16 Technology jobs in Cape Town
Manager - Technology
Posted 2 days ago
Job Viewed
Job Description
Western Cape, Cape Town
Annually (Market related)
An established and innovative global services company is seeking a Manager – Technology to oversee IT service delivery for key enterprise accounts. The role offers the opportunity to work at the forefront of IT service management, driving operational excellence, ensuring compliance, and fostering strong stakeholder relationships. This position also contributes to business growth by identifying and implementing service improvement initiatives across complex enterprise environments.
Key Responsibilities
- End-to-end ownership of IT service delivery for major client accounts
- Lead service delivery reviews, including SLA adherence, ongoing projects, and operational effectiveness
- Participate in business reviews and growth discussions with internal stakeholders
- Identify, implement, and monitor service improvement initiatives to enhance productivity and control operational costs
- Drive compliance and information security within service delivery, collaborating with audit teams as needed
- Act as the liaison between enterprise stakeholders and internal teams, ensuring clarity of expectations and delivery requirements
- Capture and maintain records of major incidents, downtimes, and service issues to inform future operations
- Strong understanding of networking, systems, voice, and business applications
- Industry-recognized certifications such as ITIL, ITSM, or PMP are advantageous
- Familiarity with project management methodologies
- Ability to communicate effectively at all organisational levels
- Knowledge of enterprise business processes and IT service delivery
- Proficiency in MS Office, MS Project, and Visio
- Excellent presentation, interpersonal, and problem-solving skills in cross-functional environments
- Strong customer service orientation and ability to work with global teams
- Effective listening and consultative skills to understand and translate requirements into action
- Bachelor’s degree, preferably B.E. / B.Tech or equivalent
- Industry-recognised certifications such as ITIL, ITSM, or PMP are advantageous
- Minimum 8–12 years’ experience managing IT service delivery for large call centres
- Willingness to work in a 24 x 7 operational environment
Mandy Gilbert #J-18808-Ljbffr
Manager - Technology
Posted 8 days ago
Job Viewed
Job Description
- End-to-end ownership of IT service delivery for major client accounts
- Lead service delivery reviews, including SLA adherence, ongoing projects, and operational effectiveness
- Participate in business reviews and growth discussions with internal stakeholders
- Identify, implement, and monitor service improvement initiatives to enhance productivity and control operational costs
- Drive compliance and information security within service delivery, collaborating with audit teams as needed
- Act as the liaison between enterprise stakeholders and internal teams, ensuring clarity of expectations and delivery requirements
- Capture and maintain records of major incidents, downtimes, and service issues to inform future operations
Skills and Competencies:
- Strong understanding of networking, systems, voice, and business applications
- Industry-recognized certifications such as ITIL, ITSM, or PMP are advantageous
- Familiarity with project management methodologies
- Ability to communicate effectively at all organisational levels
- Knowledge of enterprise business processes and IT service delivery
- Proficiency in MS Office, MS Project, and Visio
- Excellent presentation, interpersonal, and problem-solving skills in cross-functional environments
- Strong customer service orientation and ability to work with global teams
- Effective listening and consultative skills to understand and translate requirements into action
Qualifications:
- Bachelors degree, preferably B.E. / B.Tech or equivalent
- Industry-recognised certifications such as ITIL, ITSM, or PMP are advantageous
- Minimum 812 years experience managing IT service delivery for large call centres
- Willingness to work in a 24 x 7 operational environment
Technology Architect
Posted 16 days ago
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Job Description
QA Analyst (Technology)
Posted 22 days ago
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Job Description
About our client:
Our client is a global investment advisory firm focusing on long-term value creation through investment strategies. They work with a diverse group of institutional partners and pride themselves on their collaborative, sustainable, inclusive culture and performance.
What you will be doing:
- Transform complex business and technical requirements into comprehensive, actionable test plans and clear acceptance criteria. This includes understanding and challenging the requirements to ensure clarity and accuracy.
- Develop and maintain high-quality manual test cases and detailed execution plans.
- Execute rigorous tests, precisely document results, and meticulously raise defects.
- Collaborate closely with developers, Business Analysts (BAs), and report builders to refine solutions, ensuring continuous alignment between the intended outcome and the final implementation.
- Drive QA feedback loops throughout the development lifecycle, with a strong focus on early defect detection and efficient resolution.
- Take ownership of regression testing cycles, provide support for release planning, and consistently ensure high quality across all system updates.
- Champion a robust culture of quality, data precision, and test accountability within the team.
- 3-8 years of experience working with data, with a strong emphasis on testing and documentation.
- Possess a deep understanding of the test lifecycle, defect management, and requirement traceability.
- Able to break down complex workflows into clear, step-by-step test plans and effectively identify edge cases.
- Collaborative working style, with experience engaging cross-functional teams.
- Advanced skills in Excel and documentation platforms (e.g., Confluence, Word).
- Experience or formal training in software QA.
- Exposure to financial services, investment operations, or reporting/data-driven environments.
- Familiarity with SQL for data validation and ad hoc querying, and an understanding of Agile delivery practices and test coverage metrics.
- Knowledge of BI tools like Power BI and experience with testing and reporting within those contexts.
- J
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Information Technology
- Industries IT Services and IT Consulting
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#J-18808-LjbffrSenior Technology Enterprise Architect
Posted 322 days ago
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Job Description
Information and Communications Technology (ICT) Sales Executive Market related
Posted today
Job Viewed
Job Description
My client, a leading provider of integrated business solutions in Southern Africa, is looking for ICT Sales Executives.
Sales staff need to attend a compulsory sales meeting/training once a month in the Paarl office.
Duties & ResponsibilitiesDuties:
- Promote sales and secure orders from existing and prospective customers through a relationship-based approach.
- Demonstrate products to existing and potential customers and assist them in selecting those best suited to their needs.
- Make telephone calls, in-person visits, and presentations to existing and prospective customers.
- Research sources for developing prospective customers and for information to determine their potential.
- Develop clear and effective written quotations for current and prospective customers.
- Coordinate sales efforts with marketing, sales, account receipts, and logistics.
- Establish, develop, and maintain business relationships with current and prospective customers in the assigned Rep Code Area to generate new business for the company’s products.
- Attend to and expedite the resolution of customer problems and complaints.
Product Knowledge and Further Development:
- Keep up-to-date with new products, market conditions, advertising, and promotional trends through the reading of relevant literature and consulting with the marketing department.
- Identify advantages and compare the organization’s products.
Knowledge, skills and experience required:
- Grade 12 and must have 4-5 years proven experience in this industry.
- Must be able to read, write, speak, and understand Afrikaans and English.
- Tertiary Qualification in Sales/Marketing will be to applicants’ advantage.
- Proven experience as a sales representative or other sales/customer service role.
- Proven track record of successfully meeting sales quotas.
- Valid License with own reliable transport.
Knowledge/Skills:
- Ability to learn about products and services and present/describe/explain them to prospective clients.
- Excellent communication and interpersonal skills.
- Outgoing and not afraid to ‘put yourself out there’.
- Able to handle rejection.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
- Ability to show initiative.
- Self-motivated and dedicated.
Package:
- Basic Salary.
- Commission.
- Tablet with company software.
- Medical, pension, funeral contributions.
- OWN vehicle essential – submit a copy of your driver’s licence with your application.
- OWN cell phone.
Mid-level Technology Enterprise Architect
Posted 501 days ago
Job Viewed
Job Description
· Understanding the strategic goals and the supporting business architecture.
· Obtaining and understanding of how our information and date assets will be leveraged.
· Determine the application landscape and roadmap required.
· Identify the in place and required technology components.
· Opportunity identification (bottom-up) shall be facilitated through portfolio management activities such as Application Portfolio Management (APM) where Applications are analyzed, categorized,
· Classified and managed through their lifecycle.
· Departmental agility, resilience and enablement will be supported by having timeous and relevant information sets on which to act form the basis for a wide variety of decisions making.
· Develop ICT Strategies, policies, and processes.
· Design Technology Views and Taxonomies.
· Review Technology Costing and Resource Allocation.
· Develop Technology Governance and Quality Assurance.
· Review and Guide Enterprise Technology Standards.
· Perform ICT Solutions Reviews.
· Contribute to EA Framework and Governance.
Requirements· NQF 6 or higher tertiary qualification, and,
· Must have a valid (not expired) IT Architecture Certification. TOGAF ( The Open Group Architecture Framework) v9 or later certification is preferred but would not be detrimental to the bidder, should the resource not have a TOGAF certification, and
· Minimum of 5 years’ experience as an Enterprise Architect , and
· Minimum of 2 years’ experience as a Solutions Architect .
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Lead Engineer Technology & Data · Cape Town ·
Posted 18 days ago
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Job Description
Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.
Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.
We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.
Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.
Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.
Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.
As a Lead Engineer, you’ll be the technical backbone of your squad (of around 5-7 engineers) - leading from the front, writing code daily, and setting the standard for high-quality engineering. You’ll work side by side with an Engineering Manager, ensuring your squad is delivering scalable, well-architected software, while collaborating closely with a Product Manager to build and launch new products and services as a partnership.
This is a hands-on role, with a strong focus on designing, coding, and problem-solving. You’ll be the most experienced engineer in the squad, responsible for refining technical requirements, making key architectural decisions, and mentoring engineers to help them grow.
With modern, cloud-native technologies (including Typescript, AWS, GraphQL) and the freedom to approach problems with fresh thinking, you’ll be building greenfield systems from the ground up. Expect to embed AI, automation, and best-in-class engineering practices into everything you develop.
If you love writing great code, solving complex technical challenges, and shaping the direction of a team, this role gives you the autonomy, responsibility, and impact to do just that.
Key responsibilities
- Lead the Design & Development - Architect, build, and deploy scalable, high-performance software solutions, covering both client-side and server-side applications.
- Technical Leadership - Guide the squad in technical decision-making, ensuring the team follows best practices in code quality, design patterns, architecture, security, and performance.
- Hands-On Engineering - Spend most of your time writing and reviewing code, designing APIs, and ensuring high-quality, maintainable software.
- Full Stack Development - Build any necessary user-interfaces in collaboration with our UX team, and develop well-functioning APIs, and services.
- Mentorship & Coaching - Support and mentor engineers, fostering a culture of continuous learning and technical excellence.
- Cloud & Infrastructure - Deploy and manage applications on AWS using Terraform, Kubernetes, and containerized workloads.
- Quality & Testing - Champion Test-Driven Development (TDD), automated testing, and CI/CD, ensuring deployments are secure and reliable.
Knowledge, Skills and Experience
- Tech stack - We use TypeScript (Node.js & React), AWS (EKS, Lambda, Aurora RDS), Kubernetes, GraphQL, Kafka, Mongo. You’re comfortable with all of these, and have extensive knowledge of JavaScript more generally, the AWS ecosystem, and running containerised applications.
- Past Experience - You are currently a Lead Engineer or Tech Lead, leading a small team of software engineers.
- API & Database Development - You have experience building and running robust, always-on APIs (both RESTful and GraphQL-based) and underlying services/apps including the databases that underpin them.
- Test-Driven Development - You're very familiar with testing frameworks such as Jest and Pact.
- Cloud & DevOps - You can build, deploy and run your systems end-to-end, with no manual configuration or intervention. We use Terraform and Helm.
- CI/CD - You have plenty experience managing and configuring CI/CD pipelines (we use GitHub Actions) for deployments.
- Self-Starter & Problem-Solver - Ability to take a product challenge and develop a working technical solution, balancing pragmatism with engineering excellence.
- Observability Mindset - You believe in measuring everything. You’ve worked with DataDog (or similar) to ensure your team has the necessary visibility into system health.
- Tooling & Collaboration - Comfortable working with Git, Confluence, Jira, and modern engineering workflows.
- Mentorship & Leadership - You’ve mentored engineers at all levels, providing guidance, reviewing designs, and ensuring your team stays on the right track.
Interview Process:
We want our process to be fair and transparent, so it’s only right that we tell you what the various interview stages are:
Stage 1 – We'll do a screener call with our recruitment team, where you can learn a bit more about Collinson, our values and we can confirm what you’re looking for in a new role.
Stage 2 – We'll do a short call with one of our Engineering Managers for around 30 minutes, who will tell you more about the team, our projects and ask questions about your career history and suitability for the role.
Stage 3 – You will do a technical test (at home), and we’ll review your solution and approach to it.
Stage 4 – This is final and main stage, where we’ll meet you for 1h, and you’ll get to spend time with different members of the engineering team including Engineering Manager and the Principal Engineer. We’ll also go through your technical test and ask questions on some of your design decisions, architectural and technical implementation.
Stage 5 - 30 minute discussion with our Head of Architecture & Engineering
Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.
We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.
In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
#J-18808-LjbffrFood Technology & Quality Manager - Cape Town
Posted today
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Job Description
Our client seeks a Food Technology and Quality Manager to join their team in Cape Town.
Duties & Responsibilities- Maintaining brand integrity and product safety whilst performing risk mitigation.
- Contributing towards the category strategy, ensuring innovative and safe products of consistent quality.
- Developing high-quality products using cutting-edge technical innovation that adheres to brand values of quality, freshness, innovation, inspiration, food safety, and value.
- Managing and monitoring the technical team in order to meet technical strategy, product plan, and ultimately the category strategy.
- Technical communication and liaison with the buying team, suppliers, quality team, and production teams.
- Positively influencing all contributing aspects of the supply chain to optimize quality and food safety.
- Leading factory and product process audits within the production facility and supply base.
- Formulating and/or managing product specifications, ensuring accuracy.
- Ensuring effective product accept/reject criteria.
- Identifying and managing critical control points (CCPs) within production facilities and ensuring that suppliers identify and manage their CCPs correctly.
- Overseeing end-to-end quality management systems within farm production facilities and among external suppliers.
- Providing technical input into category, quality management, and supplier strategies and ensuring effective implementation.
- Overseeing packaging development, ensuring conformance to legislation.
- Ensuring accurate nutritional information and date marking/coding.
- Overseeing effective allergen management within all production facilities and among suppliers.
- Supplier approval/sourcing, based on basic hygiene compliance and risk management.
- Shelf-life assessment and implementation.
- Managing microbiological testing, specifying type of tests, frequency, and accept/reject criteria for both product and environment.
- Improving and ensuring production efficiencies within production facilities and the supply base.
- Raw material sourcing and approval: ensuring that production and suppliers source from approved raw material suppliers, and that specifications and allergen management practices are in place.
- Troubleshooting customer complaints and performing root cause analyses.
- Upholding international standards for food manufacturing and processing, using cutting-edge equipment, processing technology knowledge, and experience.
- BS in Food Science or BTech Food Technology degree with 10 – 15 years’ industry experience. Relevant retail experience is required.
- Understanding of high- and low-risk food processing and the correct management of cross flow.
- Understanding of cold chain management and critical control factors for maintaining food products in their optimum state.
- Practical experience in and understanding of different food preparation stages and processes.
- Knowledge of technical processes and principles, i.e. HACCP, GMP, root cause analysis, supply chain, raw materials, allergen management, and micro and listeria management.
- Proven, relevant industry experience and knowledge across a wide range of food products.
- Technical product knowledge, i.e. product characteristics, raw material sourcing, manufacturing processes, and quality and safety parameters.
- Knowledge of packaging functionality and application.
- Understanding of environmental management and sustainability.
Platform Analyst Technology & Delivery · Cape Town
Posted 2 days ago
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Platform Analyst
Acacium Group
Cape Town - Woodstock
Permanent, Full Time Monday - Friday
Competitive salary!
Acacium Group is a leading global healthcare delivery partner. We combine access to workforce, technology and sector expertise to increase the sustainability of the global healthcare system from early-stage clinical research, through from acute to palliative care.
Are you a highly organised individual with a passion for problem solving with previous experience in managing platforms or working to provide platforms and applications support, then this could be the role for you!
We are looking for a Platform Analyst to join our team where you will support and help manage a wide variety of applications across the Low Code and AI Platforms portfolio. This role primarily focuses on applications built on low-code platforms such as Outsystems, Blue Prism, and similar technologies, as well as our in-house built AI applications. The role adheres to an agreed best practice framework, keeping functional documentation about the Applications updated.
This internal customer-facing role requires excellent communication skills as it will work closely with our Development Teams, build and execute test plans, and lead deployment of functionality into the production environment, including associated internal communications.
Responsibilities- Act as liaison between internal stakeholders, development teams, and external vendors to translate user stories and business requirements into actionable technical solutions.
- Ensure familiarity with any new functionality and liaise with stakeholders to ensure they have the tools to perform their functions, documenting any subsequent outcomes.
- Work cross-functionally across multiple departments to scope, plan, and deliver platform enhancements and new projects, ensuring alignment with business goals and compliance requirements.
- Triage, analyse, and resolve application issues, identifying patterns or root causes to proactively reduce incident volume.
- Support continuous improvement by identifying recurring issues or inefficiencies, proposing and delivering technical or process-based solutions.
- Ensure all changes and new deployments follow formal release and change control processes, including CAB preparation.
- Own the documentation of application processes, data flows, and GDPR/information security considerations across all platform applications.
- Dedication to developing you and your career- we can give you the tools, guidance and support you need to be successful in your career
- Opportunities to enhance your experience and skillset by moving across the global organisation
- Regular events and incentives
- Competitive salary and bonus and benefits including medical aid
- Financial protection and support for you and your family including group life cover, income protection for disability, critical illness support and family funeral benefit
- Provident Fund from January 2026
Join us and make a difference!
If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further. Acacium Group is the UK’s largest healthcare staffing and solutions partner and specialise in the healthcare, social care, and life sciences industries. We are a business with scale, leading digital capabilities and a strong financial profile, with a vision to be the leading global healthcare solutions partner.
We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do - Putting People First, Always by your Side, Driven by Excellence.
Join us and play a key part of shaping the future of society and improving people’s lives!
To thrive in this role, you must have.
- Degree or equivalent qualification in Computer Science, Software Engineering or related field.
- Proven experience in a platform analyst or similar product-focused, cross-functional role.
- Understanding of application lifecycles and basic software development practices.
- Be comfortable working across global teams and time zones
- Experience managing backlog, writing clear user stories, and supporting delivery sprints.
- Knowledge of ITSM tools (e.g., ServiceNow) and incident management best practices.
- Excellent communication and stakeholder engagement skills, with the ability to translate between technical and non-technical audiences.
- Experience working in or managing Low Code platforms (Outsystems, Blue Prism, Power Platform, etc.) or custom AI-based applications.
Employment Equity: The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
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