41 Technicians jobs in Germiston
Desktop Support Technicians (1 Month Contract)
Posted 4 days ago
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Job Description
We are recruiting for a Desktop Support Technician.
Duties & Responsibilities- Provide general IT support to all company users;
- Attend to LAN, WAN and Mobile devices calls;
- Troubleshoot hardware and software errors;
- Resolve connectivity issues;
- Asset Management processes and procedures for IT equipment;
- Setup and configure desktops, printers and mobile devices to the network;
- Install application programs requested by the user;
- Setup training environments when requested;
- Deploy software patches and updates;
- Provide laptop support;
- Re-imaging of desktops, laptops and mobile devices as required;
- Basic printer troubleshooting and support;
- Problem determination and resolution;
- Bandwidth monitoring, usage and statistics;
- Liaise with Telkom on day-to-day running of the VSAT, ME and VPN networks to all offices;
- Ensure that all invoices submitted by service providers are accurate;
- Liaise and coordinate with Telkom engineers on office movements, installations and relocations of VSAT and landline as applicable;
- Liaise with engineers regarding PC, printer and peripheral repairs and call outs;
- Switch maintenance and management at HO, PEO, warehouse, Backup Site and MEO offices;
- Identification, reporting and removal of rogue devices connected to the Commission’s network;
- Shipping all computer related equipment to relevant locations;
- Maintain database of WAN infrastructure;
- Monitoring and Management of APN (Access Point Names);
- Monitoring and Management of MDM (Mobile Device Management).
- Deep skills and experience in mobile and desktop support of Microsoft Operating Systems (Windows) and Microsoft applications (Office, Outlook, Internet Explorer, WSUS, etc);
- Experience in troubleshooting and problem solving technical issues;
- Knowledge of HP/Cisco switches and routers;
- Certifications;
- Deep knowledge and understanding of video conferencing solutions, including both physical and online and virtual based solutions like Skype for Business, MS Teams and Zoom;
- Good documentation and administration skills;
- Deep knowledge and understanding of configuring Android devices;
- Good knowledge and understanding of Mobile Device Management tools;
- Good knowledge and understanding of configuring APs.
Field Service Technicians X10 M/F
Posted 18 days ago
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Job Description
Technical & Services - Parts and / or Services
Position titleField Service Technicians X10 M/F
Contract Contractual hoursFull-time
Summary Statement:
The purpose of this position is to maintain, service and repair material handling equipment, systems and products on company premises in a timely and cost-effective manner so that customer and company requirements are met; maintaining vehicle records.
Key Performance Areas:
To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time:
- Servicing of material handling equipment and maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service / maintenance.
- Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor.
- Maintains vehicle maintenance and operational data / history by updating and timeously communicating information that must go on record.
- Provide complete customer satisfaction in a polite and professional manner.
- Ensure proper communication between self, workshop staff (supervisor and controller) and customer.
- Ensure OHSACT requirements are met in all actions on company and client premises; maintains a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulation.
- Updates job knowledge by participating in educational opportunities.
Africa, South Africa
Location11 Gross Street, Tunney Industrial Estate, Elandsfontein, Germiston
#J-18808-LjbffrField Service Technicians X10 M/F
Posted 18 days ago
Job Viewed
Job Description
Technical & Services - Parts and / or Services
Position titleField Service Technicians X10 M/F
ContractFull-time
Summary Statement:The purpose of this position is to maintain, service and repair material handling equipment, systems and products on company premises in a timely and cost-effective manner so that customer and company requirements are met; maintaining of vehicle records.
ProfileKey Performance Areas:
- Servicing of material handling equipment and maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service / maintenance.
- Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor.
- Maintains vehicle maintenance and operational data / history by updating and timeously communicating information that must go on record.
- Provide complete customer satisfaction in a polite and professional manner.
- Ensure proper communication between self, workshop staff (supervisor and controller) and customer.
- Ensure OHSACT requirements are met in all actions on company and client premises; maintains a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulation.
- Updates job knowledge by participating in educational opportunities.
Africa, South Africa
Location11 Gross Street, Tunney Industrial Estate, Elandsfontein, Germiston
#J-18808-LjbffrTechnical Support
Posted 10 days ago
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Job Description
- The ideal candidate will either have completed some form of IT qualification, or will have experience working in an IT / hardware support role.
- Must have a valid drivers license.
Consultant: Angela Heydenreich - Dante Personnel East Rand
Technical Support Engineer
Posted 2 days ago
Job Viewed
Job Description
Key Responsibilities :
Primary Duties :
- Provide telephonic and on-site technical support
- Perform first-level fault finding and testing
- Assist with system design and application for the sales team
- Deliver technical training and product demonstrations
- Evaluate new product performance
- Maintain the product demonstration room
- Capture support cases and generate weekly reports on the ERP system
Secondary Duties :
- Assist R&D with product testing and development
- Support the Marketing team with technical documentation
General :
- Follow company policies and health & safety procedures
- Support broader operational tasks when needed
Key Performance Indicators (KPIs) :
- Accuracy of support, designs, testing, and reporting
- Quality of ERP case entries and weekly reports
- Professional execution and task completion
- Compliance with internal processes and procedures
Technical Support Manager
Posted 4 days ago
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Job Description
A leading cash management company based in Houghton is urgently looking for a Support Manager to be responsible for managing the provision of technical support to ICT operations through efficient and responsive Service Desk and Service Delivery Management teams. The Support Manager will be accountable for the delivery of the functional strategy and service management performance in line with service level agreements (SLAs).
Duties & ResponsibilitiesIn order to be considered, the following is required:
- Degree in Information Technology Management, Computer Science, Business Administration, Commerce or similar
- Certification in relevant Enterprise Architecture or Technology frameworks and methodologies (Advantageous)
- Microsoft Office Suite
- Customer Service
- Team Leadership
- Business Analysis
- Good written and verbal communication skills
- Programming languages
- Data modelling
- Understanding of database / database management
- Knowledge of ICT project management principles (e.g., Agile)
- Understanding of Software Development Life Cycle (SDLC)
- A strong technical background in applications or technical management experience
- 8 years of experience within a technology department
- 5 years of management experience leading a team of ICT professionals
- 3 years of financial industry experience
Key Performance Areas (KPAs):
- Technology strategy and innovation
- Planning and organisation
- Execute analysis and design activities
- Technical implementation within own area
- Vendor management
- Customer management
- Business partner relationship management
- Quality
- Risk management
- Finance
- Leadership and people management
If you would like to email your CV directly, please send it to or contact .
Please consider your application as unsuccessful if you have not received a response within 14 days of submitting your application.
Package & RemunerationPlus Medical Aid, Pension, Risk Benefits, Disability, Funeral Cover, 13th Cheque for non-management roles.
#J-18808-LjbffrTechnical Support Representative
Posted 6 days ago
Job Viewed
Job Description
This position provides high quality telephonic technical support and problem resolution to customers each day, in a manner that meets or exceeds defined department objectives to protect and increase LexisNexis revenues. Additionally, this position initiates the escalation process for unresolved customer problems. Technical Support Representatives performing at this level will be required to utilize skills from training, education, experience, or certifications to fulfill their daily responsibilities. This position will also assist with account related issues, including ID/password assistance, billing/invoice support, and other general account related services. Representatives with advanced education, experience or certifications will be expected to share their skills and knowledge into the department to continually improve the overall knowledge of the staff. In addition, this position will work in a team environment to maximize individual and team performance.
Qualifications
- Bachelor’s degree in a technical field or equivalent experience.
- 1-2 years job related experience.
- Experience with software support (technical troubleshooting and usability support)
- Experience with internet troubleshooting and website support
- Experience with supporting accounting applications a plus.
- Experience with enterprise technical support including software, hardware, and enterprise systems a plus.
- Experience with support account/billing related assistance a plus.
- Ability to adapt and multi-task to support incoming calls, email, chat, etc.
- Ability to quickly understand key terms and phrases to apply appropriate troubleshooting techniques.
- Ability to work with difficult customers and diffuse frustrating situations.
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Technical Support Representative
Posted 11 days ago
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Job Description
Technical Support Representative page is loadedTechnical Support Representative Apply locations Johannesburg time type Full time posted on Posted 30+ Days Ago job requisition id R46662
Description
This position provides high quality telephonic technical support and problem resolution to customers each day, in a manner that meets or exceeds defined department objectives to protect and increase LexisNexis revenues. Additionally, this position initiates the escalation process for unresolved customer problems. Technical Support Representatives performing at this level will be required to utilize skills from training, education, experience, or certifications to fulfill their daily responsibilities. This position will also assist with account related issues, including ID/password assistance, billing/invoice support, and other general account related services. Representatives with advanced education, experience or certifications will be expected to share their skills and knowledge into the department to continually improve the overall knowledge of the staff. In addition, this position will work in a team environment to maximize individual and team performance.
Qualifications:
Bachelor’s degree in a technical field or equivalent experience.
1-2 years job related experience.
Experience with software support (technical troubleshooting and usability support)
Experience with internet troubleshooting and website support
Experience with supporting accounting applications a plus.
Experience with enterprise technical support including software, hardware, and enterprise systems a plus.
Experience with support account/billing related assistance a plus.
Ability to adapt and multi-task to support incoming calls, email, chat, etc.
Ability to quickly understand key terms and phrases to apply appropriate troubleshooting techniques.
Ability to work with difficult customers and diffuse frustrating situations.
RELX is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact or if you are based in the US you may also contact us on 1. .
Please read our Candidate Privacy Policy .
#J-18808-LjbffrTechnical Support Representative
Posted 11 days ago
Job Viewed
Job Description
Join to apply for the Technical Support Representative role at RELX .
DescriptionThis position provides high-quality telephonic technical support and problem resolution to customers daily, aiming to meet or exceed department objectives to protect and increase LexisNexis revenues. The role involves initiating escalation processes for unresolved issues and utilizing skills from training, education, or certifications to fulfill responsibilities. It also includes assisting with account-related issues such as ID/password recovery, billing, and general account services. Experienced representatives are expected to share their knowledge to improve team performance, working collaboratively in a team environment.
Qualifications- Bachelor’s degree in a technical field or equivalent experience.
- 1-2 years of relevant experience.
- Experience with software support, including troubleshooting and usability support.
- Experience with internet troubleshooting and website support.
- Supporting accounting applications is a plus.
- Experience with enterprise systems, hardware, or billing support is a plus.
- Ability to multitask across calls, emails, and chat support.
- Quick understanding of key terms for troubleshooting.
- Ability to handle difficult customers and de-escalate situations.
RELX is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, creed, religion, sex, national origin, or other protected characteristics. For accommodations, contact or call 1. .
#J-18808-LjbffrTechnical Support Representative
Posted 18 days ago
Job Viewed
Job Description
Description
This position provides high quality telephonic technical support and problem resolution to customers each day, in a manner that meets or exceeds defined department objectives to protect and increase LexisNexis revenues. Additionally, this position initiates the escalation process for unresolved customer problems. Technical Support Representatives performing at this level will be required to utilize skills from training, education, experience, or certifications to fulfill their daily responsibilities. This position will also assist with account related issues, including ID/password assistance, billing/invoice support, and other general account related services. Representatives with advanced education, experience or certifications will be expected to share their skills and knowledge into the department to continually improve the overall knowledge of the staff. In addition, this position will work in a team environment to maximize individual and team performance.
Qualifications:
- Bachelor’s degree in a technical field or equivalent experience.
- 1-2 years job related experience.
- Experience with software support (technical troubleshooting and usability support).
- Experience with internet troubleshooting and website support.
- Experience with supporting accounting applications a plus.
- Experience with enterprise technical support including software, hardware, and enterprise systems a plus.
- Experience with support account/billing related assistance a plus.
- Ability to adapt and multi-task to support incoming calls, email, chat, etc.
- Ability to quickly understand key terms and phrases to apply appropriate troubleshooting techniques.
- Ability to work with difficult customers and diffuse frustrating situations.