18 Technical Support jobs in Stellenbosch

Location: Paarl, Western Cape

Type: Full-Time

Sector: Renewable Energy, Agriculture & Industrial

2Zero50 is seeking a hands-on, technically skilled Technical Support & Maintenance Team Lead to oversee the operational integrity of our installed renewable energy systems. You’ll lead technical troubleshooting, remote monitoring, and client support, while helping ensure our systems perform reliably and safely across diverse agricultural and industrial sites. This is a client-facing, fast-moving role that requires initiative, technical know-how, and a passion for renewable energy.

• Lead the diagnosis and resolution of technical system issues
• Provide remote and on-site support to clients during system faults or performance concerns
• Coordinate preventative and reactive maintenance schedules
• Manage firmware/software updates and support minor coding or configuration tasks
• Collaborate with engineering teams on system upgrades, optimisation, and performance improvements
• Use remote monitoring platforms to proactively identify and resolve faults
• Ensure all systems comply with safety regulations and SANS standards
• Represent 2Zero50 professionally, ensuring high levels of customer satisfaction

• Relevant technical qualification (Electrical or Mechanical)
• Minimum 2 years’ experience as an Electrician, Technician, or Wireman
• Solid knowledge of PV systems, battery storage, inverters, and monitoring software
• Strong leadership, communication, and interpersonal skills
• Valid driver’s license and willingness to travel to client sites across South Africa
• Organised, self-driven, and solution-oriented

We are a growing, passionate team dedicated to the power of smart renewable energy systems. Now in our fourth year, we design and install high-performance solar systems tailored to our clients' needs — especially in agriculture and industry. Our focus is on long-term performance, not quick fixes.

At 2Zero50, you’ll find:

• A collaborative, dynamic team culture
• A strong commitment to innovation, quality, and client satisfaction
• Opportunities to grow with a company making a tangible impact
• Real ownership of your work and contributions

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Santam is looking for a passionate and energetic individual for a position as Technical Support: Geographical Information Systems & Risk Analysis who will be based in Tygervalley, Bellville. This exciting opportunity is available within Santam Group Underwriting.

This role will provide support to the technical specialist in the Risk Management Team, positioned in the Underwriting Risk Management department. This will include:

• Assist with the management of certain project deliverables (e.g. geocoding, thatch accumulation, etc.).
• Assist with the management of ESRI’s cloud solution, ArcGIS Online.
• Data management: collection, cleaning, analysing, and visualisation of non-spatial/spatial data.
• Daily duties on the FloodQueries (flood) mailbox and the MyLocation (geocoding) mailbox.

KEY ACCOUNTABILITIES:

• Assist with the management and execution of the project deliverables.
• Underwriting Viewer support: Provide administrative and data management support to the ArcGIS Online Viewer application.
• Data collection, cleaning, and analysis: Perform daily GIS tasks relating to data collection, cleaning and analysis for both spatial and non-spatial data.
• Geocoding of Santam policy data: Perform the cleaning of address data, followed by geocoding and reverse geocoding.
• GIS analysis.
• Report writing (presenting research or analysis results).
• LITool updates on the Viewers and PolicyCenter (PC).
• Application development, support, and updates.
• ArcGIS Online management and support.
• Conduct training sessions (e.g. geocoding, viewers overview).
• FloodQueries mailbox management: Be responsible for e-mail queries relating to flood reviews one day per week.
• MyLocation mailbox management: Be responsible for e-mail queries relating to geocoding enquiries one day per week.

• BSc/Bachelor’s degree in Geomatics/Geoinformatics or relevant specialist degree.
• 10 - 15 years’ experience as a GIS Technologist/Professional.

• Basic knowledge of disaster risk (floods, fire, etc.).
• Must be proficient in the ESRI software suite (e.g., ArcGIS Pro, ArcGIS Online).
• GIS data capture, data preparation and analytics.
• Python scripting skills for customisation and automation will be a benefit.
• Geocoding capabilities.
• Spatial analytics.
• Coordinate Systems and Map Projections.
• Research and report writing.
• Advance knowledge in MS Office: Word, Excel, PowerPoint, Outlook.
• Good communication, presentation, and networking skills.
• Ability to work under pressure.
• Teamwork.
• Analytical thinking.
• Problem solving.
• Time management.
• Client focus.
• Flexibility and adaptability.
• Drives results.
• Cultivates innovation.
• Plans and aligns.
• Balances stakeholders.

Apply by :

We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1.To see what life at Capitec is all about and complete a short assessment, pleaseclick here!

2. Once you have completed the above finalize your application by clicking apply below.

• To provide comprehensive 2nd Tier technical support to Capitec Bank branches and 1st Tier technical support to campus environments, promptly addressing and resolving technical queries while adhering to service level agreements.
• Conduct thorough root cause analysis to identify and resolve technical issues, ensuring a seamless and efficient operation for Capitec Bank and its stakeholders within the agreed service level agreements.
  

Minimum:

• 1-2 years of experience in an IT service and technical support delivery capacity
• IT Branch support experience (or Branch champion experience for internal candidates)
• Basic hardware, software and network support experience.

Ideal:

• 2+ years of experience in an IT service delivery capacity.
• Working in a service / client engagement environment.

• Certification in Information Technology - Computer Science or Information Technology - Technical Support

• A relevant tertiary qualification in Information Technology - Computer Science or Information Technology - Technical Support

Minimum:

• Client care and service protocol
• Basic hardware, software and network support principles
• Troubleshooting and root cause analysis

Ideal:

• Banking systems
• Conflict management skills

• Analytical Skills
• Attention to Detail
• Communications Skills
• Interpersonal & Relationship management Skills
• Problem solving skills

• Clear criminal and credit record

Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.

Customer Support Consultant (POS25031)

Somerset West

R 20 000 to R 25 000 per month (negotiable depending on your experience)

Requirements:

• Training/ Educator or Consulting experience
• Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience
• Proficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packages
• Excel proficiency intermediate
• Customer service / support experience will be advantageous
• Previous experience in the Property/Rental sector will be an advantage

Responsibilities :

• Creating and managing training plans with customers
• Reporting on training progress of all customers that is in training
• Work directly with client to effectively coordinate each training project to completion.
• Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.
• Provide system training to customers
• Providing customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the system
• Assist with preparing data and uploading on to the system for new customers

Closing Date: 15 February 2025

Customer Support Consultant (POS24302)

Somerset West

R 20 000 to R 25 000 per month (negotiable depending on your experience)

Requirements:

• Training/ Educator or Consulting experience
• Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience
• Proficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packages
• Excel proficiency intermediate
• Customer service / support experience will be advantageous
• Previous experience in the Property/Rental sector will be an advantage

Responsibilities :

• Creating and managing training plans with customers
• Reporting on training progress of all customers that is in training
• Work directly with client to effectively coordinate each training project to completion.
• Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.
• Provide system training to customers
• Providing customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the system
• Assist with preparing data and uploading on to the system for new customers

Closing Date: 31 October 2024