Management Assistant

East London, Eastern Cape Palesa Mbali Group

Posted 13 days ago

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Job Description

Purpose of the Role:

The Management Assistant provides high-level administrative and operational support to senior management. This role ensures the efficient coordination of executive activities, enabling leaders to focus on strategic priorities. The Management Assistant acts as a gatekeeper, problem solver, and trusted liaison across the business.

Responsibilities are but not limited to

  • Strong product/service comprehension for articulating to customers.
  • Analytical skills for product effectiveness and efficiency.
  • Customer engagements: understanding the needs of the customers and provide efficient and effective solutions.
  • Assisting and providing input on product/service development and handling service providers' queries.
  • Assisting with compliance submissions for the products & services.
  • Filling and contract management.
  • Managing the office of the Director.
  • Preparing and presenting product/service reports to the Director.
  • Manage contact between customers, clients, service providers, and all stakeholders and businesses.
  • Enroll and assist customers in taking up the services through various tech platforms and sourcing client documents/information required for each product.

Attributes:

  • Commercial / business acumen
  • Focus and attention to detail - Customer / client-centric minded.
  • Analytical skills.
  • Effective communication skills

Requirements:

  • 2 to 5 years’ experience in a diversified business environment (experience in hospitality, retail, or restaurant industry advantageous).
  • Degree or Diploma in business management or related.
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Provincial Management

5201 East London, Eastern Cape Sabenza IT & Recruitment

Posted 4 days ago

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Permanent
Description We are seeking for a capable individual with strong leadership skills to drive and support the comapny strategy in the province by developing, implementing and monitoring and operational plans and initiatives to achieve profitability and growth targets, while ensuring prudent financial, operational and risk management, the upholding of customer service standards and nurturing of stakeholder relationships.Responsibilities Achieve Strategic ObjectivesAnalyse the company's strategic plan and create and execute a long, short and medium term provincial strategic and operational plan for funeral service.  Ensure that every Area manager can execute on a business and operational plan for their respective areas, aligned to the overall strategic plan.Collaborate with the General Manager to develop the integrated business plans for their respective business areas of responsibility.Operationalise and execute the strategic business plan.Submit quarterly and monthly progress reports.Identify and comprehensively, inclusive of the financial implications.Quarterly and monthly progress reports on the execution of the plans for Area Managers and support functions, such as training and senior citizens.Achieve the annual targets.Evaluate performanceEnsure all regions under your control meet the set targetsAchieve the business split  for Funeral Service between Private, Fund and contract businessAchieve the minimum conversion rate objectiveEnsure that all area managers are achieving agreed targetsPerformance ManagemenHuman Resource Management • Create and execute a succession plan for the province.• Ensure that a signed performance contracts are in place for all direct reports.• Ensure that a development plan is available for each manager in the province and is  aligned to the provincial strategic objectives.• Ensure that all agencies are properly staffed.• Ensure that there are sufficient assistant agents in training• Ensure that the training agencies are properly staffed• Ensure that all the non-compliance and non-performance issues of direct reports are identified and disciplinary processes are adhered to.• Conduct coaching and mentoring sessions with direct reports.• Communicate regularly, via multiple mediums with all employees on policies, practices strategies on marketing, operational another related issues.Customer Service • Develop and implement the business development strategy for the client in collaboration with the General Manager.• Engage continuously with key stakeholders , internal and external• Ensure good cooperation between the different departments in the province•Create and build relationships with communities.• Ensure that complaints escalated is investigated and resolved• Proactively build strong commercial and strategic relationships to drive the business agenda with key stakeholders.• Establish a strong network of business contacts and leverage the relationships to drive the business agenda.Financial Management • Compile a capital budget for the province the addresses Vehicles, furniture, equipment, computers, telephones and other ICT equipment and Fixed properties for the business.• Plan and manage the Funeral Service capital and budgets for the Fleet and Assets• Ensure that all funeral agencies are profitable and expenses are within budget• Ensure that stock levels are maintained.Effective utilisation of the fleet and other assets• Plan and implement effective cost saving measures• Ensure that policy and procedures pertaining to financial transactions and management are met.Risk Management • Management of risk within Funeral Service and compliance to all relevant policies and legislations.• Ensure that all audit findings are addressed and resolved within the allocated time frame• Consult policies, procedures and compliance standards of the Group. Identify, monitor, measure, report and manage potential risks that the business may be exposed to. Implement risk mitigation strategies.• Review Internal Audit reports and implement the necessary corrective action to ensure that clean audit reports are achieved across the business divisions to mitigate reputational damage.• Ensure that all non-compliance related issues are addressed.RequirementsTertiary qualification in marketing or sales and operations.Proficient in MS Office Suite (MS Word, MS Excel, MS PowerPoint).10+ years in strategic and tactical management experience.Experience in managing large and diverse teams in target-driven, sales-focused, customer-centric environments.Required to have well developed commercial acumen gained through experience in the funeral service industry.Needs to understand and appreciate the complexities of potential reputational risk in the delivery of funeral services.Sound understanding of and practical experience in the application of human resources, operational, risk and customer service practices and principles.Good understanding of financial management, budgeting, cost management and financial reporting.Understands the regulatory environments for Funeral Service and the associated requirements on the organisation.
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Junior Management Couple

Port St. Johns, Eastern Cape Phoenix Recruitment

Posted 27 days ago

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Job Description

Maintenance:

Duties:

Perform routine emergency maintenance tasks
Diagnose and repair air equipment efficiently.
Conduct fault-finding and troubleshooting for technical and mechanical issues
Maintain and repair infrastructure
Ensure all work adheres to safety and quality standards, prioritizing guest comfort and satisfaction.
Assist with general management and hosting
Be available for on-call duties working flexible hours, including weekends and holidays.

Requirements:

Grade 12
At least 2+ years experience in a similar role
Basic mechanical repairs & fault-finding skills.
Strong customer communication skills.
Valid Drivers License will be an advantage
Excellent organizational skills, with an ability to prioritize important projects.

FOH / Admin Assistant:

Duties:

General administration, accounts and stock control.
Quality control of food, food presentation and service
Motivating staff and leading them.
Excellent Guest liaison skills
Have a strong eye for detail with regards to all lodge rooms, service & food

Requirements:

Grade 12
A formal Game Lodge Management qualification will be an advantage
Minimum 2-4 years in Front of House in 45-star establishments
Computer literate Semper will be an advantage
Excellent sales & customer care skills
Strong admin skills
Have good organizational skills
Well-spoken and well presented
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Channel Management Head

East London, Eastern Cape R900000 - R1200000 Y FNB South Africa

Posted today

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Job Description
To conceptualise, formulate and execute the product development strategy

FNB introduction
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our Private Banking and Advisory Team, you will be surrounded by unique talent, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.

Are You Someone Who Can

  • Achieve revenue targets by growing existing client portfolios or acquiring new clients.
  • Meet the required Cost to Income for the Channel while managing budget goals and controlling costs to enhance efficiency.
  • Foster a service culture that builds strong relationships and encourages exceptional client service.
  • Cultivate and manage productive relationships with various stakeholders, including end-users, SMEs, project managers, and senior staff.
  • Advise specialists on target management and actively participate in planning and presenting the Channel's budget.
  • Maintain expert knowledge of specific products, pricing, application procedures, and processing timelines to drive Channel objectives and targets.

You will be an ideal candidate if you have;

  • A minimum of 8-10 years of experience in banking, investment, financial planning, wealth management, and client-facing roles, with at least 4 years in a leadership position.
  • A relevant NQF Level 8 qualification, such as a Post Graduate Diploma in Financial Planning or a BCom Honors in Investment or Risk Management.
  • FAIS fit and proper status, with completed RE5 and RE1 qualifications being advantageous.

Requirements
Additional Requirements
In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

POST
FNB

*Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. *
28/09/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

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Consultant: Medical Management

East London, Eastern Cape R625000 Y Road Accident Fund

Posted today

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Job Description

Division: Claims

Reference No: 6084

Location:

East London, Eastern Cape, ZA

Employment Type: Fixed Term Contract

Disability (EE targeted role): Yes

T.A.S.K Grade: 11

Job Posting Salary: R501,775.00

Job Posting End Date: 25 Sep 2025

The Road Accident Fund's mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
CONSULTANT: MEDICAL MANAGEMENT T.A.S.K GRADE 11 (X24)
Note: These are 36-month, fixed-term contract positions
Purpose of the job:
The
Consultant: Medical Management
is responsible for implementing the medical management activities, medical exception handling and providing administration support in claims processing.

Key Performance Areas
Medical management

  • Conduct medical assessment and compile injury assessment reports.
  • Conduct assessments and bill reviews on submitted claims, focusing on the appropriate level of care, the length of stay, and quality of care.
  • Incorporate tariffs, cost savings initiative recording, and treatment protocol to ensure that all service providers adhere to the rules, and the tariff as guided by the RAF and / or any that is considered reasonable.
  • Preauthorize submitted claims aligned to RAF clinical guidelines including the RAF formulary, treatment protocols and related tariffs.
  • Escalation of complex cases for multi-disciplinary review and adjudication.
  • Participate in the consultations process on the implementation of medical claims processes.

Exception handling.

  • Ensure the implementation and maintenance of a formal exception handling process within the medical management.
  • Maintain the documentation and regular updating of the exception handling process.
  • Maintain the implementation of an unusual occurrence procedure.

Reporting

  • Track and report against set objectives and targets.
  • Report on emerging risks.
  • Provide ad hoc reports on process improvement initiatives.
  • Produce documents, briefing papers, reports, and presentations.

Stakeholder management

  • Deal with/and respond to correspondence.
  • Maintain healthy relationships with all stakeholders.
  • Follow up and resolve all queries and make recommendations on which corrective actions are appropriate.
  • Follow up and feedback to all stakeholders to keep them updated on the status of a query.
  • Respond to queries within the predefined turnaround times.

Qualifications

  • Bachelor's Degree/Advanced Diploma in Health Sciences /Medical related qualification.
  • Registration with HPCSA/SANCA

Experience

  • Relevant 3 years' experience in a Medical related environment

Technical And Behavioral Competencies Required

  • Claims management process/ processes and systems.
  • Medical product management
  • Medical bill reviewing
  • Medical case management
  • Complex problem identification, solving and decision making
  • Customer value proposition
  • Strong clinical analytical capabilities
  • Knowledge of motor vehicle accident legislation
  • Planning, Organising and Coordinating.
  • Personal Mastery.
  • Judgement and Decision Making.
  • Ethics and Values.
  • Client Service Orientation.

NB: "RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs."
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful
Security Vetting shall be conducted on all prospective employees
It is the applicants' responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

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Disaster Management Assistant

New
Eastern Cape, Eastern Cape Nelson Mandela Bay Metro

Posted today

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Job Description

full-time
Job title : Disaster Management Assistant Job Location : Eastern Cape, Deadline : November 08, 2025 Quick Recommended Links

Qualifications and experience required:

  • Matric (Preference will be given to applicants with a Disaster Management qualification).
  • Valid Code EB driver’s licence.
  • Physically fit.
  • Computer literacy in Microsoft Office applications.
  • Knowledge of and able to perform project administration (would be an added advantage).
  • Zero to two years’ experience.

Special conditions attached to the post:

  • Required to be on standby.
  • Required to work overtime during specific unplanned emergencies/disasters, or to attend meetings.
  • The physical attributes associated with this post necessitates that the incumbent is physically fit and able-bodied to perform the relevant functions, and as such, shortlisted candidates will be required to submit themselves to the Municipal Medical Doctor to be medically examined as part of the selection process.

Job purpose:

  • Reducing, preparing for and responding to the effects of and/or possible disaster/life-threatening situations in the Nelson Mandela Bay Municipality and ensure safety.
  • As part of the selection process, candidates may be tested on any requirement, skill or competency, which will include pre-employment screening, medical examination, security vetting and psychometric assessment.
  • Fringe benefits will include membership of a Retirement Fund, Medical Aid Scheme, Group Life Assurance Scheme, participation in a Housing Subsidy and Car Schemes (subject to the conditions of the various Schemes), and normal leave and sick leave benefits.

  • Security / Safety jobs

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Live-In Management Couple

Barkly East, Eastern Cape R104000 - R130878 Y Tenahead Lodge

Posted today

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Job Description

Job Advertisement: Live-In Management Couple

Location: Near Rhodes, Eastern Cape

We are seeking a live-in management couple to head our 5-star country lodge, Tenahead Lodge & Spa.

EXPERIENCE AND QUALIFICATIONS

  • Appropriate tertiary qualification in hospitality management
  • Senior management experience in a 5-star hotel
  • Driver's license

DUTIES AND RESPONSIBILITIES

  • General Management
  • Administrative Tasks
  • Budget and Finances
  • Human Resources
  • Operations
  • Guest Relations and Satisfaction
  • Maintenance
  • Compliance
  • Marketing and Sales

REMUNERATION

  • To be discussed upon offer or employment
  • Small-scale live-in accommodation

HOW TO APPLY

Send your CV, together with your ID, proof of qualification and references, to:

Subject line:Your name and 'Live-in management couple'

Job Type: Full-time

Application Question(s):

  • Are you and your partner willing to relocate?

Experience:

  • Hospitality Management : 3 years (Required)

Work Location: In person

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Live-In Management Couple

Rhodes, Eastern Cape R900000 - R1200000 Y Empact Solutions

Posted today

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Job Description

Job Advertisement:
Live-In Management Couple

Location:
Near Rhodes, Eastern Cape

We are seeking a live-in management couple to head our 5-star country lodge, Tenahead Lodge & Spa.

EXPERIENCE AND QUALIFICATIONS


• Appropriate tertiary qualification in hospitality management


• Senior management experience in a 5-star hotel


• Driver's license

DUTIES AND RESPONSIBILITIES


• General Management


• Administrative Tasks


• Budget and Finances


• Human Resources


• Operations


• Guest Relations and Satisfaction


• Maintenance


• Compliance


• Marketing and Sales

REMUNERATION


• To be discussed upon offer or employment


• Small-scale live-in accommodation

HOW TO APPLY

Send your CV, together with your ID, proof of qualification and references, to:

Subject line:
Your name and 'Live-in management couple'

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Junior Management Accountant 2

Uitenhage, Eastern Cape R200000 - R250000 Y Sovereign Foods Ltd

Posted today

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Job Description

Sovereign, a national supplier of chicken products to various markets with operations in five provinces, is seeking a thorough and committed individual for the position of Junior Management Accountant 2 in the Agriculture division. The successful incumbent will report directly to the Divisional Financial Manager: Agriculture. The Junior Management Accountant 2 will assist in the financial and production administration of the Agriculture division.

The ideal candidate should have a matric certificate or equivalent, a Diploma in Bookkeeping and 2 to 3 year's work experience in bookkeeping and financial administration. A BCom degree will be advantageous.

Results Required

  • Accurate and timeous financial accounting administration and reporting of broiler division
  • Maintain financial and operational cost control reconciliation
  • Complete, analyse and distribute monthly cost analysis
  • Assist in month-end accounting processes
  • Capture, compile and reconcile labour broker reports and forecasts. Follow up any pay queries with labour broker
  • Action ad hoc projects and general tasks as and when necessary

Critical Competencies and Skills

  • Excellent MS Excel skills, good understanding of database administration, good working understanding formula's, pivot tables, graphs
  • High degree of other computer literacy, i.e. MS Office
  • Sound knowledge and experience in ERP & financial systems. Syspro would be advantageous
  • Strong analytical ability and financial understanding
  • Good communication skills
  • Good written and verbal communication skills
  • Ability to take corrective action
  • Good time management skills

As Sovereign is an equal opportunity employer, preference will be given to applicants of designated groups, as defined by the Employment Equity Act.

To apply, forward your application via email to with Junior Management Accountant 2 as the subject line.

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Senior Officer: Hospital Case Management

East London, Eastern Cape R579259 Y Road Accident Fund

Posted today

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Job Description

Division: 3300

Reference No: 6080

Location:

East London, Eastern Cape, ZA

Employment Type: Permanent

Disability (EE targeted role): No

T.A.S.K Grade: 12

Job Posting Salary: R579,259.00

Job Posting End Date: 26 Sep 2025

The Road Accident Fund's mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
SENIOR OFFICER: HOSPITAL CASE MANAGEMENT (X3) – TASK GRADE 12

Locations:

  • East London (2 positions)
  • Mthatha (1 position)

Purpose of the job: The Senior Officer: Hospital Case Management is responsible for the coordination of medical care for motor vehicle accident patients/claimants in Hospitals.

Key Performance Areas

Assessment of Injuries

  • Assess extent of injuries on admitted patients.
  • Daily assessment of patient according to prescribed measurements.
  • Conduct daily patient scoring and data collecting.
  • Monitor quality of care.
  • Select and monitor clinical pathways.
  • Identify patients' needs.
  • Identify and record pre-existing conditions.

Facilitate patient care

  • Facilitate multi-disciplinary patient care where appropriate.
  • Facilitate timely transfers into the appropriate levels of care.
  • Coordinate the admission and pre authorisations of the transfers.
  • Coordinate and provide necessary health education.
  • Discharge planning and vocational guidance for the afterlife changing event for client
  • Drug utilization review.
  • Proper handover to Field Case Management for continuation of care.

Patient advocacy

  • Cost Benefits analysis of the medical services.
  • Liaison between patient and care team to ensure common understanding and conflict resolution.
  • Negotiate and procure resource services from providers.
  • Ensure that patient confidentiality is maintained by all parties.

Facilitate the accuracy and effective submission of invoices

  • Ensure that accounts submitted to the fund from service providers are valid in terms of RAF guidelines and the Road Accident Fund Act.
  • Assess and monitor claims invoices to curb over servicing or abuse and fraudulent claims.
  • Ensure that the accounts are paid timeously, according to service level agreements.
  • Ensure that services and treatments claimed for are accident related (related to the accident under consideration).
  • Compare outcomes and cost of different therapeutic modalities and surgical techniques and the information provided is invaluable in developing guidelines for clinical management.

Reporting

  • Compile and update Hospital Case management reports.
  • Recommend issuing of Undertaking Certificate.
  • Provide a reasonableness report of patient care in preparation of the rehabilitation post discharge.

Stakeholder management

  • Communicate with all levels of stakeholders.
  • Participate in relevant external RAF activities and events.
  • Ongoing engagements with service providers.

Qualifications

  • Bachelor's Degree or Advanced Diploma in Nursing/ Allied Health Professions or related qualification.
  • Registration with the relevant Health Professional Council Body.

Experience

  • Relevant 4 years' experience in the medical environment.
  • Experience in Managed Healthcare.
  • Knowledge of ICD and CPT coding will be an advantage.
  • Valid code 8 driving license.

Technical and behavioural competencies required

Behavioural

  • Planning Organising and Coordinating.
  • Personal Mastery.
  • Judgment and Decision Making.
  • Ethics and Values.
  • Client Service Orientation.

Technical

  • Core specialities in the case management process.
  • Knowledge of healthcare operations.
  • Ability to maintain patient confidentiality.
  • Full knowledge of medical tariffs, treatment plans.
  • Coding standards and protocols.
  • Knowledge of PFMA to be able to analyse different requirements as per the claimants.

NB: "RAF offers Total Employment Cost packages with no additional contributions from the Employer; successful candidates are required to structure their packages in a manner that will suit their needs."
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful
Security Vetting shall be conducted on all prospective employees
It is the applicants' responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

This advertiser has chosen not to accept applicants from your region.
 

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