40 Team Management jobs in Eastern Cape

Management Couple – Eastern Cape

Kendrick Recruitment is seeking an experienced Management Couple to join a luxury 5-star lodge and spa situated in the remote mountains of the Eastern Cape. This is a live-in position, offering a unique opportunity to work in an unspoilt and secluded location while managing a world-class hospitality property.

Requirements:

Relevant tertiary qualification in Hospitality Management

Proven management experience within a 5-star lodge or similar luxury environment

Strong leadership, communication, and organisational skills

A valid driver’s licence

A hands-on, practical approach to problem-solving

A passion for hospitality, guest satisfaction, and staff development

Key Responsibilities:

Overseeing day-to-day lodge operations, ensuring the highest level of service is delivered

Managing all departments including guest services, housekeeping, food & beverage, and spa facilities

Staff training, development, and performance management

Financial and administrative duties including budgeting, cost control, and reporting

Maintaining the property and ensuring health & safety compliance

Hosting and engaging with guests to provide a memorable experience

Package:

Salary negotiable, dependent on experience

Live-in accommodation provided

A rare opportunity to work in one of South Africa’s most scenic and untouched regions

This role is ideally suited to a dynamic couple with a shared passion for hospitality and the ability to deliver excellence in a remote luxury setting.

If you meet the above requirements and are keen to apply, please send your CV to Kendrick Recruitment.

Job Overview

The Real-Time Analyst (RTA) is responsible for managing and monitoring real-time resource allocation in our contact center to meet forecasted call volumes while ensuring service level goals and efficiency targets. This role involves live monitoring, data analysis, and proactive problem-solving to optimize workforce efficiency and client satisfaction. Additionally, the role will evolve to incorporate Workforce Management (WFM) attributes, contributing to the broader planning and delivery lifecycle.

Key Responsibilities

• Real-Time Monitoring and Management (Skill changing in real-time)
• Monitor intraday service levels across all contact channels (voice, email, chat, and social media).
• Ensure real-time adherence to schedules and make necessary adjustments to meet service level agreements (SLAs).
• Proactively identify and mitigate potential disruptions in workforce allocation.
• Analysis and Reporting
• Analyze account KPIs and real-time data to identify trends, efficiency opportunities, and improvement areas.
• Prepare and deliver daily, biweekly, and monthly performance reports.
• Conduct root-cause analyses to explain forecast variances and recommend actionable improvements.
• Operational Collaboration
• Work closely with operations teams to refine delivery processes and address real-time challenges.
• Recommend and coordinate schedule changes to optimize resource allocation.
• Act as the point of contact for real-time decision-making and resolution of workforce management challenges.
• Stakeholder Engagement
• Present insights, performance stories, and interval-level impacts effectively to stakeholders.
• Ensure reports are accurate, reliable, and aligned with the needs of internal and external stakeholders.

Competencies and Skills Required

• Technical Skills
• Proficiency in real-time monitoring tools like IEX, Aspect, Calabrio, or other omnichannel contact center solutions.
• Basic to intermediate Excel skills (pivot tables, data analysis).
• Familiarity with forecasting and workforce management software is a strong asset.
• Analytical and Problem-Solving Abilities
• Strong analytical skills to interpret data and drive decision-making.
• Attention to detail with the ability to identify patterns and trends in real-time data.
• Communication and Collaboration
• Effective verbal and written communication skills to interact with all levels of the organization.
• Ability to communicate technical insights in a clear and concise manner.
• Strong stakeholder management skills with a proactive approach to relationship building.
• Behavioral Attributes
• Organized, adaptable, and capable of working under pressure.
• Self-motivated with excellent time management skills and the ability to work independently.
• Resilient and resourceful, with a positive attitude toward challenges and changes.

Qualifications and Experience

• Minimum 18 months of tenure as an RTA (essential).
• Experience within a BPO (essential).
• Experience in workforce management or real-time monitoring within a contact center environment.
• Matric equivalent qualification (essential).
• Proven experience with tools like IEX, Aspect, Calabrio, or similar platforms (preferred).
• Strong analytical and organizational skills with the ability to multitask.

Join to apply for the Graduate Management Trainee role at AB InBev Africa

Join to apply for the Graduate Management Trainee role at AB InBev Africa

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Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?

Our Graduate Management Trainee (GMT) Program is an important pipeline to unleash that potential - developing future leaders to ensure our business is ready to meet the moment. Since inception, our GMT program has resulted in over 2,300 hires globally -many leaving a lasting legacy - and we are excited to continue developing top talent that will enable us to achieve our purpose of creating a future with more cheers.

We look for people interested in a multifunctional career and have the willingness to develop new skillsets and capabilities throughout their career

Key Roles and responsibilities:

GMTs should expect the following during their first 10 months:

• 3 month rotations, with each experience aligned to our three strategic pillars.
• Ideally in Marketing, Sales or Tech, and Supply / Logistics Projects within these rotations that expand knowledge and work on actual business challenges in each of these core functions.
• Cheers! Festival (Global Induction) where GMTs will hear about our company strategy firsthand from our most senior leaders, and network with peers.
• Access to global GMT alumni database.
• Potential for experiences in different locations across zone (mobility within zone required)
• Formal mentoring & access to unique zone L&D curricula
• Unique exposure opportunities with senior leaders
• Placement in a front-line position upon completion of the program (openness to ambiguous career track)
  
  

• By Program start, completed undergrad (STEM discipline preferred); and/or
• Studying towards Post Grad (PGDip) Business Administration, Masters (or equivalent) degree will be advantageous
• No more than 3 years TOTAL of full-time formal working experience by the Program start date. (Internship, vac work, short duration contracts and co-op experiences does not apply)
• Legal work authorization (full citizenship) in the country for which application is being submitted
• Proficiency in English
• Full mobility. Go where the opportunity is. Mobility broadens potential opportunities – candidates should be open to working and living in various locations
  
  

• Seniority level Internship

• Employment type Internship

• Job function Research, Analyst, and Information Technology
• Industries Food and Beverage Services

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This is not your average bean-counting job.

We’re AJ Hackett Bungy — legends in adventure tourism. We’re looking for an Intermediate Management Accountant (or an ambitious Assistant Accountant ready for the next step) to join our team. This role is ideal for someone confident with numbers, passionate about payroll, systems-savvy, and eager to grow.

No suits. No silos. Just real impact in a dynamic business.

What you’ll be doing:

• Managing payroll (experience with Zambion is a plus)
• Handling reconciliations, journals, and supporting monthly reporting
• Creating reports and extracting insights in IBIS, NetSuite, and Excel
• Participating in budgeting, forecasting, and variance analysis
• Collaborating across departments to provide meaningful information
• Assisting in streamlining processes and improving performance

What we’re looking for:

• 2–4 years in accounting roles (management accounting or assistant level)
• Experience with end-to-end payroll (essential)
• Familiarity with systems like NetSuite, Zambion, or IBIS; quick learner
• Strong Excel skills and attention to detail
• Excellent communication, teamwork, and curiosity
• A desire to contribute beyond just managing the ledger
• Eligibility to work in NZ

Why this role rocks:

• Opportunities for growth—knowledge, responsibility, and career
• Work with an amazing team
• Exposure to multiple business units and systems
• A culture that balances performance with fun

If you’re ready for a professional challenge and believe you’re a good fit, we’d love to hear from you. We value diversity, inclusion, and fair hiring practices. To apply, send your application to with ref: PAY IT FORWARD.

Our client is seeking a Revenue Management Controller to join their team, based in East London.

Successful candidate will need to have good credit management, duties include conducting credit checks on new customers, resolving problems in relation to invoice payments, and reconciling complex month-end accounts.

Minimum Requirements:-

• High school diploma or equivalent; associate's or bachelor's degree in accounting or related field preferred
• Minimum 1-2 years of experience in a similar role
• Strong understanding of accounting principles and procedures
• Proficient in MS Excel and other accounting software
• Excellent data entry skills with a high level of accuracy
• Detail-orientated and able to multi-task in a fast-paced environment
• Strong communication and interpersonal skills

Duties:-

• Develop and monitor a credit control system in collaboration with sales and marketing, finance, and executive team members
• Creating procedures and policies that ensure timely payments while maintaining a high level of customer retention
• Establish policies that follow customer service best practices while ensuring customers submit payments on time
• Reconciling complex accounts that have been escalated from the AR team
• Monitoring debtor balances to ensure a reduction in debtors DSO - Liaising with customers, as well as internal personnel including the sales team
• Maintain loan records, conduct regular analysis of the credit-control system, and implement changes as needed to reduce bad debts
• Follow up on overdue invoices and payments and escalate as necessary
• Look for ways to improve debt collection processes
• Reply promptly to client questions and concerns received by voicemail or via written communication
• Process irreconcilable debts / prepare debt write-offs, as in the case of bankruptcy, to be written off and archived
• Establish and maintain regular communications with clients to facilitate periodic payments
• Develop and maintain the groups customer onboarding and data management process and systems

Well-established company specialises in the development leasing and management of commercial and industrial real estate

Joining their team means seizing an opportunity to work in a dynamic, industry leading property company in South Africa, where ethics, customer service and teamwork are the foundations of our success

POSITION OVERVIEW

As a Revenue Management Controller, you need to have good credit management, your duties include conducting credit checks on new customers, resolving problems in relation to invoice payments, and reconciling complex month-end accounts

RESPONSIBILITIES

• Develop and monitor a credit control system in collaboration with sales and marketing, finance, and executive team members
• Creating procedures and policies that ensure timely payments while maintaining a high level of customer retention
• Establish policies that follow customer service best practices while ensuring customers submit payments on time
• Reconciling complex accounts that have been escalated from the AR team
• Monitoring debtor balances to ensure a reduction in debtors DSO
• Liaising with customers, as well as internal personnel including the sales team
• Maintain loan records, conduct regular analysis of the credit-control system, and implement changes as needed to reduce bad debts
• Follow up on overdue invoices and payments and escalate as necessary
• Look for ways to improve debt collection processes
• Reply promptly to client questions and concerns received by voicemail or via written communication
• Process irreconcilable debts/prepare debt write-offs, as in the case of bankruptcy, to be written off and archived
• Establish and maintain regular communications with clients to facilitate periodic payments
• Develop and maintain the groups customer onboarding and data management process and systems

REQUIREMENTS:

• High school diploma or equivalent; associate's or bachelor's degree in accounting or related field preferred
• 1-2 years of experience in a similar role

SKILLS

• Strong understanding of accounting principles and procedures
• Proficient in Microsoft Excel and other accounting software
• Excellent data entry skills with a high level of accuracy
• Detail-oriented and able to multitask in a fast-paced environment
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Willingness to learn and adapt to new processes and systems
• Knowledge of revenue management best practices is a plus

Should you wish to apply please submit your CV through for consideration.

Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.

The purpose of this role is to maintain accurate and up-to-date financial data, ensuring compliance with internal policies and regulatory requirements as well as overseeing and providing guidance to junior staff members in the finance department.

Minimum Qualifications:

• Matric/ Grade 12
• Bachelor’s degree in finance, Accounting, Business Administration, or related field
• Minimum of 3-5 years’ experience in finance, accounting, or data management roles
• Previous debtors/creditors management experience is beneficial with preferred exposure to the retail industry
• Proficiency in financial software and systems, such as ERP systems (e.g., SAP, NetSuite, Oracle, Dynamic 365 ), Microsoft Excel, and database management tools

Responsibilities:

• Data Management:
• Maintain accurate financial records, including accounts receivable, payable, and general ledger entries
• Ensure timely and accurate processing of financial transactions, including invoices, payments, and journal entries
• Regularly reconcile financial data to identify discrepancies and resolve issues promptly
• Develop and implement standardized processes for data entry, validation, and documentation
• Master Data Maintenance:
• Update and maintain master data records, including vendor and customer information, pricing structures, and payment terms
• Conduct regular audits of master data files to ensure completeness, accuracy, and consistency
• Collaborate with stakeholders to address any discrepancies or issues related to master data
• Reporting and Analysis:
• Analyse financial data to identify trends, variances, and opportunities for improvement
• Provide insights and recommendations to management based on financial analysis and performance metrics
• Process Improvement:
• Identify areas for process improvement and efficiency gains in financial data management
• Implement best practices and procedures to enhance data quality, accuracy, and reliability
• Collaborate with cross-functional teams to develop and implement system enhancements or automation initiatives
• Compliance and Risk Management:
• Ensure compliance with internal policies, accounting standards, and regulatory requirements
• Proactively identify and mitigate risks related to financial data integrity and accuracy
• Stay informed about changes in regulations and industry standards impacting financial reporting and data management
• Staff Management:
• Provide guidance and support to junior staff members in the finance department
• Delegate tasks effectively, ensuring timely completion and adherence to quality standards
• Facilitate training and development opportunities to enhance the skills and knowledge of staff

Key Skills and Competencies:

• Good understanding of financial principles and accounting practices
• Excellent analytical and problem-solving skills, with a keen attention to detail
• Effective communication and interpersonal skills, with the ability to collaborate across departments and levels of the organization
• Proven ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment
• Proven ability to manage and motivate a team
• Excellent organisational skills