Assistant Manager - Operations - Telecommunications

Cape Town, Western Cape WNS

Posted 20 days ago

Job Viewed

Tap Again To Close

Job Description

Assistant Manager - Operations - Telecommunications

WNS Cape Town, Western Cape, South Africa

Assistant Manager - Operations - Telecommunications

WNS Cape Town, Western Cape, South Africa

Get AI-powered advice on this job and more exclusive features.

Company Description

Company Description

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 41,000+ Professionals serve across 60 delivery centers in 16 countries worldwide, including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, UK and US.

WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.

Why join us?

We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

Job Description

We are looking for experienced TL's to join our team based in Claremont.

This role lead a team of associates in a customer centric and high-performance culture through effective management of people, metrics and projects, with the objective of generating revenue and the retention of business, through continuous improvement.

  • Ensure best use of systems and technology to deliver effectively and efficiently.


Growth and development of team through coaching, regular review of performance, recognition and motivation.

Qualifications

Essential

  • A Matric/Grade 12 Certificate


Experience Required

  • 2 year experience as a call center team leader
  • Telecoms experience preferred


Additional Information

The call centre currently operates between 8am and 6pm 7 days a week.

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Customer Service
  • Industries Outsourcing/Offshoring

Referrals increase your chances of interviewing at WNS by 2x

Get notified about new Assistant Operations Manager jobs in Cape Town, Western Cape, South Africa .

Cape Town, Western Cape, South Africa 1 week ago

Cape Town, Western Cape, South Africa 33 minutes ago

Cape Town, Western Cape, South Africa 1 week ago

Cape Town, Western Cape, South Africa 6 days ago

Cape Town, Western Cape, South Africa 2 weeks ago

Cape Town, Western Cape, South Africa 1 week ago

Cape Town, Western Cape, South Africa ZAR25,000.00-ZAR35,000.00 2 weeks ago

Cape Town, Western Cape, South Africa 1 day ago

Cape Town, Western Cape, South Africa 1 week ago

Cape Town, Western Cape, South Africa 2 weeks ago

City of Cape Town, Western Cape, South Africa 4 hours ago

Cape Town, Western Cape, South Africa ZAR40,000.00-ZAR55,000.00 1 month ago

Cape Town, Western Cape, South Africa 3 weeks ago

Assistant Manager - Operations - Telecoms-South Africa

Cape Town, Western Cape, South Africa 2 weeks ago

Cape Town, Western Cape, South Africa 2 months ago

City of Cape Town, Western Cape, South Africa 1 week ago

Cape Town, Western Cape, South Africa 1 month ago

Cape Town, Western Cape, South Africa 1 week ago

Cape Town, Western Cape, South Africa 1 week ago

Operations & Grants Manager - 0578 - CapeTown, South Africa

Cape Town, Western Cape, South Africa $2,200.00-$2,800.00 2 weeks ago

Cape Town, Western Cape, South Africa 2 days ago

Cape Town, Western Cape, South Africa 1 week ago

Cape Town, Western Cape, South Africa 1 month ago

City of Cape Town, Western Cape, South Africa 2 weeks ago

Cape Town, Western Cape, South Africa 1 month ago

City of Cape Town, Western Cape, South Africa 1 week ago

City of Cape Town, Western Cape, South Africa 1 week ago

Operations Supervisor (Building department)

Bellville, Western Cape, South Africa 1 month ago

Assistant Property Manager/Customer Service of Self-Storage

Cape Town, Western Cape, South Africa 1 day ago

Cape Town, Western Cape, South Africa 1 week ago

Cape Town, Western Cape, South Africa 4 weeks ago

Cape Town, Western Cape, South Africa 4 days ago

Cape Town, Western Cape, South Africa 1 week ago

City of Cape Town, Western Cape, South Africa 3 days ago

Cape Town, Western Cape, South Africa 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

MS 16783 - Site Foreman – Telecommunications

Cape Town, Western Cape Professional Career Services

Posted 14 days ago

Job Viewed

Tap Again To Close

Job Description

Employer Description

My client is a rapidly expanding technology and infrastructure services provider operating within the telecommunications and fibre deployment space. They are seeking an experienced Foremen to oversee the end-to-end operations on fibre installation and telecoms infrastructure projects across Gauteng and the Western Cape.

Job Description

You will:

  • Oversee full site management and supervision on fibre and telecoms projects

  • Ensure health & safety compliance on all active job sites

  • Manage quality control , perform site inspections , and handle client handovers

  • Coordinate materials, equipment, subcontractors , and internal teams

  • Track project progress and report any issues or delays to senior management

  • Maintain accurate site documentation, reports, and job cards

  • Liaise with clients and stakeholders to ensure smooth project delivery

  • Lead, mentor, and train junior technicians and site staff

  • Work flexible hours, including occasional weekends and travel as needed

Qualifications

  • Matric (Grade 12) essential

  • Technical diploma or certificate in Telecommunications, Electronic Security, or IT Infrastructure advantageous

  • Valid drivers license & own transport essential

Skills

Hands-on experience with:

    • Fibre optic installation, splicing, and testing

    • IP & analogue CCTV systems

    • Server room setup (racking, cable management, power, cooling)

    • Access control and alarm systems (advantageous)

  • Experience managing teams and multiple active job sites

Technical Skills:
  • Strong understanding of structured cabling and network infrastructure
  • Able to read and interpret technical drawings and site layouts
  • Familiar with health & safety protocols and quality assurance standards
  • Proficient in MS Office (Word, Excel, Outlook)
  • Familiarity with OTDR , light source & power meters , and basic test equipment
  • Experience using job card or site management tools (advantageous)

Benefits

Company vehicle
Cellphone

This advertiser has chosen not to accept applicants from your region.

Key Account Sales Executive – Office Automation/ Telecommunications

Cape Town, Western Cape HR Corporation

Posted today

Job Viewed

Tap Again To Close

Job Description

Dynamic office Automation Company, with a unique sales formula and product, is looking for an ambitious, self-driven, target oriented sales executive to join our elite sales force.

Min Requirements

  • Matric
  • 1-3 Years’ sales experience in an office automation environment
  • Own reliable vehicle
  • Previous experience with new business generation essential.
  • Valid Driver’s license
  • Computer literate
  • Proven Track Record (Three months proof of income)
  • Contactable References

Basic Salary – R25,000- R35,000 depending on experience

Above Market Commission Structure

Petrol Allowance

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Network Engineer

Cape Town, Western Cape DataTech Recruitment

Posted 25 days ago

Job Viewed

Tap Again To Close

Job Description

Network Engineer position available in Cape Town

We’re hiring a Network Engineer to design and manage advanced networking solutions that support large-scale, autonomous applications.

The role involves building networks in complex environments, supporting projects across multiple regions, and working with both wired and wireless technologies.

Location: Century City, Cape Town – Onsite.

Salary: R720,000 – R960,000 CTC per annum.

Key Responsibilities
  • Design and implement enterprise networks, including wired (Cisco/UBNT) and private wireless/5G/LTE.
  • Configure and support user equipment and networking hardware.
  • Provide 2nd and 3rd line support, ensuring systems meet SLA standards.
  • Develop processes, documentation, and automated reports on network performance.
  • Collaborate with RF Engineers to optimise coverage.
  • Attend customer and partner meetings, including occasional travel.
Requirements
  • 5+ years’ experience in network engineering.
  • Relevant degree or certification.
  • Hands-on experience with wired, wireless, and 5G/LTE networking.
  • Strong troubleshooting and communication skills.
  • Ability to work across global teams and provide high-level support.
What’s on offer
  • R720k – R960k annual CTC
  • Medical aid contribution
  • Occasional travel, including international exposure

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Network Engineer

Cape Town, Western Cape RareCruit

Posted 6 days ago

Job Viewed

Tap Again To Close

Job Description

This is not a maintenance or support role were specifically after a true Network Architect.

What were looking for:

Qualification:
Bachelors degree (essential) preference for candidates who studied Data Networking Communications.

Experience:

  • Proven track record in network design within industries such as telecommunications (Telkom, MTN, Vodacom), telcos, data centres (Teraco), or similar environments.
Technical exposure:
  • Strong background in Network Design & Architecture
  • Advantageous: SD-WAN and Multicast experience
Key Skills & Keywords:
  • Network Design
  • Network Architect
  • Multicast
  • SD-WAN

Contact Robin for more information:
This advertiser has chosen not to accept applicants from your region.

Network Engineer

Cape Town, Western Cape Collab SA

Posted 15 days ago

Job Viewed

Tap Again To Close

Job Description

Youll design, implement, and support advanced networks that keep mission-critical systems online, from open-pit mines to state-of-the-art automated construction sites.

What Youll Bring
  • Network certification (Cisco, Nokia, or similar).
  • 5+ years hands-on network engineering experience.
  • Strong background in wired, wireless, LTE/5G network design and support.
  • Excellent communication and teamwork skills, with a proactive and problem-solving mindset.

What Youll Be Doing
  • Network Design & Implementation Deploy robust wired and wireless networks (Cisco, UBNT, Nokia NDAC, Celona, LTE/5G, OpenWrt devices)
  • Support & SLA Management Develop processes for 1st/2nd level support, provide 3rd level expertise and ensure SLA compliance
  • Automation & Reporting Create automated reports on network performance and uptime
  • Optimization Work with RF Engineers to fine-tune coverage and performance
  • Collaboration Support project teams and attend customer/partner meetings to ensure flawless delivery

Why Work Here
  • Innovation in Action Build networks that power robotics, automation, and future-focused technologies.
  • Collaborate with Experts Work alongside world-class engineers, system integrators, and technology specialists.
  • Hands-On Impact See your designs deployed in real-world environments where reliability and performance are critical.
  • Global Reach, Local Roots Join a company with South African origins and US headquarters, delivering solutions across continents.

Ready to Apply?
If youre passionate about building and supporting networks that power automation and robotics on a global scale, we want to hear from you.
This advertiser has chosen not to accept applicants from your region.

Network Engineer

Cape Town, Western Cape

Posted today

Job Viewed

Tap Again To Close

Job Description

Youll design, implement, and support advanced networks that keep mission-critical systems online, from open-pit mines to state-of-the-art automated construction sites. What Youll Bring Network certification (Cisco, Nokia, or similar). 5 years hands-on network engineering experience. Strong background in wired, wireless, LTE/5G network design and support. Excellent communication and teamwork skills, with a proactive and problem-solving mindset. What Youll Be Doing Network Design & Implementation Deploy robust wired and wireless networks (Cisco, UBNT, Nokia NDAC, Celona, LTE/5G, OpenWrt devices) Support & SLA Management Develop processes for 1st/2nd level support, provide 3rd level expertise and ensure SLA compliance Automation & Reporting Create automated reports on network performance and uptime Optimization Work with RF Engineers to fine-tune coverage and performance Collaboration Support project teams and attend customer/partner meetings to ensure flawless delivery Why Work Here Innovation in Action Build networks that power robotics, automation, and future-focused technologies. Collaborate with Experts Work alongside world-class engineers, system integrators, and technology specialists. Hands-On Impact See your designs deployed in real-world environments where reliability and performance are critical. Global Reach, Local Roots Join a company with South African origins and US headquarters, delivering solutions across continents. Ready to Apply? If youre passionate about building and supporting networks that power automation and robotics on a global scale, we want to hear from you.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Telecommunications Jobs in Bellville !

Network Engineer

Cape Town, Western Cape

Posted today

Job Viewed

Tap Again To Close

Job Description

This is not a maintenance or support role were specifically after a true Network Architect. What were looking for: Qualification: Bachelors degree (essential) preference for candidates who studied Data Networking Communications. Experience: Proven track record in network design within industries such as telecommunications (Telkom, MTN, Vodacom), telcos, data centres (Teraco), or similar environments. Technical exposure: Strong background in Network Design & Architecture Advantageous: SD-WAN and Multicast experience Key Skills & Keywords: Network Design Network Architect Multicast SD-WAN Contact Robin for more information:
This advertiser has chosen not to accept applicants from your region.

Network Engineer

Century City, Western Cape R720000 - R960000 Y DataTech Recruitment

Posted today

Job Viewed

Tap Again To Close

Job Description

Network Engineer

Century City, Cape Town – Onsite

R720,000 – R960,000 CTC per annum

5+ years' experience

About the role

We're hiring a Network Engineer to design and manage advanced networking solutions that support large-scale, autonomous applications. The role involves building networks in complex environments, supporting projects across multiple regions, and working with both wired and wireless technologies.

Key responsibilities

  • Design and implement enterprise networks, including wired (Cisco/UBNT) and private wireless/5G/LTE.
  • Configure and support user equipment and networking hardware.
  • Provide 2nd and 3rd line support, ensuring systems meet SLA standards.
  • Develop processes, documentation, and automated reports on network performance.
  • Collaborate with RF Engineers to optimise coverage.
  • Attend customer and partner meetings, including occasional travel.

Requirements

  • 5+ years' experience in network engineering.
  • Relevant degree or certification.
  • Hands-on experience with wired, wireless, and 5G/LTE networking.
  • Strong troubleshooting and communication skills.
  • Ability to work across global teams and provide high-level support.

What's on offer

  • R720k – R960k annual CTC
  • Medical aid contribution
  • In-office role, Century City
  • Occasional travel, including international exposure

Job Types: Full-time, Permanent

Pay: R720 000,00 - R960 000,00 per year

Ability to commute/relocate:

  • Century City, Western Cape: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Network Engineering: 5 years (Required)
  • Cisco: 5 years (Required)
  • UBNT: 5 years (Required)
  • 5G/LTE networking: 5 years (Required)

Willingness to travel:

  • 25% (Required)

Work Location: In person

This advertiser has chosen not to accept applicants from your region.

Network Engineer

Cape Town, Western Cape Cape union mart

Posted 6 days ago

Job Viewed

Tap Again To Close

Job Description

Responsibilities

  • Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.
  • Configure and install various network devices and services (e.g., routers, switches, firewalls)
  • Monitor performance and ensure system availability and reliability.
  • Ensure effective inventory controls are kept of networking equipment
  • Procuring network equipment and managing subcontractors involved with network installation
  • Ensure that all equipment is fully functional and update documentation as required.
  • Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.
  • Adhere to company and department policies and procedures
  • After hours standby on a rotational basis
  • 2nd line data and voice downtime troubleshooting and support
  • Provide support to the 1st line helpdesk support team to manage all telco related data and voice troubleshooting and support
  • Escalate any issues that cannot or are not resolved timeously to 3rd line support/vendor and follow up with them on the progress and resolution of these issues.
  • Ensure that all issues resolved are well documented and if required update both the 1st line and 3rd line support structures and the standard procedures manual.
  • Support Network team with support functionality and training of users on VOIP phones system.

Requirements 

  • Tertiary or related IT qualification (advantageous) N+ / A+
  • Preference will be given to candidates with five-plus years network experience
  • In-depth understanding and practical knowledge of networking systems such as LAN, firewalls, SD-WAN, Access Points, routers and routing.
  • A good understanding of computer hardware and terminology
  • Effective written and verbal communication skills
  • Ability to liaise with all levels of the organisation
  • Ability to problem solve and prioritize issues
  • A self-motivated team player with strong interpersonal skills
  • Ability to manage the demands of a pressurized work environment

Please note:  The Cape Union Mart Group is committed to transformation.  Appointments and promotions will be made based on candidates who best meet the requirements for the position. Preference will be given to candidates who will enhance the diversity of the team, aligned to our Employment Equity plan.

This advertiser has chosen not to accept applicants from your region.
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Telecommunications Jobs View All Jobs in Bellville