
• Industries Advertising Services

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Salary : Negotiable Depending on Experience | Live-Out Position

Kendrick Recruitment is currently seeking a Hotel Manager for a luxury boutique hotel based in Ballito . This role offers an exciting opportunity to be part of an exceptional 5-star hospitality environment, supporting the General Manager in ensuring all departments deliver consistent, high-quality guest experiences.

The ideal candidate will be a dynamic leader with a hands-on approach and a commitment to excellence, able to coordinate across departments and maintain the highest service standards throughout the property.

Key Responsibilities :

General Operations :

Support the General Manager with the day-to-day operations of all hotel departments

Monitor implementation of service standards and ensure protocol and etiquette appropriate to a 5-star environment

Maintain a visible presence with both staff and guests

Front Office :

Oversee smooth running of reception and front office areas

Ensure professional check-in and check-out procedures

Manage guest relations, including VIP and special requests

Ensure accurate reservation records and guest billing

Handle guest feedback and complaints promptly and effectively

Food & Beverage :

Ensure a high standard of service delivery and guest satisfaction

Collaborate with the Head Chef to maintain a quality food offering

Engage with guests during mealtimes and manage event enquiries

Oversee inventory control and accurate billing processes

Maintain exceptional cleanliness and presentation of rooms and public areas

Conduct regular property walks and room checks

Monitor stock levels and linen quality, including logging of spoilage

Maintenance :

Log and follow up on all maintenance issues

Ensure systems are in place to track and complete repairs timeously

Health & Safety :

Oversee monthly health & safety audits and ensure issues are addressed

Conduct committee meetings and maintain relevant documentation

Human Resources :

Assist with recruitment, onboarding, and training of staff

Ensure accurate records are maintained on HR systems

Monitor staff files and support employee relations as needed

Administration :

Ensure compliance with operational controls, policies, and SOPs

Work closely with department heads to meet business objectives

Monitor and manage costs, budgets, and staff rosters

Submit accurate reports and support internal communications

Requirements :

Diploma in Hotel Management or related qualification

Minimum 2 years' experience in a Hotel Manager role, preferably within a luxury environment

Fluent in English (written and spoken); a second official South African language is beneficial

Strong leadership and interpersonal skills

Proficient in Microsoft Office and hotel management systems (e.g. Opera, ESS)

Able to work flexible hours and stand for extended periods

Desired Attributes :

Committed to service excellence and guest satisfaction

Calm, composed, and solutions-driven under pressure

Confident leading small operational teams

High attention to detail and a proactive approach

Emotionally mature and professional at all times

This is a fantastic opportunity for an experienced hospitality professional looking to grow their career in a luxurious and refined setting. Interested candidates are encouraged to submit their CVs to apply.