9 Technical Roles jobs in Durban

Role: Advice Digital Technical Specialist Wealth

Category: Wealth Management
Location: Tygervalley
Salary: R300 000 R350 000 Per Annum

A leading financial services provider is seeking a dynamic Digital Technical Specialist to join their Technical Advice Team in Tygervalley, Cape Town. This role supports the digital transformation of the wealth advice function by driving the adoption and development of a digital financial planning tool. It is ideal for someone with a strong foundation in financial planning and a passion for innovation, training, and adviser enablement.

Key Responsibilities:

• Deliver training to financial advisers on the use of the digital wealth advice tool through virtual platforms (e.g., MS Teams) and in-person sessions.
• Participate in adviser office visits to encourage tool adoption and provide hands-on support.
• Collaborate with teams to improve and refine the digital advice process and tools.
• Drive the development, testing, and rollout of new tool enhancements.
• Translate complex financial planning concepts into engaging presentations and easy-to-use materials.
• Provide technical system support to advisers, support staff, and regional teams.
• Interpret financial needs analyses and digital cash flow projections to assist with client planning.
• Develop written and video-based training content and tool guides.
• Test digital enhancements for functionality and user experience.
• Support the standardisation of advice processes and documentation.
• Partner with cross-functional teams to define digital tool requirements based on real-world adviser and business needs.
• Compile regular communications, reports, and presentations for stakeholders on tool performance and advice processes.

• A qualification in Financial Planning, Wealth Management, or Finance (completed or near completion, CFP preferred).
• Minimum of 2 years experience in the financial planning, wealth advice, or finance industry.
• Strong command of English, both written and spoken.
• Proficient in Microsoft Office, especially PowerPoint and Word.
• Willingness to travel occasionally within South Africa.
• Experience working directly with financial advisers or clients is a plus.

• Professional, confident, and articulate.
• Energetic, innovative thinker with a problem-solving mindset.
• Skilled in translating complex business needs into digital solutions.
• Excellent written and verbal communication skills.
• Strong analytical and creative thinking abilities.
• Able to work collaboratively across departments and teams.
• Attention to detail with strong presentation and interpersonal skills.
• Adaptable, emotionally intelligent, and resilient under pressure.

A leading Islamic

Netsurit's mission is to "Support the dreams of the doers." We aim to help employees achieve their personal dreams and ambitions, while enabling our customers to meet broader business goals by taking the burden of day-to-day IT operations off their shoulders. Join the Netsurit team and enjoy a culture that encourages employees to dream and work towards their personal goals!

We are ranked #305 on Inc 5000 America's Fastest-Growing Private Companies and were awarded the 2024 Winner for Global MSP501 in the Top 500 Managed Service Providers!

• Minimum of 3-5+ years' experience in IT & Networking environment.
• Formal IT qualifications, ideally Microsoft role-based certifications.
• Experience in Server/Network Support, Cloud technologies, Projects, and Client service consulting.
• Strong problem-solving skills and eagerness to learn and grow within Netsurit.
• At least 1 year of onsite experience at a client location.

• Provide high-end, proactive, and reactive technical support for Netsurit clients.
• Design and implement projects based on client requirements and scope.
• Conduct infrastructure security analysis and reporting.
• Create client documentation and policies.
• Manage incidents, problems, service requests, and apply change management as needed.
• Understand ITIL Framework and ITSM systems.
• Proficiency in Microsoft technologies: Office 365, Microsoft 365, Azure, Hyper-V, VMWare.
• Knowledge of TCP/IP protocols, VLANs, firewalls, managed switches, and routers.
• Understanding of network security, malware, and ransomware prevention.
• Assist and mentor junior consultants and host technical workshops.

Job Profile Summary

The Senior Associate Networking Technical Services (TS) Systems Integration Specialist is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLAs).

This role performs configurations, actions installations and attends to break/fix events.

This role works towards associate to professional level certification, whilst at the same time developing business knowledge.

Key Responsibilities:

• Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle
• Takes responsibility for problem resolution and troubleshooting during project lifecycle
• Escalates complex problems to the relevant third parties.
• Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover
• Compiles and maintains project administration (Time Capture and feedback to stakeholders)
• Conducts elementary presentations within the customer's organization.
• Expected to take leadership from senior resources on relevant technologies according to specialization and best practice.
• Performs any other related task as required.

Knowledge and Attributes:

• Developing fundamental project and administration ability.
• Developing understanding and appreciation of technical design principles and compute layers.
• Ability to develop an understanding of fundamental project and administration processes.
• Display a strong learning orientation.
• Good verbal communication skills.
• Demonstrate a client service orientation.
• Hands-on proactive in approach.

Academic Qualification and Certifications:

• Bachelor's degree or equivalent in Information Technology or Computing or a related field.
• Professional level certification in different Networking technologies such as Cisco CCNP, Aruba ACP-CA or ACMP, F5201/301

• Installation knowledge of the following technologies would be advantageous
• Cisco Meraki Routing/Switching
• Cisco Wireless
• Cisco ISE
• Cisco Viptela SDWAN
• Cisco Catalyst Centre
• Aruba Central
• Aruba ClearPass
• F5 BIG -IP Server Load Balancing
• InfoBlox DDI (IPAM)
• Ekahau – Wireless Survey

Required Experience:

• Minimum 4 years’ work experience in technical implementation engineering, specific to Networking technologies.
• Moderate level of experience engaging with clients and conducting presentations.
• Moderate level of experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers.
• Moderate level of experience in diagnosis and troubleshooting.