84 Support Positions jobs in Durban
Customer Support Agent – German Market
Posted 21 days ago
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Job Title: Customer Support Agent – German Market Location: Onsite - Umhlanga Industry: Call center Type: Full-Time - 24/7 Shift Environment
Salary : R24,000 CTC Per Month plus medical aid/Insurance and subsidised transport.
About Our Client:
Our client is a global community of passionate, fun-loving people who thrive on making a difference on behalf of the world's most exciting brands. They are dedicated to making a positive impact in the lives of people and businesses, bringing together enthusiastic individuals and equipping them with the freedom and tools needed to care for their clients’ customers as if they were their own.
Every employee brings humanity and empathy to their work, making a tangible and valuable difference to the brands and their businesses. Their environment is a great place to grow, promoting creative, agile thinkers who strive to enjoy every day at work and continually seek better, smarter, and more human ways of doing things.
About the Role:As a German Customer Service Representative, you will play a crucial role in facilitating communication between our client and their customers. You will be the first point of contact, ensuring that customers receive exceptional service and support.
Requirements:
- Fluent in German
- Fluent in English
- High School Qualification
- Valid Right To Work Documents
- Minimum of one year of experience in customer service
- Willing to work shifts
Join them and become a part of a team that values excellence and customer satisfaction!
#J-18808-LjbffrCustomer support agent – german market
Posted today
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Junior Technical Support
Posted 3 days ago
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#J-18808-Ljbffr
Marketing Support
Posted 7 days ago
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At Jonsson Workwear, we aim to equip and inspire our customers to perform at their peak in everything they do. We achieve this with the dependable workwear we make, and by building a strong brand presence that celebrates hard work.
Bringing our brand to life is our in-house marketing team who produce the impactful campaigns that motivate and educate our customers. Behind every big idea and big event is our Marketing Assistant, who makes sure the behind-the-scenes details are taken care of so that everything comes together smoothly.
To keep our marketing team's wheels turning, we're looking for an ambitious Marketing Assistant to join our team – a hands-on hard worker who's not afraid to get stuck in to get it done. In this role, you'll pitch in with everything from managing team admin to coordinating logistics – the groundwork that contributes to getting the Jonsson Workwear brand out there. All while taking every opportunity to advance your skills through on-the-job learning.
If you're genuinely committed to doing, learning and growing, you'll fit right in. As our new Marketing Assistant, here's what you'll bring to our team:
- Energised and proactive energy, taking ownership of your tasks and seeing them through with focus.
- Organisation skills and attention needed to efficiently manage the daily admin associated with marketing activities.
- Curiosity and eagerness to learn, actively building your skills through ongoing practical experience.
- Efficient handling of our team's logistics and records, such as deliveries, travel arrangements, budgets, etc.
- Provide hands-on support with the physical tasks involved in moving stock, setting up activations and preparing photoshoots.
- Basic understanding of finance, and willingness to assist with budget documents and expense tracking.
- Strong collaboration and effective coordination skills required to take charge of the essential groundwork that keeps projects running smoothly.
Marketing support
Posted today
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Advances Technical Support Supervisor
Posted 5 days ago
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A leading Islamic
Business Intelligence Support
Posted 21 days ago
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Job category: SAP Consultancy and Implementation
Location: Durban
Contract: Permanent
Remuneration: Market Related
EE position: Yes
IntroductionA position has become available for a Business Intelligence Support - SAP BW to join our dynamic team.
The purpose of the Business Intelligence Support – SAP BW is to ensure the smooth operation and optimal performance of the SAP BW system, both old and new. The role shall provide technical support, monitor system performance, and implement enhancements and requires strong problem-solving skills, and excellent communication abilities.
KEY PERFORMANCE AREAS
- Provide technical support for SAP BW system, including troubleshooting and resolving issues.
- Monitor system performance and implement improvements as needed.
- Collaborate with other team members to develop and implement new features and enhancements.
- Conduct testing to ensure the queries built meet business requirements and are free of defects.
- Maintain system documentation and provide training to users as needed.
- Stay up-to-date with the latest developments in SAP BW technology.
- Any other ad hoc duties as required by management.
- Matric.
- Relevant tertiary qualification in IT, IS, or Computer Science.
- At least 3 years of experience in SAP BW support/testing.
- Strong technical knowledge of SAP BW, including data modelling, data extraction, and reporting.
- Experience in a support environment including handling support tickets, reporting and escalation management.
- Strong skills in SAP Analytics Cloud and SAP BW.
- A high degree of confidentiality, emotional maturity, ethical values and integrity.
- Must have a high stress tolerance and the ability to work efficiently under pressure.
- Excellent communication, presentation, and interpersonal skills, to interface effectively with all levels of colleagues and with external customers in a team orientated manner.
- An innovative thinker and ability to solve complex problems.
- Must be collaborative, influential, and rational.
- Precise planning and excellent organisational/administration skills.
- Exceptional accuracy and extreme attention to detail.
- Quality orientated and self-driven to achieve result.
“Your application and all personal information provided herein is protected under the Protection of Personal Information Act (4 of 2013), hereinafter referred to as the “Act”.
- The SPAR Group LTD, with its head offices at 22 Chancery Lane in Pinetown, is collecting this information to enable us to facilitate your application and /or assess your suitability for the advertised position. This information will be used for this purpose only and disposed of thereafter, unless you consent to the information being retained for marketing purposes.
- Where shortlisted, your information will be retained for a period of 3 months and disposed of immediately thereafter if you are unsuccessful in your application. Where employment is offered, it will be retained as part of your employee portfolio and secured accordingly.
- This information is given to us, by you, voluntarily and of your own free will.
- If you do not wish to provide us with this information, are unable to do so, or object to it being used, it will result in the disqualification of your application.
- In the course of the recruitment process, and for matters related to your application only, we may share your information with third parties.
- You have the right to access this information while in our possession and make corrections if necessary.
- You have the right to lodge a complaint via email with the office of the Information Regulator, at , if you are unhappy with the manner in which we deal with your information.
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Support Manager Durban
Posted 27 days ago
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Our client, a manufacturing company with offices in Durban & JHB, is looking for an experienced JDE Support Manager. (Can be based in either location, but preferably Durban)
Duties & Responsibilities- Providing system and end user support for business systems, especially JDEdwards and related business applications.
- Monitor business systems to ensure these are operating optimally.
- Provide proactive and reactive support on JDEdwards and related business systems.
- Prepare training material and deliver training to end users for JDEdwards and related business systems.
- Analyse business processes to identify opportunities for improvements to processes and systems.
- Ability to manage small projects.
- Initially, the role will focus on materials management and procurement, thereafter the role will be to provide support for all JDE modules and related business systems.
- Matric with appropriate tertiary qualification in business systems or commerce.
- Minimum of 5 years post-tertiary experience in materials management and procurement.
- A good understanding of materials management and procurement modules in JDE with at least 5 years working in a JD Edwards environment.
- Good understanding of business processes (business acumen).
- Experience in preparing training materials and delivering training sessions.
- Good organisational skills.
- Willingness to travel to Corobrik sites essential.
- JDE Super User.
Salary up to R 45 000 + R 8620 Car Allowance + Benefits.
#J-18808-LjbffrERP Support Consultant
Posted 27 days ago
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Are you a recent graduate with a passion for technology and a keen eye for detail? Are you looking for an opportunity to kickstart your career in the exciting world of ERP and PLM? Look no further! This leading ERP and PLM company is seeking a dynamic and driven Graduate to join their team as an ERP Support Consultant. The real selling point is that you will start within this division to learn the product and then, once you have proven yourself, move into either Integration, Development or the BI space. If you are a self-motivated individual with a passion for technology and a desire to learn and grow, we would love to hear from you.
Duties & Responsibilities- Provide technical support and troubleshooting assistance to clients using ERP and PLM systems
- Collaborate with cross-functional teams to ensure smooth implementation and integration of software solutions
- Conduct system testing and validation to ensure optimal performance and reliability
- Assist in the development and documentation of user manuals and training materials
- Stay up-to-date with the latest technological advancements in the ERP and PLM industry
- Analyze and resolve customer issues in a timely and efficient manner
- Bachelor's degree in Computer Science, Information Systems, or related fields
- A Pure Mathematics pass rate of 60% or higher
- Some working experience – not necessarily related to your line of study
- Excellent problem-solving skills and ability to think analytically
- Proficiency in SQL, database management, and programming languages as per your studies
- Knowledge of ERP and PLM systems is a plus
- Strong communication and interpersonal skills
Contact Selandea McGuinness on or , quoting the Ref: CTI .
Package & RemunerationR 120 000 - R 180 000 - Annually
#J-18808-LjbffrProcess Support Engineer
Posted 1 day ago
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Process Design & Development
- Develop, design, and modify processes to improve efficiency, quality, and safety.
- Create and maintain process flow diagrams (PFDs) and piping & instrumentation diagrams (P&IDs).
- Projects identified at Weekly Production Meeting / Quality Meeting
- Participate and lead HAZOP and HACCP studies
- Use Modprop to document projects
- Ensure all documentation provided / updated at completion of project
- Ensure all relevant plant personnel trained in new process following project change
- Analyse current processes and identify opportunities to reduce cost, increase yield, minimize waste, or improve cycle time.
- Apply Lean, Six Sigma, or statistical methods to drive continuous improvement.
- Use data from control systems to improve performance & technical support
- Investigate process issues (e.g., bottlenecks, product quality deviations, equipment failures).
- Perform root cause analysis (RCA) and implement corrective/preventive actions.
- Identify recurring troublesome production problems. Propose and implement process changes where agreed.
- Supervise daily biogas plant operations to ensure production targets are met.
- Monitor equipment, process and workflow for efficiency, environment and safety.
- BSc Chemical Engineering degree or equivalent
- Minimum 5 years process experience in analytical and problem-solving field or disciplines chemical / manufacturing
- Good understanding of process in related fermentation / distilling / baking industry LEAN Manufacturing, TPM or 6 Sigma