16 Technology jobs in Gillitts
Information Technology Support Specialist
Posted 4 days ago
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Overview
CXAi is a digitally powered, human delivered Global Customer Experience Management organization with multiple locations in Canada and abroad. We provide a wide range of business solutions to help businesses thrive. We are sought-after solutions partner for Omni Channel CX, Digital Transformation, Consulting and Technology solutions.
We're a fast-moving startup on a mission to revolutionize the call centre industry using the power of AI and Large Language Models . We’re building intelligent systems to enhance customer experience, supercharge agent performance, and drive operational excellence.
Through advanced conversational AI, we build systems that understand , adapt , and evolve with every conversation. Our platform powers decision-support tools and intelligent virtual agents helping call centers deliver faster, smarter, and more human customer service—where every interaction matters .
Summary:
The L1 Desktop Support (Onsite) is an entry level position assisting with processing tickets, monitoring and maintaining systems. The ideal candidate will be able to clearly and professionally communicate with internal business partners. This role must effectively adapt to the company and technological area while using the necessary knowledge and abilities. The primary goal of this position is to develop, optimize, and maintain a reliable back end for the operations team.
Responsibilities- Installing and configuring basic computer hardware operating systems and applications; replacing parts as required and perform maintenance procedures by following diagrams and written instructions to repair a fault or set up a system
- Daily IT processing as required
- Solarwinds MSP ticketing system, Solarwinds N-Central experience, or equivalent experience managing IT support tickets within a multi-site environment
- Monitoring and maintaining computer systems and networks
- Understanding of TCP/IP and networking and internet technologies
- Talking to staff through a series of actions, to help set up systems or resolve issues
- Documentation management
- Troubleshooting system and network problems and diagnosing and solving hardware or software faults
- Providing support, including procedural documentation and relevant reports
- Supporting the roll-out of new applications
- Setting up new users' accounts and profiles and dealing with password issues
- Responding within agreed time limits to call-outs
- Prioritizing and managing many open cases at one time
- Rapidly establishing a good working relationship with coworkers and other professionals, such as software developers (where applicable)
- Provide assistance in testing and evaluating new technology
- Be helpful and understanding by providing the support you would want
- Maintain a positive attitude as other daily tasks may be assigned
- Ability to provide after hours and weekend support as needed
- Diploma or Degree in IT or related field or equivalent working experience
- Desired: A+ Certification, Network Certifications ITIL Foundations.
- 1-3 years of related work experience, or AA degree, or technical training or equivalent combination of education and experience. A+ Certification and certified/experienced with Commercial Desktops, Workstations and Notebooks Service
- Solid experience and understanding of IT services and products.
- Remote Desktop Support experience
- Data backups
- Enthusiastic about technology and willing to learn and stay on the cutting edge.
- Experience with Windows10, and Office 365
- PC hardware, Printers, scanners, computer peripherals, Mobile devices (iOS)
- Client PC connectivity - Ethernet, TCP/IP and VPN
- Strong customer service and troubleshooting skills
- Ability to explain technical terms in plain English to end users.
- Excellent critical thinking abilities and attention to detail.
- Has problem-solving and debugging expertise and abilities.
- Good interpersonal and customer service skills
- Technical skills with above average understanding of desktop machines and networks
- Excellent written and verbal communication skills
- Analytical skills, problem-solving abilities
- Able to work independently
- This position will be on the "ground floor" as we launch into the South Africa BPO market.
- Opportunity to expand skills and grow with the company
IT Executive - Technology
Posted 3 days ago
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Job Description
The IT Platform Owner is responsible for creating roadmaps and continual improvement plans for this platform. This role will provide subject matter expertise and custodianship of the integrity and sustainability of the platform and all the application domains belonging within it.
This responsibility spans from early concept to market and subsequent optimization stages of the platform. The Platform Owner directs Platform Engineering within the platform ensuring business fit and non-functional elements of platform implementation are effective and up to required standards. This role plays a key role in Defect/Incident resolution and is equipped to mitigate significant and sustained impact to the business.
Duties & Responsibilities- Provide leadership and guidance to development and operations teams to ensure agreed availability, supportability, and operational capability for all applications in the company landscape.
- Manage service across platforms, multiple channels, and services to ensure service availability, performance, and process maturity.
- Proactively identify platform enhancements (including non-functional), lead business case approval process, facilitate communication of roadmaps, and ensure stakeholder engagement.
- Build and maintain a relationship network with internal and external key stakeholders.
- Define, drive, and adhere to adoption of platform principles/standards/governance.
- Maintain an understanding of the current and emerging company strategy and business plans that the platform needs to enable.
- Share knowledge and expertise to support business and IT change.
- Contribute to concept documents/business cases/ROI proposals in relation to infrastructure enhancements.
- Review and approve estimation and impact assessment activities to support capacity and capability planning as well as key system documentation.
- Define target IT Operations model, drive transformation to reach the target, and govern adherence.
- Degree in Information Systems/Computer Science/Engineering
- At least 10 years of enterprise-level software delivery experience
- At least 5 years of experience in managing agile delivery teams
- At least 5 years of experience in managing operations
- Financial Services experience is an advantage
- Vast experience in IT delivery and operations management
- Working knowledge of software engineering best practices and frameworks
- Strong knowledge of software methodologies, tools, and processes
- Strong knowledge of IT service management and ITIL practices
- Technical background and willingness to work agnostically
- Ability to see the bigger picture
- Ability to align with Company/Business strategy
- Systems thinking
- Excellent communication and influencing skills
Technology Development Chemist
Posted 3 days ago
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Job Description
Hire Resolve is seeking a talented Technology Development Chemist on behalf of our esteemed client, a leading chemical manufacturer. This role offers a unique opportunity to contribute to the development and optimization of cutting-edge chemical products and processes. If you have a passion for innovation and a strong background in chemistry, this could be the perfect position for you. Join a dynamic team dedicated to advancing the chemical industry through technological advancements.
Responsibilities
- Implement projects related to coatings and structural polymers, focusing on the development of new and existing products.
- Develop alternative polymer technologies to maintain and enhance the company’s competitive advantage.
- Conduct research on relevant subjects, including raw materials, to support ongoing and future projects.
- Formulate and synthesize products at both laboratory and pilot plant scales.
- Generate and maintain comprehensive formulation packages and technical literature within the Sage X3 system.
Requirements
- BSc in Chemistry or Polymer Chemistry.
- At least 2 years of experience in a Polymer Science laboratory, specifically with solvent and water-based polymers and dispersions.
- Strong knowledge and experience in chemical manufacturing processes.
- Ability to work independently, with a creative approach to problem-solving, utilizing both conventional and unconventional techniques.
- Strong research skills and the ability to develop innovative solutions.
- Experience with formulation and synthesis at both laboratory and pilot plant scales.
- Proficiency in generating and maintaining detailed technical documentation, ideally within a system like Sage X3.
- Proficiency in data analysis software and laboratory management systems.
Contact Hire Resolve for your next career-changing move.
#J-18808-LjbffrIt executive - technology
Posted today
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Manager: School of Information and Digital Technology (SIDT)
Posted 24 days ago
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Job Description
Listing reference: manco_
Listing status: Online
Apply by: 4 August 2025
Position summaryJob category: Training
Location: Durban
Contract: Permanent
EE position: No
IntroductionMANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available.
CORE FUNCTIONS INCLUDE:
The purpose of the School Manager role is to offer robust academic leadership to the respective schools, both existing and emerging. The School Manager will contribute to the attainment of MANCOSA’s strategic objectives, namely, academic excellence, student-centric transformation, and sustainability, with the overarching aim of building a resilient and sustainable institution. This role ensures that MANCOSA’s academic initiatives are fit-for-purpose, aligned with industry needs, and responsive to the evolving profile of its student body
CORE FUNCTIONS INCLUDE:
Oversee new programme readiness and semester planning, including content migration, QA, and final approvals.
- Manage the student lifecycle: from recruitment and induction to WIL placement (where applicable).
- Review and sign off on academic and marketing collateral including the website, handbook, and prospectus.
- Ensure effective participation in all academic committee engagements and maintain a robust reporting dashboard. Academic Management
- Oversee and report on academic staff recruitment, onboarding, training, and performance management.
- Monitor and enhance the quality of teaching, assessments, and student support systems.
- Ensure systematic school meetings, accurate record-keeping, and academic collaboration.
- Manage and review KPIs for Academic Programme Leaders (APL), Academics and Academic Support Coordinators (ASC) and resolve escalated student queries with professionalism and empathy
- Oversee the review and implementation of curriculum changes in collaboration with academic directorates.
- Sign off on Programme Information Sheets (PIS), module guides, and participate in PAC and PDDR processes.
- Ensure programme compliance and continuous curriculum improvement.
Teaching, Learning, and Community Engagement
Approve teaching plans and strategies.
- Facilitate module/s, including assessment setting and marking.
- Attend all relevant T&L meetings and trainings.
- Supervise postgraduate research students and contribute to the school’s academic promotion via research outputs, media presence, and community engagement.
Required Qualifications and Experience:
· Essential: Master’s degree in a relevant discipline; at least 3 years of academic management experience.
· Preferred: Doctoral qualification; 5 years in academic leadership or management roles
o Expertise in curriculum design, academic operations, and quality assurance.
o Strong leadership and project management skills.
o
o Excellent communication, interpersonal, and decision-making abilities.
o Proven ability to lead teams, foster collaboration, and drive continuous improvement.
o High ethical standards, strategic thinking, and a passion for student success
Physical Requirements:
- Must be capable of working with visual and auditory input.
Special Conditions:
- Willingness to work overtime when required.
Sales Consultant - Sustainable Technology
Posted 3 days ago
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Job Description
Overview
Sales Consultant for our Sustainable Technology Division in our Briardene, KZN office. This role works closely with the Senior Sales Consultants to grow and promote the sale of Rubicon products and fulfill a supporting role for the sales consultant to prepare quotes, sales orders, delivery schedules, and all duties thereof.
Responsibilities- Fulfill support functions to the sales consultant and their duties
- Manage and interpret customer requirements – speaking with clients to understand, anticipate, and meet their needs both electronically and via telephonic communication
- Prepare quotes, sales orders, and requisitions. Follow up on quotes, sales orders, and backorder reports
- Maintain awareness of pertinent client information, payment performance; communicate all client information that may affect company decisions to appropriate departments as required
- Schedule regular calls to customers
- Develop profitable and sustainable sales growth through engagement with current and potential customers within the assigned sales region
- Maintain high customer satisfaction ratings that meet company standards
- Close and grow sales through professional communication and interaction with current and potential customers and provide exemplary customer service throughout the sales cycle
- Establish and maintain productive, long term professional relationships with decision-makers at customer organizations and create action plans for follow‑up; key accounts could require monthly / weekly follow‑ups
- Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively
- Maintain records of customer communications and contact information as required through Hubspot
Our ideal candidates are able to acquire a thorough knowledge of the company’s products and support the sales consultants and customers in the accurate placement of orders. The goal is to facilitate sales and ongoing sales relationships to drive sustainable growth.
Role Requirements- At minimum a Matric/NQF4 equivalent
- Post Matric Tertiary qualification desirable, e.g. electrical engineering
- Proven track record of at least 1-2 yrs technical sales experience
- Engineering technical sales support background preferred
- Computer literate with knowledge of NetSuite Oracle ERP (preferred)
- Effective written and verbal communication skills
- Own reliable vehicle and driver's license
Sales Consultant - Sustainable Technology
Posted 7 days ago
Job Viewed
Job Description
Sales Consultant
We are looking for an experienced Sales Consultant for our Sustainable Technology Division in our Briardene, KZN office. This role works closely with the Senior Sales Consultants to grow and promote the sale of Rubicon products and fulfill a supporting role for the sales consultant to prepare quotes, sales orders, delivery schedules, and all duties thereof.
Responsibilities- Fulfill support functions to sales consultant and their duties
- Manage and interpret customer requirements – speaking with clients to understand, anticipate, and meet their needs both electronically and via telephonic communication
- Prepare Quotes, Sales Orders, and Requisitions. Follow up on quotes, sales orders, and backorder reports
- Maintain awareness of pertinent client information, payment performance; communicate all client information that may affect company decisions to appropriate departments as required
- Schedule regular calls to customers
- Develop profitable and sustainable sales growth through engagement with current and potential customers within the assigned sales region
- Maintain high customer satisfaction ratings that meet company standards
- Close and grow sales through professional communication and interaction with current and potential customers and provide exemplary customer service throughout the sales cycle
- Establish and maintain productive, long term professional relationships with decision-makers at customer organizations and create action plans for follow-up; Key accounts could require monthly / weekly follow-ups
- Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively
- Maintain records of customer communications and contact information as required through Hubspot
Our ideal candidates are able to acquire a thorough knowledge of the company’s products and support the sales consultants and customers in the accurate placement of orders. The goal is to facilitate sales and ongoing sales relationships to drive sustainable growth.
Qualifications- At Minimum a Matric/NQF4 equivalent
- Post Matric Tertiary qualification desirable, e.g. electrical engineering
- Proven track record of at least 1-2 yrs technical sales experience
- Engineering technical sales support background preferred
- Computer literate with knowledge of NetSuite Oracle ERP (preferred)
- Effective written and verbal communication skills
- Own reliable vehicle and driver’s licence
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Sales Consultant - Sustainable Technology
Posted 19 days ago
Job Viewed
Job Description
Overview
Sales Consultant We are looking for an experienced Sales Consultant for our Sustainable Technology Division in our Briardene, KZN office. This role works closely with the Senior Sales Consultants to grow and promote the sale of Rubicon products and fulfill a supporting role for the sales consultant to prepare quotes, sales orders, delivery schedules, and all duties thereof.
Responsibilities- Fulfill support functions to sales consultant and their duties
- Manage and interpret customer requirements – speaking with clients to understand, anticipate, and meet their needs both electronically and via telephonic communication
- Prepare Quotes, Sales Orders, and Requisitions. Follow up on quotes, sales orders, and backorder reports
- Maintain awareness of pertinent client information, payment performance; communicate all client information that may affect company decisions to appropriate departments as required
- Schedule regular calls to customers
- Develop profitable and sustainable sales growth through engagement with current and potential customers within the assigned sales region
- Maintain high customer satisfaction ratings that meet company standards
- Close and grow sales through professional communication and interaction with current and potential customers and provide exemplary customer service throughout the sales cycle
- Establish and maintain productive, long term professional relationships with decision-makers at customer organizations and create action plans for follow-up; Key accounts could require monthly / weekly follow-up's
- Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively
- Maintain records of customer communications and contact information as required through Hubspot
Our ideal candidates are able to acquire a thorough knowledge of the company’s products and support the sales consultants and customers in the accurate placement of orders. The goal is to facilitate sales and ongoing sales relationships to drive sustainable growth.
Role requirements- At Minimum a Matric/NQF4 equivalent
- Post Matric Tertiary qualification desirable, e.g. electrical engineering
- Proven track record of at least 1-2 yrs technical sales experience
- Engineering technical sales support background preferred
- Computer literate with knowledge of NetSuite Oracle ERP (preferred)
- Effective written and verbal communication skills
- Own reliable vehicle and driver's licence
Sales Consultant - Sustainable Technology
Posted today
Job Viewed
Job Description
Overview
Sales Consultant We are looking for an experienced Sales Consultant for our Sustainable Technology Division in our Briardene, KZN office. This role works closely with the Senior Sales Consultants to grow and promote the sale of Rubicon products and fulfill a supporting role for the sales consultant to prepare quotes, sales orders, delivery schedules, and all duties thereof.
Responsibilities- Fulfill support functions to sales consultant and their duties
- Manage and interpret customer requirements – speaking with clients to understand, anticipate, and meet their needs both electronically and via telephonic communication
- Prepare Quotes, Sales Orders, and Requisitions. Follow up on quotes, sales orders, and backorder reports
- Maintain awareness of pertinent client information, payment performance; communicate all client information that may affect company decisions to appropriate departments as required
- Schedule regular calls to customers
- Develop profitable and sustainable sales growth through engagement with current and potential customers within the assigned sales region
- Maintain high customer satisfaction ratings that meet company standards
- Close and grow sales through professional communication and interaction with current and potential customers and provide exemplary customer service throughout the sales cycle
- Establish and maintain productive, long term professional relationships with decision-makers at customer organizations and create action plans for follow-up; Key accounts could require monthly / weekly follow-up's
- Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively
- Maintain records of customer communications and contact information as required through Hubspot
Our ideal candidates are able to acquire a thorough knowledge of the company’s products and support the sales consultants and customers in the accurate placement of orders. The goal is to facilitate sales and ongoing sales relationships to drive sustainable growth.
Role requirements- At Minimum a Matric/NQF4 equivalent
- Post Matric Tertiary qualification desirable, e.g. electrical engineering
- Proven track record of at least 1-2 yrs technical sales experience
- Engineering technical sales support background preferred
- Computer literate with knowledge of NetSuite Oracle ERP (preferred)
- Effective written and verbal communication skills
- Own reliable vehicle and driver's licence
Sales Consultant - Sustainable Technology
Posted today
Job Viewed
Job Description
Sales Consultant
We are looking for an experienced Sales Consultant for our Sustainable Technology Division in our Briardene, KZN office. This role works closely with the Senior Sales Consultants to grow and promote the sale of Rubicon products and fulfill a supporting role for the sales consultant to prepare quotes, sales orders, delivery schedules, and all duties thereof.
Responsibilities- Fulfill support functions to sales consultant and their duties
- Manage and interpret customer requirements – speaking with clients to understand, anticipate, and meet their needs both electronically and via telephonic communication
- Prepare Quotes, Sales Orders, and Requisitions. Follow up on quotes, sales orders, and backorder reports
- Maintain awareness of pertinent client information, payment performance; communicate all client information that may affect company decisions to appropriate departments as required
- Schedule regular calls to customers
- Develop profitable and sustainable sales growth through engagement with current and potential customers within the assigned sales region
- Maintain high customer satisfaction ratings that meet company standards
- Close and grow sales through professional communication and interaction with current and potential customers and provide exemplary customer service throughout the sales cycle
- Establish and maintain productive, long term professional relationships with decision-makers at customer organizations and create action plans for follow-up; Key accounts could require monthly / weekly follow-ups
- Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively
- Maintain records of customer communications and contact information as required through Hubspot
Our ideal candidates are able to acquire a thorough knowledge of the company’s products and support the sales consultants and customers in the accurate placement of orders. The goal is to facilitate sales and ongoing sales relationships to drive sustainable growth.
Qualifications- At Minimum a Matric/NQF4 equivalent
- Post Matric Tertiary qualification desirable, e.g. electrical engineering
- Proven track record of at least 1-2 yrs technical sales experience
- Engineering technical sales support background preferred
- Computer literate with knowledge of NetSuite Oracle ERP (preferred)
- Effective written and verbal communication skills
- Own reliable vehicle and driver’s licence